Patient Services Representative/Front Desk
Patient access representative job in Cedar City, UT
Job Details Cedar City Clinic - Cedar City, UT Part Time AnyDescription
Job Responsibilities: · Welcomes and greets patients and visitors in person · Respond to incoming phone requests from patients, physicians offices, and hospitals; answer inquiries or referring questions to the appropriate personnel
· Optimize patients satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
· Scheduling within the guidelines of multiple providers, verifying schedules and insurances
· Assure the accurate new patient packet is mailed or emailed at time of scheduling
· Ensure efficiency while maintaining excellent patient service in a courteous and professional manner.
· Maintains and accurately document all patient request and information in the patient EHR, including but not limited to:
Demographic information
Collect and post/record payments for patients
Cost Estimates
Verify insurance coverage, benefits, and client financial responsibility
§ Max out of pocket
§ Deductible
§ Copay
§ Coinsurance
· Keeps patient appointments on schedule by notifying provider of patients arrival; reviewing service delivery compared to schedule and reminding provider of service delays
· Maintain reception areas
· Protects patient rights and dignity with respect by maintaining confidentiality of personal and financial information at all times
· Coordination of patient referrals
· Ability to multitask
· Maintains operations by following policies and procedures; reporting needed changes
· Use sound judgement in handling calls and patients, especially if they may be upset or are not feeling well
· Demonstrate respect for our patients and fellow care team members in every interaction
· Demonstrate excellent interpersonal and problem-solving skills to ensure coordinated efforts, patient satisfaction and monumental service
· Always maintain a professional and positive attitude
· Demonstrate teamwork and support for fellow team members by offering assistance as needed
Qualifications
Requirements:
· Must have high school diploma or GED
· Computer proficiency and phone skills are required
· Excellent communication and customer service skills
· Positive attitude
· Team player
· Healthcare Experience (preferred) but will train the Right person
Patient Care Coordinator
Patient access representative job in Saint George, UT
Are you looking to expand your professional skills and experience? Amazing Care is currently looking for a Patient Care Coordinator to assist our skilled nursing team! Pediatric home health is a great way to gain hands on experience in a variety of areas.
About Us:
Amazing Care Home Health Services was founded in 2004 with the guiding principle that our greatest asset is our employees. We believe that the key to attaining the highest level of patient care is outstanding employee satisfaction. At Amazing Care, our mantra is simple, yet powerful: Let compassion and quality of service lead the way.
We are seeking qualified team members who are true HEROs - Heartfelt, Empathetic, Reliable, and Outstanding.
You
are what make us amazing!
Pay: $22-$24/hr
Schedule: Full-Time , 8:30 AM - 5:00 PM
Location: St. George , Hybrid
Role Overview:
We are seeking a Patient Care Coordinator to join our team in Southern Utah. In this role, you will be responsible for collaborating with our director of nursing to assist in placing our nurses with the patients we serve. This position manages monthly scheduling of our skilled nursing and home nursing services.
Key Responsibilities:
Track daily visits, adjust scheduling as necessary
Assure Plan of Treatment services and frequencies are consistent with client schedules
Communicating with director of clinical services regarding staffing challenges and concerns to increase scheduling productivity
Requirements
Strong Communication through Phone, Text, Email
1+ year of previous scheduling experience (healthcare preferred)
Previous billing experience (preferred)
Ability to manage multiple priorities simultaneously
Previous healthcare experience preferred (medical assistant, certified nursing assistant)
Why Join Us:
Opportunity to make a meaningful impact in the lives of clients and their families
Supportive team environment with opportunities for professional growth and development
Competitive salary and benefits package
Benefits
Dental insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Paid weekly
If you're passionate about making a difference and you meet the qualifications outlined above, we'd love to hear from you!
Auto-ApplyPatient Care Coordinator
Patient access representative job in Saint George, UT
Guardian Family Dental is looking for a warm, professional, and detail-oriented Patient Care Coordinator to join our front office team. If you're someone who enjoys helping people, thrives in a fast-paced environment, and is ready to grow with a patient-centered practice - we'd love to meet you!
What You'll Do:
Greet and check-in patients with warmth and professionalism
Present treatment plans and financial options clearly and confidently
Schedule appointments to ensure optimal patient flow and provider efficiency
Communicate effectively with clinical team members and insurance carriers
Handle patient questions related to treatment, insurance, and payments
Maintain accurate and organized patient records
Our Ideal Candidate:
Previous dental front office or treatment coordination experience REQUIRED
Friendly, reliable, and professional with strong communication skills
Comfortable discussing financial arrangements and insurance questions
Detail-oriented with strong organizational abilities
A team player who enjoys creating a positive experience for every patient
Schedule:
Monday-Thursday: 8:00 AM - 5:00 PM
Friday: By appointment
Weekends: Off
Why Join Guardian Family Dental?
Friendly, tight-knit team culture
Patient-first philosophy with long-term relationships
Opportunity to grow and learn in a supportive environment
Beautiful office located in sunny St. George, Utah
Auto-ApplyCustomer Service Representative - Patient Registration
Patient access representative job in Saint George, UT
Shift Hours: Week 1: Sunday, Monday, Thursday, Friday 10:00 AM - 8:30 PM Week 2: Sunday 8:00 AM - 2:00 PM, Tuesday & Friday 1-:00 AM - 8:30 PM R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our Customer Service Representative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
Here's what you can expect working in Patient Registration (Customer Service):
* Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
* Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
* Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
* A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
Requirements:
* High School Diploma or GED
* Excellent customer service experience
For this US-based position, the base pay range is $16.00 - $22.30 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
To learn more, visit: R1RCM.com
Visit us on Facebook
Auto-ApplyPatient Services Representative PT29
Patient access representative job in Saint George, UT
Job Details Saint George, UT Part Time High School/GED $20.05 - $27.07 HourlyDescription
Summary: The Patient Services Representative (PSR) shall provide excellent customer service. The PSR works collaboratively and professionally with the other staff, under the direction of the supervisor and in collaboration with other employees, for the effective and efficient delivery of the health care services. PSR's perform receptionist, clerical and administrative duties. These duties include accepting and responding appropriately to calls, scheduling appointments, verifying insurance, collecting and documenting payments, compiling and recording appropriate documentation, and utilizing and understanding specific knowledge of medical and dental terminology.
Essential Duties and Responsibilities include, but are not limited to:
Patient Preparation & Documentation: Accurately collect and document insurance, demographics, communications, authorizations, and support services (e.g., translation, transportation); ensure timely scanning and data entry.
Financial & Compliance Duties: Verify insurance and income, collect payments, reconcile finances daily, maintain confidentiality, follow policies, and complete all required trainings.
Customer Service & Scheduling: Provide courteous, professional service in person and on the phone; ensure timely and accurate appointment scheduling, follow-ups, and patient access to care.
Quality & Safety Assurance: Contribute to quality improvement efforts, follow infection control protocols, and support a clean, safe clinical environment for all patients and staff.
Team Communication & Collaboration: Maintain smooth clinic flow, document interactions, respond promptly to communications, attend meetings, and assist across provider teams as needed.
Physical Demands: Duties are generally performed in an office environment where hazards and discomforts are controlled and modified. This position requires the ability to stand, bend at the waist, kneel, reach over the head, talk, hear, and see. Must be able to move or lift documents and materials weighing up to 30 pounds. Position requires knowledge and use of typical office equipment including telephones, copiers, fax machines, and personal computers. Position requires frequent contact with fellow employees, patients and community. Position may require travel to other sites for work assignments, meetings or training.
Benefits:
401K available on the 1st day of hire for all employees, Family Healthcare will match dollar for dollar up to 3% and .50 cents on the dollar for the next 2% up to 5% of yearly earnings
Profit Sharing: All employees are eligible for up to 5% of yearly earnings after working with Family Healthcare for 6 months consecutively
Employee Assistance Program for counseling
Tuition Reimbursement Program
Qualifications
Qualifications - Education/Experience:
High school diploma/GED and verifiable experience.
Bilingual in English and Spanish preferred.
Basic familiarity with medical and dental office routine and terminology.
Ability to work well as a team, exhibit integrity, use good judgment and keep confidential information.
Demonstrate reliable attendance and punctuality consistently.
Proficient typing and spelling skills are essential.
Pass PSR competency within the first 90 days and annually.
Required Vaccines and Test: Influenza, MMR, Varicella, TB test, and Negative Drug Test results. Additional Vaccines may be required.
Police Records Customer Service Representative
Patient access representative job in Saint George, UT
Police Department: Salary $40,650.00 Per Year Range ID #41: $40,650.00 Per Year Benefits Full City Benefits Package Click here for more information Job Description Under the direct supervision of the Police Records Supervisor, the Records Customer Service Representative is an entry level, uniformed, civilian employee of the St. George Police Department. The SGPD Records CSR will primarily provide initial customer contact for the St. George Police Department and must possess high quality customer service skills as they provide organization-wide information and services along with receipting and fundamental records handling duties. Must possess and maintain some knowledge of current laws, procedures and practices related to GRAMA.
Essential Functions (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills, and other characteristics. The list of tasks is illustrative only and is not a comprehensive listing of all functions and tasks performed by positions in this class.)
1. Responds to a high volume of customer inquiries, problems, and concerns by telephone and in person at the Police Department Lobby to assist the public with information and services regarding GRAMA requests, Police Reports, Civil Violations, and other inquiries.
2. Provides a high level of customer service for members of the Police Department and any other agencies who contact the Police Department including, Attorney offices, Courts, outside law enforcement, military, insurance, and outside agencies, as well as the general public. Requests and releases are handled in person, by phone, through multiple electronic means. Employees must respond in an efficient, accurate and timely manner.
3. Receive and process payments for Civil Violations, Police Reports, Donations, Evidence, and other
incoming payments; issues receipts; and distributes to appropriate funds by accurately entering
information into the cash receipting systems.
4. Research customer requests, problems, and complaints and initiates appropriate action in a timely,
professional manner. May refer difficult situations to supervisors.
5. Operates computer terminal to enter, retrieve, and update law enforcement incident information in the
Spillman RMS.
6. Limited Review, redaction, and dissemination of law enforcement records in accordance with State
Law and City Policy.
7. Maintains a high level of confidentiality and accountability as a member of the Police Department, in
compliance with State and Federal Laws.
8. Performs other related duties as required.
Typical Physical/Mental Demands/Working Conditions
Law Enforcement office environment dealing with external, internal, and outside agency customer service
requests (face-to-face, telephone, or otherwise). Light to medium physical effort, infrequent lifting of
weights up to 25 pounds. May include sitting or standing for extended periods while operating assigned
equipment. Considerable exposure to stress as a result of human behavior, including dealing with unpleasant,
angry, or discourteous individuals as part of the job requirements. Exposure to graphic and potentially
disturbing video, audio, and photographic materials associated with crimes of violence, lewdness, or other
criminal activities (death scenes, violent encounters involving citizens, officers, or both, etc.)
Note: This position will require a complete police department background check and a voice stress analysis
test.
Minimum Qualifications
Qualifications
Education and/or Experience: High school diploma or equivalent.
Knowledge, Skills, and Abilities
Knowledge of:
* City and Police Department policies and procedures governing all police and front office related activity.
* Principles and practices used in establishing, utilizing, and maintaining files and information retrieval
systems.
* Correct English usage and spelling, punctuation, and grammar.
* Basic recordkeeping, bookkeeping, and proper cash handling procedures.
* Providing a high level of customer service and accountability.
* Bilingual ability preferred.
Skills in:
* Customer Service and effective communication
* Office computer skills desirable, G Suite, Microsoft office, Windows, Spillman Records Management,
and other computer programs as required.
* Type 40 words per minute (net tested).
* Organization and filing
* Must have a strong orientation to confidentiality, accountability, detail and accuracy.
Ability to: (learn or perform)
* Efficiently and effectively use Spillman, State UCJIS computer system, and other computer programs utilized by the City of St. George.
* Utilize and operate a personal computer, calculator, cash drawer, postage meter, copy machine, FAX, and VOIP telephone.
* Learn relevant Government Records Access and Management Act (G.R.A.M.A.) laws for the position
* Perform work within established timelines with a minimal of direct supervision.
* Deal with a variety of personnel and situations within the police department as well as the public on a daily basis.
* Establish and maintain effective working relations with elected City officials, department heads, coworkers, supervisors, and other law enforcement, government, and private agencies and personnel.
* Effectively communicate with citizens, including the ability to elicit information from upset and irate citizens to a satisfactory conclusion.
* Accurately enter police reports, other legal information and perform math calculations as required
* Research and compile data in an accurate and efficient manner.
* Exercise accurate cash handling skills and accountability.
* Understand and follow oral and written instructions.
* Communicate oral and written information clearly and concisely.
* Perform duties, exercise good judgment, and make sound decisions efficiently and accurately at all times especially during pressured and stressful situations.
* Work in a paramilitary organization which relies on policies and procedures to govern dress code and behavior of officers and civilians, including adhering to a specific Chain of Command for accountability.
* Occasionally work weekends or evenings during emergencies and/or large-scale incident/events in a support capacity.
The Customer Service Representative will receive training and guidance in understanding the structure, resources, and workflow of the Police Department in general, and the Records Unit's role within the organization.
To Apply
Submit a completed City of St. George Employment Application online at careers.sgcity.org. Applications are reviewed on an ongoing basis. This Position closes 12/26/2025 05:00 PM. Refer questions to Human Resources at ************. Pre-employment drug screening and criminal background screen are required. The City of St. George is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, color, national origin, age, disability or genetic information. We make reasonable efforts to provide reasonable accommodation to disabled candidates.
Apply Online
Billing and Collections Representative
Patient access representative job in Saint George, UT
At Yessio LLC, we're hiring a spirited and attentive person to join us in our call center and provide great customer service as a full-time Billing and Collections Representative! This is an entry-level opportunity where you can learn how to respectfully handle financial conversations and gain valuable skills in a supportive, remote environment. We have offices in Sandy and St. George, UT, and can hire remotely throughout the state, including Price, Logan, Cedar City, St. George, Provo, and Salt Lake City!
Get ready to advance your career with a wide range of benefits and perks, including:
Pay period bonuses, monthly bonuses, and a sign-on bonus after the first 90 days
Paid time off
Paid holidays
Health and dental benefits
Monthly employee recognition lunches
Company barbeques
Remote flexibility
Monthly team motivation contests
Weekly coaching sessions and paid training
Spacious work area and desks
Our main office is across the street from the Center Street Trax station
Join us now and embark on an exciting remote financial journey!
QUALIFICATIONS
We're looking for someone who can work from Monday - Friday, 8:00 am - 4:30 pm and who meets these criteria:
High school diploma or equivalent
Fluent English communication skills and phone etiquette
Computer proficiency and basic math skills
Positive attitude, desire to learn more, and good attendance
WHAT TO EXPECT
As an entry-level Billing and Collections Representative, you make a real difference for our business and our customers. Customer service is your top priority as you answer incoming phone calls, make outbound ones, respond to questions, and speak with clients about delinquent payments. With a respectful attitude, you talk to customers about overdue bills and work with them to resolve their payments. You process payments, verify banking and employment information, and make sure accounts are properly updated. With your positive attitude and customer service skills, you help create lasting connections.
WHO WE ARE
Established in 2011, we are a family-owned business services vendor for various companies that need assistance with their operations and sales teams. Our clients rely on the excellent service that we provide. We care deeply for our employees and treat them like family. We value high-performing employees and offer incentives and bonuses for great work. We also offer great benefits, ongoing paid training, and a positive work culture.
HOW TO APPLY
You're only one short initial application away from taking your first steps toward this rewarding entry-level position. Apply to be our remote Billing and Collections Representative and become a vital part of our financial matters!
Customer Service Representative - Patient Registration
Patient access representative job in Saint George, UT
Shift Hours:
Week 1: Sunday, Monday, Thursday, Friday 10:00 AM - 8:30 PM
Week 2: Sunday 8:00 AM - 2:00 PM, Tuesday & Friday 1-:00 AM - 8:30 PM
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our Customer Service Representative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
Here's what you can expect working in Patient Registration (Customer Service):
Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
Requirements:
High School Diploma or GED
Excellent customer service experience
For this US-based position, the base pay range is $16.00 - $22.30 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
To learn more, visit: R1RCM.com
Visit us on Facebook
Auto-ApplyCustomer Service Representative - St. George, UT
Patient access representative job in Saint George, UT
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer Service Rep (07555) - 987 S Bluff St
Patient access representative job in Saint George, UT
Customer Service Representative
Duties & Responsibilities:
We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Always maintain a professional appearance in compliance within the Domino's Pizza Grooming Standards.
What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
Qualifications
Must be 16 years or older. No experience necessary.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative
Patient access representative job in Saint George, UT
Job Description We specialize in all things glass. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners at more than 270 locations across the United States and Canada. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a delightful customer experience.
As a Customer Service Representative, you are a key member of the team and represent Glass Doctor on sales and support calls. You are responsible for proactively generating sales as well as handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
If you are self-motivated, energetic, and results oriented with a high level of work intensity and a bias for action, then this might be the perfect job for you. We are searching for someone who is driven to provide the highest level of customer service and satisfaction and who can effectively manage a variety of situations on a day day-to-day basis.
Specific Responsibilities:
Meet or exceed monthly sales goals.
Receive incoming calls in a professional and courteous manner.
Perform marketing and sales functions to sell additional work and earn business.
Complete work orders, return customer calls, and respond to customer complaints.
Schedule job routes for technicians and measurements
Monitor and interact with customers on social media.
Perform other duties as needed which may include cross-training in related positions.
Job Requirements:
Prior experience in the auto and/or flat glass industry is a plus.
Strong Computer skills are required with working knowledge of Micro Soft Outlook, Excel, Word, an Power Point.
Proficiency in navigating tablet-based technology.
Excellent communication skills
Good organizational and time management skills
Professional appearance and personality
Bi-lingual is a plus but not a requirement.
Able to maintain a friendly demeanor while efficiently multitasking.
Benefits: Benefits package varies by location
We are actively interviewing for this position - Apply today and our hiring manager, Brandi will follow up!
Customer Service Representative - State Farm Agent Team Member
Patient access representative job in Saint George, UT
Job DescriptionBenefits:
Licensing paid by agency
401(k)
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Chris Bolton - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Family referral Coordinator
Patient access representative job in Saint George, UT
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are looking for passionate and empathetic person to support the National Child Measurement Programme (NCMP). This role will include calling families that have taken part in the NCMP and encourage them to access our free healthy lifestyle programmes.
You will be a connector within the delivery team, to link families who are looking for support within the programmes we are running across local community services and professionals.
This is a UK Based role. You MUST be living in the United Kingdom with the Right to work in the UK to be considered for this role. Applications from outside of the UK will be unsuccessful.
This role will be predominantly home based but some travel will be required to events in Bristol therefore we can only consider candidates in the Bristol area.
You will be responsible for calling families who receive the National Child Measurement Programme to chat about the impact of the results, discuss what is happening for them as a family, and encourage them to take up any of our free services.
Whilst calling families, you'll need to be flexible and adopt multiple approaches and techniques to encourage parents to make use of free services that will ultimately improve the health and wellbeing of their family.
You'll thrive in this role if you enjoy having meaningful conversations, have skills around motivational interviewing, empathetic listening and have the courage to approach parents/carers with tenacity and challenge decisions with curiosity.
In this role, you'll be able to engage in meaningful work that truly impacts childhood obesity, enhancing lives by improving quality and longevity.
Role duties:
• Call families who receive an above healthy weight NCMP letter
• Discuss how they feel about receiving the letter
• Have sensitive and perhaps tough conversations with parents regarding their child's weight
• Discuss the support available in the local community and talk through the services we provide
• If families would like support book them into the system and send confirmation/welcome packs, as well as share any relevant resources with families
• Update system with communications with families
• Manage family profiles on the CRM
• Manage the NCMP data
• Understand the community support available for families
• Support the delivery team on asset mapping of local services
• Meet with local partners and stakeholders to update on our services
• Any other requirements for the business.
Community Outreach and Stakeholder Collaboration
Develop and sustain relationships with NCMP (National Child Measurement Programme) nurses across localities to enhance referral pathways and service integration.
Support school-based engagement initiatives such as workshops, assemblies, and activity days to promote healthy lifestyles and increase service visibility among children and families.
Qualifications and Experience
• Experience working with families in a supportive or educational capacity
• Experience of working in a public health environment
• Experience of working in a customer facing role
• Experience and competence in using a data management system
• Experience of using IT systems
• Experience of inputting and processing data
• Experience of managing customer concerns or issues
• Experience of working remotely
• Experience in communicating information with other teams
• An understanding of the stages of behaviour change
Individual competencies
• A personable, non-judgmental and sensitive approach to communicating with the public
• IT literate especially excellent working knowledge of Microsoft Office
• Excellent organisational skills to manage and prioritise workload, anticipate needs and work on own initiative and as part of a high functioning team
• Fluent and clear in English speaking
• Active listening skills
• Excellent data processing and data management system skills
• Confident, self motivated, passionate, flexible and adaptable
• Good attention to detail
• Able to respond positively to new situations
• Methodical with the ability to understand and meet targets and deadlines, able to learn and assimilate new information.
• Ability to reflect and appraise own performance and that of others.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
12,500.00
Maximum Salary
£
14,000.00
Front Desk Coordinator - St. George, UT
Patient access representative job in Saint George, UT
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Competitive Pay $14-$16/hr + BONUS
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *Bonus potential*
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Auto-ApplyCustomer Service Representative
Patient access representative job in Santa Clara, UT
Job Description
ABOUT YESSIO
With offices in Sandy UT, you have the ability to be remote! We can hire remotely throughout the state of Utah, including Price, Logan, Cedar City, St. George, Provo, and Salt Lake City. Yessio, LLC is a family owned business established in 2011. Our clients rely on us to provide excellent service. Yessio is a leading provider of customer sales and professional services. We are committed to bring operational and service excellence to every contact with our customers.
Position Overview
This position handles the customer service inquiries and verifying of account information via telephone or email correspondence. Increasing and maintaining high customer satisfaction key in this role. You will also be verifying bank account and employment information so accuracy and attention to detail are attributes we are looking for.
At Yessio you'll experience:
Paid training
Personal recognition for a job well done
Performance based incentives
Monthly bonuses
Family owned business that treats employees like family
Company barbeques
Monthly team motivation contests
Spacious work area and desks
Weekly coaching sessions
Employee referral bonus program
A stable employer
Office located across from 7800 S. Trax station
Medical insurance
Dental plans
Company paid holidays
Paid time off (PTO) which is earned starting on your 1st day
Job Responsibilities
Perform inbound and outbound calls
Educate and build rapport with customers
Consult with customers to answer customer inquiries
Help setup customer accounts and verify banking and employment information
Process customer payments
Excellent service while achieving quality results
Required Knowledge, Skills and/or Abilities
High School Diploma or GED
Fluent in English
Good communication skills
Cheerful attitude
Ability to learn new skills
Generally computer savvy
Self-motivated to improve skills and add value
Good attendance and punctuality
Basic mathematical skills
Schedule and Hours
Flexible work schedules.
Call Center Hours: Monday Friday from 7:00 am 6:00 pm and rotating every other Saturday 8:00 am 2:00 pm.
Hiring full-time and part-time positions
Patient Service Representative
Patient access representative job in Hurricane, UT
The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.
Shift Details: Fridays 6:30 A.M. - 5:00 P.M.
Essential Functions.
* Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care.
* Documents all phone calls accurately and completely in the electronic medical record (EMR).
* Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.
* Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients.
* Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization .
* Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments.
* Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved.
Skills
* Professional etiquette and communication.
* Collaboration / Teamwork
* Confidentiality
* Customer service
* Resolving patient needs
* Computer literacy
* Time management
* Critical thinking/situational awareness
* Cash management
Minimum Qualifications
* Six months of customer service experience involving interactions with customers.
* Demonstrated basic computer skills involving word processing and data entry.
* Professional manner and strong interpersonal and communication skills.
* Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
* Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.
Preferred Qualifications
* One year of customer service experience involving interactions with customers in person and by phone.
* Billing and collections experience.
* Computer literacy in using electronic medical records (EMR) systems and other relevant software.
* High school diploma or GED preferred.
* Multilingual
Physical Requirements:
Physical Requirements
* Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
* Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
* Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
* Position may require standing for long periods of time, lifting supplies
* May assist patients into/out of the clinic.
Location:
Hurricane Valley Clinic
Work City:
Hurricane
Work State:
Utah
Scheduled Weekly Hours:
10
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$17.86 - $23.22
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
Auto-ApplyCustomer Service Representative
Patient access representative job in Hildale, UT
Job Title: Customer Service Representative
Job Type: Full Time
Company: Village Capital & Investment LLC
Introduction:
Village Capital is a well-established mortgage company committed to delivering a quick, efficient, and quality mortgage loan process to our customers and business partners. We are a nationwide mortgage lender specializing in FHA, VA, USDA Loans. We are a lender/servicer, who works with loan originators, brokers, and correspondents to offer our customers great rates and good terms.
Key Responsibilities:
Receiving inbound calls from current and potential clients
Place outbound calls to follow up with clients on a resolution to their issue
Assisting with their basic mortgage needs to achieve one call resolution
Engage in a meaningful conversation in order to build rapport and assist the client with all aspects of their mortgage.
Partner with internal and external departments to resolve client issues
Basic Qualifications:
High school or equivalent (Preferred)
Computer skills: 1 year (Preferred)
Customer Service Experience
Excellent Phone Etiquette
Keeping composure during stressful predicaments
Possess a strong work-ethic
Must be attentive to detail
Must be computer proficient (Excel, Word, Gmail, Google, etc.)
Always seeking to improve
Commitment to confidentiality
Essential organizational skills
Exceptional verbal and written communication
Benefits:
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
In Summary:
If you are looking for an opportunity to contribute to a growing organization that values your skills and expertise, we want to hear from you. At Village Capital & Investment LLC, we believe in fostering a supportive and inclusive work environment that encourages professional growth. Apply today to take the next step in your career with us!
Billing Specialist
Patient access representative job in Beryl Junction, UT
Dixie Power is seeking a highly motivated, talented, and experienced individual to fill the position of Billing Specialist with the Accounting Department in Beryl. This position is full-time. You must live within 25 miles of the Beryl office.
The position closes at 4:00 pm on Friday, January 2, 2026
POSITION SUMMARY:
Billing Specialists assist in creating member bills and account adjustments, while also playing a key role in member service by addressing challenging member inquiries and problems. They ensure the integrity of the company's billing systems and processes, including maintaining accurate billing, payment histories, and member accounting records. It includes effectively communicating internally and externally.
QUALIFICATIONS, SKILLS, and ABILITIES:
High school diploma or equivalent required.
Additional education or at least one year of customer service experience is preferred.
Specialized training in customer service, bookkeeping, or entry-level accounting is beneficial.
Must be able to analyze and solve problems, create and track financial histories, and reconcile account balances.
Ability to interact effectively with people of diverse cultures, education, and backgrounds to ensure customer satisfaction and understanding is met.
Excellent phone skills along with other oral and written communication skills.
Self-starter, independent worker with a positive attitude and enthusiasm, and a team player.
Strong skills in Google Suite or Microsoft Office Products and software applications, with the ability to compile data and records for reports.
Ability to work under stress and meet deadlines; exhibit good time management.
Use discretion and maintain confidentiality.
Must live within 25 miles of the Beryl office (71 E HWY 56).
PARTIAL LIST OF DUTIES AND RESPONSIBILITIES:
Review accounts and prepare utility bills, as well as other related bills and notices, including final bills, past-due notices, shut-off warning notices, and actual shut-offs. Perform a quality control review of new and closed accounts, as well as other similar utility billing activities, processed by Member Services.
Review the member database, including data entry of updates or corrections, before sending out bills. Review the final bill and utility billing exception reports to ensure that any problems with bills are corrected. Proofread communications to be included in member bills; schedule the sequencing and printing of bills to members; resolve any production problems.
Compile reports and necessary documents, spreadsheets, historical data, billing account statements, and other information to respond to staff and member inquiries. Prepare month-end closing reports and adjustment entries, as well as account reconciliations.
Customer Service Rep (09110) - 2351 South River Rd., #1
Patient access representative job in Saint George, UT
Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Always maintain a professional appearance in compliance within the Domino's Pizza Grooming Standards.
What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
Qualifications
Must be 16 years or older. No experience necessary.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Medical Billing Specialist
Patient access representative job in Saint George, UT
Job Description
Do you enjoy helping others and making a difference?
We are seeking a detail-oriented and experienced Lead Medical Biller to oversee and optimize our medical billing operations.
In this vital role, you will ensure the accuracy, efficiency, and compliance of all billing processes-driving timely reimbursements and supporting the financial health of our practice.
The ideal candidate thrives in a fast-paced healthcare environment, demonstrates strong leadership and communication skills, and has a deep understanding of billing procedures, payer policies, and coding standards.
Join our dedicated team and help us continue delivering exceptional care while maintaining the highest standards of operational excellence.
Compensation:
$20 - $23 hourly
Responsibilities:
Lead and support a team of medical billers, providing training, guidance, and performance feedback
Review and process medical claims for accuracy and completeness before submission
Monitor claim denials and rejections; oversee timely follow-up and appeals
Ensure compliance with payer guidelines, HIPAA regulations, and internal policies
Collaborate with coding staff, providers, and administrative teams to resolve billing discrepancies
Generate and analyze billing reports to identify trends, issues, and opportunities for improvement
Stay current with changes in insurance policies, billing regulations, and reimbursement models
Assist in developing and implementing billing procedures and best practices
Qualifications:
High school diploma or equivalent required
Minimum 3-5 years of medical billing experience, with at least 1 year in a leadership role
Strong knowledge of CPT, ICD-10, and HCPCS coding systems
Proficiency in billing software
Clearinghouse Rejections knowledge is a plus
Excellent communication, organizational, and problem-solving skills
Certification in medical billing or coding (e.g., CMRS, CPB, CPC) is a plus
Mental Health experience not required, but a plus
About Company
Our goal is to provide the best comprehensive mental health care in Southern Utah. From board-certified licensed psychiatrists using the latest science and research-based medicine, compassionate counseling, state-of-the-art TMS treatments, and everything in between for a better-balanced life.