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Patient access representative jobs in Reading, PA - 722 jobs

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  • Customer Service Representative

    Homestead Outdoor Products

    Patient access representative job in New Holland, PA

    New Holland, PA Bring your customer service skills to a team that values relationships and helps builders and contractors get the quality materials they need to build what matters. Connect and build trust with contractors, builders, and walk-in customers by listening to their needs and guiding them toward the best building supply solutions. Prepare accurate quotes for fencing, decking, and railing projects using standard pricing tools and product specs. Learn fencing, decking, and railing systems well enough to advise contractors on materials, options, and upgrades confidently Cultivate long-term relationships by providing reliable support and service that keeps customers returning. Collaborate with warehouse and purchasing teams to ensure every order is fulfilled on time and delivered correctly. Solve problems with care-address questions, concerns, and order discrepancies with professionalism and a focus on customer satisfaction. Add value by recommending complementary products and upgrades that enhance the customer's purchase experience. Thrive in a supportive, team-first culture where everyone works together to deliver top-notch service. Join a family-owned company guided by faith-based values of integrity, respect, and service. Homestead Outdoor Products, a family-owned supplier of premium building supplies, including fencing, decking, and railing materials, is committed to delivering exceptional customer service and high-quality products. For years, we have supported homeowners and contractors across the region with expert consultations, reliable materials, and a collaborative, faith-based work culture. We seek an enthusiastic and relationship-driven Customer Service Representative to join our dedicated team. In this role, you'll drive sales and ensure our customers have the best possible experience. If you're passionate about building relationships, achieving goals, and working with a team that values integrity, teamwork, and excellence, we'd love to hear from you! Our Ideal Customer Service Representative: Experienced: 1-3 years of customer service or related experience. Familiarity with building materials and construction is a plus, but we are willing to provide training. Must have a high school diploma. Computer Skills: Proficient in Microsoft Office; experience with CRM software is helpful but not required. Strong Communication Skills: Excels in verbal and written communication with a focus on clarity and professionalism. Organized & Detailed: Manages multiple tasks efficiently in a fast-paced environment while maintaining accuracy. Team Player: Thrives in a team-oriented workplace, working effectively across departments to support company goals. Problem-solver: Tackles challenges proactively, resourcefully resolving customer and operational issues. Physically Active: Comfortable lifting up to 50 lbs. and staying active throughout the workday. What We Offer Our Customer Service Representative: $20-24/hour, DOE Full-time hours, 45-50/week Paid Time Off Paid Holidays Retirement Plan On-the-job Training Company Apparel A family-owned, faith-based company that fosters a lighthearted, supportive work culture To Apply If you have experience in customer service, sales, or a related field and are passionate about supporting builders and contractors with high-quality building materials, please apply for our Customer Service Representative position. Submit your resume in Microsoft Word or PDF format through this job ad. By submitting this application, you agree to receive recurring informational text messages (e.g., appointment alerts), which may be automated, to the mobile number used at opt-in from Team Builder Recruiting, LLC. Msg frequency may vary. Msg & data rates may apply. Reply HELP for help and STOP to cancel. See Terms and Conditions & Privacy Policy.
    $20-24 hourly 2d ago
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  • Scheduler III

    PTR Global

    Patient access representative job in Allentown, PA

    Scheduler III Duration: Contract-1 year Full Time W2 Pay Range: $35.00-$37.00 Hourly Experience with P6 / Primavera scheduling software. The Scheduler III is responsible for the scheduling and resourcing of T-0 through T-4 schedules for both PL and contractor work. This role also involves scheduling all Metering and DER work, as well as communicating and coordinating with customers regarding plans and expectations for the completion of PES work. A strong working knowledge of the electrical distribution system and excellent communication and interpersonal skills are essential for success in this position. Responsibilities: Schedule and manage the T-0 through T-4 schedule for both PL and contractor work. Communicate with customers regarding plans and expectations for the completion of PES (non-large project) work. Obtain status updates on contractor jobs within T-4, manage schedules accordingly, and coordinate with field supervisors. Conduct weekly work plan meetings to communicate priorities to field supervisors and planning coordinators, ensuring understanding of the status of current and future weeks' work. Conduct weekly work plan meetings with contractors and planning coordinators to communicate priorities and ensure understanding of the status of current week. Qualifications: Experience with P6 / Primavera scheduling software. Good working knowledge of electrical distribution systems. Excellent communication and interpersonal skills. Ability to coordinate and manage schedules effectively. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ***************** At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $35.00 - $37.00 The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************
    $35-37 hourly 2d ago
  • Patient Service Representative

    Patient First 4.3company rating

    Patient access representative job in Collegeville, PA

    The responsibilities of this job include, but are not limited to, the following: Assisting patients using the kiosk prior to registration. Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated. Respectfully handling Physician and Nurse requests in a timely manner. Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness. Verifying all patient demographic, health, pharmacy, and insurance information. Thoroughly answering billing and insurance questions and providing itemized billing statements as requested. Referring billing questions to the appropriate parties as needed. Collecting money and issuing receipts for a patient's visit, diagnostic studies, and supplies as prompted by the electronic medical record system. Discharging the patient and processing incurred charges. Completing all cash management duties to include counting and accounting for money collected at the end of the shift. Receiving, sending, and distributing correspondence as directed. Filing and scanning medical documents and office forms as directed. Completing assigned checklists and Policy Manager tasks within the assigned shift. Answering all incoming calls and distributing messages in a timely manner. Assisting with other assignments as directed. Demonstrating an efficient understanding of the electronic medical record system. Receiving, moving, and stocking ordered supplies. Cleaning the front office work area and other maintenance assignments as directed. Verifying daily reports are run at the end of the day. Attending staff meetings as directed. Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations). Operating, using, and maintaining medical and office equipment as trained. Participating in maintenance assignments when necessary and as directed. Providing positive, warm, and friendly service in all interactions. Completing other duties as directed Minimum education and professional requirements include, but are not limited to, the following: Must be 18 years of age or older. Basic typing skills. Minimum one year of clerical experience preferred. High school graduate or equivalent. Ability to sit, stand, and walk for up to 7 hours at a time. Ability to lift up to 25 pounds. Excellent visual, verbal, written, and typed communication skills. Ability to prioritize and multitask. Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.
    $29k-32k yearly est. Auto-Apply 8d ago
  • Surgical Scheduler - Surgical Services

    Penn State Health 4.7company rating

    Patient access representative job in Lancaster, PA

    **Penn State Health** - **Lancaster Medical Center** **Work Type:** Part Time **FTE:** 0.50 **Shift:** Varied **Evening Shift Differential:** $ 2.00/hour **Night Shift Differential:** $ 2.50/hour **Hours:** Monday - Friday, late afternoon to evening **Recruiter Contact:** Amanda A. Frankhouser at ************************************* (MAILTO://*************************************) **SUMMARY OF POSITION:** Responsible for the scheduling of patient visits (including new, follow-up, cancellations, and rescheduling requests), pre-operative and/or diagnostic tests, and procedures (including operative and invasive procedures for assigned area of responsibility. **MINIMUM QUALIFICATIONS** : + High School Diploma or equivalent. + Minimum one (1) year experience required. **PREFERED QUALIFICATIONS** : + Knowledge of scheduling and/or billing systems preferred. + Knowledge of insurance carriers preferred. **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH LANCASTER MEDICAL CENTER?** Penn State Health Lancaster Medical Center is a 341,000-square-foot 129-bed acute care hospital that will give residents of Lancaster and York counties enhanced access to Penn State Health's expertise and specialty services! Through our core values of Respect, Integrity, Teamwork, and Excellence, our team is committed to compassionate care for our diverse patient population, our community, and each other. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Position** Surgical Scheduler - Surgical Services **Location** US:PA:Lancaster | Clerical and Administrative | Part Time **Req ID** 82584
    $40k-69k yearly est. Easy Apply 60d+ ago
  • Patient Services Representative Urgent Care - Wyomissing

    Tower Health

    Patient access representative job in Wyomissing, PA

    * The Patient Services Representative is responsible for patient registration, scheduling, customer service and clerical support. * Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. * Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians is carried out in a friendly, courteous, helpful and considerate manner. * The Patient Services Representative is also expected to complete other responsibilities in an accurate and timely manner as needed or assigned. #READ Qualifications Education Requirements * High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education Required Skills * Computer Skills to include use and navigation * Customer Service Skills * Detail Oriented * Excellent Communication Skills * Excellent Interpersonal Skills * General Clerical Skills * Microsoft Excel * Microsoft Outlook * Microsoft PowerPoint * Microsoft Word * Multi Line Telephone Operational Skills * Organizational Skills Overview Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area. Discover why our hospital is a great place to work-take a virtual tour of our facility here: Reading Hospital Virtual Tour
    $29k-36k yearly est. Auto-Apply 3d ago
  • Traveling Patient Services Representative

    Chord Specialty Dental Partners

    Patient access representative job in Reading, PA

    Pay: $17.00 - $19.01/ hour Petras Orthodontics is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients. As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient experience from check-in to check-out. We are searching for a passionate and customer-oriented individual who thrives in a fast-paced environment and loves creating smiles. Schedule: Monday - Thursday, 7:45 AM - 5:15 PM Location: Pottsville & Reading, PA. Traveling between the following addresses: 2951 Saint Lawrence Avenue Reading, PA 19606 & 100 E. Union St Pottsville, PA 17901? Responsibilities Provide welcoming, prompt, and respectful customer service patients and families upon arrival and dismissal. Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized Filing and scanning medical documents and office forms as directed Verifying all patient demographic, health, pharmacy, and insurance information Schedule and confirm patient appointments Cleaning the front office work area and other maintenance assignments as directed Motivated and willing to learn on the job Experience working in the front desk area of a medical/dental practice preferred Strong customer service skills; ability to communicate well Demonstrated desire to work with children in a pediatric setting Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines Qualifications Motivated and willing to learn on the job Front desk experience in a fast-paced environment Experience working in the front desk area of a medical/dental practice preferred Strong customer service skills; ability to communicate well Demonstrated desire to work with children in a pediatric setting Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines What We Offer We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here's what we provide: Medical and Vision Insurance: You're eligible starting the first month after you join. Dental Coverage: Enjoy this benefit with $0 premium. 401(k) Plan with Company Match: We help you plan for your future with our matching program. Generous Paid Time Off and Holidays: Take the time you need to relax and recharge. Employee Referral Program: Earn rewards for bringing talented individuals to our team. Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program. Pet Insurance: We understand the importance of furry family members too. Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role. Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options. Who We Are Petras Orthodontics Dr. James Petras and his team are committed to providing superior orthodontic care. Dr. Petras is passionate about creating beautiful, confident smiles. Petras Orthodontics serves the Reading, Pennsylvania area and surrounding communities with quality orthodontic care including braces and Invisalign for patients of all ages. #IND
    $17-19 hourly Auto-Apply 12d ago
  • Registration Specialist - Emergency Department

    Schuylkill 3.2company rating

    Patient access representative job in Macungie, PA

    Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network. Summary Coordinates all aspects of patient registration, insurance verification, and scheduling of patients accurately. Conducts patient interviews by phone and in-person for the purpose of establishing an account by gathering demographic, insurance, and clinical information to ensure appropriate patient scheduling and optimal financial clearance. Works in an emergency department which encompasses varying levels of patient care. Educates patients regarding financial responsibilities and collects out of pocket fees. Job Duties Interviews patients using open-ended questions to obtain pertinent demographic, insurance (referral/authorization), and other information. Engages patients throughout the registration process to create a welcoming and positive patient experience whether in person or via phone. Ensures referring providers' orders are complete and match the appointment scheduled. Obtains a new order prior to test/treatment if order is incomplete or inaccurate. Scans insurance cards, scripts, patient identification, and all pertinent documentation including regulatory forms accurately. Secures signatures to ensure timely reimbursement, which includes consents signed specific to service(s) being rendered. Determines and collects patient financial liability and creates estimates, if applicable. Refers patients to financial resources as needed for assistance with financial counseling. Reviews daily schedule and identifies potential scheduling conflicts affecting department flow and confers with colleagues and providers for a resolution. Maintains compliance with registration accuracy. Minimum Qualifications High School Diploma/GED 1 year Customer service or 1 year Healthcare environment such as a hospital and/or physician office Computer and typing proficiency. Must be able to interact with a diverse customer base, including those seeking emergency services or treatment due to an accident or illness. Must successfully pass the required training in two attempts or less. Must adapt to change in volumes and demands positively and professionally effectively managing time and prioritizing tasks. Remains calm and resilient in a noisy, high-stress environment. Must react quickly in critical situations utilizing critical thinking skills. Preferred Qualifications Associate's Degree Health care or related field 2 years registration/insurance verification in a health care setting Knowledge of medical terminology. Bi-lingual - Spanish/English. Physical Demands Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR. Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require. Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities. **************************** Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes. Work Shift: Night Shift Address: 3369 Route 100 Primary Location: Lehigh Valley Hospital-Macungie Position Type: Onsite Union: Not Applicable Work Schedule: 2245-0715; every other weekend, every other holiday Department: 1004-09841 Registration - Macungie
    $37k-44k yearly est. Auto-Apply 60d+ ago
  • Patient Care Coordinator

    All American Home Care

    Patient access representative job in Reading, PA

    ←Back to all jobs at All American Home Care LLC Patient Care Coordinator All American Home Care LLC is an EEO Employer - M/F/Disability/Protected Veteran Status · Providing coordinated care to patients by developing, monitoring, and evaluating their home health care plans. · Ensure a high level of care for the patient given by the home health aides. · Scheduling agency home health care aides accordingly and ensuring agency aides work their scheduled shift. · Managing last minute calls outs, finding appropriate coverage. · Developing an on-call pool of agency aides with various shifts in coordination with Human Resources · Communicate with referral sources and Case Managers to provide an excellent customer service experience · Listening to needs of clients and matching them to the appropriate caregiver(s) · Manage Caseload of 100+ patients · Review the care plan with patients and caregiver · Resolve caregiver and client grievances and complaints · Address over utilization of hours · Reporting personnel performance issues · Ensure caseload retention · Contribute to team efforts by accomplishing related results as needed Minimum Qualifications: High school graduate 2+ Years experience in a Home Care or Service Coordination role. Demonstrated capability maintaining strict confidentiality Proven ability to generate leads and monitor referrals Strong typing and computer skills Comfortable with closing/asking for business Well organized, accurate, and attentive to detail Excellent communication, public relations and follow up skills Experience with HHA Exchange and EVV Bilingual English/Spanish preferred. Our mission at All American Home Care is to provide quality care to people at all stages of life that need assistance and prefer the comfort and familiarity that their own home offers. Our compassionate, experienced caregivers help our patients enjoy a higher quality of life and cultivate a sense of confidence and satisfaction that transcends the ordinary client/caregiver relationship. Much like our staff, we consider our valued patients as part of our family-the ever-expanding All American Home Care family. Job Type: Full-time Salary: $18.00 - $23.00 per hour Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Supplemental pay types: Bonus pay COVID-19 considerations: Education: High school or equivalent (Preferred) Experience: HHA EXCHANGE: 1 year (Preferred) EVV: 1 year (Preferred) Language: Spanish (Preferred) Please visit our careers page to see more job opportunities.
    $18-23 hourly 60d+ ago
  • Patient Service Representative

    Zoll Lifevest

    Patient access representative job in Reading, PA

    Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR GF80zA5QdT
    $29k-36k yearly est. 7d ago
  • Patient Services Representative

    Good Shepherd Rehab 4.6company rating

    Patient access representative job in Kutztown, PA

    * Enhances clinicians' effectiveness by providing information management support, which includes answering and triaging phone calls, scheduling patients visits, verifying and securing both initial and ongoing insurance coverage for therapy services, and providing patients with relevant information concerning their insurance coverage. * ESSENTIAL FUNCTIONS * Office Skills * Demonstrates excellent interpersonal communication skills that translate across the phone, e-mail and in person. * Effectively and efficiently schedules patients' initial and follow up visits as needed. * Greets patients & visitors; Registers patients. * Assists with answering & triaging referral telephone calls; demonstrates the ability to understand and differentiate between the different types of therapy. * Utilizes patient EMR system * Collects and verifies insurance information for new and existing patients who have a change in insurance during course of care. * Attains correct insurance benefit information from insurers. * Communicates benefits, and potential financial responsibility to patients. * Collects patient copays at time of service and consolidates payments on a weekly/daily basis based on location. * Follows up with patients who have out-of-pocket costs. * Communicates with and resolves patient questions regarding insurance and benefits. * Obtains authorization for necessary services from insurers for patient * Performs accurate and timely maintenance of authorization functions, referrals and visit limit tracking in Cerner. * Prevents disruption of service by securing necessary authorizations prior to the end date after consulting with therapist. * Answers patient calls regarding authorization questions. * Researches denials due to authorization or referral issues to determine cause and resolution; resubmits claims after gathering necessary information. * Assists in obtaining patient satisfaction surveys * Performs other duties as requested * Documentation * Accurately utilizes patient EMR system * Accurately copies record when requested * Accurately tracks the need for insurance reauthorizations for patients * Team Effort * Identifies work unit issues & implements solutions * Orients new staff * Demonstrates flexibility to help others (provide coverage, adjust work schedule to meet needs) * Shares knowledge with others * Embraces change and promotes a positive work environment * Demonstrates management skills by prioritizing, organizing and completing job responsibilities. * PROTECTS CUSTOMER AND ORGANIZATION INFROMATION * By keeping information confidential, following Good Shepherd's policy and procedures for release of information, maintaining secure medical records and maintaining security for the contents of the business office. * QUALIFICATIONS: * To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Education * High School Diploma required * Associate's Degree preferred * Work Experience * 1-2 years of experience in an administrative position with computer skills required * Prior health insurance experience preferred * Licenses / Certifications * N/A
    $31k-35k yearly est. 40d ago
  • Patient Care Coordinator

    AEG Vision 4.6company rating

    Patient access representative job in Exton, PA

    Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
    $45k-59k yearly est. 17d ago
  • Registration Clerk, Emergency Department

    Penn Highlands Brookville

    Patient access representative job in Gap, PA

    AS A REGISTRATION CLERK, EMERGENCY DEPARTMENT, you'll be relied upon to often be the first point of contact for patients, their significant others and family members as they enter through our facility. You'll be relied upon to perform clerical and receptionist duties while ensuring confidentiality and accuracy of information. SHIFTS: Rotating 7am to 7pm, 7pm to 7am, Every other Weekend & Every Other Holiday QUALIFICATIONS: * Have a High School diploma or equivalent * Have current CPR certification or must be obtained within 6 months of hire * Have Medical Terminology training * Have prior Emergency Room Unit Secretary experience (preferred) * Have good communication skills * Have medical systems computer experience (preferred) * Be a team player WHAT WE OFFER: * Competitive Compensation based on experience * Shift Pay Differentials * Professional Development * Supportive and Experienced Peers BENEFITS: * Medical offered the first month after start date * 403(b) retirement plan * 25% discount on all services at Penn Highlands Healthcare facilities * PH Brookville cafeteria discount * Employee Assistance Program (EAP) * Wellness Program
    $29k-40k yearly est. Auto-Apply 60d+ ago
  • Patient Access Specialist I - Part Time (Friday - Sunday) (61326)

    Union Community Care 3.8company rating

    Patient access representative job in Lebanon, PA

    Our Mission, Vision, & Model of Care At Union Community Care, our purpose is at the forefront of all that we do: we stand for whole health to help you live your fullest life. We envision vibrant and healthy communities supported by inclusive healthcare that embraces each member's unique culture, needs, and values, and emboldens them to make healthful choices that fuel their well-being and the well-being of others. We believe in whole health. This means we address and heal disease but equally important, we work at the causes of the causes, the social ills that must be addressed to achieve true equity. We listen, learn, and embrace the complex lives and unique strengths of our patients, and we work hard to break down all barriers to care. This means we look through a grassroots lens. We connect with our communities because we are our communities. Each of us is a neighbor, a friend, a family member, and together, we are a trusted community health center.
    $30k-35k yearly est. 5d ago
  • Patient Access Coordinator 1

    U. S. Digestive Health

    Patient access representative job in Downingtown, PA

    Description: Summary/Objective The Patient Access Coordinator I is responsible for providing front desk support by greeting patients, managing check-in/check-out procedures, and entering information into the EMR. The Patient Access Coordinator I also handles payments, acts as a patient advocate and company representative while consistently demonstrating flexibility, cooperation, and support for the office staff. Essential Functions Greeting patients at Check In and Check Out, enters demographic information and scan information into EMR Obtains patient copays and other payments to post as needed Maintaining efficiently and accurately the multi-communications made in the office Assumes the role of patient advocate and company representative Making every effort to remain a flexible, cooperative, and supportive member of the office staff Competencies Medical Terminology EMR experience Strong organizational and communication skills Customer service oriented Supervisory Responsibility None Work Environment This job operates in a professional medical office environment, utilizing standard office equipment. Physical Demands The physical demands include frequent mobility and/or sitting required for extended periods of time. Some bending, lifting, and stooping required. Full range of body motion, including manual and finger dexterity and eye-hand coordination. Normal color perception and corrected visual activity. Manual dexterity to operate keyboard, calculator, and photocopier. Involvement with coworkers, management, physicians, staff, hospital personnel, and patients. Occasional high stress work may require dealing with angry, demanding patients and/or personnel. Position Type/Expected Hours of Work This is a full-time position, with an 8-hour shift Monday through Friday. No weekends are required. Travel None Work Authorization/Security Clearance Must be authorized to work in the US for any employer AAP/EEO Statement US Digestive Health is an Equal Opportunity Employer. USDH does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities vary dependent on job location. Requirements: High School Diploma or GED Equivalent Minimum of 2-3 years of experience in a medical or office setting. Experience with EMR systems is preferred.
    $29k-38k yearly est. 16d ago
  • Patient Care Coordinator

    Carering Health

    Patient access representative job in Reading, PA

    We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives. What We Offer*: We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees: Make a difference every day in the lives of those who need our help the most Competitive pay Paid on a weekly basis Medical/dental/vision/life insurance Paid holidays/PTO/401(k) match Career growth opportunities Great and collaborative work environment Work‐life balance Responsibilities Screen new patients and caregivers On‐board new patients, including providing assistance with any documentation/clearance requirements On‐board new caregivers, including orientation/training Staff patient cases with caregivers and ensure patient cases are started promptly Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery Assist with on‐site visits, as needed Qualifications Bilingual preferred Passion and dedication to help those in need Strong work ethic Strong communication skills No homecare experience necessary - we will provide you with all the training you need! High school diploma/GED (associate's degree or bachelor's degree preferred)
    $18k-38k yearly est. Auto-Apply 60d+ ago
  • Patient Care Coordinator

    Patriot Home Care 4.1company rating

    Patient access representative job in Reading, PA

    We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives. What We Offer*: We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees: Make a difference every day in the lives of those who need our help the most Competitive pay Paid on a weekly basis Medical/dental/vision/life insurance Paid holidays/PTO/401(k) match Career growth opportunities Great and collaborative work environment Work‐life balance Responsibilities Screen new patients and caregivers On‐board new patients, including providing assistance with any documentation/clearance requirements On‐board new caregivers, including orientation/training Staff patient cases with caregivers and ensure patient cases are started promptly Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery Assist with on‐site visits, as needed Qualifications Bilingual preferred Passion and dedication to help those in need Strong work ethic Strong communication skills No homecare experience necessary - we will provide you with all the training you need! High school diploma/GED (associate's degree or bachelor's degree preferred)
    $22k-35k yearly est. Auto-Apply 60d+ ago
  • Title & Insurance Clerk

    Peopleshare 3.9company rating

    Patient access representative job in Wayne, PA

    Our client has an IMMEDIATE need for a Title & Insurance Clerk for their Wayne, PA office. This company is a growing financial services provider in the manufactured housing lending industry.Job Details: Title & Insurance ClerkSchedule: Monday- Friday 9AM-6PM onsite Pay Rate: $19-$21/hr Location: Wayne, PAJob Description:• Secure manufactured home titles through state agencies or VINtek • Ensure company liens are properly recorded • Resolve title issues by communicating with state agencies • Monitor hazard and flood insurance coverage on active loans • Send insurance renewal and cancellation notices • Process returned mail and update customer information • Record insurance premium payments received via mail • Prepare forceplaced insurance quotes for borrowers with lapsed coverage • Perform additional administrative tasks as needed Job Requirements:• At least 2 years of office experience • Strong attention to detail and accuracy • Excellent communication and customer service skills • Proficient in Microsoft Word and Excel • Ability to multitask in a fastpaced environment • Ability to maintain confidentiality • Valid Driver's License • Preferred: Experience with DMV/title work PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics. PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. IND1
    $19-21 hourly 4d ago
  • ASC Patient Service Representative II

    Centers for Advanced Urology

    Patient access representative job in Wayne, PA

    Job DescriptionDescription: The ASC Patient Service Representative II ensures the patients receive the highest level of customer service and care. The ASC Patient Service Representative II is knowledgeable in the areas of non-clinical support and acts as a resource to patient services staff, providing guidance on more complex issues and concerns. The ASC Patient Service Representative II coordinates clerical tasks including answering the phones, greeting patients/visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The ASC Patient Service Representative II may process referrals and charge entries. They ensure that all procedures are closely followed to create a seamless patient experience between clerical and clinical staff. Requirements: ESSENTIAL JOB FUNCTION/COMPETENCIES Responsibilities include but are not limited to: Acts as a resource to patient services staff, providing guidance on more complex issues/concerns. Actively participates in problem solving and identifying improvement opportunities. Welcomes and greets all patients and visitors, in person or over the phone. Registers new patient and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards). Collects outstanding patient balances. Obtains referrals and authorizations when required. Scans incoming faxes, consents, reports, and all other patient information into patient chart. Generates batch transmittal reports for each day. Facilitates the patient flow by notifying the provider or other medical staff of the patients' arrival, being aware of delays, and communicating with patients and clinical staff. Schedules follow up services and office visits for patients. May also schedule surgery, diagnostic and imaging as needed ensuring proper authorizations are obtained. Responds to inquiries by patients, prospective patients, and visitors in a courteous manner. Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment. Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended. Ensures proper hand off of responsibilities once their task is completed. Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts. Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions. Consistently demonstrates good use of time and resources. Ensuring that all medical records are accurate and complete. Supports billing by completing charge entry to ensure billing is achieved within 48 hours and all appropriate procedures are documented and billed for. Performs other position related duties as assigned. Employees shall adhere to high standards of ethical conduct and will comply with and assist in complying with all applicable laws and regulations. This will include and not be limited to following the Solaris Health Code of Conduct and all Solaris Health and Affiliated Practice policies and procedures; maintaining the confidentiality of patients' protected health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA); immediately reporting any suspected concerns and/or violations to a supervisor and/or the Compliance Department; and the timely completion the Annual Compliance Training. CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS N/A KNOWLEDGE | SKILLS | ABILITIES Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs. Ability to answer multiple incoming telephone calls. Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations. Customer-oriented with ability to remain calm in difficult situations. Ability to work independently and manage multiple deadlines. Ability to comprehend established office routines and policies. Ability to keep financial records and perform mathematical tasks. Knowledge of Medical Terminology. Excellent verbal and written communication skills. Proficient interpersonal relations skills. Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.). Ability to navigate online health insurance portals to verify benefits. Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse. Complies with HR confidentiality standards. EDUCATION REQUIREMENTS High School Diploma or equivalent required. Some college work preferred. EXPERIENCE REQUIREMENTS Minimum of 2-3 years' customer service experience required. Experience in a medical office; specifically urology, preferred. Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred. REQUIRED TRAVEL N/A PHYSICAL DEMANDS Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33% Floor to Chest, 26-50 lbs. Seldom: up to 2% Floor to Waist, 1-25 lbs. Occasional: from 2% to 33% Floor to Waist, 26-50 lbs. Seldom: up to 2%
    $29k-36k yearly est. 7d ago
  • Patient Services Representative, Authorizations

    AOTI, Inc.

    Patient access representative job in Exton, PA

    AOTI is the global leader in multimodality topical wound oxygen therapy. Our patented non-invasive Topical Wound Oxygen (TWO2) therapy is the only device that has demonstrated in Randomized Controlled Trial (RCT) and Real-World Evidence (RWE) studies to heal Diabetic Foot Ulcers (DFUs), resulting in an unprecedented 88 percent reduction in hospitalizations and 71 percent reduction in amputations over 12 months - because of this and more, AOTI is growing fast! The Patient Services Representative, Authorizations is responsible for obtaining prior authorizations for all procedural orders by successfully completing the authorization process with all payers. General Accountabilities * Ensure all insurance, demographic, and eligibility information is obtained and entered into the system(s) in an accurate manner. * Perform insurance verification process. * Obtain initial and subsequent pre-authorization for services. * Ensure appropriate signatures are obtained on all necessary forms. * Regular authorizations follow-up to obtain insurance determinations in a timely manner. * Processing prior authorizations and authorization appeals as necessary. * Provide customer service support and build relationships with wound care consultants and other teammates. * Dispatch set-ups, pick-ups, and other tasks to field teammates. * Reviewing claims for accuracy before submission. * Schedule oxygen concentrator and controller set up and delivery as well as product shipments. * Medical coding and billing for all third party and direct claims. * Maintain accurate data and reference data in GoCanvas, third-party billing, and in-house ERP systems. * Help train new hires on process and procedures within the department. * Maintain training tools and develop new training tools as needed. * Cross-trained in collections to follow up on unpaid claims. * Demonstrate an understanding of patient confidentiality to protect the patient and corporation. * Responds in a timely manner to all inquiries from customers, sales reps, and co-workers. * Assists and communicates with all departments to help increase efficiency and accuracy. * Performs all other duties assigned Job Qualifications * High School diploma or equivalent required, Bachelors in related field preferred. * Position requires at least 3 years of medical office/provider/billing/collections work experience with insurance procedures. * Must have excellent communication skills, written and verbal. Proficiency with computer, internet and Microsoft Office (Outlook, Word, and Excel). * Problem Solving - Identifies and resolves problems time efficiently; Gathers and analyzes information; Develops solutions; Uses reason. Physical Demands * Occasionally required to sit. * Occasionally required to walk. * Occasionally required to use hands to finger, handle, or feel. * Occasionally required to reach with hands and arms. * Occasionally required to talk or hear. * Occasionally required to bend, lift or climb. * Occasionally required to lift light weights (less than 25 pounds). * Occasionally required to lift moderate weights (25-50 pounds). * Finger dexterity required. * Hand coordination required. Work Environment * Possible risk of electrical shock. * The noise level in the work environment usually is speaking level.
    $29k-36k yearly est. 55d ago
  • Patient Service Representative

    Neurosurgical Care

    Patient access representative job in Collegeville, PA

    Job DescriptionBenefits: 401(k) Bonus based on performance Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance Benefits/Perks Flexible Scheduling Competitive Compensation Careers Advancement Job Summary We are seeking a Patient Care Representative to join our team. No healthcare experience required. Applicant must be a growth minded and outgoing person who possesses strong collaboration skills. The primary responsibility of the PSR is to ensure 100% customer satisfaction through a welcoming and attentive atmosphere, efficient operations, and strong communication with the providers in the clinic (physical therapists and physician). Responsibilities Greet patients at check-in and ensure they are scheduled for future appointments, account balance is up to date and all insurance requirements are current. Answer phone calls from patients, and referral sources throughout the day. Complete new patient registration Complete Insurance/benefits verification, and present accurate PT benefits to the patient at Initial Evaluation. Run reports daily to ensure clinic is compliant with payer requirements including: prescriptions, Medicare plans of care and progress reports, authorizations, referrals, visit restrictions, medical necessity reviews, etc. Complete all Medical Records requests. Order all monthly clinic office supplies and marketing materials Qualifications Previous experience as a Care Coordinator or in a similar position is preferred Strong problem-solving and organizational skills Ability to manage multiple projects or tasks and prioritize appropriately Ability to work in fast-paced situations and make sound decisions quickly Excellent interpersonal skills and high level of compassion Strong verbal and written communication skills
    $29k-36k yearly est. 2d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Reading, PA?

The average patient access representative in Reading, PA earns between $26,000 and $42,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Reading, PA

$33,000

What are the biggest employers of Patient Access Representatives in Reading, PA?

The biggest employers of Patient Access Representatives in Reading, PA are:
  1. Ensemble Health Partners
  2. Planned Parenthood
  3. St. Luke's Health System
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