Patient Services Representative
Patient access representative job in Topeka, KS
Job Title: Patient Services Representative Classification: Non-Exempt, Full-time Reporting Relationship: Clinic/Medical Manager/Dental Clinic Manager Supervision Responsibilities: No Essential Role: Provides critical first contact between patients and GraceMed Health Clinic, Inc. Professionally greets and directs patients through scheduling follow-up appointments, and updating pertinent information in EClinical Works (ECW) database. Duties & Responsibilities:
Greets and check in patients arriving for an appointment, helps patients feel welcome.
Verifies necessary information for patient appointments to include; patient information is current in ECW software and type of clinical visit.
Verifies patient information prior to appointment including, next day insurance coverage verification (if expired or changed note account, this patient will be referred to the payment specialist upon arrival), and same day demographic verification. Ensures action is corrected and noted in ECW as needed.
Assist with next day appointment reminders when needed. Ensures action is noted in ECW.
Prepares paperwork for patients to complete in advance of appointment.
Documents patient cancellations and failure to show for appointment per protocol.
Receives deliveries, and distributes them to appropriate personnel.
Maintains cleanliness and orderliness of reception work area and the waiting area.
Maintains patient confidentiality at all times.
Qualifications: Education/Certifications/Licenses/Registrations
High school diploma or equivalent.
Bilingual Spanish preferred.
Experience
Previous customer service experience.
Previous medical/dental receptionist experience or background in general office work preferred.
Additional training and/or experience in office procedures and medical/dental terminology preferred.
Technical Skills
Must possess a thorough knowledge of modern office practices, procedures, and equipment, including computers, copiers, and other standard office equipment.
Ability to work independently, organize, monitor, and adjust work as necessary to ensure accuracy and timeliness.
Demonstrated ability to identify and solve problems.
Able to provide innovative input into the development of the office environments and its processes.
Able to learn new concepts and procedures quickly.
Excellent organization skills and commitment to accuracy
Behavioral
Ability to strongly embrace and personify the mission and values of GraceMed with socio-economic and cultural sensitivity in mind.
Must display good verbal and written communication skills, and be able to professionally receive and follow oral instructions.
Compassion for patients, family members, and others; along with a nurturing spirit to provide care during stressful situations
Able to communicate well with people both in personal contacts and on the telephone.
Work Schedule: Normal schedule is Monday through Friday 8:00 am to 5:00 pm., schedule may vary. Working Conditions: Medical/dental office setting. Ability to sit and/or stand for long periods of time. Bending, stooping, and lifting (up to 50lbs.) may be required. Interaction with physicians, patients and other office personnel. May involve contact with angry, upset or ill persons. May involve potential exposure to blood and body fluids and other hazardous substances. Must have visual acuity and manual dexterity to interface with computer. Must have auditory acuity to handle phone calls.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
This job description has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995).
Confidentiality: As an employee of GraceMed Health Clinic, Inc., you are bound by principles of medical ethics. You have both a legal and moral obligation to protect the privacy of our patients. In the course of your work, you will have access to confidential information regarding patients, and/or the practices' confidential business. It is essential that you refrain from any discussions regarding personal information about a patient, a patient's condition, a patient's finances, proprietary company information, and/or the practices' confidential business with any third person. This includes, but is not limited to, other employees, your spouse, family or friends. CONFIDENTIALITY IS SO IMPORTANT THAT ANY BREACH OF THIS POLICY WILL BE CONSIDERED GROUNDS FOR TERMINATION. Review and signature of the Agreement is a condition of employment.
Representative II, Customer Service - New Patient Care
Patient access representative job in Topeka, KS
**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution
**_Work Schedule_**
8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote)
**_Job Summary_**
The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism.
**_Responsibilities_**
+ Serves patients over the phone to initiate their first order of diabetes testing supplies and related products.
+ Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process.
+ Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed.
+ Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations.
+ Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month.
+ Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals.
+ Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues.
+ Documents all interactions and maintains detailed notes in the company system for continuity and compliance.
+ Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies.
+ Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams.
**_Qualifications_**
+ 1-3 years of customer service experience in a call center environment, preferred
+ High School Diploma, GED or equivalent work experience, preferred
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**Anticipated hourly range:** $15.75 per hour - $18.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Customer Service Representative - KPC
Patient access representative job in Topeka, KS
The Customer Service Representative represents YoungWilliams and provides outstanding customer service to both internal and external customers by professionally answering all calls and ensuring that customers receive accurate information politely and promptly.
ESSENTIAL JOB REQUIREMENTS
* Responds to incoming calls from employers, IV-D and Non IV-D customers, state and local child support staff, child support staff from other states, and other individuals concerned with remitting child support payments to the SDU.
* Assists custodial parents in establishing electronic disbursement either through the direct deposit or debit card program.
* Facilitates the retrieval of payment document images and other correspondence received by the SDU to authorized individuals.
* Performs research on unidentified payments received by the SDU and properly identify the source and the intended recipient.
* Quickly navigates through multiple computer screens in order to provide correct information to inquiring parties within acceptable service timeframes.
* Initiates outreach calls to offer alternate EFT disbursement and payment options.
* Accountable for accurate and timely documentation of customer contact in the automated system.
* Ensures the confidentiality of all information.
* Maintains a professional demeanor under stressful circumstances.
* Accountable for accuracy and completion of all transactions within established service level guidelines.
* Adheres to all safety and security procedures.
* Adheres to overall site Risk Activities, such as daily document shredding, and piggybacking.
* Contributes to the site wide accuracy rate of 99.99%
* Regular and timely attendance
* Other duties as assigned
REQUIRED EDUCATION
A high school diploma or GED required.
REQUIRED EXPERIENCE
Two years customer service experience involving banking, human service programs or related fields preferred.
Customer Service Representative
Patient access representative job in Topeka, KS
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry.
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients.
The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized.
FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyRepresentative - Customer Service
Patient access representative job in Olathe, KS
As a Representative - Customer Service, you will respond to customer inquiries, provide information, resolve issues, and ensure a positive customer experience. You will handle routine and occasionally complex inquiries, communicate solutions or requested information to customers, and act as a liaison between departments to facilitate efficient problem resolution. In this role, you will obtain and verify customer orders, prepare and follow up on verbal or written quotations, and research, analyze, and source non-stocked materials as needed. You will also review open customer order reports, take proactive action on at-risk items to meet delivery commitments, and maintain backorder and expediting reports while ensuring timely customer notifications.
Responsibilities:
Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
Back-up support to sales department as needed.
Qualifications:
High School Degree or Equivalent required
Associates' Degree (U.S.) preferred
2-4 years of relevant experience
Solid interpersonal skills that allow one to work effectively in a diverse working environment
Able to effectively communicate both verbally and in writing
Able to work well under pressure
Strong attention to detail
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
Computer literate, including effective working skills of MS Word, Excel, and e-mail
#LI-A1
Auto-ApplyDoor & Meal Access Coordinator
Patient access representative job in Manhattan, KS
Supports door and meal access for Housing and Dining using specialized software, policy knowledge, and strong attention to detail. Also provides general administrative support for cashier and occupancy management services. * 520865 * Manhattan, Kansas, United States
* Department of Housing & Dining
* Staff Full Time (USS)
* Closing on: Jan 5 2026
* On-site
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About This Role
This position coordinates door and meal access functions for the Department of Housing and Dining Services (HDS) residence halls and conferences using the CBORD Card System and Odyssey Privilege Control System (PCS) specialized software. The position coordinates with HDS system administrators to ensure the delivery of timely, accurate services.
Additional duties include:
* Compiles and coordinates charges and account adjustments for Jardine Apartment residents; posts housing charges to student accounts; reconciles accounts; interacts with customers to respond to account inquiries.
* Serves as the departmental liaison for more than 150 sponsored students (athletic or special program affiliation). Coordinates special meal and retail related incentive programs.
* Conducts cash handling transactions similar to a bank cashier.
* Compiles data and various reports.
About Us
Housing and Dining Services is a large, complex, self-operated auxiliary department employing about 1,000 full and part-time staff. As a diverse group, we share the desire to provide exemplary services, products and facilities for our residents and other guests. The 2025 Princeton Review ranks us #2 Happiest Students, #2 Best Quality of Life, #8 Best College Residence Halls, and #14 Best Campus Food. A great team to be part of!
Worksite Description
The duties assigned to this position must be performed on-site.
All employees must reside in the United States when they begin working to comply with state law. K-State is unable to provide remote or hybrid work opportunities for residents of the state of Idaho.
What You'll Need to Succeed
Minimum Qualifications:
* Requires a high school diploma and one year of relevant experience.
Preferred Qualifications:
* Experience in technical administrative support work including interpretation of information, collecting and compiling information from various sources and analyzing data.
* Experience with word processing and database applications.
* Experience with spreadsheet applications; ability to extract, review and analyze data from a variety of sources, including electronic.
* Customer service experience.
* Knowledge of general accounting and cash handling procedures.
Sponsorship eligibility:
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship.
How to Apply
Please submit the following documents:
1. On-line application
2. Current Resume
3. Letter of Interest
Application Window
Applications close on: January 5, 2026
Anticipated Hiring Pay Range
$16.36 - $17.75 hourly
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Why Join Us:
Kansas State University offers a supportive and inclusive community, dedicated to your professional growth. While specific benefits may vary by position, many roles come with comprehensive packages that support your well-being and work-life balance, including health and life insurance, retirement plans, and generous paid time off. To learn more about benefits that are available for various positions, visit our benefits overview page.
Work Authorization:
Applicants must be currently authorized to work in the United States at the time of employment.
Equal Employment Opportunity:
Kansas State University is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, age, national origin, disability or status as a protected veteran.
Remote and Hybrid work options:
Some positions are eligible for remote or hybrid working arrangements. An employee who is working in a remote or hybrid capacity for K-State must reside within the United States in order to comply with all federal and state laws, filings, or tax requirements. Remote and hybrid work arrangements are not available for anyone who resides in the state of Idaho.
Background Screening Statement:
Upon acceptance of a contingent offer of employment, a candidate may be subject to a background check per K-State's background check policy.
Interview Preferences:
Kansas State University honors interview preferences for qualified applicants who are veterans or individuals with disabilities. Eligible applicants who meet the minimum qualifications, submit all required application materials, and submit required preference documentation by the closing date on the job advertisement will be granted a first-level interview.
The disability and veteran interview preferences do not apply to student employment positions, temporary positions, athletics positions, academic and administrative department heads*, positions that require licensure as a physician, and positions that require that the employee be admitted to practice law in Kansas.
* Heads of Departments refers to any individual holding a primary leadership role responsible for the overall strategic direction, management and operational oversight of a recognized academic or administrative unit within the university.
To learn more about interview preferences at K-State, please visit our interview preferences page.
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Financial Counselor - Pre-Registration - FT - Days
Patient access representative job in Topeka, KS
Full time
Shift:
First Shift (Days - Less than 12 hours per shift) (United States of America)
Hours per week:
40
Job Information Exemption Status: Non-Exempt Under direction, responsible for reviewing and assisting uninsured and underinsured financially responsible parties to find appropriate sources to pay hospital bills. The individual must professionally interact with patients, families, physicians, other staff members, insurance companies and employers to thoroughly and promptly research and identify potential third-party payer payment sources. The goal of this role is to enhance customer satisfaction by eliminating or reducing financial concerns without interrupting the continuum of care.
Education Qualifications
High School Diploma / GED Required
Associate's Degree Preferred
Experience Qualifications
3 years Experience in a clinical healthcare setting such as physician's office or hospital relating to patient financial services, patient registration, patient scheduling or related healthcare experience. Related financial experience may also be accepted. Required
Skills and Abilities
Working knowledge of basic medical terminology. (Preferred proficiency)
Detailed knowledge of major third-party billing and contract requirements. (Required proficiency)
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or government regulations. Superior written and oral communication skills. Ability to effectively present information and respond to questions from management, physicians, employees and the general public. (Required proficiency)
Exhibits a positive attitude with a professional and pleasant demeanor when communicating with all customers and providing information. (Required proficiency)
Keyboarding skill or typing skill of at least 30 wpm. (Preferred proficiency)
What you will do
Researches and identifies potential payer sources for patients who are either uninsured or underinsured.
Assists patients/guarantors with the completion of applications to qualify for government or non-government health coverage. This can include but is not limited to: Medicaid, Medicare, COBRA, Disability.
Identifies accounts which meet the criteria for referral to an outside vendor for review of coverage options and application completion.
Completes timely monitoring and follow-up on patient accounts pending application outcome.
Acts as a resource for patients, families and staff for anything coverage related.
Completes thorough and timely documentation in patient accounts detailing assistance provided, progress and outcome.
Understands federal laws relating to COBRA and State of Kansas laws related to Medicaid. Stays current with program and regulation changes by reviewing notices and bulletins.
Ensures customer concerns are processed in compliance with organization's policies while maintaining the highest level of patient and employee rights, including confidentiality of patient information and personnel issues.
Identifies and notifies management of customer service issues and potential process/system problems that cause billing and payment errors and assists in improvement implementation as requested.
Completes the annual mandatory in-services and other conditions of employment requirements. Reads and comprehends correspondence from government and third-party payors to keep abreast of new regulations, policies and billing and payment requirements.
Consistently uses diplomacy and respect both in person and when using the telephone, and performs effectively and professionally under stressful conditions.
Required for All Jobs
Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
Performs other duties as assigned
Patient Facing Options
Position is Not Patient Facing
Scope
No Supervisory Responsibility
No Budget Responsibility
Physical Demands
Balancing: Occasionally 1-3 Hours
Carrying: Occasionally 1-3 Hours
Climbing (Stairs): Rarely less than 1 hour
Driving (Automatic): Rarely less than 1 hour
Eye/Hand/Foot Coordination: Frequently 3-5 Hours
Feeling: Occasionally 1-3 Hours
Grasping (Fine Motor): Frequently 3-5 Hours
Grasping (Gross Hand): Frequently 3-5 Hours
Handling: Occasionally 1-3 Hours
Hearing: Occasionally 1-3 Hours
Kneeling: Rarely less than 1 hour
Lifting: Occasionally 1-3 Hours up to 20 lbs
Operate Foot Controls: Rarely less than 1 hour
Pulling: Rarely less than 1 hour up to 20 lbs
Pushing: Rarely less than 1 hour up to 20 lbs
Reaching (Forward): Occasionally 1-3 Hours up to 20 lbs
Reaching (Overhead): Occasionally 1-3 Hours up to 20 lbs
Repetitive Motions: Frequently 3-5 Hours
Sitting: Frequently 3-5 Hours
Standing: Occasionally 1-3 Hours
Stooping: Rarely less than 1 hour
Talking: Frequently 3-5 Hours
Walking: Occasionally 1-3 Hours
Working Conditions
Combative Patients: Occasionally 1-3 Hours
Infectious Diseases: Occasionally 1-3 Hours
Noise/Sounds: Rarely less than 1 hour
Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment.
Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.
Auto-ApplyMedical Receptionist
Patient access representative job in Topeka, KS
At ARC Physical Therapy+, our mission is simple: be a catalyst of change in the marketplace. Through excellence in care, ARC Physical Therapy+ is committed to helping patients recover quickly and get back to what they love to do. With industry-leading physical, occupational, and hand therapy clinics in Kansas, Missouri, and Arkansas we are here to serve our communities and have been doing so for the past 20 years.
As the leading workers' compensation experts, we are focused on industry standard-setting outcomes and individualized treatment that translates to attention to detail, improved patient education, communication, and motivation. If you share the same commitment as we do, want to sharpen, or learn new skills, and love what you do daily, this position may be what you are looking for!
Job Description
As a
Medical Receptionist
at ARC Physical Therapy+, you will play a crucial role in ensuring the efficient and productive flow of patients. This position also involves being the point of contact for all non-clinical patient services.
Greet patients and provide exceptional customer service
Coordinate patient care from initial check-in to treatment and check-out
Answer phones and manage electronic scheduling
Perform data entry and verify personal/financial information
Maintain patient charts and electronic medical records
Collect, post, and deposit patient payments
Fax, file, and complete any other administrative duties as needed
Qualifications
High school graduate or equivalent
1+ years of previous medical front office experience preferred
Excellent telephone and customer service skills
Proficiency in Word and Excel; experience with medical software preferred
Availability and flexibility with work hours
Strong attention to detail and time management skills
Ability to work as part of a team and demonstrate a positive, energetic attitude
Additional Information
Competitive salary
Excellent benefits package including 401k, health, dental, and generous paid time off
Multiple opportunities for professional development, specialization, and leadership
New graduate mentoring
Continuing education
Employee discount plans
Employee Assistance Program (EAP)
Investment from a company that wants you to succeed and thrive
Patient Implant Care Coordinator
Patient access representative job in Olathe, KS
This is an in-person, Monday-Friday position at our Olathe location: 11108 S Noble Dr, Olathe, KS 66061
**************
Role and Responsibilities
The Patient Implant Care Coordinator will greet patient, answer phones, schedule appointments and provide cost estimate and collect patient financial responsibility. The Patient Implant Care Coordinator will also manage the doctors schedule and any communications with patient and referring offices.
Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
Updates and maintains patient insurance information.
Maintains doctor schedule to ensure efficient use of the doctor's time.
Partners with clinical team to ensure excellent patient experience.
Adheres to deadlines and prioritize work against the patient schedule.
Collects payments from patients in an effective and professional manner.
Understands doctor treatment recommendations and develops treatment plans from diagnosis.
Effectively communicates treatment options and associated costs to the patient.
Maintains confidentiality of all information in accordance with HIPAA.
Performs other related duties as assigned.
Education and Experience
Highschool diploma or equivalent required.
Two years of customer service experience required.
Medical or dental experience preferred.
Skills and Abilities
Understanding of dental terminology.
Friendly, inviting, and professional personality and presence.
Basic office skills such as typing and filing.
Good organizational skills.
Attention to detail.
Leadership and problem-solving skills.
Effective communication skills.
Ability to work cross functionally with other team members.
Core Benefits & Wellness
Medical (including Virtual Care), Dental, and Vision Coverage
Employee Assistance Program (EAP)
Uniforms/Scrubs provided
Financial Well-Being
Competitive pay, Bonus potential, and annual merit reviews
401(k) Plan w/Company Match
Health Savings Account (HSA) with HDHP health plans
Life Insurance
Basic and Supplemental Life Insurance
Spouse and Child Life Insurance
Time Off, Disability And Leave Of Absence
Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays
Short Term Disability Plan
Long Term Disability Plan
Auto-ApplyMedical Receptionist
Patient access representative job in Topeka, KS
At ARC Physical Therapy+, our mission is simple: be a catalyst of change in the marketplace. Through excellence in care, ARC Physical Therapy+ is committed to helping patients recover quickly and get back to what they love to do. With industry-leading physical, occupational, and hand therapy clinics in Kansas, Missouri, and Arkansas we are here to serve our communities and have been doing so for the past 20 years.
As the leading workers' compensation experts, we are focused on industry standard-setting outcomes and individualized treatment that translates to attention to detail, improved patient education, communication, and motivation. If you share the same commitment as we do, want to sharpen, or learn new skills, and love what you do daily, this position may be what you are looking for!
Job Description
As a Medical Receptionist at ARC Physical Therapy+, you will play a crucial role in ensuring the efficient and productive flow of patients. This position also involves being the point of contact for all non-clinical patient services.
Greet patients and provide exceptional customer service
Coordinate patient care from initial check-in to treatment and check-out
Answer phones and manage electronic scheduling
Perform data entry and verify personal/financial information
Maintain patient charts and electronic medical records
Collect, post, and deposit patient payments
Fax, file, and complete any other administrative duties as needed
Qualifications
High school graduate or equivalent
1+ years of previous medical front office experience preferred
Excellent telephone and customer service skills
Proficiency in Word and Excel; experience with medical software preferred
Availability and flexibility with work hours
Strong attention to detail and time management skills
Ability to work as part of a team and demonstrate a positive, energetic attitude
Additional Information
Competitive salary
Excellent benefits package including 401k, health, dental, and generous paid time off
Multiple opportunities for professional development, specialization, and leadership
New graduate mentoring
Continuing education
Employee discount plans
Employee Assistance Program (EAP)
Investment from a company that wants you to succeed and thrive
Medical Receptionist - Part Time
Patient access representative job in Manhattan, KS
Part-time Description
The patient service specialist is responsible for all front office activities, including the reception area, mail, insurance verification, and patient data integrity. Employee acts as patient concierge for the reception/lobby area by providing excellent customer service. The employee will greet all customers, obtain registration data, collect co-pays, when required, and ensure patient confidentiality at all times. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Duties and Responsibilities:
Greets patients in a polite, prompt, and helpful manner. Proactively keeps patients informed on delays and expected time to be seen by the provider. Consistently provides superior internal and external customer service. Ensures patient flow runs smoothly and efficiently.
Obtains registration data, insurance information, and photo ID at each encounter.
Promptly and accurately enters patient data into the computer system.
Verifies patient's insurance. Accurately enter/update patient information and collect co-pays, co-insurance, and deductibles in accordance with the patient's insurance plan.
Follows all HIPAA guidelines and rules and explains practices to patients. Maintain proper personnel conduct and confidentiality of patent, staff, and physician information.
Balances daily charges. Ensures that any money received is safeguarded. Must have exceptional multi-tasking abilities
Manages patient charts, arranges referrals when needed, and sends patient information and records as requested by other medical entities with a high level of initiative and integrity.
Assists other staff when needed in a positive, team-centered manner.
Assist in scheduling and following up on provider referrals.
Ensures lobby remains clean and stocked with necessary items.
Seeks out methods and practices to minimize financial risk.
Contracts with auditing services to ensure proper financial monitoring and controls are compliant and up-to-date.
The Clinic staff may also include ancillary personnel who are supervised by the professional staff.
Other duties as assigned. This is a safety-sensitive and confidential position.
Qualifications:
Education:
High School Diploma or equivalent required, Associates preferred.
Licenses/Certification:
Must obtain and maintain a current certification in BLS.
Experience:
1-3 years prior medical office experience is preferred.
Skills:
Understanding of medical coding and billing.
Knowledge of state and federal regulations including OSHA, HIPAA, blood-borne pathogens, and others.
Competent with common PC applications including Internet, Email, and Microsoft Office.
Ability to supervise, train, and evaluate new and current provider staff.
Working Conditions:
May be exposed to/occasionally exposed to patient elements.
Subject to varying and unpredictable situations and interruptions.
Occasionally subjected to irregular hours.
Occasional pressure due to a fast-paced environment.
The position may require lifting, carrying, or pushing equipment or patients.
Requirements
Physical Requirements:
Must be able to see with corrective eyewear.
Must be able to hear clearly with assistance.
May be exposed to infectious and contagious diseases.
May be in contact with patients under a wide variety of circumstances.
Able to handle emergency or crisis situations.
Will be required to wear protective equipment as necessary.
Ability to escort or transport patient by wheelchair or stretcher
Frequently: Sitting, walking, standing.
Occasionally: Bending, squatting, climbing, kneeling, twisting, lifting, carrying, pushing, traveling.
Ability to lift 15-20 pounds
Salary Description $15.38 - $20.19 per hour
Customer Service Representative
Patient access representative job in Lawrence, KS
Do you enjoy helping customers achieve their financial goals? Capitol Federal is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you'll be the friendly face that welcomes customers, helps them with their everyday banking needs, and guides them into exciting new financial adventures.
What You'll Do:
* Help customers open checking, savings, and other accounts that fit their goals.
* Originate, process and close a variety of consumer loans.
* Process deposits, withdrawals, and other transactions with accuracy and efficiency.
* Answer questions, resolve issues, and make every interaction feel personal.
* Collaborate with teammates to deliver world-class customer service.
What You Bring:
* 1-3 years of new accounts experience; consumer lending is preferred.
* Strong attention to details and accuracy.
* Exceptional customer service skills with the ability to build lasting relationships.
* A team-oriented mindset and commitment to shared success.
Join a team that values performance, customer relationships, and career growth. Let's grow together!
To learn more or apply go to *******************************************
CapFed is an equal opportunity employer.
Auto-ApplyBilling Representative
Patient access representative job in Olathe, KS
SUMMARY DESCRIPTION The Billing Representative is responsible for submitting accurate primary and secondary insurance claims according to regulatory agencies and payer guideline; ensuring all implants and supplies are priced and billed accurately, following up on all pended accounts, ensuring contract amounts are correct for all charges entered and correcting rejected claims within electronic claims processing system.
RESPONSIBILITIES
Accurately bill CPT codes and implants per billing protocols.
Accurately calculate implant mark-up and reimbursement.
Submit timely and accurate primary and secondary insurance claims following agency and payer guidelines.
Perform accurate Time of Billing adjustments for procedures and implants based on the appropriate contract.
Manage unbilled cases
Verify and resolve all rejections in electronic claim clearinghouse.
Participate in any other business office functions as needed and at the direction of the Business Office Manager
KNOWLEDGE, SKILLS, and ABILITIES
1. Ability to take ownership and leads by example.
2. Ability to contribute in a cross-functional collaborative environment.
3. Ability to learn quickly and work independently.
4. Self-motivated with the attitude and ability to be successful as part of a team.
REQUIREMENTS
1. High School diploma of equivalent
2. Associate degree or equivalent from a two-year college or technical school preferred
3. Three-five years' experience in a medical office, hospital, outpatient surgery center or related field
4. Computer experience, Excel, Word, Medical Billing Software and applications
5. Working knowledge of medical terminology
Pre-Access Central Scheduler PRN
Patient access representative job in Topeka, KS
Schedules and pre-registers patients for appointments, outpatient visits, procedures, and other appointments captured by the department. Complete any administrative work that goes along with scheduling the appointment. Transcribe any external orders from Physican. Handle high call volumes for multiple locations and departments.
**Essential Functions**
+ Utilize multiple systems to perform all scheduling functions as needed.
+ Excellent computer skills with the expectation to self-resolve technical issues with minimal assistance
+ Providing patients with preparation and location information.
+ Correctly collecting and inputting patient data into the system.
+ Validating patient insurance and explaining benefits as needed.
+ Manage multiple phone calls, including answering, transferring, and conferencing between multiple parties.
+ Acting as a mentor for new hires as needed.
+ Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.
+ Performs other duties as assigned.
**Skills**
+ Customer Service Etiquette
+ Basic Medical Insurance Knowledge
+ Intermediate Computer Operating Knowledge
+ Multi-Channel Phone Experience
+ 30+ WPM Typing Speed
+ Active Listening
+ Reading Comprehension
+ Critical Thinking
+ Active Learning
+ Complex Problem Solving
**Physical Requirements:**
**Qualifications**
+ High school diploma or equivalent OR (4) years of revenue cycle experience.
+ Minimum of (2) years of revenue cycle experience and/or (2) years of contact center experience.
"Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings."
The following states are currently paused for sourcing new candidates or for new relocation requests from current caregivers: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, Washington
**Physical Requirements**
+ Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with customers require employees to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
+ For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
**Location:**
Peaks Regional Office
**Work City:**
Broomfield
**Work State:**
Colorado
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$18.81 - $24.99
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
Front Office
Patient access representative job in Lawrence, KS
Our mission is to add the perfect piece to our practice. We are looking for an individual with a dental background that can be a leader within our team that will encourage great patient experience while facilitating a positive office culture. We are willing to wait for the perfect fit!
An exceptional person is needed to join our hive. If you would like to join a fun, new, growing pediatric dental office and you think you have the talent to be a valuable team player- we'd love to meet you! As owners, it is part of our core values to have a positive working environment for all of our team that will easily translate into a positive experience for all of our patients and their families.
Honey Bee PDC is looking for an exceptional person to join our team. This job includes:
Positive working environment
Owner Dentists that strive to make dentistry fun for all involved
Paid Time Off
Health Insurance
Structured Pay Increase Opportunities
Opportunities to grow professionally
Job description We are looking for a front office team member that would be responsible for:
Keeping the patient experience exceptional
Answering phones
Making appointments
Checking patients in and out.
Discussing treatment plans and the financial aspects of the treatment plans with parents.
Working with insurance companies to determine eligibility and coverage for all patients.
Handling dental billing and being proficient at handling A/R.
Assisting the doctors in marketing and other office related tasks.
Being a team player and taking part in all aspects of a fast moving office.
Working alongside colleagues to be constantly improving office flow, patient experience, and staff experience. We never want to stop learning and improving and we want YOU to be a part of that process!
Desired Skills :
Prior Dental Experience- Preferred
Dental Billing Experience - Preferred
Positive, inviting demeanor - Required
Team player - Required
Company Description:Our pediatric dental practice provides comprehensive care for children ages 0-18. We offer a full range of services, including restorative dentistry, emergency dentistry, oral sedations, IV sedations, and hospital dentistry. Drs. Ferns and Rhoads are driven to create the best experience for our patients. Our goal is for the patients and parents to leave asking “When can I go back?!”
Check out our webpage at honeybeepdc.com for more information on what we do and who we are. We can't wait for you to Join Our Hive!
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Customer Service Representative - KPC
Patient access representative job in Topeka, KS
Job Description
The Customer Service Representative represents YoungWilliams and provides outstanding customer service to both internal and external customers by professionally answering all calls and ensuring that customers receive accurate information politely and promptly.
ESSENTIAL JOB REQUIREMENTS
• Responds to incoming calls from employers, IV-D and Non IV-D customers, state and local child support staff, child support staff from other states, and other individuals concerned with remitting child support payments to the SDU.
• Assists custodial parents in establishing electronic disbursement either through the direct deposit or debit card program.
• Facilitates the retrieval of payment document images and other correspondence received by the SDU to authorized individuals.
• Performs research on unidentified payments received by the SDU and properly identify the source and the intended recipient.
• Quickly navigates through multiple computer screens in order to provide correct information to inquiring parties within acceptable service timeframes.
• Initiates outreach calls to offer alternate EFT disbursement and payment options.
• Accountable for accurate and timely documentation of customer contact in the automated system.
• Ensures the confidentiality of all information.
• Maintains a professional demeanor under stressful circumstances.
• Accountable for accuracy and completion of all transactions within established service level guidelines.
• Adheres to all safety and security procedures.
• Adheres to overall site Risk Activities, such as daily document shredding, and piggybacking.
• Contributes to the site wide accuracy rate of 99.99%
• Regular and timely attendance
• Other duties as assigned
REQUIRED EDUCATION
A high school diploma or GED required.
REQUIRED EXPERIENCE
Two years customer service experience involving banking, human service programs or related fields preferred.
Representative - Customer Service
Patient access representative job in Olathe, KS
**As a Representative - Customer Service** , you will respond to customer inquiries, provide information, resolve issues, and ensure a positive customer experience. You will handle routine and occasionally complex inquiries, communicate solutions or requested information to customers, and act as a liaison between departments to facilitate efficient problem resolution. In this role, you will obtain and verify customer orders, prepare and follow up on verbal or written quotations, and research, analyze, and source non-stocked materials as needed. You will also review open customer order reports, take proactive action on at-risk items to meet delivery commitments, and maintain backorder and expediting reports while ensuring timely customer notifications.
**Responsibilities:**
+ Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
+ Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
+ Back-up support to sales department as needed.
**Qualifications:**
+ High School Degree or Equivalent required
+ Associates' Degree (U.S.) preferred
+ 2-4 years of relevant experience
+ Solid interpersonal skills that allow one to work effectively in a diverse working environment
+ Able to effectively communicate both verbally and in writing
+ Able to work well under pressure
+ Strong attention to detail
+ Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
+ Computer literate, including effective working skills of MS Word, Excel, and e-mail
\#LI-A1
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (**************************************************************************** and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here (******************************************************************* and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company.
_Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. _
_Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
Representative II, Customer Service Operations
Patient access representative job in Topeka, KS
**What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution.
**_Responsibilities_**
+ Offer professional and timely service as a representative of Cardinal Health at-Home
+ Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions
+ Provide problem resolution for order issues in a timely manner
**_Qualifications_**
+ High School diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years' experience in Customer Service preferred
+ Prior computer experience using Microsoft Office systems required
+ Team-oriented mindset
+ Demonstrate a passion for healthcare
+ Strong organizational skills and attention to detail
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance, including usage of SOP's and written instructions.
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
+ Demonstrate excellent communication skills
+ Must be able to multitask in a fast-paced environment
+ Must maintain a distraction free workspace.
**Anticipated hourly range:** $15.00 to $22.57 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/31/2025 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Medical Receptionist - Full Time
Patient access representative job in Lawrence, KS
Full-time Description
The patient service specialist is responsible for all front office activities, including the reception area, mail, insurance verification, and patient data integrity. Employee acts as patient concierge for the reception/lobby area by providing excellent customer service. The employee will greet all customers, obtain registration data, collect co-pays, when required, and ensure patient confidentiality at all times. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Duties and Responsibilities:
Greets patients in a polite, prompt, and helpful manner. Proactively keeps patients informed on delays and expected time to be seen by the provider. Consistently provides superior internal and external customer service. Ensures patient flow runs smoothly and efficiently.
Obtains registration data, insurance information, and photo ID at each encounter.
Promptly and accurately enters patient data into the computer system.
Verifies patient's insurance. Accurately enter/update patient information and collect co-pays, co-insurance, and deductibles in accordance with the patient's insurance plan.
Follows all HIPAA guidelines and rules and explains practices to patients. Maintain proper personnel conduct and confidentiality of patent, staff, and physician information.
Balances daily charges. Ensures that any money received is safeguarded. Must have exceptional multi-tasking abilities
Manages patient charts, arranges referrals when needed, and sends patient information and records as requested by other medical entities with a high level of initiative and integrity.
Assists other staff when needed in a positive, team-centered manner.
Assist in scheduling and following up on provider referrals.
Ensures lobby remains clean and stocked with necessary items.
Seeks out methods and practices to minimize financial risk.
Contracts with auditing services to ensure proper financial monitoring and controls are compliant and up-to-date.
The Clinic staff may also include ancillary personnel who are supervised by the professional staff.
Other duties as assigned. This is a safety-sensitive and confidential position.
Qualifications:
Education:
High School Diploma or equivalent required, Associates preferred.
Licenses/Certification:
Must obtain and maintain a current certification in BLS.
Experience:
1-3 years prior medical office experience is preferred.
Skills:
Understanding of medical coding and billing.
Knowledge of state and federal regulations including OSHA, HIPAA, blood-borne pathogens, and others.
Competent with common PC applications including Internet, Email, and Microsoft Office.
Ability to supervise, train, and evaluate new and current provider staff.
Working Conditions:
May be exposed to/occasionally exposed to patient elements.
Subject to varying and unpredictable situations and interruptions.
Occasionally subjected to irregular hours.
Occasional pressure due to a fast-paced environment.
The position may require lifting, carrying, or pushing equipment or patients.
Requirements
Physical Requirements:
Must be able to see with corrective eyewear.
Must be able to hear clearly with assistance.
May be exposed to infectious and contagious diseases.
May be in contact with patients under a wide variety of circumstances.
Able to handle emergency or crisis situations.
Will be required to wear protective equipment as necessary.
Ability to escort or transport patient by wheelchair or stretcher
Frequently: Sitting, walking, standing.
Occasionally: Bending, squatting, climbing, kneeling, twisting, lifting, carrying, pushing, traveling.
Ability to lift 15-20 pounds
Salary Description $15.38 - $20.19 per hour
Receptionist / Business Office Rep- Quivira ASC
Patient access representative job in Olathe, KS
The Receptionist is responsible for ensuring a smooth and positive patient experience at the front desk, which includes tasks such as patient registration, collection of coinsurances, copayments, or deductibles, and processing necessary paperwork. This role involves a mix of customer service and administrative work, focused on ensuring a smooth experience for patients and supporting the medical office's operations.
Key Responsibilities:
Greeting and assisting patients and visitors.
Verifying patient information and insurance details during registration.
Scanning and uploading documents (e.g., IDs, insurance cards).
Collecting and recording patient payments.
Managing visitor/vendor sign-ins.
Preparing patient charts and maintaining communication with other departments.
Ensuring a clean and organized lobby area.
Assisting with additional tasks as directed by the Business Office Manager.
Knowledge, Skills, and Abilities:
Ability to take initiative and lead by example.
Collaborative and able to work independently.
Quick learner with strong team-oriented skills.
Self-motivated and focused on success.
Knowledge of EPIC, HST, WayStar, Clariti, CareWire, Bill.com are helpful.
Requirements:
High school diploma or equivalent.
At least two years of medical clerical experience.
Basic knowledge of medical terminology and software.
Strong communication skills.