Patient access representative jobs in Rocky Mount, NC

4900 Leigh Drive, Raleigh, NC 27616 Experienced Auto Body Collision Repair Tech, A LevelRequired: Auto Body Collision Repair Tech, A Level, With at Least 3 Years of Experience$2,000 Signing Bonus! Excellent Income and Benefits! Are you an EXPERIENCED 'A Level' Auto Body Collision Repair Tech with at least three years of experience? Do you want a rewarding career with a GREAT employer that appreciates their employees and invests in their success? Carolinas Collision Centers at Capital Ford Lincoln in Rocky Mount, NC is seeking EXPERIENCED Automotive Body Repair Techs to repair and restore collision related auto body damage to pre-loss condition. 'A level' Auto Body Tech experience with 3 years of experience is required. Apply now and drive your career forward with this great opportunity! Carolinas Collision Centersis one of the largest I-CAR Gold Class Certified Collision Repair providers meeting the highest standards for quality, courtesy, and professionalism. We successfully operate 24 locations throughout North and South Carolina and Virginia. Responsibilities - Experienced Auto Body Collision Repair Tech, A Level: Repair and restore auto body collision related damage to pre-loss condition Conduct thorough inspections of vehicle bodies to assess damage and provide accurate repair estimates. Utilize your knowledge and expertise in automotive body collision repair techniques to repair and replace damaged body parts such as panels, fenders, doors, bumpers and frames. This involves using various hand and power tools to remove, reshape, and install parts, as well as performing welding and metalworking tasks. Perform structural repairs and frame straightening using frame machines and measuring systems. Ensure repairs meet industry safety and quality standards by following established procedures and guidelines. Maintain a clean and organized work area and adhere to safety protocols Stay up to date with industry advancements and techniques through ongoing learning Requirements - Experienced Auto Body Collision Repair Tech, A Level: Required: Auto Body Collision Repair Technician, 'A' Level, with at least3 years of experience Solid knowledge of automotive repair techniques and tools, including expertise in using body shop equipment such as welders and frame straightening tools. Experience using various hand and power tools to remove, reshape, and install auto body parts, as well as performing welding and metalworking tasks. Ability to accurately assess vehicle body damage and develop effective repair plans to achieve optimal results. Ability to stand, bend, kneel, and lift up to 50 pounds regularly. Strong attention to detail and commitment to delivering high-quality workmanship Excellent problem-solving skills and able to work independently, demonstrating resourcefulness and adaptability in overcoming challenges. Effective communication and teamwork abilities, fostering positive working relationships and collaboration within the team Valid driver's license and good driving record We offer Excellent Compensation and Benefits including: $2,000 Signing Bonus based on experience! Top pay! I-CAR classes paid for by the company! Weekends off Medical, dental and vision insurance Company paid life insurance Short and long-term disability insurance 401k plan with employer contribution Paid time off Employee discounts Career advancement opportunities Car-O-Liner frame machine Car-O-Tronic measuring system Fair work distribution FSA and more! Carolinas Collision Centers is an Equal Opportunity Employer and a drug-free workplace. A background check and drug screen will be conducted before employment. RequiredPreferredJob Industries Customer Service

1115 North Brightleaf Boulevard, Smithfield, NC 27577 Auto Body Shop / Collision Repair Technician$25 - $28 per Hour Flat Rate Depending on Experience + Great Benefits! $1,500 Sign-on BonusDo you have any Collision Repair Experience and would like to continue your Career with a Great Company? If so, please apply online today! Walk-in Applicants are Welcome! At our Carolina Collision Center in Smithfield owned by Deacon Jones Auto Group, business is booming and we need to hire experienced Body Shop Repair Techniciansto keep up with customer demand.We have lots of work which translates into a lucrative income! If you take pride in restoring vehicles to their pre-collision condition, apply now. We value our employees and invest in their success. Apply online today! The Deacon Jones Family has been proudly serving North Carolina for over 40 years. Our motto is: 'We Treat You How We Would Like to be Treated'. We offer: $25 - $28 per hour flat rate depending on experience $1,500 sign-on bonus Medical, Dental and Vision Insurance Employee purchase program Paid Vacation / Sick time Opportunity for advancement Responsibilities - Body Shop Repair Technician: Review and assess vehicle damage, determine repair of parts and new parts needed. Repair body and frame damage on all makes of vehicles Work with your team in scheduling and completing repairs in a timely and cost-efficient manner. Qualifications/Requirements - Body Shop Repair Technician: I-CAR and or ASE Certification is a plus but not required Working knowledge of shop equipment Attention to detail and top problem-solving skills Team oriented, flexible, and focused on maintaining a high level of customer service Valid driver's license Please upload your resume and complete the online assessment Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drugscreening. We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status. RequiredPreferredJob Industries Customer Service

Job Title : Patient Care Representative Department : Patient Services Reports To : Patient Services Manager FLSA Status : Non-exempt (hourly) Work Schedule: Monday-Friday, 8:00 A.M. - 5:00 P.M. Summary: The Patient Care Representative is a vital role within Orthopaedics East & Sports Medicine Center. The Patient Care Representative will be responsible for coordinating patient surgeries, (while supporting the teams that schedule MRIs, injections, and physical therapy appointments), managing messages and correspondence from patients, offering financial counseling to patients, supporting the referral process, and serving as the authorization representative for insurance companies. The Patient Care Representative will work closely with our team of healthcare professionals to ensure that all patients receive high-quality care and attention. This position requires compliance with OrthoEast's compliance standards, including its Code of Conduct, Compliance Program, and policies and procedures. Such compliance will be an element required as part of the job duties and considered during performance evaluations. Essential Duties and Responsibilities: The Patient Care Representative will be responsible for the following: Coordinating patient surgeries, ensuring that patients are scheduled for the appropriate procedures and that all necessary paperwork is completed. Maintain and review a list of surgeries for provider(s) for potential contact and follow-up within the post-op period. Serving as the authorization representative in conjunction with our support team, ensuring that patients receive the necessary coverage for their procedures. Obtain authorizations and schedule referrals, diagnostic testing, physical therapy, surgical procedures, etc. as needed. Offering financial counseling to patients, providing information about payment options and financial assistance programs. Managing messages and correspondence from patients, responding to inquiries and forwarding messages to the appropriate healthcare professionals. Counsel patients and family members regarding physical care measures to promote improvement/recovery, symptom/complication management, expected outcomes/progression and social employment issues and education so they can make informed decisions about their care. Additional duties as assigned. Required Qualifications: The following qualifications are required for the Patient Care Representative position: Associate degree in healthcare administration, or related field preferred. Minimum of 2 years of experience in a healthcare setting. Minimum of 2 years of patient support experience. Knowledge of medical terminology and procedures. Knowledge of insurance authorization and billing. Strong computer skills, including proficiency with Microsoft Office and electronic medical records systems. Soft Skills: The following soft skills are required for the Patient Care Representative position: Ability to prioritize tasks and work independently. Experience in maintaining confidentiality in dealing with sensitive issues. Proven ability in making sound and accurate judgments in problem solving work issues. Ability to deal with frequent change, delays, and/or unexpected events. Successful record of follow through on commitments and demonstrated dependability. Must be willing to work in a team environment and contribute to building a positive team spirit. Must be highly organized to successfully manage multiple tasks simultaneously. Must demonstrate professionalism in all interactions with patients and vendors, as well as working across departmental lines to achieve goals. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The ability to stand/walk for long periods of time while performing patient duties and conversing with physicians as well as long periods of sitting and performing clerical duties, including telephone calls and keyboarding. Mobility also required to support patients throughout the building.

Full-time Description The Patient Access Representative will facilitate all components of the patients' entrance into the practice. This may include scheduling, registration, benefit verification, pre-certification, and financial clearance. The Patient Access Representative will be responsible for ensuring that the most accurate patient data is obtained and populated into the patient record. This team member must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers, healthcare guidelines as well as federal, state and accreditation agencies. ESSENTIAL RESPONSIBILITIES: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation. Patient Interaction Answers calls for multiple areas in efficient and effective manner using standard greetings for opening of call, content of call and closure of call. Ensures accuracy in answering questions and assisting customer with requests to meet their needs. Demonstrate exceptional customer service and patient focus to make each encounter extraordinary. Verify and accurately capture patient demographics, insurance, and appropriate medical information. Schedule appointments using appropriate electronic system while following appropriate protocols for clinic/area, including prioritizing patient's health concerns according to the department's urgency. Ensure that patient questions and problems are resolved efficiently, effectively, and expeditiously within appropriate area of knowledge. Provide information to patients and callers regarding appointment, date, time, location, clinic guidelines, parking, etc. Captures customer information and document using messaging system to clinic staff and/or providers. Schedules appointments in electronic systems using guidelines for area/department including prioritizing patients' health problems according to their urgency while making safe and effective decisions. May include referrals, follow-up on overdue well visits, or overdue vaccinations. Updating patient files and appointment information accurately Communicating information and important details to other medical care staff Contacting insurance companies regarding coverage, preapprovals, billing, and other issues Processing payments from patients and handling billing issues between patients and insurance companies Managing various types of paperwork and other clerical duties Other Responsibilities Maintain strict confidentiality; adheres to all OSHA, HIPAA, and other federal, state, and local guidelines/regulations. Demonstrate dedication to the mission, vision, values, and goals of the organization. Regular and reliable attendance including attending monthly staff meetings. Perform other duties as assigned KNOWLEDGE AND SKILLS: The requirements listed below are representative of the knowledge, skills and/or abilities required. Education and/or Experience: High School diploma or GED required. Minimum one (1) year of customer service experience, healthcare experience preferred. Supervisory Responsibilities: None Computer Skills / Technical Knowledge: Proficient in the use of Microsoft Office Suite and familiarity of various EMR systems. General knowledge of computer applications for the frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc. Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, decimals, and percentages. Ability to understand and identify statistical trend analysis. Ability to identify numerical trends and variances for financial analysis. Language Skills: Ability to understand, read, write, and speak English. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, safety data sheets (SDS) or governmental regulations. Ability to effectively present information, respond to questions and professionally interact with managers, employees, patients, vendors, the public, and diverse groups of people, particularly difficult/resistant patient populations and multiple types of providers in a variety of settings. Reasoning Ability: Must be able to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action. Other Qualifications: The ability to think critically, solve complex challenges and productively manage conflict. Must be able to handle multiple, simultaneous tasks effectively and efficiently. Strong verbal and written communication skills required. Must be detail oriented and organized with the ability to perform duties under pressure, prioritize workload, and timely meet deadlines. Must have the aptitude and ability to self-direct work. PHYSICAL AND MENTAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job responsibilities. While performing the duties of this job, the employee is occasionally required to stand; sit; walk for extended periods of time; use hands to touch, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 15 pounds. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee must be able to work in a fast-paced, sometimes stressful, customer service, health care-oriented environment, perform duties under pressure and meet deadlines in a timely manner. The employee must work as part of a team, complete assignments independently and take instructions from others. WORK ENVIRONMENT: Work environment characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. Works in well-lit, ventilated and climate-controlled medical office environment where routine equipment is used; some equipment has moving mechanical parts. May be exposed to hot and cold temperatures. Must possess reliable transportation, a valid driver's license and maintain an acceptable driving record in accordance with company policy. Limited overnight travel expectations.

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Work Schedule_** 8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism. **_Responsibilities_** + Serves patients over the phone to initiate their first order of diabetes testing supplies and related products. + Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process. + Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed. + Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations. + Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month. + Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals. + Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues. + Documents all interactions and maintains detailed notes in the company system for continuity and compliance. + Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies. + Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

The Payment Posting Specialist is responsible for accurately posting incoming payments from insurance companies and patients into the organization's billing system. This role ensures that all payments are recorded properly and in a timely manner, enabling accurate patient account balances and efficient revenue cycle operations. Review and post insurance and patient payments (EOBs, ERAs, checks, credit card transactions). Resolve discrepancies in payment applications, including denials, short pays, and overpayments. Maintain accurate records of payment transactions in compliance with HIPAA and internal policies. Process refunds or adjustments as necessary following approval guidelines. Support audits by preparing and submitting documentation as needed. Is Time Limited Yes If Yes, Appointment Length 2 months Wolfpack Perks and Benefits As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. What we offer: * Health Insurance for Temporary Employees * Enhance your career with LEAD courses * Attend non-revenue generating sporting events for free. Attain Work-life balance with our Childcare discounts, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered. Department Information Job City & State Chapel Hill, NC Department System Information Classification Title Temporary-Technical/Paraprofessional Working Title UTS - Temporary Insurance Payment Poster at UNC Chapel Hill Position Information Requirements and Preferences Work Schedule 40 hours; Monday - Friday from 8 am - 5 pm Other Work/Responsibilities * Review and post insurance and patient payments (including EOBs (Explanation of Benefits)/ERAs(Electronic Remittance Advice) checks, and credit card transactions) into the billing system * Apply payments accurately to patient accounts, ensuring correct allocation to services rendered * Identify and resolve payment discrepancies, such as denials, short pays, and overpayments * Process refunds and adjustments according to established approval guidelines * Maintain accurate and up-to-date payment records in compliance with HIPAA and internal policies * Reconcile daily payment batches * Communicate with internal billing and collections teams regarding payment issues or account discrepancies * Support audit processes by preparing and submitting required payment documentation * Respond to internal and external inquiries related to posted payments Minimum Experience/Education * High school diploma or GED required; associate's degree preferred. * 1-3 years of experience in payment posting and dental or medical billing in a healthcare setting. * Experience with electronic health record (EHR) systems and payment posting software preferred (Epic) Department Required Skills * Strong attention to detail and high accuracy in data entry. * Knowledge of EOBs (Explanation of Benefits)/ERAs(Electronic Remittance Advice) and basic accounting principles. * Excellent organizational and time management skills. * Strong problem-solving and analytical abilities. * Ability to maintain confidentiality and comply with HIPAA regulations. Preferred Years Experience, Skills, Training, Education Required License or Certification n/a Valid NC Driver's License required? No Commercial Driver's License Required? No Recruitment

The Patient Service Representative enters and verifies confidential personal health information and financial information into computerized systems with a high rate of accuracy. They are also responsible for answering telephones, registering patients, scheduling appointments, collecting payments, and providing excellent customer service. Qualifications Education: * High School Diploma or equivalency; Associate's degree preferred Certifications & Licenses: * None Experience: * 1-3 years of experience in a Medical Front Office preferred. Experience and/or training in billing and charge entry; or equivalent combination of education and experience. Skills: * Experience with Microsoft Suite, Chrome, Internet Explorer. * Experience with Electronic Health Records. * Not required but helpful- bilingual; fluent in Spanish and English, demonstrating excellent oral and written skills in the language identified by the Health Center as being a language-of-need. Essential Duties and Responsibilities * Accurately perform front desk, patient enrollment, and patient assistance duties in a multi-department setting with five or more scheduling templates. * Greet all patients and visitors in a professional, friendly manner and provide assistance to those with special needs. * Check in patients, verify demographic and insurance information, collect co-pays and service payments, and maintain accurate daily collection logs. * Assist patients with the Patient Assistance Program and sliding fee scale, including processing applications, renewals, and providing related education. * Retrieve lab specimens from patients and deliver to the lab; support transportation coordination and assist with lifting bags or items when needed. * Monitor lobby areas, assist Security with packages and deliveries, and help facilitate interpretation services when necessary. * Maintain strict confidentiality and adherence to HIPAA regulations and KCHC policies at all times. * Provide clear and courteous communication both in person and over the phone; accurately route calls and take detailed messages. * Support families with health coverage questions, serve as a liaison with insurance programs, and educate on ACA enrollment and plan benefits. * Review and process enrollment applications for completeness and accuracy; follow up with patients and families as needed. * Participate in outreach events, continuing education, and team meetings to improve patient care and operational effectiveness. * Maintain a professional appearance, exhibit sound judgment, and demonstrate respect for individuals of all backgrounds. * Perform all other duties as assigned. Work Environment * Must be able and comfortable working in a variety of settings including, but not limited to, clinical environments and office spaces. * Must be able to work nights and weekends as departmental needs arise. Travel Requirements * None Core Competencies * Communication: Demonstrates strong verbal, written, and digital communication skills; able to clearly explain complex information. * Judgment & Decision-Making: Provides thoughtful input into operational and program decisions. * Accountability & Self-Management: Works independently and efficiently, managing multiple responsibilities with minimal supervision. * Teamwork & Collaboration: Builds effective working relationships across teams, departments, and the community. * Problem-Solving & Initiative: Applies critical thinking and initiative to resolve issues and improve service delivery. Knowledge, Skills, and Abilities * Delivers high-quality customer service with professionalism and cultural sensitivity. * Actively listens and communicates clearly across diverse populations. * Maintains confidentiality and handles sensitive information with discretion. * Applies knowledge of clinical and administrative standards and institutional policies. * Manages time effectively, prioritizing tasks and meeting deadlines. * Demonstrates community awareness and understanding of the population served. * Projects a professional image and provides leadership when delegating or guiding team efforts. Physical Demands * Occasionally required to sit, walk, reach, and handle materials. * May be required to lift or move items up to 25-50 pounds. * Verbal communication * Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Supervisory Responsibilities * None Compliance Responsibilities As part of Kinston Community Health Center's commitment to ethical practices and regulatory compliance, all employees are expected to: * Act in accordance with the KCHC Employee Handbook, policies and procedures, and all applicable federal and state laws. * Promptly report any known or suspected violations of compliance/safety standards. These responsibilities are essential to maintaining a culture of integrity and accountability across the organization.

Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Greenville, NC, with a schedule of Sunday - Thursday 9:00AM-5:30PM. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked. * Provide exceptional customer service skills at all times. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Conduct in-person community visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * Other duties as assigned. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * Some college coursework preferred * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Hybrid positions require home internet connections that meet the Company's upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. Benefits ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * Medical, Dental & Vision Insurance * 401K (100% match for the first 3% & 50% match for the next 2%) * 15 days of PTO * 7 paid Holidays * 2 Floating holidays * 1 Elevate Day (floating holiday) * Pet Insurance * Employee referral bonus program * Teamwork: We believe in teamwork and having fun together * Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer

Department: 11903 Wake Forest Baptist Medical Center - Food and Nutrition Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Varies Pay Range $18.50 - $27.75 Patient Nutrition Representative Responsible for delivering and picking up patient meal trays to/from patient rooms as well as transporting patient meal carts to/from kitchen. Responsibilities also include cleaning equipment. Position Highlights: Located in Winston Salem, NC Day 1 Health Coverage:Choose from either copay or HSA-eligible health insurance options with coverage starting on your first day of work. Generous PTO:Accrual starts at 25 days/year, to be used for vacations, sickness, holidays, and personal matters. You'll Need: Customer service experience Nice to Have: High school diploma or GED Essential Functions: Delivers, serves, and retrieves food trays/carts in a courteous, safe, efficient, and sanitary manner following proper protocol. Follows fire code and regulatory standards. Contributes to overall positive patient and customer satisfaction striving to meet the highest service and quality standards. Stores and distributes food, supplies, and equipment around the hospital and department for customer and patient use. Maintains a 97% or better sanitation rating from the Health Department by following sanitation policies and completing daily/weekly cleaning assignments.Maintains a double gold rating from NSF.Ensures that Sodexo standards are consistently being met. Department maintains a minimum average Gold Check score of silver. Follows all workplace safety and sanitation rules and regulations helping to maintain a safe work environment. Completes required in-service training, job specific training, annual Compliance and HIPAA training, and annual TJC/OSHA training. Participates in department's performance improvement initiatives.Duties are performed accurately and efficiently. Works as a team player; provides support to other Food and Nutrition Services departments as requested by management. Communicates with nursing staff as deemed appropriate. Resolves issues or concerns with employees, customers and/or departments, particularly meal delivery; provides assistance as deemed necessary. Adheres to the hospital and departmental policies and procedures promoting a cooperative work environment. Demonstrates a personal responsibility and commitment to excellent customer service and satisfaction by utilizing communication skills to interact with patients, customers, and staff to develop interpersonal relationships and team building. Skills/Qualifications: Must be literate in English and able to follow instructions Must be comfortable interacting with patients, families, and/or caregivers when delivering meals Ability to communicate with a wide variety of people including patients, visitors, employees, nursing staff, managers, and hospital staff Desire to achieve high customer service standards Ability to adjust to the needs of the department Ability to work weekends and holidays Work Environment: May be required to work in all areas of the Food and Nutrition Services departments including kitchen and retail areas, on nursing floors, and in patient rooms Exposure to wet tile floors and dangerous, sharp equipment Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Job Description This position is responsible for providing clerical assistance to the Hospice Team Leader and clinical staff of a designated team. Duties include data entry into the patient's electronic medical record, printing and tracking of physician signatures on orders, obtaining prescriptions from physicians, and appropriate disposition of patients within Allscripts. Additional duties are performed as assigned by the Team Leader. The schedule for this position is Monday-Friday 8:00am-5:00pm; available one weekend shift per quarter; one major and one minor or three minor holidays per year. Responsibilities what you do Process comfort packs and routine admission orders; omit medications as directed by RN and fax to Enclara Pharmacia. Enter comfort packs and routine admission orders into Allscripts. Complete changes in patient data in Allscripts. Update Netsmart with patient transfers and discharges Run accumulated orders by team. Remove unnecessary orders. Send appropriate orders to Team Leaders for approval. Reprint corrected orders as necessary. Copy and mail orders to attending physicians. Track orders sent for signature. Send received orders to Medical Records. Follow up with physician offices for orders not received. Process discharge summaries for receiving provider notification. Distribute facility patient materials on newly admitted and recurring facility patients. Assist with monthly Enclara billing audits. Create, review and fax IDG materials. Entering and monthly update of physician licensure. Complete Medicare Part D coverage entry in patient medications. Mail re-certifications to physicians; track and follow-up as needed. Reorder expiring comfort packs. Provide coverage for absent CTAs as needed. Assist with clerical office duties as necessary. Coordinate delivery of patient care for assigned patient care area on a 24-hour/day basis. Coordinate and problem-solve patient care issues with patients, families, physicians, agency staff and other health care providers as indicated. Ensure documentation of patient care is complete, timely, and accurate in accordance with TL processes, policies, procedures and regulatory requirements. Manage various personnel actions including coordination of scheduling. Develop and implement processes to enhance clinical operations and practices for ongoing quality improvement. Coordinate clinical compliance with all regulatory and accreditation needs of the agency. Participate in interdisciplinary group (IDG) meetings and case conferences. Oversee preparation of per diem staff calendar/scheduling. Attend seminars/workshops as appropriate. Covers at least one holiday per year as assigned. Professionally manages time, people, and technology. Perform other duties as assigned by supervisor. Expectations how you do it TL Core Values are exemplified in all interactions with internal and external customers. Adheres to TL policies, procedures and guidelines. Adheres to NHPCO Ethical Practices. Comply with Medicare and Medicaid Guidelines. Requirements what you need Active Licensed Practical Nurse and 1-2 years experience in a healthcare setting working with busy phones, scheduling and regular multitasking. Must possess good organizational skills and be able to work independently. Must be able to enter, travel, and function in the workplace as appropriate to the need. Must have sensory abilities to complete communication and documentation requirements of the job. May be required to lift up to 30 pounds. May be required to sit at a computer monitor and use repetitive motor techniques for prolonged periods of time. Experience using computer patient information systems, Word and Excel required. Experience in a healthcare setting, knowledge of 485's preferred.

[NM1] The Patient Services Coordinator (PSC) Float serves as the main administrative contact for both patients and clinicians at their assigned center to ensure that the center runs smoothly daily. The PSC will provide excellent clinician and patient support in a pleasant working environment that embodies our core values: ICARE-Integrity, Community, Accountability, Results, Enthusiasm. A detailed description of role responsibilities is outlined below. Administrative Responsibilities: Telephone management: Answer incoming phone calls, assist caller with all requests, connect with other departments when necessary, retrieve and process voice mails, relay all messages to appropriate individuals [LF2] within 1 business day Learn, become proficient, and utilize all MPCC systems (AMD, MEND, PETAL, Five9, Company Portal) Maintain the center environment to ensure clinician, patient, and shared spaces are used appropriately and kept clean Adhere to the Missed Visit Report SOP responsibilities as outlined Adhere to the Medical Records Policies and Procedures responsibilities as outlined Coordinate lunches with pharmaceutical representatives and Center Directors on the center calendar Order center and clinical supplies [NM3] [LF4] [NM5] Maintain current stock of clinician appointment cards Check email and respond to received emails and Teams messages Attend all meetings and training as assigned Responsibilities to Clinicians: Task clinician messages that need their attention (non-medication patient questions) using the SBAR communication format[LF6] Forward all-important patient or referring clinician correspondence to the clinician in a timely manner Task MST messages that need their attention (medication-related questions) [BC7] Process and send out pharmacogenetic testing [BC8] [NM9] [BC10] Process and send out drug screens Administer computerized testing for patients and upload results (CNS-VS and Qb) Confirm that Center calendar is current with team member time off requests Patient Responsibilities: Greet patients professionally and respectfully upon entering [LF11] by adhering to the MPCC Service Excellence Standards Check-in patients and ensure clinician is notified of patient's arrival Obtain all new patient paperwork, a copy of a photo ID and insurance card (front and back) < OR> Confirm each patient's demographic information at each visit (insurance, address, phone number, email) Collect the patient's payment for DOS, existing balance and any other payment required. Upload patient notes, information, etc. into the patient's charts in AMD Notify Prior Authorization department of any requests and follow up as needed Prepare, scan, transmit letters and/or documentation as needed Manage waitlist for patients requesting a sooner appointment Schedule and reschedule appointments as necessary Requirements for Position: Travel to different locations and act as additional coverage as needed Excellent communication skills, both verbal and written Organized with an ability to multi-task Ability to maintain a calm and professional demeanor in potentially stressful situations. Ability to problem solve At least 1 - 2 years working in an office setting (preferably medical) Proficient computer and software skills

Stonehenge Family & Cosmetic Dentistry - a growing, fee for service practice located in North Raleigh - is seeking a hard-working, engaged, and compassionate Dental Front Desk/Patient Services Coordinator to join our team. We want our team members to partner with us in taking ownership of the success of the practice and serving our patients with exceptional care. As part of the Stonehenge team, you are encouraged to be curious about what you are capable of, offer solutions to problems, and voice your opinions. We believe that a team member who exhibits these qualities coupled with a practice that is constantly pursuing growth will create a long-lasting relationship that will allow you to build your career, learn and grow continually, and make a long-lasting investment in the lives of every patient that walks through our doors. We have a permanent full-time position available. Full-time position would be working four (4) days and approximately 32-35 hours per week. We offer patients a wide range of dental services including preventative, perio, pedo, cosmetic, restorative, prost, implants, and reconstructive dentistry. If you feel that this position would be a good fit for you, we would love the opportunity to meet you and get to know you better. Joining the right practice can change your life and help redefine your career and personal success. Come join our team and help us continue changing the lives of our patients. What you can expect from us: An environment in which team members are treated with respect, appreciation, and kindness Supportive management that is invested in developing the practice and the people at the practice A commitment to maintaining a team-oriented atmosphere that allows for our primary focus to be centered around delivering exceptional patient care A learning environment that fosters continuous improvement and growth in skill Consistency in schedule and working hours Monday: 7am - 3pm Tuesday: 8am - 5pm Wednesday: 7am - 4pm Thursday: 8am - 4pm What a successful team member looks like: Does everything with positivity and enthusiasm Is committed to being a team player and takes pride in the victories of their teammates Looks for ways to make new ideas work, not for reason they won't Has a growth mindset, is open to feedback, and strives to increase their self-awareness Is committed to the practice and doing great work What you will receive: Competitive pay Health, vision, short-term disability, and life insurance Dental benefit 401k with employer match 3 weeks PTO 7 paid holidays Scrub/uniform allowance

Garner Family & Cosmetic Dentistry - a growing, primarily fee-for-service practice located in Garner, NC (************************ - is seeking a hard-working, engaged, and compassionate Dental Front Desk/Patient Services Coordinator to join our team. We want our team members to partner with us in taking ownership of the success of the practice and serving our patients with exceptional care. As part of the team, you are encouraged to be curious about what you are capable of, offer solutions to problems, and voice your opinions. We believe that a team member who exhibits these qualities coupled with a practice that is constantly pursuing growth will create a long-lasting relationship that will allow you to build your career, learn and grow continually, and make a long-lasting investment in the lives of every patient that walks through our doors. We have a permanent full-time position available. Full-time position would be working four (4) days and approximately 32-35 hours per week. We offer patients a wide range of dental services including preventative, perio, pedo, cosmetic, restorative, prost, implants, and reconstructive dentistry. If you feel that this position would be a good fit for you, we would love the opportunity to meet you and get to know you better. Joining the right practice can change your life and help redefine your career and personal success. Come join our team and help us continue changing the lives of our patients. What you can expect from us: An environment in which team members are treated with respect, appreciation, and kindness Supportive management that is invested in developing the practice and the people at the practice A commitment to maintaining a team-oriented atmosphere that allows for our primary focus to be centered around delivering exceptional patient care A learning environment that fosters continuous improvement and growth in skill Consistency in schedule and working hours What a successful team member looks like: Does everything with positivity and enthusiasm Is committed to being a team player and takes pride in the victories of their teammates Looks for ways to make new ideas work, not for reason they won't Has a growth mindset, is open to feedback, and strives to increase their self-awareness Is committed to the practice and doing great work What you will receive: Competitive pay Health, vision, short-term disability, and life insurance Dental benefit 401k with employer match 3 weeks PTO 7 paid holidays Scrub/uniform allowance

Full-time Description About Us: At Nu Image Surgical Center, we pride ourselves on delivering exceptional oral surgery and periodontal care in a warm and welcoming environment. Our team is dedicated to providing the highest level of patient care, and we are currently seeking a dynamic and organized Patient Care Coordinator to join us. Position Overview: We are looking for a highly motivated Patient Care Coordinator to be the first point of contact for our patients. The ideal candidate will be responsible for ensuring a smooth and positive experience from check-in to check-out. This role requires excellent communication skills, the ability to multi-task efficiently, and a strong team-player mentality. Key Responsibilities: Patient Check-In and Check-Out: Greet patients, manage the check-in/check-out process, and ensure all patient information is accurate. Payment Collection: Collect co-payments and manage billing inquiries. Appointment Scheduling: Schedule patient appointments and manage the calendar efficiently. Communication: Answer phone calls and emails promptly, providing accurate information and assistance. Referrals Management: Communicate with referring offices and follow up with patients as necessary. Schedule Preparation: Prepare daily schedules for the dental team and ensure all appointments are properly coordinated. Team Collaboration: Work closely with the clinical team to ensure seamless patient care and office operations. Qualifications: Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Ability to multi-task and manage time effectively in a fast-paced environment. Proficient in using dental practice management software (experience with [specific software] is a plus). Previous experience in a dental or medical office is preferred. A positive attitude and a team-oriented approach to work. Benefits: 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Bonus Incentive Schedule: Monday, Tuesday, Thursday, Friday 6:30 a.m. to 5:00 p.m. and Wednesdays OFF

Blood collection by venipuncture and capillary technique from patients of all age groups Urine drug screen collections Paternity collections Breath/saliva alcohol testing LCM/Cyber Tools TestCup Pediatric Blood Collections Difficult draws (patients in various facilities) Must have comprehensive understanding of compliance and safety, and is able to effectively communicate the importance of compliance and safety to other employees Possess the ability and skills necessary to provide orientation and training Administrative: Answer telephones, maintain logs/records, organizational skills, proficiency with numbers, research information, time management, train employees, use computerized databases, written and verbal communications. Operate personal computer Qualifications Requires a High School Diploma or equivalent with 2+ yrs Experience Phlebotomy Certification with 2+ yrs Experience Requires a Valid Driver's License, along with a clean driving record Legal Authorization to Work in the US Additional Information Shift: Mon-Fri, 9am-5:30pm Pay: DOE 2 Month Contract +/- **Looking for candidates with good work history, good attendance record, a positive attitude, and willingness to learn. Must be able to pass a background check and drug screen.

Position Overview: Royal Oak Dental Group is dedicated to providing exceptional dental care. We believe that every patient deserves an incredible dentist who possesses both extensive knowledge and the ability to explain specific needs clearly and understandably. As a Patient Care Coordinator, you will play a crucial role in ensuring our patients receive comprehensive care, utilizing state-of-the-art equipment, and the expertise of our highly trained doctors. Benefits: Health, Dental, Vision, and Life Insurance 401(k) Paid Time Off (PTO) and Holiday Pay Competitive pay Schedule: Monday through Thursday 7:00 a.m. to 4:30 p.m. Key Responsibilities: Patient Interaction: Serve as the first point of contact for patients, welcoming them warmly and addressing their needs professionally and empathetically. Answer phone calls, triage issues, and handle patient requests, concerns, and complaints in a friendly and efficient manner. Discuss treatment plans, insurance coverage, and patient balances clearly with patients. Scheduling and Coordination: Schedule appointments and manage the daily schedule to optimize efficiency and capacity. Ensure all hygiene patients are scheduled for follow-up appointments at the end of their visit. Work on continuing care and overdue treatment lists, contacting patients promptly once preauthorization is received from insurance. Payment Handling: Determine patient co-pays, deductibles, and other expenses prior to appointments and document them accurately. Accept and record payments made at the time of service, via mail, and over the telephone. Present payment options to patients and make necessary arrangements according to practice protocols. Pre-Appointment Preparation: Ensure all necessary radiographs, lab cases, paperwork, and other information are updated and complete prior to patient appointments. Verify that medical clearances are received if needed before appointments. Administrative Support: Send requested records to patients and update patient files. Check in lab cases and document appointments with pertinent information. Assist the Team Lead with other administrative tasks as needed. Perform any other duties as assigned. Qualifications: Proficiency with Eaglesoft software is required. Strong phone and scheduling skills. Two years of dental experience is required. Excellent communication and interpersonal skills. Ability to manage multiple tasks efficiently and effectively. Join Royal Oak Dental Group and help us provide the best dental care to our patients with your exceptional organizational and communication skills.

Patient Care Coordinator Atlantic Reproductive Medicine Specialists is calling all candidates who are interested in a full-time Patient Care Coordinator job in the Raleigh, NC area to apply to join our amazing team! WHY YOU SHOULD JOIN OUR TEAM We are an established fertility clinic that invests in our team and offers real opportunities for career growth. The work schedule for this position is 7:00 AM to 4:30 PM, Monday-Thursday and 7:00 AM to 3:00 PM on Fridays. We pay this full-time Patient Care Coordinator role at a starting wage depending on years of experience. Our team also enjoys great benefits, including medical, dental, a 401(k)-retirement plan, and additional supplemental insurance, such as life, short-term and long-term disability, and more! We also encourage a healthy work-life balance by offering paid time off, 9 paid holidays, and having our workday end at 3 pm on Fridays. If that wasn't enough, we also provide lunches and snacks as well as work uniforms and scrubs. We even make it easy to apply with our initial quick and easy mobile-optimized application. If we have your attention, please continue reading! ABOUT ATLANTIC REPRODUCTIVE MEDICINE SPECIALISTS We are a fertility clinic in Raleigh that blends a visionary approach to personalizing fertility care with the most advanced assisted reproductive technologies. We have more than 30 years of experience assisting patients in need through IVF, egg donation, sperm banking, and more. Our mission is to provide the highest possible level of personalized fertility care by forming meaningful relationships with our staff, our colleagues, our patients, and their doctors: Building Families Together™. Our staff is passionate about the work they do every day and work as a team to provide the best possible care to our patients. We understand that our employees are our most valuable asset. To attract and retain staff that is dedicated and always willing to go above and beyond, we offer competitive pay, generous benefits, and a positive work environment. ARE YOU A GOOD FIT? For this position at our fertility clinic, we are looking for someone who has a compassionate, empathetic nature in all interactions with patients. Ask yourself: Are you very knowledgeable in dealing with insurance companies? Do you have great communication skills and have a determination to advocate on behalf of patients? Can you manage your time well and prioritize multiple tasks effectively? Can you devote yourself to our patients and uprightly follow procedures and protocols? Do you take pride in quality service and look forward to learning more every day? If so, please consider applying for this Patient Care Coordinator position today! WHAT WE NEED FROM YOU As a Patient Care Coordinator in our fertility clinic, you play a big role in ensuring complete and accurate patient registration. Every day you will greet patients with a smile while maintaining a positive welcoming atmosphere. You will schedule, confirm, and reschedule appointments with a friendly demeanor. You will communicate with patients through email, in-person, or by phone. You love helping others while keeping our operations running smoothly. If you can do those things and meet the following requirements, we would be happy to have you as part of our team! 1+ years' experience in a medical office setting, preferably OB/GYN Ability to handle a fast-paced environment with strict attention to detail Strong communication skills both verbal and nonverbal Strong adaptability and flexibility skills Detail-oriented and computer-savvy Ability to accept feedback Strong organization, multi-tasking, and time management skills Ability to create and maintain positive working relationships with team members Apply today to become our full-time Patient Care Coordinator. We can't wait to hear from you! Location: 27617

Are you looking for an exciting opportunity where you can make a difference in the lives of patients? Raleigh Capitol Ear, Nose, and Throat is seeking a dedicated and compassionate Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will play a vital role in providing exceptional patient care and ensuring a smooth and efficient workflow within our clinic. In this position, you will have the opportunity to interact with patients on a daily basis, assisting them with scheduling appointments, answering their questions, and addressing any concerns they may have. You will also collaborate with healthcare professionals to coordinate patient care and ensure that each patient receives the attention and support they need. This position is ideal for someone who enjoys working in a fast-paced environment and has excellent communication and organizational skills. The pay for this position is competitive and commensurate with experience. If you are passionate about providing excellent patient care and want to be part of a team that values collaboration and professionalism, we encourage you to apply for this exciting opportunity. Your day as a Patient Care Coordinator As a newly hired Patient Care Coordinator at Raleigh Capitol Ear, Nose, and Throat, you can expect to play a crucial role in ensuring a seamless patient experience. On a day-to-day basis, you will be responsible for managing patient inquiries, assisting with scheduling appointments, and maintaining accurate patient records. You will have the opportunity to greet and check-in patients, ensuring they feel comfortable and well-informed throughout their visit. Additionally, you will coordinate patient referrals, communicate with healthcare providers, and facilitate the necessary paperwork. Attention to detail is crucial in this position, as you will be responsible for verifying insurance information and accurately entering patient data into the electronic medical records system. You will also collaborate with the clinical team to ensure a smooth patient flow and address any patient concerns or questions that may arise. This role requires exceptional communication skills, both in person and over the phone, as you will regularly interact with patients and their families. Your ability to work effectively in a fast-paced environment while maintaining a friendly and professional demeanor is essential to success in this role. Would you be a great Patient Care Coordinator? To excel as a Patient Care Coordinator at Raleigh Capitol Ear, Nose, and Throat, certain skills are essential. Strong organizational abilities are crucial in managing appointments, patient records, and coordinating care. You should have excellent attention to detail to ensure accuracy in patient data and insurance information. Exceptional communication skills are necessary for effectively interacting with patients, their families, and healthcare providers. The ability to empathize and provide compassionate support to patients during their visits is crucial. You should possess active listening skills to address patient concerns and questions accurately. Proficiency in using electronic medical records (EMR) systems and other healthcare software is highly desirable. Familiarity with scheduling tools and medical terminology is also advantageous. A solution-oriented mindset and the ability to work well under pressure are essential to meet the demands of a fast-paced clinic environment. You should be adaptable and flexible in handling unexpected situations while maintaining professionalism and patient confidentiality. If you possess these skills and are excited about contributing to the exceptional patient care provided by Raleigh Capitol Ear, Nose, and Throat, we invite you to apply for this position. Make your move If you believe that this position matches your requirements, applying for it is a breeze. Best of luck!

Job Details RAL - Raleigh, NC Full Time Admin - Clerical Brief Description We are looking for a Front Desk Professional to join our team with a friendly attitude and the ability to multitask. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service. The Front Office Professional is the first point of contact for our customers. Our experience sets us apart from competitors. Everyone on our team must be a RHINO! Requirements Previous customer service/front desk experience Experience in a luxury retail environment preferred Good organizational and multi-tasking abilities Ability to pass background check and drug screening Excellent oral communication skills Sit or Stand for long periods of time Working Saturdays are a must Summary Greet customers and initiate a luxury experience Professional and welcoming presentation Ability to maintain composure in high pressure and fast-paced environment Answer and direct calls of multi-line phone system Assist with inventory counts and store open and/or close Type appraisals Proficient computer skills Prepare outgoing mail Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) A commitment to personal excellence Inclusive team player with a positive attitude Dependable A passion for the jewelry industry