Patient access representative jobs in Vineland, NJ - 1,468 jobs
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Patient Access Representative
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Insurance Verification Specialist
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Patient Service Representative
Archwell Health
Patient access representative job in Philadelphia, PA
ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community. Our members experience greater continuity of care, as well as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities.
Job Summary:
The Care Navigator plays a crucial role in providing a positive, welcoming experience for our members and their families. This individual will serve as a guide for the member from the moment they arrive to the moment they leave our centers, ensuring every member has a positive experience and has their care needs met. The ideal candidate will have a strong customer-service orientation, be passionate about senior care, and never hesitate to go the extra mile to ensure a positive member experience.
Duties/Responsibilities:
Welcome members upon arrival and help them feel safe and at home, navigating them through a seamless and clear check-in process
Update member information in the electronic medical records system
Schedule appointments and coordinate referrals for a multi-disciplinary care team
Assist members with filling out paperwork through electronic kiosks, as needed
Request medical records and upload documentation to electronic medical records system
Field questions from prospective and established members, as well as their adult children
Manage phone line by answering incoming calls, taking detailed messages, and conveying pertinent details to the right individual
Assist with center events, as needed
Required Skills/Abilities:
Excellent customer service skills, with a positive and welcoming demeanor
Passion for providing a quality experience for our senior members
Ability to work effectively with diverse populations including staff, providers, members, family members, insurance carriers, vendors, and the public
Working knowledge of medical terminology, insurance, and/or electronic medical record systems
High level of organization and attention to detail
Strong written and verbal communication skills
Proficient PC skills, including Microsoft Office Suite
Ability to maintain professionalism and flexibility in a changing work environment
Fluency in Spanish, or other languages spoken by our people in the communities we serve (where necessary)
Education and Experience:
Associates degree preferred, or equivalent experience
Minimum of one year of work experience in a clinical setting, or similar
Experience working with EMR systems a plus
ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.
$29k-36k yearly est. 8d ago
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Patient Service Rep
ACL Digital
Patient access representative job in Philadelphia, PA
Front desk work
Schedulingappointments
Testing surgeries
Making phone calls to patients
Can be Medical Assistant if willing to do Administrative work
Must possess good customer services skills
Must be able to communicate instructions to all patients
Shift:8:00 am to 4:30pm (Mon-Fri)
Weekends working not required
Requirements:
1- 3 years medical customer service
Proficient in MS Outlook and Outlook
Can be Medical Assistant if willing to do Administrative work
$29k-36k yearly est. 8d ago
Patient Services Representative
Abacus Service Corporation 4.5
Patient access representative job in Philadelphia, PA
Job Details: Temple - Fox Chase Philadelphia, PA Duration - 02/16/2026 - 05/16/2026 (12 weeks) Type/Service Line: Long Term - Non Clinical Skillset: Patient Services - Patient Services Representative EXPECTED SCHEDULE Exp. Shift: AM (07:45 - 16:15) 5 X 8s • 40 hrs / Week
8 hrs
Meal Duration: 30
Job Details
Patient Services - Patient Services Representative at Temple - Fox Chase (Philadelphia, PA)
Responsible for all functions related to patientaccess in all Ambulatory Care areas including, but not limited to, patient check-in/check-out, registration related activities, insurance verification, referral determinations, active account verification, patient demographic entry and verification, scheduling of: new and follow-up appointments, lab and diagnostic services and chemotherapy treatment through direct patient interaction and multiple electronic scheduling worklists.
Position requires rotating assignment to all point of service areas within department requiring learning and applying all processes specific to the situation.
All activities are completed with adherence to departmental and institutional protocols.
Accepts responsibility and accountability for assignment of outpatient functions under the direction of the Manager, Ambulatory Care Operations.
Education High School Diploma or Equivalent Required
Experience 3 years experience in a related role; related experience in fast-paced, professional, customer service role can be considered in conjunction with healthcare Required
$29k-33k yearly est. 7d ago
Patient Coordinator
Akumin 3.0
Patient access representative job in Philadelphia, PA
The **Patient Coordinator** is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment.
**Specific duties include, but are not limited to:**
+ Greets and assists patients, customers and visitors in person and over the phone.
+ Will perform patient registration in various systems.
+ Answers all phone calls in a professional and courteous manner.
+ May collect monies for time-of-service patient responsibility.
+ May be responsible for verifying insurance coverage and obtain prior authorization.
Patient Assistance:
+ May perform preliminary screening of patients prior to procedures, which may include medical history.
+ May transport patient to/from the exam room.
+ May assist in patient transfer on/off the exam table.
+ May transport patient to/from the exam room.
+ May provide the patient with preliminary and post-procedure instructions.
Work Area & Supply Preparation
+ In the mobile setting, may assist in preparing the unit for transport.
+ Will maintain a clean and organized work area.
+ May order supplies and ensure the work area is properly stocked.
Documentation
+ Will ensure accuracy of patient records.
+ May schedule patient appointments and obtain insurance verification and/or authorization.
+ May prepare medical records for physicians, patients and customers.
+ Ensures accurate documentation of patient visits in various electronic
+ systems and on written documents.
+ May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer.
+ Performs all duties within HIPAA regulations.
+ Other duties as assigned.
**Position Requirements:**
+ High School Diploma or equivalent experience required.
+ For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire.
+ For Fixed Radiology, CPR Certification is a plus.
+ As applicable, valid state driver's license required.
+ Ability to work at several locations required.
+ Strong customer service skills.
+ Organizational and multi-tasking skills.
+ Basic knowledge of computer applications and programs.
+ Local travel may be required to support multiple sites.
+ The COVID-19 vaccination is/may be a condition of employment.
+ All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment.
**Preferred**
+ Six months customer service or related experience and/or training.
+ Knowledge of medical terminology is a plus.
+ Bilingual in Spanish is a plus.
**Physical Requirements:**
The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease and environmental hazards such as exposure to noise, and travel.
More than 50% of the time:
+ Sit, stand, walk.
+ Repetitive movement of hands, arms and legs.
+ See, speak and hear to be able to communicate with patients.
Less than 50% of the time:
+ Stoop, kneel or crawl.
+ Climb and balance.
+ Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam).
**Residents living in CA, WA, Jersey City, NJ, NY, and CO click here (*********************************************************************************** to view pay range information.**
Medical Assistant, Front Office
Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.
$30k-34k yearly est. 8d ago
Billing Specialist
Allstar Staffing Group
Patient access representative job in Philadelphia, PA
We have an immediate need for an E-Billing Specialist/Legal Biller for a leading law firm conveniently located in the Philadelphia metro area. This is a full time direct hire position that offers an excellent salary and benefits package and offers a hybrid schedule - 2 days in office and 3 remote. Hours are 8:00 AM to 5:00 PM.
Job Duties Include:
Submit invoices through the e-billing system and document progress within the eHub and eBilling Tracker.
Reviews newly opened client matters for assigned attorneys to determine if matters are available through e-billing websites.
Monitor e-billing daily - for new invoices and rejections; review daily new timekeeper report for new timekeepers that may need to be submitted for approval.
Ensures successful submissions of e-billed clients and assist with the resolution of any rejections.
Assist attorneys, Client Service Specialists, and clients with day-to-day e-billing questions and concerns.
Verifies that client setup, rates, and billing requirements are correct in the eBilling system.
As required, submits rate requests to related vendor sites.
Provide updates regarding invoice status to Client Billing Manager.
Ensures that all tasks are done in accordance with Firm and client billing guidelines and policies.
Work closely with supervisor and managers to resolve any e-billing or client e-billing issues.
Submit invoices though the e-billing system and document progress within BillBlast, Ebilling Portal.
Responsible for the submission of monthly/quarterly accruals as required.
Provide updates regarding invoice status to Billing Supervisors/Director of Billing.
Job Requirements Include:
Minimum of five (5) years' e-billing experience in a law firm (preferred) or other professional services organization required.
Ability to utilize various vendor websites and BillBlast system for electronic billing.
Previous experience with 3E or Elite accounting system strongly preferred.
Excellent customer service skills.
Must be self-motivated, very detail oriented, highly organized and reliable, have the ability to multi-task with a high volume of work and work well independently as well as in a team environment.
Strong oral and written communication skills and accuracy are a must.
Demonstrated experience using related accounting computer systems and Microsoft Office Suite, including Outlook, Word and Excel.
$30k-41k yearly est. 3d ago
Patient Service Representative
Patient First 4.3
Patient access representative job in Woodbury, NJ
The responsibilities of this job include, but are not limited to, the following:
Assisting patients using the kiosk prior to registration.
Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated.
Respectfully handling Physician and Nurse requests in a timely manner.
Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed.
Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness.
Verifying all patient demographic, health, pharmacy, and insurance information.
Thoroughly answering billing and insurance questions and providing itemized billing statements as requested.
Referring billing questions to the appropriate parties as needed.
Collecting money and issuing receipts for a patient's visit, diagnostic studies, and supplies as prompted by the electronic medical record system.
Discharging the patient and processing incurred charges.
Completing all cash management duties to include counting and accounting for money collected at the end of the shift.
Receiving, sending, and distributing correspondence as directed.
Filing and scanning medical documents and office forms as directed.
Completing assigned checklists and Policy Manager tasks within the assigned shift.
Answering all incoming calls and distributing messages in a timely manner.
Assisting with other assignments as directed.
Demonstrating an efficient understanding of the electronic medical record system.
Receiving, moving, and stocking ordered supplies.
Cleaning the front office work area and other maintenance assignments as directed.
Verifying daily reports are run at the end of the day.
Attending staff meetings as directed.
Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations).
Operating, using, and maintaining medical and office equipment as trained.
Participating in maintenance assignments when necessary and as directed.
Providing positive, warm, and friendly service in all interactions.
Completing other duties as directed
Minimum education and professional requirements include, but are not limited to, the following:
Must be 18 years of age or older.
Basic typing skills.
Minimum one year of clerical experience preferred.
High school graduate or equivalent.
Ability to sit, stand, and walk for up to 7 hours at a time.
Ability to lift up to 25 pounds.
Excellent visual, verbal, written, and typed communication skills.
Ability to prioritize and multitask.
Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.
Salary Range: $20.00 - $23.00, depending on experience.
Benefits and Other Compensation:
• Health, Dental and Vision insurance for employees and dependents
• Disability, Life and Long Term care insurance
• Employee Assistance Program, Flexible Spending accounts, 401(k) Retirement Plan (with employer match)
• Paid Annual Leave, Volunteer Time Off Pay, Bereavement Leave, Emergency Leave Bank
• Overtime Pay, Holiday Pay, Double time compensation for all holidays worked
• Discounted medical treatment at any Patient First location for employees and immediate family
• Bonuses include:
- Recruitment bonus
- Patient Care Performance bonus (center employees only)
- Weekend bonus (center employees only)
$20-23 hourly Auto-Apply 9d ago
Patient Access Representative, Behavioral Health
Brigham and Women's Hospital 4.6
Patient access representative job in Dover, DE
Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.
Are you passionate about making a meaningful impact in behavioral health? Great Bay Mental Health, a dynamic and compassionate division of Wentworth-Douglass Hospital and part of the Mass General Brigham system, is seeking dedicated professionals to join our growing team. We provide comprehensive mental health services to individuals across the Seacoast region, with a strong commitment to evidence-based care, collaboration, and community wellness.
As part of a leading healthcare network, our team benefits from the resources and innovation of MGB while maintaining the personalized, patient-centered approach of a community hospital. Whether you're a clinician, care coordinator, or support staff, you'll be part of a multidisciplinary team working together to improve lives through accessible and high-quality mental health care.
We are seeking a full-time, 40-hour PatientAccessRepresentative to join our team! This is an in-person position located at 15 Old Rollinsford Road, Dover, NH.
The schedule for the PatientAccessRepresentative is:
Monday, Wednesday, Friday: 8:30am to 5:00pm
Tuesday, Thursday: 9:30am to 6:00pm
Job Summary
The PatientAccessRepresentative will be responsible for managing both in and outbound calls as well as scheduling and registration functions for patients of the Wentworth Douglass Health Systems (WDHS). The individual is typically the first point of contact for patients entering WDHS. They will specialize in providing exceptional customer service with both internal and external customers, creating new patient medical records, verifying insurance eligibility, collecting demographic information and offering applicable documents. The PatientAccess Rep. must be able to hold in-depth financial conversations with patients in order to provide cost transparency and improve financial success of the organization.
Are you ready to bring your talent to this team and join us in moving health care forward?
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
experience in a healthcare setting, with a focus on patientaccess and registration 2-3 years required
Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
15 Old Rollinsford Road
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$19.42 - $27.74/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$19.4-27.7 hourly Auto-Apply 5d ago
Patient Access Representative
U.S. Urology New Jersey Practice
Patient access representative job in Voorhees, NJ
About the Role
The PatientAccessRepresentative position is responsible for greeting and assisting patients in a prompt, courteous, and professional manner and receiving/answering incoming telephone calls in the same manner, as applicable. The PatientAccessRepresentative is to be cross-trained in all aspects of reception to supply sufficient coverage. Certain duties may vary based on office location and department structure.
What You'll Be Doing
Greets patients and visitors in a prompt, courteous, and helpful manner.
Effectively handles the patient check-in/checkout process.
Answers calls addressing appointment times, patient requests and general inquiries within the scope of their position.
Reviews patient's chart for accuracy prior to upcoming appointment and ensures all required information is included for the physician to see the patient.
Performs scanning and sorting within EMR system
Verifies and updates current insurance information with the Patient
Collects Patient payments
Performs all other duties as assigned.
What We Expect from You
High School Diploma
Interact professionally and positively with all patients, colleagues, managers and executive team
Exhibit a high degree of maturity, integrity, loyalty, creativity, and strict confidentiality with HIPPA compliance in all daily tasks.
One year of experience working in a medical practice or in a health insurance organization
Excellent verbal and written communication skills
Prior use of EMR systems preferred
Travel to other clinics as needed
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have thorough knowledge in computer information systems.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Travel
Travel is primarily local during the business day.
Salary Range:
$20.00 - $28.00 per hour
The compensation range listed reflects the anticipated base pay for this position. Actual compensation will be determined based on factors such as relevant experience, education, skills, and work location.
What We are Offer You
At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters”
Compassion
Make Someone's Day
Collaboration
Achieve Possibilities Together
Respect
Treat people with dignity
Accountability
Do the right thing
Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.
About US Urology Partners
U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy.
U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
$20-28 hourly Auto-Apply 3d ago
Patient Centered Representative
Greater Philadelphia Health Action 4.1
Patient access representative job in Philadelphia, PA
Job Description
Greater Philadelphia Health Action *************** your total healthcare home with one of the largest healthcare practices in Philadelphia is seeking highly skilled and compassionate Vietnamese/English-speaking Patient Centered Representative (PCR) to help serve our patients in South Philadelphia.
GPHA offers GREAT PAY and EXCELLENT BENEFITS to include UPPER TIER medical, dental and vision plans, and 401(k) with LUCRATIVE company match!
PCR's greet patients and visitors to the health centers in a friendly and courteous manner; provide direction/information to patients, visitors, guests and sales representatives professionally and cordially; teach and assist patients with patient Kiosk; and complete accurate registration process in GPHA's Electronic Practice Management (EPM) System
Must have High School Graduate or equivalent diploma required; typing speed of at least 60 words per minute and telephone skills; CPR certified; Minimum of 2 years' experience in a healthcare setting, and/or the combination of certificates relative to the Registration Assistant/Front Desk position desirable; comprehensive knowledge of insurance policies, medical terminology, and anatomy preferred; Knowledge of HMO/Managed Care practices preferred; fundamental knowledge of patient/provider scheduling modules.
At Greater Philadelphia Health Action, Inc. (GPHA), we respect diversity and promote equity through action, advocacy, and policy through a dedicated team of representatives committed to listening, learning, and enacting systemic change. We create different channels, outlets, and programs to enhance safe spaces within GPHA, creating a shared understanding and language around justice, diversity, equity, and inclusion. GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law.
$30k-35k yearly est. 4d ago
Bilingual Patient Access Specialist
Comhar 4.2
Patient access representative job in Philadelphia, PA
Full-time Description
Looking for a career where you can make a meaningful impact every day? If you're passionate about helping individuals access the care they need, COMHAR invites you to join our team as a PatientAccess Specialist. In this vital role, you'll support individuals and families seeking services, ensuring they experience a smooth, compassionate, and welcoming start to their care journey.
Full-Time | Available In the Philadelphia, PA 19133 Area| Must Be Bilingual (Spanish Speaking)
Rate:
$17.00
Scheduled:
Monday-Friday 11:30AM - 8:00PM
Job Summary
The PatientAccess Specialist plays a critical role in ensuring that individuals and families seeking services at COMHAR receive a welcoming, efficient, and supportive entry into care. This position is responsible for completing patient registration, verifying insurance, scheduling appointments, and providing clear communication about services and processes. As the first point of contact, the PatientAccess Specialist helps individuals accessing services navigate the system with compassion and professionalism. By ensuring accuracy, timeliness, and superior customer service, this role directly supports COMHAR's mission to provide high-quality, person-centered care to the communities we serve.
Key Responsibilities
Greet and assist patients in person, by phone, or online with professionalism and empathy.
Complete patient registration, scheduling, and check-in/out processes accurately.
Verify insurance coverage and obtain prior authorizations as needed.
Collect co-pays, deductibles, and outstanding balances following organizational guidelines.
Maintain accurate patient records in the electronic medical record (EMR) system.
Collaborate with clinical staff, billing teams, and other departments to support seamless patient flow.
Ensure compliance with HIPAA and all organizational policies and procedures.
Answer general inquiries and provide clear communication about appointments, insurance, and financial responsibilities.
Resolve registration or scheduling issues efficiently and escalate complex matters when appropriate.
Employees are eligible for generous benefit options including but not limited to:
Full-time and Part-time employees enjoy a comprehensive benefits package including medical, vision, and dental insurance, life and disability coverage, a 403(b) retirement plan, paid time off, tuition reimbursement, an employee assistance program, and additional voluntary options such as disability, accident, and pet insurance.
Requirements
PatientAccess Specialist Job Requirements:
High school diploma or GED required.
Associate's degree preferred.
2-4 years of administrative. medical office, behavioral health, or office support experience required.
Previous experience as an Office Manager, Administrative Assistant, or Executive Assistant strongly preferred.
Bilingual proficiency in English and Spanish, with strong reading and writing skills, is preferred not required
About COMHAR:
COMHAR is a nonprofit human-services organization dedicated to empowering individuals, families, and communities to live healthier, self-determined lives. Our mission is: “To provide health and human services that empower individuals, families and communities to live healthier, self-determined lives.” Serving the Philadelphia region since 1975, COMHAR provides a wide continuum of behavioral health, intellectual and developmental disability, substance use, and social support services. With programs that include outpatient treatment, residential services, community-based recovery centers, supportive housing, and specialized services for children, families, and diverse populations, COMHAR delivers person-centered care rooted in dignity, respect, and community integration. Today, COMHAR's team supports more than 5,500 people each month, helping individuals build stability, independence, and meaningful connections in their communities. COMHAR strictly follows a zero-tolerance policy for abuse.
COMHAR is proud to be an Equal Opportunity Employer. We maintain a drug-free workplace. COMHAR, Inc. is a not-for-profit community-based health and human service organization founded in 1975. We do not discriminate in services or employment on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, past or present receipt of disability-related services or supports, marital status, veteran status, or any other class of persons protected by federal, state or local law.
Salary Description $17.00/HR
$17 hourly 20d ago
Bilingual Patient Advocate, Educator
The Women's Centers 3.9
Patient access representative job in Cherry Hill, NJ
Bilingual Patient Advocate, Educator - Full-Time
Gain valuable experience thru meaningful interactions with patients in the inspiring field of abortion care
Motivated Patient Advocate / Educator / Center Assistant sought for Full-Time Tuesday through Saturday hours at Cherry Hill Women's Center, a state licensed ambulatory surgical center. CHWC has delivered excellence in abortion and reproductive healthcare for over 45 years, always at the forefront of best practices in our field. Our team members are committed to advocating and caring for women seeking legal, safe, compassionate abortion care, in addition to assistance for adoption services and prenatal care.
Patient Advocate, Education and Lab Responsibilities include:
Responding to patient needs by offering fact-based education, supportive counseling and community resources discussed in a patient-centered manner and include parenting and adoption plans
Serving as an advocate to patients, their partners and families, providing referrals when necessary
Bilingual Advocates interpret for non-English speaking patients and their loved ones throughout the abortion care experience
Cross training on Front Desk Receptionist and Financial Intake includes:
Performing patient check-in
Meeting with patients to collect payments, dealing with all insurance and payment issues and working with outside organizations to secure funding for patients
Reconciling deposits and completing all required tracking paperwork
Participation in training of interns
Our team welcomes committed individuals with a strong work ethic, who want to make a difference in the community, work with a diverse patient population and can juggle multiple tasks.
Ideal candidates possess:
Staff members who speak more than one language interpret for non-English speaking patients and their loved ones throughout their experience.
Effective communication skills
Strong computer skills (Electronic Health Record experience a plus!)
Ability to multitask, strong attention to detail and excellent time management skills
General knowledge of reproductive systems
CHWC is committed to continuous improvement and we believe that all people must have access to high quality, compassionate and respectful reproductive healthcare. CHWC is an active member of the Abortion Care Network and accredited by the National Abortion Federation and American Association for Accreditation of Ambulatory Surgery Facilities and licensed by NJ Department of Health. CHWC values staff development and growth and offers many learning opportunities at national conferences.
Full-Time hours Tuesday through Saturday - no nights - no holidays
Benefits: competitive pay rate, medical, dental, vision, life, Aflac, 401k with employer match.
$33k-38k yearly est. Auto-Apply 20d ago
Registrar
Pa Institute of Technology 4.2
Patient access representative job in Media, PA
Status: Full-Time | FLSA: Exempt
Reports To: Vice President for Data and Technology
Salary Range: $80,000
Work Modality: Hybrid (2-3 days per week on campus - determined by need)
The Pennsylvania Institute of Technology (P.I.T.) seeks a dynamic and experienced Registrar to lead the Office of the Registrar. The Registrar is responsible for maintaining the integrity and security of student academic records, overseeing registration, enrollment verification, and course scheduling, and ensuring compliance with institutional, state, and federal regulations.
The Registrar plays a vital role in student success, retention, and graduation, while also supporting accreditation, assessment, and institutional planning. The position requires strong leadership, organizational, and customer service skills, along with the ability to manage staff, office processes, technology systems and complex regulatory requirements.
Key Responsibilities
Provide leadership and daily management of the Office of the Registrar.
Ensure accuracy, confidentiality, and compliance in student records and transcripts.
Collaborate with faculty staff and administrators to oversee processes related to registration, grading, course scheduling, and degree auditing.
Certify student eligibility for graduation and issue official credentials.
Prepare and submit reports to accrediting bodies, state and federal agencies (e.g., IPEDS, NSLDS).
Collaborate with faculty, staff, and administrators to support student retention and success.
Supervise and develop Registrar's Office staff.
Partner with IT to improve data processes and system functionality.
Qualifications
Master's degree in higher education administration, student affairs, or related field (Bachelor's with significant experience considered).
At least 2 years of experience as a Registrar
At least 5 years of progressive responsibility in registrar's or student records office
Strong knowledge of FERPA, accreditation standards, and student information systems.
Proven leadership skills.
Excellent communication, organizational, and problem-solving abilities.
Experience with Anthology Student Information System - similar SIS experience considered.
Preferred:
Familiarity with Middle States accreditation higher education regulations.
Demonstrated success in process improvement.
Pennsylvania Institute of Technology shall, in its discretion, modify or adjust the position to meet the school's changing needs. This job description is not a contract and may be adjusted as deemed appropriate at the employer's sole discretion.
Pennsylvania Institute of Technology (P.I.T.) has a policy regarding post-offer background screening for all appropriate faculty, staff, and volunteers of the College. This policy includes but is not limited to verifying credentials, criminal history, credit status, and other information related to employment decisions.
The College requires all new employees to have successfully completed background clearances. New employees must complete the background clearances prior to hire and, for those employees having direct contact with minors other than those described above, prior to the time they will begin having direct contact with minors and every 60 months thereafter. The College also reserves the right to require any employee to have a background check in its discretion during employment. Clearances required include a PA Statewide Criminal Record search, PA Child Abuse History, and FBI Criminal History record fingerprint search. A criminal record may be considered justification not to hire or for employment termination, depending upon the circumstances and record.
Pennsylvania Institute of Technology complies with all applicable anti-discrimination laws. PIT's policy is to employ individuals who best meet the qualifications established for a position without regard to age, race, gender, political belief, sexual orientation or non-job-related disability. Equal opportunity is given in all areas of employment practice, including hiring, working conditions, employee treatment, promotion, and other terms and conditions of employment.
$80k yearly Auto-Apply 60d+ ago
Construction Management Representative
Coast and Harbor Associates
Patient access representative job in Philadelphia, PA
Construction Management firm that specializes in assisting Federal Agencies to manage the design and construction of their real estate projects is seeking a Construction Management Representative for a historically significant project in Philadelphia. Candidates must have experience working on the renovation of a National Historic Landmark. Candidates' experience should include:
On-site construction management services on Federal projects,
Working on projects for the National Park Service,
Being on-site owner's representative for projects involving the renovation of occupied buildings,
Developing and tracking project budgets and schedules,
Evaluating change order proposals and documenting associated negotiations, and
Familiarity with computer programs, including estimating, scheduling, and project management software.
$47k-87k yearly est. 60d+ ago
Assistant Registrar - Part-time, Temporary
Chestnut Hill College 4.4
Patient access representative job in Philadelphia, PA
Assistant Registrar
Department: Office of the Registrar
Reports to: Registrar
Purpose:
The Assistant Registrar serves as the primary point of contact for students, faculty, staff, alumni, and parents seeking information or services from the Office of the Registrar. The position is responsible for delivering high-quality customer service while maintaining the confidentiality and integrity of student academic records in accordance with FERPA and College policies. This is a temporary, part-time position (30 hours per week).
About Chestnut Hill College Founded by the Sisters of Saint Joseph in 1924, Chestnut Hill College is an independent, Catholic institution rooted in a strong liberal arts tradition that fosters equality through holistic education. Distinguished by its strong mission, collegial environment, and dedication to personalized instruction through a small faculty-to-student ratio, the College promotes the spiritual, academic, social, ethical, and moral development of the whole person. Located in the charming Chestnut Hill neighborhood of Northwest Philadelphia, it serves a culturally diverse student body
Requirements:
Bachelor's degree from an accredited college or university
Strong customer service and interpersonal skills, with the ability to engage a diverse student population in a welcoming and supportive manner
Excellent oral and written communication
Ability to interpret and apply FERPA regulations accurately
Strong computer skills, including proficiency with Microsoft Office
Experience with student information systems; Jenzabar EX preferred
Ability to manage frequent phone calls and walk-ins in a fast-paced environment while effectively prioritizing tasks during slower periods
Commitment to supporting Chestnut Hill College's mission, vision, and goals
Duties and Responsibilities:
Serve as the first point of contact for the Office of the Registrar
Provide customer service for all in-person, phone, email, and fax inquiries
Process and prepare official transcripts
Process degree and enrollment verifications, including requests submitted through the National Student Clearinghouse
Manage room reservation requests and maintain the room reservation calendar
Assist students and faculty with registration
Update FERPA waivers and student information in Jenzabar
Process changes of major/minor
Assist with the production of diplomas, certificates, and other academic documents
Support the registration and enrollment of non-matriculated students
Ensure compliance with FERPA and all applicable policies governing student records
Sort and distribute incoming mail
Serve as backup to the Associate Registrar
Perform other duties as assigned
Interested candidates should submit application materials via ADP Workforce Now HERE . No phone calls, please.
Chestnut Hill College is committed to a culture of diversity, equity, and inclusion as a core value. To foster an inclusive community and support our diverse student body, we embrace equal access. We welcome applications from candidates of all backgrounds, experiences, and perspectives, and encourage applications from groups historically underrepresented in higher education. We are committed to increasing the diversity of the college community and the curriculum.
$33k-38k yearly est. Auto-Apply 60d+ ago
Patient Access Representative - Relief, Evenings (3p-11:30p) - Rotating Schedule - Washington Twp ED
Kennedy Medical Group, Practice, PC
Patient access representative job in Gloucester, NJ
Job Details
3p-1130p - Rotating Weekly Schedule Week 1: Tuesday and Saturday Week 2: Sunday and Thursday Provides a positive patient experience to patients and families. Demonstrates strong communication and customer service skills while registering patients. Accurately searches and selects the correct patient. Gathers complete and accurate demographic and insurance information from patients and families. Identifies uninsured patients for referral to Medical Assistance/Charity Care evaluation. Retrieves orders, confirms medical necessity and answers phones for outpatient visits. Gathers worker's comp or auto insurance information from accident patients, collects patient out-of-pocket liability/copays, verifies insurance, and confirms referrals and authorizations are on file, if required.
Job Description
Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
Gathers accurate demographic information to identify Jefferson patients who have an existing medical record number or new Jefferson patients who need a medical record number assigned
Requests photo ID and insurance cards, scanning copies
Records complete and accurate demographic and insurance information. Entering orders and confirming medical necessity for outpatient visits, if appropriate. Interviewing patients to accurately complete the Medicare Secondary Payer (MSPQ) questionnaire for all Medicare patients.
Uses RTE (Real Time Eligibility), Phreesia or payer websites to verify patients' insurance coverage and benefits including patient's out of pocket liability. Ensures proper referral and authorizations are on file as needed.
Completes all activities with adherence to departmental and institutional protocols
Assures regulatory and compliance requirements are met
Achieves individual and team performance metrics
Communicates and collects out-of-pocket liability from patients at the time of service
Rotates assignment to all points of service areas within PatientAccess (Outpatient Registration and Emergency Department)
Proficient with computer and Microsoft Office skills and familiar with healthcare EHR applications i.e. EPIC, Cerner
Knowledge of medical terminology and/or third-party insurance coverage including managed care plans
Strong verbal and written communication and customer service skills
Meticulous attention to detail
Minimum Education and Experience Requirements
Required High School Diploma or GED, Associates degree in healthcare or business administration preferred
AND
Emergency Department: Minimum 3 years experience in hospital, physician practice, or other related healthcare environment customer service. Prior registration experience in Emergency Dept preferred. Current Jefferson Seamless AccessRepresentatives with a minimum of 1 year of experience will be considered as meeting the experience requirement.
Salary Range
$17.00 to $23.64
The actual hiring rate will be determined based on candidate experience, skills and qualifications. This position is not eligible for an annual incentive.
Work Shift
Workday Day (United States of America)
Worker Sub Type
Regular
Primary Location Address
435 Hurffville-Cross Keys Rd, Turnersville, New Jersey, United States of America
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educa tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
Benefits
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.
For more benefits information, please click here
$17-23.6 hourly Auto-Apply 60d+ ago
PATIENT SERVICES REP PRN
Dev 4.2
Patient access representative job in Camden, NJ
Jobs for Humanity is partnering with Cooper University Health Care to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Cooper University Health Care
Job Description
About us
At
Cooper University Health Care
,
our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
This position has a strong emphasis on customer service to our patients.
Must ensure quality patient scheduling, positive telephone etiquette and customer
satisfaction in support of the mission of Cooper University Hospital.
Serve as the front line contact person for all incoming patients.
Greet, register, schedule, collect point of service copays and provide general information to
patients and their families using AIDET.
Must have the ability to be organized, take independent action and project Cooper's values
to both customer and co-workers.
Serves as patient's non-clinical navigator during discharge coordination.
Experience Required
Minimum one year of recent registration or billing experience working in a medical facility preferred.
Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred.
Epic experience preferred.
Excellent organizational, written/verbal communication and teamwork skills.
Demonstrated performance of excellent customer service skills.
Education Requirements
High School Diploma or equivalent required
Special Requirements
Customer service oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette.
Must possess excellent communication skills both verbal and written.
Must be skilled in the use of computers.
$32k-38k yearly est. 1d ago
Patient Access Rep (Buckingham, PA)
Tuhs
Patient access representative job in Philadelphia, PA
PatientAccess Rep (Buckingham, PA) - (256319) Description Responsible for all functions related to patientaccess in all Ambulatory Care areas including, but not limited to, patient check-in/check-out, registration related activities, insurance verification, referral determinations, active account verification, patient demographic entry and verification, scheduling of: new and follow-up appointments, lab and diagnostic services and chemotherapy treatment through direct patient interaction and multiple electronic scheduling worklists.
Position requires rotating assignment to all point of service areas within department requiring learning and applying all processes specific to the situation.
All activities are completed with adherence to departmental and institutional protocols.
Accepts responsibility and accountability for assignment of outpatient functions under the direction of the Manager, Ambulatory Care Operations.
EducationHigh School Diploma or Equivalent RequiredExperience3 years experience in a related role; related experience in fast-paced, professional, customer service role can be considered in conjunction with healthcare RequiredLicenses Your Tomorrow is Here!Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals.
Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc.
, and Temple Transport Team.
Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.
To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike.
At Temple Health, your tomorrow is here!Equal Opportunity Employer/Veterans/DisabledAn Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Your Tomorrow is Here! As one of the first cancer hospitals in the country, Fox Chase Cancer Center has been a national leader in cancer treatment, research, and prevention for more than 100 years.
Fox Chase Cancer Center, part of the Temple University Health System, is committed to providing the best treatment options for our patients, and delivering that care with compassion.
At Fox Chase, we consider defeating cancer to be our calling.
Our unique culture allows employees to work collaboratively with a single, shared focus, regardless of which department they're in.
It's essential for us to recruit not only the best talent in hospital care, but hire well-qualified prospective employees who are committed to serving our patients with the passion and excellence for which Fox Chase is known.
Apply today to be part of the future of prevailing over cancer.
Primary Location: Pennsylvania-PhiladelphiaJob: Clerical ServicesSchedule: Full-time Shift: Day JobEmployee Status: Regular
$29k-38k yearly est. Auto-Apply 2h ago
Patient Services Rep I
Good Shepherd Rehab 4.6
Patient access representative job in Bryn Mawr, PA
* Greet visitors, ascertain purpose of visit, and direct them to appropriate staff. * Maintain pleasant and positive disposition during every patient interaction to ensure a positive patient experience * Instruct patients to complete documents and forms such as intake and insurance forms.
* Schedule, cancel and confirm patient appointments.
* Compile, record and archive medical charts, reports, and correspondence with confidentiality.
* Operate telephones and direct calls, emails and documents to appropriate staff.
* Transmit correspondence and medical records by mail, e-mail, or fax.
* Verify insurance via various methods (phone, internet, etc), obtain authorizations and certifications and explain patient responsibility forms.
* Perform financial functions with accuracy (i.e. charge entry) to ensure optimal payment for services.
* Assist billing department with insurance denials via monitoring and working worklists in the electronic medical records system
* Assists in patient care and related activities as instructed by the physical therapist, physical therapist assistant, occupational therapist, certified occupational therapist assistant or speech language pathologist.
* Manages patient interactions and implements service recovery techniques to ensure positive patient relations.
* Clean and organize work area and disinfect equipment after treatment
* Participate in daily log recording as required per site.
* Change linens, such as bed sheets and pillow cases.
* Contribute to a creative culture of daily continuous improvement
* ESSENTIAL FUNCTIONS
* PATIENT/CUSTOMER
* Essential Accountabilities
* Ensures communication and collaboration with supervisors and fellow co-workers to serve patients and other customers to the best of his/her ability.
* Is professional in all actions and appearance
* Ensure compliance with regulatory parameters
* Uses resources wisely - as if they were one's own.
* Demonstrates understanding and ownership of how his/her role contributes to achieving the success of the Department and the Health System.
* Demonstrates a personal commitment to ensuring a clean and safe working environment.
* Anticipates patients'/customers' needs and acts accordingly.
* Works to enhance patient satisfaction
* Assist patients and families
* Analyzes problems from the customers' point of view.
* Honors patient/customer/employee confidentiality.
* Seeks feedback on how to improve performance and offers constructive feedback, as well.
* Applies learning for improved performance.
* Presents self professionally & demonstrates professional behavior during interactions with others
* Strives to understand and value differences in others' race, nationality, gender, age, background, experience, and style.
* Customer Service Skills
* Utilizes AIDET principles to enhance communication.
* PATIENT/EMPLOYEE SAFETY ACCOUNTABILITIES
* Patient Care Providers
* Participates in Entity and Department wide initiatives for Patient /Employee safety
* Demonstrates an awareness of patient/ employee safety when carrying out daily responsibilities of their position.
* Validation of annual competencies required for the position
* OPERATIONS
* Essential Accountabilities
* Scheduling Functions
* Patient Identification
* Pre-Reg/Registration-Patient Information Updates
* Check-in Process
* Check-out Process
* Cash Collection
* Reconciliation and deposit.
* Insurance Verification Process
* Email
* Management of Medical Records
* Financial Counselor
* Department Productivity and goals (site specific)
* Site Opening Function
* Site Closing Function
* Ability to Multi-Task
* Understanding Clinical Work Processes
* Attendance/Time Management
* Involvement in Departmental Meetings
* Personal Impact
* Health System ID is worn in accordance to GSPP policy
*
Ensures compliance with all applicable federal, state, and local regulatory standards (ex TJC, DOH, FDA, HIPAA, HCFA, DPW, LCGME, SCGME, etc)
*
Flexible and readily adopts new processes and engages in practice operation changes
QUALIFICATIONS:
* To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Education
* High School Diploma required
* Associate's Degree preferred
* Work Experience
* Previous healthcare experience preferred
* Licenses / Certifications
* IDX Certification required
* Sunrise Billing system certification may be required
$31k-35k yearly est. 60d+ ago
Patient Cost Estimation Specialist I
Nemours
Patient access representative job in Wilmington, DE
Nemours is seeking a Patient Cost Estimation Specialist to join our team remotely. The Patient Cost Estimation Specialist reports to the manager of the Cost Estimation Team. The Specialist utilizes high-level customer service, healthcare finance and revenue cycle knowledge, and excellent communication skills. The Specialist has a detailed understanding of price transparency regulations, including but not limited to the No Surprises Act of 2020, and how it relates to challenges in a complex health care environment. This person is the primary contact for patient-families and colleagues seeking to understand financial care of services to be delivered.
The Patient Cost Estimation Specialist works closely with authorization, financial advocate, clinical representatives, and business stakeholders in order to most accurately provide estimated cost for patient-families. This person has extensive knowledge of patient benefit design and care delivered by Nemours in order to effectively help a patient-family understand how it relates to their scheduled procedure or service. They do this in a way that upholds a patient-centered model of care delivery and Nemours' values and standards of behavior.
Essential Functions:
Identify how an individual's planned service will relate to their specific payor and plan design, including but not limited to tiers and benefit levels.
Based on historical data, patient-specific information, and authorizations, identify the appropriate CPTs for which to estimate.
Deliver and communicate the patient cost estimate to both patient-families and providers, as applicable.
Discuss financial options with families. Collect pre-payments from patient-families.
Meet all regulations in regard to the No Surprises Act.
Builds and maintains effective enterprise-wide relationships with clinical team members, business operations, various department representatives, authorization specialists, financial advocates, and other stakeholders, as applicable.
Requirements:
High school Diploma required
Certified Revenue Cycle Representative (CRCR) required within first 12 months
Minimum of 3 years experience required
Healthcare experience required
About Us
Nemours Children's Health is an internationally recognized children's health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income.
As one of the nation's premier pediatric health systems, we're on a journey to discover better ways of approaching children's health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child's world a place to thrive. It's a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever.
Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.
To learn more about Nemours Children's and how we go well beyond medicine, visit us at *************** .
$29k-38k yearly est. 8d ago
Patient Cost Estimation Specialist I
The Nemours Foundation
Patient access representative job in Wilmington, DE
Nemours is seeking a Patient Cost Estimation Specialist to join our team remotely.
The Patient Cost Estimation Specialist reports to the manager of the Cost Estimation Team. The Specialist utilizes high-level customer service, healthcare finance and revenue cycle knowledge, and excellent communication skills. The Specialist has a detailed understanding of price transparency regulations, including but not limited to the No Surprises Act of 2020, and how it relates to challenges in a complex health care environment. This person is the primary contact for patient-families and colleagues seeking to understand financial care of services to be delivered.
The Patient Cost Estimation Specialist works closely with authorization, financial advocate, clinical representatives, and business stakeholders in order to most accurately provide estimated cost for patient-families. This person has extensive knowledge of patient benefit design and care delivered by Nemours in order to effectively help a patient-family understand how it relates to their scheduled procedure or service. They do this in a way that upholds a patient-centered model of care delivery and Nemours' values and standards of behavior.
Essential Functions:
Identify how an individual's planned service will relate to their specific payor and plan design, including but not limited to tiers and benefit levels.
Based on historical data, patient-specific information, and authorizations, identify the appropriate CPTs for which to estimate.
Deliver and communicate the patient cost estimate to both patient-families and providers, as applicable.
Discuss financial options with families. Collect pre-payments from patient-families.
Meet all regulations in regard to the No Surprises Act.
Builds and maintains effective enterprise-wide relationships with clinical team members, business operations, various department representatives, authorization specialists, financial advocates, and other stakeholders, as applicable.
Requirements:
Associates Degree or 2 years of training beyond high school required
Certified Revenue Cycle Representative (CRCR) required within first 12 months
Minimum of 3 years experience required
Healthcare experience required
$29k-38k yearly est. Auto-Apply 9d ago
Learn more about patient access representative jobs
How much does a patient access representative earn in Vineland, NJ?
The average patient access representative in Vineland, NJ earns between $29,000 and $48,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.
Average patient access representative salary in Vineland, NJ
$37,000
What are the biggest employers of Patient Access Representatives in Vineland, NJ?
The biggest employers of Patient Access Representatives in Vineland, NJ are: