Patient access representative jobs in Sioux City, IA

Job Description Serves as the point of contact for patients entering Pender Community Hospital and Medical Clinics. Establish collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. Ensure superior customer experience by identifying and resolving patient needs related to patient intake and care including greeting and checking-in patients, scheduling appointments, as well as verifying information supplied by patients. ESSENTIAL JOB DUTIES & RESPONSIBLITIES Greets incoming customers in a professional manner to assess customer needs and ensures needs are met and customer service expectations exceeded. Efficiently updates and verifies patient demographics, insurance, and contact information, and assists customers in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Thoughtfully directs patients on next steps and informs patients about delays and wait times. Promptly schedules appointments utilizing provider templates and scheduling guidelines. Obtains insurance eligibility information using various phone and on-line resources. Reviews all insurance eligibility responses for completeness. Proactively requests payments from patients on current medical services. Receives and processes those payments following appropriate procedures for handling payments. Willingly coordinates with other care teams and other employees to provide a seamless experience for patients. Hours: As needed, Monday-Friday, 7:30am-5:00pm, Rotating Saturday, 8:00am-12:00pm QUALIFICATIONS Education, Experience: High school diploma or equivalent Registration experience preferred Excellent customer service skills required. Effective knowledge and familiarity with word processing, computer navigation, and e-mail Certificates, Licensure, Registrations: None GENERAL REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required. Ability to add, subtract, multiple and divide Ability to read, interpret, and take action as it relates to basic documentation and information Ability to use computer systems, computer navigation, and Internet Ability to write reports and correspondence Ability to adapt to change Ability to problem solve Interpersonal and communication skills to interact effectively with customers and all members of the team EQUIPMENT, TOOLS, MATERIALS Knowledge of computer hardware equipment and software applications relevant to work functions. Benefits: 403(b) Retirement: Group Incentive Plan (GIP): The hospital sets facility wide goals for our annual fiscal year. Depending on how many of those goals we meet at the end of the fiscal year that determines the amount of bonus employees receive. This institution is an EEO/AA Employer and Provider - Protected Veterans and Individuals with Disabilities.

SCHEDULE: 6AM-6PM (3 DAYS PER WEEK). EVERY 4TH WEEKEND. Provide great customer service with a friendly, helpful disposition for all people entering Cherokee Regional Medical Center. Efficiently and accurately collect demographic and financial information from all patients following appropriate regulatory guidelines. Obtain the appropriate signatures from registered patients and provide them with the required information regarding their rights and responsibilities, financial assistance and other regulated information. ESSENTIAL FUNCTIONS: * Provide a friendly, welcoming and helpful atmosphere * Interviews patients to obtain reason for visit, demographic information and insurance information * Reviews daily outpatient schedule for any additional paperwork needed from specific patients * Prepares patient estimates and reviews those with patients at time of registration * Collects payments from patients, i.e. estimate payments or co-pay amounts * Completes tasks within work ques daily QUALIFICATIONS: Education: * Required: High school diploma or GED. License/Registration/Certification: * None Required Experience: * Customer service experience within an office setting. * Preferred: Experience in a medical setting Knowledge/Skills/Abilities: * Knowledge of office procedures and of spelling, grammar and punctuation * Skill in typing and data entry with minimal errors * Ability to to communicate effectively in both oral and written form * Ability to read and understand information and ideas presented in writing * Ability to operate a personal computer with a general understanding of application software and an understanding of the Internet * Ability to learn organization-specific software * Ability to apply general rules to specific problems to produce answers that make sense Join our team of committed and caring professionals. The over 400 employees of Cherokee Regional provide seamless, quality care to our communities. Enjoy competitive wage and benefits offered include: paid time off, health, dental and vision insurance, life insurance, short term and long term disability, retirement program, tuition assistance, flex spending, EAP, free Fitness Center membership, health and wellness program.

Why Choose Meron Financial Agency? Are you a top performer but not being paid like one? Or maybe you are paid well but sacrificing time with your loved ones? At Meron Financial Agency, we believe you shouldn't have to choose between financial success and personal freedom. We're a leading firm committed to empowering individuals and businesses to achieve their financial goals. With a client-centric approach, cutting-edge technology, and a supportive team environment, we offer the tools and opportunities you need to thrive. We are looking for passionate, driven individuals who want to make a meaningful impact on people's lives as financial consultants. Whether you're starting your career or looking for a new challenge, we provide the platform for you to succeed while enjoying work-life balance. If you're ready to step into a rewarding career, we'd love to have a conversation about how your skills can contribute to our team. Qualifications: Must reside in the US Must be a US citizen or legal/permanent resident Compensation Structure: Commission-Only with no ceiling to your earning potential Average agents earn $800 - $1,200 per policy starting out Part-time agents can earn $50,000+ in the first year Full-time agents have the potential to make $80,000 - $300,000+ in their first year Agency Owners can generate system-driven income of $200K - $500K+ annually Plus, with our streamlined lead generation system, there's NO COLD CALLING. You'll only be contacting individuals who have already requested information. What Makes Us Different: No Cold Calling - We Provide the Leads Agency Ownership Program Leadership Development Fully-Expense Paid Trips Work-Life Balance One-on-One Mentorship Cutting-Edge Technology Partnerships with 60+ A+ Rated Insurance Companies (Foresters, Mutual of Omaha, Transamerica, Americo, and more) Bonuses (Producer Bonus, Capital Bonus, and more) Passive Income Opportunities Relationships Matter - People Come First Ready for your next career move?

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s). JOB DUTIES: • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. • Orders items to ensure appropriate inventory levels are maintained for customers. • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order. • Expedites backorders. May pull inventory and prepare order for shipment to customer. • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory. • Determines the most cost effective shipping method for customer orders. • May handle customer returns. • May support specific customer(s). • Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems. • Performs other duties as assigned. • Responds to customer inquires regarding products, provides quotes, and handles order entry. Due to experience & training, may handle more challenging inquires. EDUCATION & EXPERIENCE: Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES: • Excellent communication skills including written, verbal, and listening. • Ability to multi-task and time management skills required. • Strong computer skills. • Strong negotiation skills. • Basic product knowledge. • Reliability, organization, and attention to detail required. COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Freedom Marketing Solutions Inc. is an in-store marketing company that represents the leaders in home entertainment inside the largest retailers in the world. We are passionate about delivering quality and results. We value teamwork within our agency and strive for great partnerships across all platforms. Customer Service Rep & Account Reps - IMMEDIATE START! Professionals with customer service experience are wanted to fill our Account Representative position. We are currently accepting applications from individuals with experience working in customer service, customer relations, and customer support to work as part of our team. Account Representatives will receive training to ensure they have all the skills and knowledge that they require to be successful in this high energy industry. We are seeking candidates that are outgoing, personable & comfortable working in a team environment with a focus on customer satisfaction and professional development. Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty. Job Description/Responsibilities: Contribute to a positive & energetic environment Maintain professional standards in marketing, sales & customer service Customer interaction to promote products & services Participate in daily training sessions & campaign meetings New account acquisition & customer retention Interact with customers daily to review current promotions, provide service quotes and sign on new accounts Work strategically on a lead-based sale campaign Qualifications Job Requirements College degree preferred or relevant work history Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Ability to perform at a high level in a fast paced environment Reliable transportation is a required! In the previous years we have been able to provide exceptional training for customer service, marketing, and sales management and we have expanded to multiple locations nationally. We continue to train within our company to maintain the values and integrity that have allowed us to become one of the fastest growing outsourced providers for consultative customer sales in our market. We are currently hiring representatives to work and expand our client's campaign in the Iowa area. Additional Information Position Benefits Competitive Compensation- Weekly Pay Merit Based Advancement Exciting Bonuses & Incentive Plan Company Events Fun Work Environment

Requisition ID: 909415 Store #: E02543 Ops - Cust Svc - General Sioux Position:Full-TimeTotal Rewards: Benefits/Incentive Information If you've worn a pair of glasses, we've already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms. With a unique global network of commercial subsidiaries and independent distributors across major markets, our customers are offered a strong portfolio of the most popular lens, frames, instruments and equipment brands that can serve every sector of the market. The Professional Solutions team works with our customers one-on-one, developing professional relationships based on trust and care. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn! GENERAL FUNCTION The Customer Service Representative handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner. The Customer Service Representative uses knowledge of Luxottica products and services and excellent customer service skills to address issues, provide support, offer information, and place orders to keep customers satisfied and retain business. MAJOR DUTIES AND RESPONSIBILITIES Answers incoming calls and processes orders. Resolves customer complaints, troubleshoots issues to determine best path for resolution. Correctly documents customer interactions and tracks call types. Maintains support service levels and upholds Luxottica's Customer Service standards. Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability. Takes inbound phone calls for up-to 90% of assigned shift. Performs all other duties as assigned. BASIC QUALIFICATIONS High school diploma 1+ year(s) of experience working in customer service, hospitality or call center environment Excellent telephone etiquette, including the ability to communicate with confidence in a clear, professional speaking voice Strong verbal and written communication skills Demonstrated listening and comprehension skills A clear team player with strong interpersonal skills Ability to maintain composure when dealing with difficult customer situations Excellent time management skills - must be able to prioritize tasks efficiently Strong PC skills including MS Office; Word and Excel Ability to navigate information systems and internet PREFERRED QUALIFICATIONS Higher education degree Previous experience using SAP Previous experience in the optical industry, full knowledge of Luxottica's optical products and a strong command of the industry language Bilingual Spanish or French Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. .job Title{ display:none !important; } Nearest Major Market: Sioux City Job Segment: Ophthalmic, Social Media, Healthcare, Marketing

RTA of Iowa Job Description Join Our Team as a Customer Service/Sales Rep in Sioux City, IA! Are you a people person with a knack for sales and excellent customer service skills? If so, we want you to join our team at RTA of Iowa in Sioux City! As a Customer Service/Sales Rep, you will be the face of our company, helping customers with their internet, tv, and cell phone needs and promoting our services to potential clients. Job Responsibilities: Assist customers with inquiries about our services and products Provide personalized recommendations based on customer needs Process sales transactions accurately and efficiently Address and resolve customer complaints in a professional manner Actively promote RTA of Iowa's services to increase sales Maintain a positive attitude and customer-oriented approach at all times Qualifications: Excellent communication and interpersonal skills Strong sales acumen and ability to meet sales targets Problem-solving skills and ability to think on your feet Ability to work independently and as part of a team Previous customer service or sales experience preferred If you are a motivated individual with a passion for customer service and sales, we want to hear from you! $500 fast start bonus based on production *Ask about our 3-6 month Management Training Program*

LoanMax- Customer Service Representative Are you looking for a stable, full-time, entry-level position with career potential? If so, you've come to the right place! **We are currently hiring for our location at 1929 Hamilton Blvd, Sioux City, IA 51104** Incentives: Full-Time Position: Monday - Friday 10am-6pm, Saturday 9am-2pm, closed on Sundays! Weekly Pay Health Benefits Paid Holidays Vacations Retention Bonus Paid Time Off Paid On-site Training Competitive Salaries Requirements: Must be at least 18 years old Must be able to work full time Have a high school degree or equivalent Basic computer and data entry experience Collections experience preferred Criminal background check Consumer credit check Drug screen Primary Responsibilities: Provide superior customer service Loan processing Cash handling Collection calls How to Apply: Apply via portal on website (please include your resume) Notes: Resumes must include employment history, employment dates, description of each position, and educational background. **Hiring Manager will be calling from area code 404 (GA)- Please keep a look out for that area code.** Our Background LoanMax is one of America's most respected loan companies. We believe our customer service representatives are the heart of our business. We take pride in providing our customers with excellent service, and we have high expectations for our customer service representatives. We are looking for an individual who is motivated, honest, dependable, and seeking a career providing superior customer service.

Job DescriptionROLE DESCRIPTION: As a Customer Service Representative with David Bassing State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

POSITION: Customer Service Representative - Part Time SHIFT: First / Day Second / Afternoon Third / Night REPORTS TO: Store Manager As a Cubby's CSR, customer service is our number one priority. Our CSRs are not just cashiers. Our CSRs are required to do the following. 1.Provide a friendly greeting to all customers upon entering the store or on the phone.2.Get to know your customers and use their name.3.Go out of your way to make customers feel important and valued.4.Move quickly to provide fast service.5.Suggestive sell to customers when appropriate.6.Thank customers for their business and invite them back.Without our customers we would not be in business. It's imperative that they receive 100% of our attention and we show appreciation for their business. ADDITIONAL RESPONSIBILITIES INCLUDE: Cleaning & Housekeeping: Inside Restrooms: Floor, toilet, sink, mirror, walls, and ceiling clean and odor free. Soap, towels and toilet paper stocked Trash Cans: Emptied, clean and bags tucked out of site Doors & Windows Floors: Sweep and mop, free of trash, spills, and stains Coolers: Doors and shelves cleaned free of stains and spills Rugs: Swept and free of trash Transaction Counter: Clean and organized Shelves: Clean and dust free Fast food area: Equipment and prep area clean and organized Back office and cooler neat and organized Coffee and Fountain Area: Clean, free of spills and trash Merchandise: Clean and dust free Cleaning & Housekeeping: Outside Parking Lot: Swept and free of trash, oil, gas spots, cigarette butts, and weeds Windows & Doors: Clean, no faded or unauthorized signs Entrance Sidewalk: Clean, stain and trash free Trash Cans: Clean, not overflowing, and bags tucked Fuel Islands: Dispensers and nozzles clean Squeegee's & towels on all islands, windshield buckets full Car Wash: Sweep inside Merchandising Stock, front, and face all merchandise Bag Ice (if neces.) All merchandised priced Cooler fronted and labels faced Stock fountain, cooler, and freezer Brew Coffee No out of date merchandise Move and build displays. Sales Counter: Proper Cig. display, products priced Stock lottery supplies and cigarettes Misc. Check in vendors, and gas deliveries Ability to operate POS, lottery, phone card and money order machines Attend store meetings CANDIDATE PROFILE: In addition to being able to perform the job duties outlined on page one, below are important expectations while working on our team. • People oriented, friendly, enthusiastic, smiles. • Provides upward feedback to management • Respectful and polite • Able to work alone and on a team • Demonstrate a sense of urgency (move fast) • Able to stay busy between customers • Honest • Flexible • Willing to learn • Willing to help associates and customers • Communicates effectively with Store Manager, team members, vendors, and customers • Multi-Task: able to successfully complete multiple tasks independently • Dependable & punctual - consistently reports to work on time and provides proper notice if necessary • Identifies problems and resolves issues quickly and effectively PROFESSIONAL IMAGE: • Our professional image standards include: • Proper uniform and name tag at all times • No gossiping or profanity • Proper hygiene: showered, clean shaved, clean hair, no body odor, clean uniform, fresh breath, clean finger nails • No cell phone for calls or texting permitted while on duty, only emergency calls from family or friends can be placed to or from store phone only POSITION REQUIREMENTS: ABILITY, EDUCATION, AND/OR RELATED WORK HISTORY • Must be in physically good shape and able to lift bend and stand up to eight hours. • Must be able to balance on step stool or step ladder. • Must be able to work in a cooler at a temperature of 32 degrees. • Must be able to lift 25 lbs. • Must be able to do basic math. • Must be able to speak, read and write English and communicate with customers in English. DISCLAIMER-THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK BEING PERFORMED BY PEOPLE ASSIGNED TO THIS POSITION. THEY ARE NOT TO BE CONSTRUED AS AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES, AND SKILLS REQUIRED OF PERSONNEL SO CLASSIFIED. ALL PERSONNEL MAY BE REQUIRED TO PERFORM DUTIES OUTSIDE OF THEIR NORMAL RESPONSIBILITIES FROM TIME TO TIME, AS NEEDED.

A Customer Service Representative is responsible for providing exceptional customer service regarding daily banking transactions such that customer's banking needs are met, and expectations are exceeded. CSR will assist customers with inquiries and problem resolutions in accordance with Iowa State Bank's policies, standards and regulations. Every transaction should be viewed as an opportunity for new business development by making the customer aware of any product or service that may be of benefit to them. In addition to one-on-one contact, customer referrals will be made on an on-going basis as an integral part of the sales process, enabling Iowa State Bank to further develop relationship banking. Requirements Handle customer transactions including but not limited to account deposits, withdrawals, loan payments, cashing checks, check deposit hold, cash advances, stop payments, gift cards, and issue Cashier's Checks. Buy and sell money to other tellers and vault Balance drawers daily and vault money as needed with no errors Complete regulatory reporting forms as needed Answers telephone calls to assist customers with questions or requests and/or transfer calls to appropriate personnel Prepare statements for mailing to customers Perform teller duties within the Drive-Up Window and participate in the late-night rotation schedule. May be asked to travel to other branch locations to assist in teller duties as needed to ensure adequate coverage. Accepts other responsibilities as assigned to help embrace ISB's values Other Duties Will have extensive contact with the public and conduct relationships in a manner that will enhance the overall professional image and marketing efforts of the agency and bank. Participate in outside civic activities that enhance the agency, bank and personal growth. To perform the job successfully, the following competencies should be demonstrated: Customer Service - respond to both internal and external clients by taking ownership of customer issues and placing priority on client follow-up in a timely and courteous way. Communication - must be able to communicate thoughts clearly, both orally and written. Must be able to communicate effectively with co-workers and clients. Listens and gets clarification. Initiative and Independence - seeks out new tasks and opportunities to expand abilities and solve problems. Ask for and offers help when needed. Demonstrates enthusiasm, independence and persistence to solve problems. Time management - completes work and training according to established timelines. Able to prioritize to make best use of time for high priority tasks. Adaptability - Flexible and open to change; sees it as an opportunity. Technology systems - Must understand the day-to-day processes for systems as they apply to the job. Teamwork - Exhibits objectivity and openness to other's views. Gives and welcomes feedback. Contributes to a positive team spirit. Supports everyone's efforts to succeed. Can be depended on to complete assigned tasks in an accurate and timely manner. Professionalism - is punctual in reporting for work. Reports hours worked and time off using current payroll system. Projects a professional image in dress, manner, communication and focus. Organizational Support - Follows policies and Procedures. Completes required training in advance of deadlines. Attends staff and training sessions as required. Supports organization's goals and values. Respects diversity. Safety and Security - Follows opening and closing procedures as detailed in the Security program. Follows bank procedures for safety of bank, co-workers, and clients. Salary Description $16-19/ hr. depending on experience

You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! Qualifications JOB REQUIREMENTS You must be 15 years of age or older. General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Additional Information WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional Information PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48". Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Job Details Hawarden Regional Healthcare - Hospital - Hawarden, IA Full TimeDescription Under general direction, assumes the responsibility for ensuring that all billing, collection, and follow up on patient accounts including patient calls, visits and inquiries from third party payers is completed in a timely manner. Adheres to the mission, values and standards of excellence of Hawarden Regional Healthcare in all aspects of job performance. ESSENTIAL JOB FUNCTIONAL COMPETENCIES: Competent Opportunity to Improve 1. Demonstrates the knowledge and skills necessary to provide service/care appropriate to the age of the patients served, in accordance with Hawarden Regional Healthcare standards. Maintains a working knowledge of applicable Federal, State and local laws and regulations, the Compliance Accountability Program, Code of Ethics, and HRH policies and procedures, including all provisions of the Health Insurance Portability Act of 1996 (HIPAA). In order to ensure adherence in a manner that reflects honest, ethical and professional behavior by implementing the organizational vision, values, and mission. 2. Assists in developing and implementing goals and objectives for the department. 3. Maintains state of the art technical skills by reviewing literature and professional journals, attending seminars and workshops, and daily contacts with peers. 4. Provide cost estimates and communicate pre-service patient liability based on expected charges and potential coverage, as requested. 5. Coordinate refiling of insurance claims for all insurance companies for all charges. Track, review and correct any rejected claims. 6. Assist in preparation of daily clinic deposit and reconciliation when needed to fill in. 7. Is responsible for keeping current with updates related to the computer system from hardware and software vendors. 8. Responsible for answering incoming calls to the Business office and help them with their various needs. 9. Greet visitors in the Business Office and help them with their various needs. 10. Responsible for all record keeping for all patient account information for the Business Office. Responsible for typing messages on all patients' accounts as needed. Responsible for the collection of self-pay accounts. 11. Responsible for updating and working aging accounts to ensure proper and timely reimbursement to avoid denials and timely filing of claims. 12. Maintains continual updates on insurance information for all carriers as related from management and billing office, collaborating with appropriated billing staff personnel to facilitate the update of various files for all types of carriers. 13. Recognizes and communicates issues/occurrences utilizing established lines of authority, and assists in identifying ways to resolve variances or unacceptable outcomes. 14. Demonstrates general working knowledge of computers and department specific software (i.e. Healthstream, internet, etc.) 15. Actively participates in departmental meetings, committees, conferences, and in services. Is knowledgeable of and complies with Safety and Infection Control Policies & Procedures. Participates in Continuous Quality Improvement activities as requested. Keeps up to date on new procedures and research. Maintains confidentiality of information pertaining to clients, physicians, employees and HRH business. 16. Completes all mandatory training such as Healthstream, The Patient Experience, Safe Choices, Crucial Conversations and any other training as designated by Administration. 17. Performs other duties and responsibilities as assigned. The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned. MISSION STATEMENT Provide for the health and wellness of all in our communities through delivery of quality healthcare services close to home. STANDARDS OF EXCELLENCE The standards of excellence are the behaviors necessary for all of us to achieve our Vision. They are: Trust - Being a reliable resource for patients, families and co-workers by acting with honesty and integrity at all times. Caring - Displaying kindness and concern for others by creating a welcoming environment for all those who enter our facility. Communication - Giving and receiving information that others need or desire. Pride - Fulfillment of being a part of something bigger than yourself. Accountability - Taking responsibility for my actions and decisions. Respect - Honoring our patients, families and co-workers. COMMITMENT Must be able to embrace and adhere to the standards of excellence of the organization and support the Mission of Hawarden Regional Healthcare. Must demonstrate good work habits such as time management, attendance, punctuality, team building and other behaviors aligned to the mission and values of the organization. Qualifications High school education or equivalent required. Two years of additional education preferred. Previous experience in health care with emphasis in the area of patient accounts billing and collections preferred. Excellent communication (oral and written) and people skills. Ability to deal effectively with a diverse range of persons. Is able to perform a variety of duties characterized by frequent change. May be requested to travel within the region. When assigned to travel, a valid driver's license and proof of insurance will be submitted to manager prior to travel. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Hawarden Regional Healthcare. Hawarden Regional Healthcare cultivates, upholds and supports a safe work environment. Employees support patient and staff safety by demonstrating aptitude and maintaining organizational employment standards and requirements. Employee job performance is continually appraised and formally evaluated during the course of employment with Hawarden Regional Healthcare. PHYSICAL REQUIREMENTS: Must successfully pass pre-employment physical examination, drug screening, and must adhere to applicable organizational requirements on an annual basis for Employee Health Directives. Must possess the ability to comply with Hawarden Regional Healthcare policies and procedures. Will need to handle, turn, lift or lower objects usually 25 lbs. Or less with the hand or hands. Walking, standing, bending, stooping, ascending and descending stairs, and sitting for extended periods of time will be necessary. Able to perform effectively under stressful situations. Must understand and accept the possibility of exposure to environmental elements, such as exposure to noise, chemical and/or chemical fumes, and infectious disease. Regular and physical attendance at work is an essential function of the job. These essential functions identify the major requirements of the job. They are not an exhaustive list of all job requirements. An employee may be called upon to perform physical actions not specifically identified in this job description.

1700 S Beemer West Point Nebraska 68788-4600 Why Valmont We're Here to Move the World Forward. Valmont impacts millions of people around the world every day, yet they might not realize the many ways. Our technology is helping feed the growing population, supplying the world with more reliable energy and access to renewables, enhancing connectivity in remote and urban locations to create a sustainable future and so much more. Simply put, Valmont is advancing agricultural productivity and reimagining vital infrastructure to make life better. Join a Fortune 1000 company that respects hard work, honors diversity and invests in our employees as we focus on creating the world of tomorrow, today. We are the modern workforce . Are you ready to move the world forward? Apply now. Valmont is currently seeking a highly motivated and talented individual for the Scheduling Coordinator position in West Point Nebraska Coatings site. This position will handle customer inquiries and delivery and completion dates. And determine the scheduling of customer products through the galvanizing operations to meet completion dates. This position reports to the Shipping & Receiving Crew Lead. Essential Functions: Prepares, coordinates, and maintains daily and weekly processing schedules for a two-shift operation and its processes. Prepares, coordinates, and maintains the scheduling of all unplanned requirements as necessary when production problems or high priority situations are encountered. Coordinates and liaisons all required services between customers, production department, and sales department, with order status. Coordinates and liaisons with customers regarding needs for galvanization and preparation requirements for all materials. This includes the necessary venting of materials for proper stripping, cleaning and galvanization of all materials. Confers with production supervisors to communicate specific customer information, turn-times and delivery requirements. Directs investigation of production status regarding order completion requirements and customer satisfaction criteria. Demonstrates and utilizes continuous improvement efforts with respect to operations, efficiencies, turnaround times, and work cooperatively and jointly to provide production supervisors with the required information to deliver expected production results. Assists with the continuous development of customer loyalty and satisfaction. Use software tools to create, organize, update and administer the production schedule Work daily with production supervisors to meet customer commitment request Other Important Details about the Role: Communicates with various levels of staff regarding any changes to production to ensure customer satisfaction as well as ensure downtime is kept to a minimum. Respond to customer questions, concerns, and request Ability to deliver resolutions in a prompt, positive & professional manner This position reports into the Shipping & Receiving Crew Lead and does not have any direct or indirect reports This role does not require travel Support other administrative task and PPE locker Required Qualifications of Every Candidate (Education, Experience, Knowledge, Skills and Abilities): High School Diploma or GED equivalent Excellent communication and customer service skills Ability to recognize and analyze problems and bring to management's attention A strong working knowledge of Microsoft Excel, Microsoft Word and Microsoft Outlook, plus the ability to quickly learn and adapt to new software The ability to learn and adapt quickly to new computer programs Must have a pleasant and friendly “can do” attitude Possess knowledge of transportation terms & manufacturing processes Ability to lift up to 40 pounds, although most frequent lift is up to 10 pounds Ability to be exposed to outdoors elements for moderate durations of time Ability to wear all required Personal Protective Equipment (PPE) when inside and outside the production facility Must be a person of passion and integrity who has the drive to excel and deliver exceptional results Experience in a similar role of 1-3 years Perform all other duties as assigned by Crew Lead or Operations Manager Highly Qualified Candidates Will Also Possess These Qualifications: Associates or bachelor's degree in business or related field Minimum two to three years' experience in Scheduling in a service provider Company 3 plus months experience in a manufacturing, processing or construction environment Bilingual preferred English/Spanish Working Environment and Physical Efforts: Work is typically performed in an office setting and in the yard. 80% of the work performed is in an office setting and 20% is performed outside determining the work content of material on hand. While outside the incumbent is exposed to weather typical with the changes of the seasons. Walking in areas which are very rough, slick, and at times muddy. Will contend with ice- and snow-covered material and walks in the winter. Potential for falls due to climbing into and onto trailers as well as slick working conditions. The required safety equipment in the yard areas are steel-toed boots with metatarsal protection, hard hat, and safety vest and glasses. The incumbent is regularly required to sit for periods of time, as well as talk and listen on the phone and in personal conversations or meetings. They are required to use hands to finger, handle, or feel and reach with hands and arms while working in the office with various files and forms and while working on the computer. The incumbent is occasionally required to move about the office and must utilize proper ergonomic safeguards such as monitor height and positions, keyboard location and height and proper wrists rests. The incumbent must occasionally lift and/or move up to 40 pounds in working with large files, binders, and computer equipment. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Benefits Valmont offers employees and their families a comprehensive Total Wellbeing benefit package to ensure their individual and family's overall wellness needs are met. Some offerings are dependent upon the role, work schedule, or location and can include the following: Healthcare (medical, prescription drugs, dental and vision) 401k retirement plan with company match Paid time off Employer paid life insurance Employer paid short-term and long-term disability including maternity leave Work Life Support Tuition Reimbursement up to $5,250 per year Voluntary programs like tobacco cessation, Type 2 diabetes reversal, one-on-one health coaching, mortgage services and more Valmont does not discriminate against any employee or applicant in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected by law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. If you have a disability and require any assistance in filling out the application for employment email *************************.

PATIENT ACCESS REPRESENTATIVE SCHEDULE: 6:00pm to 6:00am, 12-24 hours PRN, Every 3rd Weekend Provide great customer service with a friendly, helpful disposition for all people entering Cherokee Regional Medical Center. Efficiently and accurately collect demographic and financial information from all patients following appropriate regulatory guidelines. Obtain the appropriate signatures from registered patients and provide them with the required information regarding their rights and responsibilities, financial assistance and other regulated information. ESSENTIAL FUNCTIONS: * Provide a friendly, welcoming and helpful atmosphere * Interviews patients to obtain reason for visit, demographic information and insurance information * Reviews daily outpatient schedule for any additional paperwork needed from specific patients * Prepares patient estimates and reviews those with patients at time of registration * Collects payments from patients, i.e. estimate payments or co-pay amounts * Completes tasks within work ques daily QUALIFICATIONS: Education: * Required: High school diploma or GED. License/Registration/Certification: * None Required Experience: * Customer service experience within an office setting. * Preferred: Experience in a medical setting Knowledge/Skills/Abilities: * Knowledge of office procedures and of spelling, grammar and punctuation * Skill in typing and data entry with minimal errors * Ability to to communicate effectively in both oral and written form * Ability to read and understand information and ideas presented in writing * Ability to operate a personal computer with a general understanding of application software and an understanding of the Internet * Ability to learn organization-specific software * Ability to apply general rules to specific problems to produce answers that make sense Join our team of committed and caring professionals. The over 400 employees of Cherokee Regional provide seamless, quality care to our communities. Enjoy competitive wage and benefits offered include: paid time off, health, dental and vision insurance, life insurance, short term and long term disability, retirement program, tuition assistance, flex spending, EAP, free Fitness Center membership, health and wellness program.

Freedom Marketing Solutions Inc. is an in-store marketing company that represents the leaders in home entertainment inside the largest retailers in the world. We are passionate about delivering quality and results. We value teamwork within our agency and strive for great partnerships across all platforms. Customer Service Rep & Account Reps - IMMEDIATE START! Professionals with customer service experience are wanted to fill our Account Representative position. We are currently accepting applications from individuals with experience working in customer service, customer relations, and customer support to work as part of our team. Account Representatives will receive training to ensure they have all the skills and knowledge that they require to be successful in this high energy industry. We are seeking candidates that are outgoing, personable & comfortable working in a team environment with a focus on customer satisfaction and professional development. Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty. Job Description/Responsibilities: Contribute to a positive & energetic environment Maintain professional standards in marketing, sales & customer service Customer interaction to promote products & services Participate in daily training sessions & campaign meetings New account acquisition & customer retention Interact with customers daily to review current promotions, provide service quotes and sign on new accounts Work strategically on a lead-based sale campaign Qualifications Job Requirements College degree preferred or relevant work history Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Ability to perform at a high level in a fast paced environment Reliable transportation is a required! In the previous years we have been able to provide exceptional training for customer service, marketing, and sales management and we have expanded to multiple locations nationally. We continue to train within our company to maintain the values and integrity that have allowed us to become one of the fastest growing outsourced providers for consultative customer sales in our market. We are currently hiring representatives to work and expand our client's campaign in the Iowa area. Additional Information Position Benefits Competitive Compensation- Weekly Pay Merit Based Advancement Exciting Bonuses & Incentive Plan Company Events Fun Work Environment

POSITION: Customer Service Representative - Part Time SHIFT: First / Day Second / Afternoon Third / Night REPORTS TO: Store Manager As a Cubby's CSR, customer service is our number one priority. Our CSRs are not just cashiers. Our CSRs are required to do the following. 1.Provide a friendly greeting to all customers upon entering the store or on the phone.2.Get to know your customers and use their name.3.Go out of your way to make customers feel important and valued.4.Move quickly to provide fast service.5.Suggestive sell to customers when appropriate.6.Thank customers for their business and invite them back.Without our customers we would not be in business. It's imperative that they receive 100% of our attention and we show appreciation for their business. ADDITIONAL RESPONSIBILITIES INCLUDE: Cleaning & Housekeeping: Inside Restrooms: Floor, toilet, sink, mirror, walls, and ceiling clean and odor free. Soap, towels and toilet paper stocked Trash Cans: Emptied, clean and bags tucked out of site Doors & Windows Floors: Sweep and mop, free of trash, spills, and stains Coolers: Doors and shelves cleaned free of stains and spills Rugs: Swept and free of trash Transaction Counter: Clean and organized Shelves: Clean and dust free Fast food area: Equipment and prep area clean and organized Back office and cooler neat and organized Coffee and Fountain Area: Clean, free of spills and trash Merchandise: Clean and dust free Cleaning & Housekeeping: Outside Parking Lot: Swept and free of trash, oil, gas spots, cigarette butts, and weeds Windows & Doors: Clean, no faded or unauthorized signs Entrance Sidewalk: Clean, stain and trash free Trash Cans: Clean, not overflowing, and bags tucked Fuel Islands: Dispensers and nozzles clean Squeegee's & towels on all islands, windshield buckets full Car Wash: Sweep inside Merchandising Stock, front, and face all merchandise Bag Ice (if neces.) All merchandised priced Cooler fronted and labels faced Stock fountain, cooler, and freezer Brew Coffee No out of date merchandise Move and build displays. Sales Counter: Proper Cig. display, products priced Stock lottery supplies and cigarettes Misc. Check in vendors, and gas deliveries Ability to operate POS, lottery, phone card and money order machines Attend store meetings CANDIDATE PROFILE: In addition to being able to perform the job duties outlined on page one, below are important expectations while working on our team. • People oriented, friendly, enthusiastic, smiles. • Provides upward feedback to management • Respectful and polite • Able to work alone and on a team • Demonstrate a sense of urgency (move fast) • Able to stay busy between customers • Honest • Flexible • Willing to learn • Willing to help associates and customers • Communicates effectively with Store Manager, team members, vendors, and customers • Multi-Task: able to successfully complete multiple tasks independently • Dependable & punctual - consistently reports to work on time and provides proper notice if necessary • Identifies problems and resolves issues quickly and effectively PROFESSIONAL IMAGE: • Our professional image standards include: • Proper uniform and name tag at all times • No gossiping or profanity • Proper hygiene: showered, clean shaved, clean hair, no body odor, clean uniform, fresh breath, clean finger nails • No cell phone for calls or texting permitted while on duty, only emergency calls from family or friends can be placed to or from store phone only POSITION REQUIREMENTS: ABILITY, EDUCATION, AND/OR RELATED WORK HISTORY • Must be in physically good shape and able to lift bend and stand up to eight hours. • Must be able to balance on step stool or step ladder. • Must be able to work in a cooler at a temperature of 32 degrees. • Must be able to lift 25 lbs. • Must be able to do basic math. • Must be able to speak, read and write English and communicate with customers in English. DISCLAIMER-THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK BEING PERFORMED BY PEOPLE ASSIGNED TO THIS POSITION. THEY ARE NOT TO BE CONSTRUED AS AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES, AND SKILLS REQUIRED OF PERSONNEL SO CLASSIFIED. ALL PERSONNEL MAY BE REQUIRED TO PERFORM DUTIES OUTSIDE OF THEIR NORMAL RESPONSIBILITIES FROM TIME TO TIME, AS NEEDED.

Job Details Hawarden Regional Healthcare - Hospital - Hawarden, IA Full TimeDescription The office and patient coordinator provides quality administrative and clerical services for program staff and assists Senior Life Solutions patients with care needs. They provide transportation to patients in a provided vehicle, as applicable. The office and patient coordinator's responsibilities include assisting with insurance verification and billing procedures, providing clerical support to team members, assisting with patient care, and ensuring transportation is safely provided to patients. The office and patient coordinator contributes to positive team dynamics and excellent customer service. ESSENTIAL JOB FUNCTIONAL COMPETENCIES: 1. Demonstrates the knowledge and skills necessary to provide service/care appropriate to the age of the patients served, in accordance with Hawarden Regional Healthcare standards. Maintains a working knowledge of applicable Federal, State and local laws and regulations, the Compliance Accountability Program, Code of Ethics, and HRH policies and procedures, including all provisions of the Health Insurance Portability Act of 1996 (HIPAA). In order to ensure adherence in a manner that reflects honest, ethical and professional behavior by implementing the organizational vision, values, and mission. 2. Ensure patient care needs are met while at the program. 3. Transporting patients and logging mileage. 4. Ensure completion of the Census report as directed. 5. Assist patients with completion of consents and patient admission process as directed. 6. Take patient vital signs as directed. 7. Complete the daily nursing checklist form as directed. 8. Assist patients in performing the sit to stand test as directed. 9. Complete multidisciplinary progress notes for documentation of absences or patient encounters as they occur. 10. Participate in treatment team meetings and coordination of care. 11. Coordinate meals and snacks for patients. 12. Complete medical records including filing, form tracking and uploading documents into patient charts. 13. Insight charting according to scope of role 14. Provide activity or education for patients at the request of the Therapist or Program Director 15. General Clerical duties; such as answering phone, making appointments and take messages. 16. Responsible for inventory of supplies, cleanliness, group room setup. 17. Responsible for refrigerator logs and necessary action steps for temperature variances. 18. Comply with 25-point check list. 19. Comply with all regulations. 20. Perform billing functions required for the program as directed. 21. Ensure patient insurance verification and complete monthly insurance verification forms as directed. 22. Demonstrate an understanding of community education definitions and activities. 23. Participate in customer service training as it relates to community integration. 24. Participate in community analysis. 25. Keep up to date community education contacts as directed. 26. Participate in cohesive team environment to ensure program success. 27. Actively participates in department meetings, committees, conferences, and in-services. 28. Knows, understands, incorporates, and demonstrates the Hawarden Regional Healthcare Standards of Excellence 29. Maintains confidentiality of information pertaining to patients, practitioners & employees. 30. Demonstrates general working knowledge of computers and department specific software (i.e. Healthstream, internet, Insight, etc.) 31. Actively participates in departmental meetings, committees, conferences, and in services. Is knowledgeable of and complies with Safety and Infection Control Policies & Procedures. Participates in Continuous Quality Improvement activities as requested. Keeps up to date on new procedures and research. 32. Completes all mandatory training such as Healthstream, Relias, The Patient Experience, Safe Choices, Crucial Conversations and any other training as designated by Administration. 33. Performs other duties and responsibilities as assigned. The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned. MISSION STATEMENT Provide for the health and wellness of all in our communities through delivery of quality healthcare services close to home. STANDARDS OF EXCELLENCE The standards of excellence are the behaviors necessary for all of us to achieve our Vision. They are: Trust - Being a reliable resource for patients, families and co-workers by acting with honesty and integrity at all times. Caring - Displaying kindness and concern for others by creating a welcoming environment for all those who enter our facility. Communication - Giving and receiving information that others need or desire. Pride - Fulfillment of being a part of something bigger than yourself. Accountability - Taking responsibility for my actions and decisions. Respect - Honoring our patients, families and co-workers. COMMITMENT Must be able to embrace and adhere to the standards of excellence of the organization and support the Mission of Hawarden Regional Healthcare. Must demonstrate good work habits such as time management, attendance, punctuality, team building and other behaviors aligned to the mission and values of the organization. Qualifications Education: High School Diploma or GED. Certification: CNA, MA or LPN required. Experience: experience in providing care to older adults in hospital or nursing facility environment. Experience performing secretarial or clerical duties, working with computers and electronic medical records. Good driving record, comfort with transportation and driving a van. Experience transporting patients, preferred but not required. Knowledge of community resources for older adults, familiarity with medical terminology and medical team roles functioning with other hospital departments. Hawarden Regional Healthcare cultivates, upholds and supports a safe work environment. Employees support patient and staff safety by demonstrating aptitude and maintaining organizational employment standards and requirements. Employee job performance is continually appraised and formally evaluated during the course of employment with Hawarden Regional Healthcare. PHYSICAL REQUIREMENTS: Must successfully pass employment physical examination and must adhere to applicable organizational requirements on an annual basis for Employee Health Directives. Must possess the ability to comply with HRH and PMC policies and procedures. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position required intermittent physical activity, including standing, walking, bending, kneeling, stooping and crouching as well as lifting, driving and supporting patients. These essential functions identify the major requirements of the job. They are not an exhaustive list of all job requirements. An employee may be called upon to perform physical actions not specifically identified in this job description.