Patient access representative jobs in Vineland, NJ

Our client, a specialty dental practice in Wilmington, DE, is looking for an organized, personable, and customer-focused Dental Patient Coordinator to join their team. This is a full-time, temp-to-hire role offering competitive compensation based on experience. Schedule: Monday-Friday, no weekends Responsibilities Welcome patients and complete check-in procedures with a positive, professional attitude Answer incoming calls, assist with questions, and manage the appointment schedule Verify insurance coverage and secure any required authorizations Process payments, including co-pays and outstanding balances Maintain accurate and confidential patient information in accordance with HIPAA guidelines Keep the daily schedule running smoothly by managing patient flow Collaborate with clinical staff to support efficient office operations Communicate with patients regarding follow-up care, reminders, and scheduling needs Ensure the front desk and waiting area remain clean, organized, and presentable Skills High school diploma or equivalent At least 5 years of front desk or customer service experience (dental or medical setting preferred) Knowledge of dental terminology, procedures, or insurance is a plus Experience with dental office software (such as Dentrix, Eaglesoft, or Open Dental) preferred Strong communication skills and the ability to multitask in a fast-paced environment Professional presentation and excellent attention to detail Bilingual in English and Spanish is a plus, but not required If you are interested in signing up with J & J Staffing Resources today, please copy and paste the link below into your web browser to get started. https://hrcenter.ontempworks.com/en/JJStaff

Delegation Oversight Credentialing Specialist Hybrid Onsite Schedule | Monday - Friday, 8:00 AM - 4:15 PM We are seeking a detail-oriented and compliance-driven Delegation Oversight Credentialing Specialist to join our Delegation Oversight team. In this role, you will play a critical part in ensuring our delegated credentialing vendors maintain full compliance with NCQA, CMS, and regulatory standards. You'll lead and perform credentialing audits, review policies and procedures, and partner closely with vendors to drive continuous improvement and operational excellence. Key Responsibilities Lead, coordinate, and participate in delegation oversight activities for credentialing vendors to ensure adherence to state, federal, and accreditation standards. Conduct pre-delegation assessments for onboarding new vendors and ensure readiness to meet contractual and regulatory requirements. Review and validate delegate rosters for accuracy and completeness prior to processing. Perform annual and ongoing credentialing/recredentialing audits and policy reviews to ensure compliance with NCQA, CMS, and internal guidelines. Conduct Medicare Compliance Program Effectiveness audits, identifying gaps and driving corrective actions. Track and analyze audit findings, identify trends, and prepare reports for management and Delegation Oversight Committees. Develop, monitor, and report on Corrective Action Plans (CAPs), providing clear feedback and performance updates to delegates. Stay current with changes in credentialing and recredentialing requirements and ensure implementation across vendors. Present findings, trends, and compliance updates to internal committees and leadership teams. Qualifications 3-5 years of experience in a regulatory, accreditation, credentialing, or compliance role within the health insurance, healthcare, or managed care industry. Associate's degree in Business, Healthcare, or a related field (or equivalent combination of education and experience). Proven auditing experience within credentialing operations or CMS/NCQA-regulated environments. Strong working knowledge of NCQA standards, CMS regulations, and Medicare compliance programs. Exceptional written and verbal communication skills with the ability to present audit results and compliance recommendations effectively. Highly organized, with strong attention to detail and the ability to manage multiple priorities. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and Adobe Acrobat.

We have an immediate need for an E-Billing Specialist/Legal Biller for a leading law firm conveniently located in the Philadelphia metro area. This is a full time direct hire position that offers an excellent salary and benefits package and offers a hybrid schedule - 2 days in office and 3 remote. Hours are 8:00 AM to 5:00 PM. Job Duties Include: Submit invoices through the e-billing system and document progress within the eHub and eBilling Tracker. Reviews newly opened client matters for assigned attorneys to determine if matters are available through e-billing websites. Monitor e-billing daily - for new invoices and rejections; review daily new timekeeper report for new timekeepers that may need to be submitted for approval. Ensures successful submissions of e-billed clients and assist with the resolution of any rejections. Assist attorneys, Client Service Specialists, and clients with day-to-day e-billing questions and concerns. Verifies that client setup, rates, and billing requirements are correct in the eBilling system. As required, submits rate requests to related vendor sites. Provide updates regarding invoice status to Client Billing Manager. Ensures that all tasks are done in accordance with Firm and client billing guidelines and policies. Work closely with supervisor and managers to resolve any e-billing or client e-billing issues. Submit invoices though the e-billing system and document progress within BillBlast, Ebilling Portal. Responsible for the submission of monthly/quarterly accruals as required. Provide updates regarding invoice status to Billing Supervisors/Director of Billing. Job Requirements Include: Minimum of five (5) years' e-billing experience in a law firm (preferred) or other professional services organization required. Ability to utilize various vendor websites and BillBlast system for electronic billing. Previous experience with 3E or Elite accounting system strongly preferred. Excellent customer service skills. Must be self-motivated, very detail oriented, highly organized and reliable, have the ability to multi-task with a high volume of work and work well independently as well as in a team environment. Strong oral and written communication skills and accuracy are a must. Demonstrated experience using related accounting computer systems and Microsoft Office Suite, including Outlook, Word and Excel.

BAYADA Home Health Care has an immediate opening for a Scheduling Coordinator in our Dover, DE Adult Nursing Office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Associate could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients. The Scheduling Coordinator will: Provide superior customer service Focus on the coordination of client services and assisting the managers with emergent scheduling issues Build lasting relationships with clients, referral sources, payors and community organizations Develop strong, communicative relationships with the team Field new client intakes, phone calls and support backend workflow tasks Scheduling Coordinator will partner with Client Services Managers to provide supervision and support to field employees Qualifications for a Scheduling Coordinator : Bachelor degree is preferred not required Prior medical office or home care experience preferred Demonstrated record of successfully taking on increased responsibility (goal achievement) Ambition to grow and advance beyond current position Strong computer skills required (electronic medical record) Excellent communication and interpersonal skills Why choose BAYADA? BAYADA offers the stability and structure of a national company with the values and culture of a family-owned business. Newsweek's Best Place to Work for Diversity Newsweek Best Place to Work for Women Newsweek Best Place to Work (overall) Newsweek Best Place to Work for Women and Families America's greatest workplace for Women Forbes Best employer Paid Weekly Mon-Fri work hours AMAZING culture Strong employee values and recognition Small team at a local office Growth opportunities BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program To learn more about BAYADA Benefits, click here As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here . BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. Are you passionate about making a meaningful impact in behavioral health? Great Bay Mental Health, a dynamic and compassionate division of Wentworth-Douglass Hospital and part of the Mass General Brigham system, is seeking dedicated professionals to join our growing team. We provide comprehensive mental health services to individuals across the Seacoast region, with a strong commitment to evidence-based care, collaboration, and community wellness. As part of a leading healthcare network, our team benefits from the resources and innovation of MGB while maintaining the personalized, patient-centered approach of a community hospital. Whether you're a clinician, care coordinator, or support staff, you'll be part of a multidisciplinary team working together to improve lives through accessible and high-quality mental health care. We are seeking a full-time, 40-hour Patient Access Representative to join our team! This is an in-person position located at 15 Old Rollinsford Road, Dover, NH. The schedule for the Patient Access Representative is: Monday, Wednesday, Friday: 8:30am to 5:00pm Tuesday, Thursday: 9:30am to 6:00pm Job Summary The Patient Access Representative will be responsible for managing both in and outbound calls as well as scheduling and registration functions for patients of the Wentworth Douglass Health Systems (WDHS). The individual is typically the first point of contact for patients entering WDHS. They will specialize in providing exceptional customer service with both internal and external customers, creating new patient medical records, verifying insurance eligibility, collecting demographic information and offering applicable documents. The Patient Access Rep. must be able to hold in-depth financial conversations with patients in order to provide cost transparency and improve financial success of the organization. Are you ready to bring your talent to this team and join us in moving health care forward? Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience experience in a healthcare setting, with a focus on patient access and registration 2-3 years required Additional Job Details (if applicable) Remote Type Onsite Work Location 15 Old Rollinsford Road Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.42 - $27.74/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Job Description Greater Philadelphia Health Action *************** your total healthcare home with one of the largest healthcare practices in Philadelphia is seeking highly skilled and compassionate Vietnamese/English-speaking Patient Centered Representative (PCR) to help serve our patients in South Philadelphia. GPHA offers GREAT PAY and EXCELLENT BENEFITS to include UPPER TIER medical, dental and vision plans, and 401(k) with LUCRATIVE company match! PCR's greet patients and visitors to the health centers in a friendly and courteous manner; provide direction/information to patients, visitors, guests and sales representatives professionally and cordially; teach and assist patients with patient Kiosk; and complete accurate registration process in GPHA's Electronic Practice Management (EPM) System Must have High School Graduate or equivalent diploma required; typing speed of at least 60 words per minute and telephone skills; CPR certified; Minimum of 2 years' experience in a healthcare setting, and/or the combination of certificates relative to the Registration Assistant/Front Desk position desirable; comprehensive knowledge of insurance policies, medical terminology, and anatomy preferred; Knowledge of HMO/Managed Care practices preferred; fundamental knowledge of patient/provider scheduling modules. At Greater Philadelphia Health Action, Inc. (GPHA), we respect diversity and promote equity through action, advocacy, and policy through a dedicated team of representatives committed to listening, learning, and enacting systemic change. We create different channels, outlets, and programs to enhance safe spaces within GPHA, creating a shared understanding and language around justice, diversity, equity, and inclusion. GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law.

Job DescriptionDescription: BILINGUAL PATENT ACCESS SPECIALIST (SPANISH/ENGLISH) 2600 N. AMERICAN ST. PHILADELPHIA, PA 19133 - OUTPATIENT BEHAVIORAL HEALTH PROGRAM PAY RATE: $17.00/HOUR SCHEDULE: MONDAY-FRIDAY 8:30 A.M. TO 5:00 P.M. ABOUT THE ROLE COMHAR, A TRUSTED LEADER IN COMMUNITY-BASED MENTAL AND BEHAVIORAL HEALTH SERVICES, IS SEEKING A BILINGUAL PATENT ACCESS SPECIALIST TO SUPPORT OUR LATINO TREATMENT PROGRAM. THIS ROLE IS VITAL IN ENSURING THAT PATIENTS AND FAMILIES RECEIVE COMPASSIONATE, TRAUMA-INFORMED, AND CULTURALLY RESPONSIVE CARE FROM THEIR VERY FIRST POINT OF CONTACT. AS AN INTEGRAL PART OF THE OUTPATIENT CARE TEAM, THE OFFICE TECHNICIAN PROVIDES CLINICAL SUPPORT SERVICES THAT INCLUDE PATIENT INTAKE COORDINATION, ELECTRONIC HEALTH RECORD (EHR) MANAGEMENT, INSURANCE VERIFICATION, AND DIRECT PATIENT COMMUNICATION. THIS POSITION REQUIRES FLUENCY IN SPANISH AND ENGLISH AND A STRONG COMMITMENT TO SUPPORTING INDIVIDUALS WITH MENTAL HEALTH AND SUBSTANCE USE TREATMENT NEEDS. KEY RESPONSIBILITIES • FRONT-LINE PATIENT SUPPORT: ANSWER INCOMING CALLS, RELAY MESSAGES, MANAGE VOICEMAIL, AND COMPLETE APPOINTMENT REMINDERS. • SCHEDULING COORDINATION: SCHEDULE PSYCHIATRIC PRESCRIBERS AND CLINICIANS; ADJUST SCHEDULES TO ENSURE CONTINUITY OF CARE. • PATIENT INTAKE & REGISTRATION: CONDUCT INITIAL PATIENT CONTACT, UPDATE DEMOGRAPHIC AND CLINICAL INFORMATION IN THE EHR SYSTEM, AND ASSIST WITH INTAKE DOCUMENTATION. • INSURANCE ELIGIBILITY: VERIFY BENEFITS TO ENSURE PROPER AUTHORIZATION AND BILLING FOR MENTAL HEALTH SERVICES. • CHECK-IN/CHECK-OUT PROCEDURES: GREET PATIENTS, DISTRIBUTE TRANSPORTATION PASSES, COLLECT REQUIRED SIGNATURES, AND MAINTAIN ACCURATE VISIT DOCUMENTATION. • CLINICAL SUPPORT: ASSIST STAFF WITH TREATMENT PLAN MONITORING, MEDICATION COMPLIANCE TRACKING, AND FOLLOW-UP REMINDERS. • MEDICAL RECORDS SUPPORT: FILE/RETRIEVE CHARTS, SUPPORT RECORD REQUESTS, AND ENSURE HIPAA COMPLIANCE. • TEAM COLLABORATION: PROVIDE ADMINISTRATIVE SUPPORT TO CLINICIANS, CASE MANAGERS, AND PRESCRIBERS TO PROMOTE SEAMLESS PATIENT CARE. SKILLS & COMPETENCIES • BILINGUAL FLUENCY IN SPANISH AND ENGLISH (REQUIRED). • KNOWLEDGE OF MEDICAL/BEHAVIORAL HEALTH TERMINOLOGY. • STRONG COMMUNICATION AND INTERPERSONAL SKILLS TO INTERACT WITH PATIENTS EXPERIENCING BEHAVIORAL HEALTH CHALLENGES. • PROFICIENCY IN MICROSOFT OFFICE SUITE, EHR SYSTEMS, AND CLINICAL DOCUMENTATION PROCESSES. • ABILITY TO TYPE 45-55 WPM WITH ACCURACY. • STRONG ORGANIZATIONAL SKILLS WITH ATTENTION TO DETAIL. • ABILITY TO HANDLE CONFIDENTIAL INFORMATION WITH DISCRETION IN COMPLIANCE WITH HIPAA STANDARDS. • TRAUMA-INFORMED AND CULTURALLY SENSITIVE APPROACH TO PATIENT CARE. EDUCATION & EXPERIENCE • HIGH SCHOOL DIPLOMA/GED AND AT LEAST 2 YEARS OF MEDICAL OFFICE, BEHAVIORAL HEALTH, OR ADMINISTRATIVE SUPPORT EXPERIENCE OR ASSOCIATE'S DEGREE WITH 2 YEARS OF OFFICE/CLINICAL SUPPORT EXPERIENCE. • PRIOR EXPERIENCE IN A MENTAL HEALTH, SUBSTANCE USE TREATMENT, OR HEALTHCARE SETTING PREFERRED. • BASIC KNOWLEDGE OF INSURANCE PROCESSES, AUTHORIZATIONS, AND BILLING IS A PLUS. PHYSICAL REQUIREMENTS • ABILITY TO SIT, LISTEN, AND COMMUNICATE EFFECTIVELY WITH PATIENTS AND STAFF. • FREQUENT USE OF HANDS FOR DATA ENTRY, FILING, AND CLINICAL DOCUMENTATION. • OCCASIONAL STANDING, WALKING, AND LIFTING/PUSHING UP TO 25 LBS. • REASONABLE ACCOMMODATIONS AVAILABLE FOR QUALIFIED APPLICANTS WITH DISABILITIES. WHY JOIN US? AT COMHAR, YOU'LL JOIN A TEAM DEDICATED TO IMPROVING THE LIVES OF INDIVIDUALS AND FAMILIES IMPACTED BY MENTAL ILLNESS, SUBSTANCE USE DISORDERS, AND CO-OCCURRING CONDITIONS. AS THE BILINGUAL OFFICE TECHNICIAN, YOU WILL BE THE FIRST POINT OF CONTACT FOR PATIENTS SEEKING CARE HELPING TO REMOVE BARRIERS, FOSTER TRUST, AND ENSURE ACCESS TO HIGH-QUALITY BEHAVIORAL HEALTH TREATMENT. Requirements: Office Technician Education, Employment and Credential Requirements High School Diploma (or GED) and at least two (2) years office experience or related experience; Associate's Degree and at least two (2) years of office experience. Must be proficient in Microsoft Office Programs. Bilingual (English and Spanish) skills required. Understanding of basic accounting, and personnel management. Valid PA State Criminal, FBI, Child Abuse clearances. Clearances must be updated every 3 years per COMHAR policy. Must have a current ACT 31 (Recognizing and Reporting Child Abuse Certificate). Licensed individuals must renew every two (2) years. Non-licensed individuals must renew every five (5) years. Adult and Child CPR w/AED & First Aid certification required.

Bilingual Patient Advocate, Educator - Full-Time Gain valuable experience thru meaningful interactions with patients in the inspiring field of abortion care Motivated Patient Advocate / Educator / Center Assistant sought for Full-Time Tuesday through Saturday hours at Cherry Hill Women's Center, a state licensed ambulatory surgical center. CHWC has delivered excellence in abortion and reproductive healthcare for over 45 years, always at the forefront of best practices in our field. Our team members are committed to advocating and caring for women seeking legal, safe, compassionate abortion care, in addition to assistance for adoption services and prenatal care. Patient Advocate, Education and Lab Responsibilities include: Responding to patient needs by offering fact-based education, supportive counseling and community resources discussed in a patient-centered manner and include parenting and adoption plans Serving as an advocate to patients, their partners and families, providing referrals when necessary Bilingual Advocates interpret for non-English speaking patients and their loved ones throughout the abortion care experience Cross training on Front Desk Receptionist and Financial Intake includes: Performing patient check-in Meeting with patients to collect payments, dealing with all insurance and payment issues and working with outside organizations to secure funding for patients Reconciling deposits and completing all required tracking paperwork Participation in training of interns Our team welcomes committed individuals with a strong work ethic, who want to make a difference in the community, work with a diverse patient population and can juggle multiple tasks. Ideal candidates possess: Staff members who speak more than one language interpret for non-English speaking patients and their loved ones throughout their experience. Effective communication skills Strong computer skills (Electronic Health Record experience a plus!) Ability to multitask, strong attention to detail and excellent time management skills General knowledge of reproductive systems CHWC is committed to continuous improvement and we believe that all people must have access to high quality, compassionate and respectful reproductive healthcare. CHWC is an active member of the Abortion Care Network and accredited by the National Abortion Federation and American Association for Accreditation of Ambulatory Surgery Facilities and licensed by NJ Department of Health. CHWC values staff development and growth and offers many learning opportunities at national conferences. Full-Time hours Tuesday through Saturday - no nights - no holidays Benefits: competitive pay rate, medical, dental, vision, life, Aflac, 401k with employer match.

Serves as the lead resource to the Preregistration or Precertification staff within the Patient Access departments. Supports the Manager of the area to ensure the staff is receiving the proper resources and training to meet both departmental and individual productivity and quality goals. Assists with new staff training/orientation and ongoing staff development. In addition, the lead is responsible for assisting staff in solving complex insurance coverage and authorization issues. Ensures timely and accurate completion of assignments and tasks that are delegated. The lead also works at staff level when work demands and is responsible to ensure that all patients are correctly and efficiently registered for hospital services. Verifies patient insurance coverage and benefits. Obtains necessary insurance authorizations for hospital and physician services. The lead representative handles escalations or calls from physicians, employees, office staff, patients or family. Education Associate's Degree in related field Required or Combination of relevant education and experience may be considered in lieu of degree Required Experience 5 years experience with complex pre-registration, insurance verification and/or pre-certification processes for oncological or other specialized medical services such as chemotherapy, radiation oncology, dialysis, or organ transplant. Required General Experience with and knowledge of all front end revenue cycle functions as well as third party insurance verification/authorization systems Preferred Licenses '388196

Exhibit proficiency in all of the following: blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber Tools, TestCup, pediatric blood collections, difficult draws (patients in mental retardation facilities, long-term care facilities, drug rehabilitation facilities, prisons, psychiatric facilities, or similar facilities). Additional Information For any queries please call me back @ ************ Thank you,

Standardized Patients (SPs) work directly with students enrolled in various programs with Drexel University's College of Nursing and Health Professions and report to the Lab Manager. Essential Functions SPs are trained to simulate and portray a patient or client in a medical or clinical situation with signs and symptoms of various diagnoses, consistent with the needs of each program. Character portrayals can include, but is not limited to, a family member of a patient in a hospital, a client in a counseling center, a patient about to undergo surgery or a medical procedure, or a patient in a doctor's office setting. Typically, an SP will learn a case that is based on a real patient, then be interviewed by students as though they are in an actual medical setting (such as a doctor's office, urgent care center, emergency department, counseling center, etc.). All encounters are non-invasive and do not include the use of sharps or medications. SPs are expected to provide a safe space for students to learn and perform skills. SPs must provide professional and constructive feedback to students and/or complete checklists after most encounters. This is a part-time, as-needed position with no set schedule and no minimum hours of work guaranteed. Required Qualifications Minimum of a HS Diploma or GED Minimum of 0-2 years of experience. Able to simulate a medical patient within designated parameters of each case assignment Solid communication skills Able to memorize scripts Willingness to undergo repeated physical examinations Ability to work with basic functions of a computer Ability to work comfortably with healthcare professionals and students Dependable and punctual Willingness to wear a patient/hospital gown with only undergarments underneath, while on camera and/or observed live through an observation window or video monitor Able to adjust portrayed characters as needed based on faculty feedback and guidance Maintains confidentiality of information related to cases, student behaviors, and feedback evaluations Preferred Qualifications Background in acting and/or improvisation Teaching or training experience Experience with Educational Management Solutions (EMS) Physical Demands Typically sitting at a desk/table Typically standing, walking Location University City - Philadelphia, PA Additional Information This is a Part-Time casual position classified as Non-Exempt. The offered pay is based on the successful candidate's qualifications and experience, department budget, and an internal equity review. For information about benefits, please review Drexel's Per Diem/Casual/Temporary Benefit Fact Sheet. Special Instructions to the Applicant Please make sure you upload your CV/resume and cover letter when submitting your application. A review of applicants will begin once a suitable candidate pool is identified.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work

Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Responsible for ensuring a smooth and efficient patient check-in and discharge process by providing excellent customer service, collecting patient information, verifying insurance coverage explaining policies & procedures, and handling patient questions. Does this position require Patient Care? No Essential Functions * Greet patients in a professional and friendly manner * Collect and verify patient demographic and insurance information, as well as enter information into systems * Schedule appointments and confirm patient information * Explain insurance and billing policies/procedures to patients * Process payments and provide receipts * Obtain pre-authorization for procedures as needed * Handle patietn questions, concerns and issues, while escalating any complex or difficult situations to patient access senior staff or manager Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience admitting, scheduling, registration, or insurance verification experience 1-2 years preferred Knowledge, Skills and Abilities * Knowledge of medical terminology and insurance verification procedures preferred. * Ability to work in a fast-paced environment and handle multiple tasks. * Excellent communication and interpersonal skills. * Strong attention to detail and problem-solving abilities. * Basic computer proficiency. Additional Job Details (if applicable) Physical Requirements * Standing Occasionally (3-33%) * Walking Occasionally (3-33%) * Sitting Constantly (67-100%) * Lifting Occasionally (3-33%) 20lbs - 35lbs * Carrying Occasionally (3-33%) 20lbs - 35lbs * Pushing Rarely (Less than 2%) * Pulling Rarely (Less than 2%) * Climbing Rarely (Less than 2%) * Balancing Occasionally (3-33%) * Stooping Occasionally (3-33%) * Kneeling Rarely (Less than 2%) * Crouching Rarely (Less than 2%) * Crawling Rarely (Less than 2%) * Reaching Occasionally (3-33%) * Gross Manipulation (Handling) Constantly (67-100%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Hybrid Work Location 121 Broadway Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.79/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Greater Philadelphia Health Action *************** your total healthcare home with one of the largest healthcare practices in Philadelphia is seeking highly skilled and compassionate Vietnamese/English-speaking Patient Centered Representative (PCR) to help serve our patients in South Philadelphia. GPHA offers GREAT PAY and EXCELLENT BENEFITS to include UPPER TIER medical, dental and vision plans, and 401(k) with LUCRATIVE company match! PCR's greet patients and visitors to the health centers in a friendly and courteous manner; provide direction/information to patients, visitors, guests and sales representatives professionally and cordially; teach and assist patients with patient Kiosk; and complete accurate registration process in GPHA's Electronic Practice Management (EPM) System Must have High School Graduate or equivalent diploma required; typing speed of at least 60 words per minute and telephone skills; CPR certified; Minimum of 2 years' experience in a healthcare setting, and/or the combination of certificates relative to the Registration Assistant/Front Desk position desirable; comprehensive knowledge of insurance policies, medical terminology, and anatomy preferred; Knowledge of HMO/Managed Care practices preferred; fundamental knowledge of patient/provider scheduling modules. At Greater Philadelphia Health Action, Inc. (GPHA), we respect diversity and promote equity through action, advocacy, and policy through a dedicated team of representatives committed to listening, learning, and enacting systemic change. We create different channels, outlets, and programs to enhance safe spaces within GPHA, creating a shared understanding and language around justice, diversity, equity, and inclusion. GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law.

Full-time Description BILINGUAL PATENT ACCESS SPECIALIST (SPANISH/ENGLISH) 2600 N. AMERICAN ST. PHILADELPHIA, PA 19133 - OUTPATIENT BEHAVIORAL HEALTH PROGRAM PAY RATE: $17.00/HOUR SCHEDULE: MONDAY-FRIDAY 8:30 A.M. TO 5:00 P.M. ABOUT THE ROLE COMHAR, A TRUSTED LEADER IN COMMUNITY-BASED MENTAL AND BEHAVIORAL HEALTH SERVICES, IS SEEKING A BILINGUAL PATENT ACCESS SPECIALIST TO SUPPORT OUR LATINO TREATMENT PROGRAM. THIS ROLE IS VITAL IN ENSURING THAT PATIENTS AND FAMILIES RECEIVE COMPASSIONATE, TRAUMA-INFORMED, AND CULTURALLY RESPONSIVE CARE FROM THEIR VERY FIRST POINT OF CONTACT. AS AN INTEGRAL PART OF THE OUTPATIENT CARE TEAM, THE OFFICE TECHNICIAN PROVIDES CLINICAL SUPPORT SERVICES THAT INCLUDE PATIENT INTAKE COORDINATION, ELECTRONIC HEALTH RECORD (EHR) MANAGEMENT, INSURANCE VERIFICATION, AND DIRECT PATIENT COMMUNICATION. THIS POSITION REQUIRES FLUENCY IN SPANISH AND ENGLISH AND A STRONG COMMITMENT TO SUPPORTING INDIVIDUALS WITH MENTAL HEALTH AND SUBSTANCE USE TREATMENT NEEDS. KEY RESPONSIBILITIES • FRONT-LINE PATIENT SUPPORT: ANSWER INCOMING CALLS, RELAY MESSAGES, MANAGE VOICEMAIL, AND COMPLETE APPOINTMENT REMINDERS. • SCHEDULING COORDINATION: SCHEDULE PSYCHIATRIC PRESCRIBERS AND CLINICIANS; ADJUST SCHEDULES TO ENSURE CONTINUITY OF CARE. • PATIENT INTAKE & REGISTRATION: CONDUCT INITIAL PATIENT CONTACT, UPDATE DEMOGRAPHIC AND CLINICAL INFORMATION IN THE EHR SYSTEM, AND ASSIST WITH INTAKE DOCUMENTATION. • INSURANCE ELIGIBILITY: VERIFY BENEFITS TO ENSURE PROPER AUTHORIZATION AND BILLING FOR MENTAL HEALTH SERVICES. • CHECK-IN/CHECK-OUT PROCEDURES: GREET PATIENTS, DISTRIBUTE TRANSPORTATION PASSES, COLLECT REQUIRED SIGNATURES, AND MAINTAIN ACCURATE VISIT DOCUMENTATION. • CLINICAL SUPPORT: ASSIST STAFF WITH TREATMENT PLAN MONITORING, MEDICATION COMPLIANCE TRACKING, AND FOLLOW-UP REMINDERS. • MEDICAL RECORDS SUPPORT: FILE/RETRIEVE CHARTS, SUPPORT RECORD REQUESTS, AND ENSURE HIPAA COMPLIANCE. • TEAM COLLABORATION: PROVIDE ADMINISTRATIVE SUPPORT TO CLINICIANS, CASE MANAGERS, AND PRESCRIBERS TO PROMOTE SEAMLESS PATIENT CARE. SKILLS & COMPETENCIES • BILINGUAL FLUENCY IN SPANISH AND ENGLISH (REQUIRED). • KNOWLEDGE OF MEDICAL/BEHAVIORAL HEALTH TERMINOLOGY. • STRONG COMMUNICATION AND INTERPERSONAL SKILLS TO INTERACT WITH PATIENTS EXPERIENCING BEHAVIORAL HEALTH CHALLENGES. • PROFICIENCY IN MICROSOFT OFFICE SUITE, EHR SYSTEMS, AND CLINICAL DOCUMENTATION PROCESSES. • ABILITY TO TYPE 45-55 WPM WITH ACCURACY. • STRONG ORGANIZATIONAL SKILLS WITH ATTENTION TO DETAIL. • ABILITY TO HANDLE CONFIDENTIAL INFORMATION WITH DISCRETION IN COMPLIANCE WITH HIPAA STANDARDS. • TRAUMA-INFORMED AND CULTURALLY SENSITIVE APPROACH TO PATIENT CARE. EDUCATION & EXPERIENCE • HIGH SCHOOL DIPLOMA/GED AND AT LEAST 2 YEARS OF MEDICAL OFFICE, BEHAVIORAL HEALTH, OR ADMINISTRATIVE SUPPORT EXPERIENCE OR ASSOCIATE'S DEGREE WITH 2 YEARS OF OFFICE/CLINICAL SUPPORT EXPERIENCE. • PRIOR EXPERIENCE IN A MENTAL HEALTH, SUBSTANCE USE TREATMENT, OR HEALTHCARE SETTING PREFERRED. • BASIC KNOWLEDGE OF INSURANCE PROCESSES, AUTHORIZATIONS, AND BILLING IS A PLUS. PHYSICAL REQUIREMENTS • ABILITY TO SIT, LISTEN, AND COMMUNICATE EFFECTIVELY WITH PATIENTS AND STAFF. • FREQUENT USE OF HANDS FOR DATA ENTRY, FILING, AND CLINICAL DOCUMENTATION. • OCCASIONAL STANDING, WALKING, AND LIFTING/PUSHING UP TO 25 LBS. • REASONABLE ACCOMMODATIONS AVAILABLE FOR QUALIFIED APPLICANTS WITH DISABILITIES. WHY JOIN US? AT COMHAR, YOU'LL JOIN A TEAM DEDICATED TO IMPROVING THE LIVES OF INDIVIDUALS AND FAMILIES IMPACTED BY MENTAL ILLNESS, SUBSTANCE USE DISORDERS, AND CO-OCCURRING CONDITIONS. AS THE BILINGUAL OFFICE TECHNICIAN, YOU WILL BE THE FIRST POINT OF CONTACT FOR PATIENTS SEEKING CARE HELPING TO REMOVE BARRIERS, FOSTER TRUST, AND ENSURE ACCESS TO HIGH-QUALITY BEHAVIORAL HEALTH TREATMENT. Requirements Office Technician Education, Employment and Credential Requirements High School Diploma (or GED) and at least two (2) years office experience or related experience; Associate's Degree and at least two (2) years of office experience. Must be proficient in Microsoft Office Programs. Bilingual (English and Spanish) skills required. Understanding of basic accounting, and personnel management. Valid PA State Criminal, FBI, Child Abuse clearances. Clearances must be updated every 3 years per COMHAR policy. Must have a current ACT 31 (Recognizing and Reporting Child Abuse Certificate). Licensed individuals must renew every two (2) years. Non-licensed individuals must renew every five (5) years. Adult and Child CPR w/AED & First Aid certification required. Salary Description $17.00/HR or Salary $35,360.00

Patient Advocate / Receptionist - PART-TIME - TUESDAY / THURS / SATURDAY Gain valuable experience thru meaningful interactions with patients in the inspiring field of abortion care Motivated Patient Advocate / Receptionist sought for Tues/Thus/Saturday hours at Delaware County Women's Center (DCWC). Conveniently located on the grounds of Crozer-Chester Medical Center, DCWC is a state-licensed facility providing abortion care in which team members are committed to advocating and caring for patients seeking legal, safe, compassionate abortion services. Patient Advocate and Lab Responsibilities include: Responding to patient needs by offering fact-based education, supportive counseling and community resources Serving as an advocate to patients, their partners and families, providing referrals when necessary Running basic lab tests for iron level and Rh - no special experience needed - only requires HS Diploma / GED Front Desk Receptionist and Financial Intake Responsibilities include: Performing patient check-in, chart preparation Meeting with patients to collect payments, dealing with all insurance and payment issues and working with outside organizations to secure funding for patients Reconciling deposits and completing all required tracking paperwork Participation in training of interns Our team welcomes committed individuals with a strong work ethic, who want to make a difference in the community, work with a diverse patient population and can juggle multiple tasks. Strong attention to detail and familiarity with cash handling procedures highly desirable. Ideal candidates possess: High School Diploma or GED required for basic lab responsibilities Effective communication skills Strong computer skills (Electronic Health Record experience a plus!) Previous cash-handling / bookkeeping / medical office billing experience Ability to multitask, strong attention to detail and excellent time management skills General knowledge of reproductive systems Bilingual candidates preferred, Spanish-speaking highly sought . Staff members who speak more than one language interpret for non-English speaking patients and their loved ones throughout their experience. Pay range: $16 - $18 per hour Benefits: Aflac, 401k retirement plan with employer match DCWC is an active member of the Abortion Care Network and accredited by the National Abortion Federation. To learn more about DCWC please visit ********************************************************

Serves as the lead resource to the Preregistration or Precertification staff within the Patient Access departments. Supports the Manager of the area to ensure the staff is receiving the proper resources and training to meet both departmental and individual productivity and quality goals. Assists with new staff training/orientation and ongoing staff development. In addition, the lead is responsible for assisting staff in solving complex insurance coverage and authorization issues. Ensures timely and accurate completion of assignments and tasks that are delegated. The lead also works at staff level when work demands and is responsible to ensure that all patients are correctly and efficiently registered for hospital services. Verifies patient insurance coverage and benefits. Obtains necessary insurance authorizations for hospital and physician services. The lead representative handles escalations or calls from physicians, employees, office staff, patients or family. Education Associate's Degree in related field Required or Combination of relevant education and experience may be considered in lieu of degree Required Experience 5 years experience with complex pre-registration, insurance verification and/or pre-certification processes for oncological or other specialized medical services such as chemotherapy, radiation oncology, dialysis, or organ transplant. Required General Experience with and knowledge of all front end revenue cycle functions as well as third party insurance verification/authorization systems Preferred Licenses '388215

Standardized patients are individuals who are specially trained to act as patients and physical exam instructors for the instruction, practice and assessment of medical examination skills of medical students, fellows, residents and other health care providers. They are a significant resource for teaching and evaluating clinical skills, including: Physical examination Communication History taking Patient counseling Patient education Professional trainers, staff, and faculty members prepare standardized patients for their roles in all assigned medical cases. Standardized patients are able to assist in both teaching and evaluation of students. They also are trained to provide constructive, non threatening feedback regarding the completeness and style of a "doctor-patient" encounter. Standardized patients can expect to be utilized during one on one, small group or large group sessions that may occur in a class room or clinical exam room. Essential Functions Training for Instruction or Case Portrayal 40 Meeting with students to portray a case, provide instruction or provide an assessment 10 Meeting with a supervisor or clinical skills team 10 Other duties as assigned - Required Qualifications Minimum of a HS Diploma or GED Preferred Qualifications Experience working in a college, university, or an educational setting Experience training or teaching students or adults Basic Computer Proficiency Location University City - Philadelphia, PA Additional Information This is a Part-Time temporary casual position classified as Non-Exempt. The offered pay is based on the successful candidate's qualifications and experience, department budget, and an internal equity review. For information about benefits, please review Drexel's Per Diem/Casual/Temporary Benefit Fact Sheet. Special Instructions to the Applicant Please make sure you upload your CV/resume and cover letter when submitting your application. A review of applicants will begin once a suitable candidate pool is identified.

Qualifications: Phone background preferred Proficient on the computer Good typing skills Friendly customer service. 100% incoming calls, 1000 calls/day across the department