Patient Care Coordinator (Bilingual Spanish)
Patient access representative job in Merced, CA
Job Description
Empowering Wellness, Transforming Lives
Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being.
As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities.
Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members.
A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work!
Job Summary:
The official job title is Lead Care Manager (LCM).
The Lead Care Manager (LCM) role involves developing personalized care plans, coordinating member services, and collaborating closely with members and families, as well as Primary Care Providers to ensure they receive necessary medical treatment and support. The LCM will consult with members to determine their needs, develop individualized action plans, and work with care teams to manage the member experience effectively. Providing emotional support, resolving administrative issues, and ensuring timely access to care are key aspects of the position. Compassion, healthcare knowledge, and exceptional customer service are essential qualities for assisting members in becoming self-sufficient in health. The LCM will work with a diverse population of members enrolled in the Enhanced Care Management program, which may involve one or multiple members from the population of focus section below.
Responsibilities:
• Interview members to assess medical and social determinant of healthcare gaps and provide education about their condition and medication, while developing individualized care plans.
• Respond to member inquiries and concerns, ensuring adherence to hospital and legal requirements.
• Collaborate with interdisciplinary teams, locate medical and social resources, and coordinate social service plans.
• Maintain on-going contact with members, via telehealth and in-person visitation.
• Advocate for members, consult with healthcare providers, arrange appointments and treatment plans, evaluate member progress, and assist with healthcare barriers.
• Maintain empathy and professionalism while contacting members and families.
• Supporting behavioral health coordination, Substance Abuse and Community Resources.
• Perform additional duties as assigned.
Populations of Focus:
• Individuals experiencing homelessness: Lacking a fixed, regular, and adequate nighttime residence.
• Individuals at risk for avoidable hospital or emergency department utilization: Five or more emergency room visits in a six-month period that could have been avoided with appropriate outpatient care or improved treatment adherence.
• Individuals with Serious Mental Health and/ or substance use disorder needs: Adults who meet the eligibility criteria for participation in, or obtaining services through Specialist mental health services or the Drug Medi-Cal organized delivery system or Drug Medi-Cal program.
• Individuals transitioning from incarceration/Justice Involved: Adults transitioning from a correctional setting or transitioned from a correction setting within the past 12 months, or children and youth who are transitioning from a youth correctional facility or transitioned from being in a youth correctional facility within the past 12 months.
• Adults living in the community and at risk for long-term care institutionalization: Adults who are living in the community who meet the SNF Level of Care criteria; or who require lower-acuity skilled nursing or equipment for prevention, diagnosis, or treatment of acute illness or injury.
• Adult nursing facility residents transitioning to the community: Adult nursing residents who are interested in moving out of the institution, and are likely candidates to do so successfully, and are able to reside continuously in the community.
• Children and youth enrolled in California Children's Services (CCS) or CCS Whole Child Model (WCM) with Additional Needs Beyond the CCS condition: Children and youth enrolled in CCS or CCS WCM and are experiencing at least one complex social factor influencing their health.
• Children and Youth Involved in Child Welfare
• Individuals with Intellectual/ Developmental Disabilities: Adults who have a diagnosed I/ DD and qualify for eligibility in any other adult ECM population of focus.
• Pregnant and Postpartum individuals; Birth Equity Population of Focus: Adults and youth who are pregnant or postpartum and qualify for eligibility in any other adult or youth ECM POF, or are subject to racial and ethnic disparities.
Education and Experience:
• High school diploma or GED required.
• Minimum of 1 year experience in case management, member care, customer service, call center, or member care required.
• Valid California driver's license and valid vehicle insurance required.
• MA certificate or medical terminology knowledge preferred.
Required Skills/Abilities:
• Excellent communication, interpersonal, customer service and organizational skills.
• Computer skills for documentation, email and chat support.
• Proficient skills in working independently and collaboratively in a team to provide member care.
• Proficiency in multitasking, organization, and attention to detail is required for effectively providing care to multiple members simultaneously.
• Candidates should exhibit the capability to utilize resources effectively for problem-solving while maintaining composure under pressure in a compassionate manner.
• Applicants must demonstrate proficient speaking, reading, and typing abilities and possess strong proofreading skills.
Physical Requirements:
• Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate.
• Prolonged periods of sitting at an office desk on the computer.
• Lifting: Able to lift up to 15lbs.
Travel Requirements:
First week will be in-office at San Ramon, will need hotel accommodations. LCM should start first day at 8:30AM and drive to the San Ramon Office.
First Month LCM will have weekly in-office visits every Wednesday.
After first month LCM will have in-office visits at least once a month depending on the needs.
This is a Monday to Friday 8:30am to 5PM schedule
Candidate has to live in Merced County
Pay range$25-$28 USD
Benefits
Our full-time employees are eligible for the following benefits enrollment after 60 days of employment:
Medical, Dental, & Vision Benefits: We have various insurance options for you and your family.
Short & Long-Term Disability Benefits: Protection when you need it most.
Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones.
Flexible Spending Accounts: Manage your finances with flexibility.
Employee Assistance Program (EAP): Support when life throws challenges your way.
401(K): Building your financial future with us. Effective after 1 year of employment.
Paid Vacation and Sick Leave: Flexibility for the planned and unplanned.
Paid Holidays: Quality time to enjoy celebrations.
Employee Referral Program: Share the opportunities and reap the rewards.
Company Discount Program: Enjoy savings on everyday expenses and memberships.
Equal Employment Opportunity
Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities.
Pre-Employment
Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.
Patient Services Representative (Merced Suites)
Patient access representative job in Merced, CA
The Patient Services Representative (PSR) is primarily responsible for politely greeting patients, data entry into the practice management and other data systems; and monitoring various statistical and informational reports. The PSR duties are shared and involve tasks associated with efficient flow of patients, such as answering phones, making appointments, and registering patients.
This position is at our Merced Suites Clinic.
Schedule is Monday - Friday, working from 8:30am - 5:30pm, with flexibility to work overtime as needed.
Compensation: $21.00 - $22.05 an hour
Golden Valley Health Centers offers excellent benefits including Medical: (0 Deductible / $2,000 Individual; $4,000 Family Out-of-Pocket Max), excellent PPO coverages; Dental; Vision; 403(b) with match, FSA plans, gym discounts, and so much more!
Essential Duties and Responsibilities
Demonstrates effective communication and problem-solving skills.
Communicates effectively by using welcoming words, appropriate body language, eye contact and smiling. Displays a willingness to explore and acknowledge patient needs, expectations and values. Responds to patient needs in ways that are helpful and beyond expectation. Collaboratively works with patients to positively affect their health outcomes.
Responsible for beginning of the day and end of the day processes including opening and closing the clinic and arming and disarming alarm as needed.
Make appointments, registers and orients all patients to clinic policies regarding services offered, appointment system, after hour's coverage, collection policy, etc.
Enters, reviews, and makes necessary changes to all patient registration information in the practice management system in accordance with established procedures.
Performs daily pre-flow procedures, works collaboratively with the back office personnel to process and complete the patient encounter and collect amounts due in accordance with established procedures.
Researches and answers any questions/correspondence on a patient's account in a timely and professional manner and with regard to patient confidentiality.
Using proper phone etiquette answers all incoming calls by 3rd ring and distributes calls as appropriate including message taking and distribution.
Maintains neat and organized work area with appropriate labeling of files as needed.
Carries out Health Information Representative, functions as assigned.
Proactive in participating in industry best practices and corporate quality improvement initiatives
Builds positive relationships with other staff, providers, and supportive departments to maximize accessibility of care to all patients.
Adheres to the GVHC Mission, Vision, and Values, Standards of Conduct and HIPPA principles.
Other duties as assigned.
Min. Qualifications
KNOWLEDGE: basic medical front office practices, basic computer operations
SKILLS: strong typing skills, strong written and verbal communication
ABILITY TO: work well with people; communicate effectively and respectfully in English / Spanish; work with computers and other modern office equipment; work in a busy environment; multi-task, flexibility to travel and accommodate changes in daily and hourly schedules
Physical Demands
The employee must occasionally lift and/or move up to 25-50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Must be able to hear over the telephone. Must be able to reach above the shoulder level, able to bend, squat, sit, and stand.
Work Environment
The work environment is usually fast paced with a moderate noise level.
Education/Experience Requirements
High school diploma or GED
Bilingual English/Spanish preferred
Aptitude for detail and precision;
2-3 years experience in medical/data processing field preferred
Certificated through medical front office training program preferred
Typing certificate preferred >35 wpm.
Patient Access Representative (2 Month Furlough) - Engemann Student Health - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Patient access representative job in Parksdale, CA
The Patient Access Representative assists patients with the check-in/arrival. Has in depth knowledge in all processes of the reception front desk and arrival process. Works with physicians on coordinating new patients for their individual schedules, assist new patients in collecting all medical records and history. He/She will schedule new patients with physician who specializes in care type and prepares new patient chart for physician review. Responsible for providing insurance information to Financial Counselor Representative for verification.
The Patient Access Representative must have an in depth knowledge in all the functions of providing excellent customer service. Must have excellent communication skills, including the ability to speak, read and write English proficiently. Must be comfortable with computers and the ability to multi-task
Essential Duties:
Generate a patient MRN (Medical Record Number)and is adept at utilizing the MRN checker.
Patient identifier is “Name and date of birth” to assure you are registering the correct patient.
Demonstrates ability to maintain confidentiality of patient information.
Determine if the patients insurance is contracted with USC.
Edit insurance information as appropriate.
Resolve all GE Centricity Alerts.
Assure all documents are obtained signed and scanned or available in the EMR a. Insurance Card b. Identification Card c. Condition of Service - hospital document d. Financial Responsibility- Physician document e. Notice of Privacy Practices-
Obtain patient demographics confirm all are current and correct in both hospital and physician systems.
Utilize appropriate a. Financial Class b. Plan Id's c. Service Code d. Patient type
Ability to verify and comprehend insurance benefits via: a. Contacting insurance companies directly b. Electronic verification system (Ecommerce or Passport or direct insurance websites) c. Ensure effective dates and co-pays are documented in registration systems
In Physician System Utilize appropriate a. FCS b. Alternate Insurance
Assuring authorizations are in place as specified by patients carrier
Customer service skills: a. Phone etiquette b. Scripting as provided by supervisor/management c. Escort patients as needed d. Professional conduct when speaking to patients and co-workers and Physicians
Ability to request patient financial liabilities (Co-pay outstanding balances)
Follow and adhere dress code attendance policy's provided by Human Resources
Assist Supervisor as needed with special projects and other duties as assigned a. Scheduling b. Break and or Lunch coverage c. Check out d. Any other duties assigned by your supervisor
Balances cash drawer to Batch.
Closes out batches.
Prepare bank deposit for Physician practice.
Performs other duties as assigned.
Required Qualifications:
Req High school or equivalent Or equivalent evidence in file required.
Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.
Req Must be comfortable with computers.
Req In depth knowledge of Cerner, most insurance types, and basic computer programs.
Req Demonstrate excellent customer service behavior.
Pref Knowledgeable in medical terminology strongly preferred.
Preferred Qualifications:
Pref 3 months Experience in an office or ambulatory clinic setting *OR 1 year of hospital experience or in a related field
Pref Knowledgeable in medical terminology strongly preferred.
Required Licenses/Certifications:
Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
The hourly rate range for this position is $22.00 - $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law.
Notice of Non-discrimination
Employment Equity
Read USC's Clery Act Annual Security Report
USC is a smoke-free environment
Digital Accessibility
If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
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Auto-ApplyMedical Receptionist
Patient access representative job in Merced, CA
BAZ Allergy, Asthma, & Sinus Center an extension of Allergy & ENT Associates is looking for a Medical Front Office Receptionist at our Merced Office!
What are we about?
As a multi-state, physician-led team of specialized providers and dedicated staff, we are focused on enhancing the well-being of our patients living with allergy, asthma, and sinus conditions. Our mission is simple: to empower individuals to embrace life to the fullest through personalized, comprehensive, and compassionate healthcare.
Address:360 E Yosemite Ave, Suite 200Merced, CA 95340
Hours: Monday - Friday 9am - 6pm
Benefits:
Health Insurance
Dental & Vision Insurance
401K
Accidental Death & Disability
Life Insurance
PTO & Holidays
Position Summary
To provide high quality patient care services, treating all patients' and guests with courtesy, fairness, and respect. Works with management and staff members in a spirit of cooperation and teamwork. Supports the goals and objectives of Allergy, Asthma, & Sinus Center.
Follows office policies, procedures, and protocols as appropriate.
Communicates effectively with other staff members.
Greets visitors with a smile in a polite, prompt, helpful manner. Provides any necessary instructions/directions. Informs appropriate department/person of patient's arrival.
Completes necessary paperwork such as fee tickets, etc. Uses computer system to generate information necessary for billing.
Updates patient information, collects co-pays, provides any necessary form(s) needing completion, obtains signature as necessary.
Maintains clean, orderly waiting room and work area.
Answers phone promptly and in a pleasant manner and deals with customer needs expeditiously, such as making appointments, taking messages for the clinical staff, etc.
Updates information in electronic patient charts according to policy and procedure.
May perform specific Job Activities as assigned per office location
Collect at the time of service
Quote Insurance benefits and estimates
Verify Insurance eligibility and authorizations
Attendance is required for all In-Service trainings
Travel to other clinics, within reasonable distance, will be required.
EDUCATION AND EXPERIENCE
High school graduate or equivalent
3 years of office experience preferred. One year medical office experience preferred.
Knowledge of medical terminology, HMO, PPO, medical insurance industry and general clerical procedures.
Knowledge of CPT & ICD-9/10 Coding System.
Ability to operate a multi-line telephone system.
Must be self-directed and able to work independently
Attention to detail a must
Professional, calm and courteous demeanor
Excellent verbal and written communication skills
COMPUTER SKILLS
Proficient computer skills in Microsoft Office and Outlook. EMR knowledge preferred.
Safety and Confidentiality - Follows OSHA regulations and the safety guidelines of
the Practice. Follows HIPAA policies and procedures. Respects and maintains patient confidentiality.
Organization - Uses time efficiently by prioritizing and planning work activities; is methodical and efficient in structuring tasks to be accomplished.
Professional Maturity - The ability to separate emotional feelings from the real issues at hand. The ability to legitimately and objectively challenge the substance of our beliefs and biases of our observations.
Time Management - Managing one's own time and the time of others; the ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Interpersonal Communication - Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation
Physical Demands
Communication - The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others.
Physical Demands: Face paced medical office environment. Good eyesight and hearing, manual dexterity, and full range of body motion required. Must be able to stand and /or sit for extended periods of time. May require occasional lifting of 25 pounds or more. May be exposed to acutely ill patients, and communicable diseases.
Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation; Moderate noise (examples: business office with computers and printers, light traffic). Typical schedule is Monday through Friday with regular working hours; Occasional overtime or weekends may be required. Travel to other clinic locations may be required.
Auto-ApplyMedical Receptionist
Patient access representative job in Merced, CA
BAZ Allergy, Asthma, & Sinus Center an extension of Allergy & ENT Associates is looking for a Medical Front Office Receptionist at our Merced Office! What are we about? As a multi-state, physician-led team of specialized providers and dedicated staff, we are focused on enhancing the well-being of our patients living with allergy, asthma, and sinus conditions. Our mission is simple: to empower individuals to embrace life to the fullest through personalized, comprehensive, and compassionate healthcare.
Address:360 E Yosemite Ave, Suite 200
Merced, CA 95340
Hours: Monday - Friday 9am - 6pm
Benefits:
Health Insurance
Dental & Vision Insurance
401K
Accidental Death & Disability
Life Insurance
PTO & Holidays
Position Summary
To provide high quality patient care services, treating all patients' and guests with courtesy, fairness, and respect. Works with management and staff members in a spirit of cooperation and teamwork. Supports the goals and objectives of Allergy, Asthma, & Sinus Center.
* Follows office policies, procedures, and protocols as appropriate.
* Communicates effectively with other staff members.
* Greets visitors with a smile in a polite, prompt, helpful manner. Provides any necessary instructions/directions. Informs appropriate department/person of patient's arrival.
* Completes necessary paperwork such as fee tickets, etc. Uses computer system to generate information necessary for billing.
* Updates patient information, collects co-pays, provides any necessary form(s) needing completion, obtains signature as necessary.
* Maintains clean, orderly waiting room and work area.
* Answers phone promptly and in a pleasant manner and deals with customer needs expeditiously, such as making appointments, taking messages for the clinical staff, etc.
* Updates information in electronic patient charts according to policy and procedure.
* May perform specific Job Activities as assigned per office location
* Collect at the time of service
* Quote Insurance benefits and estimates
* Verify Insurance eligibility and authorizations
* Attendance is required for all In-Service trainings
* Travel to other clinics, within reasonable distance, will be required.
EDUCATION AND EXPERIENCE
* High school graduate or equivalent
* 3 years of office experience preferred. One year medical office experience preferred.
* Knowledge of medical terminology, HMO, PPO, medical insurance industry and general clerical procedures.
* Knowledge of CPT & ICD-9/10 Coding System.
* Ability to operate a multi-line telephone system.
* Must be self-directed and able to work independently
* Attention to detail a must
* Professional, calm and courteous demeanor
* Excellent verbal and written communication skills
COMPUTER SKILLS
* Proficient computer skills in Microsoft Office and Outlook. EMR knowledge preferred.
* Safety and Confidentiality - Follows OSHA regulations and the safety guidelines of
the Practice. Follows HIPAA policies and procedures. Respects and maintains patient confidentiality.
* Organization - Uses time efficiently by prioritizing and planning work activities; is methodical and efficient in structuring tasks to be accomplished.
* Professional Maturity - The ability to separate emotional feelings from the real issues at hand. The ability to legitimately and objectively challenge the substance of our beliefs and biases of our observations.
* Time Management - Managing one's own time and the time of others; the ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
* Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
* Interpersonal Communication - Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation
Physical Demands
Communication - The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others.
Physical Demands: Face paced medical office environment. Good eyesight and hearing, manual dexterity, and full range of body motion required. Must be able to stand and /or sit for extended periods of time. May require occasional lifting of 25 pounds or more. May be exposed to acutely ill patients, and communicable diseases.
Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation; Moderate noise (examples: business office with computers and printers, light traffic). Typical schedule is Monday through Friday with regular working hours; Occasional overtime or weekends may be required. Travel to other clinic locations may be required.
PTA - In-Patient
Patient access representative job in Newman, CA
Meda Health is looking for a PTA to work a travel assignment in an acute care hospital setting. Must have at least two years of experience, state licensure and BLS. Competitive and Transparent Pay We value your expertise and respect your dedication - and our goal is to compensate you more than fairly for them.
We don't want you to scramble to figure out your coverage, especially when you're already feeling under the weather. At Meda Health, your coverage starts when you do. You're covered, period. Our employees get the following benefits right off the bat:
Health
Vision
Dental
Life insurance
Customer Service Representative
Patient access representative job in Merced, CA
Immediate Hiring at Fiesta Auto Insurance: Customer Service Representative
Are you looking for a dynamic work environment where you can thrive and grow? Do you want to be part of a talented team that values your contributions? Do you want to be part of a winning team? If your answer is YES, then we have the perfect opportunity for you.
Fiesta Auto Insurance G&P is the #1 Franchisee nation-wide for Fiesta Auto Insurance. There is tremendous growth opportunity in our company as we continue to open more offices throughout California. Come and grow your career with us at Fiesta Auto Insurance G&P.
Fiesta Auto Insurance is a current leader in providing top-notch Insurance, Tax Preparation, and Registration services. We are on the lookout for a highly skilled Customer Service Representative to join our fast-growing team. With us, you will receive paid training, support, and the tools needed to pass your state insurance exam and receive your insurance license within your first 30 days. This is your chance to invest in yourself and start a rewarding career path with unlimited potential for growth and earnings!
Benefits:
Hourly pay +(plus) 10-15% commission on your insurance sales.
PAID TRAINING and direct deposit every Friday.
Opportunity for growth into Leadership Positions
Learn tax preparation and earn 10-17.5% commission on tax returns you prepare.
Full-time employment with Full-time hours at 35-45 hours every week
Earn commissions on DMV Registration Services.
Vacation pay and health insurance (we cover 65% of the premium).
100% free dental plan and low-cost vision options.
Requirements:
Self-motivated team player with a positive attitude and strong work ethic.
Willingness to obtain a Personal Lines Insurance Broker's License.
Determined and open-minded to learn about insurance and sales strategies.
Preferred: Bilingual (Spanish speaking) candidates are highly encouraged to apply.
Ability to work in a fast-paced office environment while being able to Multi-task to ensure our clients receive a WOW-LEVEL CUSTOMER EXPERIENCE.
Must have reliable transportation and be flexible to work at different nearby locations when needed
Availability: Monday-Friday 9 AM to 7 PM, Saturday 10 AM to 5 PM, Sunday 10 AM to 4 PM.
As you begin your journey with Fiesta Auto Insurance G&P as a Customer Service Agent you will quickly become an Insurance Agent with in 30 days of your first day. As an Insurance Agent we believe that GREAT SERVICE GO HAND IN HAND WITH SALES, you will be expected to provide and be able to give a WOW LEVEL CUSTOMER SERVICE TO ALL OUR CLIENTS.
Location: CA030 1210 W 16th St, Merced, CA 95340, USA
Apply Today! Join our enthusiastic team at Fiesta Auto Insurance G&P and kickstart your career in a supportive and rewarding environment!
Work schedule
8 hour shift
10 hour shift
Weekend availability
Holidays
Day shift
Overtime
Supplemental pay
Commission pay
Bonus pay
Benefits
Flexible schedule
Paid time off
Health insurance
Dental insurance
Vision insurance
Referral program
Employee discount
Paid training
Customer Service Representative
Patient access representative job in Modesto, CA
We are looking for a personable and skilled Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction-whether over the phone or in person-results in a positive and memorable impression. Your ability to create a welcoming environment and deliver exceptional service will be key to our success. Hiring at $17-$22/hour depending on experience
Full time: 8 hours shifts Monday-Friday 8-5pm. No weekends Required
Location: 1706 Yosemite Blvd, Modesto Ca 95354
CSR Responsibilities:
Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.
Operates multiple-line telephone system. Answers incoming calls, places, callers on hold, transfers calls, and pages staff members appropriately. Takes and routes messages for veterinarians and staff members.
Empathizes with clients and remains compassionate and well-mannered if a client becomes emotional or discourteous. Remains calm and collected in the face of emergency situations. Ultimately, it is the CSR who creates a good first and last impression on our clients.
Accepts payments, makes change, processes credit payments, and other forms of payment while maintaining an accurate cash drawer.
Maintains accurate and updated client information and pet records, including obtaining pet medical records from other clinics and providing administrative support (scanning documents, updating records, faxing, emailing, etc.) to keep accurate and reliable client information.
Complete all tasks as assigned by the supervisor(s).
Qualifications & Requirements:
Professional and friendly phone etiquette
Available to work weekends and holiday rotations, as needed
Ability to properly prioritize and complete tasks simultaneously
Ability to problem solve and adapt to multiple situations
HS Diploma or educational equivalent
Excellent customer service skills
Computer efficiency
Very detail-oriented
Preferred: Experience with Veterinary Electronic Medical Records (Avimark, Cornerstone, etc.)
Preferred: One year of customer service representative experience
Preferred: Knowledge of veterinary medical terminology and procedures
At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here's what you can expect when you join our team:
Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
Generous paid time off and holidays, because your personal time matters.
A supportive, collaborative environment where everyone feels a sense of belonging.
Please note: Any Benefits listed above apply to full-time employees.
At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
Auto-ApplyCare Coordinator
Patient access representative job in Oakhurst, CA
Job Title:Care Coordinator
Reports to: Social Services Director
Salary Range: $60,000 $70,000 Annually
Benefits: Health, Vision, & Dental Insurance, Retirement Contributions, PTO, and Paid Holidays
Classification: Non-exempt, Full-Time
Location: Onsite Remote or hybrid work arrangements are not permitted
Job postings remain open for up to thirty (30) days or until a qualified candidate is selected. The organization reserves the right to close a posting at any time without prior notice, based on the hiring needs.
Job Summary
The Care Coordinator will support survivors of domestic violence and Missing and Murdered Indigenous People (MMIP)-affected families by connecting them with essential services and resources. This role involves coordinating referrals, facilitating access to mental health services, and assisting individuals in crisis. The Care Coordinator will also engage with the community to strengthen prevention services and help develop outreach campaigns to raise awareness about MMIP-related issues.
Essential Duties and Responsibilities
Serve as a primary point of contact for survivors and families affected by domestic violence and MMIP.
Provide referrals and case management services to connect individuals with mental health support, legal assistance, and victim advocacy resources.
Assist in the development and implementation of program policies and outreach materials that align with MMIP prevention efforts.
Facilitate talking circles and mentoring programs to support survivors and at-risk individuals.
Build and maintain strong partnerships with local service providers, law enforcement, and crisis response teams.
Maintain accurate and confidential case files, referral documentation, and service records.
Assist with transportation coordination for individuals in need of access to mental health or victim support services.
Participate in crisis team meetings and support the development of a coordinated response plan for missing persons cases.
Conduct community outreach to promote awareness of MMIP, domestic violence prevention, and available services.
Perform other related duties as required.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Strong interpersonal and communication skills, both verbal and written.
Ability to work effectively with individuals in crisis while maintaining cultural sensitivity and confidentiality.
Proficiency in Microsoft Office Suite and ability to maintain detailed records.
Ability to collaborate with a multidisciplinary team and establish partnerships with service providers.
Strong problem-solving skills and ability to manage multiple cases simultaneously.
Must possess a valid drivers license and be able to travel as needed.
Must pass a pre-employment drug test and background check.
MINIMUM QUALIFICATIONS
Minimum: High School diploma or GED.
Preferred: Associates or Bachelors degree in Social Work, Human Services, or a related field.
At least one (1) year of experience providing case management, advocacy, or crisis intervention services.
Experience working with Tribal communities and an understanding of historical and cultural trauma is preferred.
Familiarity with victim advocacy, domestic violence services, and MMIP-related issues.
Application Process
To apply, please submit the following materials:
Completed application form
Current resume
Documentation of higher education
Verification of Tribal enrollment (required if claiming Tribal or Indian Preference)
Submission Instructions
Applications may be submitted on-line, by walk-in, or regular mail. Please send all materials to:
Human Resources Department P.O. Box 2226 Oakhurst, CA 93644
In accordance with applicable Tribal law and Title VII of the Civil Rights Act of 1964, the Picayune Rancheria of the Chukchansi Indians (PRCI) Administration provides employment preference to enrolled PRCI Tribal Members. To qualify, applicants must submit valid proof of enrollment. Tribal Members who meet the minimum qualifications will be given preference in hiring, promotion, transfer, and layoff decisions. During the interview process, PRCI Tribal Members will receive an additional 7.5 points (10% of the 75-point interview rubric). Non-PRCI Native American candidates will receive an additional 5 points (6.7% of the total points) in accordance with Indian Preference guidelines.
INDIAN PREFERENCE STATEMENT:
In compliance with 25 CFR Part 276 and Title VII of the Civil Rights Act, Sections 701(b) and 703(i), employment preference shall be given to qualified applicants who are enrolled members of the Picayune Rancheria of the Chukchansi Indians, and secondarily, to another qualified American Indian/Alaska Native Candidate.
CSR INSIDE SALES 1
Patient access representative job in Modesto, CA
Job Description
The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships.
Position Responsibilities may include:
Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls.
Provide excellent customer service via face to face, phone calls and e-mails.
Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered.
Recommend alternate products based on cost, availability or specifications as needed.
Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments.
Generate new and repeat sales by providing product and technical information in a timely manner.
Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction.
Provide accurate information regarding availability of in-stock items.
Assist customers with warranties and returns.
Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments.
Periodically reach out to customers to determine satisfaction with the organization, products, and services
Maintain records and prepare reports on sales activities.
Expand knowledge of HVAC products and keep current with latest trends within the industry
Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.
Understand and follow work instructions, operating procedures, and company policies.
Participate in additional projects/activities to support ongoing business needs.
Nature & Scope:
Works within well-defined instructions
Uses established procedures and works under supervision to perform assigned tasks
Work is closely supervised
Knowledge & Skills:
Knowledge of HVAC equipment/products is preferred
General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications
Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email;
Positive, professional attitude, handling difficult customers with ability to diffuse negative situations
Good phone etiquette and e-mail etiquette
Ability to deal with high-volume customer traffic
Effective verbal skills - must be able to explain fairly technical parts of information clearly
Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders
Effective organizational skills and time management skills including ability to prioritize and multi-task
High level of attention to detail and accuracy
Ability to establish positive working relationships with internal and external customers and employees
Ability to use good judgment and strong work ethics and integrity on the job
Ability to understand and follow procedures, work instructions, and company policies
Competency:
Experience:
1 - 3 years of progressive sales experience
Education/Certification:
High School diploma or GED equivalent, some colleges preferred
People Management: No
Physical Requirements / Work Environment:
Must be able to perform essential responsibilities with or without reasonable accommodations
Reports To:
Branch Manager / Supervisor, Customer Service
Payrate: $18.64 to $23.50 hourly
Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
Customer Service Rep (CSR)
Patient access representative job in Modesto, CA
About You
You've seen the good and bad in customer service and want to contribute your knowledge to help your team
You recognize the complex nature of scheduling
You gain energy from solving a customer's problem and want more time to do it right
Your superpower is listening to what the customer says (or doesn't say) and making sure they get what they need
You're a call center de-escalation specialist who misses the positive interactions you get in a small office
You like a busy work environment
You love to learn and welcome feedback
You're a stickler for making sure addresses and phone numbers are correct every time
You naturally follow up, follow up, follow up until your task list is complete
You look forward to utilizing the latest technology on the job
About Us
Since 1994, Tony's Plumbing has earned its exceptional reputation by standing by our work and going above and beyond to make sure customers are happy. Teammates love us because although we ask a lot, we also give a lot back to our coworkers. Our team bonds together because we take on stress internally to ensure an outstanding customer experience for everyone we serve. We also treat each teammate as the individual they are, creating a flexible, friendly, professional, and sometimes wacky environment.
Our Values
Our values define us as a company at our core: who we are, how we work, and how we live. We work hard to expand our team with folks who:
Master your Craft: Own what you do and perform to the highest standard
Improve our Community: Always do right in a place someone calls home
Better your Best: Continue the improvement of yourself and share it with others
Pay rate: $20-24 per hour based on experience
Schedule: Monday, Thursday and Friday 7:30 AM to 4:00 PM (Scheduling is subject to change based on business operations)
Customer Experience Specialist Benefits
Paid time off
401(k) with 4% matching
Amazing team environment
Customer Experience Specialist Expectations
You'll be the voice and face of the company for incoming calls
We expect you to not only maintain but propel our customer service reputation to even higher levels
During our busiest times, expect to take 50-70 calls per day
You'll also be interacting with customers through email, text, and chat
You'll need to channel your inner data entry expertise to ensure all information is entered into our CRM correctly and quickly
You'll utilize ServiceTitan (CRM) to schedule appointments for our 11+ Technicians, making sure the times and dates work for the customer and don't overextend the Technicians
You'll collaborate with our Dispatcher to maintain the service schedule
You'll collaborate with other folks on the team who are providing customer service and coordinate the team's efforts to meet and exceed company expectations
Once service calls have been completed, you'll follow up to make sure our team did an outstanding job for the customer
We are a highly technology-focused company, which means you'll be using several different applications throughout the day to complete your tasks
Spanish speaking preferred.
Customer Experience Specialist Experience
We're flexible on the number of years of previous experience for this role. We highly favor talent and interest. Some candidates may see this list and feel discouraged because they don't match all the items. Please apply anyway: there's a good chance you're more wonderful than you think you are.
Receptionist or call center or customer service experience
Team lead or similar experience
Experience communicating with customers through texting tools
Service scheduling or dispatching
Construction industry knowledge
How To Apply:
Click the "Apply Now" button
Include your resume
If you are in any of the following or similar positions, APPLY TODAY! Come join a company that is truly dedicated to making a career for you.
Call center
Escalations Specialist
Tier 2 Customer Service
Event coordinator
Catering coordinator
Customer service assistant
Customer service coordinator
Hospitality
Barista
Night auditor
Assistant store manager
Receptionist
Construction assistant
Landscaping scheduler
Guest experience representative
Administrative assistant
Sales assistant
Scheduling coordinator
Home delivery coordinator
Dispatcher
Customer Care Specialist
We are an equal opportunity employer.
Customer Service Representative (Teller)- FT- Ripon, CA
Patient access representative job in Ripon, CA
Job Description
Job Title: Full Time Customer Service Representative Employment Type: Full-Time FLSA Status: Exempt
Salary Range: $18.00- $24.04 per hour (good-faith estimate upon hire)
Additional Compensation:
This position includes eligibility for quarterly incentives and employees may be considered for annual performance-based salary increases; eligibility and amount are determined by individual performance and business needs.
Total Compensation: In addition to base pay, this position may be eligible for quarterly incentive compensation, including performance-based salary increases. Oak Valley Community Bank also offers a comprehensive benefits package that includes, medical, dental, vision, retirement savings with employer match, paid time off, and other voluntary benefits. Final compensation will be based on skills experience, and internal equity.
About our Company:
Oak Valley Community Bank is a trusted, full-service commercial bank serving California's Central Valley and beyond since 1991. With a strong presence in Ripon, we are committed to providing personalized banking solutions for individuals, families, and businesses.
As a two-time recipient of the Best Places to Work award, Oak Valley Community Bank fosters a supportive and inclusive workplace culture where employees thrive and grow. Our Ripon branch exemplifies our community-first values, offering exceptional customer service and building lasting relationships with local residents and businesses.
About the Role:
The Full-Time (40 hours) Customer Service Representative (Teller) plays a crucial role in ensuring a positive banking experience for our clients in our Ripon branch location. This position is responsible for handling customer transactions efficiently and accurately, while also providing exceptional service that fosters customer loyalty. The representative will be the first point of contact for customers, addressing their inquiries and resolving any issues they may encounter. By maintaining a thorough understanding of our banking products and services, the teller will effectively promote offerings that meet customer needs. Ultimately, the goal of this role is to enhance customer satisfaction and contribute to the overall success of the branch.
Minimum Qualifications:
High school diploma or equivalent.
Previous experience in customer service or a related field.
Strong numerical and cash handling skills.
Preferred Qualifications:
Experience in the banking or financial services industry.
Familiarity with banking software and technology.
Responsibilities:
Process customer transactions, including deposits, withdrawals, and loan payments with accuracy and efficiency.
Provide information about bank products and services, assisting customers in making informed decisions.
Address customer inquiries and resolve issues in a timely and professional manner.
Maintain compliance with banking regulations and internal policies to ensure the security of customer information.
Collaborate with team members to achieve branch goals and enhance the overall customer experience.
Skills:
The required skills for this position include strong communication and interpersonal abilities, which are essential for building rapport with customers and addressing their needs effectively. Attention to detail is crucial when processing transactions to ensure accuracy and compliance with regulations. Problem-solving skills will be utilized daily to resolve customer inquiries and issues promptly. Additionally, proficiency in technology will aid in navigating banking software and enhancing service delivery. Preferred skills, such as bilingual communication, will further enhance the ability to serve a diverse clientele, contributing to a more inclusive banking environment.
Equal Pay & Opportunity Statement
Oak Valley Community Bank complies with the California Equal Pay Act and SB 642 requirements. Compensation decisions are based on experience, skills, and business needs, without regard to sex, gender identity, gender expression, race, or any other protected characteristic. We are an equal opportunity employer committed to diversity, equity, and inclusion.
Customer Service Representative (CSR)
Patient access representative job in Modesto, CA
Job DescriptionSalary:
Start Your Career With Contigo Become a CSR!
At Contigo Insurance, this isnt just a customer service role its the beginning of a long-term career in a place where people grow, advance, and find stability.
Youll join a team that believes in your potential, supports your development, and helps you build meaningful skills that can transform your future.
Were looking for someone who enjoys helping others, thrives in a positive team environment, and brings warmth and professionalism to every customer interaction.
Full-time:
Monday to Friday: 9:00 AM 6:00 PM
Every other Saturday: 10:00 AM 4:00 PM
Days off: Sunday + 1 additional weekday
Or
Part-time:
Monday to Friday:9:00 AM to 1:00 PMOr1:00 PM to 6:00 PM
Every other Saturday:10:00 AM 4:00 PM
What Youll Do
Welcome and assist customers with kindness and professionalism
Provide clear information and guidance about our services
Support office operations to keep everything running smoothly
Build relationships with clients through trust and great service
Learn and grow through ongoing coaching and training
What Were Looking For
Friendly, reliable, service-oriented attitude
Strong communication and people skills
Desire to grow and build a long-term career
Preferred: Bilingual (Spanish & English) with strong customer service skills.
If youre looking for stability, growth, and a workplace that believes in you
You belong here.
Apply Today!
Medical Receptionist
Patient access representative job in Turlock, CA
Pulse Primary Care is seeking a reliable, detail-oriented Medical Receptionist to join our Grass Valley team. The ideal candidate is punctual, professional, and committed to providing exceptional front-office support and patient service in a fast-paced medical environment.
Key Responsibilities
Greet patients and assist with check-in and check-out processes.
Schedule, confirm, and coordinate appointments for multiple providers.
Collect and verify insurance details; process co-pays and self-pay balances.
Maintain and update electronic health records (EHR) with accuracy.
Answer and route calls, take detailed messages, and handle patient inquiries.
Prepare and organize patient charts and required forms for appointments.
Manage inboxes and daily messages (“Jellybeans”) in the EHR system.
Support clinical staff by coordinating patient flow and documentation.
Maintain a clean, organized, and professional front office and lobby area.
Secure cash drawers, lock office areas, and follow all closing procedures at day's end.
Required Skills & Qualifications
1+ year of experience as a Medical Receptionist or in a healthcare front office.
Knowledge of medical terminology, insurance verification, and patient billing.
Proficiency in EHR systems and basic computer applications (Microsoft Office Suite).
Excellent communication and multitasking skills with a high level of professionalism.
Strong attention to detail and ability to work efficiently under pressure.
Commitment to maintaining confidentiality and adhering to HIPAA standards.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Employment Type: Full-Time
Schedule: Monday to Friday, 9:00 AM - 5:00 PM, no weekends or holidays
Patient Service Representative
Patient access representative job in Patterson, CA
The Patient Services Representative is bilingual in English and Spanish and serves as a vital member of the front office team. This role supports patient access to care by rotating either monthly every 30 days or as operationally needed through three primary services areas: check-in, check-out, and the phone room. In the phone room, the representative professionally answers incoming calls, screens them based on the urgency of medical symptoms and patient history, and schedules appointments as appropriate. At check-in and check-out, they ensure smooth patient flow by completing registration, verifying insurance, collecting payments, and scheduling follow-up appointments. This position provides essential clerical and customer service support in alignment with established policies, procedures, and healthcare regulations. Representing the core values of Compassion, Commitment, and Excellence, the Patient Services Representative serves as a welcoming and dependable first point of contact for the community and upholds the mission of Del Puerto Health Center.
Essential Duties and Responsibilities:
To perform this job successfully, an individual must satisfactorily perform each essential duty. The requirements below represent knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties. Other duties may be assigned
Telephone:
Maintain a positive and welcoming attitude while assisting patients in accessing healthcare and addressing any barriers they may face.
Greet patients warmly to create a positive first impression and set the tone for their overall experience.
Schedule, confirm, and manage appointments for multiple providers, ensuring efficient coordination of the patient schedule.
Follow up on cancellations and no-shows, actively working to reschedule as needed to maintain continuity of care.
Screen and manage incoming calls, taking detailed messages that include key information such as the patient's name, date of birth, phone number, pharmacy, and medications, before routing them to clinical staff or providers.
Verify patient insurance eligibility, providing assistance to patients in understanding and confirming their coverage.
Assist with front desk duties as needed, ensuring smooth day-to-day operations, including patient check-in and general inquiries.
Support office staff with administrative tasks such as filing, data entry, and record-keeping in alignment with clinic procedures.
Daily Schedule Preparation: Review all provider schedules one week in advance to ensure accuracy and identify any booking errors. This includes verifying that there are no unapproved double or triple bookings
FRONT DESK
Maintain a positive and professional attitude while assisting patients in accessing healthcare services and overcoming any barriers.
Greet and welcome patients, creating a friendly and supportive atmosphere to enhance their overall experience.
Using the EHR system, check patients in ensuring all information is accurately entered and updated.
Verify patient identity and confirm necessary consents, ensuring compliance with privacy and legal requirements.
Collect patient copays and payments, handling transactions accurately and maintaining confidentiality.
Be familiarized with our Patient Assistance Programs, keep up to date with any policy updates & know how to collect the correct information from our patients.
Schedule, confirm, and manage appointments for multiple providers, ensuring smooth coordination of the clinic's schedule.
Follow up on appointment cancellations and no-shows, actively rescheduling to support continuity of care.
Verify insurance eligibility, assist patients with understanding their coverage and guiding them through the verification process.
Assist with front desk operations, such as answering calls, directing patient inquiries, and providing general office support.
Maintain the reception area, ensuring it is clean, organized, and welcoming for all visitors.
Handle patient documentation, such as updating records, processing forms, and ensuring proper filing according to clinic protocols
Scanning - Scan and upload all incoming forms & copies of patient insurance cards into the EHR before the end of each shift.
Supervisory Responsibilities: None
Qualification Requirements:
To perform this job successfully, an individual must perform satisfactorily in each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.
NOTE: ALL PSRs are required to be language certified, DPHCD will pay for certification. You must be willing to become language certified within 90 days of employment.
Experience
Minimum 1-year medical office experience, preferred
Language, Education, And Licensing
Bilingual English/Spanish required, written and oral.
Ability to read and interpret documents operating and/or maintenance instructions, and procedure manuals.
Active (CPR) certification or able to become CPR certified within 60-days of hire
High School Diploma or GED
Other Skills And Abilities
Exceptional customer service skills, demonstrating sensitivity and respect for patient rights.
Strong communication abilities, including intermediate to advanced phone etiquette.
Highly organized, with excellent time management and attention to detail.
Knowledge of medical terminology and familiarity with standard medical office procedures, including computerized billing and accounts payable systems.
Proficient in operating office equipment, such as copiers, fax machines, adding machines, scanners, and computers.
Capable of multitasking and performing effectively in a high-pressure, fast-paced environment, using sound decision-making skills.
Flexible and adaptable, willing to work on an as-needed basis to meet the operational demands of the health center.
Physical Demands:
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle or feel objects, tools, or controls, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk, climb, balance, stoop, or crouch.
The employee may occasionally lift and/or move up to 50 pounds and push up to 100 pounds on wheels. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. (See the complete “Physical Requirements” attached.)
Work Environment:
The business office work environment characteristics described here represent those encountered while performing the essential functions of this job.
Risk Exposure Category 1:
Risk of exposure to blood/body fluids, based on Health Clinic location.
DISCLAIMER:
This job description indicates the critical features as described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The incumbent may be asked to perform other duties as assigned.
ADDITIONAL INFORMATION
All your information will be kept confidential according to EEO guidelines.
Del Puerto Health Care District is an Equal Opportunity Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
Del Puerto Health Care District participates in E-Verify during the hiring process for all new employees.
Courier/Front Office Receptionist
Patient access representative job in Turlock, CA
Job Title: Courier/Front Office Receptionist
Department: Administrative
Full/Part-Time: Full Time
Regular/Temporary: Regular
FLSA Status: Hourly (non-exempt)
Shift: Day
Pay Range: $17.00 to $21.00 per hour.
SUMMARY
Reporting to the Accounts Receivable Supervisor, the Mail Courier position is responsible for the accurate and time dissemination of mail to the appropriate personnel/department.
Courier functions:
Primary duties for this job are Courier functions which include, but are not limited:
Driving a company vehicle to perform Courier route daily.
Route is approximately 3-5 hours/per day
.
Ensuring all interoffice mail gets picked up and distributed through various company locations efficiently
Complete confidential Bank deposits daily
Daily post office runs to pick up mail and distribute
FedEx pick ups and drops off
Must have a clean driving record and be able to operate a company vehicle
Must be hard-working, team player, friendly, trustworthy and flexible
Front Office Receptionist functions:
Process and match customer invoices and statements
Assist customers, both internal and external, by answering questions and providing information over the telephone and in person regarding customer accounts
Excellent communication, customer service and team-work skills
Collect and receipt revenues; count drawer; balance cash and checks; prepare multiple bank deposits
Answer phones and route calls to the correct recipients in a friendly and professional manner
10 key proficiency, SAP experience is a significant plus and operate a computer for a variety of applications
Accurately and efficiently weigh trucks in a timely manner. Weight master license on site
Filling accurately and efficiently
Prepare/email weekly reports throughout company
Assist on office projects and help find customer information for any department in the company -including supporting Accounts Receivable with special projects
Requirements:
Valid California driver's license and insurable driving record; clean DMV record
s are not intended to reflect all duties performed within the job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Our company is an equal opportunity employer committed to non-discriminatory employment practices abiding by the regulations as outlined by the EEOC. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Auto-ApplyCustomer Service Rep(07829) - 1290 W Colony Rd #140
Patient access representative job in Ripon, CA
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General job duties for all store team members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the
phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
WORK CONDITIONS
Exposure to:
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
SENSING
Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Additional Information
PHYSICAL REQUIREMENTS including, but not limited to the following:
Standing
Most tasks are performed from a standing position.
Walking
For short distances for short durations.
Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".
Sitting
Paperwork is normally completed in an office at a desk or table.
Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Carrying
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
Hygiene Coordinator / Front Office
Patient access representative job in Modesto, CA
Job Title: Hygiene Coordinator / Front Office Schedule: Full-time, Monday-Friday, 8 hours per day Compensation: $20-$24 per hour (FTE), plus benefits
Dr. Wayne Yee & Associates is seeking an experienced Hygiene Coordinator/Front Office team member to support daily operations, manage the hygiene schedule, and provide excellent patient service.
Responsibilities
Check patients in and out
Answer phones, return voicemails, and respond to text messages
Make confirmation calls and additional calls to keep the hygiene schedule full
Verify insurance eligibility and update new insurance information
Enter copayments and confirm eligible procedures for hygiene patients
Manage and maintain an efficient hygiene schedule
Maintain accurate patient and appointment records in Dentrix
Provide general front office support to ensure smooth daily operations
Qualifications
Minimum 2 years of dental front office experience
Proficiency in Dentrix
Strong communication, organization, and multitasking skills
Professional, friendly, and patient-focused demeanor
Benefits
Competitive hourly rate ($20-$24/hour depending on experience)
Full-time benefits package
Monday-Friday schedule with no weekends
Customer Service Representative
Patient access representative job in Ripon, CA
Excited to grow your career?
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
People First, Excellence Always
CSI#: 1714
Station Address: 1442A Colony Drive, Ripon, CA 95366
Job Expectations:
Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
Work professionally with vendors and contractors.
Regular and punctual attendance is expected.
Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products
Essential Functions:
Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
Actively promote store specials and other marketing programs.
Cross-check price of delivered goods for accuracy.
Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
May perform other duties as assigned by management.
Requirement/Qualifications:
Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
Strong attention to detail.
Ability to handle challenging situations professionally and exercise exceptional judgement.
Ability to work both independently and in team settings.
Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
Cooking/Restaurant experience preferred
Supervisor Responsibilities:
This position has no supervisory responsibilities
Travel:
Rare, limited to required training and coverage for nearby stations.
Physical Demands Include but are not limited to:
Ability to stand and walk for long periods of time on hard and uneven surfaces.
Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
Periodic exposure to all outdoor conditions during daylight hours.
Moderate exposure to walk-in coolers and freezers at 34 F or lower.
Frequent handwashing and attention to personal cleanliness standards.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
Benefits:
Full-time & Part-time shifts available
Direct Deposit with competitive weekly pay
Health & Wellness packages available for purchase
Education reimbursement program
Shift Differential Pay for select shifts and job titles
Management Bonus Program
Loyalty Service time Program
Commuter benefit Program
Compensation Range:
$18.00 - $19.00
Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
Auto-ApplyFront Office/ Treatment Coordinator- Part time
Patient access representative job in Sonora, CA
Job DescriptionSalary: $18- $25: DOE
We are looking for a Part time Front office/ Treatment coordinator (RDA background a plus) who is energetic and positive individual with experience in the dental field. We need someone to greet and register patients when they arrive. Confirm the schedule over the phone and make new appointments. They will be responsible for presenting treatment plans to patients as well as entering patient payments. Knowledge in insurances processing insurance claims and entering insurance payments is also a plus.
We have a great team and are looking to add to the office an individual that can be reliable and a great team player.
Benefits:
Dental insurance
Employee discount
Paid time off
Health Stipend of $150 a month
PTO
Schedule:
8 hour shift
Day shift
Monday to Thursday & Two Fridays a Month
No weekends
Experience:
High school or equivalent (Preferred)
Dental office experience: 3 years (Required)
Dentrix: 1 year (Required)
Work Location:
One location
Work Remotely:
No
Work Location: In person