Patient access representative jobs in Terre Haute, IN

QUALIFICATIONS Education High school graduate or equivalent Experience/Skills One year experience in office or hospital setting Experience with billing and insurance Ability to communicate effectively both verbally and in written reports Required Licenses/Certifications N/A Working Conditions Clean, well-lighted working environment ROUTINE RESPONSIBILITIES Behavioral Expectations Consistently complies with established Behavioral Expectations Essential Functions Registers all patients, gives new patients medical forms to complete Verifies patient demographic, employment and insurance information Explains billing policies, collects co-payments, refers patients without insurance to the office/clinic manager Schedules new and return appointments; explains registration process and gives directions to new patients; may explain procedure preparation to patients Answers the telephone in a professional and courteous manner; takes messages; directs calls to appropriate staff members Collects payments, writes and provides receipts, writes payments in ledger, balances petty cash, makes bank deposits Maintains a good working relationship with office/clinic staff members and providers Performs other duties as assigned. Day Shift 80 hrs/Bi-Weekly

Exhibit proficiency in all of the following: blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber Tools, TestCup, pediatric blood collections, difficult draws (patients in mental retardation facilities, long-term care facilities, drug rehabilitation facilities, prisons, psychiatric facilities, or similar facilities). Additional Information For any queries please call me back @ ************ Thank you,

Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Flexible schedule Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Ambulance Billing Specialist - Claims Follow-Up, Appeals, Denials & Coding Department: Billing & Revenue Cycle Position Type: Full-Time Reports To: Billing Manager About Us We are a fast-growing, multi-state ambulance service providing emergency and non-emergency medical transportation across Indiana, Kentucky, and Ohio. As we expand our billing department, we are adding multiple roles focused on high-quality reimbursement, compliance, and exceptional revenue-cycle performance. Position Overview We are seeking detail-oriented Ambulance Billing Specialists to join our Billing & Revenue Cycle team. These positions will focus on claims follow-up, appeals, denials management, and medical coding for both emergency and non-emergency ambulance claims. The ideal candidate is organized, analytical, and comfortable navigating complex payer requirements across Medicare, Medicaid, commercial insurance, and Medicaid managed care organizations. Key Responsibilities Claims Follow-Up Monitor unpaid, underpaid, or pending claims across all payers Contact insurance carriers to determine claim status and resolve outstanding issues Document all follow-up activity in the billing system Identify trends in payer delays or processing errors Appeals & Denials Review explanation of benefits (EOBs), remittance advice (ERA), and denial codes Research payer policies to determine proper appeal strategy Prepare and submit written appeals for medical necessity, coding issues, eligibility, benefit coverage, and other denial categories Track and escalate appeal outcomes as necessary Coding & QA Review EMS run reports (ePCRs) for accuracy, completeness, and compliance Assign appropriate CPT/HCPCS codes and ensure correct modifiers Verify and apply ICD-10 diagnosis codes based on documentation Communicate with crews or supervisors regarding missing or incomplete documentation Ensure compliance with Medicare, Medicaid, state EMS regulations, OIG guidelines, and payer-specific policies General Billing Responsibilities Process corrected claims and resubmissions Work collaboratively with pre-billing, QA, payment posting, and collections staff Maintain strict confidentiality and HIPAA compliance Meet departmental productivity and accuracy standards Qualifications Required: Strong attention to detail and problem-solving skills Proficiency with computers, including but not limited to: Microsoft Office 365, navigating insurance websites, and the ability to learn our billing software. Ability to communicate professionally with payers and internal teams Preferred: 1+ year of medical billing, ambulance billing, or healthcare revenue cycle experience Knowledge of Medicare/Medicaid rules in IN, KY, and OH Experience with appeals and complex denial resolution Medical coding knowledge or certification Work Environment & Benefits In Office Monday-Friday schedule. This is not a remote position. Supportive, team-oriented environment Competitive compensation based on experience Full benefits package including health insurance, 401K, vacation, PTO and paid holidays.

VISION, MISSION & VALUES: Every employee of SIHF Healthcare is expected to uphold our vision, mission, and values. Our actions will reflect our values of Compassion, Diversity/Inclusivity, Excellence, Integrity, Respect and Stewardship creating a culture in which all individuals are treated with dignity and respect. This will result in our vision of an "Enriched health and life in a just society" through the fulfillment of our mission to build partnerships, develop safe and affordable housing, community engagement in building trust and solutions, foster economic development, provide access to comprehensive health care services, and reduce disparities CUSTOMER SERVICE COMPLIANCE STATEMENT: Treat every person with dignity, respect and kindness by listening with your full attention, addressing questions/concerns immediately, and accepting responsibility to follow through by always doing what you say you will do. You support our customers, and your team, by being patient, understanding and positive, knowing that you are SIHF Healthcare to those we serve. POSITION DESCRIPTION: As the initial point of contact you are the face of the organization to all customers, therefore superior service is necessary. Perform all duties related to the registration and preparation of patient encounters, patient and payment assessment and referral, and post-encounter duties associated with billing and medical records. Perform computer and filing duties. Effectively communicate with the staff and the public. Verify payments, and maintain other skills and responsibilities relating to the efficient and effective flow of patients through the health care centers. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Provide superior service to all customers. 2. Responsible for handling a high volume of calls requiring good judgement and decision-making. Including calls to and from physicians, patients, patient family members, pharmacies, and other health related agents. 3. Able to create a patient case, utilize and document as requested. 4. Notify new patient of doctor's prescription preferences, if applicable. 5. Schedule, confirm patient appointments and interpreter services, if applicable. 6. Perform computer skills for scheduling utilizing Athena and/or Dentrix as requested. 7. Process patient payments, co-pay and balanced owed including smart pay, if applicable. 8. Perform chart preparation including printing, daily schedules, annual registration/consent form review. Update demographics, patient portal, and income category scale and scan driver's license/insurance information. 9. Ensure each patient's insurance is verified prior to being seen. 10. Verify Title XIX (19) or XXI (21) insurance information, prior to vaccine administration, if applicable. 11. Perform end-of-day batching and counting. 12. Scan paper documents into electronic chart. 13. Adhere to petty cash policy, if applicable. 14. Complete ticklers/appointments to schedule within Athena workflow dashboard. 15. Understand smart pay, able to create a slide patient case. Ensure rev check is complete. 16. Able to create a Lab Corp indigent form/scan and distribute as needed. 17. Assist patients with filling out required paperwork who have limited reading/writing abilities, in a discreet and sensitive manner. 18. Coordinate with navigator to ensure patients are connected to health insurance. 19. Perform other duties as assigned. KNOWLEDGE, SKILLS, ABILITIES: 1. Basic keyboard/data entry skills, note taking, computer and telephone skills. 2. Must possess knowledge of basic computer screens, fields and procedures. 3. Must possess knowledge of basic medical terminology. 4. Must possess knowledge of basic telephone and paging systems, and routing calls. 5. Must possess knowledge of basic forms, applications and logs in the health care centers. 6. Ability to effectively communicate with staff members and general public in a clear, concise, and courteous manner. 7. Ability to assess skills necessary for patient referral, if applicable. 8. Ability to assess non-scheduled patients and communicate to nursing/provider staff. 9. Ability to assess patient records, forms and charts for completeness and accuracy. 10. Ability to accept responsibility for own actions and receive supervision and direction. 11. Ability to maintain confidentiality of all patient records, communications and needs. 12. Ability to follow lines of authority when dealing with problems and issues. 13. Must maintain neat, clean, professional appearance. 14. Ability to multi-task. EDUCATION AND EXPERIENCE: High School diploma or equivalent is desired. Training in Medical Terminology is desired. PHYSICAL DEMANDS: Mostly sedentary work with light, physical activities. Must be able to lift/carry up to ten (10) pounds. WORK SCHEDULE: Normal work hours for this position are Monday through Friday dayshift, unless otherwise specified by management staff. COMPLIANCE STATEMENT: Abide by the requirements of all applicable State and Federal laws. MEDICAL HOME STATEMENT: Be aware and understand expectations and responsibilities of the Patient Centered Medical Home. Understand role, complete relevant duties, and the requirement to maintain highest level of proficiency within scope, as part of this team-based approach in the patient care continuum. COMPREHENSIVE BENEFIT PACKAGE FOR FULL-TIME: * Health Insurances: Choose from medical, dental, and vision plan offerings with coverage for employees and eligible dependents. * Flexible Spending Accounts (FSA): Save tax-free on medical and dependent care expenses. * Health Savings Account (HSA): Set aside pre-tax funds for medical expenses with no rollover limits. * Life Insurance: Employer-paid life and AD&D insurance with additional voluntary options. * Disability Insurance: Employer-paid disability insurance for eligible positions. * 401(k): SIHF matches dollar-for-dollar on the first 4% you contribute, with immediate vesting. * Paid Time Off (PTO): Accrue vacation, sick leave, and holidays, including a floating holiday. * Paid Parental Leave: Eligible employees can receive employer-paid parental leave for the birth or adoption of a child. * Other Benefits: Tuition reimbursement, corporate discounts, travel assistance, employee assistance program, voluntary short- and long-term disability, and more.

Job Description*Direct Applicants Only. We are not seeking recruitment support for this role. Internal applicants will be given priority in the hiring process.* Smithville Communications is seeking a Scheduler to join our Customer Experience Team! The Scheduler will effectively manage the calendaring of resources to deliver Smithville services, research and resolve customer concerns, and work in close partnership with all departments to increase Smithville's level of customer service and improve responsiveness. The Scheduler thinks critically, listens actively, and makes sound decisions in a fast-paced contact center environment. Participates in the development of the department by providing input on customer feedback, the effectiveness of current practices, and suggestions for how Smithville can deliver world class customer experiences. WHAT YOU'LL DO Communicate professionally and clearly with both internal and external customers through active listening Quickly comprehend and clearly understand the issues customers present and assist accordingly Respond to customers via phone and email regarding the scheduling of Smithville services (including new installations and trouble tickets) Walk customers through what to expect during their service-related appointments Schedule resources related to Smithville services Maintain customer information and installation information via service orders daily Identify, research, and resolve customer complaints using available resources Follow up on customer inquiries not immediately resolved within 24 hours WHAT YOU NEED High school diploma or equivalent required Conversational proficiency of the English language- including the proper use of grammar, spelling, and punctuation Customer service and keyboarding experience required. Scheduling and call center experience a plus Demonstrated computer skills, including proficiency in Microsoft Office applications and ability to quickly learn new software Must be able to multi-task such as typing notes while speaking with customers or technicians Excellent verbal and written communication skills and ability to interact with a diverse population Ability to work appropriately with and to protect sensitive information Creative and critical thinking skills Strong analytical and organizational skills Attention to detail; high level of accuracy Ability to embrace change, learn new skills, and continuously improve Ability to work both independently and with co-workers toward the goals of the company WE'VE GOT YOU COVERED Insurance Plans include: Medical | Prescription | Dental | Vision | Term Life | Long-Term Disability | Voluntary Insurance Health Savings Account with generous annual company contributions to HSA 401(k) Retirement Savings Plan with a company match Generous Paid Time Off (PTO) program Paid holidays Tuition reimbursement Paid training Discounted company products and services Wellness benefits ABOUT US For more than 100 years, Smithville has been and is a locally grown, family-owned, cutting-edge, live-where-we-work, stand-by-our-products, part-of-the-neighborhood, wildly-Hoosier technology company in the heart of Southern Indiana. We provide the best technology services without sending you across the globe for support. We love our services and Indiana. We think you will too! Note, all job offers are contingent upon passing a background check and drug screen. Review of employment applications will begin immediately and continue until the position is filled. Smithville is proud to be an equal-opportunity employer. Powered by JazzHR FkBDM9mOmP

Job Description About Us Founded in 1981, Loman-Ray Insurance Group, LLC, is an independent insurance headquartered in Central Illinois. Throughout the decades, Loman-Ray excelled at serving the needs of educators, farmers, group health clients, and families of all shapes and sizes, providing value and building personal, trusted relationships. In 2016, Loman-Ray announced a new logo to represent the nature of the agency's identity and capture what makes our team unique. The shield symbolizes our dedicated employees, each genuinely vested in our insureds' well-being and ready to protect their best interests. Each section of the shield represents the categories of insurance we provide: life, health, home, auto, commercial, and farm insurance. The shield brings all of these together into one entity - Loman-Ray Insurance Group, LLC. Today, Loman-Ray continues to grow, offering multiple insurance lines from dozens of proven providers. Carefully selected mergers have helped Loman-Ray enter new communities across Illinois and to develop a growing staff of experienced insurance professionals. Commercial Lines Customer Service Representative Position Summary: The primary function of this role is to deliver high-quality service to commercial insurance clients by assisting with their policy and account needs. This role plays a critical part in maintaining client satisfaction, ensuring accurate policy servicing, and supporting the agency team. The representative handles day-to-day account management, responds to inquiries, and provides timely, accurate information to clients and carriers. The ideal candidate demonstrates excellent communication skills, strong attention to detail, and a commitment to providing a positive client experience. Key Responsibilities: Client Service & Account Management Respond promptly and professionally to client inquiries via phone, email, or in person. Provide guidance on commercial policy coverages, billing questions, and claim status updates. Ensure timely follow-up and resolution of client issues to maintain high service standards. Maintain proactive communication to identify client needs and recommend appropriate solutions. Document all client interactions and transactions accurately in the agency management system. Policy Processing & Documentation Process policy changes, endorsements, cancellations, and rewrites in a timely manner. Review and verify accuracy of policies and documents received from carriers. Maintain up-to-date and accurate client records within the agency management system. Ensure adherence to agency procedures and industry regulations for all transactions. Follow up on outstanding items to ensure timely completion and policy accuracy. Renewals & Carrier Coordination Assist in the preparation and processing of commercial policy renewals. Communicate with clients to gather updated information and confirm renewal preferences. Coordinate with carriers to ensure timely issuance of renewal documents. Collaborate with producers and account managers to ensure smooth handling of client accounts. Team Collaboration Support team members during high-volume periods or on special projects as assigned. Assist in developing and maintaining efficient workflows to improve client service delivery. Maintain strong internal communication to ensure cohesive account management and client support. Perform other duties as required. Qualifications: High School Diploma or equivalent required Active Illinois Property & Casualty license required, or the willingness to obtain the license Prior experience in commercial lines insurance customer service or account management Familiarity with commercial lines insurance products beneficial Working knowledge of Applied Epic desired; will consider experience with related agency management systems Proficiency with Microsoft Office Suite Strong oral and written communication skills for client and carrier interactions Exceptional attention to detail and organizational abilities. Ability to multitask effectively in a fast-paced environment. Strong problem-solving abilities with a client-focused mindset. Ability to pass a criminal background check, as permitted by law Hours: Monday-Friday, 8:30am-4:30pm Office Locations: 2702 Boulder Drive, Urbana, IL 61802 (Preferred) 145 E. 5th Avenue, Clifton, IL 60927 13 South Main Street, Sullivan, IL 61951 113 S. State Street, Monticello, IL 61856 125 W. Garfield Street, Cissna Park, IL 60924 17 E. Liberty Lane, Danville, IL 61832 1016 W. Orange Street, Hoopeston, IL 60942 104 N. Main Street, St. Joseph, IL 61873 15 S. Main Street, Villa Grove, IL 61956 605 Old Salem Road, Petersburg, IL 62675 Benefits: Competitive Compensation Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.

Job Description Superior Insurance Partners is a rapidly growing insurance brokerage platform, focused primarily on providing commercial lines, personal lines, and employee benefit solutions to companies and individuals. Superior acquires and partners with leading independent insurance agencies primarily in the Midwest and Eastern US. The company's mission is to improve the lives of its agency partners. Superior does this by creating a highly tailored plan for each of its agency partners to help them achieve their goals, and providing customized resources including accounting/finance, recruiting, HR, AMS/IT, marketing, and M&A support. Agency partners are aligned through long-term economic incentives while leveraging the benefits of best practices, scale, and resources across Superior's shared platform. Superior is backed by Tyree & D'Angelo Partners ("TDP"), a leading Chicago-based private equity firm that makes control ownership investments in, and partners with, lower middle market businesses with the goal of creating meaningful value for all involved. TDP is currently investing out of its third fund and has managed and created over $3 billion of capital and company enterprise value. TDP has significant experience investing in service businesses and has completed over 1000 investment partnerships in its history. We are seeking a Personal Lines Client CSR/Account Manager to join our growing team. Can you deliver exceptional customer service? Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? Our agency partner is located in Rockville, IN is growing and looking to hire a Personal Lines Account Manager to provide excellent customer service to an established book of business. Come join our friendly, competitive work environment today! We are looking for people who are enthusiastic about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement, and will demonstrate the value Superior Insurance Partners can provide. How will you affect the business? Effectively manage high volume of incoming calls. Identify and assess client needs to achieve satisfaction. Quoting, endorsements, certificates and will own the renewal process. Build sustainable relationships of trust through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools. Handle complaints, provide appropriate solutions/alternatives within the time limits and follow-up to ensure a resolution. Keep records of customer interactions, process customer accounts and file documents. What skills will make me successful in this role? Ability and desire to provide results. Develop professional relationships with your internal and external partners. Effective communication. Utilize your resilient and adaptable mindset in the face of shifting priorities. Eagerness to collaborate with all teams and employees. Preferred: Minimum 2+ years client service experience working personal lines insurance. Property and Casualty Insurance License Experience with agency management systems Proficiency in Microsoft Office Job Type: Full-time

Locally owned and operated Dominos Franchise. Small company looking to grow over the next few years meaning opportunities for advancement are there! Searching for quality people to bring on board and build careers! Job Description You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. Additional Information ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Qualifications - Additional information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Job Details PUTNAM COUNTY HOSPITAL - GREENCASTLE, IN Full Time $13.50 - $20.25 Hourly DayWeekend registration clerk Uses exceptional customer service skills to greet patients and guide them through the admittance process, successfully distributes transfer paperwork to the necessary departments, accurately inputs relevant demographic and insurance information into the Electronic Medical Record (EMR), and works well within the team environment of the department and cross-functionally throughout the hospital. Weekend shift is 7am to 7pm Friday, Saturday, Sunday Job Duties/Responsibilities: • Accurately enters all patient demographic, billing, and insurance information in Electronic Medical Record • Verifies insurance coverage • Obtains appropriate signed statements and authorizations • Efficiently conducts admittance and transfer procedures • Maintains a working knowledge of the Electronic Medical Record, insurance coverages, and billing policies • Abides by HIPAA (Health Insurance Portability and Accountability Act) guidelines • Helps cover Information Desk as needed (greeting patients, COVID screening, answering/transferring calls and emails) • Adheres to all hospital policies and procedures • Performs other duties as assigned Qualifications Education Experience: HS Graduate or Equivalent Years of Related Experience: None License/Certificate Required: No Driver's License Required: Yes Travel Requirements: None Age Requirement: 18+ Job Requirements: • Familiarity with or the ability to quickly learn Electronic Medical Record system (CPSI) • Exceptional customer service skills • Excellent verbal and written communication skills • Ability to act with integrity, professionalism, and confidentiality • Strong time management skills with a proven ability to meet deadlines • Accurate data entry • Ability to multi-task Preferred Skills: • Proven typing speed of at least 40 WPM • Knowledge of Medicare, Medicaid, and other insurances

Job Description Job Title: Registration Clerk Home Department: Admitting Reports To: Admitting Supervisor Direct Reports: None FLSA Classification: Non-Exempt The Registration Clerk is responsible for providing outstanding customer service while ensuring an efficient and smooth registration process to all patients, family, visitors and employees. This position accurately registers patients in a timely manner to satisfy patient needs and hospital regulatory requirements. Strives to always provide a courteous and caring first impression while gathering pertinent demographic and financial information. General Duties, Tasks and Responsibilities Serves as first contact for patients, families and visitors; greets all visitors and answers telephone in a courteous and professional manner; takes accurate messages and directs calls to appropriate staff members in a timely manner; exercises independent judgment when handling routine matters or making appropriate referrals. Assists patients with directions, walks them to their destination and provides wheelchair transportation when needed. Announces pages in a clear and well-modulated voice; contacts personnel as required and keeps communication logs where necessary. Maintains provider and other related hospital personnel contact information which is used and posted for the ER and Night call lists. Maintains knowledge of PBX equipment and various alarms including familiarity with various hospital codes and appropriate points of contact for each code. Ensures accurate and timely completion of legally required documents (consent forms, MSP questionnaires, verifying identity, obtaining advance directive information, etc.) per department policies and procedures. Provides information to patient/representative about billing, complaint process, patient rights, visiting hours and hospital specific literature. Collects and processes patient deposits and co-payments as required. Keeps forms and supplies stocked as needed. Complies with all established safety procedures to ensure a safe environment for patients, visitors and staff. Participates in performance improvement activities. Performs other duties as assigned. Education Requirements High School diploma / Equivalent Required Experience Requirements Office / Clerical setting minimum 2 years Preferred Computer Skills Strong data entry and typing skills Additional Skills Ability to work independently, prioritize and complete tasks in a timely manner Excellent communication and customer service skills

Job DescriptionBenefits: Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a team member with Leon Gobczynki's State Farm agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job DescriptionBenefits: Bonus based on performance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Amanda Procenti - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

QUALIFICATIONS Education High school graduate or equivalent Experience/Skills One year experience in office or hospital setting Experience with billing and insurance Ability to communicate effectively both verbally and in written reports Required Licenses/Certifications N/A Working Conditions Clean, well-lighted working environment ROUTINE RESPONSIBILITIES Behavioral Expectations Consistently complies with established Behavioral Expectations Essential Functions Registers all patients, gives new patients medical forms to complete Verifies patient demographic, employment and insurance information Explains billing policies, collects co-payments, refers patients without insurance to the office/clinic manager Schedules new and return appointments; explains registration process and gives directions to new patients; may explain procedure preparation to patients Answers the telephone in a professional and courteous manner; takes messages; directs calls to appropriate staff members Collects payments, writes and provides receipts, writes payments in ledger, balances petty cash, makes bank deposits Maintains a good working relationship with office/clinic staff members and providers Performs other duties as assigned. Day Shift/Monday - Friday 8a - 4:30p 80 hours/Bi-Weekly

*Direct Applicants Only. We are not seeking recruitment support for this role. Internal applicants will be given priority in the hiring process.* Smithville Communications is seeking a Scheduler to join our Customer Experience Team! The Scheduler will effectively manage the calendaring of resources to deliver Smithville services, research and resolve customer concerns, and work in close partnership with all departments to increase Smithville's level of customer service and improve responsiveness. The Scheduler thinks critically, listens actively, and makes sound decisions in a fast-paced contact center environment. Participates in the development of the department by providing input on customer feedback, the effectiveness of current practices, and suggestions for how Smithville can deliver world class customer experiences. WHAT YOU'LL DO Communicate professionally and clearly with both internal and external customers through active listening Quickly comprehend and clearly understand the issues customers present and assist accordingly Respond to customers via phone and email regarding the scheduling of Smithville services (including new installations and trouble tickets) Walk customers through what to expect during their service-related appointments Schedule resources related to Smithville services Maintain customer information and installation information via service orders daily Identify, research, and resolve customer complaints using available resources Follow up on customer inquiries not immediately resolved within 24 hours WHAT YOU NEED High school diploma or equivalent required Conversational proficiency of the English language- including the proper use of grammar, spelling, and punctuation Customer service and keyboarding experience required. Scheduling and call center experience a plus Demonstrated computer skills, including proficiency in Microsoft Office applications and ability to quickly learn new software Must be able to multi-task such as typing notes while speaking with customers or technicians Excellent verbal and written communication skills and ability to interact with a diverse population Ability to work appropriately with and to protect sensitive information Creative and critical thinking skills Strong analytical and organizational skills Attention to detail; high level of accuracy Ability to embrace change, learn new skills, and continuously improve Ability to work both independently and with co-workers toward the goals of the company WE'VE GOT YOU COVERED Insurance Plans include: Medical | Prescription | Dental | Vision | Term Life | Long-Term Disability | Voluntary Insurance Health Savings Account with generous annual company contributions to HSA 401(k) Retirement Savings Plan with a company match Generous Paid Time Off (PTO) program Paid holidays Tuition reimbursement Paid training Discounted company products and services Wellness benefits ABOUT US For more than 100 years, Smithville has been and is a locally grown, family-owned, cutting-edge, live-where-we-work, stand-by-our-products, part-of-the-neighborhood, wildly-Hoosier technology company in the heart of Southern Indiana. We provide the best technology services without sending you across the globe for support. We love our services and Indiana. We think you will too! Note, all job offers are contingent upon passing a background check and drug screen. Review of employment applications will begin immediately and continue until the position is filled. Smithville is proud to be an equal-opportunity employer.

Job Description About Us Founded in 1981, Loman-Ray Insurance Group, LLC, is an independent insurance headquartered in Central Illinois. Throughout the decades, Loman-Ray excelled at serving the needs of educators, farmers, group health clients, and families of all shapes and sizes, providing value and building personal, trusted relationships. In 2016, Loman-Ray announced a new logo to represent the nature of the agency's identity and capture what makes our team unique. The shield symbolizes our dedicated employees, each genuinely vested in our insureds' well-being and ready to protect their best interests. Each section of the shield represents the categories of insurance we provide: life, health, home, auto, commercial, and farm insurance. The shield brings all of these together into one entity - Loman-Ray Insurance Group, LLC. Today, Loman-Ray continues to grow, offering multiple insurance lines from dozens of proven providers. Carefully selected mergers have helped Loman-Ray enter new communities across Illinois and to develop a growing staff of experienced insurance professionals. Farm Insurance Customer Service Representative Position Summary: The primary function of this role is to provide support to clients, Producers, and the office team for all farm insurance accounts. This role requires a strong understanding of farm insurance policies, coverages, and claims processes. The representative assists with servicing existing business, processing claims, and coordinating communication between clients, insurance companies, and internal staff to ensure exceptional service and accurate policy management. Key Responsibilities: Customer Service Answer incoming phone calls and assist or direct clients and prospects appropriately. Greet clients visiting the office and provide assistance or route them to their assigned Producer or IAS. Provide responsive customer service support to assigned Producers and farm insurance clients. Open, sort, and distribute daily mail and handle client correspondence. Coordinate with clients, insurance companies, and internal departments to facilitate policy and service needs. Meet with farm clients when necessary to discuss policy changes, coverage options, or claims. Process client payments accurately and securely. Screen walk-in and phone-in prospects to identify new business opportunities. Act as a communication link between clients, Producers, and internal staff. Provide support for Producers during absences and assist with new business quoting. Policy Servicing & Administrative Support Review renewal policies for accuracy and conduct pre-underwriting for farm accounts. Assist with quoting new farm insurance business for Producers or the agency. Monitor and communicate billing statuses to Producers and clients. Maintain and update records in the Client Management System. Provide servicing support for CSR's and IAS's during absences. Support the new business quoting process and ensure timely completion of tasks. Perform general administrative tasks in a professional office setting with minimal physical demands. Handle additional duties or special projects as assigned. Claims Management Receive loss information from insureds via phone, mail, or in-office meetings. Review farm insurance policies to verify coverage for reported claims. Provide claim information to Producers for prompt reporting to carriers. Follow up with insurance companies on claim statuses and communicate updates to Producers and IAS's. Assist with processing settled claims, including issuing settlement checks to insureds or claimants. Act as a liaison between clients, Producers, and carriers to ensure smooth claims resolution. Qualifications: High School Diploma or equivalent required; college degree preferred Active Illinois Property & Casualty license required, or the willingness to obtain the license Prior experience in farm insurance or related insurance customer service Working knowledge of farm insurance policies, coverages, underwriting, rating, claims, and billing procedures Working knowledge of Applied Epic desired; will consider experience with related agency management systems Proficiency with Microsoft Office Suite Strong oral and written communication skills with professional phone etiquette Proven customer service abilities and exceptional interpersonal skills Ability to handle multiple tasks with strong attention to detail and accuracy Commitment to ongoing education in technical insurance knowledge through approved courses or professional programs Ability to pass a criminal background check, as permitted by law Hours: Monday-Friday, 8:30am-4:30pm Office Locations: 145 E. 5th Avenue, Clifton, IL 60927 13 South Main Street, Sullivan, IL 61951 113 S. State Street, Monticello, IL 61856 2702 Boulder Drive, Urbana, IL 61802 125 W. Garfield Street, Cissna Park, IL 60924 17 E. Liberty Lane, Danville, IL 61832 1016 W. Orange Street, Hoopeston, IL 60942 104 N. Main Street, St. Joseph, IL 61873 15 S. Main Street, Villa Grove, IL 61956 605 Old Salem Road, Petersburg, IL 62675 Benefits: Competitive Compensation Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.

Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Job DescriptionBenefits: Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Amanda Procenti - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job Details PUTNAM COUNTY HOSPITAL - GREENCASTLE, IN Full Time DayDescription Uses exceptional customer service skills to greet patients and guide them through the admittance process, successfully distributes transfer paperwork to the necessary departments, accurately inputs relevant demographic and insurance information into the Electronic Medical Record (EMR), and works well within the team environment of the department and cross-functionally throughout the hospital. Job Duties/Responsibilities: • Accurately enters all patient demographic, billing, and insurance information in Electronic Medical Record • Verifies insurance coverage • Obtains appropriate signed statements and authorizations • Efficiently conducts admittance and transfer procedures • Maintains a working knowledge of the Electronic Medical Record, insurance coverages, and billing policies • Abides by HIPAA (Health Insurance Portability and Accountability Act) guidelines • Helps cover Information Desk as needed (greeting patients, COVID screening, answering/transferring calls and emails) • Adheres to all hospital policies and procedures • Performs other duties as assigned Qualifications Education Experience: HS Graduate or Equivalent Years of Related Experience: None License/Certificate Required: No Driver's License Required: Yes Travel Requirements: None Age Requirement: 18+ Job Requirements: • Familiarity with or the ability to quickly learn Electronic Medical Record system (CPSI) • Exceptional customer service skills • Excellent verbal and written communication skills • Ability to act with integrity, professionalism, and confidentiality • Strong time management skills with a proven ability to meet deadlines • Accurate data entry • Ability to multi-task Preferred Skills: • Proven typing speed of at least 40 WPM • Knowledge of Medicare, Medicaid, and other insurances