Patient access representative jobs in Pittsfield, MA - 449 jobs

The Medical Staff Coordinator is responsible for overseeing and supporting all aspects of medical staff operations, including administrative functions, credentialing, and privileging activities for providers. This position ensures that all processes align with Joint Commission standards, hospital policies, medical staff bylaws, and applicable regulations such as those related to the National Practitioner Data Bank and credentialing procedures, while maintaining awareness of relevant legal considerations. Additional qualifications include: Strong critical thinking, interpersonal, verbal, and written communication skills, with a high level of professionalism, discretion, and sound judgment. Detail-oriented, self-directed work style with the ability to work independently within established guidelines as well as collaboratively as part of a team. Advanced administrative/secretarial capabilities, including proficiency with typing, word processing, and related office tools or transcription methods. Familiarity with medical terminology is beneficial, though not strictly required. Flexibility to participate in early morning or evening meetings as needed to support medical staff leadership and committees. Proven ability to handle all information managed within the Medical Staff Office with strict confidentiality. Submission requirements: At least 3 years of recent experience as a Medical Staff or Credentialing Coordinator in a hospital or similar healthcare environment. Demonstrated success working in a fast-paced, high-pressure setting that requires strong office management and multitasking skills. An Associate's degree in Business, Office Administration, Executive Secretarial Studies, or a closely related field. Current certification through NAMSS (such as CPCS or CPMSM) is strongly preferred and reflects advanced knowledge in medical staff services and credentialing.

*Job Summary* The Customer Service Representative (CSR) at Otis Elevator serves as the first point of contact for customers, mechanics, and internal teams. This role ensures timely and accurate handling of service requests, emergency calls, and inquiries, maintaining Otis's commitment to exceptional customer service and operational excellence. *Key Responsibilities* * *Handle High-Volume Calls:* Receive, document, and process incoming calls from customers, elevator phones, and Otis local offices using an ACD phone system and mainframe data terminal. * *Dispatch Service Mechanics:* Utilize OTISLINE or similar systems to dispatch mechanics promptly for scheduled maintenance and emergency situations. * *Emergency Response:* Escalate urgent service requests, including trapped passenger incidents, to field management as needed. * *Customer Interaction:* Provide professional and empathetic support to customers, resolving inquiries and complaints effectively. * *Maintain Performance Metrics:* Adhere to department standards such as call handling time, quality monitoring, and log-in/out compliance. * *Documentation:* Accurately record all interactions and service details in internal systems for tracking and reporting. * *Collaboration:* Work closely with field teams and management to ensure seamless service delivery. *Required Skills & Qualifications* * Strong communication skills (verbal and written) with professional phone etiquette. * Ability to manage high-stress situations and handle distressed customers calmly. * Attention to detail and adherence to standard operating procedures. * Proficiency in MS Office Suite and ability to learn internal systems quickly. * Prior experience in customer service or dispatching preferred. *Job Type & Location* This is a Contract position based out of Bloomfield, CT. *Pay and Benefits*The pay range for this position is $17.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Bloomfield,CT. *Application Deadline*This position is anticipated to close on Jan 21, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The Registrar provides leadership for the management and security of all academic records and registration functions of the College. The Registrar manages the compilation, maintenance and security of permanent academic records of all students; manages the registration of the students of the college, student enrollment and class scheduling; initiates, manages, and monitors the development and implementation of academic information systems; coordinates the reporting of academic information internally and externally; and assures that academic policies are upheld through appropriate records and registration procedures, recommending new or enhanced policies to faculty, and developing and implementing procedures the support the policies. Actual salaries will vary depending on multiple factors, including but not limited to degrees attained, experience, and other considerations permitted by law. Comprehensive compensation details, including any additional benefits, will be communicated upon finalization of the employment offer. Responsibilities * Direct, maintain, coordinate and evaluate the development, functionality and application of the academic information system through problem-solving, innovation, research, best practices and decision making to ensure an effective information system. * Initiate and coordinate changes and improvements to academic data processing including managing the implementation of system enhancements (ex. Degree audit and conversions, as applicable) and leading further development of system enhancements such as faculty access to student records, web-based information and end-user reporting tools. * Direct and maintain registration and records policies and procedures and decision-making for developing procedures and coordinating policies including being accountable for assuring compliance with institutional and federal mandates (FERPA) for the handling of academic records for the College. * Consult with College Officers, Deans, and faculty concerning policies and procedures for records and registration operations. * Direct the receipt and recording of grades assigned by faculty; the maintenance of permanent records and preparation and issue of grade reports and transcripts. * Direct enrollment verification and certification; accountable for proper certification of Springfield College graduates. * Accountable for soliciting academic schedule from department chairs/school deans and establishing a schedule that will work for student class registration; plans and directs academic schedule and student registration. * Accountable for student satisfaction with registration procedures and accountable for uniformity of registration and records procedures for all schools of the College. * Establish policy, procedures and directives for registration process, including section requirements and controls. * Provide materials (forms, instructions, etc.) necessary for registration, including maintenance of the registration calendar, files and appropriate system tables. * Prepare and monitor budget for Registrar's Office. * Hire staff, conduct annual performance reviews, make recommendations on staff promotions regarding upgrades or changes. * Direct and manage degree audit, course scheduling and classroom assignments, maintenance of college catalogs and curriculum management. * Accountable for inventory, proper use and upkeep of Springfield College instructional facilities as well as making recommendations for upgrades and changes. Solicit institutional budget requests for classroom technology, furniture and enhancements. * Direct preparation for Commencement relative to diploma ordering, graduation lists, Commencement guide and organizing of ceremony line-up. * Participate in campus committees and meetings. * Contribute to problem-solving and decision-making with faculty, colleagues and senior staff. * Accountable for reporting selected academic data to internal and external constituents, in concert with guidelines of Institutional Research policy. * Prepare or direct the preparation of analytical information on courses, class schedules, degree progress for comparative analysis and process monitoring. * Assist in data preparation with Institutional Research as needed for internal and external reporting. Qualifications Master's degree required with 3-5 years of work related experience. Knowledge, Skills & Abilities * Advanced knowledge of Third party software supporting higher education functions (scheduling, catalog, curriculum, transcript/diploma, etc.). Experience with Ellucian Banner preferred. * Intermediate level of proficiency using Microsoft Office Suite, Google (gmail, docs, calendar), * Ability to develop innovative approaches in applying and developing administrative software systems. * Ability to produce academic data in formats for use by various institutional officers, particularly Institutional Research. * A commitment to effective student/faculty service. * Ability to lead and instruct staff. * Supervisory skills are essential as are strong written, verbal and human relation skills. Occasional evening, holiday, or weekend work required during selected periods (class registration, opening of school, graduation).

Site: Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,00 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospital is also a vital part of our network, providing home-based services through-out Hampshire and Franklin counties. Job Summary Shift: 40 HOURS, Day Shift The Patient Access Representative is responsible for performing various duties involved in admitting in-patients, out-patients, emergency patients, and clinic patients. This includes cashiering and pre-certification verification, acting as a custodian of patient valuables and safekeeping, maintaining petty cash fund, assisting in the resolution of admission, billing, or other problems related to the collection of an account balance, as well as maintaining Patient Access Services Department records and statistics. This position reports to the Patient Access Services Supervisor and operates within established organizational and departmental policies and procedures. Qualifications MINIMUM REQUIREMENTS: High school diploma or equivalent required One (1) to three (3) years administrative and in-person customer service experience required, preferably in a health care setting; patient access services experience preferred. Familiarity with and understanding of hospital admissions, patient account systems, and major health insurers and general coverage issues preferred Previous cashiering experience preferred Demonstrated typing proficiency, personal computer, and CRT experience required; Enterprise Scheduling System experience preferred Demonstrated interpersonal, oral and written communication skills required Additional Job Details (if applicable) ESSENTIAL JOB FUNCTIONS: Interview incoming patients, or their representative, to obtain all pertinent and financial information required for the proper preparation of all forms and records. Obtain required signatures on the financial agreements form. Perform admitting duties and register patients via hospital computer system. Enter daily orders/charges via the Order Entry System on each outpatient and inpatient as required. Receive orders from patient care units and respond accordingly. Assign patients to a room based on diagnosis, precautions, and type of accommodations available or requested. Escort or arrange to have patient transported to appropriate room. Transfer and discharge patients as requested by Nursing Service. Perform scheduling duties. Receive referral information from patients, physicians, and therapists. Schedule patients according to current systems and keep all systems and involved parties up-to-date throughout each day. Track cancellations and no-shows. Interact effectively with medical and nursing staff in the Emergency Department in order to gather correct, complete data necessary to ensure that clinical and fiscal responsibilities are facilitated for both the patient and the Hospital. Follow manual procedures when computer system is not functioning properly. Accept pre-admission orders from physicians either in writing or orally. Schedule pre-admission testing in accordance with Hospital regulations and guidelines. Schedule all elective admissions. Notify physician's office that an admission type may be inappropriate according to insurance guidelines. Alert the physician's office when prior approval is needed for a patient. Schedule necessary pre-admission appointments and patient assessments. Call patients at home to verify information prior to admission and call physician's office if a patient has not arrived for his/her pre-admission visit. Visit patient(s) or family on Hospital unit if necessary to complete data. Stay current with new admission regulations of the many public and private insurance companies which patients carry such as Medicare pre-admission approval guidelines, Master Health Plus prior approval, and others. Recognize and take action when a patient is scheduled inappropriately or does not follow necessary procedures so as not to leave the Hospital at a financial risk. Contact an insurance plan for authorization, if necessary, prior to admission. Determine which insurance plan is to be billed as primary or secondary. Explain over the phone and in person, hospital and insurance regulations relating to surgery, visiting hours, charges, pre-admission testing requirements, clinic appointment verification, and other related issues to patients as necessary. Listen to complaints and concerns of patients and the public, assisting to solve problems if possible and escalating to a supervisor when necessary. Transmit required information to appropriate departments. Use phone system to page physicians and technologists and park calls as needed. Utilize keyfile system for faxing reports to physician's offices online. Utilize optical imaging system to retrieve radiology reports. Provide patient information in accordance with regulations governing divulgence of information, such as providing ambulance personnel with necessary information. Distribute federal and state-mandated information to patients. Verify benefits on all designated patient types. When necessary, assist with pre-certifications with insurance carriers. Notify patients and/or appropriate medical personnel of outcome. Notify insurance carriers of admissions, observations, or other patient visits as required. Receive payments from patients or their representative. Assist patients with short form Free Care applications. Post and total all Hospital receipts in standard Cash Receipt Journals. Balance cash against receipts. Prepare bank deposits. Maintain petty cash. Act as a custodian of patients' valuables for safekeeping. Maintain confidentiality of all patients' records and data. Interface with medical records department as required based on department, hospital, and patient care needs. Maintain census statistics and index of assigned and vacant beds. Requisition office supplies and forms when necessary. When triage nurse is not on duty, prioritize the admitting needs of patients. Alert medical personnel of patients needing immediate attention. Provide coverage for extra shifts in the case of an unexpected absence of a staff member or for vacation coverage to provide coverage for patient care needs. Work a flexible schedule as needed and be able to work in other satellite facilities such as Amherst. Regular and reliable job attendance is an essential job function. Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, safety, compliance and environmental standards. Meet annual competency and retraining requirements. Attend meetings as required. Perform other functions/duties as requested. Remote Type Onsite Work Location 8 Atwood Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.42 - $27.74/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

________________________________________ Patient Access Specialist Location: Malta, NY Employment Type: Full Time Shift/Schedule: Days Department: Occupational Medicine Salary Range: $17.75 - $26.65 ________________________________________ About Saratoga Hospital At Saratoga Hospital, we#ve built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach#creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people. ________________________________________ About the Role We#re looking for a dedicated Patient Access Specialist to join our team and help us continue delivering the level of care our patients and families deserve. In this role, you#ll be a vital part of our administrative team, obtaining, verifying and recording all patient information through the registration process to ensure proper records for all services received.# You#ll provide support for the scheduling and ordering of miscellaneous exams when necessary and assume responsibility for maintaining confidential patient information and be responsible for patient reception, direction and correspondence. ________________________________________ What You#ll Do ##Greet Patients: Welcomes patients and accurately enters their information into the applicable system.# Verifies the patient#s identification.# Use proper identification and greeting when answering phone calls.# Triage calls and messages, and route to appropriate person/department as necessary. ##Register Patients: Collects all patient demographics in an accurate and efficient manner.# Obtains all signatures on appropriate paperwork.# Ensures a valid order is in the system.# Orders additional testing if needed in department (labs and/or imaging).# Assists management with quality assurance as needed. Admitting areas-complete inpatient admission process. ##Verify Insurance: Obtains insurance information and scans card(s) into system.# Demonstrates increased proficiency with insurance verification and verification tools and online resources.# Check Medical Necessity.# Diagnosis Coding and abstracting when needed by department. Able to complete authorization requests when needed/as appropriate. ##Collections: Collect#patient co-pays and enter#payments directly into the system.# Completes patient estimates when needed.# Completes cash reconciliation and deposits. ##Medical Records: Maintain confidential medical records.# Obtains records necessary for an office visit.# Process requests for medical information in accordance with established policies and procedures.# Respond to patient requests for medical records. ##Scheduling: Schedules medical office appointments and/or basic diagnostic testing when needed; physical, occupational or speech therapies; surgery or other imaging services. ________________________________________ What You Bring ##Previous customer service experience, preferably in#a healthcare or clinical setting ##High School diploma or GED equivalency ##Strong communication and teamwork skills ##Commitment to providing patient-first, high-quality service ##Comfort working in a fast-paced, collaborative environment ________________________________________ Why Saratoga Hospital ##A caring, community-focused culture rooted in teamwork and trust ##Supportive leadership that invests in your development and well-being ##Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs.#Click here to view our complete benefits guide. # Opportunities to grow within the Albany Med Health System ##Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions ________________________________________ Our Commitment We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you#re passionate about healthcare and community service#even if you don#t meet every qualification listed#we#d still love to hear from you. ________________________________________ How to Apply Click the #apply# button to submit your resume and complete our online application. Applications are reviewed on a rolling basis#apply today and discover what makes Saratoga Hospital a special place to grow your career. # ________________________________________ Patient Access Specialist Location: Malta, NY Employment Type: Full Time Shift/Schedule: Days Department: Occupational Medicine Salary Range: $17.75 - $26.65 ________________________________________ About Saratoga Hospital At Saratoga Hospital, we've built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach-creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people. ________________________________________ About the Role We're looking for a dedicated Patient Access Specialist to join our team and help us continue delivering the level of care our patients and families deserve. In this role, you'll be a vital part of our administrative team, obtaining, verifying and recording all patient information through the registration process to ensure proper records for all services received. You'll provide support for the scheduling and ordering of miscellaneous exams when necessary and assume responsibility for maintaining confidential patient information and be responsible for patient reception, direction and correspondence. ________________________________________ What You'll Do * Greet Patients: Welcomes patients and accurately enters their information into the applicable system. Verifies the patient's identification. Use proper identification and greeting when answering phone calls. Triage calls and messages, and route to appropriate person/department as necessary. * Register Patients: Collects all patient demographics in an accurate and efficient manner. Obtains all signatures on appropriate paperwork. Ensures a valid order is in the system. Orders additional testing if needed in department (labs and/or imaging). Assists management with quality assurance as needed. Admitting areas-complete inpatient admission process. * Verify Insurance: Obtains insurance information and scans card(s) into system. Demonstrates increased proficiency with insurance verification and verification tools and online resources. Check Medical Necessity. Diagnosis Coding and abstracting when needed by department. Able to complete authorization requests when needed/as appropriate. * Collections: Collect patient co-pays and enter payments directly into the system. Completes patient estimates when needed. Completes cash reconciliation and deposits. * Medical Records: Maintain confidential medical records. Obtains records necessary for an office visit. Process requests for medical information in accordance with established policies and procedures. Respond to patient requests for medical records. * Scheduling: Schedules medical office appointments and/or basic diagnostic testing when needed; physical, occupational or speech therapies; surgery or other imaging services. ________________________________________ What You Bring * Previous customer service experience, preferably in a healthcare or clinical setting * High School diploma or GED equivalency * Strong communication and teamwork skills * Commitment to providing patient-first, high-quality service * Comfort working in a fast-paced, collaborative environment ________________________________________ Why Saratoga Hospital * A caring, community-focused culture rooted in teamwork and trust * Supportive leadership that invests in your development and well-being * Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide. * Opportunities to grow within the Albany Med Health System * Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions ________________________________________ Our Commitment We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you're passionate about healthcare and community service-even if you don't meet every qualification listed-we'd still love to hear from you. ________________________________________ How to Apply Click the 'apply' button to submit your resume and complete our online application. Applications are reviewed on a rolling basis-apply today and discover what makes Saratoga Hospital a special place to grow your career.

Department/Unit: Patient Access Work Shift: Day (United States of America) Salary Range: $40,495.10 - $52,643.64 The Patient Access Representative is responsible for the capture of demographic and insurance information either by telephone or patient facing. Position is required to use eligibility application to invoke request to verify insurance eligibility, interpret response and capture appropriate health insurance information as it pertains to the service being rendered. Must be comfortable in the collection of financial responsibility from the patient based on eligibility response or estimate for services. Essential Duties and Responsibilities * Responsible for creating encounters in ADT representing service patient is receiving * Responsible to discern demographic and insurance information to ensure and accurate registration * Responsible to interpret information received from Insurance Payer regarding patient's eligibility and financial responsibility * Responsible to discuss financial obligation of patient and collect via cash, credit card or check * Responsible to explain regulatory forms and answer questions from patient; obtain signatures accordingly * Responsible for scanning or managing online form template to maintain the Electronic Health Record * Comprehend Federal, State, Third Party Payer regulations as it pertains to a hospital registration. * Ability to work in multiple systems during a telephone call or patient facing interaction to complete an accurate registration and support clinical workflow. Qualifications * High School Graduate - required * Associate's Degree relevant area of study - preferred * 1-3 years Hospital or Physician office experience - preferred * Computer skills (High proficiency) * Proven customer service skill with ability to exceed expectations * Ability to multi-task in stressful and high patient volume unit * Ability to learn in classroom setting; utilizing resources * Ability to remain composed under pressure * Ability to review information and draw appropriate conclusion * Good judgement and ability to be resourceful to problem solve; escalate issues as needed * Team minded worth ethic Thank you for your interest in Albany Medical Center! Albany Medical Center is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Job Description Job Summary: Under the general guidance of the Patient Access Services Manager and Revenue Cycle Director, the PAS Representative performs financial screening and admission functions necessary to assist patients to access services at Brattleboro Retreat and ensure funding is obtained for all services. The PAS Representative provides excellence in customer service to the Retreat patients and referral agencies, and represents the Retreat in our objectives to respect the patients, families, and communities we serve. Interact with Retreat departments such as Utilization Review, Referral & Evaluation Services, and Patient Financial Services to ensure correct and timely reimbursement. QUALIFICATIONS: Associate Degree or above in a related health care field is preferred. High School diploma or equivalent (GED) is required. Strong and relevant customer service backgrounds will also be considered. A minimum of three (3) years previous admission/registration experience in a large, complex psychiatric, acute care, or multi-physician group healthcare setting preferred. A minimum of two years experience working in a behavioral health environment preferred. A strong, out-going, empathic presentation with the ability to obtain sensitive information from patient's in crisis is an absolute must. ESSENTIAL DUTIES AND RESPONSIBILITIES: Varies Per Diem

Holyoke Medical Center is a proud 219-bed community hospital that has served the healthcare needs of the pioneer valley for over 125 years. We continue to grow and address the needs of our community through quality and patient centered care. Our Patient Registration team is seeking an experienced individual to oversee the day-to-day operations of the department and work with the department supervisor in the overall operation of Patient Registration Services. This individual will also perform clerical duties for the admitting office and emergency registration area, including but not limited to registering patients, obtaining demographic data, and verifying insurance information. REQUIREMENTS: High School Graduate; must have a minimum of one year medical office experience with public contact and interaction, or equivalent educational training We offer a competitive salary & benefits package, including: * low cost health insurance with no deductibles when using HMC services * dental and vision insurance * free disability and life insurance * 403(b) plan * Up to $8000 in degree/tuition reimbursement * In-House Pharmacy * Relaxation Room and Fitness Center * Other voluntary benefits, such as LegalShield, Pet Insurance * free onsite parking

Seeking energetic, upbeat, collaborative person to join our patient services team at Workfit Medical - a leading provider of occupational medical services in the area. Must have the ability to multi task, be focused on detail, and work in a high volume, varied role. The patient services representative handles front desk administrative tasks to complete accurate registrations for each visit, answers incoming calls, schedules patient visits and sends follow up paperwork to our clients. Must be willing to work weekends and evenings. Essential Duties and Responsibilities: Assist with check in/check out of patients Register patients in electronic medical record (EMR) and update as needed Schedule appointments Answer multiple incoming phone lines Scan documents in EMR Very insurance and collect payments Perform all tasks associated with discharge of patient including forwarding of paperwork to employers as needed. Skills: Excellent customer and computer skills Past EMR experience preferred. Strong communication skills. Abilities Ability to read and write, computer proficiency, high school graduate, medical office experience preferred. EEO Employer: WorkFit Medical, LLC is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran. Applicants who require reasonable accommodations: WorkFit Medical, LLC is committed to providing a work environment that is free from unlawful discrimination and harassment in any form. WorkFit Medical, LLC will endeavor to make a reasonable accommodation/modification to the known limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal state and local law. Applicants who require reasonable accommodation pursuant to ADA, during the application process, are encouraged to contact ************ to ask for assistance. Workfit Medical, 1971 Western Ave, Albany NY

Why Join Us? Be part of a practice at the forefront of cutting-edge cancer care and advanced treatments Access opportunities for professional growth and continuing education. Work alongside a collaborative and compassionate team of experts dedicated to making a difference. Enjoy the convenience of multiple locations throughout the Capital Region. Contribute to groundbreaking clinical trials that shape the future of oncology care. Discover your career potential with a practice dedicated to excellence and innovation. Job Description: Pay Range: $20 - $24 per hour *This position will assist with covering multiple NYOH sites* SCOPE: Under direct supervision, responsible for scheduling patient appointments and tests in an efficient and timely manner. May include outside scheduling and/or surgical scheduling responsibilities. Greets patients and their guests into the clinic in a prompt, courteous, and professional manner. Serves as a liaison between patients and medical staff. Supports and adheres to the New York Oncology Hematology Compliance Program, including the Code of Ethics and Business Standards. Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation. Adheres to confidentiality, state, federal, and HIPAA laws and patient records guidelines. Reference and uphold CORE values daily. ESSENTIAL DUTIES AND RESPONSIBILITIES: Verifies date of birth. Obtains all appropriate forms as required. Answers incoming calls and messages related to scheduling; address callers' needs and directs to appropriate department if needed. Obtains and communicates messages in an accurate and timely manner. Schedules new patients, patient referrals, and returning patients in computer system in accordance with physician and/or office guidelines. Receives incoming referrals, creates account, obtains, and enters insurance information. Requests initial records, works with provider on determining appropriate time for appointment, schedules consult, mails out new patient packet (varies by site). Initiates all prior authorization requests and completes documentation relating to referrals in patients' electronic medical records (EMR). Communicates to patients all appointment details being scheduled and potential prep work needed, inquires about test specifics from necessary parties and gathers patient information as needed. Adheres to scheduling template containing physician meetings, satellite schedule, rounding, and call coverage. Prepares correspondence, memos, forms, and other typing as requested by supervisor. Responsible for timely and effective processing of EMR orders, including timely completion of chart messages. Works the bump list and no-show reports in a timely manner. Monitors order queues as assigned to meet metrics designated by practice. Cancels/reschedules appointments according to physician schedule changes; notifies appropriate personnel. Complies with no show process and policy. Works closely with Front Office Supervisor & Nursing Supervisor to achieve optimal scheduling within the infusion room. Responsible for meeting appropriate metrics and a checklist provided by supervisor. Arranges for patients to have financial counseling as needed. Covers for other front office functions as requested. Required to float as needed and/or assist other sites remotely. Performs other duties as assigned. MINIMUM QUALIFICATIONS: High school diploma or equivalent required. Position is entry level and requires 0-3 years' experience preferably in a medical office setting. Knowledge of medical terminology and coding a plus. Must have excellent communication skills, written and verbal. Proficiency in Microsoft Office (Outlook, Word, Excel) required. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves contact with patients and public.

*Kickstart Your Career as a Customer Support Specialist!* *Location:* Bloomfield, CT *Type:* Full-Time Contract | *Experience Level:* Entry-Level *About the Role* Ready to launch your career in customer service? We're looking for an energetic, detail-oriented *Customer Support Specialist* to join our team. You'll be the first point of contact for customers and field teams, solving problems and creating positive experiences every day. *What You'll Do* * Respond to customer and field team requests quickly and professionally. * Use internal resources and collaborate with other departments to resolve issues. * Keep accurate records of interactions in the CRM system. *What We're Looking For* * *Experience:* 0-2 years in customer service or call center. * Comfortable handling *100-160 tickets/calls per day* in a fast-paced environment. * Typing speed of *65 WPM or higher*. * Skills in *customer service, call center support, data entry, Microsoft Office*. * Strong communication and problem-solving abilities. *Why You'll Love It* * Entry-level opportunity with room to grow. * Supportive team environment. * Competitive pay and benefits. *Apply today and start building your future!* *Job Type & Location*This is a Contract position based out of Bloomfield, CT. *Pay and Benefits*The pay range for this position is $17.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Bloomfield,CT. *Application Deadline*This position is anticipated to close on Jan 21, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The Registration Assistant/Degree Auditor reports to the Registrar and carries primary responsibility to maintain oversight of physical degree audits in accordance with curriculum approvals, graduation applications, researching and verifying student information, processing substitutions/waivers, preparing degree audit materials for review by department chairs and program coordinators, and the reviewing, analyzing and processing information leading to the official conferral of degrees. The Degree Auditor must possess strong technical, organizational, and communication skills while being able to both work independently and collaboratively with institutional stakeholders (Department Chairs, Program Coordinators, the Deans, etc.) to assure accuracy in the completion of a student's degree requirements. Actual salaries will vary depending on multiple factors, including but not limited to degrees attained, experience, and other considerations permitted by law. Comprehensive compensation details, including any additional benefits, will be communicated upon finalization of the employment offer. Responsibilities * Oversight of all associated degree audit components. * Create and maintain all degree audit block scribes in DegreeWorks in conjunction with approval of Curriculog proposals. * Support the Registrar with maintenance of all configurations and dashboard properties in DegreeWorks. * Serve as an Administrator approval step reviewer on all Curriculog proposals to ensure clarity and resolution of any issues prior to formal approval. * Collaborate with institutional stakeholders (Registrar, Academic Advising, Department Chairs, and/or Deans) as necessary to review information for clarity. * Process all substitutions/waivers. * Review all Course Substitution and Waiver Request Form submissions at the College regardless of the student's degree level or campus. * Create/edit/remove exceptions in DegreeWorks in accordance with established internal processes. * Communicate updates to the corresponding student, their academic advisor(s), and their Department Chair(s). * Manage initial and follow-up graduation application/audit review processes. * Administer the ********************** account including responding to inquiries, follow-up questions or concerns, and requests from a student to change their graduation application term, diploma name, diploma address, and/or Commencement participation status on their graduation application submission. * Prepare and regularly distribute communications to eligible students about the need to submit a graduation application based on their degree level, program, and credit total. * Maintain master list of graduation application submissions by term. * Conduct initial review of all graduation application submissions immediately after the add/drop deadline for the corresponding term as indicated on the academic calendar. * Conduct several additional reviews of the degree audit for each student who submitted a graduation application several times over the term. * Coordinate with the Assistant Registrar/Student Data Coordinator and other Registrar's Office staff to assure receipt of all required grades and paperwork (change of major/concentration/minors, waivers/substitutions, transfer credit, etc.) * Continually update the graduation application status and graduation status in Banner for each student as their degree audit is reviewed and/or components of their academic record change. * Provide updates to students, their advisor(s), and their Department Chair(s) regarding the status of the student's graduation application and degree audit with additional emphasis on individuals whose outstanding degree requirements are not in-progress on their degree audit. * Support the Registrar regarding Commencement eligibility status checks and updates of identified students. * Oversee communication related to and collection of Petition to March Early Form for otherwise ineligible students who wish to participate at Commencement. * Degree conferral processing. * Conduct a final review of the degree audit for each student who submitted a graduation application beginning on the end of term date as indicated on the academic calendar. * Update the graduation application status, graduation status, and student status in Banner for each student as their degree is conferred. * Update the graduation application term in Banner for each student that submitted a graduation application for the corresponding term that did not receive conferral. * Provide updates to their advisor(s), and their Department Chair(s) regarding the status of the student's conferral and/or graduation application term deferral. * Oversee diploma order process from all conferred degrees, including diploma re-orders. * Coordinate with Registrar's Office staff regarding the updated placement of student file folders once degrees have been conferred. * Assists in supervision of Catalog and Communications Coordinator regarding curriculum issues including problem resolution, forms maintenance, and processing of catalog and administrative system data. * Provides support to the Registrar's Office staff with regards to problem resolution, facilitating and ensuring effective working relationships between staff and interoffice relationships, developing documentation and trainings highlighting procedures and best practices, as well as general guidance as necessary. Qualifications * Associate's or vocational/ technical school degree in Business Management, Computer Science, Education, or Communications required * Bachelor's degree in Business Management, Computer Science, Education, or Communications preferred * Minimum of 1-3 years of work-related experience required Knowledge, Skills & Abilities Administrative Student Data systems, organized, detail oriented, able to communicate (written and verbal) with all levels of the organization, work independently, some training background is beneficial.

Department/Unit: Admitting Operations Work Shift: Day (United States of America) Salary Range: $40,495.10 - $52,643.64 The Patient Access Specialist in the The Birthplace is responsible for the capture of demographic and insurance information either by telephone or patient facing. Position is required to use eligibility application to invoke request to verify insurance eligibility, interpret response and capture appropriate health insurance information as it pertains to the service being rendered. The position requires ability to understand and apply contractual benefits to the service being rendered, with ability to have a financial discussion with patient regarding payment responsibility. Must be comfortable in the collection of financial responsibility from the patient based on eligibility response or estimate for services. 1, Contributes to the creation of a compassionate and caring environment for patients, families and colleagues through displays of kindness and active listening. Recognizes and appreciates that each employee's work is valuable and contributes to the success of the Mission. 2. Demonstrates excellence in daily work. Actively participates in performance and quality improvement activities and works toward enhancing customer/patient satisfaction. 3. Exhibits positive service excellence skills to patients, visitors and coworkers by greeting others in a friendly manner, keeping customers/patients/colleagues informed about progress, delays and changes. 4. Demonstrates effective teamwork by interacting in a positive manner with colleagues and creating a collaborative work environment. Initiates communication, conveys positive intent, offers to assist. 5. Contributes to a safe and secure environment for patients, visitors, colleagues by following established procedures and protocols, which address the needs of a diverse patient population and workforce. 6. Demonstrates stewardship by thoughtful and responsible use of resources including maintaining a clean and hospitable environment, starting work on time, displaying a consciousness regarding costs, supplies and department finances. 7. Demonstrates respect for individual differences of each person by acknowledging the essence of each person, appreciating and responding to unique, spiritual, personal and cultural backgrounds of patients, families and colleagues. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

________________________________________ Patient Access Specialist Employment Type: Per Diem Shift/Schedule: Days Department: Primary Care-Scotia Glenville Salary Range: $17.79#- $26.65 ________________________________________ About Saratoga Hospital At Saratoga Hospital, we#ve built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach#creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people. ________________________________________ About the Role We#re looking for a dedicated Patient Access Specialist to join our team and help us continue delivering the level of care our patients and families deserve. In this role, you#ll be a vital part of our administrative team, obtaining, verifying and recording all patient information through the registration process to ensure proper records for all services received.# You#ll provide support for the scheduling and ordering of miscellaneous exams when necessary and assume responsibility for maintaining confidential patient information and be responsible for patient reception, direction and correspondence. ________________________________________ What You#ll Do ##Greet Patients: Welcomes patients and accurately enters their information into the applicable system.# Verifies the patient#s identification.# Use proper identification and greeting when answering phone calls.# Triage calls and messages, and route to appropriate person/department as necessary. ##Register Patients: Collects all patient demographics in an accurate and efficient manner.# Obtains all signatures on appropriate paperwork.# Ensures a valid order is in the system.# Orders additional testing if needed in department (labs and/or imaging).# Assists management with quality assurance as needed. Admitting areas-complete inpatient admission process. ##Verify Insurance: Obtains insurance information and scans card(s) into system.# Demonstrates increased proficiency with insurance verification and verification tools and online resources.# Check Medical Necessity.# Diagnosis Coding and abstracting when needed by department. Able to complete authorization requests when needed/as appropriate. ##Collections: Collect#patient co-pays and enter#payments directly into the system.# Completes patient estimates when needed.# Completes cash reconciliation and deposits. ##Medical Records: Maintain confidential medical records.# Obtains records necessary for an office visit.# Process requests for medical information in accordance with established policies and procedures.# Respond to patient requests for medical records. ##Scheduling: Schedules medical office appointments and/or basic diagnostic testing when needed; physical, occupational or speech therapies; surgery or other imaging services. ________________________________________ What You Bring ##Previous customer service experience, preferably in#a healthcare or clinical setting ##High School diploma or GED equivalency ##Strong communication and teamwork skills ##Commitment to providing patient-first, high-quality service ##Comfort working in a fast-paced, collaborative environment ________________________________________ Why Saratoga Hospital ##A caring, community-focused culture rooted in teamwork and trust ##Supportive leadership that invests in your development and well-being ##Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs.#Click here to view our complete benefits guide. # Opportunities to grow within the Albany Med Health System ##Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions ________________________________________ Our Commitment We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you#re passionate about healthcare and community service#even if you don#t meet every qualification listed#we#d still love to hear from you. ________________________________________ How to Apply Click the #apply# button to submit your resume and complete our online application. Applications are reviewed on a rolling basis#apply today and discover what makes Saratoga Hospital a special place to grow your career. # ________________________________________ Patient Access Specialist Employment Type: Per Diem Shift/Schedule: Days Department: Primary Care-Scotia Glenville Salary Range: $17.79 - $26.65 ________________________________________ About Saratoga Hospital At Saratoga Hospital, we've built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach-creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people. ________________________________________ About the Role We're looking for a dedicated Patient Access Specialist to join our team and help us continue delivering the level of care our patients and families deserve. In this role, you'll be a vital part of our administrative team, obtaining, verifying and recording all patient information through the registration process to ensure proper records for all services received. You'll provide support for the scheduling and ordering of miscellaneous exams when necessary and assume responsibility for maintaining confidential patient information and be responsible for patient reception, direction and correspondence. ________________________________________ What You'll Do * Greet Patients: Welcomes patients and accurately enters their information into the applicable system. Verifies the patient's identification. Use proper identification and greeting when answering phone calls. Triage calls and messages, and route to appropriate person/department as necessary. * Register Patients: Collects all patient demographics in an accurate and efficient manner. Obtains all signatures on appropriate paperwork. Ensures a valid order is in the system. Orders additional testing if needed in department (labs and/or imaging). Assists management with quality assurance as needed. Admitting areas-complete inpatient admission process. * Verify Insurance: Obtains insurance information and scans card(s) into system. Demonstrates increased proficiency with insurance verification and verification tools and online resources. Check Medical Necessity. Diagnosis Coding and abstracting when needed by department. Able to complete authorization requests when needed/as appropriate. * Collections: Collect patient co-pays and enter payments directly into the system. Completes patient estimates when needed. Completes cash reconciliation and deposits. * Medical Records: Maintain confidential medical records. Obtains records necessary for an office visit. Process requests for medical information in accordance with established policies and procedures. Respond to patient requests for medical records. * Scheduling: Schedules medical office appointments and/or basic diagnostic testing when needed; physical, occupational or speech therapies; surgery or other imaging services. ________________________________________ What You Bring * Previous customer service experience, preferably in a healthcare or clinical setting * High School diploma or GED equivalency * Strong communication and teamwork skills * Commitment to providing patient-first, high-quality service * Comfort working in a fast-paced, collaborative environment ________________________________________ Why Saratoga Hospital * A caring, community-focused culture rooted in teamwork and trust * Supportive leadership that invests in your development and well-being * Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide. * Opportunities to grow within the Albany Med Health System * Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions ________________________________________ Our Commitment We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you're passionate about healthcare and community service-even if you don't meet every qualification listed-we'd still love to hear from you. ________________________________________ How to Apply Click the 'apply' button to submit your resume and complete our online application. Applications are reviewed on a rolling basis-apply today and discover what makes Saratoga Hospital a special place to grow your career.

Job Summary: Under the general guidance of the Patient Access Services Manager and Revenue Cycle Director, the PAS Representative performs financial screening and admission functions necessary to assist patients to access services at Brattleboro Retreat and ensure funding is obtained for all services. The PAS Representative provides excellence in customer service to the Retreat patients and referral agencies, and represents the Retreat in our objectives to respect the patients, families, and communities we serve. Interact with Retreat departments such as Utilization Review, Referral & Evaluation Services, and Patient Financial Services to ensure correct and timely reimbursement. QUALIFICATIONS: Associate Degree or above in a related health care field is preferred. High School diploma or equivalent (GED) is required. Strong and relevant customer service backgrounds will also be considered. A minimum of three (3) years previous admission/registration experience in a large, complex psychiatric, acute care, or multi-physician group healthcare setting preferred. A minimum of two years experience working in a behavioral health environment preferred. A strong, out-going, empathic presentation with the ability to obtain sensitive information from patient's in crisis is an absolute must. ESSENTIAL DUTIES AND RESPONSIBILITIES: Varies Per Diem

Holyoke Medical Center is a proud 219-bed community hospital that has served the healthcare needs of the pioneer valley for over 125 years. We continue to grow and address the needs of our community through quality and patient-centered care. Our Patient Registration team is seeking an experienced individual to perform clerical duties for the admitting office and emergency registration area, including but not limited to registering patients, obtaining demographic data, and verifying insurance information. REQUIREMENTS: High School Graduate; must have a minimum of one year medical office experience with public contact and interaction, or equivalent educational training We offer a competitive salary & benefits package, including: * low cost health insurance with no deductibles when using HMC services * dental and vision insurance * free disability and life insurance * 403(b) plan * Up to $8000 in degree/tuition reimbursement * In-House Pharmacy * Relaxation Room and Fitness Center * Other voluntary benefits, such as LegalShield, Pet Insurance * free onsite parking

Why Join Us? Be part of a practice at the forefront of cutting-edge cancer care and advanced treatments Access opportunities for professional growth and continuing education. Work alongside a collaborative and compassionate team of experts dedicated to making a difference. Enjoy the convenience of multiple locations throughout the Capital Region. Contribute to groundbreaking clinical trials that shape the future of oncology care. Discover your career potential with a practice dedicated to excellence and innovation. Job Description: Pay Range: $17 - $22 per hour SCOPE: Greets patients and their guests into the clinic in a prompt, courteous, and professional manner. Serves as a liaison between patients and medical staff. Supports and adheres to the Practice's Core Values, Compliance Program, to include the Code of Ethics and Business Standards. Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation. Adheres to confidentiality, state, federal, and HIPAA laws and patient records guidelines. Reference and uphold CORE values daily. ESSENTIAL DUTIES AND RESPONSIBILITIES: Obtain all appropriate forms as required. Verify/obtain demographic and insurance information. Obtains copy of patient's insurance cards and current driver's license for file. Updates demographic and insurance information as needed in the system. Confirm all new patient paperwork, address patients' needs that walk in with or without an appointment. Collects co-pays, deductible and other out of pocket amounts at time of visit. Issues receipts as necessary. Postage to outgoing mail, pick up mail from the mailbox, open, date, distribute, and address envelopes as needed. Identifies no shows and forwards for patient notification (per policy). Notifies necessary staff of any late or early arrivals. Prepares correspondence, memos, forms, and other typing as requested by supervisor. Prints schedules as needed. Verifies the end of day balance and cash out, fill out and date deposit slip. Responsible for an accurate account of the money in the cash box and locking its contents in the site safe. Responsible for batching out at the end of each shift and closing any monetary drawers at the end of each business day. Maintains lobby area on a neat and orderly manner. Follows policies and procedures to contribute to the efficiency of the front office. Responsible for meeting appropriate metrics and a checklist provided by your supervisor. Arranges for patients to have financial counseling as needed. Other duties as assigned. Covers for other front office functions as requested. Required to float as needed in addition to cross covering sites remotely. MINIMUM QUALIFICATIONS: High school diploma or equivalent required. Position is entry level and requires 0-3 years experience, preferably in a medical setting. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time, stooping and bending/stretching for files and supplies. Requires occasional lifting of files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves high levels of contact with patients and public.

Department/Unit: Patient Simulation Center Work Shift: Day (United States of America) Salary Range: $0.00 - $0.00 The standardized participant must be able to independently, consistently and accurately portray clinical situations. Roles may include patient, family member or health care worker. Portrayals may be specific emotions, behaviors, disease symptoms or physical exam findings. The standardized participant will interact with students in the health care field during simulated encounters designed to enable experiential learning and/or assessment of students' skills. The standardized participant may be asked to assess student behaviors using validated measurement tools and provide verbal as well as written feedback. In addition, the standardized participant will be involved in group training and/or mentorship of entry-level standardized participants. The standardized participant work will be varied. It is part-time, as needed. High school education is required and college preferred. The standardized participant must be able to independently, consistently and accurately portray clinical situations. Roles may include patient, family member or health care worker. Portrayals may be specific emotions, behaviors, disease symptoms or physical exam findings. The standardized participant will interact with students in the health care field during simulated encounters designed to enable experiential learning and/or assessment of students' skills. The standardized participant may be asked to assess student behaviors using validated measurement tools and provide verbal as well as written feedback. In addition, the standardized participant will be involved in group training and/or mentorship of entry-level standardized participants. The standardized participant work will be varied. It is part-time, as needed. High school education is required and college preferred. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Why Join Us? Be part of a practice at the forefront of cutting-edge cancer care and advanced treatments Access opportunities for professional growth and continuing education. Work alongside a collaborative and compassionate team of experts dedicated to making a difference. Enjoy the convenience of multiple locations throughout the Capital Region. Contribute to groundbreaking clinical trials that shape the future of oncology care. Discover your career potential with a practice dedicated to excellence and innovation. Job Description: Pay Range: $17 - $22 per hour SCOPE: Greets patients and their guests into the clinic in a prompt, courteous, and professional manner. Serves as a liaison between patients and medical staff. Supports and adheres to the Practice's Core Values, Compliance Program, to include the Code of Ethics and Business Standards. Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation. Adheres to confidentiality, state, federal, and HIPAA laws and patient records guidelines. Reference and uphold CORE values daily. ESSENTIAL DUTIES AND RESPONSIBILITIES: Answers all incoming calls in a prompt, courteous, and professional manner. Sends messages to the correct distro group. Provides a pleasant and helpful phone contact for callers. Takes and relays messages in an accurate and timely manner. Responds to emergency and urgent calls from patients in an efficient manner. Directs callers immediately to clinical staff as necessary. Responsible for answering all 3rd party service calls and messages. Perform functions include triaging calls, connecting/transferring calls, setting up conference calls, instructing users on telephone procedures, and reporting telephone/equipment malfunctions to the appropriate party. Responsible for rolling the phones on and off night service. Basic scheduling understanding. Responsible for meeting appropriate metrics and a checklist provided by your supervisor. Arranges for patients to have financial counseling as needed. Other duties as assigned. Covers for other front office functions as requested. Required to float as needed in addition to cross covering sites remotely. MINIMUM QUALIFICATIONS: High school diploma or equivalent required. Position is entry level and requires 0-3 years experience, preferably in a medical setting. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time, stooping and bending/stretching for files and supplies. Requires occasional lifting of files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves high levels of contact with patients and public.