Patient access representative jobs in Utah - 616 jobs
Patient Access Representative
Baymark 4.0
Patient access representative job in Salt Lake City, UT
at BAART Programs Full Time - PatientAccessRepresentative / Patient Account Representative BAART Program is looking for hard-working and conscientious PatientAccessRepresentative / Patient Account Representative to perform various administrative tasks with a keen eye for detail. The patient account representative is primarily responsible for patient billing, including verification of invoice information, maintenance of third party billing records, and resolution of a variety of problems.
Responsibilities:
Review, maintain, and process fiscal/account records and transactions related to patient's accounts.
Verify insurance benefits and billing information by terminal and/or telephone. Annotate accounts with insurance coverage and estimated patient shares.
Contact third party payers (insurance providers and state/federal agencies) for payment post billing.
Resolve issues with payment and billing, authorization process.
Reconcile daily money collected.
Forward information as appropriate to expedite payment.
Maintain accurate accounts, i.e. required signatures, proper account annotation, current demographics, and correspondence.
Insure completion of pre-authorization process by inquiry and referral to clinician.
Monitor insurance authorizations and claim rejections.
Maintains fiscal records and/or worksheets for all calculations, extensions, and verifications related to record keeping for assigned patient's accounts.
Perform tasks consistent with authorization and billing requirements.
Contact patients for payment of account or payment arrangements according to current policy.
Manage revenue cycle, production logs, balances and collections for self-pay clients.
Maintain confidentiality of patient records.
Assists with archiving discharged files, including archiving
Respond appropriately to requests for information regarding accounts from payer, attorney, and others.
Backup Receptionist as needed by: Checking in patients, collecting payments, answering phones, scheduling intakes, and data entry.
Other duties, as assigned.
Qualifications:
High school diploma or equivalent with at least 2 years' prior experience in a medical office setting.
2-4 years' experience with Medicaid and PAC and commercial insurance (preferred)
Excellent customer service skills and professional public presentation skills, including telephone etiquette.
Knowledge of medical insurance claims procedures, documentation and records maintenance.
Knowledge of medical billing procedures, gather and compile data into reports.
Proficient in basic PC skills. Microsoft Word and Excel preferred.
Ability to communicate effectively, both orally and in writing.
Self-directed with the ability to work with little supervision.
Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers.
Ability to work with a diverse population, manage stressful situations and exhibit excellent customer service skills.
Satisfactory drug screen and criminal background check.
Benefits:
Competitive salary
Comprehensive benefits package including medical, dental, vision and 401(K)
Generous paid time off accrual
Excellent growth and development opportunities
Satisfying and rewarding work striving to overcome the opioid epidemic
Here is what you can expect from us:
BAART Program a progressive substance abuse treatment organization, is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.
BAART Program is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran's status or any other classification protected by State/Federal laws.
$30k-36k yearly est. 1d ago
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Clinical Scheduling Coordinator
Indigo Dental Staffing
Patient access representative job in Draper, UT
Urgently Hiring: Logistics & Student Placement Coordinator
Indigo Institute - Provo, UT (On-site)
High-Impact Operations Role in a Fast-Growing Education Organization
Indigo Institute is urgently hiring a Logistics & Student Placement Coordinator to help run the day-to-day execution of our dental assistant training programs and support the job placement of our graduates.
This is a critical operations role for someone who is highly organized, people-oriented, and thrives in fast-moving environments. You will coordinate schedules, instructors, supplies, and dental offices - and play a direct role in helping graduates transition into dental careers.
What You'll Be Doing
Own cohort scheduling, instructor coordination, and weekend clinical calendars
Coordinate with host dental offices and ensure all supplies, materials, and equipment are delivered on time
Track student attendance, progress, and program completion
Support graduates with job placement coordination
Build and maintain relationships with dental offices hiring Indigo graduates
Support cohort launches and enrollment logistics
Troubleshoot scheduling, staffing, or last-minute issues
What We're Looking For
Dental, healthcare, education, or operations background preferred
Strong organizational, scheduling, and multitasking skills
Excellent communication and follow-up abilities
Comfortable with spreadsheets, scheduling tools, and CRM systems
Reliable, detail-oriented, and solutions-focused
Comfortable in an on-site office environment
Available Saturdays (partial days - mostly mornings)
Why This Role Stands Out
Central role in a fast-growing education and placement organization
Mix of operations, coordination, and people-focused work
Direct impact on student success and job placement outcomes
$30k-39k yearly est. 2d ago
Call Center Customer Service Representative
Russell Tobin 4.1
Patient access representative job in South Jordan, UT
We're Hiring: Call Center Customer Service Representative
📅 Contract: 6-12 months - Contract-to-Hire
💲 Pay: $21.00-$22.00/hour
Are you an experienced call center or customer service professional with an interest in financial services?
We're hiring Account Representatives to support clients at a top-tier investment banking firm, providing high-quality account assistance in a fast-paced, metrics-driven environment.
✅ What We're Looking For:
1+ year of call center or customer service experience
Experience handling high-volume inbound calls
Strong communication, problem-solving, and organizational skills
Ability to navigate account systems and follow established procedures
Banking, financial services, or regulated industry experience is a plus
Associate's or Bachelor's degree in Business, Finance, or a related field preferred, not required
💼 What You'll Be Doing:
Handle inbound client calls regarding account-related inquiries
Deliver accurate, timely, and professional customer support
Troubleshoot and resolve issues efficiently
Maintain detailed and accurate documentation of all interactions
Meet and exceed individual and team performance metrics
🌟 Why Join Us?
Gain experience with a well-known financial institution
Structured onboarding and ongoing training
Fast-paced, team-oriented call center environment
Opportunity for contract-to-hire conversion based on performance
Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
👉 Apply now to continue growing your customer service career in financial services.
$21-22 hourly 4d ago
Crew Scheduler
Breeze Airways
Patient access representative job in Cottonwood Heights, UT
Working at Breeze Airways is an exciting endeavor and a serious commitment to bring "The World's Nicest Airline" to life. We work cross-functionally with truly awesome Team Members to deliver on our mission: "To make the world of travel simple, affordable, and convenient. Improving our guests travel experience using technology, ingenuity and kindness."
Breeze is hiring- join us!
Breeze Airways is a Seriously Nice airline, merging technology with kindness. Crew Schedulers are an essential part of the Crew Service Team. Crew Schedulers work to schedule Pilots and Flight Attendants in accordance with government and company regulations, airline schedule requirements, and flight qualifications. Remaining calm under pressure, focusing on solutions, communicating clearly verbally and in writing, and maintaining a positive attitude are essential skills for this job. Crew Schedulers must be willing and able to contribute to developing a growing team environment.
Here's what you'll do
Ensure all scheduled crew members are legal, qualified, and available for their assignments
Proficient in the use of company-approved crew scheduling software and company policies
Ensure compliance with all FAR legalities for Flight Crew and Flight Attendant Team Members and company playbooks.
Monitor and check legalities
Monitor all flight time, duty time, and rest requirements to ensure all crewmembers are in compliance with FARs and company policies
Coordinate and communicate with all team members / Dispatch / Training / Inflight / Flight / Crew Planning to ensure that all crewmembers all legal for their flying assignment
Coordinate and book hotel and ground transportation
Achieve performance measures, goals and adhere to established standards in conjunction with Breeze Aviation Group Values of Safety, Kindness, Integrity, Ingenuity and Excellence
Other duties as assigned by Manager Crew Services
Here's what you need to be successful
Minimum Qualifications
Previous airline, station, or operations experience
Must be able to work varying shifts, overtime, overnights, weekends, and holidays, and must be flexible to last-minute schedule changes
Self-starter with a positive attitude and strong desire for success, able to multitask and prioritize in a high face paced environment
Must be at least 18 years of age
High school diploma or equivalent educational achievement
Must have the authorization to work in the US as defined by the Immigration Reform Act of 1986
Preferred Qualifications
1+ years of experience in Crew Scheduling or other airline experience
Experience using Navitaire and Gladly
Degree in a related field
Skills/Talents
Ability to maintain a poised demeanor while working in a fast-paced environment
Understands and implements Breeze's values and mission
Proven history of impeccable customer service abilities
Ability to communicate clearly, concisely, logically, and coherently at various levels within the organization, both written and verbal
Results-oriented with the ability to balance other priorities
Strong analytical and reasoning abilities
Excellent time management skills with the ability to prioritize tasks
Ability to understand the 24-hour clock and worldwide time zones
Ability to work with all levels of management
Must be able to read, understand and comprehend the flight attendant or pilot playbooks
Ability to review policies/procedures and recommend changes
Models and promotes Breeze's values of Safety, Kindness, Integrity, Ingenuity, Excellence
Responsible for adhering to all applicable laws, regulations, and company policies and procedures
Must maintain good attendance and punctuality
Ability to sit for prolonged periods of time
Flexible and capable of adapting to constant change
Potential need to work flexible hours and be available to respond on short notice
Proficient in Microsoft Office Suite
Perks of the Job
Health, Vision and Dental - Full Time
Health Savings Account with Breeze Employee Match
401K with Breeze Employee Match
Generous PTO
Travel on Breeze and other Airlines too!
Breeze Airways provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Breeze Airways will never request your Social Security Number, Driver's License or Date of Birth on our job postings. Job Postings requesting any or all of this information should be regarded as a scam. To ensure you are applying to an actual Breeze Airways posting, please apply online at ***************** then click "Careers" at the bottom of the page.
$28k-42k yearly est. 5d ago
Scheduling Specialist
Radiology Partners 4.3
Patient access representative job in South Jordan, UT
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
$28k-32k yearly est. 17h ago
Patient Service Representative
IHC Health Services 4.4
Patient access representative job in Utah
The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.
Essential Functions.
Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care.
Documents all phone calls accurately and completely in the electronic medical record (EMR).
Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.
Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients.
Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization .
Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments.
Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patientaccess, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved.
Skills
Professional etiquette and communication.
Collaboration / Teamwork
Confidentiality
Customer service
Resolving patient needs
Computer literacy
Time management
Critical thinking/situational awareness
Cash management
Minimum Qualifications
Six months of customer service experience involving interactions with customers.
Demonstrated basic computer skills involving word processing and data entry.
Professional manner and strong interpersonal and communication skills.
Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.
Preferred Qualifications
One year of customer service experience involving interactions with customers in person and by phone.
Billing and collections experience.
Computer literacy in using electronic medical records (EMR) systems and other relevant software.
High school diploma or GED preferred.
Multilingual
Physical Requirements
Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
Position may require standing for long periods of time, lifting supplies
May assist patients into/out of the clinic.
Location:
Utah Valley Clinic
Work City:
Provo
Work State:
Utah
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$17.86 - $23.22
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$27k-30k yearly est. Auto-Apply 2d ago
Patient Experience Specialist
Allevio Care, LLC
Patient access representative job in Tooele, UT
Job Description
About Allevio
At Allevio, we're on a mission to empower healthcare practice owners by removing the operational and administrative roadblocks that can get in the way of exceptional patient care. We specialize in streamlining core functions-like billing, compliance, patient management, and talent recruitment so providers can stay focused on what matters most: their patients.
We know running a medical practice comes with unique challenges, and that's why we offer tailored solutions that drive efficiency, support growth, and ensure regulatory compliance. At Allevio, you'll join a team that's passionate about helping clinics thrive-today and for the long haul.
Position Overview
Patient Experience Specialists are responsible for scheduling appointments, answering patient inquiries, and assisting patients in the office. They also maintain the organization of a medical office, and ensure that the medical environment is welcoming, calm, and quiet for patients and their families. Additionally, patient experience specialists are expected to provide compassionate service to patients while calmly managing a wide array of tasks. Patient Experience Specialists will accomplish this by following the policies, procedures, and protocols set forth by Allevio Care and supporting the company's vision and values.
This position will be 3 days in our Foot and Ankle Specialists - Tooele clinic and 2 days in our Foot and Ankle Specialists - West Valley clinic.
Key Responsibilities
Always exhibits professional behavior.
Smiles and helps patients feel comfortable. Provides a great patient experience.
Welcome and check in patients.
Answer phones, schedule patient appointments and surgeries, send appointment reminders and follow-ups through calls or emails. Check patient pop/hush mail.
Collect copays and other fees and perform proper money handling tasks (Total daily deposits, make copies of receipts, fill out daily deposit log).
Confirming and entering patients' demographics and insurance information.
Print fee tickets, visit update sheets, lab reports, and other paper documents. Handles referrals, medical records and will mail/fax documents as necessary.
Check patients out, make return appointments, and collect payment for any services or products received.
Answer questions posed by patients and educate them on products or services they receive. Provide after-care instructions if applicable.
Work as a team and provide overall support for the physicians and other office staff.
Requirements & Qualifications
Must speak Spanish (required)
One year or more of medical front office experience.
Demonstrated understanding of medical insurance benefits and ability to explain benefits to patients.
Demonstrated attention to detail.
Ability to work quickly with high accuracy.
Friendly and welcoming demeanor.
Ability to collect money due from patients.
Understanding of ICD 10 and CPT coding and modifiers.
Ability to communicate clearly by telephone, in writing and in person.
Willingness to take on any task assigned.
Dedication to integrity, accountability and respect.
What You'll Bring
Strong collaboration skills with the ability to work effectively across teams and functions
Proven initiative and a proactive mindset- you're someone who takes ownership, problem solves, works with a sense of urgency and drives projects forward
Adaptability in fast-paced, evolving environments; comfortable navigating ambiguity and change
Alignment with our core values which are; Care, Accountability, Respect, Integrity, Nurturing & Grit.
A positive attitude and team-first mentality that contributes to a supportive and inclusive workplace culture
Benefits & Perks
Medical, dental, and vision insurance
401(k) with company match
Paid time off (PTO) and company holidays
Equal Opportunity Employer
Allevio is proud to be an Equal Opportunity Employer. We are committed to building a diverse and inclusive team where everyone belongs. We welcome applicants of all backgrounds and identities and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, veteran status, or any other protected characteristic. We believe diverse perspectives strengthen our company and help us better serve the practices and patients we support.
$30k-38k yearly est. 17d ago
Patient Experience Specialist - Float Pool - Full Time
Ogden Clinic Careers 4.1
Patient access representative job in Roy, UT
Under the direct supervision of the Practice Administrator, the Patient Experience Specialist (Receptionist) is responsible for greeting patients, entering and verifying patient demographics and insurance information, collecting co-payments and balances due, and providing excellent customer service to patients and team members. This position must demonstrate professionalism through adherence to Ogden Clinic's mission, vision, and values.
Ogden Clinic provides competitive pay and benefits. Full-Time employees have access to:
Medical (including a partially company funded HSA option and in-house discount plan)
Dental, Vision, Disability and other plan coverage options.
Company paid life insurance for employees and their families.
Employee Assistance Program that provides free counseling to employees and their families.
Paid Time Off and Holidays
Scholarship Program
401k with generous profit sharing contributions.
In nearly all cases, no nights, weekends or holiday shifts.
Competitive pay starting at $15.00+ hourly with the potential of higher starting pay based on experience.
Annual Performance/Merit Increase Program that offers up to a 5% pay increase.
Salary ranges reviewed annually.
Limited benefits for non-Full-Time employees.
Full job description is available upon request by emailing talent@ogdenclinic.com.
$15 hourly 6d ago
Front Desk/Patient Services Coordinator
IVI RMA North America
Patient access representative job in Clearfield, UT
Job Description
IVIRMA North America network of state-of-the-art fertility clinics is currently seeking hard-working, reliable and motivated people for our front desk role with RMA of Utah. The Front Desk/Patient Services Coordinator will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. This is a full-time position Monday - Friday 8:00am-5:00pm supporting the Clearfield, Sandy and Salt Lake City offices.
The Patient Services Coordinator will greet all incoming patients and guide them through their visit. This role will set the tone for the patient's visit and coordinate each phase with the necessary departments. They resolve problems by working in concert with members of our multi-disciplinary teams to present a positive practice image to our patients.
Essential Functions and Accountabilities:
Welcomes and greets all patients and visitors.
Comforts patients by anticipating their anxieties and answering their questions.
Follows provider appointment templates and guides patients through their visit.
Assesses schedule conflicts and problems with recommendations for solutions.
Collects payments as required; works with Finance to ensure all insurance information is entered and up to date.
Works closely with patient's care team to coordinate total patient care.
Processes medical records requests.
Handles administrative tasks such as filing, sorting faxes, and answering phones.
Schedules and confirms appointments.
Works with other departments to ensure the office is in excellent condition.
Supports office by ordering supplies and maintaining the front desk and waiting room areas.
Academic Training:
High School Diploma or equivalent (GED) -
required
Associate's degree -
a plus
Area:
Administrative Management or other related field
Position Requirements/Experience:
1+ years practical experience working in a similar position
Experience in a patient-facing role - preferred
Experience working in medical/healthcare industry
2+ years practical experience working in a customer service setting
Technical Skills:
Proficient computer skills (Microsoft Office). Keyboard skills of 25 words required. Experience with medical office software program(s) (EMR's) preferred.
IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week. (This may not be offered for temporary employment)
Medical, Dental, Vision Insurance Options
Retirement 401K Plan
Paid Time Off & Paid Holidays
Company Paid: Life Insurance & Long-Term Disability & AD&D
Flexible Spending Accounts
Employee Assistance Program
Tuition Reimbursement
About IVIRMA Global:
IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: *********************** & ***********************
EEO
“IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.”
Monday - Friday 8:00am-5:00pm
$30k-40k yearly est. 9d ago
Patient Services Representative - Full-Time
Wee Care Pediatrics 4.1
Patient access representative job in Syracuse, UT
Wee Care Pediatrics is looking for motivated individuals in their Patient Services Department, who are dedicated to delivering excellence in customer service. Patient Services Representative Type: Full-Time Schedule: Monday - Friday 9am - 5:30pm
Job Description:
In this position, as a Patient Services Representative, you will be responsible for the accurate scheduling of appointments, routing messages to appropriate departments, greeting and checking-in patients, updating personal and insurance information, collecting co-pays and payments on accounts, monitoring the waiting area to ensure appropriate flow of patients, and other duties as assigned.
Job Qualifications:
* Previous customer service experience highly recommended.
* Experience working in a medical office setting desired.
* Ability to communicate effectively with providers, staff, and patients/parents.
* Capable of prioritizing multiple job demands and work in a fast-paced health care environment.
* Demonstrate compassion and understanding for the patient and families.
* Basic computer knowledge and phone etiquette required.
* Must possess a GED/High School diploma.
$28k-31k yearly est. 23h ago
Patient Advocate
Gunnison Valley Hospital 4.2
Patient access representative job in Gunnison, UT
Job Brief:
Our mission is to provide high-quality healthcare services to the communities of Central Utah in the most caring, current and efficient manner. Gunnison Valley Hospital will always be known for its high-quality, compassionate healthcare services and its knowledgeable, customer-focused personnel.
The Patient Advocate assists in scheduling patient appointments and quickly receiving any necessary referral or authorisation information. receives and arranges incoming calls from patients and referrals, as well as appointments, for particular or preferred clinic locations. Enters important patient data precisely into the clinic's database. assists in getting medical records by working with referral sources. Patient demographics, insurance information, marketing data, and referral source data are all included.
Responsibilities:
Working with doctors, advanced practice clinicians, front office and clinical staff, the medical assistant patient advocate is accountable for ensuring patient wellbeing and fostering a positive, supportive environment for patients and other staff. The successful medical assistant patient advocate will possess strong communication skills and a commitment to patient care.
Working in a clinical environment is required for this center-based position
according to state and provider laws, complete provider orders
Complete daily patient callbacks and recommendations.
All assessments and processes must include proper, succinct, and comprehensive paper-based documentation as well as EMR documentation.
Other tasks as allocated, such as learning new procedures and care models, etc.
Maintain clinical tools and supplies, and make sure that they are stored properly.
Skills Required:
You might need to work in several places, so being flexible with your schedule is crucial.
Additionally, you must be able to react calmly and successfully in emergency situations.
High school diploma, GED, or one year of experience in customer service
active certification as a medical assistant
having finished a medical assistant training course and/or having worked as a medical assistant for one year
Getting fully immunized against COVID-19 is a requirement of this role.
$25k-28k yearly est. 60d+ ago
Patient Services Coordinator Home Health - Full-time
Enhabit Home Health & Hospice
Patient access representative job in Orem, UT
Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice.
As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative.
At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients.
Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include:
30 days PDO - Up to 6 weeks (PDO includes company observed holidays)
Continuing education opportunities
Scholarship program for employees
Matching 401(k) plan for all employees
Comprehensive insurance plans for medical, dental and vision coverage for full-time employees
Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees
Flexible spending account plans for full-time employees
Minimum essential coverage health insurance plan for all employees
Electronic medical records and mobile devices for all clinicians
Incentivized bonus plan
Responsibilities
Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders.
Qualifications
Must possess a high school diploma or equivalent.
Must either 1) be a licensed practical or vocational nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting; or 2) have at least one year of home health, hospice, or pediatric experience within the last 24 months, and have a demonstrated understanding of staffing and scheduling requirements related to home care services.
Must have basic demonstrated technology skills, including operation of a mobile device.
Education and experience, preferred
Previous experience in home health, hospice, or pediatrics is preferred.
Requirements*
Must possess a valid state driver license
Must maintain automobile liability insurance as required by law
Must maintain dependable transportation in good working condition
Must be able to safely drive an automobile in all types of weather conditions
* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license
Additional Information
Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
$30k-40k yearly est. Auto-Apply 7d ago
Patient Services Coordinator Home Health - Full-time
Enhabit Inc.
Patient access representative job in Orem, UT
Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative.
At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients.
Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include:
* 30 days PDO - Up to 6 weeks (PDO includes company observed holidays)
* Continuing education opportunities
* Scholarship program for employees
* Matching 401(k) plan for all employees
* Comprehensive insurance plans for medical, dental and vision coverage for full-time employees
* Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees
* Flexible spending account plans for full-time employees
* Minimum essential coverage health insurance plan for all employees
* Electronic medical records and mobile devices for all clinicians
* Incentivized bonus plan
Responsibilities
Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders.
Qualifications
* Must possess a high school diploma or equivalent.
* Must either 1) be a licensed practical or vocational nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting; or 2) have at least one year of home health, hospice, or pediatric experience within the last 24 months, and have a demonstrated understanding of staffing and scheduling requirements related to home care services.
* Must have basic demonstrated technology skills, including operation of a mobile device.
Education and experience, preferred
* Previous experience in home health, hospice, or pediatrics is preferred.
Requirements*
* Must possess a valid state driver license
* Must maintain automobile liability insurance as required by law
* Must maintain dependable transportation in good working condition
* Must be able to safely drive an automobile in all types of weather conditions* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license
Additional Information
Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
$30k-40k yearly est. Auto-Apply 7d ago
Enhanced Registrar
Intermountain Health 3.9
Patient access representative job in Logan, UT
The Enhanced Registrar provides extraordinary care to our customers through friendly, courteous, and professional service. This position registers patients in multiple service lines. The Registrar obtains and inputs all necessary demographic, financial, and clinical information from the patient or representative.
**What does it mean to be a caregiver with Intermountain? Check out** this video (*********************************** QlYWE59dbkpYy) **and learn more and discover the "Power of We."**
**To learn more about this exciting opportunity, please to schedule a time to further discuss this opportunity** Click Here (**************************************** **.**
**Shift Details**
+ PRN Position
+ Monday - Friday (6:15 AM - 5:00 PM)
+ 10-12 Hour Shifts
+ Must be available for some Weekends and Holidays.
**Essential Functions**
+ Verifies accuracy of EMPI link and identifies and reports possible linking problems and Identity Theft.
+ Interacts with patient/representative to gather, verify, and input patient demographic, insurance, and essential admission information accurately into a database ensuring that appropriate billing, reporting and analysis by facility, corporate, state and federal agencies can be performed.
+ Registers for multiple service lines within a facility using appropriate patient service types; may register for all service lines within a facility.
+ Comprehends and provides explanation of legal documents in accordance to regulatory requirements, which may include: Advance Directives, MSP, Surgical H & P, Consent and Conditions of Admission, HIPAA Notice of Privacy Practices, Important Message from Tricare, Important Message from Medicare, etc.
+ Uses appropriate tools and facility contracts to hold financial discussions with patients or representatives (e.g., collection of copay/deposit, review of insurance benefits and out of network/non-coverage issues, cost estimation, financial obligation, initiation of payment arrangements, availability of financial assistance, initiation of rescheduling of services).
+ Coordinates with physician offices, clinical staff, and patients on out of network issues to ensure patients maximize their insurance benefits. Ensures consideration is given to patient-specific conditions when determining whether to reschedule the patient's service at a participating provider.
+ Responds to patients questions regarding billing process information and provides way-finding as needed.
+ Maintains quality and productivity stats determined reasonable for position.
+ May lead and/or train new employees.
+ May perform cashiering and hospital reception duties.
+ Cross-trains to cover shifts in other departments as needed when departments are short-staffed and on holidays; holiday coverage may include the ED.
+ Understands the overall facility and patient process. Problem-solves with patients, department staff, and physicians working as a team to ensure registration information is complete, patients are directed appropriately, department schedules are maintained, and the patient has a positive and seamless check-in process.
+ Works admitting reports and Case Mix errors as assigned and in a timely manner, ensuring statistical reports are correct for analysts.
+ s the first interaction patients have with the hospital and as such, is responsible to set the tone for the patient's service.
+ Supports hospital-specific patient engagement initiatives as directed by supervisor/manager.
+ Supports the facility to achieve desired NRI National Research Institute and HCHAPS standard.
**Shift Details**
+ PRN Position
+ Monday - Friday (6:15 AM - 5:00 PM)
+ 10-12 Hour Shifts
+ Must be available for some Weekends and Holidays.
**Minimum Qualifications**
+ Three years of customer service experience within the last five years.
+ Negotiation or collection experience within the last three years.
+ Experience working effectively in time sensitive situations, multi-tasking and making prompt, responsible decisions.
+ Demonstrated typing proficiency.
+ Experience using basic computer skills.
+ Excellent communication and interpersonal skills.
**Preferred Qualifications**
+ Bilingual fluency in English and Spanish.
+ Registration experience on Tandem or iCentra.
+ Data entry or clerical experience in a medical office setting.
+ Working knowledge of medical terminology.
Interact with others requiring the employee to communicate information.
- and -
Operate computers and other office equipment requiring the ability to move fingers and hands.
- and -
See and read computer monitors and documents.
- and -
Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.
**Location:**
Intermountain Health Logan Regional Hospital
**Work City:**
Logan
**Work State:**
Utah
**Scheduled Weekly Hours:**
0
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$18.39 - $24.99
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$28k-34k yearly est. 20d ago
Patient Access Representative
Cottonwood Springs
Patient access representative job in Price, UT
Job Title: PatientAccessRepresentative Job Type: FT, On-site
Pay Scale: $15-$18
Your experience matters at Castleview Hospital
At Castleview Hospital, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.
How you'll contribute
Responsible for Quality Assurance of Admitting. Explains policies regarding services, charges, insurance billing, and payment of accounts to patients, vendors, and customers. Requests full or partial payment(s) for services rendered according to collection policies. Receives payments from patients for services rendered. Works with physician clinics and ancillary departments, providing information when necessary or forwarding relevant documents. Assist patients and physician clinics with price quotes and pre-authorizations for special programs.
What we offer
Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:
Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts
Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage
Tuition reimbursement, loan assistance, and 401(k) matching
Employee assistance program including mental, physical, and financial wellness
Professional development and growth opportunities
Qualifications and requirements
Education: High School diploma
Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
About Us
Castleview Hospital is a hospital located in Price, Utah and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters.
EEOC Statement
“Castleview Hospital is an Equal Opportunity Employer. Ashley Regional Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”
$15-18 hourly Auto-Apply 2d ago
ER Registration Coordinator
Blue Mountain Hospital 4.4
Patient access representative job in Blanding, UT
At Blue Mountain Hospital, we are committed to a culture of excellence, empowerment, accountability, and affirmative communication.
Culture Statement:At Blue Mountain Hospital, we are committed to a culture of excellence, empowerment, accountability, and affirmative communication.
Value Statement:Blue Mountain Hospital strives to exemplify values of Excellence, Integrity, Respect, Cultural Sensitivity, Compassion, Accountability, Stewardship and Collaboration.
Vision Statement:
Blue Mountain Hospital vision is to be the standard for rural hospitals.
Mission Statement:Blue Mountain Hospital is committed to providing an atmosphere of excellence in healing, quality physician care and inspired employees.
Job Title: ER Registration Coordinator
Location: Blanding, UT
Department: Emergency Department / Business Office
Employment Type: Part-Time
About Blue Mountain Hospital: Blue Mountain Hospital is committed to delivering exceptional healthcare and supporting patients through every step of their journey, including financial guidance and insurance assistance. We foster a respectful, inclusive, and team-driven work environment where employees are valued and empowered. Blue Mountain Hospital gives preference to eligible and qualified applicants in accordance with the Navajo Preference in Employment Act (NPEA).
Position Summary: The ER Registration Lead responsibilities include overseeing the patient intake process within the Emergency Department, ensuring data accuracy during high-pressure situations, and providing mentorship and leadership to registration staff. This role ensures compliance with all regulatory and payer requirements while maintaining a seamless transition from clinical care to administrative processing.
Key Responsibilities: Serve as the primary point of contact for ER registration, providing guidance and troubleshooting support to staff.
Facilitate the quick and accurate collection of patient demographics, insurance information, and legal consents in a fast-paced environment.
Collect Time Of Service Payments at patent intake in ER
Collaborate with providers, clinical nursing staff, and the Business Office to ensure timely and accurate billing and patient flow.
Audit registration records for accuracy to prevent billing errors and ensure compliance with EMTALA, HIPAA, and payer regulations.
Create and present Registration trainings regularly and at new hire onboarding
Support process improvements and contribute to departmental goals.
Qualifications: Two years previous experience in medical registration, billing, or revenue cycle related (ER experience preferred).
Proven leadership ability with strong organizational, communication, and problem-solving skills.
Strong understanding of insurance requirements, payer rules, and HIPAA compliance.
Proficiency in electronic health records and billing systems (Athena experience a plus).
Benefits Include: * Competitive pay
Ongoing training & development
General Requirements
In addition to the specific duties listed above, the Employee is required to do the following:
Any tasks, projects, or actions that are reasonably within the scope of the Employee's position or employment, which the Employee's supervisor, any member of BMH's management, or BMH's administration team-asks of the Employee. Tasks, projects, or actions are “reasonably within the scope” of the Employee's employment or position unless the same are so far removed therefrom that no legitimate argument can be made that such tasks, projects, or actions are in any way related to BMH or the Employee's employment or position within BMH.
Act as professionally as should normally be required in a medical organization. This shall include giving all appropriate respect and deference to licensed medical providers and behavioral health providers (hereafter jointly referred to as “Providers”). Providers include, but may not be limited to physician assistants, nurse practitioners (or similar), and Physician Assistants.
Keep all BMH business and patient information strictly confidential and to adhere to all other BMH confidentiality policies and procedures, as well as all laws affecting confidentiality.
Refrain-whatsoever-from intentionally, purposely, knowingly, or negligently engaging in any conduct, actions, or speech that may cause concern, apprehension, confusion, or annoyance on the part of any BMH patient toward BMH as an organization or any BMH employee.
Work congenially and cooperatively at all times with all other BMH employees. This includes maintaining a pleasant demeanor and attitude and executing position duties and administration's/management's other requests in a timely manner, diligently, and with a positive attitude. This requirement further includes refraining from personally degrading any other person or BMH employee. As part of this requirement, the Employee must refrain from engaging in gossip about any BMH employees and/or patients.
Communicate complaints about BMH, its policies, procedures, managers, administrators, and/or other employees-only to and through the appropriate BMH channels, which are limited to BMH's management chain of command. No complaints, judgments, or degrading comments about BMH, its policies, procedures, managers, administrators, and/or other employees-should be shared with anyone other than the appropriate persons within BMH's management chain of command who have the ability to work to remedy any related problems. Unless the Employee's direct supervisor is part of the problem or complaint-problems and complaints should first be voiced to the Employee's direct supervisor and upward therefrom through BMH's internal management chain of command as appropriate and necessary. It is an absolute dereliction of this duty by the Employee if the Employee ever-directly or indirectly (in conjunction or planning with others)-makes complaints or problems publicly known to anyone other than BMH's management team or administrative team (neither include BMH Board Members).
If applicable (having access to), check the Employee's BMH email no less frequently than once daily.
Absolutely refrain from communicating or releasing any “Private BMH Information” to the media and/or non-BMH persons or entities-without formal
approval to do the same by BMH's CEO. “Private BMH Information”, for purposes of this requirement, includes: (1) all information that requires confidentiality pursuant to any BMH policies or procedures; (2) all information that is protected by HIPAA or other applicable laws; (3) all information relating to BMH's internal business workings, strategies, or plans; and (4) all information relating to any BMH employee or contractor. This requirement remains applicable and shall stand regardless of whether the information being requested is of a private or public nature-if the information sought fits any of the above listed types. Finally, this requirement remains applicable at all times, including when the Employee is off duty or away from BMH's premises.
$33k-47k yearly est. Auto-Apply 42d ago
Clinical Scheduling Coordinator
Indigo Dental Staffing
Patient access representative job in Lehi, UT
Urgently Hiring: Logistics & Student Placement Coordinator
Indigo Institute - Provo, UT (On-site)
High-Impact Operations Role in a Fast-Growing Education Organization
Indigo Institute is urgently hiring a Logistics & Student Placement Coordinator to help run the day-to-day execution of our dental assistant training programs and support the job placement of our graduates.
This is a critical operations role for someone who is highly organized, people-oriented, and thrives in fast-moving environments. You will coordinate schedules, instructors, supplies, and dental offices - and play a direct role in helping graduates transition into dental careers.
What You'll Be Doing
Own cohort scheduling, instructor coordination, and weekend clinical calendars
Coordinate with host dental offices and ensure all supplies, materials, and equipment are delivered on time
Track student attendance, progress, and program completion
Support graduates with job placement coordination
Build and maintain relationships with dental offices hiring Indigo graduates
Support cohort launches and enrollment logistics
Troubleshoot scheduling, staffing, or last-minute issues
What We're Looking For
Dental, healthcare, education, or operations background preferred
Strong organizational, scheduling, and multitasking skills
Excellent communication and follow-up abilities
Comfortable with spreadsheets, scheduling tools, and CRM systems
Reliable, detail-oriented, and solutions-focused
Comfortable in an on-site office environment
Available Saturdays (partial days - mostly mornings)
Why This Role Stands Out
Central role in a fast-growing education and placement organization
Mix of operations, coordination, and people-focused work
Direct impact on student success and job placement outcomes
$30k-39k yearly est. 2d ago
Patient Experience Specialist - Float Pool - Full Time
Ogden Clinic 4.1
Patient access representative job in Roy, UT
Under the direct supervision of the Practice Administrator, the Patient Experience Specialist (Receptionist) is responsible for greeting patients, entering and verifying patient demographics and insurance information, collecting co-payments and balances due, and providing excellent customer service to patients and team members. This position must demonstrate professionalism through adherence to Ogden Clinic's mission, vision, and values.
Ogden Clinic provides competitive pay and benefits. Full-Time employees have access to:
* Medical (including a partially company funded HSA option and in-house discount plan)
* Dental, Vision, Disability and other plan coverage options.
* Company paid life insurance for employees and their families.
* Employee Assistance Program that provides free counseling to employees and their families.
* Paid Time Off and Holidays
* Scholarship Program
* 401k with generous profit sharing contributions.
* In nearly all cases, no nights, weekends or holiday shifts.
* Competitive pay starting at $15.00+ hourly with the potential of higher starting pay based on experience.
* Annual Performance/Merit Increase Program that offers up to a 5% pay increase.
* Salary ranges reviewed annually.
* Limited benefits for non-Full-Time employees.
Full job description is available upon request by emailing **********************.
$15 hourly Easy Apply 6d ago
Patient Service Representative
IHC Health Services 4.4
Patient access representative job in Riverton, UT
The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.
Essential Functions.
Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care.
Documents all phone calls accurately and completely in the electronic medical record (EMR).
Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.
Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients.
Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization .
Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments.
Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patientaccess, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved.
Skills
Professional etiquette and communication.
Collaboration / Teamwork
Confidentiality
Customer service
Resolving patient needs
Computer literacy
Time management
Critical thinking/situational awareness
Cash management
Minimum Qualifications
Six months of customer service experience involving interactions with customers.
Demonstrated basic computer skills involving word processing and data entry.
Professional manner and strong interpersonal and communication skills.
Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.
Preferred Qualifications
One year of customer service experience involving interactions with customers in person and by phone.
Billing and collections experience.
Computer literacy in using electronic medical records (EMR) systems and other relevant software.
High school diploma or GED preferred.
Multilingual
Physical Requirements
Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
Position may require standing for long periods of time, lifting supplies
May assist patients into/out of the clinic.
Location:
Bountiful Clinic, Intermountain Health Orem Community Hospital, Primary Childrens at Riverton, Taylorsville Clinic, TOSH
Work City:
Taylorsville
Work State:
Utah
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$17.86 - $23.22
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$27k-30k yearly est. Auto-Apply 22d ago
Front Desk/Patient Services Coordinator
IVI RMA North America
Patient access representative job in Sandy, UT
Job Description
IVIRMA North America network of state-of-the-art fertility clinics is currently seeking hard-working, reliable and motivated people for our front desk role with RMA of Utah. The Front Desk/Patient Services Coordinator will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. This is a full-time position Monday - Friday 8:00am-5:00pm supporting the Clearfield, Sandy and Salt Lake City offices.
The Patient Services Coordinator will greet all incoming patients and guide them through their visit. This role will set the tone for the patient's visit and coordinate each phase with the necessary departments. They resolve problems by working in concert with members of our multi-disciplinary teams to present a positive practice image to our patients.
Essential Functions and Accountabilities:
Welcomes and greets all patients and visitors.
Comforts patients by anticipating their anxieties and answering their questions.
Follows provider appointment templates and guides patients through their visit.
Assesses schedule conflicts and problems with recommendations for solutions.
Collects payments as required; works with Finance to ensure all insurance information is entered and up to date.
Works closely with patient's care team to coordinate total patient care.
Processes medical records requests.
Handles administrative tasks such as filing, sorting faxes, and answering phones.
Schedules and confirms appointments.
Works with other departments to ensure the office is in excellent condition.
Supports office by ordering supplies and maintaining the front desk and waiting room areas.
Academic Training:
High School Diploma or equivalent (GED) -
required
Associate's degree -
a plus
Area:
Administrative Management or other related field
Position Requirements/Experience:
1+ years practical experience working in a similar position
Experience in a patient-facing role - preferred
Experience working in medical/healthcare industry
2+ years practical experience working in a customer service setting
Technical Skills:
Proficient computer skills (Microsoft Office). Keyboard skills of 25 words required. Experience with medical office software program(s) (EMR's) preferred.
IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week. (This may not be offered for temporary employment)
Medical, Dental, Vision Insurance Options
Retirement 401K Plan
Paid Time Off & Paid Holidays
Company Paid: Life Insurance & Long-Term Disability & AD&D
Flexible Spending Accounts
Employee Assistance Program
Tuition Reimbursement
About IVIRMA Global:
IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: *********************** & ***********************
EEO
“IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.”
Monday - Friday 8:00am-5:00pm
$30k-40k yearly est. 9d ago
Learn more about patient access representative jobs