Patient Services Coordinator
Patient access representative job in Madison, FL
Become a part of our caring community and help us put health first The Patient Services Coordinator acts as a vital link between clinical staff and patients, along with their families and caregivers. Responsible for scheduling, organizing and managing all aspects of a patient's healthcare maintenance and treatment. The Patient Services Coordinator 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills.
The Patient Services Coordinator acts as a vital link between clinical staff and patients, along with their families and caregivers. Responsible for scheduling, organizing and managing all aspects of a patient's healthcare maintenance and treatment. The Patient Services Coordinator 3 specializes in explaining complex medical terminology in simple, understandable terms, helping patients grasp their medical conditions and available treatment options. By facilitating clear communication, The Patient Services Coordinator 3 ensures that patients' concerns and questions are effectively conveyed to the medical team.
* Manage schedules for all patients, including supervisory visits.
* Schedule discharge visits, OASIS Collection, recert visits, and Transfer to Inpatient Facility (TIF) OASIS collection visits.
* Reschedule declined or missed visits and process reassigned and rescheduled visits.
* Prepare and edit weekly agent schedules, perform initial review for productivity/geographic issues, and forward for approval.
* Assist with weekly case conferences.
* Receive calls from field staff and refer clinical questions to the Branch Director as necessary.
* Maintain the client hospitalization log, including entering coordination notes.
* Send electronic logs to all office, field, and sales staff. This may include receiving lab reports, assessing for normality and distributing as appropriate.
* Verify visit paper notes in the scheduling console as needed.
* Run all scheduling reports, including Agent Summary Report and Missed Visits Done on Paper Report.
* Assist with the internal transfer of patients between branch offices.
* Additional duties may vary by branch census and are subject to the discretion of local leadership
Use your skills to make an impact
Required
* 1 year of Home Health experience
Preferred
* Prior packet review / QI experience
* Coding certification
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$40,000 - $52,300 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Patient Care Coordinator
Patient access representative job in Valdosta, GA
Full-time Description
Supports the overall business plan and strategic direction of the organization by ensuring that infusion services and resupply orders are received, qualified, and processed in a timely, efficient, accurate, and courteous manner; and collaborating with other functions to deliver whole patient care and world class service.
How We Take Care of our Patient Care Coordinators
Competitive, market-based compensation and benefits that include:
Health, dental, vision insurance + ancillary choices as well
Teladoc services (provided at no cost)
$50,000 Life insurance (provided at no cost)
Employee Assistance Program (provided at no cost)
401K retirement + company match
Short- & long-term disability
15 days paid vacation
8 Paid Holidays
40 paid volunteer hours
Bereavement time off
Quarterly company events
Patient Care Coordinator Essential Functions
Models and holds others accountable to the Barnes culture and acts as a coach and mentor for others in the organization.
Assesses the needs of the patient/partner and acts accordingly to provide exceptional service and whole patient care as efficiently as possible.
Collects information from customers, physicians, and referral sources to facilitate accurate order entry and evaluates eligibility based on payer guidelines.
Coordinates as needed with Transitional Care Coordinators, sales, and infusion pharmacy team members for appropriate clinical documentation to ensure a smooth transition of care.
Processes patient information accurately as required in software system (CMB, CPR, etc.)
Monitors recurring contacts list for patient re-orders.
Addresses PT concerns or alerts.
Responds to customer inquiries regarding supplies, shipments, products, and deliveries; and handles complaints.
Submits insurance verification, interprets coverage benefits, and collects payments.
Collaborates with other functions to facilitate whole patient care and meet partner needs.
Other duties as assigned.
Patient Care Coordinator Minimum qualifications and skills
High school diploma or equivalent required.
A minimum of two years of related experience is strongly preferred.
Working conditions
This is a full-time, in-office position based in a professional office setting
Sitting for 8+ hours per day
Ability to lift up to 15lbs.
Requirements
The Barnes Difference
For those looking for a workplace that is as compassionate with its staff as it is with its patients - Barnes Healthcare has what you are looking for. Providing unparalleled service since 1909, we do not just offer you a job; we welcome you into a family committed to outstanding care, community spirit, and meaningful impact. Our history exists simply because of the people committed to delivering on our driving purpose - We Take Care of People. ™
A Legacy of Caring - Join forces with a healthcare pioneer! Experience how we have earned the trust of countless families through over a century of unwavering dedication to nurturing health and happiness.
A Culture of Empathy - Dive into an environment where patients' wellness journeys shape our business. Your empathy and insights are valued, heard, and pivotal in crafting holistic care experiences.
Community Engagement - Engage with local endeavors, enrich lives, and witness firsthand the difference you make every day. We provide 40 hours of volunteer time off to allow you to get involved with our communities in a personal way. Our commitment to our communities has led to raising over $800,000 for those we serve since 2009.
Daily Fulfillment - Your experience will be much more than a paycheck. It is the gratification of knowing your work profoundly improves lives, contributing to delivering compassionate care for those we serve.
Exceptional Teamwork - Your purpose is shared with a group of passionate, talented, and supportive colleagues who work together to deliver a transformative impact and legendary customer service. You will find a second family here.
Deep Roots - Become a part of a fourth-generation family business whose success has always been measured by the number of lives we impact and not by the earnings of outside shareholders.
Ready for a career that nourishes your soul as you nurture others? Your opportunity is here, with a family that cherishes your ambitions as much as you do. Step into your role at Barnes Healthcare. Apply now and join with us as we continue our history of doing what we do best - We Take Care of People. ™
Patient Care Coordinator
Patient access representative job in Valdosta, GA
The Patient Care Coordinator Registered Nurse job consists of Registered Nurse who assist our doctors. The Registered Nurse in this department monitors patients and diagnosis as well as updates data. The Patient Care Coordinator will collaborate with a multidisciplinary team to improve patient outcomes. Also, the Patient Care Coordinator will serve as a role model by actively participating in the process of continuous professional development, teaching and learning across the healthcare continuum. Within this position, the Registered Nurse will provide specialized nursing care excellent customer service, critical care nursing by motivated, competent, and professional nursing staff.
Patient Care Coordinator Job Requirements:
Current RN License in State of Georgia
CPR required
Charge Nurse experience in related specialty area preferred
Ability to work well individually and as a team leader or member
Demonstrated ability to assess and adapt to new situations, think critically, manage priorities and utilize problem-solving techniques
Ability to read and interpret policies, standards, and think critically evaluating patient care issues
Strong clinical nursing skills in assessment, planning, intervention and evaluation
POSITION SUMMARY
Ensures the delivery of quality patient care on a shift and provides patient care through implementation of the nursing process of all age groups cared for on the unit.
. Coordinates patient's plan of care with physicians and other disciplines.
. Maintains an atmosphere which ensures South Georgia Medical Center's mission, vision, values, code of conduct, goals, policies and standards are consistently supported and enforced.
Manages shift within established budgetary parameters.
Supervises, manages and actively assists in staff development on assigned shift.
KNOWLEDGE, SKILLS & ABILITIES
. Current RN license in the State of Georgia.
Current Healthcare Provider CPR required.
Previous experience in nursing, including: Relevant clinical experience required. Leadership, supervision, and/or management experience preferred.
Ability to work well individually and as a team leader or member.
Demonstrated ability to assess and adapt to new situations, think critically, manage priorities and utilize problem-solving techniques, and demonstrate appropriate verbal, non-verbal and behavioral communication.
. Ability to lead and develop others individually and as a team.
. Ability to communicate clearly with, and care for diverse population of patients/family units of all ages, a variety of cultures, and/or persons occasionally exhibiting stressed behaviors.
Ability to operate clinical equipment, computer and telecommunications devices.
Demonstrated current knowledge of patient care, leadership, and management principles.
South Georgia Medical Center is a not-for-profit medical system dedicated to be the leader in improving the health, wellness and quality of life in the community. With 418 licensed beds and more than 300 affiliated physicians and 2,600 employees, SGMC, its campuses, and affiliates provide a broad range of high quality healthcare services. SGMC is located in Valdosta, Georgia and serves 380,000 residents across a 15-county service area.
SGMC was established to care for the sick and injured, regardless of sex, race, creed, color, nationality, handicap or disability. As a self-supporting medical system, SGMC proudly provides care for the sick and injured with no local tax support. Because SGMC is publicly owned and operated, any earnings are reinvested back into the system's facilities and services. This also allows SGMC to fund valuable outreach and education programs that benefit local students, seniors, the uninsured and many others.
Required Skills
KNOWLEDGE, SKILLS & ABILITIES
1. Current RN license in the State of Georgia.
2. Current Healthcare Provider CPR required.
3. Previous experience in nursing, including: Relevant clinical experience required. Leadership, supervision, and/or management experience preferred.
4. Ability to work well individually and as a team leader or member.
5. Demonstrated ability to assess and adapt to new situations, think critically, manage priorities and utilize problem-solving techniques, and demonstrate appropriate verbal, non-verbal and behavioral communication.
6. Ability to lead and develop others individually and as a team.
7. Ability to communicate clearly with, and care for diverse population of patients/family units of all ages, a variety of cultures, and/or persons occasionally exhibiting stressed behaviors.
8. Ability to operate clinical equipment, computer and telecommunications devices.
9. Demonstrated current knowledge of patient care, leadership, and management principles.
JOB CODE: 27212311
Customer Service Representative
Patient access representative job in Pearson, GA
Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
* Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
* Flexible Schedules
* Weekly Pay
* Weekly Bonus Potential
* Large, Stable Employer
* Fast Career Opportunities
* Work With Fun, Motivated People
* Task Variety
* Paid Comprehensive Training
* 401K With a Competitive Company Match
* Flexible Spending/Health Savings Accounts
* Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
* Selling products to customers
* Providing excellent customer care
* Communication and friendly conversation
* Performing at a quick pace while having fun
* Working as part of a team to accomplish daily goals
* Coming up with great ideas to solve problems
* Thinking quickly and offering suggestions
Great if you have:
* Retail and customer service experience
* Sales associate or cashiering experience
* High school diploma or equivalent
* Motivation to advance in your career!
* Willingness to learn and have fun!
Physical Requirements:
* Ability to stand and/or walk for up to 8 hours
* Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
* Occasionally lift and/or carry up to 60 pounds from ground to waist level
* Push/pull with arms up to a force of 20 pounds
* Bend at the waist with some twisting up to one hour a shift
* Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
Customer Service Rep CSC
Patient access representative job in Valdosta, GA
This employee aids in all Customer Service functions of order entry while abiding by the procedures set forth by management within the customer support centers (CSC).
Job Responsibilities:
Actively participates in the training of all Customer Service personnel, including new hires
Deletes, corrects, or re-enters patient orders as deemed necessary
#CC
Customer Service Rep CSC
Patient access representative job in Valdosta, GA
This employee aids in all Customer Service functions of order entry while abiding by the procedures set forth by management within the customer support centers (CSC).
Job Responsibilities:
Actively participates in the training of all Customer Service personnel, including new hires
Deletes, corrects, or re-enters patient orders as deemed necessary
#CC
Customer Service Representative - State Farm Agent Team Member
Patient access representative job in Valdosta, GA
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Travis Pate - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
TRAUMA CTR PT ACCESS REP
Patient access representative job in Thomasville, GA
Trauma Center Patient Access Rep- Patient Access# Description: Answer office telephones and direct caller appropriately Schedule appointments for patients Patient registration, check patients in and out at front desk Ability to complete daily office tasks in a timely manner Effectively communicate with patients taking into consideration their age and level of understanding Insurance verification # Experience/Qualifications: Must have a high school diploma or GED Must enjoy working with the public Computer skills necessary Previous medical experience preferred Perks/Benefits: (for eligible employees): Have optimal opportunity for career growth within our growing organization Medical / Dental Retirement Plan PTO and paid life insurance## # What Sets Us Apart Archbold Medical Center is a four-hospital, four-nursing-home health system with 540 patient beds. We employ more than 2,500 people and boast an outstanding medical staff of nearly 200 qualified physician specialists. Our flagship hospital, Archbold Memorial Hospital, is a 264-bed hospital located in Thomasville, Georgia. Our system hospitals, also in Georgia, are Archbold Brooks Hospital in Quitman, Archbold Grady Hospital in Cairo, and Archbold Mitchell Hospital in Camilla. For nearly 100 years, Archbold has been synonymous with high-quality, compassionate medical care. While our exemplary facilities have helped us maintain an excellent reputation, our team members are what makes Archbold special.# You are unique. You have skills and a strong passion for helping people. You also have personal goals, and Archbold wants to help you achieve them. We are a diverse healthcare system that promotes teamwork, continuing education, and leadership, and we are committed to recruiting and retaining the best healthcare professionals to join our Archbold team.# What we offer: We know that your time and expertise are valuable, and to help our employees be at their best and make the most of their employment experience, we offer a comprehensive and generous benefits package that helps our employees and their families meet the challenges of everyday living. We strive to be a workplace of choice, and from high-quality medical and dental care benefits to retirement benefits that help build wealth for your future, Archbold is proud to offer our employees one of the best benefits packages in the area. Below are a few of the benefits Archbold Medical Center offers to employees: Work/Life Balance Planning for the Future Low-Cost Prescriptions Health # Wellness Benefits Planning for Life#s Unexpected Moments Helping You to Advance Your Career Mission To provide safe, innovative and compassionate care for our communities. Vision A healthier region, stronger communities, meaningful work, and trusted care
Trauma Center Patient Access Rep- Patient Access
Description:
Answer office telephones and direct caller appropriately
Schedule appointments for patients
Patient registration, check patients in and out at front desk
Ability to complete daily office tasks in a timely manner
Effectively communicate with patients taking into consideration their age and level of understanding
Insurance verification
Experience/Qualifications:
Must have a high school diploma or GED
Must enjoy working with the public
Computer skills necessary
Previous medical experience preferred
Perks/Benefits:
(for eligible employees):
Have optimal opportunity for career growth within our growing organization
Medical / Dental
Retirement Plan
PTO and paid life insurance
What Sets Us Apart
Archbold Medical Center is a four-hospital, four-nursing-home health system with 540 patient beds. We employ more than 2,500 people and boast an outstanding medical staff of nearly 200 qualified physician specialists. Our flagship hospital, Archbold Memorial Hospital, is a 264-bed hospital located in Thomasville, Georgia. Our system hospitals, also in Georgia, are Archbold Brooks Hospital in Quitman, Archbold Grady Hospital in Cairo, and Archbold Mitchell Hospital in Camilla.
For nearly 100 years, Archbold has been synonymous with high-quality, compassionate medical care. While our exemplary facilities have helped us maintain an excellent reputation, our team members are what makes Archbold special.
You are unique. You have skills and a strong passion for helping people. You also have personal goals, and Archbold wants to help you achieve them. We are a diverse healthcare system that promotes teamwork, continuing education, and leadership, and we are committed to recruiting and retaining the best healthcare professionals to join our Archbold team.
What we offer:
We know that your time and expertise are valuable, and to help our employees be at their best and make the most of their employment experience, we offer a comprehensive and generous benefits package that helps our employees and their families meet the challenges of everyday living.
We strive to be a workplace of choice, and from high-quality medical and dental care benefits to retirement benefits that help build wealth for your future, Archbold is proud to offer our employees one of the best benefits packages in the area.
Below are a few of the benefits Archbold Medical Center offers to employees:
* Work/Life Balance
* Planning for the Future
* Low-Cost Prescriptions
* Health & Wellness Benefits
* Planning for Life's Unexpected Moments
* Helping You to Advance Your Career
Mission
To provide safe, innovative and compassionate care for our communities.
Vision
A healthier region, stronger communities, meaningful work, and trusted care
Sales Agent/CSR
Patient access representative job in Lee, FL
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Sales Agent
GEICO Local Office/South Orlando Office - Orlando, FL
$45,000 - $65,000 a year - Full-time: Hourly Pay, Benefits and an excellent Bonus Program
Are you a motivated person looking for a fast-paced career with good earning potential? Wouldn't you love a sales career without the pressure of commission only sales? GEICO's stellar reputation and clever advertising will keep the customers calling you!
As a GEICO Insurance Sales Agent, we will teach you how to listen to our customers, identify their needs, answer all of their questions, and overcome objections.
Requirements for this position include:
Must have Property and Casualty License
Highly motivated and self-driven
Strong persuasion skills
Prior sales experience a plus
High level of dependability
Strong computer, typing and grammar skills
Must be fluent in Spanish and English
A typical day as a GEICO Sales Representative will include:
Preparing personalized rate quotes
Providing guidance on selecting appropriate insurance coverage
Selling policies!
Income and Benefits:
· Hourly, Overtime, and Bonus
· Sales Contests
· Health Insurance
· Paid Time Off
About GEICO: We are the largest automobile insurance company in the state of Florida and a member of the Berkshire Hathaway Family. For over 75 years, we have distinguished ourselves from the rest of the insurance industry. GEICO is an aggressively growing company, our customer's come for the savings but stay for the outstanding service. This position is with a GEICO independent agent.
We are an Equal Opportunity Employer, supporting workplace diversity. Drug, physical, background, and credit check required for employment.
Job Type: Full-time
Salary: $45,000.00 to $65,000.00 /year
Auto-ApplyCustomer Service Representative (Loan Consultant I)
Patient access representative job in Valdosta, GA
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That's one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been "Success is the only option."
Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options.
GENERAL SUMMARY:
The Loan Consultant I provides exceptional customer experience while providing personal loan solutions. This position focuses on building a customer base through sales, loan extension and merchant referrals. Role success will be based on creation of customer experience, generation of business, compliance, attainment of monthly goals, and accuracy.
MAJOR DUTIES/RESPONSIBILITIES:
* Greet, assist and solicit individuals entering the office and calling by phone; receive and process credit and employment verifications, and record information obtained; process payments, distributions, make recommendations regarding loan approvals; approve loans up to established lending limits, complete loan closings, handle account activities related to collection accounts, including phone calls and face to face communications with customers.
* Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch.
* Actively market all branch products and services to individuals.
* Perform all other duties as assigned by management.
BASIC REQUIREMENTS:
* High School Diploma or GED from accredited institution
* 0-2 years consumer finance or related experience
* Cash handling; computer skills; customer service skills
* Ability to work with minimum supervision
* Excellent communication skills
* Proficient working knowledge of Microsoft Windows, Excel and Word Applications
PREFERRED/DESIRED QUALIFICATIONS:
* Associates or Bachelor's Degree
* Bilingual, Spanish/English
COMPENSATION:
* The salary range for this position is competitive based on the job duties as well as the specific Knowledge, Skills, Abilities and Experience of the selected candidate.
* This position is eligible for Quarterly Incentive compensation based on individual and company performance guidelines.
WORK ENVIRONMENT:
* Office Environment
If you are interested in a fast paced, high growth, team oriented and great culture environment, you'll enjoy a career with us!
Auto-ApplyCustomer Service Representative
Patient access representative job in Valdosta, GA
Job Description
Club Role - Customer Service Representative (CSR)
Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals to join our team!
Job Summary
The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service.
Duties & Responsibilities
● Greet and check in all members, guests, and prospective members
● Answer phone calls in a polite and professional manner
● Inform prospective members about our membership options and current promotions
● Facilitate necessary updates to members' accounts
● Ensure all retail items are fully stocked
● Operate the POS system and accept payments
● Assist in maintaining the neatness and cleanliness of the club
● Other duties as assigned
Compensation
● Part time employee
● $10-$12 per hour
● Complimentary gym membership
Qualifications
● High school diploma or equivalent
● Customer service - 1 year (preferred)
● CPR/AED certification (preferred)
● Basic computer proficiency
● Professional attitude
● Upbeat and positive personality
● Efficient and effective communication skills
● Ability to multi-task and excel in a busy environment
Job Requirements
● Pass drug screening
● Background check
● Use of finger scan technology for recording time worked
● Not eligible to work remotely
Front Office PRN
Patient access representative job in Valdosta, GA
Goal Assist provider through greeting, registering, and directing patients. Perform a variety of administrative functions that ensure charges are collected, posted, and charged as necessary. * Greet and register patients in a professional and welcoming manner.
* Print appropriate patient paperwork and collect insurance cards if not completed via the patient portal.
* Answer/Return phone calls and voicemails promptly within established timeframes.
* Schedule initial and return appointments with the correct appointment type and referring provider.
* Accurately enter the correct referring entity for each appointment.
* Maintain and update patient charts to ensure documentation is complete.
* Schedule return appointments and maintain patient chart organization.
* Add informative notes to appointments to assist providers and clinical staff.
* Track and follow up on no show appointments.
* Monitor provider schedules and patient flow throughout the day to ensure clinical efficiency.
* Understand and prepare what each provider requires for a productive clinic.
* Verify insurance benefits and eligibility; document accurately in the EMR system.
* Obtain and verify referral numbers and authorizations for upcoming appointments.
* Register and utilize online portals to obtain authorizations (if applicable).
* Collect co-pays, patient balances, DME deposits, and pre-payments at check-in.
* Collect outstanding balances in collections prior to scheduling.
* Post daily charges to patient accounts and balance all transactions accurately.
* Enter daily charge data and reconcile financial activity.
* Review, enter, and edit daily bank deposits and deposit reports.
* Prepare daily balance sheets, cashiers reports, and deposit summaries.
* Accurately enter and update patient demographic and insurance information in the EMR.
* Scan scripts, referrals, medical records, and appointment requests into EMR.
* Print provider schedules and scripts at the start of each clinic day.
* Distribute work and school excuses to patients as needed.
* Send reports and relevant documentation to appropriate clinical staff, provider secretaries, or office management.
Experience:
Required:
* Six (6) months experience in medical office setting.
Preferred:
* Medical Billing/Coding certification.
Education:
Required:
* High School Diploma or equivalent.
Special Qualifications:
Required:
* Valid Drivers License, satisfactory motor vehicle report (MVR) and proof of insurance required for position on-boarding.
* Annual MVR may be required per policy and procedure; background reports may be ran as needed throughout the course of employment.
* BLS Certification (if applicable).
* Basic computer skills.
* Must be able to work independently.
Preferred:
* Knowledge of AthenaNet and medical terminology.
All applicants must apply at
Ambulatory Patient Access Representative
Patient access representative job in Tifton, GA
DEPARTMENT: Pulmonology SMC Acute FACILITY: Affinity West Campus WORK TYPE: Full Time SHIFT: Daytime The Ambulatory Patient Access Representative (APAR) is responsible for coordinating communications occurring at the clinic. The APAR is responsible for the paperwork involved with registering patients and for keeping up with new and changing insurance matters as well as IT updates and workflow changes. The APAR receives supervision from the Clinic Manager. Works closely with Patient Access Services System Coordinator to keep up with current guidelines in the registration process, as well as patient financial services to keep up with basic changes for the collection process. Provides customer service to patients and their families, visitors, physicians, coworkers, and other medical and non-medical personnel.
RESPONSIBILITIES:
* Knows emergency codes and calmly announces.
* Keeps clinic supplied with forms for daily use and downtime procedures and replenishes as needed.
* Handles scheduling, needed follow ups, and referrals for patients.
* Handles confidential information with discretion for the patient, family, and/or co-worker.
* Maintains cleanliness in the department.
* Makes needed copies of chart when patients is referred for continuity of care.
* Protects patient's valuables as directed in policies and procedures.
* Follows policies related to informed consent, confidentiality, patient rights, and access to chart and advances directive information.
* If familiar with process to request interpreter or with interpreter equipment within the clinic.
* Answers phone calls and provides assistance to patients, referring physician offices, and others who may call, transfers calls to appropriate personnel and/or takes messages.
* Maintains integrity of medical records.
* Performs basic clerical duties such as filing, mailing, faxing, and copying.
* Assist in ordering office supplies as requested.
* Demonstrates courtesy and respect towards patients and family members.
* Communicates clearly and appropriately with physician, APPs and Clinic Manager.
* Assists clinic manager with environmental audits as requested.
* Works appointment call system reports and contacts patients as needed for appointment reminders.
* Receives payments from patients and distributes receipts as applicable.
* Keeps abreast of pertinent federal, and state regulations and laws and Tift Regional Health System, Inc. ("TRHS") policies as they presently exist and as they change or are modified.
* Understands and adheres to: TRHS' compliance standards as they appear in TRHS's Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy; and HIPAA and TRHS policies regarding privacy and security of protected health information.
* Demonstrates the ability to perform tasks that meet the age-specific requirements of the persons, patients, vendors, and staff that the employee is charged to interact with as required by the position.
* Offers suggestions on ways to improve operations of department and reduce costs.
* Attends all mandatory education programs.
* Improves self-knowledge through voluntarily attending continuing education/certification classes.
* Maintains required competency levels as identified in written exams, skills checklists, skills labs, annual safety and health requirements as well as service excellence education hours requirements.
* Cross-trains in order to better assist co-workers and to provide maximum efficiency in the department.
* Volunteers/participates on hospital committees, functions, and department projects.
* Manages resources effectively.
* Reports equipment in need of repair in order to extend life of equipment and removes malfunctioning equipment out of service with timely reporting to the appropriate personnel.
* Makes good use of time so as to not create needless overtime.
EDUCATION:
* High School Diploma or Equivalent
in Education specialization:
Essential:
* High School Diploma or GED
or
OTHER INFORMATION:
One (1) year of hospital or physician practice experience preferred.
Southwell/Tift Regional Health System, Inc. is an Equal Opportunity Employer.
Customer Service Representative
Patient access representative job in Thomasville, GA
Job DescriptionCustomer Service Representative Thomasville, GA | $15.00 - $20.00 / Hour A local insurance company in Thomasville, Georgia is looking for a customer service representative to help with ensuring positive customer relations, input data, take inbound calls, and troubleshoot. This company is well established in the insurance industry and is nationwide. You will be expected to take ownership of your position, completing tasks in a timely manner and treating each customer interaction with care.Responsibilities
Ensure all incoming calls are answered within 2 rings
Address basic questions and resolve customer concerns through consistent application of our policies and procedures
Ensure all policy changes are documented in writing or via audio recording
Document all policy-related calls in policy notes
Assist customers by taking premium payments through a variety of payment methods
Assist agents with commission or policy-related questions
Direct customers to the appropriate employees or departments when specialized assistance is required
Perform related duties as assigned by supervisor
Maintain compliance with all company policies and procedures
Other job duties as assigned
Education and Experience
High School Diploma or GED
Required - bilingual, English and Spanish
Excellent computer proficiency: MS Office - Word, Excel, Outlook
(Preferred) Associate degree
Requirements
Ability to work independently
Positive attitude
Exemplary customer service skills
Able to carry out assignments to completion
Work well under pressure to meet deadlines
Excellent verbal and written communication skills
A clean drug screen
Work well in teams
A clean background check
Be able to multitask
Dress business casual, nice jeans are acceptable
Pay attention to details
Location: Thomasville, GeorgiaPay Rate: $15.00 - $20.00 / HourSchedule: Monday - Friday, 8:00 a.m. - 5:00 p.m.
New Hire Solutions is proud to be an Equal Opportunity Employer and Drug Free Workplace.
We Are On A Mission:We seek to be a resource that bridges the gap between the needs of the employer and the job seeker by providing personalized service for each client. We make the job-seeking and hiring process easier, to help companies build a better workplace. We communicate on a personal level to understand the needs of both the job seeker and the employer. We use a variety of platforms and strategies to bring awareness to opportunities throughout Southwest Georgia.
Join Our Talent Community Today: ************************************
Customer Service Rep(05778) - 604 S. Main St.
Patient access representative job in Moultrie, GA
Job Description
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
Additional Information
Currently, we are looking for closing shift availability.
Starting Pay: $9 for part time availability. $10 for full time availability.
Customer Service Rep (Thomasville, GA) ONSITE
Patient access representative job in Thomasville, GA
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
What is this role about?
This important role is all about ensuring high levels of customer satisfaction by responding to and resolving customer questions or concerns.
What does a "Day-in-the-Life" look like?
Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day. Inbound customer calls are most often related to topics like pricing, billing and scheduling. Customer retention is a key element, so ensuring customer satisfaction and cultivating long term relationships is also a very important role you would be playing.
Here are a few more specifics of what life is like on the job:
* Helping ensure customer satisfaction by resolving customer issues/questions related to service, billing or other matters
* Documenting customer information and call history information accurately for future reference
* Processing orders for new services requested
* Maintaining up-to-date knowledge and understanding of features of Terminix products and services, marketing promos, and special offers
* Preparing correspondence and coordinating with other functions as necessary to resolve issues
What do I need to be successful?
* Being a high school graduate/having a GED is a requirement
* Prior customer service/call center experience is highly desired, but not required
* You enjoy interacting with customers and providing great service
* You are good at solving problems and clearly explaining solutions
* You thrive in a face paced, high-volume environment
* You have strong communication skills - interpersonal and written
* You have basic computer skills including having worked with Microsoft Office products
* You can type 25+ words per minute
Why should I choose Terminix?
In addition to being part of a great brand with an exciting future, here are some other highlights of what we offer members of the Terminix Team.
* Comprehensive training, all paid by the company
* Very competitive compensation program
* Opportunities for advancement and career growth - including paths into management level roles
* Medical, dental and vision coverage + discounts on Terminix brands
* Short/long-term Disability and Life Insurance
* Paid time off
Disclaimer
The above statements are intended to describe the general nature of the work being performed by employees assigned to this classification; they are not an exhaustive list of all responsibilities, duties and skills required for the position.
Terminix is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth
* Multiple avenues to grow your career
* Training and development programs available
* Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
* Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
* Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
Savings and Retirement
* 401(k) retirement plan with company-matching contributions
Work-Life Balance
* Vacation days & sick days
* Company-paid holidays & floating holidays
* A company mindset that prioritizes health, safety, and flexibility
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
This company is a Drug Free workplace.
Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.
California residents click here to review your privacy rights.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.
Customer Service Representative - State Farm Agent Team Member
Patient access representative job in Thomasville, GA
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
License reimbursement
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Patient Coordinator
Patient access representative job in Valdosta, GA
At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full Time
Salary: $16 - $17 / hour
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free Continuous Learning through TAG U
How You'll Make a Difference
As a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
Balance nightly deposits and credit card processing
Additional tasks as assigned by the Manager
Preferred Qualifications
High school diploma or equivalent
Strong communication and interpersonal skills with an ethical mindset
High regard for time management
Organized and detail oriented
Must be age 18 or older
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
*May vary by independently owned and operated Aspen Dental locations.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Auto-ApplyClinical Front Office Coordinator
Patient access representative job in Thomasville, GA
The rewards at Healogics are immense, starting with the important work we do to change patients' lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide.
Think you are a great fit? Learn more about this role here:
Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships.
The Clinical Patient Navigator manages a variety of front office functions and is key to smooth operation of a dynamic outpatient wound care center as well as performs general office duties to assist the staff of the WCC. This individual serves in a dual administrative/clinical role to streamline workflow in providing effective and exceptional patient care.
All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable.Essential Functions/Responsibilities:
Administrative Functions:
Coordinates with Center leadership to maximize daily patient census.
Actively participates in staff meetings to support key functions within the Center.
Greets patients and other visitors, answers and routes calls to appropriate staff.
Maintains all patient communication needs including scheduling, rescheduling, and appointment reminders. Also works and schedules for provider, according to the care continuum model.
Obtains and verifies patient insurance information, to include pre-certifications and pre-authorizations for services and enters data in appropriate databases.
Collects and enters patient charges in databases.
Verifies and reconciles charges as directed, prepares monthly patient survey data and appropriate documentation, then transmits to providers.
Assembles new patient charts, maintains and files existing patient charts, and spot checks charts for data completeness and signatures.
Coordinates/schedules ancillary testing with other hospital departments.
Arranges for patient transportation, as needed.
Maintains office equipment and supplies as needed, and medical supplies as directed.
Clinical Functions:
Under the direction of the RN/Provider, provides wound-related patient care as approved by hospital protocols, Policies & Procedures and scope of practice and with documented competencies where necessary
May assist with intake and discharge within scope of practice and according to hospital bylaws and completion of appropriate skills competencies
May perform hyperbaric oxygen therapy related duties, as needed, after completing the required Healogics hyperbaric training and completion of required skills competency
May assist in Vein Clinic within scope of practice after Healogics Vein Clinic training completed (if applicable)
Gathers patient information.
Gathers necessary equipment and supplies for the RN or provider.
Reports quality of care issues to Clinical Nurse Manager
Communicates as needed with all team members regarding therapeutic interventions to ensure quality of care.
May function as a Documentation Assistant (scribe) in accordance with Healogics policy
Performs other duties as required.
Required Education, Experience and Credentials:
High School Diploma or General Education Development (GED); Associate's degree preferred
Graduate from a Certified Medical Assistant (CMA), Emergency Medical Technician (EMT) or Certified Nursing Assistant (CNA) program approved by the Commission on Accreditation of Allied Health Program (CAAHEP) or by the Accrediting Bureau of Health Education Schools (ABHES).
Current CMA, CNA or EMT Certification licensed in the state of employment - to be maintained throughout the duration of employment in the position
Minimum of Two (2) or more years office administration experience is required; Preferably in a medical setting, acute hospital, rehabilitation hospital, or skilled nursing unit.
Prior medical coding experience preferred
Required Knowledge, Skills and Abilities:
Demonstrated competency in BLS (Basic Life Support)
Proficient in Microsoft Office (Word, Excel, Outlook)
Good customer, interpersonal and communication skills, both orally and in writing
Organization and time-management skills
Basic math skills
Attention to details
Ability to maintain confidentiality
Ability to work in fast paced environment and to work on multiple projects at the same time
Ability to work with others and in a team environment
Physical Demands:
Being in a stationary position for extended periods of time (4 hours or more)
Viewing computer screen for extended periods of time (4 hours or more)
Keying frequently on a computer for 4 hours or more
Reading
Lifting/moving items up to 75 pounds with equipment assistance
Pushing/pulling
Bending/stooping
Communicating
Writing
Close, distance and peripheral vision
Reaching/grasping/touching with hands
Detecting sounds by ear
Repetitive motions
Work Environment:
Primarily indoors environment
Patient care environment
Exposure to Hazards (blood borne pathogens, toxic chemicals, flammable explosive gases, etc)
Exposure to mechanical equipment
Proximity to moving objects
The hourly rate for this position generally ranges between $17.12-$21.01 Per Hour
This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law.
If you are a current employee, to submit a job application, you need to apply as an internal candidate in Workday via the “Jobs Hub”.
Auto-ApplyUnit Care Coordinator (Registered Nurse/RN)
Patient access representative job in Thomasville, GA
The RN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards.
Education, Experience, and Licensure Requirements
Nursing diploma (associate's or bachelor's degree in nursing)
Currently licensed/registered in applicable State. Must maintain an active Registered Nurse (RN) license in good standing throughout employment.
One (1) year geriatric nursing experience preferred
CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment.
Specific Job Requirements
Advanced knowledge in field of practice
Make independent decisions when circumstances warrant such action
Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
Implement and interpret the programs, goals, objectives, policies, and procedures of the department
Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
Maintains professional working relationships with all associates, vendors, etc.
Maintains confidentiality of all proprietary and/or confidential information
Understand and follow company policies including harassment and compliance procedures
Displays integrity and professionalism by adhering to Life Care's
Code of Conduct
and completes mandatory
Code of Conduct
and other appropriate compliance training
Essential Functions
Effectively direct the daily functions of unit nurses and CNAs to provide leadership on the floor
Chart appropriately, accurately, and in a timely manner
Provide, manage, and coordinate patient care and services through interpersonal contact which allows patients to attain or maintain the highest practicable physical, mental, and psychosocial well being
Accurately prepare and administer medication as ordered by a physician
Respond in a leadership capacity to emergency situations related to patient and staff safety
Coordinate patient care plans and services
Exhibit excellent customer service and a positive attitude towards patients
Assist in the evacuation of patients
Demonstrate dependable, regular attendance
Concentrate and use reasoning skills and good judgment
Communicate and function productively on an interdisciplinary team
Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
Read, write, speak, and understand the English language
An Equal Opportunity Employer