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Patient access representative jobs in Santa Maria, CA - 174 jobs

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  • Customer Service Representative - State Farm Agent Team Member

    Julia Tipolt-State Farm Agent

    Patient access representative job in Solvang, CA

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Paid time off Opportunity for advancement Training & development State Farm Customer Service Role Now Inviting Candidates to Apply Join a winning insurance and financial services team. Apply to become a State Farm Customer Service Representative responsible for taking care of existing customers. Unexpected events happen. We are looking for team members who want to be involved in the lives of others to help them plan against the financial impact that occurs when the unexpected happens. When it comes to making responsible insurance and financial decisions, people procrastinate and purchase inferior products. People purchase insurance and financial products that lack the most important benefits. These people need our help to make better and more responsible decisions. We are hiring new team members who have a passion for serving our existing customers and helping them obtain additional products that will save them from a financial disaster when the unexpected happens. This is a rewarding career for the right person. If you have what it takes, you will enjoy a higher income that pays you for working hard and achieving results. We will teach you the skills of insurance planning, selling, and maintaining a strong clientele who will send you referrals and continue to purchase products from you as their life grows. If you have the following personality traits, character traits, attitudes, and motivations, we invite you to try out for our team. YOU are Results oriented and goal driven and can work independently without close supervision. wanting an opportunity to be a part of something that is lasting. Interested in being trained to serve customers and pivot to additional products. confident in your abilities, and you are an optimistic person who believes that your actions can positively impact your future. Able to imagine success then create it. You dont blame other people and circumstances for your challenges. A people person and have a strong desire to help them. intelligent and are willing to study and learn the necessary skills, to gain an insurance license, to learn our products, and learn to use our computer systems. Able to show how your character is your strength. You are honest, hard-working, treat other people the way you want to be treated, and you take responsibility for your actions and your future. Discipline enoughto get distracted by unproductive activities. Able to see that servicing and growing customers as a worthy profession. You have researched State Farm and realize the value of service and quality products that we bring to customers. Able and willing to serve others by listening to their challenges, discovering their needs, presenting quality solutions, then getting their commitment to take your advice. Willing to put customers needs first and based on the service and quality products that you recommend; even though, you may not always have the lowest price. You can keep them as a customer, because they trust you and your service, not price. If YOU have what it takes, we will train you to use our proven systems, and you can create the following future for yourself: You have taken advantage of the strong leadership and coaching from your previous mentors or have decided you need one. You are ready to execute the tried-and-true model that proved successful for many other State Farm team members. Your income is above and beyond what you could have ever imagined. You help your clients build solid financial futures. You are excited about the retirement income you are building for yourself and your family. Career Benefits: Base Salary plus a very lucrative commission program. Retirement Plan including Health benefits. Great bonus potential for top performers Incentive paid travel opportunities Paid time off - vacation, personal time, sick time and Holidays paid Outstanding preparation if you aspire to be a State Farm agent in the future Extensive training available
    $32k-42k yearly est. 8d ago
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  • CCPA - Standardized Patient (Santa Maria, CA)

    A.T. Still University of Health Sciences 4.4company rating

    Patient access representative job in Santa Maria, CA

    A.T. Still University (ATSU) seeks applications for non-exempt Standardized Patients (SPs) to work at the Santa Maria, California campus. A Standardized Patient is an individual who accurately and consistently portrays a medical patient with various affects and complaints and will participate in simulated office visits where medical students ask medical history questions and/or conduct basic, non-invasive physical exams. They will work closely with various Patient Proctors who will mentor and evaluate their performance and progress. Memorization of patient scripts and participation in Zoom trainings may be required prior to the scheduled encounter events. There is no guarantee of work or hours. The pay rate for this position is $22.00 per hour. Physical Requirements: Ability to repeatedly bend, twist and stretch as well as freely and quickly move on and off an exam table without assistance and the ability to occasionally lift up to 40 pounds. Other Requirements: * Access to and ability to use reliable technology is required. * Must be highly dependable, punctual and flexible with scheduling. * Must work well with others and display a professional attitude and appearance at all times. * Must be willing to wear a patient gown with only undergarments underneath, and at times the gown will be removed to allow for the physical exam. * Must be willing to be videotaped during simulations. * Must have access to reliable transportation and will report to the ATSU Community Health Center where hired for their SP encounters. A.T. Still University (ATSU) does not discriminate on the basis of race, color, religion, ethnicity, national origin, sex (including pregnancy), sexual orientation, age, disability, or veteran status in admission or access to, or treatment or employment in its programs and activities.
    $22 hourly 60d+ ago
  • CCPA - Standardized Patient (Santa Maria, CA)

    Atsu Public

    Patient access representative job in Santa Maria, CA

    Part-time Description A.T. Still University (ATSU) seeks applications for non-exempt Standardized Patients (SPs) to work at the Santa Maria, California campus. A Standardized Patient is an individual who accurately and consistently portrays a medical patient with various affects and complaints and will participate in simulated office visits where medical students ask medical history questions and/or conduct basic, non-invasive physical exams. They will work closely with various Patient Proctors who will mentor and evaluate their performance and progress. Memorization of patient scripts and participation in Zoom trainings may be required prior to the scheduled encounter events. There is no guarantee of work or hours. The pay rate for this position is $22.00 per hour. Physical Requirements: Ability to repeatedly bend, twist and stretch as well as freely and quickly move on and off an exam table without assistance and the ability to occasionally lift up to 40 pounds. Other Requirements: Access to and ability to use reliable technology is required. Must be highly dependable, punctual and flexible with scheduling. Must work well with others and display a professional attitude and appearance at all times. Must be willing to wear a patient gown with only undergarments underneath, and at times the gown will be removed to allow for the physical exam. Must be willing to be videotaped during simulations. Must have access to reliable transportation and will report to the ATSU Community Health Center where hired for their SP encounters. A.T. Still University (ATSU) does not discriminate on the basis of race, color, religion, ethnicity, national origin, sex (including pregnancy), sexual orientation, age, disability, or veteran status in admission or access to, or treatment or employment in its programs and activities.
    $22 hourly 60d+ ago
  • Scheduler

    New Heights Ventures Inc.

    Patient access representative job in Santa Maria, CA

    Job DescriptionDescription: We're looking for a Scheduling Assistant to join our dynamic team! In this role, you'll work alongside the Scheduling Coordinator to ensure smooth schedules, cover open shifts, and keep the gears of our organization turning. No two days are the same here, so if you're excited by a role where every day brings something new, this might be the perfect fit for you! Essential Functions: Professional Communication: Maintain open, productive, and professional relationships with all team members and clients. Your clear communication and writing skills will keep everyone on the same page. Master of All Communication Styles: You'll be comfortable and effective in all forms of communication including telephone, email, face-to-face, and written. Scheduling: Create and manage schedules for both Persons Served and NHV Team Members, tailoring them to meet various needs. Shift Coverage: Swiftly cover open shifts, including PTO requests, sick call outs, no shows, and schedule adjustments, so we're always ready to serve. Notification Management: Verify notifications from our time center, “QS Mobile,” and follow up as needed to keep everyone informed and updated. Training Coordination: Schedule and coordinate training shifts for all team members to ensure they're equipped and confident in their roles. Attendance Tracking: Keep accurate attendance records for our team members, supporting both accountability and development. Software Collaboration: Work directly with time center software representatives to ensure everything is functioning smoothly and efficiently. Additional Support: Take on other projects and duties as assigned by the leadership team, contributing your creativity and initiative. Requirements: Qualifications: Thrives in a Fast-Paced Environment: You enjoy the energy and excitement of a constantly changing role. You're organized, dependable, and always follow through, with a proactive, self-starter mindset. Critical Thinking & Creativity: You're a natural problem-solver who can think on your feet and approach challenges with “outside-the-box” solutions. Schedule Savvy: Experience in schedule writing or maintenance is a plus, but a willingness to learn is essential. Core Values: You exemplify New Heights Ventures' core values of service, inclusion, and integrity in all that you do. Team Player: You can establish and maintain effective relationships with board members, supervisors, and team members alike. Adaptability: You're open to learning new skills and adapting to a variety of situations. Certification-Ready: First Aid and CPR certification are required. If you need to recertify, we'll take care of it! Physical Requirements This role takes place in a typical office setting to include: Ability to sit at a desk and use computer with related tools for an 8 hour work shift Vision to independently view computer screen or printed materials and graphics Ability to lift and carry office materials weighing up to 25 pounds Hearing and speech skills to effectively communicate in English, in person, and over the telephone Free from any physical limitations that would prevent the Scheduling Assistant from performing essential job duties, either with or without a reasonable accommodation.
    $41k-72k yearly est. 6d ago
  • PATIENT REGISTRATION REP

    Common Spirit

    Patient access representative job in Santa Maria, CA

    Job Summary and Responsibilities As a Patient Registration Representative, you will ensure a positive patient experience during registration, employing excellent customer service. Every day you will identify patients, collect accurate demographics, verify insurance, determine/collect financial liability, and explain hospital policies and patient rights to families. To be successful, you will demonstrate exceptional customer service, meticulous attention to detail in data/insurance, and strong communication, crucial for patient satisfaction and reimbursement. * FUNCTIONS AND RESPONSIBILITIES Registration * Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units. * Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration. * Properly identifies the patient to ensure medical record numbers are not duplicated. * Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete. * Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital's information system for regulatory compliance and audit purposes. * Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information in order to ensure appropriate reimbursement. * Carefully reviews all information entered in ADT on pre-registered accounts. Verifies all information with patient at time of registration; corrects any errors identified. * Identifies all forms requiring patient/guarantor signature and obtains signatures. * Ensures all required documents are scanned into the appropriate system(s). * Identifies all appropriate printed material hand-outs for the patient and provides them to the patient/guarantor (Patient Rights and Responsibilities, HIPAA Privacy Act notification, Advance Directive, etc.). * Follows downtime procedures by manually entering patient information; identifying patient's MRN in the MPI database, assigning a financial number; and, accurately entering all information when the ADT system is live. * Follows EMTALA-compliant registration steps for both Emergency Department and Labor and Delivery areas. * Assesses self-pay patients for presumptive eligibility and when appropriate, initiates the process. * In the Emergency Department follows protocol for special cases, including but not limited to 5150, Sexual Assault Response Team (SART), Domestic Violence patients, Child Protective Services, incarcerated patients, Worker Compensation patients, auto accidents, animal bite reporting, etc as required. * Monitors and addresses tasks associated with the Mede/Analytics PAI tool. * Authorization, Verification, and Compliance * Follows approved scripting, verifies insurance benefits on all patients registered daily by using electronic verification systems or by contacting payers directly to determine the level of insurance coverage. * Thoroughly and accurately documents insurance verification information in the ADT system, identifying deductibles, copayments, coinsurance, and policy limitations. * Obtains referral, authorization and pre-certification information; documents this information in the ADT system and submits notices of admission when necessary. * Verifies medical necessity check has been completed for outpatient services. If not completed and only when appropriate, uses technology tool to complete medical necessity check and/or notifies patient that an ABN will need to be signed. Identifies payer requirements for medical necessity. * Verifies patient liabilities with payers, calculates patient's payment, and requests payment at the time of registration * Identifies any outstanding balance due from previous visits, notifies patient and requests patient payment. * Sets up payment plans for patients who cannot pay their entire current copayment and/or past balance in one payment. * Thoroughly and accurately documents the conversation with the patient regarding financial liabilities and agreement to pay. * When collecting patient payments, follows department policy and procedure regarding applying payment to the patient's account and providing a receipt for payment. * Clarifies division of financial responsibility if payment for services is split between a medical group and an insurance company. Ensures this information is clearly documented in the ADT system. * When necessary, escalates accounts to appropriate Patient Registration leadership staff, based on outcomes of the verification process and patient's ability to pay. * Complies with HIPAA, PHI and its implications, ABN, MSP, EMTALA, etc. and other regulations which affect the registration process * Financial Processing and Assistance * Understands and follows the Delay/Defer procedure and escalates accounts that do not meet financial clearance standards to Patient Registration leadership immediately. * Explains the Payment and Billing Assistance Program to all patients regardless of financial concerns or limitations. Refers patients to Patient Registration Specialist as appropriate. * Documents the referral to the Patient Registration Specialist in the ADT system. * Provides financial clearance services to self-pay patients prior to discharge or within 24-business hours. * Acts as resource to other hospital departments regarding insurance benefits and requirements and collaborates with other departments, as needed, to ensure proper compliance with third party payer requirements. * Other Duties * Understands and follows the Cashier policy and procedures. * Properly handles credit card transactions in accordance with PCI-DSS standards and guidelines. Will have access to both single card transactions as well as access to data from multiple transactions or reports and files containing bulk transactional information containing un-encrypted or un-redacted credit card information. * If required by facility, inventories and stores patient's valuables following proper procedure. * Works with physician offices and clinical areas to collect and share patient information and to help update these stakeholders on changes in Patient Registration requirements, processes or programs. * The above statements reflect the general details considered necessary to describe the essential functions of the job as identified, and shall not be considered as a detailed description of all work requirements that may be inherent in the position. Job Requirements Required * High School Graduate General Studies and Minimum 1 year of experience working in a hospital Patient Registration department,physician office setting, healthcareinsurance company, revenue cyclevendor, and/or other revenue cycle related roles. 2 years preferred., upon hire or * High School GED General Studies and Minimum 1 year of experience working in a hospital Patient Registration department,physician office setting, healthcareinsurance company, revenue cyclevendor, and/or other revenue cycle related roles. 2 years preferred., upon hire and * Applicable education and/or training can be used tobalance a lack of experience' and Experience in requesting and processing financial payments., upon hire * None, upon hire Where You'll Work Marian Regional Medical Center, a 191-bed facility located in Santa Maria, California, is recognized as one of the Top 250 Hospitals in the Nation by Healthgrades and was awarded Best Maternity Care by Newsweek. It ranks among 10% in the nation for safety core measures in cardiac services and has the only comprehensive cancer treatment and resource program from Los Angeles to San Francisco. Marian's beautiful mission-style facility houses the latest technology to support excellent physicians and caregivers who deliver compassionate care each and every day. Marian Regional Medical Center is a part of Dignity Health's Southwest Division and is a member of CommonSpirit Health, the largest not-for-profit health care system in the nation, boasting an integrated network of top quality hospitals, with physicians from the most prestigious medical schools, and comprehensive outpatient services - all recognized for quality, safety, and service. Marian's offers Santa Maria Valley residents access to the most advanced technologies, an expanded and enhanced Emergency Department, Critical Care Unit, neonatal intensive care unit, and an array of women's services. One Community. One Mission. One California
    $33k-42k yearly est. 20d ago
  • Patient Registration Rep

    Commonspirit Health

    Patient access representative job in Santa Maria, CA

    Where You'll Work Marian Regional Medical Center, a 191-bed facility located in Santa Maria, California, is recognized as one of the Top 250 Hospitals in the Nation by Healthgrades and was awarded Best Maternity Care by Newsweek. It ranks among 10% in the nation for safety core measures in cardiac services and has the only comprehensive cancer treatment and resource program from Los Angeles to San Francisco. Marian's beautiful mission-style facility houses the latest technology to support excellent physicians and caregivers who deliver compassionate care each and every day. Marian Regional Medical Center is a part of Dignity Health's Southwest Division and is a member of CommonSpirit Health, the largest not-for-profit health care system in the nation, boasting an integrated network of top quality hospitals, with physicians from the most prestigious medical schools, and comprehensive outpatient services - all recognized for quality, safety, and service. Marian's offers Santa Maria Valley residents access to the most advanced technologies, an expanded and enhanced Emergency Department, Critical Care Unit, neonatal intensive care unit, and an array of women's services. One Community. One Mission. One California Job Summary and Responsibilities Employing excellent customer service skills, the Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process. In order to ensure appropriate reimbursement for services rendered, primary duties include: a) Appropriate patient identification b) Collecting accurate and thorough patient demographic data c) Obtaining insurance information and verifying eligibility and benefits d) Determining and collecting patient financial liability e) Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance The Patient Registration Representative adheres to the organization's policies and procedures for resolution of patient financial liability. Additionally, the Patient Registration Representative is an information source for patients and families by explaining hospital policies, patient financial responsibilities and Patient Rights and Responsibilities. This position is represented by SEIU-UHW and is covered by the terms and conditions of the applicable collective bargaining agreement. Job Requirements Minimum Requirements: Minimum one (1) year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles Applicable education and/or training can be used to balance a lack of experience High school diploma, GED, or equivalent Preferred Requirements: Two (2) years of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles Knowledge of charity care programs as well as the various government and non-government programs Special Skills: Thorough understanding of insurance policies and procedures. Working knowledge of medical terminology. Able to perform basic mathematics for payment calculation. Experience in requesting and processing financial payments. Intermediate to advanced computer skills.
    $33k-42k yearly est. Auto-Apply 60d+ ago
  • PATIENT REGISTRATION REP

    Dignity Health 4.6company rating

    Patient access representative job in Santa Maria, CA

    **Job Summary and Responsibilities** Employing excellent customer service skills, the Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process. In order to ensure appropriate reimbursement for services rendered, primary duties include: + a) Appropriate patient identification + b) Collecting accurate and thorough patient demographic data + c) Obtaining insurance information and verifying eligibility and benefits + d) Determining and collecting patient financial liability + e) Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance The Patient Registration Representative adheres to the organization's policies and procedures for resolution of patient financial liability. Additionally, the Patient Registration Representative is an information source for patients and families by explaining hospital policies, patient financial responsibilities and Patient Rights and Responsibilities. **This position is represented by SEIU-UHW and is covered by the terms and conditions of the applicable collective bargaining agreement.** **Job Requirements** **Minimum Requirements:** + Minimum one (1) year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles + Applicable education and/or training can be used to balance a lack of experience + High school diploma, GED, or equivalent **Preferred Requirements:** + Two (2) years of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles + Knowledge of charity care programs as well as the various government and non-government programs **Special Skills:** + Thorough understanding of insurance policies and procedures. + Working knowledge of medical terminology. + Able to perform basic mathematics for payment calculation. + Experience in requesting and processing financial payments. + Intermediate to advanced computer skills. **Where You'll Work** Marian Regional Medical Center, a 191-bed facility located in Santa Maria, California, is recognized as one of the Top 250 Hospitals in the Nation by Healthgrades and was awarded Best Maternity Care by Newsweek. It ranks among 10% in the nation for safety core measures in cardiac services and has the only comprehensive cancer treatment and resource program from Los Angeles to San Francisco. Marian's beautiful mission-style facility houses the latest technology to support excellent physicians and caregivers who deliver compassionate care each and every day. Marian Regional Medical Center is a part of Dignity Health's Southwest Division and is a member of CommonSpirit Health, the largest not-for-profit health care system in the nation, boasting an integrated network of top quality hospitals, with physicians from the most prestigious medical schools, and comprehensive outpatient services - all recognized for quality, safety, and service. Marian's offers Santa Maria Valley residents access to the most advanced technologies, an expanded and enhanced Emergency Department, Critical Care Unit, neonatal intensive care unit, and an array of women's services. One Community. One Mission. One California **Pay Range** $24.00 - $29.90 /hour We are an equal opportunity/affirmative action employer.
    $24-29.9 hourly 3d ago
  • Patient Service Coordinator - Full Time

    Blue Cloud Pediatric Surgery Centers

    Patient access representative job in Santa Maria, CA

    NOW HIRING PATIENT SERVICE COORDINATOR - Full Time ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors. As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams. Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home! OUR VISION & VALUES At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision. * We cheerfully work hard * We are individually empathetic * We keep our commitments ABOUT YOU You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient. YOU WILL * Greet and register patients and family members * Manage appointments and daily schedule * Manage and provide patients and their families with appropriate forms and informational documents * Provide Customer service * Escalate any issues, questions, or calls to the appropriate parties YOU HAVE Requirements + Qualifications * High School Diploma or equivalent * 2 to 3 years of customer service experience in high-volume dental or medical office setting. * Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively. * Computer skills to include word processing and spreadsheet. Preferred * Strong background in patient care environment * Bilingual (English/Spanish) BENEFITS * We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K. * No on call, no holidays, no weekends * Bonus eligible Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
    $41k-58k yearly est. 4d ago
  • Temp Receptionist - Medical

    Community Health Centers of The Central Coast 4.2company rating

    Patient access representative job in Nipomo, CA

    Job Title: Receptionist - Medical Department: Administration Reports To: Health Center Manager/Regional Operations Manager FLSA Status: Non-Exempt Wage Range that the Company Expects to Pay: $21.00 - $23.15 per hour SUMMARY Under the direct supervision of the Health Center Manager and the general supervision of the Regional Operations Manager, the Receptionist will follow the protocols of the Community Health Centers of the Central Coast, Inc. (CHCCC), by greeting patients in a professional and courteous manner, managing provider schedules to ensure access and efficiency, assisting patients through the registration process, and receiving payments for rendered services. It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, motivated, and organized at all times. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice. Performs duties per Standard Work and Skills Competency Check-Off list. Actively participates in assigned Patient Care Team duties and activities. Provides quality customer service using AIDET Standards. Answers telephone promptly with a courteous and professional manner. Handle high volume of patients and internal/externals customers, and handle frequent changes, delay or unexpected events. Checks patients in-and-out through the practice management system and verifies information. Performs cashiering duties and collects co-payments, payments, and outstanding balances. Reviews and manages patient schedules to anticipate for missed opportunities, scheduling errors, registration form updates, insurance eligibility, and co-payments. Schedules patients per protocol and refers triage calls to nursing staff. Confirms appointments for primary care and ancillary services within 24 hours of appointment. Assists with pre-visit planning. Assists patients with the completion of appropriate forms and reviews for accuracy and completeness. Accurately enters and updates demographic and payer data in practice management system. Verification of coverage and payer eligibility, which may include programs, private insurances, Medi-Cal, and Sliding Fee. Informs patients about all available services and programs. Observes for patients in distress and promptly reports to nursing staff. Demonstrates and maintains knowledge of practice management system, payers, and Standard Work. Maintains inventory of paperwork and ensures most up to date form is being used. Issues visitor passes when required. Performs variety of clerical duties. Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescents, adults or geriatrics). Demonstrates knowledge of domestic violence, child and dependent abuse protocols. Demonstrates culturally sensitivity and competence with patients. Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation). SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or GED equivalent required. Minimum one year of customer service position preferably in a medical setting. Ability to remain professional and courteous with customers and patients. Must have excellent verbal and written communication skills. Knowledge of medical terminology is desirable. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients or employees of organization. Bilingual - ability to read, speak and write in English and another language is desirable. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratios and percent, and to draw and interpret bar graphs. REASONING ABILITY Ability to apply sound judgment in understanding to carry out instructions in written or oral form. Ability to make appropriate job decisions following standard office policies and past precedents. COMPUTER SKILLS Experience with word processing, spreadsheets, email, and keyboarding required. Microsoft Office skills preferred. Working knowledge of EHR preferred. CERTIFICATES, LICENSES, REGISTRATIONS Certificate in Medical Front Office procedures desired. Possession of current, valid, unrestricted California Driver's License (Class C) required. CPR (BLS-C) card preferred. OTHER REQUIREMENTS Required to pass a criminal history background check upon hire. Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit, stand and walk. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work in a fast-paced environment. The noise level in the work environment is usually moderate. Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed.
    $21-23.2 hourly 28d ago
  • Patient Care Coordinator (Spanish Bilingual Preferred)

    Conversio Health Careers 3.7company rating

    Patient access representative job in San Luis Obispo, CA

    Full-time Description Conversio Health busca una persona paciente, confiable, y simpática para ocupar el puesto de Coordinador de Atención al Paciente. Nuestro Coordinador de Atención al Paciente (PCC, la abreviación en inglés) servirá como un enlace entre el paciente y los profesionales de la salud y se centrará en garantizar que los pacientes existentes reciban un excelente servicio al cliente. Conversio Health is looking for a patient, reliable, and compassionate individual to fill the position of Patient Care Coordinator. Our Patient Care Coordinator (PCC) will serve as a patient liaison with health care professionals and focus on ensuring existing patients receive outstanding customer service. Bilingual in Spanish and English preferred. This is a full time (Monday - Friday), on-site position in our San Luis Obispo office. Job Responsibilities 1. Complete incoming and outgoing calls to patients and doctor's offices. 2. Document notes appropriately. 3. Review notes for needed documents. Verify information is correct with patients and/or Doctors offices during phone calls and update information as needed. 4. Resolve customer service concerns and customer complaints. 5. Answer emails timely and professionally. Be readily available to respond to Teams messages. 6. Participate in staff education 7. Follow company policy and procedures. 8. Share in Conversio Health's vision of being a caring, honest, reliable and efficient healthcare partner. Requirements Knowledge, Skills and Abilities Required Proficient understanding of medical terminology, health conditions, and regulations as they pertain to the company (Training is provided) Excellent organizational skills and time management in order to manage multiple tasks throughout the day Telephonic customer service skills including the ability to make unsolicited calls (telephonic education to external clients), while maintaining good etiquette and providing accurate information (Training is provided) Excellent computer and office systems skills including all MS Office applications (Word, Excel, Outlook, PowerPoint) required and must be able to adapt quickly to learning new software (Training is provided) Must have demonstrated ability to work independently and exercise sound judgment and problem solving skills Excellent communication, interpersonal, and presentation skills as demonstrated by the ability to communicate with coworkers and managers Experience and Education Required High School Diploma or GED required. Bachelor's degree preferred. 1-2 years of professional experience in customer service, healthcare or related business preferred. Benefits The Conversio team enjoys a competitive benefits package including: 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Vision insurance About Conversio Health Conversio Health was founded in 2013 and is headquartered in San Luis Obispo, California. We are an innovative chronic condition management company that serves as a key link between the patient, the physician, and the health plan. We have developed a completely new approach for chronic respiratory condition management that combines proprietary technologies, customized medication therapies, with a multidisciplinary care team to deliver improved clinical and financial outcomes, and higher patient satisfaction. Our unique, high touch pharmacy model provides home delivery services, personalized patient education and support, and disease progression and medication effectiveness monitoring to prevent unnecessary hospitalizations before they occur. Conversio enables a higher level of care coordination across the care continuum and has a proven track record of lowering its health plan partners' drug cost and improving clinical outcomes for thousands of patients with COPD and Asthma across the United States. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Criminal background check and drug screen are required once the position is accepted. Salary Description Starting salary $20.00 - $21.15/per hour
    $20-21.2 hourly 11d ago
  • Showroom Customer Service Representative

    Ferguson Enterprises 4.1company rating

    Patient access representative job in San Luis Obispo, CA

    Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. We're looking for a Showroom Customer Service Representative at our San Luis Obispo location to help customers create their dream homes. You'll receive in-depth training on luxury plumbing, lighting, and appliances. We want a friendly, organized team player with a background in sales and customer service. Interior design passion is a plus, but not required. If you're great at managing your time, thrive in a fast-paced environment, and bring a positive attitude, we want you! At Ferguson, we value our associates, offering a supportive, people-first culture with opportunities to grow and succeed. Pay Range: Starting at $25/hr and up based on experience. Schedule: Tuesday-Saturday, 8:30 am - 5:00 pm plus overtime as needed. Responsibilities: Assist customers on the showroom floor Strive to increase knowledge of entire product offering Support efforts of Outside Sales Associates Work hand-in-hand with Showroom Sales consultants by performing the administrative functions that ensure our customer's needs are being met. Support the Showroom Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing. Updating customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information. Requirements: 0-3 years of prior customer service experience preferred Knowledge of plumbing fixtures, lighting, and appliances preferred Results oriented, able to meet goals, build relationships, and enjoy a team environment Excellent communication for phone/in-person sales, time management and organizational skills Ambition to succeed and self-motivated General digital literacy Ability to multi-task Passion for customer service Ability to learn quickly This is a commission eligible role. The estimated total compensation range is $57k - $77k annually. At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - $15.00 - $20.94 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information
    $57k-77k yearly Auto-Apply 12d ago
  • Patient Access Representative (Outpatient), Full Time, Day Shift

    Adventist Health 3.7company rating

    Patient access representative job in Templeton, CA

    Located in Templeton amongst the oak trees, Adventist Health Twin Cities has been serving northern San Luis Obispo County since 1977. Comprised of a 122-bed acute care facility, our team provides exceptional care in emergency medicine, orthopedics, obstetrics, digestive disorders, wound care, and various medical, surgical and outpatient services. Locals enjoy weekly farmers markets in downtown Templeton, farm-to-fork dining, beautiful landscapes for hiking and biking, and beach days just fifteen minutes away at Cambria and Morro Bay. Job Summary: Facilitates the coordinator of scheduled outpatient services and programs and is responsible for completing and verifying all registration information and collecting the patient's financial responsibility. Provides clerical support. Enters status changes in the computer. Works on routine assignments within defined parameters, established guidelines and precedents. Follows established procedures and receives daily instructions on work. Job Requirements: Education and Work Experience: High School Education/GED or equivalent: Preferred Associate's/Technical Degree or equivalent combination of education/related experience: Preferred Essential Functions: Facilitates the patient admission and discharge process including collection of patient information and financial data. Performs clerical tasks such as answers phone calls and questions. Maintains files and patient information up to date. Schedules and coordinates appointments with patients. Confirms patient appointments and gives appropriate instructions. Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
    $33k-41k yearly est. Auto-Apply 10d ago
  • Dental Scheduling Coordinator

    Santa Maria Pediatric Dental Group

    Patient access representative job in Santa Maria, CA

    Job DescriptionSalary: $18-$23 We are looking for a personable scheduling coordinator for our fast paced dental office to ensure that dental patients appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of the patients. The scheduling coordinators responsibilities include entering patient information onto our data system, answering multiple phone line, addressing patients questions, and arranging referrals to other dental specialists. The successful candidate must be friendly, fast learner and able to multi-task, team player, have superior customer service skills and love kids. To be successful as a scheduling coordinator, you should be able to organize and maintain patient waiting areas as well as front-desk areas. Ultimately, a top-performing scheduling coordinator will perform all duties in a manner that ensures the efficient running of the dental practice. Position has room for growth and advancement for the right individual. Scheduling Coordinator Responsibilities: Customer Service; acknowledge, smile, greet and welcome patients into our practice Answer multiple line telephones Scheduling, rescheduling, or canceling appointments as needed Assist parents and patients with completely patient information forms Preparing patients charts and daily schedules Confirm appointments Follow up on no shows/cancellation of appointments. Correctly and comfortably request and process patient co-payments in the patient accounts Check voicemails, email and texts on an ongoing daily basis Maintain a clean and friendly waiting area for patients Scheduling Coordinator Requirements: High school degree, GED or related Bi-lingual (English/Spanish) preferred Experience in a dentist/medical office environment Excellent communication and customer service skills Team player attitude Ability to work full time Monday-Friday anywhere from 7:30 am to 5:30 pm We offer a competitive benefit package: Sick Pay Vacation Pay Medical (including prescriptions) Vision insurance Dental benefit Continuing education and advancement opportunities 401 (k) plan Various bonus incentive programs Scrubs We offer a competitive benefit package: Vacation and Sick Pay Medical (including prescriptions), Vision, dental benefit 401 (k) plan Scrubs Opportunities for advancement
    $18-23 hourly 7d ago
  • (7881) Santa Maria: Customer Service Rep

    Domino's Franchise

    Patient access representative job in Santa Maria, CA

    No one likes being bored at work, which is why a Domino's job is all about having fun! We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. Come join the #1 Pizza Company in the world! Job Description As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us. Your contact with every Customer plays an essential key role that helps us create smiles by making lives easier. You are the face of Domino's. What are some things a CSR does?! Provide a fun, happy, and exciting environment for our customers while taking orders. Uphold and represent a rock-solid brand image. Get into the action and make the perfect product all the time. Multitask in a competitive, fun, and fast-paced work environment. ADVANCEMENT Many of our team members began their careers as CSRs and delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Our company prides itself in promoting to management and above store roles from within. What does that mean for you? You can start as a CSR and move up the ranks to management. Who knows? Maybe you are the next Domino's franchisee! Qualifications Must be 16 years or older. To enter into management you must be 18 years or older. Additional Information California Pay Disclosure: The rate of pay is the applicable minimum wage rate with potential $0.25 to $1.50 per hour depending upon experience and longevity with the employer. All your information will be kept confidential according to EEO guidelines.
    $32k-42k yearly est. 2d ago
  • Patient Access Registrar

    Cottage Health System 4.8company rating

    Patient access representative job in Solvang, CA

    Cottage Health seeks a Patient Access Registrar for their CH Patient Access department responsible for working directly with patients, clinical staff, and other Cottage Health employees to provide information and resolve issues relating to patient accounts. The Patient Access Registrar is the first impression of patients arriving for services and is responsible for creating a positive patient experience. This is not an exhaustive statement of duties, responsibilities, or requirements. * Responsible for maintaining updated information on patient accounts. Advises patient/guarantor of benefits and provides information on financial responsibilities the patient/guarantor may have and collects when possible. * Explains services and facility policies regarding payment of hospital bill when able and applicable. Offers financial assistance and screens patients for government programs and CH charity. * Provides excellent service to all patients, family members, and visitors as they arrive for hospital services. * Serves as a contact person for staff regarding questions/issues/account resolution and works with other departments to contribute to account resolution and manage receivable. All job qualifications listed indicate the minimum level necessary to perform this job proficiently. Education: * Preferred: College Associate's degree or higher. Technical Requirements: * Minimum: Basic MS Word, Outlook and Excel skills; 35 wpm keyboard/typing speed. * Preferred: Expert knowledge of MS Office software, including PowerPoint and Access. Years of Related Work Experience: * Minimum: 1 year of experience in an office, hospitality, or customer service environment. * Preferred: 2 years of related work experience in a healthcare environment, with a working knowledge of medical terminology.
    $40k-46k yearly est. Auto-Apply 33d ago
  • Patient Registration Clerk

    Bakersfield Family Medical Center

    Patient access representative job in San Luis Obispo, CA

    Under the direction of the Supervisor of Clinics, this position is responsible for registering patients, answering, and directing telephone calls, verifying insurance, and collection of payments and cash deposits. The Patient Registration Clerk will interact with other departments, clinic personnel, and outside providers in a professional and friendly manner, to create and maintain a positive relationship with our internal and external customers. 1.1 Greets and receives patients and visitors coming to the office with a friendly greeting. 1.2 Verifies insurance eligibility at the beginning of the month for patients on schedule. 1.3 Ensures that eligibility is verified for all patients before they receive treatment with any provider. 1.4 Prepares all needed paperwork for physical examinations, work evaluations, return-to-work evaluations and injuries and other visits. 1.5 Checks in patients for their appointments in NextGen. 1.6 Prepares all needed paperwork for physical examinations, work evaluations, return-to-work evaluations and injuries and other visits. 1.7 Daily pick-up of mail. 1.8 Answers telephone calls to the reception station. 1.9 Orders supplies for the reception station (or identifies need for re-ordering). 1.10 Prepares new patient charts. 1.11 Enters all pertinent patient demographics, insurance carrier information and processes all forms daily. 1.12 Batch ledgers daily. 1.13 Cover other clinics as needed. 1.14 Ensures members are enrolled in the Patient Portal. 1.15 Collects fees when applicable. (Copays and POA's). 1.16 C&L Annual Training. 1.17 Willing to work at any company location or department, depending on business/staffing needs (if driving for the company then employee must provide current CDL and Auto Insurance). 1.18 Other duties as assigned.
    $33k-42k yearly est. 3d ago
  • Patient Care Coordinator

    Smile Brands 4.6company rating

    Patient access representative job in Solvang, CA

    As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) M-F 8am-5pm Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting Compensation $21-$25 About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
    $37k-46k yearly est. Auto-Apply 6d ago
  • Customer Service Representative

    Chevron Stations

    Patient access representative job in Nipomo, CA

    Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI#: 1972 Station Address: 460 West Tefft St, Nipomo CA, 93444 Job Expectations: Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately. Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures Follow federal law and company standards on carding customers for all age restricted products sold at the stations. Work professionally with vendors and contractors. Regular and punctual attendance is expected. Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment. Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently. Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Actively promote store specials and other marketing programs. Cross-check price of delivered goods for accuracy. Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store. Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only) May perform other duties as assigned by management. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. Strong attention to detail. Ability to handle challenging situations professionally and exercise exceptional judgement. Ability to work both independently and in team settings. Must possess required up-to-date food handling certificates, as required by law (in specific locations only). Cooking/Restaurant experience preferred Supervisor Responsibilities: This position has no supervisory responsibilities Travel: Rare, limited to required training and coverage for nearby stations. Physical Demands Include but are not limited to: Ability to stand and walk for long periods of time on hard and uneven surfaces. Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity. Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. Periodic exposure to all outdoor conditions during daylight hours. Moderate exposure to walk-in coolers and freezers at 34 F or lower. Frequent handwashing and attention to personal cleanliness standards. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: Full-time & Part-time shifts available Direct Deposit with competitive weekly pay Health & Wellness packages available for purchase Education reimbursement program Shift Differential Pay for select shifts and job titles Management Bonus Program Loyalty Service time Program Commuter benefit Program Compensation Range: $18.00 - $19.00 Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
    $18-19 hourly Auto-Apply 60d+ ago
  • Customer Service Representative - Central Ops

    Community Bank of Santa Maria 4.2company rating

    Patient access representative job in Santa Maria, CA

    For description, visit PDF: ************ yourcbsm. com/Portals/CommunityBankSantaMaria/PDF/Careers/Central_Ops_CSR_20250827. pdf?ver=z6OkwNDVb-Et5ttHshb5xw%3d%3d
    $35k-41k yearly est. 60d+ ago
  • Patient Care Coordinator (Front Office) - Dermatology

    Skin and Cancer Institute

    Patient access representative job in Templeton, CA

    Job Description Join Our Team at Skin and Cancer Institute! Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team! Why Join Us? At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact. Summary of Position Work Location: 1310 LAS TABLAS RD., STE. 105 | TEMPLETON, CA 93465 The Patient Care Coordinator serves as the first point of contact for patients and visitors, ensuring a welcoming and professional environment. This role is responsible for managing front desk operations, scheduling appointments, verifying insurance, collecting payments, and supporting clinical staff with administrative tasks. The ideal candidate will demonstrate excellent communication skills, attention to detail, a commitment to patient care and confidentiality, and maintain professional grooming and appearance at all times What You'll Do: Essential Duties & Key Responsibilities Courteously check patients in and out according to our Customer Service standards. Asking every patient for a google review. Maintaining timely, professional, and consistent communication across Teams, Klara, and email throughout scheduled work hours. Verify primary and secondary insurance prior to scheduled visits in accordance with protocols. Follow all HIPPA regulations, keep patient personal and financial information confidential. Collect appropriate dues. (co pays, co-insurance, deductibles); obtain CCOF for eligible patients. Document payment notes; balance and reconcile payments collected during your work shift. Maintain and update provider schedules as needed within company guidelines. Schedule and confirm patient appointments in accordance with protocols. Maintain patient charts; ensure patient demographic and insurance information is verified and updated for each visit. Create / prepare superbills accurately and in a timely manner. Anticipate, manage, and respond positively to changing conditions, i.e. extended wait times. Deescalate/resolve patient grievances with effective and kind communication. Keep the front office and patient waiting areas neat and orderly to maintain our high standards. Other duties are assigned to assist with the overall function of your location. Ability to know the difference between HMO, PPO, POS and Medicare insurances. Which requires auth. referral Ability to input the correct payor ID or name and address into EMA. Collecting all pertinent information at check in. (NPP, INS & ID, Demos, CCOF) Updating the PA log, ensure codes are entered correctly. Closing tasks - end of day is accurate and uploaded to share drive. Collecting cosmetic sales in lightspeed. Maintain a clean and organized reception area and restroom facilities. What We're Looking For: Required Skills & Abilities Strong customer service and interpersonal skills Effective verbal and written communication skills Knowledge of primary and secondary insurance types, billing, and documentation procedures Proficiency in Microsoft Office and EMA software and Lightspeed Ability to stay focused on tasks to be accomplished while working in dynamic situations Ability to maintain HIPAA confidentiality and professionalism Confidently and professionally ask for and process financial payments Education & Experience High school diploma or equivalent required. 1-2 years of experience in a medical office or customer service role preferred. Familiarity with HIPAA regulations and healthcare operations. Additional training or certification in medical office administration is preferre EQUIPMENT & SOFTWARE OPERATION The incumbent in this position may operate any/all of the following equipment: Microsoft 365 apps, Fax, Email, iPad, EMA, Lightspeed, Klara, POS/CC Terminal, Availity, Insurance Portals, Telehealth What We Offer: Competitive salary and benefits Health, dental, vision, and ancillary insurance options 401K retirement savings Paid time off Professional development opportunities Supportive and fair work environment Apply Today! Be a part of a dynamic team that's transforming skin health. Submit your resume and cover letter to *******************. We can't wait to meet you! #HealthcareJobs #DermatologyCareers #JoinOurTeam #NowHiring
    $33k-52k yearly est. Easy Apply 7d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Santa Maria, CA?

The average patient access representative in Santa Maria, CA earns between $30,000 and $47,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Santa Maria, CA

$38,000

What are the biggest employers of Patient Access Representatives in Santa Maria, CA?

The biggest employers of Patient Access Representatives in Santa Maria, CA are:
  1. A.T.Still University
  2. Dignity Health
  3. Common Spirit
  4. Commonspirit Health
  5. Atsu Public
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