Patient access representative jobs in Orono, ME

Become a part of our caring community and help us put health first The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management * Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. * Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console. * Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. * Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. * Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. * Completes requested schedules for all add-ons and applicable orders: * Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. * Schedules TIF OASIS collection visits and deletes remaining schedule. * Reschedules declined or missed (if appropriate) visits. * Processes reassigned and rescheduled visits. * Ensures supervisory visits are scheduled. * Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. * Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. * Verifies visit paper notes in scheduling console as needed. * Assists with internal transfer of patients between branch offices. * If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. * If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: * Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices * Have at least 1 year of home health experience. * Prior packet review / QI experience preferred. * Coding certification is preferred. * Must possess a valid state driver's license and automobile liability insurance. * Must be currently licensed in the State of employment if applicable. * Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $48,900 - $66,200 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Job Description Salary Range: $85,000-$95,000 DOE Period of Performance: October 2025 thru September 2026; exact dates are yet to be determined Join a team of ever-growing professionals who look to make a difference on projects both domestically and internationally. Our organization is growing, and we believe your career should too! Build your future with Project Solutions, Inc. Position/Project Overview: Project Solutions Inc. is seeking a Construction Management Representative to join a National Park Service (NPS) project within Acadia National Park (ACAD) in Bar Harbor, Maine. The project includes the rehabilitation and resurfacing of 5 miles of the historic Park Loop Road System (FHWA Route 300, Mile 0.00-5.00), the most heavily used visitor route in the park. In addition, Egg Rock Overlook (Route 0914) and MDI East Precipice Parking (Route 0915) will be paved to improve surface uniformity and visitor safety. The scope of work includes pavement preservation through crack sealing, milling, patching, and asphalt overlay; restoration and construction of swales and ditches; repair of stone guard walls and regrading of shoulders; installation of new pavement markings and traffic signage; and rehabilitation of culverts and inlets, including stone masonry features. The CMR will also provide quality assurance oversight in close coordination with the National Park Service and the general contractor. This role is contingent upon award of project. Responsibilities and Duties: Provide technical assistance and support to CO during construction. Read, interpret and understand the construction contract plans and specifications. Arrange, attend and facilitate a variety of meetings, including weekly meetings at the project site. Document issues encountered and problems experienced with the construction contractor. Review contractor's baseline and progress schedules. Draft project related correspondence for NPS to review and issuance. Understand and document inspections during and post construction as well as mock-up inspections. Monitor Construction Contractor compliance with Accident Prevention Plans (APP), Asbestos hazard Abatement Plan (AHAP), and applicable safety requirements. Inspect the work of the construction contractor for progress, workmanship, quality and conformance with contract documents, applicable building codes and safety standards. Deliver reports, reviews, evaluations, design work, etc. to CO. Review, analyze, and assist in preparing cost estimates. Review and process Construction Contractor's RFIs and assist in resolution, draft response, tracking, and follow up. Required Education, Knowledge and Skills: Minimum four (4) year Bachelor's degree in Engineering, Construction Technology, Construction Management or other related field preferred . Minimum of five (5) years of relevant construction and/or engineering work experience demonstrating knowledge and experience in construction management. Knowledgeable in historic stone masonry restoration, to include cleaning, patching, repointing, reconstruction, for both mortared and dry laid construction. Knowledgeable in paving and construction practices including applicable industry standards, regulations or codes, cost breakdown estimating and negotiating, and technical writing. Relevant experience on projects involving similar scope of work preferred . OSHA 30 construction safety training preferred . Ability to read and interpret plans, schedules, and other specifications. Written and verbal communication, problem-solving, and conflict resolution skills Strong computer and technology literacy to utilize PCs and mobile devices. Knowledge of software including MS Suite (including MS Project), Adobe Acrobat, and any other software programs typically utilized. Maintain a valid driver's license. Ability to multi-task and prioritize in a fast-paced work environment on large, complex construction projects. Ability to walk or climb on a daily basis to observe contract performance. Must be able to physically operate a motor vehicle without danger to self or to others. What Does PSI Offer You? Three options for medical plans plus dental and vision insurance offerings 24/7 healthcare access to telehealth services for your convenience HSA Company life insurance options for you and your family Short-term and long-term disability offerings PLUS an $800 monthly allowance is provided to offset your PSI insurance premium costs 401(k) with a 4% employer match Generous PTO, paid-federal holidays, and sick leave Always the opportunity for professional development The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Benefit offerings subject to change. Project Solutions, Inc. is an equal opportunity employer, women, individuals with disabilities, protected veterans and minorities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO/M/F/Vets Powered by JazzHR nWMvVx2sR2

Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: JOIN IS FOR VIRTUAL INTERVIEWS ON WEDNESDAY 11/19 FROM 4PM -7PM! CAREER OPPORTUNITY OFFERING Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement This position pays between $18.65 - $19.90/hr based on experience The Senior Patient Access Specialist is responsible for performing admitting duties for all patients receiving services at Ensemble Health Partners. Additional duties can include training, scheduling, and other senior-level responsibilities. They are responsible for performing these functions while meeting the mission of Ensemble Health Partners and all regulatory compliance requirements. The Senior Patient Access Specialist will work within the policies and processes that are being performed across the entire organization. Essential Job Functions: Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity or compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders while utilizing an overlay tool and providing excellent customer service as measured by Press Ganey. They will serve as the SMART for the department. They are to adhere to Ensemble Health Partners' policies and provide excellent customer service in these interactions with the appropriate level of compassion. Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable. Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. A Senior Patient Access Specialist is responsible for the development of training materials and programs for new hires to the department, as well as providing continuing education to associates in all areas of the revenue cycle. A Senior Patient Access Specialist is responsible for the development of staff schedules within the patient access department. A Senior Patient Access Specialist will have on-call responsibilities for the department, including providing after-hours support and guidance. As part of on-call responsibilities, the Senior Patient Access Specialist may be responsible for working unscheduled times to cover staffing issues. Senior Patient Access Specialist are responsible for the collection of point of service payments. These activities may be conducted in emergency, outpatient, and inpatient situations including past due balances and offering payment plan options The Patient Access Specialist is expected to adhere to Ensemble Health Partners policies and provide excellent customer service in these interactions. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access Leadership. Senior Patient Access Specialists will be held accountable for point of service goals as assigned. Explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness's name. Explains and distributes patient education documents, such as Important Message from Medicare, Observation Forms, Consent forms, and all forms implemented for future services. Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate including pre-registration of patient accounts prior to the patient visit which may include inbound and outbound calls to obtain demographic information, insurance information, and all other patient information. Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Job Experience: 1 to 3 Years Education Level: Associate degree or Equivalent Experience Other Preferred Knowledge, Skills, and Abilities: Understanding of Revenue Cycle including admission, billing, payments, and denials. Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification. Knowledge of Health Insurance requirements. Knowledge of medical terminology or CPT or procedure codes SIGN UP FOR A VIRTUAL INTERVIEW ON WEDNESDAY 11/19 FROM 4PM -7PM USING THE LINK BELOW: Ensemble Health Partners Virtual Interviews - for Onsite Roles in Lewiston and Bangor, Maine Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 Innovation Work-Life Flexibility Leadership Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact *****************. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range. EEOC - Know Your Rights FMLA Rights - English La FMLA Español E-Verify Participating Employer (English and Spanish) Know your Rights

Are you a compassionate problem-solver who thrives in fast-paced settings and leads with kindness? Do you believe great care begins the moment someone walks through the door? If so, PCHC's Brewer Medical Center is looking for you! We're seeking a Patient Service Representative (PSR) who brings positivity, professionalism, and a commitment to stellar customer service. As a PSR, you'll be the first friendly face patients see-and a key part of creating a welcoming, respectful experience that reflects our mission to provide care for all. From check-in to coordination with clinical teams, your work helps ensure every patient feels seen, supported, and heard. Ready to make a meaningful impact? Apply today! What's it like to work at PCHC? Find out: ******************************************* Schedule: Full-time, Monday-Friday, 9:30am-6pm Highlights of the position: Provides high quality customer service to our patients by demonstrating kindness, effective communication, advocacy, and follow-through. Acts as first point of contact for matters pertaining to our patient care and schedule. Liaisons between patient and clinical team, ensuring communication is clear, accurate, and timely, and ensuring patient feels respected and heard. Is a welcoming and helpful presence to patients, both in-person and on the phone. Completes the registration process for patients at check-in and check-out, ensuring patient demographics, insurance information, and forms are updated and in compliance. Responsible for informing patients of any financial responsibility and collecting as appropriate. Understands PSR role as it relates to the revenue cycle process. Accurately schedules appointments following protocol and guidelines provided. Is educated on processes for records, referrals, billing, insurance, and our sliding fee application. Answers patient inquiries of all types to streamline the process for patients and reduce workloads of clinical teams. Collaborates with administrative and clinical teams to identify ways to improve patient experience. Join PCHC's nationally recognized non-profit organization: Federally Qualified Health Center offering integrated Medical Home Model Collegial professional atmosphere with informed leadership Competitive compensation and generous benefits PCHC provides comprehensive, patient-centered care with integrated services, including Psychiatry & Mental Health, Dental, Family Medicine, Pediatrics, Pharmacy, Geriatrics, Laboratory Services, Physical Therapy, and more! Education and Experience: High school diploma or equivalent preferred Completion of Medical Terminology course preferred Two years of experience in medical office setting preferred Strong customer service skills Curious, or interested to learn more? Apply today! You can request a full copy of the detailed job description by emailing ********************. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.

Become a part of our caring community and help us put health first The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console. Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate) visits. Processes reassigned and rescheduled visits. Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices Have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred. Must possess a valid state driver's license and automobile liability insurance. Must be currently licensed in the State of employment if applicable. Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $48,900 - $66,200 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

We are looking for a dedicated Patient Access Specialist to join our team in Bangor, Maine. In this role, you will be responsible for managing the admission process for patients seeking services at the hospital. This is a long-term contract position that requires a strong commitment to providing exceptional customer service while ensuring compliance with organizational policies and regulatory standards. Scheduled Shift: Days 9:30a-6:00p, M-F, Rotating Saturdays. Responsibilities: - Assign unique medical record numbers (MRNs) and perform compliance checks to ensure accuracy and adherence to regulations. - Provide clear instructions to patients, collect and verify insurance details, process physician orders, and utilize overlay tools to maintain accurate records. - Conduct pre-registration tasks, including obtaining demographic and insurance information, as well as discussing financial responsibilities and payment options with patients. - Explain and secure signatures for consent forms, distribute patient education materials, and ensure all necessary documentation is completed. - Verify insurance eligibility and input benefit data into the system to support billing processes and facilitate accurate claims. - Inform Medicare patients of potential non-payment for specific services using the Advance Beneficiary Notice system and distribute related forms as needed. - Perform quality audits on patient accounts to identify and correct discrepancies, ensuring compliance with organizational standards. - Meet and maintain point-of-service collection goals while delivering compassionate and attentive customer service. - Utilize reporting systems to monitor account accuracy and provide feedback to leadership on audit findings. Requirements - Proven experience in customer service, with a focus on patient or client interaction. - Background in administrative tasks, including data entry and record management. - Familiarity with insurance verification processes and medical billing procedures. - Strong communication skills to explain complex information clearly to patients and their families. - Ability to handle financial transactions, including payments and collections, with accuracy and professionalism. - Knowledge of compliance regulations and the ability to adhere to organizational policies. - Detail-oriented mindset with the ability to conduct thorough audits and ensure data accuracy. - Proficiency in using relevant software tools, including insurance verification and reporting systems. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .

Are you a compassionate problem-solver who thrives in fast-paced settings and leads with kindness? Do you believe great care begins the moment someone walks through the door? If so, PCHC's Brewer Medical Center is looking for you! We're seeking a Patient Service Representative (PSR) who brings positivity, professionalism, and a commitment to stellar customer service. As a PSR, you'll be the first friendly face patients see-and a key part of creating a welcoming, respectful experience that reflects our mission to provide care for all. From check-in to coordination with clinical teams, your work helps ensure every patient feels seen, supported, and heard. Ready to make a meaningful impact? Apply today! What's it like to work at PCHC? Find out: ******************************************* Schedule: Full-time, Monday-Friday, 9:30am-6pm Highlights of the position: Provides high quality customer service to our patients by demonstrating kindness, effective communication, advocacy, and follow-through. Acts as first point of contact for matters pertaining to our patient care and schedule. Liaisons between patient and clinical team, ensuring communication is clear, accurate, and timely, and ensuring patient feels respected and heard. Is a welcoming and helpful presence to patients, both in-person and on the phone. Completes the registration process for patients at check-in and check-out, ensuring patient demographics, insurance information, and forms are updated and in compliance. Responsible for informing patients of any financial responsibility and collecting as appropriate. Understands PSR role as it relates to the revenue cycle process. Accurately schedules appointments following protocol and guidelines provided. Is educated on processes for records, referrals, billing, insurance, and our sliding fee application. Answers patient inquiries of all types to streamline the process for patients and reduce workloads of clinical teams. Collaborates with administrative and clinical teams to identify ways to improve patient experience. Join PCHC's nationally recognized non-profit organization: Federally Qualified Health Center offering integrated Medical Home Model Collegial professional atmosphere with informed leadership Competitive compensation and generous benefits PCHC provides comprehensive, patient-centered care with integrated services, including Psychiatry & Mental Health, Dental, Family Medicine, Pediatrics, Pharmacy, Geriatrics, Laboratory Services, Physical Therapy, and more! Education and Experience: High school diploma or equivalent preferred Completion of Medical Terminology course preferred Two years of experience in medical office setting preferred Strong customer service skills Curious, or interested to learn more? Apply today! You can request a full copy of the detailed job description by emailing ********************. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.

Are you a compassionate problem-solver who thrives in fast-paced settings and leads with kindness? Do you believe great care begins the moment someone walks through the door? If so, PCHC's Brewer Medical Center is looking for you! We're seeking a Patient Service Representative (PSR) who brings positivity, professionalism, and a commitment to stellar customer service. As a PSR, you'll be the first friendly face patients see-and a key part of creating a welcoming, respectful experience that reflects our mission to provide care for all. From check-in to coordination with clinical teams, your work helps ensure every patient feels seen, supported, and heard. Ready to make a meaningful impact? Apply today! What's it like to work at PCHC? Find out: ******************************************* Schedule: Full-time, Monday-Friday, 9:30am-6pm Highlights of the position: * Provides high quality customer service to our patients by demonstrating kindness, effective communication, advocacy, and follow-through. * Acts as first point of contact for matters pertaining to our patient care and schedule. * Liaisons between patient and clinical team, ensuring communication is clear, accurate, and timely, and ensuring patient feels respected and heard. * Is a welcoming and helpful presence to patients, both in-person and on the phone. * Completes the registration process for patients at check-in and check-out, ensuring patient demographics, insurance information, and forms are updated and in compliance. * Responsible for informing patients of any financial responsibility and collecting as appropriate. Understands PSR role as it relates to the revenue cycle process. * Accurately schedules appointments following protocol and guidelines provided. * Is educated on processes for records, referrals, billing, insurance, and our sliding fee application. Answers patient inquiries of all types to streamline the process for patients and reduce workloads of clinical teams. * Collaborates with administrative and clinical teams to identify ways to improve patient experience. Join PCHC's nationally recognized non-profit organization: * Federally Qualified Health Center offering integrated Medical Home Model * Collegial professional atmosphere with informed leadership * Competitive compensation and generous benefits * PCHC provides comprehensive, patient-centered care with integrated services, including Psychiatry & Mental Health, Dental, Family Medicine, Pediatrics, Pharmacy, Geriatrics, Laboratory Services, Physical Therapy, and more! Education and Experience: * High school diploma or equivalent preferred * Completion of Medical Terminology course preferred * Two years of experience in medical office setting preferred * Strong customer service skills Curious, or interested to learn more? Apply today! You can request a full copy of the detailed job description by emailing ********************. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.

Northern Light Eastern Maine Medical Center Department: Cancer Care - Brewer Lafayette Building Work Type: Full Time Hours Per Week: 40.00 Work Schedule: Variable The Patient Service Representative III is a supporting position and is responsible for a variety of activities related to patient in-take and care. The Patient Service Representative III will also support the Patient Service Representatives I and II as required and may be the first point of contact for patients entering the practice. It involves all of the responsibilities of the PSR II but with a higher level of competency and experience. Activities may include but are not limited to greeting and checking in patients, verifying and updating insurance information and confirming other patient information, scheduling patient appointments, answering phones, updating demographic information, processing referrals, payment collection and posting, charge entry, chart preparation, processing of payroll, tracking of time and attendance, tracking of quality metrics, daily charges, schedule management, patient panels, taking meeting notes, assist with patient complaints ordering office supplies, assisting with practice orientation and training of new staff and other duties as assigned with a minimum of support. The PSR III will also be able to coordinate all components of patient appointments to include tests, surgeries and procedures and may work closely with Central Scheduling. The PSR III will be expected to work with a fair amount of independence applying logic and judgement towards the resolution of practice challenges. The PSR III will serve as a role model of service and professionalism to all supporting staff. This role will provide help with mentoring new staff. Responsibilities: * Demonstrates effective and courteous customer, physician/practice staff and other hospital staff communication skills * Communicates in a way that conveys understanding and respect to a diverse patient and work population * Answers all calls promptly and courteously * Responds to and resolves issues promptly through effective communication * Uses appropriate chain of command * Feedback is provided in a constructive manner * Demonstrates problem solving skills by responding to and resolving issues promptly through effective communication skills * Maintains adaptability in work schedule to meet patient/departmental needs * Develops and maintains positive working relationships * Acts as a resource to coworkers * Confirms patient identity by using the full name * Participates in problem solving groups as requested * Gives instructions and directions in a clear, understandable manner * Handles patient/family situations that have been escalated to the PSR II in a calm, courteous and informed professional demeanor Attends all practice staff meetings * Greeting patients, having patient(s) sign appropriate forms/consents * Verifying and updating demographic/insurance information on all encounter forms and systems per protocol. Notifying registration of changes if applicable * Demonstrating mastery of appropriate practice software and registration tool protocols * Scheduling tests, procedures, referral appointments with scheduling center, agencies and/or other provider groups and forwarding order form and/or records to appropriate depart/office. Documenting information in Patient's chart. Processing insurance referral/prior authorization and document this per protocol * Retrieving and processing messages per protocol * May assist with orientating and training/cross-training of new and established employees as assigned * Has the knowledge and the ability to train support staff at all practice levels and for all practice functions, if appropriate * May provide coverage in other areas * Effectively covers other support positions (e.g. switchboard, insurance referrals, and scheduler), if appropriate * Provides excellent customer service for both internal and external customers * Responds to communications (phone calls, voice mails, e-mails and IMs) in a timely manner * Demonstrates mastery of and acts as a resource for all systems used in the front office, including scheduling and registration protocols, if appropriate * Takes ownership for determining customers†needs and offering assistance * Interacts with other Northern Light Health functions with confidence, courtesy and professionalism * Assists the practice manager in organizing, coordinating and implementing projects. * Collects and compiles statistical data to assist the practice manager as required * Schedules outpatient testing per orders/referral process, inputs appointment dates and times into patient EMR, if appropriate * Recognizes problems and offers constructive solutions. Is able to implement solutions with direction from the practice manager * Is able to run staff meetings in the practice manager's absence * Acts as a designee for the safety officer for practice, to include all safety training, conducting safety related drills, documenting all safety procedures. The PSR III will also participate in disaster drills, demonstrate understanding of disaster plan in discussion drills and disaster situations. The PSR III will also perform duties as assigned to meet unusual, emergent and practice needs * 100% documented evidence of attendance of department staff meetings and/or reading/initializing the minutes * Performs other duties as assigned by practice leadership * Consistent and reliable attendance including communication and attempts to find coverage when issues prevent attendance * Reviews material submitted by Health Plans and Managed Care Organizations to gain full understanding of benefit coverage and precertification/authorization, if appropriate * Quality review procedures are followed to ensure accounts are brought to a timely and accurate resolution, if appropriate * Adheres to Northern Light Health Code of Conduct and follows all applicable compliance policies and regulations * Ability to prioritize and perform multiple duties, simultaneously * Ability to take ownership of work and follow up on responsibilities * Speaks, spells, and writes clearly, concisely and to the point * Consistently follows Patient Identification IDD by using two patient identifiers related to the registration process * Patient Identification Manager will be alerted if duplication medical record numbers are identified * Proper name format is consistently followed * Managed care organizations are correctly identified and selected as part of the registration process, if appropriate * Timely modifications of registrations are done in order to ensure billing of encounters. * Uses independent judgment when necessary, if appropriate * Assists Practice Manager with patient complaints related to billing invoices, if appropriate * Appropriately refers patients/staff with issues/concerns to the Practice Manager * Performs Service Recovery when necessary * Seeks ways to improve quality of services provided * Has 100% of iCare, employee updates and any other in-services meetings and training as assigned * Maintains documented evidence of continuing education * Participates in multidisciplinary problem-solving groups, in-service and departmental, practice and hospital meetings as requested; may participate as PM's proxy * Works safely and follows all safety policies; reports incidents or hazards immediately * Follows all hand hygiene protocols * Strong knowledge of departmental policies, procedures and work flows Finance * Insurance verification and precertification is performed prior to elective inpatient admission to ensure accounts are secured upon admission, if appropriate * Monitors overtime of staff and alerts supervisor, manager and employee of any overtime listed, if appropriate * For all other non-scheduled inpatients, insurance verification and precertification is performed within 24 hours of admission or by the end of the business day to perform due diligence on accounts that admitted the previous day, if appropriate * Names, dates, and times of conversations with businesses, insurances, managed care organizations, Utilization Review, and patients are documented, if appropriate * Insurance verification and precertification is performed on high dollar outpatient areas to ensure reimbursement, if appropriate * Understands the implication both clinically and financially of registration errors and the impact on the organization * Referral calls are made to PCP for Managed Care patients, if appropriate * Correct insurance is identified and selected when appropriate within the registration fields, if appropriate * Policy numbers are entered correctly into the registration fields, if appropriate * Ensures that referral authorization numbers are submitted to Patient Account Services in a timely manner and understands the implications if this is not done, if appropriate * Finishes work on time 95% of the time, avoiding overtime * Prepares billing sheets and codes invoices prior to sending to Accounts Payable, if appropriate * Collects payments (cash, co-payments, cash, checks and other forms of payment for services rendered; reconciles cash drawer/journal per organization policy; promptly secures/delivers the cash deposits in the designated organization safe or other designated area for transit to the Fiscal Services Department, if appropriate * Oversees daily revenue reports and charge reconciliation, if appropriate * Handles payroll in API and tracks time and attendance and reports to manager, if appropriate * Act in a cost-conscious manner and sets an example for others in use of office supplies * Promotes services at Northern Light Health * Meets continuing education requirements set forth by the practice * Seeks opportunities for enhancement of skills * Assists with answering questions and directing practice staff to appropriate resources * Attends 100% of employee updates. Other Information: Competencies and Skills * Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan. * Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation. * Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved. * Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others. Education * Required High School Diploma/General Educational Development (GED) Working Conditions * Potential exposure to abusive and/or aggressive people. * Work with computers, typing, reading or writing. * Lifting, moving and loading 20 to 30 pounds. * Prolonged periods of sitting. * Prolonged periods of standing. * Prolonged periods of walking. EMMC, Bangor, Maine, Level 2 Trauma Center, hospital, Cancer Care, Lifeflight

4PB04 PVH employment application required. All job offers contingent upon background check and completion of pre-employment physical. This is an "as needed" position utilized to cover gaps in coverage including vacations, leaves of absence, and other instances of unfilled shifts. Per diem employees are required to work a minimum of 3 shifts within a 3-month period. Position: Non-exempt, non-union, hourly rate. JOB FUNCTIONS Represents the organization in all interactions with patients, staff, and visitors. Is an active professional member of an environment characterized by cooperation, collaboration, respect, and teamwork. Demonstrates adaptability to change and challenges and appropriately utilizes resources to achieve goals. Maintains adaptability in work schedule to meet patient and department needs. Will be assigned to duties by Manager, but will learn and be expected to be competent in all departmental processes in order to provide coverage or assist with large work volumes or projects. Greet customer with excellent customer service and calm demeanor, obtain the reason for visit to the hospital, and provide appropriate direction. Confirms patient identity by using date of birth and patient's full name. Gather patient data and input demographic and insurance information into the patient registration system. Verify insurance information and patient demographic information if patient is unable to complete when they arrive (e.g. ER patient). Strive to maintain 5% or less error rate over a 90 day average and complete an accuracy report (registration edits) before ending shift each day. Notify department of patient arrival. Generate the patient's chart and obtain appropriate signatures as required. Direct or escort patient to the designated department or waiting area. May need to assist in the transport of the patient should they not be able to travel by themselves. May need to seek assistance from the clinical department when necessary if the patient is ill. Answers telephone calls for the department and directs the call to the appropriate department/person. Pre-registers patients for outpatient visits/testing or inpatient admissions. Receive and process cash and credit payments. Order supplies for the department as needed. Coordinates multiple departmental visits. Coordinate forms for patient category and make up folder. Count cash at the beginning and end of each shift and document. Run reports on census (Final census reports, Room changes, etc.) Operate switchboard; transfer calls to appropriate departments. Monitor ambulance service radio. Operate in-hospital emergency line and page emergency codes as needed. Operates Ipad Communication System. Operate overhead paging system. Operates beeper system. Review scheduled patients' list at time of scheduling and at least one week prior to visit to determine if required authorization, referrals, or quantity of visits is present. Contacts patient to verify all demographics, verify current insurance information, pre-register patient and provide guidance and direction for arrival at PVH. Discuss payment arrangements for deductible and co-pays. Notify PVH Patient Financial Representative and/or Collector of self-pay accounts. Use the PLE (Patient Liability Estimator) available through Trubridge to determine patient financial liability amount due. Obtain authorizations/referrals/patient signatures as needed including ED, Observation, Swing Bed, Inpatient follow up tests, imaging, surgical, laboratory, and outpatient testing. Work with ancillary departments regarding referrals and authorizations. Document all conversations regarding prior authorizations/referrals with providers and insurance companies. Obtain call reference number's, individual names, dates and times. Enter the information as a note on the patient's account. Coordinate with Case Management on observation/inpatient authorizations. Promptly complete the appropriate sheet, email case management with pertinent information. Maintain patient status information in the computer system. Review and scan observation and inpatient authorizations to patient's account. Review all previous day's registrations to verify insurance information present is correct. If none is listed, investigate to determine patient is not insured. Maintain authorizations and referrals filing system or database to review upcoming scheduled testing. Assist with updating and correcting patient accounts. Quality Improvement: Actively participates in the Hospital-wide Quality Improvement Program, actively supports and implements Department-specific Quality improvement initiatives and projects, recommends process improvement as appropriate, reports any quality issues in service delivery and consistently commits to a focus on quality improvement and organizational excellence. Disaster Management: As an employee of Penobscot Valley Hospital, the position has an inherent role to care for our community members when in need. To this regard, the incumbent will be expected to participate in emergency/disaster preparedness planning and drills as requested. When called upon during a real life disaster/emergency event, the incumbent will be expected to participate in the Hospital's response to this event, within the scope of professional and personal ability to do so. Requirements Associates Degree preferred. One year's experience in Patient Registration or equivalent prior healthcare/medical office experience preferred. Effective organizational skills and multi-tasking skills to manage a variety of tasks at once. Proficient in medical terminology and computer skills. Management of Aggressive Behavior (MOAB) course completion required. Can effectively demonstrate excellent verbal and written communication skills and a strong attention to detail. Professional demeanor and appearance appropriate for the job. Benefits PVH has a Section 125 Cafeteria Benefits Plan and pays a portion of the cost of our health plan, dental, basic life, and disability insurance for employees with 30 + authorized hours and provides partial subsidy for dependent health insurance. Part-time employees are eligible to receive dental, life, and disability coverage and are eligible to participate in the health insurance plan. Other benefits include a 403(b) plan and earned time off accrual.

Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, medical/dental/vision/life insurance plans, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more! As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust's success. Customer Service Representatives truly make a difference in our customers' lives by supporting them with their day to day financial needs and building trusted relationships. We know our employees work hard, so we strive to make sure you're supported, appreciated and rewarded for your contributions. If you thrive in a fast-paced, collaborative and engaging environment, consider our current, full-time, 40 hours per week opening for a Customer Service Representative in our Blue Hill, ME branch! In a Customer Service Representative role, you can expect to: Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services. Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank. Gain an understanding of the banking industry and begin to contribute toward meeting branch goals in a variety of categories, including deposits and loans. Build trusting relationships with individuals in the communities we serve. Be an active participant in, and advocate for, community growth and prosperity. Process transactions for customers in a prompt, efficient, courteous and professional manner. Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries. This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position. Customer service experience and a working knowledge of Windows are essential for this position. An individual who enjoys being part of a fast paced, team environment will be best matched for this position. Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran. EEO is the law English - ***************************************************************** EEO is the law Spanish - *************************************************************** EEO is the Law Poster Supplement - ************************************************************************************************ Pay Transparency - *******************************************************************************************

Now Hiring Customer Service Reps! Great things are happening at Domino's, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world AND in every neighborhood! You will be responsible for taking orders, making pizzas, and giving the customer the best experience possible. You must have an outgoing personality, be efficient and energetic, and be willing to work in a fun and fast paced environment. Domino's takes care of their employees, it is a fact that we promote fro within and 99% of our current franchise owners started out as CSRs, Delivery Experts, or Assistant Managers! What are you waiting for? Apply Now! Additional info Minimum Age 16+ years Positive Personality Customer Service Oriented Clear, Energetic Voice Job Benefits Flexible schedules Paid training Advancement opportunities Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR fFVRUd9Iej

Great things are happening at Domino's, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world AND in every neighborhood! You will be responsible for taking orders, making pizzas, and giving the customer the best experience possible. You must have an outgoing personality, be efficient and energetic, and be willing to work in a fun and fast paced environment. Domino's takes care of their employees, it is a fact that we promote fro within and 99% of our current franchise owners started out as CSRs, Delivery Experts, or Assistant Managers! What are you waiting for? Apply Now! Job Benefits Flexible schedules Paid training Advancement opportunities Meal discounts Paid Time Off

Job Description Patient Advocate Specialist Northern Light Eastern Maine Medical Center, Bangor, ME ChasmTeam is partnering with a growing national company to build a team that provides real benefits to patients! We are seeking hard-working, self-starters who enjoy a challenge as we work together to help patients. The Patient Advocate plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process. This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience-all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care. We're looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems. Key Responsibilities Patient Engagement & Advocacy Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program. Assess family dynamics and adapt communication style to effectively meet their needs. Obtain necessary authorizations and documentation from patients/families. Foster trust with patients while maintaining appropriate professional boundaries. Demonstrate cultural competence and empathy when engaging with vulnerable populations. HIPP Enrollment & Case Management Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details). Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions. Collaborate seamlessly with the Patient Financial Assistance team to finalize enrollments. Consistently deliver against performance metrics such as enrollments completed, case resolution time, and documentation accuracy. Program Maintenance & Benefit Coordination Clarify how employer-provided health insurance works in coordination with Medicaid. Verify and update ongoing patient eligibility for HIPP to maintain continuity. Assist with resolving insurance-related issues upon request from patients or clients. Technology & Documentation Utilize CRM/case management system to manage referrals and patient records. Upload, scan, and securely transmit required documentation. Record patient interactions meticulously in compliance with privacy and legal standards. Efficiently operate Apple tools such as iPads and iPhones for enrollment-related tasks. Client & Hospital Relationship Management Represent the organization as the on-site contact at the hospital. Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners. Always uphold the organization's values with ethical integrity and professionalism. Required Qualifications High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management. Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification. Ability to pass hospital credentialing, including vaccinations and drug/alcohol screening. Preferred Qualifications Associate's or Bachelor's degree in Social Work, Healthcare Administration, Public Health, or related field. Training in motivational interviewing, trauma-informed care, or medical billing/coding. Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy. Three to five years' experience in patient-facing roles within a healthcare setting. Full Bilingual proficiency in Spanish is strongly preferred. Core Skills & Competencies Technical Skills-Preferred Proficiency with CRM or case management systems. Knowledge of Medicaid/Medicare eligibility and benefits coordination. Ability to interpret medical billing and insurance documents. Strong compliance-based documentation practices. Interpersonal Skills Active listening and empathetic communication. De-escalation tactics for emotionally distressed patients. Cultural awareness and sensitivity in communication. Collaboration with cross-functional teams, including hospital and internal staff. Key Traits for Success Mission-Driven Advocacy - Consistently puts patient needs first. Ego Resilience - Thrives amid adversity and changing demands. Empathy - Provides compassionate support while ensuring professionalism. Urgency - Balances speed and sensitivity in patient interactions. Detail Orientation - Ensures accuracy and completeness in documentation. Cultural Competence - Demonstrates respect and understanding of diverse experiences. Adaptability - Successfully operates in evolving policy and procedural environments. Why Join Us? As a Patient Advocate, you'll make a real difference-helping patients navigate complex health and insurance systems, securing critical benefits, and enabling focus on healing and well-being. Join a mission-driven, supportive team where your work matters and your growth is encouraged. Full benefits offered, including Health, Dental, Vision, 401(k) with company match, STD/LTD, Life Insurance, and more.

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) This is a Stanford Health Care - University Healthcare Alliance job. A Brief Overview Under general supervision, operates as part of the care team performing a variety of functions such as greeting patients, patient registration, insurance coverage and eligibility verification, scheduling and telephone management. The PSR I is an entry-level position with limited or no prior experience; under general supervision and performs a variety of clerical and patient care duties to assist practitioners and other members of health care team. For situations where the PSR is designated as a "trainee," the incumbent will work under close supervision, requiring mentor sign-off on certain activities. Locations Stanford Health Care - University Healthcare Alliance What you will do C-I-CARE Executes world class practices of service and patient care in support of C-I-CARE standards. Uses C-I-CARE templates and the following components for all communication with patients and staff: CONNECT with people by calling them their proper name, or the name they prefer (Mr., Ms., Dr.) INTRODUCE yourself and your role COMMUNICATE what you are going to do, how long it will take, and how it will impact the patient ASK permission before entering a room, examining a patient or undertaking an activity RESPOND to patient's questions or requests promptly; anticipate patient needs EXIT courteously with an explanation of what will come next Job Scope Performs routine support work and in a learning capacity, assists in but not limited to the following: Greets patients and others entering the department in a courteous and professional manner in accordance with performance standards. Registers new patients, schedule appointments and updates existing patient accounts in a courteous and professional manner in accordance with performance standards. Identifies accepted insurance plans and those requiring referrals, obtains and updates insurance information if necessary. Determines if patient has a co-payment or deposit; accepts and records receipt of payment; provides applicable waiver and obtains appropriate signature; and, when appropriate, scans copy of patient's photo ID, insurance card, and/or waiver. Obtains applicable consent from patient. Resolves any system red flags as they are encountered. Responds to requests from patients, family members, physicians and staff in a courteous and professional manner in accordance with performance standards. Facilities communication between the patients and the physicians or clinic. Delivers basic knowledge regarding clinic-specific processes. Accurately documents and routes calls to the appropriate department(s). Manages flow of information received from various sources to appropriate staff member. May handle and deliver requests for approvals requiring signatures or input, lab reports, correspondence, dictations, and medical records. Communicates with clinical staff/providers through telephone encounters. Resolves registration discrepancies via assigned work queues. Balances cash sheet and cash drawer, completes daily deposit summary and prepares monthly deposit summary in accordance with performance standards. Delivers consistent high-level of customer service by using CI-Care principles. Meets all regulatory and compliance standards. Knowledge Learns to apply general knowledge through work assignments. Level of Supervision Works under general supervision and performs a variety of clerical and patient care duties to assist practitioners and other members of health care team. For situations where the PSR is designated as a “trainee,” the incumbent will work under close supervision, requiring mentor sign-off on certain activities. All other duties as assigned including department-specific functions and responsibilities: Performs other duties as assigned and participates in organization projects as assigned. Adheres to safety, P4P's (if applicable), HIPAA and compliance policies. Education Qualifications High school graduate or equivalent required. Experience Qualifications One (1) year of customer service experience in a medical office, insurance, or client services environment required. Graduate of a Medical Receptionist training program, healthcare experience, or related preferred. EPIC experience preferred. Required Knowledge, Skills and Abilities Strong verbal/written communication and listening skills; including excellent interpersonal skills and telephone communication. Ability to maintain composure during challenging interpersonal interactions. Legible handwriting. Basic math skills necessary to collect payments and balance cash drawer. Basic computer skills to include keyboarding, mouse movement and data entry skills to enter information into practice management system and EHR. Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow. Ability to work with others in a flexible, cooperative manner. Physical Demands and Work Conditions Physical Demands Constant Sitting. Occasional Walking. Occasional Standing. Frequent Bending. Occasional Squatting. Seldom Climbing. Occasional Kneeling. Seldom Crawling. Frequent Hand Use. Frequent Repetitive Motion Hand Use. Occasional Grasping. Occasional Fine Manipulation. Frequent Pushing and Pulling. Occasional Reaching (above shoulder level). Frequent Twisting and Turning (Neck and Waist). Constant Vision (Color, Peripheral, Distance, Focus). Lifting Frequent lifting of 0 - 10 lbs. Frequent lifting of 11 - 20 lbs. Occasional lifting of 21 - 30 lbs. Occasional lifting of 31 - 40 lbs. Seldom lifting of 40+ lbs. Carrying Frequent lifting of 0 - 10 lbs. Frequent lifting of 11 - 20 lbs. Occasional lifting of 21 - 30 lbs. Occasional lifting of 31 - 40 lbs. Seldom lifting of 40+ lbs. Working Environment Occasional Driving cars, trucks, forklifts and other equipment. Frequent Working around equipment and machinery. Seldom Walking on uneven ground. Seldom Exposure to excessive noise. Seldom Exposure to extremes in temperature, humidity or wetness. Seldom Exposure to dust, gas, fumes or chemicals. Seldom Working at heights. Seldom Operation of foot controls or repetitive foot movement. Seldom Use of special visual or auditory protective equipment. Seldom Use of respirator. Seldom Working with biohazards such as blood borne pathogens, hospital waste, etc.. Blood Borne Pathogens Category II - Tasks that involve NO exposure to blood, body fluids or tissues, but employment may require performing unplanned Category I tasks Travel Requirements 20% travel: These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family's perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $25.03 - $31.92 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

Let's change lives-yours included. Are you a compassionate, high-energy human who believes in the power of recovery and the dignity of meaningful work? Do you have a passion for walking alongside adults living with mental illness as they reclaim independence, purpose, and connection? If you're nodding “yes,” you might be exactly who we're looking for. Unlimited Solutions Clubhouse, a non-clinical, therapy-through-work community within PCHC, is hiring a Unit Coordinator-a role built for someone who can lead with heart, teach with purpose, and model respect, consistency, and professionalism every day. Our team helps people (re)discover their strengths and passions by building skills, returning to work and school, and reconnecting with community. Got 2 minutes and 9 seconds? Watch this: Clubhouse Works You'll thrive here if you: Bring kindness, energy, and a deep belief that recovery is possible. Enjoy working in an upbeat, dynamic environment-sometimes structured, sometimes not. Can coach, coordinate, and collaborate-while maintaining clear, healthy boundaries. Hold (at minimum) an Associate's degree in Human Services or a related field and MHRT/C certification (LSW or LSW-C preferred). Are open to continued training and learning alongside others. What will you do? Serve as an ambassador for both PCHC and the Clubhouse-keeping activities and communication member-focused and mission-aligned. Inspire, teach, and co-create meaningful vocational, social, and independent living activities. Offer steady, strengths-based support as members navigate the challenges of living with mental illness. Build genuine, professional relationships-with members, colleagues, and community partners. See and feel the impact of your work, every single day. Why this job? Why now? Because this work is real, fulfilling, and life-changing-for our members and for the team that supports them. You don't have to choose between purpose and professionalism-you can have both. Learn more about us at ************************************ and if you'd like a full list of qualifications, reach out to ******************** and ask for the detailed job description. We can't wait to meet you. Schedule: Monday-Friday, 8am-4pm (NOTE: Some evenings, weekends, and holidays required on rotation) Salary: $23.50-$33/hour depending relevant skills, qualifications, and experience Collaborative culture, excellent benefits, generous paid time off policy, and much more! What's it like to work at PCHC? Find out: ******************************************* All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.

$3,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Opportunities at Northern Light Health, in strategic partnership with Optum. Whether you are looking for a role in a clinical setting or supporting those who provide care, we have opportunities for you to make a difference in the lives of those we serve. As a statewide health care system in Maine, we work to personalize and streamline health care for our communities. If the place for you is at a large medical center, a rural community practice or home care, you will find it here. Join our compassionate culture, enjoy meaningful benefits and discover the meaning behind: Caring. Connecting. Growing together. As a Patient Access Representative, we are often the first point of contact for our patients and their families. As such we value representing an important first impression. Our professionalism, expertise and dedication help ensure that our patients receive the quality of care they need. We are diligent in obtaining complete and accurate insurance and demographic information in a timely manner, this enables us to provide high quality, compassionate health care service to all who need them, regardless of their ability to pay. This position is full-time (40 hours / week, 7 days / week). Employees are required to have flexibility to work any of our variable schedules that can include days, evenings or weekends supporting our operations in our outpatient registration team and emergency room. It may be necessary, given the business need, to work occasional overtime. Shifts can be scheduled from hours between 6AM - 12AM. Our office is located at 50 Union Street, Ellsworth, ME. We offer 4 - 6 weeks of paid on-the-job training. The hours of training will be aligned with your schedule. Primary Responsibilities: * Greets visitors and patients in person, or communicates by telephone, or upholding excellent customer service * Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible * Obtains appropriate applications and forms, confirming signatures are on file. Photocopies / scans documents as needed * Provides patients with financial responsibility information and collects patient liabilities, documents amount in the appropriate fields, and balances the cash box daily * Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patient's encounter are completed as needed * Provides wayfinding instructions and assists with hospital information as requested * Coordinates patient admission needs, bed assignments, and tracking boards where applicable * Meets or exceeds audit accuracy standards. Works worklists and error reports timely, and proactively seeks assistance to resolve as needed * Maintains a safe environment complying with NLH policies and procedures; reports and directly addresses environmental hazards and violations of patient safety policy and / or protocol when involved or observed * May perform other duties upon request You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * High School Diploma/GED (or higher) * 6+ months of experience in an office setting, customer service setting (over the phone or face to face), phone support role, or call center environment * Intermediate level of proficiency with Windows applications * Influenza vaccination for the current flu season (typically August-May) or commitment to receive the influenza vaccination when available for the upcoming flu season * Ability to work 40 hours per week in 8-hour shifts, Monday through Sunday between the hours of 6:00am - 12:00am * Ability to work overtime as needed * Must be 18 years of age OR older Preferred Qualifications: * 1+ years of registration experience in a hospital OR medical setting * Understanding of medical terminology * Working knowledge of insurance policies and procedures and patient care settings PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO, #RED #RPOLinkedin

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Stagehands are hourly paid positions, according to job assignments (ex: hands, riggers, loaders, etc). Primarily responsible with assembling, disassembling, and operation of stage equipment. This role will pay an hourly rate between $18.00 to $22.50. For PT roles: Benefits: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Load and unload props and materials from truck dock Set up lighting, props, and microphones Move and rearrange furniture Set up musical equipment Clean up stage and backstage area before and after performances Report to the Steward upon arrival to work for an event Other duties as assigned Qualifications Employee must be at least 18 years old High School diploma or GED (or any equivalent combination of education and experience) Prior customer service experience is preferred Access to reliable transportation Knowledge and experience in proper handling of theatrical tools, equipment, & systems Must be able to work shifts including nights, weekends and holidays dependent on events schedule Physical ability to lift & carry heavy loads, walk, stand, sit, crouch, bend, stretch, and reach Stand and walk for four to six hours at a time Ability to work independently and as part of a team Can communicate effectively in English, both verbally and in writing Must be comfortable multi-tasking and working in a fast paced environment Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.