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Patient access representative jobs in Union, NY

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  • Patient Advocate - Patient Safety - Full Time

    Guthrie 3.3company rating

    Patient access representative job in Binghamton, NY

    The Patient Experience Representative influences the systems, processes and behaviors that cultivate positive experiences across the continuum of care. They have an unwavering commitment to the field of patient experience and to transforming human experience in healthcare. Experience: Minimum 3 Years' Experience In a Healthcare Setting Required. Education, License & Certification: Associate degree preferred or 5 years direct experience in a role of advocate in healthcare setting. Registered Nurse or other Healthcare related licensure preferred. Certified Patient Experience Professional (CPXP) required, or within 3.5 years of hire. Essential Functions: Advocates for the needs of our patients and their representatives in a proactive, inclusive, empathetic, and positive manner. Supports organizational learning and a holistic approach to our patient's needs. Provides guidance for new or inexperienced caregivers related to patient-service recovery. Collaborates with all caregivers to improve processes that directly impact patient and community perception. Oversees the internal system for managing patient/representative concerns and maintains applicable regulatory body compliance. Provides data analysis to identify trends specific to patient experience and develops corrective action plans based on those trends. Actively participates on or leads workgroups or committees related to patient advocacy. Supports the design and innovation of the Patient Family Advisory Council. Works collaboratively with the Patient Safety and Legal Departments. Other Duties: Travel for this position is sometimes required. It is understood that this description is not intended to be all‐inclusive and that other duties may be assigned as necessary in the performance of this position. update 1-13-25 About Us Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community. The Guthrie Clinic is an Equal Opportunity Employer. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
    $35k-43k yearly est. 3d ago
  • Customer Service Representative - Collision of Bridgewater

    Ciocca Automotive Careers

    Patient access representative job in Bridgewater, PA

    Full-time Description We have an immediate opening for an energetic, enthusiastic and highly motivated administrative professional to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Collision of Bridgewater, you'll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals! Qualifications: Excellent listening/communication skills, outgoing and positive personality Punctual nature and ability to handle schedule flexibility and dynamic work environment Professional appearance Valid driver's license and clean driving record Responsibilities: Answer phones, greet and receive prospects and customers Create repair orders for vehicles scheduled in for repairs Create purchase orders for sublet vendors Schedule estimate and repair appointments with customers Confirm estimate and repair appointments with customers Coordinate towing for customers vehicle Accounts Receivable Collect payments for repairs Work cooperatively with internal departments and insurance companies Communicate with callers and visitors in a professional, friendly, and efficient manner Type memos, correspondence, reports, and other documents What we offer: Hourly pay Full Time PTO and holidays 401(K) retirement plan with company matching The top insurance program in the industry including medical, dental, prescription and vision Advancement within the Ciocca Automotive Family Employee discounts: purchases, repair, service, wash At Ciocca Collision of Bridgewater, our team members enjoy a supportive and collaborative work environment. Don't miss out on this exciting opportunity to grow your career! Apply now! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $28k-36k yearly est. 56d ago
  • Access Care Representative ED

    Ny United Health Services

    Patient access representative job in Binghamton, NY

    Position OverviewThe Access Care Representative performs a wide variety of activities related to scheduling, registration, financial compliance and customer support for all services performed at United Health Services. The Access Care areas act as the entry point to United Health Services. It is the responsibility of an Access Care Representative to represent United Health Services Hospitals in a caring, professional manner. Accurate and complete data is collected at access points which directly drives the Billing and Health Information Management System. Access Care is a very intricate part of the registration process in both Emergency Department's at United Health Services. The Emergency Department Access Care Rep performs many job duties including but not limited to; arriving/registering patients into the EPIC system, obtaining all signatures as required by state and federal guidelines, conduct interviews with patients to verify all demographics as well as verify insurance information and eligibility, scan necessary documents into EPIC, collect co-pays when applicable, and review and maintain the work queue on a consistent basis. Primary Department, Division, or Unit: Patient Registration/Access Care, UHS Wilson Medical Center Work Shift and Schedule: This is a per diem position, which means you will work on an as needed, agreed upon basis. Working hours will be assigned by your manager. Compensation Range: $17.98 - $25.17 per hour, depending on experience This position is not eligible for benefits. ----- Education/Experience Minimum Required: High School Diploma or equivalent, with two (2) years experience in similar field Preferred: Associate's Degree, or 5 years equivalent experience in lieu of degree License/Certification Preferred: Certified Healthcare Access Associate (CHAA) ----- About United Health Services United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York's Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region's population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers. At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission-we'd love for you to consider joining us! United Health Services is an Equal Opportunity Employer. ----- United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at ***************
    $18-25.2 hourly Auto-Apply 58d ago
  • Patient Access Representative

    Cayuga Health System 4.7company rating

    Patient access representative job in Montour Falls, NY

    Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. Schuyler Hospital is hiring for a Patient Access Representative. As a Patient Access Representative, you play a critical role in ensuring quality patient care, and world-class customer service by greeting and assisting patients, managing appointments, maintaining accurate records, and providing essential administrative support. Roles and Responsibilities: Greet and register patients, ensuring a welcoming and professional environment. Manage efficient patient check-in and check-out processes, minimizing wait times and optimizing patient flow. Perform clerical duties, including answering telephones, scheduling patient appointments electronically, verifying insurance, and handling forms, letters, and collections as appropriate. Facilitate clear communication between patients, their families, providers, and staff to ensure all needs are met. Provide coverage at Ovid Clinic or Schuyler Hospital as required, with flexibility to work evening or night shifts when needed. Required Skills and Experience: Education: High School Graduate or equivalent Preferred Skills and Experience: Vocational school preferred Experience: Registration and clerical experience preferred, but not required Physical Requirements: The physical demands of position include; vision, hearing, repetitive motions and environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising patient care. Location and Travel Requirements: Onsite at Schuyler Hospital - 220 Steuben St, Montour Falls, NY Coverage on weekends and as needed, various shifts Pay Range Disclosure: 19.50 to $23.00 per hour Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all. We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at **********************************.
    $23 hourly Easy Apply 60d+ ago
  • Patient Liaison

    Azend Pharma

    Patient access representative job in South Hill, NY

    Job DescriptionBenefits: Travel Stipend 401(k) matching Bonus based on performance Health insurance Paid time off As a Patient Liaison for a specialty pharmacy, you will serve as a key connection between the pharmacy, healthcare providers, and patients. Your primary responsibility will be to facilitate the timely processing, approval, and ensuring dispensing of prescribed medications. This role requires a blend of clinical knowledge, communication skills, and organizational and sales acumen. You will support patients referred from medical offices by assisting with prescription clarifications, benefits coordination, and addressing medication access issues. Additionally, you will cultivate strong relationships with prescribers and insurance providers to ensure seamless care and optimal outcomes for patients. You will act as a relationship manager for medical providers and their offices. You will proactively build and maintain trusted partnerships, encouraging them to refer new patients and strengthening ongoing collaboration to ensure positive outcomes for all parties. Responsibilities Serve as a liaison between specialty pharmacies, prescribers, and insurance providers to ensure seamless access to prescribed medications and clarify any prescription-related needs. Monitor market trends and competitor activity to adjust strategies, identify potential growth areas, and implement best practices for marketing and patient access. Focus on sales/marketing efforts to promote the pharmacys services and secure referrals from providers, contributing to growth in patient enrollment and medication access. Utilize sales strategies to target and expand market presence, identify new opportunities, and increase awareness of the pharmacys offerings among key stakeholders in the healthcare ecosystem. Provide exceptional customer service, ensuring that both internal and external customers (patients, providers, pharmacy staff) receive timely and accurate support. Maintain frequent communication with patients, providers, and pharmacies, clarifying prescription orders and resolving any issues. Coordinate efforts with providers and specialty pharmacies to improve patient turnaround times and ensure optimal medication access. Manage and prioritize multiple initiatives, resolving complex cases independently and efficiently, while maintaining a focus on customer satisfaction and outcomes. Leverage marketing tactics, including digital communication, educational resources, and outreach, to effectively promote the pharmacys services and increase patient engagement. Requirements Preferred experience in a health care setting, preferably within a specialty pharmacy environment. Strong understanding of medication administration processes and patient care standards. Familiarity with medical terminology related to pharmacy practices, medications and prior authorization process. Previous experience as a pharmacy technician is highly desirable. Excellent communication skills with the ability to build rapport with healthcare professionals and patients alike. Ability to work independently and as part of a collaborative team focused on enhancing patient service. Commitment to ongoing professional development in the field of specialty pharmacy. Qualifications: High School Diploma or GED required Associate or bachelors degree preferred 1+ years of pharmacy/medical work experience or related field Strong customer service, communication, and sales skills Proven ability to manage multiple accounts and projects independently Understanding of product and payer reimbursement landscapes Ability to work collaboratively with a variety of stakeholders, including medical offices, pharmacies, and insurance companies Valid drivers license required Must be willing and able to drive from office to office within the assigned area (TBD) Preferred Skills: Previous experience in sales, marketing, or customer relationship management within the healthcare industry Familiarity with womens health and diabetes management is a plus Job Type: Full Time On-site Schedule: Monday to Friday 40 Hours weekly Pay Rate: Bi-weekly $22-30 hourly (based on experience) Benefits: Paid time Off Medical Insurance 401k (Matching) Travel Stipend Quarterly Bonus Location: Piscataway NJ
    $22-30 hourly 16d ago
  • Patient Service Representative

    Zoll Lifevest

    Patient access representative job in Binghamton, NY

    Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR 1i2F1IBYBN
    $33k-39k yearly est. 25d ago
  • Insurance Customer Service Sales Representative

    Adam Roux Insurance Agency

    Patient access representative job in Binghamton, NY

    About Us Adam Roux Insurance Agency has offices in Binghamton and Liverpool, NY, serving clients for over 19 years. We value teamwork, personal growth, and a fun, supportive work environment. Enjoy daily incentives, weekly bonuses, and paid time off while building your career with a team that rewards hard work and dedication. Job Description We're looking for a Customer Service Sales Representative who is friendly, motivated, and great with people. You'll be the first point of contact for clients, answering questions, providing guidance, and helping them find the right insurance coverage. This is a Monday-Friday position offering $23/hour ($47,000/year) with daily bonuses. Add in monthly commissions and bonuses to have a total first year earning potential up to $60,000. We provide full training, ongoing support, and benefits including health insurance and PTO. If you want to grow in a rewarding, team-oriented environment, apply today! Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Earn Extra PTO Office Equipment Provided Work-Life Balance Mon-Fri Schedule Career Growth Opportunities Continuing Education Opportunities Hands on Training Professional Work Environment Health Insurance (Employer pays 50%) Health Insurance Responsibilities Build strong relationships with potential clients to maintain and grow customer loyalty. Advise clients on suitable insurance policies depending on their needs and objectives. Actively listen to the clients objections and concerns. Address their concerns carefully, clearly, and professionally. Continue to look for and recognize opportunities to cross-sell/account rounding. Update and Make changes to insurance policies as needed. Process premium payments. Issue Insurance Documentation (COI, ID cards, etc.) Handle confidential information with discretion and follow established protocols. Requirements Property and Casualty License is a bonus. 1+ years experience in sales/customer service is a bonus Experience in insurance is a BONUS! Experience working in an office environment, using a multiline phone system, and utilizing computer software. Proficient typing/data entry skills. Proficient in Microsoft Office Suite Demonstrate professionalism over the phone, in writing, and in the office to create a positive work environment and ensure effective communication. A career-minded go-getter able to work independently to hit targets and collaborate with team members.
    $47k-60k yearly 2d ago
  • Patient Services Representative

    Workfit Medical 4.4company rating

    Patient access representative job in Ithaca, NY

    WorkFit Medical Staffing is seeking to hire a Patient Services Representative for a 13-week contract to work 40 hours a week Mon - Fri at a great facility that focuses on step-down care for long-term medical patients. This is a 13-week contract starting June 16th and will NOT require any weekend hours. Must have strong clinic experience and strong Epic experience. We are seeking a talented individual that has AT LEAST 2 yrs of Patient Services/ medical office experience, there is an Epic test out course must be passed. Must have EPIC experience! SOME OF THE JIB FUNCTIONS of the patient services representative: Answer the phone Distribute email lists and merge profiles Help with patient intake and discharge Submit Epic logs, open mail, disperse fax documentation to correct department We are seeking to pay $20-$23 hourly for this administrative office job, which comes with minimal training. We are seeking someone proficient with excellent Microsoft Suite experience: WORD, POWERPOINT, EXCEL, etc. Please apply!
    $20-23 hourly Auto-Apply 60d+ ago
  • Customer Service Representative

    Amphenol Corporation 4.5company rating

    Patient access representative job in Sidney, NY

    The Role - Amphenol Aerospace Operations is seeking a Customer Service Representative to work out of its state-of-the-art facility in Sidney, NY. The key responsibilities of this Customer Service Representative include, but are not limited to: Serve as a proactive liaison for a designated group of customers to provide quotations, perform order maintenance and expedite orders. Provide this information through a multi-functional team approach. Process all change orders and schedule advances in a prompt and courteous manner. Expedite delivery of customer orders to comply with customer requirements. Coordinate expedites through appropriate personnel in Planning & Production Departments. Monitor delivery status of orders from key customers. Coordinate source inspection to enable parts to ship in a timely manner. Verify and administer terms and conditions on customer orders and quotations. Process complete and accurate phone quotations. Process purchase orders for imported products. Receive and process customer purchase orders and informs them of delivery date. Fulfil customer requests for information. Process confirming orders and coordinates with necessary personnel. Monitor quote progress to assure response by due date. Monitor order progress to assure prompt processing. Serve as back-up to other Customer Service Representatives on customer team. Salary $42,000 - $55,000 Location - Sidney, NY 30 Minute Drive from Binghamton, NY 20 Minute Drive from Oneonta, NY The Person - The key skills and qualities of a Customer Service Representative at Amphenol Aerospace Operations: Associates degree with experience in customer service in a manufacturing environment or call center required and/or equivalent related education experience. Excellent interpersonal skills and be adept at both oral and written communications. Proficiency with Microsoft Office Confidentiality Be a team player Be able to work in a fast paced environment The Company - With manufacturing sites in Sidney, NY, Mesa, AZ, Nogales, MX, and a Design Center in Pasadena, CA, Amphenol Aerospace Operations has been a leader in designing and manufacturing electrical components for the aviation and commercial airplane industry for over 100 years. Focusing on serving the needs of advanced and challenging market segments, we pride ourselves on our consistent ability to innovate and provide the markets with new creative solutions. Working at Amphenol means you are recognized and valued for your contributions because we believe that our human capital is the most valuable asset we have. We support and encourage career development for all employees and have ample opportunities for advancement. We pride ourselves for being customer-centric, accountable, reliable, and enthusiastic in all that we do. These values are ingrained in each of us and contribute to a culture of teamwork and meaningful work. Amphenol offers a competitive wage and benefits. The candidate must be able to legally work in the United States; we are unable to provide sponsorship. This position requires access to controlled technology that is subject to US export controls. Qualified candidates must be a US person (including US Citizen, lawful permanent resident, or protected individual as defined by 8 U.S.C. 1324b(a)(3)) or eligible to obtain required authorization(s) from the U.S. Government. Amphenol is a proud Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, sexual orientation, gender identity or expression, national origin, age, protected veteran status or disability status. We aim to create an inclusive working environment where all employees are respected and treated equally. Amphenol - Making History, Designing the Future
    $42k-55k yearly 13d ago
  • Customer Service Representative

    Fenix Parts Inc. 3.9company rating

    Patient access representative job in Elmira, NY

    Join the Automotive Revolution at Fenix Parts About Fenix Parts: Fenix Parts isn't just a company; it's an essential part of the automotive recycling revolution. As a leading force in the recycling and resale of OEM automotive parts, we have made our mark in the industry for over 25 years. With a robust network expanding across more than 30 locations in the U.S., we are at the forefront of reducing the environmental impact of auto waste. We thrive on innovation, sustainability, and a commitment to excellence. Why Join Fenix? Our team is expanding rapidly to keep pace with our growth and the increasing demand for price-friendly automotive solutions. We are in search of passionate, skilled individuals who are ready to drive their career forward in a dynamic and rewarding environment. Position Overview: Customer Service As a key player on our team, you'll engage in helping customers with all situations related to their accounts, orders and discrepancies. You will also be tasked with other customer service related duties as they may arise. Job Snapshot: 5-day work week. Handle incoming calls regarding customers selling purchasing parts and or selling their vehicles. Maintain relationships with coworkers and customers Arrange vehicle pickups from customer homes and businesses. Mark and ring out parts Load or Unload parts operating a forklift Maintain awareness of inventory levels and top sales parts Open communication with supervisors to maintain site-specific needs. What We Offer: Competitive Compensation: Attractive earnings with growth potential. Benefits: Comprehensive benefits package including health, dental, and vision coverage, plus 401(k) options. Work-Life Balance: Enjoy a stable day shift schedule Professional Development: Opportunities for advancement in a growing company. Inclusive Culture: Proud to be an Equal Opportunity/Affirmative Action employer. Requirements: High School Diploma or equivalent Excellent computer skills Excellent communication skills Strong math skills Knowledge of auto parts and vehicles Special Invitation: Transitioning military professionals are encouraged to apply. Your skills are highly valued here! Equal Opportunity Employer: We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status. Ready to Make a Difference? Become part of something bigger and help shape the future of automotive sustainability. Apply today to join our amazing team at Fenix Parts and drive forward your career. Together, let's revitalize the way the world views automotive recycling!
    $30k-38k yearly est. Auto-Apply 4d ago
  • Patient Care Coordinator - Binghamton

    Vireo Health 4.2company rating

    Patient access representative job in Binghamton, NY

    Who we are: At Vireo Health, we're not just another cannabis company-we're a movement. Founded by physicians and driven by innovation, we blend science, technology, and passion to create top-tier cannabis products and experiences. Our team of 500+ bold creators and trailblazers are shaping the future of the industry, and we want you to be part of it. We take pride in being one of the most diverse and inclusive workplaces in cannabis, fostering a culture where everyone belongs. Through employee engagement, community events, and non-profit partnerships, we're building more than a business-we're building a community. As we rapidly expand nationwide, we're looking for talented, driven, and passionate people to join us. If you're ready to turn your passion into a career, let's grow the future together. What the role is about: * Maintains and safeguards entrusted confidential information; maintains vigilance for patient medication safety. * Assists customers with all aspects of preparing, setting up, and finalizing the dispensation process for medication as regulated by the office of medical cannabis. * Completes CPC operational requirements by maintaining an organized workflow, verifying preparation, and labeling of medications, verifying order entries and charges. * Utilizes computer systems and programs appropriately for daily operations such as patient communication, refill orders, making appointments and home deliveries. Facilitates thorough and accurate input of patient and provider demographic information in seed-to-sale software system. * Maintains cash register and accountability for assigned drawer; completes opening/closing procedures as assigned. * Complies with state law and all regulations and provides oversight for overall dispensary compliance under the supervision of a licensed pharmacist. Understands and stays up to date on state regulations pertaining to medical cannabis. * Participates in recordkeeping and reporting necessary for State Compliance. * Attends staff meetings, continuing education, as directed. * Maintains safe and clean working environment by complying with custodial procedures, rules, and regulations. Must adhere to infection-control standards such as handwashing. * Assists patients and caregivers through the dispensary process/experience. * Educates patients on the proper use and storage of medical cannabis medications. * Follows the Green Goods customers service model. * Works with supervisors to set and accomplish goals. * Completes opening/closing procedures as assigned. * Responds to all patient communication platforms (Text, Emails, Voicemail, ETC.) * Troubleshoots to solve patient issues regarding the usage of their cannabis products. * Performs other duties as assigned. What impact you'll make: * A high school diploma and 1-3 years' experience in a retail environment * Proficiency with MS Office required * Experience working in a fast-paced retail setting is preferred. * Excellent communication skills, verbal and written. * Ability to work in a team environment, as well as independently. * Ability to handle multiple tasks simultaneously. * Ability to work in a fast-paced environment. * Adaptable to change in the work environment. * Must be able to stand for long periods. * Flexible availability including but not limited to weekends and evenings. Starting Union Pay: $18.50/hr Why Choose Vireo Life's too short to work somewhere that doesn't ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunity-where science meets creativity, and wellness meets culture. At Vireo Health, we're pioneering the future of cannabis with a team that's as dynamic as the industry itself. Here, you'll find a workplace that's collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people's lives. Whether you're cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you'll be part of something bigger. If you're looking for a career that's exciting, meaningful, and full of growth, let's build the future of cannabis together. A Growing Industry: Work at the leading tech company in the cannabis industry and help shape the future Passionate Culture: Join a team that truly cares about the plant, the people, and the purpose behind what we do Employee Perks: Enjoy competitive pay and benefits, paid time off and employee discounts Making an Impact: We're committed to education, sustainability, and giving back to the communities we serve. EEO Statement Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. *******************
    $18.5 hourly 33d ago
  • Customer Service Representative

    Glyph Technologies

    Patient access representative job in Cortland, NY

    Job DescriptionBenefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities Receive a high volume of inbound calls and emails Identify the reason for the customers call, collect relevant information and provide solutions Refer to premade scripts for a variety of customer service topics Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively
    $31k-40k yearly est. 16d ago
  • Customer Service Rep(03403) - 8 Court Street

    Domino's Franchise

    Patient access representative job in Cortland, NY

    The Customer Service Representative is required to handle all aspects of service, including: telephone answering and face to face contact. The Customer Service Representative position is considered an In-store position and CSRs are required to learn other skilled positions within the store, such as: Oven tending, Pizza Topping and Pizza Making.
    $31k-40k yearly est. 17d ago
  • Customer Service Representative I

    Amynta Agency

    Patient access representative job in Binghamton, NY

    We're thrilled that you are interested in joining us here at the Amynta Group! Customer Service Representative A local, well-established insurance agency is seeking a full time Customer Service Representative to provide support to the Customer Service Department in processing all lines of commercial insurance in accordance with quality and service standards developed by the agency. He/she will be responsible for processing policies and policy changes, answering calls, client follow-up and assisting in the growth of the business. Essential Duties and Responsibilities: The ideal candidate should possess a dedication to providing friendly, customer-oriented service. He/she must be organized and detail oriented, able to multi-task & prioritize, be readily adaptable to change and direction and able to work well with others in a team environment. A willingness to work in a fast-paced, growing organization is a must. • Day to day service of assigned accounts including binders, certificates, policies, endorsements, audits • Set priorities and manage workflow to ensure efficient, timely and accurate processing of transactions and other responsibilities • Handle service requests including coverage questions, billing questions, change requests and general advice that require timely, courteous and knowledgeable responses • Maintain a cordial and effective relationship with clients, co-workers, carriers and other business contacts • Complete other tasks as directed by agency management Qualifications: A minimum of 5 years of previous experience as a Commercial Lines CSR with insurance company interactions, Associate's Degree preferred Knowledge of Microsoft Office (Word, Excel, Outlook) and Adobe Acrobat Knowledge of AMS360 a plus Strong professional communication skills, both written and verbal Ability to understand and analyze commercial lines insurance coverages, forms and policies Excellent organization and time management skills Ability to accurately process many tasks in a deadline driven environment Must demonstrate a “can-do” attitude by taking initiative, being enthusiastic, flexible and dependable The Amynta Group (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. The Company will accommodate a candidate to the point of undue hardship. Please inform the Company's personnel representative if you require any accommodation in the application process.
    $31k-40k yearly est. Auto-Apply 60d+ ago
  • Insurance - Licensed Customer Service Representative

    Kolcun Insurance Agency, Inc.

    Patient access representative job in Vestal, NY

    Job Description Be mentored by the best! We're a successful and established company that cares about our employees and clients. We are looking for an experienced, enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Licensed Insurance Customer Service Representative. In this role you will provide exceptional customer service to our clients, addressing all of their insurance-related questions, concerns, and requests. Your positive attitude, rapport-building, and desire to help will make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience while ensuring their clients have the coverage they need. If you are ready to make a change in your life and are looking to join a company that cares about both our clients and you, apply today! Benefits Annual Base Salary Based on Experience Health Insurance Paid Time Off (PTO) Retirement Plan Profit Sharing Bonus Opportunities after 1 year Mon-Fri Schedule Career Growth Opportunities Responsibilities Answer the phone and direct calls and messages to appropriate staff Immediately greet all customers, entering the office, in a friendly and helpful manner Take payments from clients Provide billing service and billing changes for clients Process customer minimal policy changes Assist licensed agent with policy services Attach client files and/or notes in management system Follow up with customers Requirements Personal lines P&C license Possess an upbeat, positive, and enthusiastic attitude. Proficiency to multi-task, follow-thru and follow-up. Strong communication skills, both oral and written. Great Customer Service Skills. Driven and goal-oriented individual. Ability to tactfully handle stressful and difficult situations.
    $31k-39k yearly est. 12d ago
  • Customer Service Representative - Vestal Veterinary Hospital

    Encore Vet Group

    Patient access representative job in Vestal, NY

    Be the first smile they see. The voice they trust. The heart of our front desk. At Vestal Veterinary Hospital, we're more than just a veterinary clinic - we're a team that leads with compassion, connection, and care. We're looking for a Full-Time Customer Service Representative to join us and bring warmth, efficiency, and energy to our front desk. Why you'll love us: * Family & Team First - We treat every pet like family and value every team member like gold, creating a supportive and caring environment. * Cutting-Edge Care with Heart - Our full-service hospital offers advanced medicine and services like wellness care and surgery, all delivered with genuine compassion. * Growth & Teamwork Culture - We believe in building strong relationships, embracing teamwork over ego, and constantly learning and leveling up together. What you'll be doing: * Greeting clients with warmth and professionalism, in person and on the phone. * Scheduling appointments and managing daily workflow. * Answering questions and providing clear, compassionate client education. * Maintaining accurate records and updating patient files. * Supporting the veterinary team with communication and coordination. * Processing payments and checking clients in and out. * Helping to ensure a calm, organized, and welcoming lobby experience. You are... * A people person who loves to create great experiences from the first phone call to the final tail wag. * Organized and detail-obsessed, keeping appointments, records, and communication running smoothly. * A master multitasker who stays cool and kind even during the busiest times. * Tech-savvy and confident navigating digital systems and patient charts. * Calm, clear, and compassionate, especially when pet parents are stressed. * Eager to grow your skills in a hospital that values professional development and team culture. What's in it for you? * Competitive pay, based on experience * Medical, dental, vision, and life insurance (some plans include free outpatient mental health care) * Generous CE allowance + paid CE time * Uniform allowance * Pet care discounts for your personal pets * PTO, floating holidays, parental leave, and military leave * A robust Employee Assistance Program (from finances to wellness and everything in between) * Access to Encore Vet Group's library of training, CE, and career development resources * A 401(k) with up to 5% company match. Want to work somewhere you can grow, belong, and be part of something special? Apply today! Check us out: ***************** Vestal Veterinary Hospital is proud to be partnered by Encore Vet Group - see what that means for you: ***************** Encore Vet Group is a community of veterinary hospitals that share a passion for the profession and a strong commitment to those who provide veterinary care. We are dedicated to a great culture, strong leadership, and high-quality medicine. Veterinary practice success doesn't happen without these key ingredients. Our hospitals maintain the culture and atmosphere of a private veterinary practice while gaining access to collective resources and veterinary business management expertise to help lead their teams forward and shape their future. Whether you're a veterinarian, technician, or support staff, our focus is to support you in doing what you love - caring for animals while advancing your career.
    $31k-39k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Teamworld 4.1company rating

    Patient access representative job in Binghamton, NY

    Full-time Description GENERAL JOB DESCRIPTION The Customer Service Representative plays a key role in managing customer requests, entering and maintaining accurate order data, and supporting internal teams throughout the order lifecycle. This position requires strong data entry accuracy, excellent communication skills, and the ability to coordinate with purchasing, production, art, and logistics, to ensure a premier customer experience. The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced, deadline-driven environment. PRIMARY DUTIES AND RESPONSIBILITIES Data Entry & Order Processing Enter, update, and maintain accurate customer information, order details, and communication records in the CRM and ERP system. Process sales orders, purchase orders, and customer quotes with a high level of accuracy. Type and prepare detailed order documentation, confirmations, and updates. Ensure timely and precise entry of pricing, product specs, and customization details. Customer Support & Communication Serve as a secondary point of contact for customer inquiries via phone, email, and chat. Provide professional, prompt, and clear communication regarding order status. Collect and verify required order information from customers. Follow up with customers to ensure satisfaction and address any issues. Administrative & Support Responsibilities Document all customer interactions, changes, and updates. Provide backup support for other Customer Service Representatives as needed. Participate in special projects, including process documentation and workflow improvements. SECONDARY DUTIES AND RESPONSIBILITIES Requirements KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES Strong data entry accuracy and attention to detail. High proficiency with CRM systems and Microsoft Office Suite (Word, Excel, PowerPoint). Excellent written and verbal communication skills. Strong organizational and time-management abilities; able to prioritize multiple tasks. Ability to work effectively in a fast-paced, deadline-driven team environment. Sound judgment, critical thinking, and problem-solving skills. Customer-first mindset with the ability to build consultative relationships. Adaptable, proactive, and able to manage shifting priorities. Education Associate degree preferred, or a combination of relevant education and experience. Experience 2-3 years of customer service, administrative support, or data entry experience. Promotional product industry experience a bonus but not required. Advanced Excel knowledge preferred. Monday - Friday | 8am - 5pm | $20 - $22 / hr. | On-site in Binghamton, NY
    $20-22 hourly 23d ago
  • Captain - Customer Service

    Daveandbusters

    Patient access representative job in Johnson City, NY

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. Assists with the maintenance and upkeep of the Viewpoint and Midway areas. Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. Checks for restocking of necessary supplies. Brings all areas up to standard. Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. Assists with the set up and break down of special events functions as directed by management. Provides game assistance by promptly notifying Support Technicians or Management as needed. Assists and directs Guests to Kiosk areas and answer questions as needed. Ensures that our Guests adhere to house policies as outlined and informs management of any issues. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. Must demonstrate ability to read and communicate in English. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $16 - $17 per hour Salary Range: 16 - 17 We are an equal opportunity employer and participate in E-Verify in states where required.
    $16-17 hourly Auto-Apply 60d+ ago
  • Customer Service Representative

    Weitsman Recycling

    Patient access representative job in Binghamton, NY

    Weitsman Recycling is seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will serve as the primary point of contact for our customers, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure a positive experience for all customers interacting with our recycling facilities. Responsibilities: Customer Assistance: Assist customers in person, over the phone, and via email with inquiries, requests, and concerns related to recycling services, pricing, and procedures. Provide accurate and timely information to address customer needs effectively. Order Processing: Process orders for recycling services, including scheduling pickups, issuing containers, and arranging transportation as needed. Ensure that customer requests are fulfilled promptly and accurately. Billing and Payments: Handle billing inquiries, process payments, and reconcile customer accounts. Maintain accurate records of transactions and ensure that customer invoices are processed in a timely manner. Issue Resolution: Address customer complaints and resolve issues in a professional and courteous manner. Investigate problems, escalate complex issues to appropriate departments, and follow up with customers to ensure satisfaction. Sales Support: Assist with sales inquiries and promotions, providing product information and pricing quotes to potential customers. Collaborate with sales team members to generate leads and expand the customer base. Documentation and Reporting: Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions. Prepare reports on customer feedback, trends, and satisfaction levels to identify areas for improvement. Quality Assurance: Ensure that all customer interactions adhere to company policies, procedures, and quality standards. Strive to deliver exceptional service that exceeds customer expectations and contributes to overall customer loyalty and retention. Qualifications: High School diploma or equivalent; additional education or training in customer service is a plus. Must be available to work a minimum of 40 hours and weekends. Previous experience in customer service or a related field preferred. Excellent communication skills, both verbal and written. Strong interpersonal skills and the ability to build rapport with customers. Proficiency in computer applications, including Microsoft Office and customer relationship management (CRM) software. Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment. Problem-solving skills and the ability to remain calm and composed under pressure. Benefits: Competitive pay rates Health and dental insurance 401(k) retirement plan Paid time off Opportunities for career advancement and professional development Pay rate: $17.00
    $17 hourly 60d+ ago
  • Sensitive Patient Exam Curriculum Participant (SPEC Patient)

    Lake Erie College of Osteopathic Medicine 4.6company rating

    Patient access representative job in Elmira, NY

    JOB SUMMARY: A Sensitive Patient Exam Curriculum Participant (hereafter referred to as "SPEC"), is an individual who will be trained to accurately portray the role of a patient. SPEC's portray the specific situation exactly the same way each time they encounter a student. The SPEC will be expected to deal with sensitive subject matter. The SPEC provides constructive feedback and evaluates the performance of students using standardized measurement tools and participates in training/mentoring entry-level SPECs. The SPEC Program gives medical students the opportunity to practice their clinical skills in a controlled environment. The pay rate for this position is $36/hour. Must be willing to participate in Breast, GYN or Prostate examinations CHARACTERISTIC JOB TASKS AND RESPONSIBILITIES: * Responsibilities include providing informative and accurate feedback to students, while acting as a patient during sensitive physical examinations; * Interacts with medical students in a standardized manner during simulated interactive patient history and/or medical examinations; * Permits physical examinations wearing a hospital gown while being observed; * Accurately remembers encounters with students for the purpose of accurately rating student behaviors; * Provides training and mentorship of entry-level SPECs; * Maintains confidentiality of information related to cases, student behaviors, and evaluations; and * Be able to accept other duties needed/assigned for the department needs. EEO/AA/M/F/Vets/Disabled Minimum Requirements KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. * Maintain character and permit examinations that may be performed awkwardly; * Maintain confidentiality of work related information and materials; * Establish and maintain effective working relationships; * Objectively evaluate behaviors, skills, and actions of students during and after a mock exam scenario; * Knowledge of and ability to maintain confidentiality of patient (HIPAA) and student privacy (FERPA); * Compliance with State and Federal Regulations and Safety Protocols (OSHA), at the clinic level; * Effectively using interpersonal and communications skills, including tact and diplomacy; * Willingness to work flexible hours on a scheduled and on-call basis; * Effective communication skills, both written and verbal; * Ability to work effectively under pressure in a fast paced environment; * Excellent skills in accounting, finance and business procedures; * Organizational skills; must be accurate and attentive to detail; * Establish and maintain effective working relationships; * Flexibility to accept other duties needed/assigned for the department needs; * Strong leadership skills and good judgment at the Administrative level; * Be open minded, patient, creative, enthusiastic, understanding and a team player and understand the requirements for an equal opportunity employer; * Ability to work cooperatively and collegially with others, consistent with a workplace of dignity and respect and EEO rules and regulations; * Ability to report to work as scheduled, ready to devote full attention and energy to the important work of LECOM; and * Ability to accept work directives from managers and supervisors in a respectful and cooperative manner. MINIMUM QUALIFICATIONS: Education and experience equivalent to: a high school or equivalent degree required. Associate's or Bachelor's degree is preferred especially in field of health science.
    $36 hourly 12d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Union, NY?

The average patient access representative in Union, NY earns between $30,000 and $47,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Union, NY

$37,000

What are the biggest employers of Patient Access Representatives in Union, NY?

The biggest employers of Patient Access Representatives in Union, NY are:
  1. Ny United Health Services
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