Customer Service Representative
Patient access representative job in Kimberly, ID
Select Source in Kimberly, ID is a customer service oriented hardware store working with both retail and contractors. We are looking for a Customer Service Representative to join our 10 person strong team. We are a local owned company that offers a great working environment located at 22334 Kimberly Rd. Store hours are 7:30-7:00 Mon-Fri & 8:00-6:00 Saturday, closed Sundays. Our Ideal candidate is self-driven, motivated, and reliable.
Job Summary
Customer Service Representative is expected to maintain a positive representation of Select Source by providing an outstanding customer service experience consistent with company values. The main task of a Customer Service Representative is to assist all customers and maintain a clean and efficient sales floor. They should be willing to continually learn and expand their knowledge of the industry.
Benefits
· Free early access to your pay through our scheduling software
· 401(k) with Company matching benefits
· Paid Holidays
· Sales incentive pay
· Paid Vacation days
· Paid Personal days
· Consistent Work schedules
· Work for a local Company
Responsibilities
· Respond to all complaints in a friendly and professional manner
· Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise and suggesting add-on sales that will help them complete their project. This may also include processing special orders.
· Create an inviting environment for customers by maintaining a clean and orderly sales floor, including housekeeping tasks.
· Assist with loading products into customer's vehicles as needed.
· Restock shelves as necessary.
· Assist in taking regular inventory of stock.
· Attend all staff meetings.
· Adhere to all store policies and safety standards.
Qualifications
· Outstanding Customer Service Skills and a professional attitude
· A working knowledge of the products contained in the store with a willingness to continue to learn
· Ability to problem solve quickly concerns customers may have
· The ability to push, pull, and occasionally lift 80 lbs. regularly at work
· The ability to stand the majority of your shift
· The ability to fluently use or learn a computer for checking out customers and looking up information
· Able to work a flexible schedule, including evenings, weekends and holidays as needed.
· Strong math, reading, writing and communication skills.
· Responsible and proven ability to maintain scheduling commitments
· Spanish Speaking (Preferred but not required)
If you have a strong work ethic, a willingness to learn, follow instructions, willing to work with our store sales team members, and can work a set assigned schedule, we are looking forward to hearing from you.
Please apply in person at Select Source, 22334 Kimberly Rd, Kimberly, ID between 9am and 5pm.
Customer Service Representative
Patient access representative job in Twin Falls, ID
Min USD $16.00/Hr. Max USD $19.47/Hr. Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Customer Service Representative (CSR).
WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference!
Consider joining our team if you want:
* An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being kind to our clients and one another
* To start a professional career with Monday through Friday work hours and weekends off
* A career that provides opportunity for growth; promoting from within is our top priority
* A comprehensive benefits package.
As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions.
What you will need to succeed:
* A smile and great attitude
* Highly developed sense of integrity and strong work ethic
* Personable and outgoing; able to talk with clients and build rapport and relationships
* Great attention to detail and providing accurate service
* Technically savvy; able to use multiple computer systems and ability to adapt to change
* Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
* Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind.
Qualifications
Education/Skills/Training:
* High school diploma or approved equivalent.
* Basic math skills, 10-key and keyboarding.
* Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook.
* Well-developed smart phone and digital channel skills.
* Must be organized and display excellent communication skills and a personable attitude.
Experience:
* Previous work in retail, consumer service delivery, or client relations.
Benefits
At WaFd Bank you get all of these great benefits!
* Paid time off for vacation, sick days and holidays
* Health insurance
* Stock options
* Generous 7% 401(k) employer matching*
* Paid Parental Leave
* Life and AD&D insurance
* Long-term disability
* Tuition Reimbursement
* Employee assistance programs
* Pre-tax health and dependent-care spending plans
WaFd Bank Benefits Summary - Click here for more information
EEO Statement
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************
EEO Policy Statement - WaFd Bank
Know Your Rights: Workplace Discrimination is Illegal - click here for more information
California Consumer Privacy Act- CCPA 2025
Requisition Post Information* : Posted Date
12/11/2025
Registration/Surgery Scheduler | Twin Falls | Full-time
Patient access representative job in Twin Falls, ID
Responsible for registration, insurance verification, surgery scheduling and other patient access functions as assigned in designated registration area(s). Duties include but are not limited to: provide reception duties and assure customers are routed courteously and efficiently communicate effectively with all hospital departments and physician offices to facilitate required patient's information. Carefully screen patients for new address, new patient visit or update registration and informs patient of adequate information that must be presented at the time of the patient's visit. Operate switchboard in a courteous and professional manner. Assist patients with filling out forms and provide information regarding the services provided. Patient services are the key priority and require receptionist to serve as a point of contact with other internal and external departments. The receptionist should be able to effectively multi-task and prioritize work.
Requirements
Excellent communication skills to include oral comprehension, oral expression, written comprehension, and written expression
Computer & Electronic Health Record experience
High School graduate; 2 years of clerical experience preferred
Outstanding public relations/customer service experience
High level of personal presentation
Ability to maintain accuracy with interruptions
Ability to use sound judgement and cope with potentially stressful situations
Ability and willingness to exhibit behaviors consistent with standards for performance improvement and organizational values (e.g., efficiency & financial responsibility, safety, partnership & service, teamwork, compassion, integrity, and trust & respect).
Ability and willingness to exhibit behaviors consistent with principles for service excellence.
Medical Terminology preferred
Bilingual English/Spanish preferred
Relief CSR Driver
Patient access representative job in Twin Falls, ID
The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful “Relief CSR” must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, RSSs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.
--Responsibilities/Essential Functions:
Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.
--Knowledge/Skills/Abilities:
Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.
--Working Environment/Safety Requirements:
Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching.
--Education:
High school degree or equivalent
--License Requirements/ Certifications:
Valid Driver's License
Customer Service Rep(07392) - 532 Washington St. N.
Patient access representative job in Twin Falls, ID
Our Customer Service Representative's are expertly trained to provide the Domino's customer with an AMAZING experience.
You will be takings orders, making and boxing our delicious products and having fun in a fast pace environment.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Patient Access Specialist
Patient access representative job in Twin Falls, ID
At St. Luke's, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences.
This customer service position is often the first person a patient encounters when entering a St. Luke's Magic Valley hospital or clinic. This important role supports exceptional interactions to ensure professional, timely and accurate written and verbal communication with both patients and caregivers (both in person and by phone).
What you can expect from this role:
Registration, scheduling, and referral coordination for patients
Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates
Use a variety of technologies, tools and resources to support departmental workflows
Other duties as assigned
Minimum Qualifications for this Role:
Education: High School Diploma or Equivalent.
What's in it for you
At St. Luke's, caring for people in the communities we serve is our mission - and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Virgin Pulse Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.
St. Luke's is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.
*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.
Interested but not ready to apply? Join our Talent Community and stay connected for future opportunities!
Auto-ApplySupervisor Patient Access
Patient access representative job in Burley, ID
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
The Patient Access Supervisor will be responsible for managing business office functions, accuracy, and efficiency while maintaining a customer and patient focus. This role plays an intricate part in providing analytical expertise for the revenue cycle management process while identifying workflow issues and providing solutions. With sharp attention to detail, one would discern client problems, communicate them, and escalate root cause issues to appropriate parties.
This role will be responsible for reporting and analyzing daily, weekly and monthly reporting and KPI metrics providing subject matter expertise to help solve problems and provide solutions.
Location: Intermountain Cassia Regional Hospital, Burley, Idaho.
Schedule: Monday - Friday 9am - 5pm.
Responsibilities:
Overseeing the staff for 24-hours operations.
Assist in establishing and implementing departmental initiatives.
Develop and coach team members in skills and processes to promote quality.
Expert knowledge in accounts receivable follow up/team processes and procedures.
Measure and monitor KPI metrics related to AR performance with an emphasis on aging categories.
Manage and monitor the transaction of all uncompensated care performance indicators including, but not limited to: Charity, Bad Debt, Paro, and Uninsured discounts.
Prepare, analyze, and provide daily, weekly, and monthly metrics reports on key AR metrics as assigned.
Participate in weekly operations meetings to drive performance excellence. Troubleshoot and resolve issues with client concerns with a sense of urgency.
Establish working relationship with on and offshore counterparts; serve as a liaison between hourly and management staff for training, quality and general questions.
Train and educate staff on new process changes.
Fill in production gaps when needed.
Other duties as assigned.
Required Qualifications:
Associates degree or equivalent experience.
Intermediate skill level of Microsoft Word, Excel, PowerPoint and Outlook
Expert knowledge in Billing Processes Excellent written and verbal communication skills
Ability to work well independently and in teams
Good project management skills
Ability to prioritize, multi-task and work in a fast-paced, high-volume environment
Demonstrates strong leadership qualities and good decision-making abilities
Positive attitude
Must meet performance standards
Desired Qualifications:
Revenue cycle experience
Call Center experience
For this US-based position, the base pay range is $45,011.00 - $63,466.20 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 5.00%
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
To learn more, visit: R1RCM.com
Visit us on Facebook
#RCM, #Healthcare
Auto-ApplyInsurance Specialist
Patient access representative job in Twin Falls, ID
Job Posting: Insurance Specialist
Employment Type: Full-time
Benefits: Benefits Include medical, dental, vision, paid time off, and a 401k
Business: Driver Advantage Insurance
Insurance Specialist Job Description
Our Corporate Office located in Twin Falls is looking for an exceptional Insurance Specialist. In
this role, you will provide top-notch customer service and assist truck drivers and fleets with
their insurance requirements. Your responsibilities will include engaging with clients,
comprehending their needs, and helping them to obtain the right coverage.
Insurance Specialist Job Responsibilities
■ Provide excellent customer service in all aspects of the role
■ Answer phones, emails, etc.
■ Complete assigned tasks for the vetting and setting up of new customers
■ Cold Calls
■ Growing relationships with all current and future clients
Insurance Specialist Qualifications
■ Current Property & Casualty Insurance License
■ 1-3 years of Insurance experience preferred
■ Strong organizational skills with attention to detail
■ Strong interpersonal skills and a dynamic personality
■ Excellent time management skills with the ability to multitask
■ Strong customer service skills
■ Business-minded, with an ability to multi-task in a fast-paced work environment
What We Offer
■ Opportunity for Professional & Personal Growth
■ Medical, Dental, and Vision Insurance
■ Flexible Spending Account
■ Aflac
■ 401(k)
■ Wellness Benefit Program
■ PTO
Who We Are
Driver Advantage Insurance, Inc. is an agency that revolves around safety. We take the time to
educate, improve, and evolve carriers into some of the safest drivers amongst American highways.
This five star customer service not only ensures our clients get home safe to their families, but
also helps protect against excessive premiums and can be of service with client safety audits.
Our corporate headquarters is located in Twin Falls, Idaho, and we have over 40 offices throughout
the United States. We pride ourselves on the customer service we offer and the level of work ethic
we adhere to.
*Pre-employment reference checks, background check, and drug screen are required for all
positions.ositions.
Appointment Coordinator - Service Department (Bilingual Preferred)
Patient access representative job in Twin Falls, ID
About the Role:
We're hiring a full-time Appointment Coordinator to join our Service BDC (Business Development) team! This role is all about helping our guests get their vehicles scheduled for maintenance and repair in a friendly, efficient way.
You'll speak with guests by phone, text, and online chat to book service appointments, answer questions, and follow up as needed. We're looking for someone who's kind, detail-oriented, and confident in both English and Spanish. If you love helping people and want to be part of a fast-paced, team-focused environment-we want to talk to you!
What You'll Do:
Answer incoming calls, texts, and chats from service guests
Schedule service check-in times and reach out to guests due for maintenance
Go over recommended services, recalls, and expected timelines
Gather guest and vehicle info and set accurate appointments
Confirm appointments and follow up on no-shows or delayed work
Log all communication in our CRM system
Assist Spanish-speaking guests with translations as needed
What We're Looking For:
Bilingual in English and Spanish preferred (verbal and written)
Previous experience in a Service BDC, call center, or guest service role is a plus
Strong multitasking and organizational skills
Friendly, professional communicator who follows through
Comfortable using scripts and offering appointment options clearly
Why Join Twin Falls Cars?
Supportive and positive team atmosphere
On-the-job training and career growth opportunities
Competitive compensation and benefits
Locally owned and growing-we promote from within!
Apply Today!
If you're a people person who's ready to grow in a fast-moving service department, we'd love to meet you. Apply now and start your next chapter with Twin Falls Cars!
Auto-ApplyER Admissions Clerk - Full Time (30-40hrs/week) - Varying Shifts
Patient access representative job in Rupert, ID
Part-time Description
The ER Admissions Clerk is a member of the Business Office who primarily performs various registration, receptionist, housekeeping, and communication duties in the Emergency Department.
Duties and Responsibilities
Register all patients presenting to MMH.
Admit, discharge, and transfer all outpatients/inpatients that come through MMH.
Take completed ER admissions to the Medical Records Office and other applicable departments.
Collect payment from patients and reconcile daily cash sheets.
Ensure the ER admitting office is covered at all times, except in the case of a hospital emergency.
Answer, transcribe, and relay all information from the ambulance phone in the ER.
Update "On Call" schedule daily.
Look over all charts and check for accuracy.
Call overhead CODES as necessary.
Keep adequate supply of all forms required in the ER.
Ensure HIPPA and patient confidentiality.
Answer the phone and transfer call as needed.
Maintain professional demeanor at all times.
Verifying insurance, demographics, and accuracy of all information provided.
Record information as required in proper format and on applicable forms.
Ensure compliance for all government programs.
Ability to understand ER patient priority.
Provide information to other departments as required.
Assist with housekeeping in the emergency department as needed.
Actively engage in quality improvement activities.
Perform other job duties as assigned.
Requirements
Minimum Requirements
High School Diploma or equivalent.
3 months experience in a healthcare setting.
Ability to pass background check.
Preferred Requirements
2 years of experience in a healthcare setting.
BLS Certification.
Medical terminology.
Skills/Competencies
Self-disciplined and self-motivated to complete required job duties in a timely and accurate manner to ensure efficient clinical flow.
Possess a preference for performing services that will benefit and help people.
Possess the social and verbal ability to understand directions and to be communicative with the physician, patient and co-workers.
Possess the ability to deal tactfully and effectively with patients (and their families), co-workers, hospital staff and the physician.
Ability to accurately handle money and count change back to patient.
Physical Requirements
Perceive the nature of sounds by the ear, express or exchange ideas by means of spoken word, perceive characteristics of objects through the eyes, extend arms and hands in any direction, seize, hold, grasp, turn, or otherwise work with hands, pick, pinch, or otherwise work with fingers, perceive such attributes of objects or materials as size, shape, temperature, or texture; and stoop, kneel, crouch, and crawl. Must be able to lift 25 pounds maximum with frequent lifting, carrying pushing, and pulling of objects weighing up to 10 pounds. Continuous sitting. Must be able to identify, match, and distinguish colors.
Customer Service Rep(07370) - 1869 Addison Ave. E - Starting at $10 an hour
Patient access representative job in Twin Falls, ID
Our Customer Service Representatives are expertly trained to provide the Domino's customer with an AMAZING experience. You will be taking orders, making and boxing our delicious products and having fun in a fast paced environment. Qualifications Additional Information
All your information will be kept confidential according to EEO guidelines.
Front Office Receptionist - Burley clinic
Patient access representative job in Burley, ID
Performs a range of basic office support activities for the clinic, such as answering phones and directing calls, greeting and directing patients and visitors, answering questions and performing routine clerical, data entry, file maintenance and word processing work as assigned. Bilingual English/Spanish required.
$16.50 - $18.25 DOE.
Employees can receive up to $520 on the quarterly bonus.
Requirements
MINIMUM QUALIFICATIONS:
High school diploma or GED; Computer skills and familiarity with Microsoft programs required. 6 months experience working in a medical or behavioral health clinic preferred.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
* Ability to understand and follow specific instructions and procedures.
* Ability to prepare and print routine correspondence, labels, and/or other basic written material.
* Skill in the use of operating basic office equipment.
* Receptionist skills.
* Ability to maintain calendars and schedule appointments.
* Records maintenance skills.
* Word processing and/or data entry skills.
DUTIES AND RESPONSIBILITIES:
1. Answers telephones, route calls, take messages, and provide general information; greet and direct visitors and patients; and, answer routine inquiries.
2. Processes incoming mail; distributes correspondence and other material to clinic staff.
3. Performs a variety of routine clerical assignments as appropriate to the position; may operate a personal computer to draft basic correspondence, enter data, and print letters, labels, reports, and/or other materials.
4. Copies and/or duplicates materials as requested; may prepare and transmit facsimiles for clinic staff.
5. Establishes, maintains, processes, and/or updates files, records, and/or other documents.
6. May perform specialized services of a routine clerical nature in strict accordance with established procedural guidelines, as appropriate to the position.
7. May run various routine errands, as required, for the clinic.
8. Prepares patient charts for appointments. Maintains chart-filing system. Assembles charts per chart organization requirements. Files all lab, x-ray, specialist, pharmacy and hospital reports according to chart organization format
9. Files and retrieves medical records.
10. Records data on "No-Shows, Reschedules and Cancellations". Notifies appropriate provider and execute any necessary action.
11. Calls patients to remind of scheduled appointment the day prior to the appointment.
12. Schedules clinic appointments both by phone and in person. Accommodates unscheduled (walk-in) patients as appropriate; consulting with provider and/or Nurse Supervisor as necessary.
13. Checks patients in for appointments.
14. Updates patient information as needed. Verifies patient documentation regarding notices, insurance and financial information.
15. Receives payments and enters payments in the computerized billing system.
16. Enters daily patient encounters in the computer.
17. Provide translation/interpretation as needed (if applicable).
18. Process daily reports as required.
19. Make bank deposits as necessary.
20. Performs miscellaneous job-related duties as assigned.
OTHER RESPONSIBILITIES:
SAFETY:
Family Health Services enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions, and providing feedback to supervisors and management on all safety issues.
COMPLIANCE (MEDICARE):
Family Health Services is committed to the very highest standards of ethics and integrity. It is our policy to properly determine the accuracy of reporting and billing our services in accordance with the rules, laws and regulations of FHS, the state government, and the federal government. FHS employees will do their part to ensure accurate documenting and billing practices, participate in compliance trainings and will identify and report any concerns or activities that may violate these standards.
Each employee will be trained on the FHS Medicare Compliance Plan and the Standards of Conduct and asked to sign a Conflict of Interest Statement at hire and annually thereafter. A copy of the Medicare Compliance Plan and the FHS Standards of Conduct are available on the FHS home page under the Compliance tab.
PATIENT CENTERED MEDICAL HOME (PCMH):
Family Health Services is committed to providing our patients with the highest standards of care by becoming recognized as patient centered medical home. FHS staff is expected to participate in this process by being an active and willing PCMH team member. Specific duties and expectations may vary and will be identified by position and site.
PROCEDURE COMPLIANCE:
Employee must read and understand the general and specific operational, safety, and environmental requirements of all plans, procedures, and policies pertaining to this job.
WORKING CONDITIONS:
Work is normally performed in a typical interior/office work environment. No or very limited physical effort required. No or very limited exposure to physical risk.
Patient Access Specialist - Twin Falls Radiology
Patient access representative job in Twin Falls, ID
At St. Luke's, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences.
This customer service position is often the first person a patient encounters when entering St. Luke's Radiology in Twin Falls. This important role supports exceptional interactions to ensure professional, timely and accurate written and verbal communication with both patients and caregivers (both in person and by phone).
Shift details: Variable schedule Monday-Friday between 8am-7pm
What you can expect from this role:
Registration, scheduling, and referral coordination for patients
Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates
Use a variety of technologies, tools and resources to support departmental workflows
Other duties as assigned
Minimum Qualifications for this Role:
Education: High School Diploma or Equivalent.
Experience: 1 year relevant experience
What's in it for you
At St. Luke's, caring for people in the communities we serve is our mission - and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.
St. Luke's is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.
*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.
Auto-ApplySupervisor Patient Access
Patient access representative job in Burley, ID
**R1** is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
The Patient Access Supervisor will be responsible for managing business office functions, accuracy, and efficiency while maintaining a customer and patient focus. This role plays an intricate part in providing analytical expertise for the revenue cycle management process while identifying workflow issues and providing solutions. With sharp attention to detail, one would discern client problems, communicate them, and escalate root cause issues to appropriate parties.
This role will be responsible for reporting and analyzing daily, weekly and monthly reporting and KPI metrics providing subject matter expertise to help solve problems and provide solutions.
Location: Intermountain Cassia Regional Hospital, Burley, Idaho.
Schedule: Monday - Friday 9am - 5pm.
Responsibilities:
_Overseeing the staff for 24-hours operations._
Assist in establishing and implementing departmental initiatives.
Develop and coach team members in skills and processes to promote quality.
Expert knowledge in accounts receivable follow up/team processes and procedures.
Measure and monitor KPI metrics related to AR performance with an emphasis on aging categories.
Manage and monitor the transaction of all uncompensated care performance indicators including, but not limited to: Charity, Bad Debt, Paro, and Uninsured discounts.
Prepare, analyze, and provide daily, weekly, and monthly metrics reports on key AR metrics as assigned.
Participate in weekly operations meetings to drive performance excellence. Troubleshoot and resolve issues with client concerns with a sense of urgency.
Establish working relationship with on and offshore counterparts; serve as a liaison between hourly and management staff for training, quality and general questions.
Train and educate staff on new process changes.
Fill in production gaps when needed.
Other duties as assigned.
Required Qualifications:
Associates degree or equivalent experience.
Intermediate skill level of Microsoft Word, Excel, PowerPoint and Outlook
Expert knowledge in Billing Processes Excellent written and verbal communication skills
Ability to work well independently and in teams
Good project management skills
Ability to prioritize, multi-task and work in a fast-paced, high-volume environment
Demonstrates strong leadership qualities and good decision-making abilities
Positive attitude
Must meet performance standards
Desired Qualifications:
Revenue cycle experience
Call Center experience
For this US-based position, the base pay range is $45,011.00 - $63,466.20 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
This job is eligible to participate in our annual bonus plan at a target of 5.00%
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. (*****************************
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (***********************************************************************************
To learn more, visit: R1RCM.com
Visit us on Facebook (*******************************
\#RCM, #Healthcare
R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: ********************* .
Domino's Pizza Maker/CSR - Jerome, ID (7314)
Patient access representative job in Jerome, ID
We are a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job! Develop skills and grow fast within our organization. Opportunities are limitless with Domino's!
Job Description
As a CSR at Domino's, we take pride in our work. It takes some love to make a beautiful pizza! CSRs/Pizza Makers will work inside the kitchen and assist with: taking phone orders, counter orders, cleaning equipment, and the facility. The best part is making pizza! It's not like another food job, pizza is an art, and we will teach you the techniques to make every pizza a fabulous piece of art while working as a team to achieve great customer service as well as have fun doing it! Domino's is a great entry level job or second job for those looking to develop team skills, customer service, and take pride in the art of making pizza.
Duties & Responsibilities:
We are looking for Customer Service Representatives with hustle, personality, and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, and providing outstanding customer service.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.
What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
You are at least 16 years of age.
Pass a Criminal Background check.
ADDITIONAL INFORMATION
- Employee Discounts!
- Paid Training
- Flexible schedules!
- Perfect job for students or extra hours after another job
- Tips paid out after shift!
- Great pay - Our drivers receive a competitive hourly wage, plus tips
- Benefits: All team members are eligible for benefits (eligibility for certain benefits dependent on approximate hours worked per week)
Did you know 90% of Domino's franchisees started out as Pizza Makers or Drivers?
Check out the video below and hear it from one of our own team members who climbed the ladder!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Appointment Coordinator (Sales Department)
Patient access representative job in Twin Falls, ID
Join the Twin Falls Subaru Team as a Business Development Representative - Unleash Your Inner Phone Ninja!
Are you energized, confident, and self-motivated? Do you have a flair for customer service and a passion for growth? If so, we want you to be a part of the Twin Falls Subaru family!
As a leading name in the automotive industry, we're committed to changing how people experience car buying. At our dealership in Twin Falls, Idaho, we live by seven core promises, ranging from offering one low price (plain and simple, always) to ensuring that our customers can't buy the wrong vehicle. We believe in creating a relaxed shopping experience, providing real cash value for trades, offering dependable service, and delivering the right vehicles at the right time.
About the Role:
We are on the lookout for enthusiastic Business Development Representatives to be the driving force behind our Twin Falls, Idaho dealership. Your primary goal is to answer phones, manage internet opportunities, and, most importantly, bring customers to our dealership. With an hourly pay plus bonuses based on appointments set, shown, and sold, your earnings are directly tied to your efforts and success!
What We Offer:
A unique culture built on our 7 brand promises
Opportunities for internal promotion
Medical and Dental benefits
401k
Paid Training
Employee discounts on products and services
Daily Responsibilities Include:
Handling all incoming phone calls and internet inquiries professionally
Scheduling and making arrangements for guests visiting our dealership
Building rapport quickly with guests, converting hesitant inquiries into brand advocates
Following up to ensure satisfaction and creating lifelong relationships
Being a master on the phone, persistent, and ready for success, even in tough situations
Desired Traits and Skills:
Excellent phone, organizational, written, and oral skills
Confidence in crafting emails and text messages using proper grammar
Basic computer skills and an ability to think outside the box
A genuine enjoyment of the thrill of success and the persistence to keep going
Proficiency in Spanish is highly valued for this role, as it would facilitate seamless communication with Spanish-speaking clients.
Qualifications:
Prior experience in customer service
High energy and self-motivation
Must possess a valid driver's license and have a satisfactory driving record
Willing to submit to a pre-employment background check and drug test
At Twin Falls Subaru, we believe in promoting from within and only hiring externally when necessary. If you align with our values and have the drive to grow with us, apply online now. Selected candidates will be called for an interview.
We are an equal opportunity employer committed to a safe, drug-free work environment. All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Are you ready to be so effective you are able to be helpful to others? Apply today and join our winning team!
Auto-ApplyPrior Authorization Specialist - FT (40hrs/week) - Day Shift
Patient access representative job in Rupert, ID
Full-time Description
Oversees the process of incoming patient orders and obtains information necessary to complete the pre-authorization and scheduling of an order. This process includes collecting all the necessary documentation, contacting the referring provider if needed. This position will also be responsible for the completion of the required pre-authorization process for obtaining insurance and Medicare/Medicaid payment approval prior to the scheduling of an order.
Duties and Responsibilities
· Maintains process for identifying and prioritizing orders for scheduled services requiring pre-authorization.
· Reviews documentation from ordering physician to meet the needs of the payee.
· Verifies diagnosis code on patient billing is accurate and reimbursable/payable.
· Works with patients' insurance companies to pre-certify/authorize services as ordered by the referring physician.
· Communicates with departments as needed to keep them updated.
· Communicates with customers to request additional documentation as needed.
· Utilizes EHR to document pre-authorization numbers and notes pertaining to acquiring pre-authorization.
· Assists with any denied claims to resolve any issues.
· Educates and assists departments in medical necessity determinations and collaborating with ordering physician offices for appropriate testing.
· Utilizes EHR in automated processes of determining medical necessity of services.
· Actively engage in quality improvement activities.
· Perform other duties as assigned.
Requirements
Minimum Requirements
· High school diploma or equivalent
· Operating knowledge of personal computers and MS Windows applications (including Word, Excel and Outlook)
· Proven customer service skills
Preferred Requirements
· Prior experience with patient scheduling or working in a medical environment
· Previous billing, Medicare and private pay experience
· Knowledge of CPT, HCPCS and some knowledge of ICD-10 codes
· Familiarity with Medical Terminology
Skills/Competencies
· Able to work in a high volume/fast-paced environment.
· Ability to work with sensitive and confidential information.
· Must possess superb communication skills.
· Must be able to interact with patients, insurers and ordering physicians and their staff in a responsible, professional and ethical manner.
· Must be able to function effectively in a team-oriented environment.
· Must be self-motivated and able to work independently with limited direction.
· Must be reliable and demonstrate sound judgment and initiative.
· Possess a high degree of accuracy in work output.
Physical Requirements
Perceive the nature of sounds by the ear, express or exchange ideas by means of spoken word, perceive characteristics of objects through the eyes, extend arms and hands in any direction, seize, hold, grasp, turn, or otherwise work with hands, pick, pinch, or otherwise work with fingers, perceive such attributes of objects or materials as size, shape, temperature, or texture; and stoop, kneel crouch, and crawl. Must be able to lift 25 pounds maximum with frequent lifting, carrying pushing, and pulling of objects weighing up to 10 pounds. Continuous sitting, walking and standing. Must be able to identify, match, and distinguish colors.
Front Office Receptionist - Shoshone clinic
Patient access representative job in Shoshone, ID
Performs a range of basic office support activities for the clinic, such as answering phones and directing calls, greeting and directing patients and visitors, answering questions and performing routine clerical, data entry, file maintenance and word processing work as assigned. Bilingual English/Spanish required.
$16.50 - $18.25 DOE.
Employees can receive up to $520 on the quarterly bonus.
Requirements
MINIMUM QUALIFICATIONS:
High school diploma or GED; Computer skills and familiarity with Microsoft programs required. 6 months experience working in a medical or behavioral health clinic preferred.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
* Ability to understand and follow specific instructions and procedures.
* Ability to prepare and print routine correspondence, labels, and/or other basic written material.
* Skill in the use of operating basic office equipment.
* Receptionist skills.
* Ability to maintain calendars and schedule appointments.
* Records maintenance skills.
* Word processing and/or data entry skills.
DUTIES AND RESPONSIBILITIES:
1. Answers telephones, route calls, take messages, and provide general information; greet and direct visitors and patients; and, answer routine inquiries.
2. Processes incoming mail; distributes correspondence and other material to clinic staff.
3. Performs a variety of routine clerical assignments as appropriate to the position; may operate a personal computer to draft basic correspondence, enter data, and print letters, labels, reports, and/or other materials.
4. Copies and/or duplicates materials as requested; may prepare and transmit facsimiles for clinic staff.
5. Establishes, maintains, processes, and/or updates files, records, and/or other documents.
6. May perform specialized services of a routine clerical nature in strict accordance with established procedural guidelines, as appropriate to the position.
7. May run various routine errands, as required, for the clinic.
8. Prepares patient charts for appointments. Maintains chart-filing system. Assembles charts per chart organization requirements. Files all lab, x-ray, specialist, pharmacy and hospital reports according to chart organization format
9. Files and retrieves medical records.
10. Records data on "No-Shows, Reschedules and Cancellations". Notifies appropriate provider and execute any necessary action.
11. Calls patients to remind of scheduled appointment the day prior to the appointment.
12. Schedules clinic appointments both by phone and in person. Accommodates unscheduled (walk-in) patients as appropriate; consulting with provider and/or Nurse Supervisor as necessary.
13. Checks patients in for appointments.
14. Updates patient information as needed. Verifies patient documentation regarding notices, insurance and financial information.
15. Receives payments and enters payments in the computerized billing system.
16. Enters daily patient encounters in the computer.
17. Provide translation/interpretation as needed (if applicable).
18. Process daily reports as required.
19. Make bank deposits as necessary.
20. Performs miscellaneous job-related duties as assigned.
OTHER RESPONSIBILITIES:
SAFETY:
Family Health Services enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions, and providing feedback to supervisors and management on all safety issues.
COMPLIANCE (MEDICARE):
Family Health Services is committed to the very highest standards of ethics and integrity. It is our policy to properly determine the accuracy of reporting and billing our services in accordance with the rules, laws and regulations of FHS, the state government, and the federal government. FHS employees will do their part to ensure accurate documenting and billing practices, participate in compliance trainings and will identify and report any concerns or activities that may violate these standards.
Each employee will be trained on the FHS Medicare Compliance Plan and the Standards of Conduct and asked to sign a Conflict of Interest Statement at hire and annually thereafter. A copy of the Medicare Compliance Plan and the FHS Standards of Conduct are available on the FHS home page under the Compliance tab.
PATIENT CENTERED MEDICAL HOME (PCMH):
Family Health Services is committed to providing our patients with the highest standards of care by becoming recognized as patient centered medical home. FHS staff is expected to participate in this process by being an active and willing PCMH team member. Specific duties and expectations may vary and will be identified by position and site.
PROCEDURE COMPLIANCE:
Employee must read and understand the general and specific operational, safety, and environmental requirements of all plans, procedures, and policies pertaining to this job.
WORKING CONDITIONS:
Work is normally performed in a typical interior/office work environment. No or very limited physical effort required. No or very limited exposure to physical risk.
Domino's Pizza Maker/CSR - Jerome, ID (7314)
Patient access representative job in Jerome, ID
We are a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job! Develop skills and grow fast within our organization. Opportunities are limitless with Domino's!
Job Description
As a CSR at Domino's, we take pride in our work. It takes some love to make a beautiful pizza! CSRs/Pizza Makers will work inside the kitchen and assist with: taking phone orders, counter orders, cleaning equipment, and the facility. The best part is making pizza! It's not like another food job, pizza is an art, and we will teach you the techniques to make every pizza a fabulous piece of art while working as a team to achieve great customer service as well as have fun doing it! Domino's is a great entry level job or second job for those looking to develop team skills, customer service, and take pride in the art of making pizza.
Duties & Responsibilities:
We are looking for Customer Service Representatives with hustle, personality, and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, and providing outstanding customer service.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.
What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
You are at least 16 years of age.
Pass a Criminal Background check.
ADDITIONAL INFORMATION
- Employee Discounts!
- Paid Training
- Flexible schedules!
- Perfect job for students or extra hours after another job
- Tips paid out after shift!
- Great pay - Our drivers receive a competitive hourly wage, plus tips
- Benefits: All team members are eligible for benefits (eligibility for certain benefits dependent on approximate hours worked per week)
Did you know 90% of Domino's franchisees started out as Pizza Makers or Drivers?
Check out the video below and hear it from one of our own team members who climbed the ladder!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Appointment Coordinator (Service Business Development) *Spanish Preferred
Patient access representative job in Twin Falls, ID
Join the Twin Falls Subaru Team as a Business Development Representative!
Are you energized, confident, and self-motivated? Do you have a flair for customer service and a passion for growth? Do you seek income that reflects your direct efforts?
As a leading name in the automotive industry, we're committed to changing how people experience car buying. At our dealership in Twin Falls, Idaho, we live by seven core promises, ranging from offering one low price (plain and simple, always) to ensuring that our customers can't buy the wrong vehicle. We believe in creating a relaxed shopping experience, providing real cash value for trades, offering dependable service, and delivering the right vehicles at the right time.
About the Role:
We are on the lookout for enthusiastic, self-sufficient Business Development Representatives to be the driving force behind our Twin Falls, Idaho dealership. Your primary goal is to answer phones, manage internet opportunities, and, most importantly, bring customers to our dealership. With an hourly pay plus bonuses based on appointments set, shown, and sold, your earnings are directly tied to your efforts and success!
What We Offer:
A unique culture built on our 7 brand promises
Opportunities for internal promotion
Medical and Dental benefits
401k
Paid Training
Employee discounts on products and services
Daily Responsibilities Include:
Handling all incoming phone calls and internet inquiries professionally
Scheduling and making arrangements for guests visiting our dealership
Building rapport quickly with guests, converting hesitant inquiries into brand advocates
Following up to ensure satisfaction and creating lifelong relationships
Being a master on the phone, persistent, and ready for success, even in tough situations
Desired Traits and Skills:
Excellent phone, organizational, written, and oral skills
Confidence in crafting emails and text messages using proper grammar
Basic computer skills and an ability to think outside the box
A genuine enjoyment of the thrill of success and the persistence to keep going
Proficiency in Spanish is preferred, but not required.
Qualifications:
Prior experience in customer service
High energy and self-motivation
Must possess a valid driver's license and have a satisfactory driving record
Willing to submit to a pre-employment background check
We believe in promoting from within and only hiring externally when necessary. If you align with our values and have the drive to grow with us, apply online now. Selected candidates will be called for an interview.
We are an equal opportunity employer committed to a safe, drug-free work environment. All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Are you ready to be so effective you are able to be helpful to others? Apply today and join our winning team!
Auto-Apply