Patient access representative jobs in Union, NY - 260 jobs
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Customer Service Representative
Amphenol Aerospace Operations 4.5
Patient access representative job in Sidney, NY
The Role -
Amphenol Aerospace Operations is seeking a Customer Service Representative to work out of its state-of-the-art facility in Sidney, NY.
The key responsibilities of this Customer Service Representative include, but are not limited to:
Serve as a proactive liaison for a designated group of customers to provide
quotations, perform order maintenance and expedite orders.
Provide this information through a multi-functional team approach.
Process all change orders and schedule advances in a prompt and courteous
manner.
Expedite delivery of customer orders to comply with customer requirements.
Coordinate expedites through appropriate personnel in Planning & Production
Departments.
Monitor delivery status of orders from key customers.
Coordinate source inspection to enable parts to ship in a timely manner.
Verify and administer terms and conditions on customer orders and
quotations.
Process complete and accurate phone quotations.
Process purchase orders for imported products.
Receive and process customer purchase orders and informs them of delivery
date.
Fulfil customer requests for information.
Process confirming orders and coordinates with necessary personnel.
Monitor quote progress to assure response by due date.
Monitor order progress to assure prompt processing.
Serve as back-up to other Customer Service Representatives on customer team.
Salary $50,000 - $63,000
Location -
Sidney, NY
30 Minute Drive from Binghamton, NY
20 Minute Drive from Oneonta, NY
The Person -
The key skills and qualities of a Customer Service Representative at Amphenol
Aerospace Operations:
Associates degree with experience in customer service in a manufacturing
environment or call center required and/or equivalent related education
experience.
Excellent interpersonal skills and be adept at both oral and written
communications.
Proficiency with Microsoft Office
Confidentiality
Be a team player
Be able to work in a fast paced environment
The Company -
With manufacturing sites in Sidney, NY, Mesa, AZ, Nogales, MX, and a Design
Center in Pasadena, CA, Amphenol Aerospace Operations has been a leader in
designing and manufacturing electrical components for the aviation and
commercial airplane industry for over 100 years.
Focusing on serving the needs of advanced and challenging market segments, we
pride ourselves on our consistent ability to innovate and provide the markets
with new creative solutions.
Working at Amphenol means you are recognized and valued for your contributions
because we believe that our human capital is the most valuable asset we have. We
support and encourage career development for all employees and have ample
opportunities for advancement.
We pride ourselves for being customer-centric, accountable, reliable, and
enthusiastic in all that we do. These values are ingrained in each of us and
contribute to a culture of teamwork and meaningful work.
Amphenol offers a competitive wage and benefits. The candidate must be able
to legally work in the United States; we are unable to provide
sponsorship. This position requires access to controlled technology that is
subject to US export controls. Qualified candidates must be a US person
(including US Citizen, lawful permanent resident, or protected individual as
defined by 8 U.S.C. 1324b(a)(3)) or eligible to obtain required authorization(s)
from the U.S. Government.
Amphenol is a proud Equal Opportunity/Affirmative Action Employer. All
qualified applicants will receive consideration for employment without regard to
race, color, religion, marital status, sex, sexual orientation, gender identity
or expression, national origin, age, protected veteran status or disability
status. We aim to create an inclusive working environment where all employees
are respected and treated equally.
Amphenol - Making History, Designing the Future
$50k-63k yearly 8d ago
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Patient Services Representative
Cornerstone Family Healthcare 4.1
Patient access representative job in Binghamton, NY
Cornerstone Family Healthcare is actively recruiting for a Patient Services Representative to join our growing team in Binghamton, NY. RATE OF PAY/SALARY: $20.00 per hour STATUS: Full-Time CORNERSTONE'S MISSION: Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation or disability.
CORNERSTONE BENEFITS:
Competitive salaries I Health Benefits I Retirement plan I Paid Time Off I Sick Time I Flexible Spending I Dependent Care I Paid Holidays
Description of Duties:
* Demonstrates excellent customer service skills at all times:
o Greets all patients promptly upon entering the patient waiting area, responds promptly and appropriately to their request.
o Uses appropriate phone etiquette, treating all callers with courtesy and respect. Is attentive to all callers placed on hold and diligently monitors time spent on hold.
o Monitors the patient waiting area and ensures that it is kept clean and orderly.
o Notifies the practice manager or Administrator on Duty of patients in the waiting room with an extended wait time.
o Schedules appointments, changes appointments and cancels appointments as needed. Verifies scheduled appointments when a patient presents as an appointment/walk in to ensure that they still want/need other scheduled appointments.
* Participates in the departmental patient registration process following CORNERSTONE policies and procedures:
o Verifies patient information at each visit and makes necessary updates in the practice management system.
o Ensures that required documentation is collected for each patient; photo identification, insurance information, birth certificate (pediatrics), etc.
o Scans registration documents, patient identification, insurance card and other required documentation to the practice management system.
o Verifies insurance eligibility and PCP for each patient at every visit and accurately enters into the practice management system. Is knowledgeable about different types of insurance and their general rules (i.e. PPO/HMO and PCP/referral rules).
o Collects copayments and visit payments at the time of registration.
o Makes appropriate referrals to the Patient Billing Coordinator for patients who cannot pay their copayment.
* Participates as part of a Care Team, including but not limited to:
o Alerting the Care Team of any potential barriers (anticipated insurance, financial issues, etc.) that may cause delays or difficulties during the day.
o Participates in Quality Improvement activities with the Care Team or department.
o Follows up on referrals for assigned provider, tracking consultation notes until they are received, documenting appropriate follow up in EMR and calling patients/specialists when necessary. Completes referrals in EMR when consultation notes have been received.
o Completes referral reporting on a monthly basis and submits to the Referrals Supervisor
o Provides patients with information regarding specialty referrals and assists with making appointments as needed.
o Monitors provider schedule on a daily basis, ensuring that all visits have been completed or marked as a DNKA at the end of the day.
o Completes all DNKA follow up with the patient and documents appropriately in EMR.
o Confirms appointments for the following day's appointments.
o Administers the requisite amount of Patient Satisfaction Surveys
* Remains knowledgeable about the Sliding Fee Scale (SFS):
o Is knowledgeable about the SFS policies and required documentation.
o Offers sliding fee scale to patients with no insurance.
o Follows CORNERSTONE policies and procedures to qualify patients for the SFS as necessary.
* Provides cross coverage in other departments as assigned.
* Maintains confidentiality of all aspects of the center including, but not limited to, patient confidentiality, financials, and employee relations.
* Attends and participates in monthly department, All Staff and other required meetings.
* Perform other related duties as assigned
Requirements
* High School Diploma
* At least one year clerical experience
* Knowledge of data entry
* Pleasant telephone manner and ability to work under pressure
TYPICAL SCHEDULE:
Monday-Friday: 830am-5pm
Wednesdays: 11am-7pm
$20 hourly 18d ago
Patient Service Representative - Community Corners
Cayuga Health 4.7
Patient access representative job in Ithaca, NY
Patient Services Representative - Community Corners Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs.
Roles and Responsibilities:
* Check in patients upon arrival
* Verify/update patient demographics
* Collect outstanding balances and co-pays
* Assist with additional scheduling such as labs, x-rays, procedures, or testing; send orders
* Take messages and triage phone calls
Required Skills and Experience:
* Schedule patient appointments
* Good time management and prioritization skills
* Good computer skills- Medent and Microsoft Office are utilized
* High school diploma or equivalent
Preferred Skills and Experience:
* Previous medical office experience preferred
* College-level training/education in a healthcare support field preferred
* Previous EMR use/training helpful
Physical Requirements:
* Sitting-- 90%
* Standing-- 10%
* Reaching-- 50%
* Bending-- 20%
* Lifting-- must be able to lift 25 lb.
Location and Travel Requirements:
* Onsite - Cayuga Medical Associates - 905 Hanshaw Road Suite C, Ithaca NY 14850
* Shift - 7:00 AM - 6:00 PM (Mon- Fri)
Pay Range Disclosure:
* $15.50-$23.50 per hour
Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all.
We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics.
If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at **********************************.
I certify that the information contained in this application is correct and complete to the best of my knowledge. I understand that any falsification or omission of information may disqualify me from further consideration for employment or, if hired, may result in termination. In consideration for my employment, I agree to abide by the rules and regulations of the company, which rules may be changed, withdrawn, added, or interpreted at any time, at the company's sole option and without prior notice to me.
I understand that any hiring decision is contingent upon my successful completion of all of the Company's lawful pre-employment/post-offer checks, which may include a background check, drug screen, employment references, and licensing review. If I am made a conditional offer of employment, I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment/post-offer checks. Such checks will not be conducted until allowed under applicable federal, state, and local law. I understand if I have a criminal background, it will not automatically disqualify me from employment unless otherwise required by law. I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment checks.
I also understand that the Company is a drug and alcohol-free workplace and has a drug and alcohol testing program consistent with applicable federal, state, and local law. I understand that after a conditional offer of employment, I must submit to and pass a pre-employment drug test as a condition of employment.
$15.5-23.5 hourly Easy Apply 27d ago
Customer Service Representative
Fenix Parts Inc. 3.9
Patient access representative job in Binghamton, NY
Join the Automotive Revolution at Fenix Parts
About Fenix Parts: Fenix Parts isn't just a company; it's an essential part of the automotive recycling revolution. As a leading force in the recycling and resale of OEM automotive parts, we have made our mark in the industry for over 25 years. With a robust network expanding across more than 30 locations in the U.S., we are at the forefront of reducing the environmental impact of auto waste. We thrive on innovation, sustainability, and a commitment to excellence.
Why Join Fenix? Our team is expanding rapidly to keep pace with our growth and the increasing demand for price-friendly automotive solutions. We are in search of passionate, skilled individuals who are ready to drive their career forward in a dynamic and rewarding environment.
Position Overview: Customer Service As a key player on our team, you'll engage in helping customers with all situations related to their accounts, orders and discrepancies. You will also be tasked with other customer service related duties as they may arise.
Job Snapshot:
5-day work week.
Handle incoming calls and emails from customers inquiring about selling their vehicles.
Maintain relationships with dealers, tow companies, and garages who continuously are looking to sell vehicles.
Arrange vehicle pickups from customer homes and businesses.
Maintain awareness of inventory levels and top sales parts
Open communication with General Managers to maintain site-specific needs.
What We Offer:
Competitive Compensation: Attractive earnings with growth potential.
Benefits: Comprehensive benefits package including health, dental, and vision coverage, plus 401(k) options.
Work-Life Balance: Enjoy a stable day shift schedule from Monday to Friday.
Professional Development: Opportunities for advancement in a growing company.
Inclusive Culture: Proud to be an Equal Opportunity/Affirmative Action employer.
Requirements:
High School Diploma or equivalent
Excellent computer skills
Excellent communication skills
Strong math skills
Knowledge of auto parts and vehicles
Special Invitation: Transitioning military professionals are encouraged to apply. Your skills are highly valued here!
Equal Opportunity Employer: We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.
Ready to Make a Difference? Become part of something bigger and help shape the future of automotive sustainability. Apply today to join our amazing team at Fenix Parts and drive forward your career. Together, let's revitalize the way the world views automotive recycling!
$30k-38k yearly est. Auto-Apply 2d ago
Patient Liaison
Azend Pharma
Patient access representative job in South Hill, NY
Benefits:
Travel Stipend
401(k) matching
Bonus based on performance
Health insurance
Paid time off
As a Patient Liaison for a specialty pharmacy, you will serve as a key connection between the pharmacy, healthcare providers, and patients. Your primary responsibility will be to facilitate the timely processing, approval, and ensuring dispensing of prescribed medications. This role requires a blend of clinical knowledge, communication skills, and organizational and sales acumen. You will support patients referred from medical offices by assisting with prescription clarifications, benefits coordination, and addressing medication access issues. Additionally, you will cultivate strong relationships with prescribers and insurance providers to ensure seamless care and optimal outcomes for patients. You will act as a relationship manager for medical providers and their offices. You will proactively build and maintain trusted partnerships, encouraging them to refer new patients and strengthening ongoing collaboration to ensure positive outcomes for all parties.
Responsibilities
Serve as a liaison between specialty pharmacies, prescribers, and insurance providers to ensure seamless access to prescribed medications and clarify any prescription-related needs.
Monitor market trends and competitor activity to adjust strategies, identify potential growth areas, and implement best practices for marketing and patientaccess.
Focus on sales/marketing efforts to promote the pharmacy's services and secure referrals from providers, contributing to growth in patient enrollment and medication access.
Utilize sales strategies to target and expand market presence, identify new opportunities, and increase awareness of the pharmacy's offerings among key stakeholders in the healthcare ecosystem.
Provide exceptional customer service, ensuring that both internal and external customers (patients, providers, pharmacy staff) receive timely and accurate support.
Maintain frequent communication with patients, providers, and pharmacies, clarifying prescription orders and resolving any issues.
Coordinate efforts with providers and specialty pharmacies to improve patient turnaround times and ensure optimal medication access.
Manage and prioritize multiple initiatives, resolving complex cases independently and efficiently, while maintaining a focus on customer satisfaction and outcomes.
Leverage marketing tactics, including digital communication, educational resources, and outreach, to effectively promote the pharmacy's services and increase patient engagement.
Requirements
Preferred experience in a health care setting, preferably within a specialty pharmacy environment.
Strong understanding of medication administration processes and patient care standards.
Familiarity with medical terminology related to pharmacy practices, medications and prior authorization process.
Previous experience as a pharmacy technician is highly desirable.
Excellent communication skills with the ability to build rapport with healthcare professionals and patients alike.
Ability to work independently and as part of a collaborative team focused on enhancing patient service.
Commitment to ongoing professional development in the field of specialty pharmacy.
Qualifications:
High School Diploma or GED required
Associate or bachelor's degree preferred
1+ years of pharmacy/medical work experience or related field
Strong customer service, communication, and sales skills
Proven ability to manage multiple accounts and projects independently
Understanding of product and payer reimbursement landscapes
Ability to work collaboratively with a variety of stakeholders, including medical offices, pharmacies, and insurance companies
Valid driver's license required
Must be willing and able to drive from office to office within the assigned area (TBD)
Preferred Skills:
Previous experience in sales, marketing, or customer relationship management within the healthcare industry
Familiarity with women's health and diabetes management is a plus
Job Type:
Full Time
On-site
Schedule:
Monday to Friday
40 Hours weekly
Pay Rate:
Bi-weekly
$22-30 hourly (based on experience)
Benefits:
Paid time Off
Medical Insurance
401k (Matching)
Travel Stipend
Quarterly Bonus
Location: Piscataway NJ Compensation: $22.00 - $30.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
At Azend Pharma, we bring together a team of experienced pharmacy consultants with over 50 years of independent pharmacy experience. We combine industry knowledge, innovation, and a personalized approach to deliver results that exceed expectations. We specialize in empowering pharmacies to reach new heights of success through comprehensive pharmacy management consulting services. Our mission is to pioneer a future where every patient receives exceptional care. Through the relentless pursuit of operational excellence, the integration of cutting-edge innovations, and a steadfast commitment to continuous advancement, we aspire to redefine the standard of healthcare excellence worldwide.
$22-30 hourly Auto-Apply 60d+ ago
Patient Service Representative
Zoll Lifevest
Patient access representative job in Binghamton, NY
Patient Service Representative (PSR)
Competitive fee for service
Flexibility - work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest .
LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient's homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest
Program LifeVest according to the prescribing physician's orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patient care experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver's license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
$33k-39k yearly est. Auto-Apply 60d+ ago
Access Care Representative ED
Ny United Health Services
Patient access representative job in Johnson City, NY
Position OverviewThe Access Care Representative performs a wide variety of activities related to scheduling, registration, financial compliance and customer support for all services performed at United Health Services. The Access Care areas act as the entry point to United Health Services. It is the responsibility of an Access Care Representative to represent United Health Services Hospitals in a caring, professional manner. Accurate and complete data is collected at access points which directly drives the Billing and Health Information Management System.
Access Care is a very intricate part of the registration process in both Emergency Department's at United Health Services.
The Emergency Department Access Care Rep performs many job duties including but not limited to; arriving/registering patients into the EPIC system, obtaining all signatures as required by state and federal guidelines, conduct interviews with patients to verify all demographics as well as verify insurance information and eligibility, scan necessary documents into EPIC, collect co-pays when applicable, and review and maintain the work queue on a consistent basis.
Primary Department, Division, or Unit:
Patient Registration/Access Care, UHS Wilson Medical Center
Primary Work Shift:
Night Rotational
Regular Scheduled Weekly Hours:
40
Compensation Range:
$17.98 - $25.17 per hour, depending on experience
-----
Education/Experience
Minimum Required:
High School Diploma or equivalent, with two (2) years experience in similar field
Preferred:
Associate's Degree, or 5 years equivalent experience in lieu of degree
License/Certification
Preferred:
Certified Healthcare Access Associate (CHAA)
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Why You'll Love Working at UHS
At United Health Services (UHS), we believe every connection-to patients, to purpose, to each other-makes a difference. That's why we're intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we're here to help you thrive in work and life.
A Culture of Connection - We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.
Comprehensive Benefits for Life & Family - We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.
Well-Being & Financial Security - From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we're here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.
Growth That Moves with You - With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.
A Place to Call Home - Located in New York's Southern Tier, UHS offers more than a career-we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.
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About United Health Services
United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York's Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region's population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.
At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission-we'd love for you to consider joining us!
United Health Services is an Equal Opportunity Employer.
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United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at ***************
$18-25.2 hourly Auto-Apply 16d ago
Patient Services Representative
Workfit Medical 4.4
Patient access representative job in Ithaca, NY
WorkFit Medical Staffing is seeking to hire a Patient Services Representative for a 13-week contract to work 40 hours a week Mon - Fri at a great facility that focuses on step-down care for long-term medical patients.
This is a 13-week contract starting June 16th and will NOT require any weekend hours. Must have strong clinic experience and strong Epic experience. We are seeking a talented individual that has AT LEAST 2 yrs of Patient Services/ medical office experience, there is an Epic test out course must be passed. Must have EPIC experience!
SOME OF THE JIB FUNCTIONS of the patient services representative:
Answer the phone
Distribute email lists and merge profiles
Help with patient intake and discharge
Submit Epic logs, open mail, disperse fax documentation to correct department
We are seeking to pay $20-$23 hourly for this administrative office job, which comes with minimal training. We are seeking someone proficient with excellent Microsoft Suite experience: WORD, POWERPOINT, EXCEL, etc. Please apply!
$20-23 hourly Auto-Apply 60d+ ago
Driver / Patient Access Associate
Mosaic Health 4.0
Patient access representative job in Elmira, NY
Mosaic Health Dental has an immediate opening for an experienced Driver / PatientAccess Associate to provide compassionate customer service on our Mobile Dental Unit.
Duties to include, but not limited to: preparing and driving Mobile Unit to and from designated host-site(s) from storage facility, connecting utilities (electric/water), leveling Unit and installing safety stairs. Maintaining vehicle by coordinating preventative maintenance, and any needed repairs. Washing vehicle as needed to maintain external cleanliness. Greeting patients; performing registration duties such as obtaining demographics/insurance information and verifying eligibility; accepting/collecting payments; answering/routing telephone calls; completing insurance and claim forms; and scheduling/confirming patient appointments.
Effective communication and team cooperation essential to this key front end office position. Experience preferred in a medical, dental or similar health care outpatient office setting.
$29k-39k yearly est. 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Diane Meeker-State Farm Agent
Patient access representative job in Johnson City, NY
Job DescriptionBenefits:
Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
I opened my agency in November 2000, bringing with me decades of insurance experience after starting in the industry at just 19 years old. Today, I lead a small but dedicated team of three, and our office is known for its long tenure some team members have been with us for more than 25 years. Im a proud mom and grandmother who loves to travel, and our agency operates with the same family-oriented spirit that guides my life.
We have a warm, supportive, and deeply collaborative atmosphere where stability and teamwork are at the core of everything we do. Our office enjoys fun traditions like office Jeopardy, promotions tied to earning additional PTO, Casual Fridays, and a flexible work environment. We also offer a Simple IRA, licensing reimbursement, and a culture that truly values loyalty and connection.
Were looking for someone who is dependable, friendly, personable, positive, and able to multitask while fitting naturally into a long-standing, close-knit team. For someone who appreciates a supportive environment with deep roots, this is the kind of place where you can build a meaningful long-term career.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Diane Meeker - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$31k-40k yearly est. 10d ago
Customer Service Rep(03403) - 8 Court Street
Domino's Franchise
Patient access representative job in Cortland, NY
The Customer Service Representative is required to handle all aspects of service, including: telephone answering and face to face contact.
The Customer Service Representative position is considered an In-store position and CSRs are required to learn other skilled positions within the store, such as: Oven tending, Pizza Topping and Pizza Making.
$31k-40k yearly est. 16d ago
Customer Service Representative
Amynta Group
Patient access representative job in Binghamton, NY
We're thrilled that you are interested in joining us here at the Amynta Group!
The CUSTOMER SERVICE REPRESENTATIVE is responsible for processing all lines of commercial insurance in accordance with quality and service standards.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*
The ideal candidate should possess a dedication to providing friendly, customer-oriented service. He/she must be organized and detail oriented, able to multi-task & prioritize, be readily adaptable to change and direction and able to work well with others in a team environment. A willingness to work in a fast-paced, growing organization is a must.
Day to day service of assigned accounts including binders, certificates, policies, endorsements, audits
Set priorities and manage workflow to ensure efficient, timely and accurate processing of transactions and other responsibilities
Handle service requests including coverage questions, billing questions, change requests and general advice that require timely, courteous and knowledgeable responses
Maintain a cordial and effective relationship with clients, co-workers, carriers and other business contacts
Complete other tasks as directed by agency management
BASIC
AND PREFERRED
QUALIFICATIONS (EDUCATION AND EXPERIENCE)
1 year minimum office experience (Required)
2+ year's minimum office experience (Preferred)
High School Diploma or GED (Required)
Working knowledge of Microsoft Office (Required)
MINIMUM JOB SKILLS, ABILITIES AND QUALIFICATIONS
Mastery of the English language, both written and verbal.
Strong attention to detail, is dependable and follows through.
Ability to read and interpret information.
High level of maturity to handle sensitive and confidential situations.
Mastery of the English language, both written and verbal.
Strong attention to detail, is dependable and follows through.
Ability to read and interpret information.
High level of maturity to handle sensitive and confidential situations.
Strong work ethic and excellent time management skills.
Strong interpersonal skills and ability to work well with people throughout the organization.
Willingness to maintain a professional appearance and provide a positive company image.
Willingness to work non-traditional shifts which meet the needs of the team and company.
The Amynta Group (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. The Company will accommodate a candidate to the point of undue hardship. Please inform the Company's personnel representative if you require any accommodation in the application process.
JOB SUMMARY: A Sensitive Patient Exam Curriculum Participant (hereafter referred to as "SPEC"), is an individual who will be trained to accurately portray the role of a patient. SPEC's portray the specific situation exactly the same way each time they encounter a student. The SPEC will be expected to deal with sensitive subject matter. The SPEC provides constructive feedback and evaluates the performance of students using standardized measurement tools and participates in training/mentoring entry-level SPECs. The SPEC Program gives medical students the opportunity to practice their clinical skills in a controlled environment. The pay rate for this position is $36/hour.
Must be willing to participate in Breast, GYN or Prostate examinations
CHARACTERISTIC JOB TASKS AND RESPONSIBILITIES:
* Responsibilities include providing informative and accurate feedback to students, while acting as a patient during sensitive physical examinations;
* Interacts with medical students in a standardized manner during simulated interactive patient history and/or medical examinations;
* Permits physical examinations wearing a hospital gown while being observed;
* Accurately remembers encounters with students for the purpose of accurately rating student behaviors;
* Provides training and mentorship of entry-level SPECs;
* Maintains confidentiality of information related to cases, student behaviors, and evaluations; and
* Be able to accept other duties needed/assigned for the department needs.
EEO/AA/M/F/Vets/Disabled
Minimum Requirements
KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
* Maintain character and permit examinations that may be performed awkwardly;
* Maintain confidentiality of work related information and materials;
* Establish and maintain effective working relationships;
* Objectively evaluate behaviors, skills, and actions of students during and after a mock exam scenario;
* Knowledge of and ability to maintain confidentiality of patient (HIPAA) and student privacy (FERPA);
* Compliance with State and Federal Regulations and Safety Protocols (OSHA), at the clinic level;
* Effectively using interpersonal and communications skills, including tact and diplomacy;
* Willingness to work flexible hours on a scheduled and on-call basis;
* Effective communication skills, both written and verbal;
* Ability to work effectively under pressure in a fast paced environment;
* Excellent skills in accounting, finance and business procedures;
* Organizational skills; must be accurate and attentive to detail;
* Establish and maintain effective working relationships;
* Flexibility to accept other duties needed/assigned for the department needs;
* Strong leadership skills and good judgment at the Administrative level;
* Be open minded, patient, creative, enthusiastic, understanding and a team player and understand the requirements for an equal opportunity employer;
* Ability to work cooperatively and collegially with others, consistent with a workplace of dignity and respect and EEO rules and regulations;
* Ability to report to work as scheduled, ready to devote full attention and energy to the important work of LECOM; and
* Ability to accept work directives from managers and supervisors in a respectful and cooperative manner.
MINIMUM QUALIFICATIONS: Education and experience equivalent to: a high school or equivalent degree required. Associate's or Bachelor's degree is preferred especially in field of health science.
$36 hourly 14d ago
Patient Care Coordinator/ Budtender - Johnson City, NY (Full-Time)
Vireo Health 4.2
Patient access representative job in Johnson City, NY
Who we are: At Vireo Health, we're not just another cannabis company-we're a movement. Founded by physicians and driven by innovation, we blend science, technology, and passion to create top-tier cannabis products and experiences. Our team of 500+ bold creators and trailblazers are shaping the future of the industry, and we want you to be part of it.
We take pride in being one of the most diverse and inclusive workplaces in cannabis, fostering a culture where everyone belongs. Through employee engagement, community events, and non-profit partnerships, we're building more than a business-we're building a community.
As we rapidly expand nationwide, we're looking for talented, driven, and passionate people to join us. If you're ready to turn your passion into a career, let's grow the future together.
What the role is about:
Maintains and safeguards entrusted confidential information; maintains vigilance for patient medication safety.
Assists customers with all aspects of preparing, setting up, and finalizing the dispensation process for medication as regulated by the office of medical cannabis.
Completes CPC operational requirements by maintaining an organized workflow, verifying preparation, and labeling of medications, verifying order entries and charges.
Utilizes computer systems and programs appropriately for daily operations such as patient communication, refill orders, making appointments and home deliveries. Facilitates thorough and accurate input of patient and provider demographic information in seed-to-sale software system.
Maintains cash register and accountability for assigned drawer; completes opening/closing procedures as assigned.
Complies with state law and all regulations and provides oversight for overall dispensary compliance under the supervision of a licensed pharmacist. Understands and stays up to date on state regulations pertaining to medical cannabis.
Participates in recordkeeping and reporting necessary for State Compliance.
Attends staff meetings, continuing education, as directed.
Maintains safe and clean working environment by complying with custodial procedures, rules, and regulations. Must adhere to infection-control standards such as handwashing.
Assists patients and caregivers through the dispensary process/experience.
Educates patients on the proper use and storage of medical cannabis medications.
Follows the Green Goods customers service model.
Works with supervisors to set and accomplish goals.
Completes opening/closing procedures as assigned.
Responds to all patient communication platforms (Text, Emails, Voicemail, ETC.)
Troubleshoots to solve patient issues regarding the usage of their cannabis products.
Performs other duties as assigned.
What impact you'll make:
A high school diploma and 1-3 years' experience in a retail environment
Proficiency with MS Office required
Experience working in a fast-paced retail setting is preferred.
Excellent communication skills, verbal and written.
Ability to work in a team environment, as well as independently.
Ability to handle multiple tasks simultaneously.
Ability to work in a fast-paced environment.
Adaptable to change in the work environment.
Must be able to stand for long periods.
Flexible availability including but not limited to weekends and evenings.
Starting Union Pay: $18.50/hr
Why Choose Vireo:
Life's too short to work somewhere that doesn't ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunity-where science meets creativity, and wellness meets culture.
At Vireo Health, we're pioneering the future of cannabis with a team that's as dynamic as the industry itself. Here, you'll find a workplace that's collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people's lives.
Whether you're cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you'll be part of something bigger. If you're looking for a career that's exciting, meaningful, and full of growth, let's build the future of cannabis together.
✅ A Growing Industry: Work at the leading tech company in the cannabis industry and help shape the future
✅ Passionate Culture: Join a team that truly cares about the plant, the people, and the purpose behind what we do
✅ Employee Perks: Enjoy competitive pay and benefits, paid time off and employee discounts
✅ Making an Impact: We're committed to education, sustainability, and giving back to the communities we serve.
EEO Statement
Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. *******************
$18.5 hourly Auto-Apply 32d ago
Patient Care Coordinator-Vestal, NY
Sonova
Patient access representative job in Vestal, NY
Empire Hearing & Audiology, part of AudioNova 2548 Vestal Pkwy. E Vestal, NY 13850 Current pay: $20.00-24.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer: * 401K with a Company Match * Medical, Dental, Vision Coverage
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing Care Coordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
$20-24 hourly 1d ago
Powersports Parts Customer Service Representative (Pine City, NY - Elmira Area)
Curren RV Sales
Patient access representative job in Elmira, NY
Curren Powersports is a family owned and operated dealer in Pine City, NY. We carry a variety of products including ATVs, SXSs, Motorcycles, Compact Tractors, Utility Trailers, Dump Trailers, Equipment Trailers, Cargo Trailer, and Car Trailers. We have an opening for a Powersports Parts Customer Service representative to help support our growing ecommerce operations. The right candidate has excellent customer service and phone skills and has knowledge of all components used in ATVs and Side-by-Sides. Candidates must have reliable transportation. Must be able to work independently as well as part of team. You will assist local customers in store while also providing support to customers all over the country via phone, live chat, and email.
Pay is hourly and based on experience.
Essential Job Functions:
Provide customer assistance by phone, email, live chat, and over the counter
Utilize computers to search diagrams and manuals for the correct part
Assist customers with placing orders
Assist customers with order issues such as returns, shipping damage, incorrect shipments
Ensure a positive relationship with customers continues through friendly, knowledgeable, and helpful staff
Assist in warehouse with occasionally stocking shelves, picking and packing orders
Assist in parts department with stocking shelves, assisting walk in customers, running cash register (knowledge Compact Tractor or Utility Trailer parts helpful)
Ensure the parts department is swept and dusted regularly; ensure that all inventory is fronted and presentable; maintain a clean and organized work area
Prepare and process purchase orders
Assist in maintaining inventory, pricing, cost, bin locations, etc.; assist in matching vendors invoices with packing slips
Conduct cyclical inventories
Assist in maintaining website product information (photographing parts, uploading information, editing descriptions)
Assist service techs in finding need parts and charging to the repair order
Essential Job Skills:
Customer Service or Retail Experience
Knowledge of ATVs, SXSs, UTVs a must. Knowledge of Trailers or Compact Tractors, a plus!
Good understanding of engine and other powersports parts
Personable, Good listener, Detail oriented
Good sales skills
Problem solver
Good telephone manner and customer service skills
Self-motivated and able to work under minimal supervision
Ability to work as an individual as well as part of a team
Takes direction well, coachable
The ability to read service manuals/schematics/diagrams
Intermediate computer skills
Able to learn and recognize parts and identify needed replacement parts
Able to work most Saturdays (Flexible day off - usually Tue, Wed, or Thr)
Prolonged periods of standing, stooping, crawling, and bending
May lift up to 50 lbs; May lift heavier objects in team or with assistive devices
Benefits:
Individual Health, Dental, & Vision Insurance (Family coverage available.)
Paid Time Off - Vacation, Holidays, Personal, and Sick
401K Plan with 3% Company Contribution
Curren Powersports is family owned and operated Powersports dealership located in Pine City, New York (minutes from Elmira). We are a Top 10 CFMoto USA Dealer and operate the leading CFMoto Parts website in the USA. Our parts department is increasingly shopped by our growing customer base and is key to keeping our expanded service department moving.
$31k-39k yearly est. 60d+ ago
Registration Specialist
Schuylkill 3.2
Patient access representative job in Dickson City, PA
Imagine a career at one of the nation's most advanced health networks.
Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.
LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.
Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.
Summary
Coordinates all aspects of patient registration, insurance verification, and scheduling of patients accurately. Conducts patient interviews by phone and in-person for the purpose of establishing an account by gathering demographic, insurance, and clinical information to ensure appropriate patient scheduling and optimal financial clearance. Educates patients regarding financial responsibilities and collects out of pocket fees.
Job Duties
Interviews patients using open-ended questions to obtain pertinent demographic, insurance (referral/authorization), and other information.
Engages patients throughout the registration process to create a welcoming and positive patient experience whether in person or via phone.
Ensures referring providers' orders are complete and match the appointment scheduled. Obtains a new order prior to test/treatment if order is incomplete or inaccurate.
Scans insurance cards, scripts, patient identification, and all pertinent documentation including regulatory forms accurately.
Secures signatures to ensure timely reimbursement, which includes consents signed specific to service(s) being rendered.
Determines and collects patient financial liability and creates estimates, if applicable. Refers patients to financial resources as needed for assistance with financial counseling.
Reviews daily schedule and identifies potential scheduling conflicts affecting department flow and confers with colleagues and providers for a resolution.
Maintains compliance with registration accuracy.
Minimum Qualifications
High School Diploma/GED
1 year Customer service or
1 year Healthcare environment such as a hospital and/or physician office
Computer and typing proficiency.
Must be able to interact with a diverse customer base, including those seeking emergency services or treatment due to an accident or illness.
Must successfully pass the required training in two attempts or less.
Preferred Qualifications
Associate's Degree Health care or related field
2 years registration/insurance verification in a health care setting
Knowledge of medical terminology.
Bi-lingual - Spanish/English.
Physical Demands
Lift and carry 7 lbs., continuous sitting >67%, frequent keyboard use/repetitive motion, frequent fine motor activity/wrist position deviation.
Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.
****************************
Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.
Work Shift:
Evening Shift
Address:
334 Main St
Primary Location:
Orthopedic Institute- Dickson City
Position Type:
Onsite
Union:
Not Applicable
Work Schedule:
evenings weekends and holidays
Department:
1029-00222 DC -Registration
$38k-44k yearly est. Auto-Apply 60d+ ago
Patient Reception Rep - FT - Day - Specialty Practice Newtown PA
Capital Health 4.6
Patient access representative job in Newton, PA
Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.
Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates.
The listed pay range or pay rate reflects compensation for a full-time equivalent (1.0 FTE) position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time).
Pay Range:
$17.00 - $24.70
Scheduled Weekly Hours:
40
Position Overview
* Answers telephones promptly and courteously, while handling multiple phone lines. Routes patient calls efficiently and appropriately to appropriate area/individual.
* Schedules and cancel's appointments using established office guidelines; Schedules patients for outpatient tests and surgeries according to CH policy.
* Prepares for day, reviews eligibility and phone reports, and carries out tasks accordingly; prepares new patient charts and/or paperwork at patient presentation.
* Greets all patients and visitors in a professional and welcoming manner. Informs patient of privacy policies and procedures; Informs patients of delay's in physician schedules, assists with patient comfort while delayed.
* Performs registration to ensure demographic and insurance information is accurate and complete. Complies with department procedures and regulatory guidelines for HIPAA, Advance Beneficiary Notice, Advance Directives, and Patients Rights as measured by Q/A and observation. Ensures all requirements and fields noted on check-in and check-out page are satisfied and complete.
* Obtains copies of insurance cards, driver's license, authorizations, and referrals; cans or enters into system.
* Collects co-payments and outstanding balances at check-in, and time of service balances and estimated balances at check-out according to policy.
* Refers patients to CBO staff regarding past due balances, questions and/or resolution.
* Reviews and complies with Patient Account Notes and Appointment Notes in system; Accepts accountability for all Worklists/Boxes on dashboard or elsewhere based on assignment.
* Confirms charges / approves claim creations in system at Check-Out; Validates and submits appropriate claims for real time adjudication; Works "Day End Review" report and designated Tier-based HOLD Claim Worklists on a daily basis.
* Schedules follow-up appointments, creates appointment ticklers in system, and works associated Worklists/boxes relative to both based on assignment.
* Completes referrals and pre-authorizations as required.
* Creates a Time of Service batch and links it to a deposit batch daily; Reconciles, balances, and closes each batch /drawer at end of day; Turns over batches to designated resource daily.
* Performs clerical duties including, but not limited to processing mail, confirming appointments, sending out follow-up notices, and maintaining statistics.
* Performs other duties as assigned and may be assigned to other Capital Health Medical Group Practices as needed.
MINIMUM REQUIREMENTS
* Education: High School diploma or equivalent.
* Experience: One year experience as receptionist or clerk in healthcare environment or one year customer service experience.
* Knowledge and Skills: Familiarity with medical terminology, ICD-10 and CPT codes. Excellent communication and interpersonal skills. Medical assistant or medical office technician certification preferred.
* Special Training: Proficient computer skills; basic Microsoft office skills. Familiarity with excel spreadsheets.
* Usual Work Day: 8 Hours
PHYSICAL DEMANDS AND WORK ENVIRONMENT
* Frequent physical demands include: Sitting
* Occasional physical demands include: Standing , Walking , Climbing (e.g., stairs or ladders) , Carry objects , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawl , Wrist position deviation , Pinching/fine motor activities , Keyboard use/repetitive motion
* Continuous physical demands include: Talk or Hear
* Lifting Floor to Waist 15 lbs. Lifting Waist Level and Above 10 lbs.
* Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Moderate Depth Perception, Accurate Hearing
* Anticipated Occupational Exposure Risks Include the following: Bloodborne Pathogens , Chemical , Airborne Communicable Disease , Dust/Particulate Matter
This position is eligible for the following benefits:
* Medical Plan
* Prescription drug coverage & In-House Employee Pharmacy
* Dental Plan
* Vision Plan
* Flexible Spending Account (FSA)
* Healthcare FSA
* Dependent Care FSA
* Retirement Savings and Investment Plan
* Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance
* Supplemental Group Term Life & Accidental Death & Dismemberment Insurance
* Disability Benefits - Long Term Disability (LTD)
* Disability Benefits - Short Term Disability (STD)
* Employee Assistance Program
* Commuter Transit
* Commuter Parking
* Supplemental Life Insurance
* Voluntary Life Spouse
* Voluntary Life Employee
* Voluntary Life Child
* Voluntary Legal Services
* Voluntary Accident, Critical Illness and Hospital Indemnity Insurance
* Voluntary Identity Theft Insurance
* Voluntary Pet Insurance
* Paid Time-Off Program
The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level.
The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.
$17-24.7 hourly Auto-Apply 19d ago
Guidewire Policy Center/Billing Center
Sonsoft 3.7
Patient access representative job in Clarks Summit, PA
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Job Description:-
At least 7 years of experience in Guidewire product configuration/integration, solutions evaluation, validation and deployment
At least 6 years of experience in problem definition, Architecture, Design and Implementation in a client facing role for US based Insurers
Analytical and Communication skills
Project, talent management and thought leadership
Experience and desire to work in a consulting environment that requires regular travel
At least 7 years of IT experience in Insurance Domain with Guidewire expertise.
Perform as a technical subject matter expert for Guidewire product.
Analytical and Communication skills
Experience with project management
Experience and desire to work in a management consulting environment that requires regular travel
Qualifications
Basic Qualifications :-
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 7 years of experience with Information Technology.
Additional Information
** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
Note:-
This is a FULL TIME job oppurtunity.
Only US Citizen, Green Card Holder, GC-EAD, H4-EAD, L2-EAD, TN VIsa can apply.
No OPT-EAD & H1-B for this position.
Please mention your Visa Status in your email or resume.
$33k-42k yearly est. 60d+ ago
Medical Office Admin
Healthcare Support Staffing
Patient access representative job in Elmira, NY
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Are you an experienced Medical Office Admin looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career as Medical Office Admin by joining a rapidly growing company? If you answered “yes" to any of these questions - this is Medical Office Admin is for you!
Daily Duties of a Medical Office Admin:
Check-in/Check-out,
Insurance verification and authorization
Scheduling appointments
Collecting copay
Prepping charts
Hours for this Position:Monday-Friday, 8:00am-5:00pm
Advantages of this Opportunity:
Diversified Healthcare Company
Innovative approaches, products and services
Competitive Compensation
Work with a company that has been successfully established for over 150 years and has locations in all 50 states!
Salary: $13-14:salary negotiated based on relevant experience and your performance during the interview process.
Qualifications
At least ayearof medical front office administrative/clerical experience (answering phones, scheduling appointments, verifying insurance, handling medical records, etc.)
Knowledge of local payers and their authorization requirements, insurance verification, data entry
EMR experience (Nextgen preferred)
Bilingual: English/Spanish (preferred)
Excellent typing skills, ability to multi-task and work independently
Punctual and no attendance issues
Additional Information
Interested in being considered?
If you are interested in being considered for the Medical Payment Poster position, please contact Aileen Jucar at 407-434-0381
$13-14 hourly 60d+ ago
Learn more about patient access representative jobs
How much does a patient access representative earn in Union, NY?
The average patient access representative in Union, NY earns between $30,000 and $47,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.
Average patient access representative salary in Union, NY
$37,000
What are the biggest employers of Patient Access Representatives in Union, NY?
The biggest employers of Patient Access Representatives in Union, NY are: