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Patient services manager vs medical director

The differences between patient services managers and medical directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a patient services manager and a medical director. Additionally, a medical director has an average salary of $230,317, which is higher than the $69,729 average annual salary of a patient services manager.

The top three skills for a patient services manager include patients, patient care and patient service. The most important skills for a medical director are patients, medical care, and medical services.

Patient services manager vs medical director overview

Patient Services ManagerMedical Director
Yearly salary$69,729$230,317
Hourly rate$33.52$110.73
Growth rate28%28%
Number of jobs157,29475,810
Job satisfaction-4
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 32%
Average age4747
Years of experience66

What does a patient services manager do?

A patient services manager is responsible for providing high-quality medical services for the patients, implementing standard protocols and strict regulations to ensure the safety and security of the medical facility. Patient services managers monitor the adequacy of medical tools and materials, as well as inspecting the conditional efficiency of equipment and machinery. They also assist other medical professionals in performing procedures and administering medications for the patients. A patient services manager handles the departmental budget, allocating enough resources to support medical operations and functions.

What does a medical director do?

A medical director is responsible for handling the overall supervision of different medical departments, managing the coordination between medical teams to ensure smooth operations and achieve high-quality care services for the patients. Medical directors enforce strict guidelines and safety measures for everyone's adherence. They also implement medical care programs, recruit medical staff, inspect the adequacy of medical equipment, respond to patient's inquiries and concerns, and oversee the facilities' procedures. A medical director manages the budget of the department, allocating equal resources to address every need.

Patient services manager vs medical director salary

Patient services managers and medical directors have different pay scales, as shown below.

Patient Services ManagerMedical Director
Average salary$69,729$230,317
Salary rangeBetween $41,000 And $117,000Between $143,000 And $369,000
Highest paying CityBeverly, MASeattle, WA
Highest paying stateMassachusettsAlaska
Best paying companySanofi GenzymeUnitedHealth Group
Best paying industryHealth CareInsurance

Differences between patient services manager and medical director education

There are a few differences between a patient services manager and a medical director in terms of educational background:

Patient Services ManagerMedical Director
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 32%
Most common majorBusinessMedicine
Most common collegeUniversity of PennsylvaniaUniversity of Michigan - Ann Arbor

Patient services manager vs medical director demographics

Here are the differences between patient services managers' and medical directors' demographics:

Patient Services ManagerMedical Director
Average age4747
Gender ratioMale, 23.4% Female, 76.6%Male, 57.0% Female, 43.0%
Race ratioBlack or African American, 12.5% Unknown, 4.3% Hispanic or Latino, 14.3% Asian, 7.6% White, 60.6% American Indian and Alaska Native, 0.7%Black or African American, 11.0% Unknown, 4.3% Hispanic or Latino, 14.2% Asian, 7.9% White, 61.8% American Indian and Alaska Native, 0.7%
LGBT Percentage12%12%

Differences between patient services manager and medical director duties and responsibilities

Patient services manager example responsibilities.

  • Manage the liquidity and oversight of assign hospital accounts, ensuring aging and recovery expectations are meet.
  • Confirm correct diagnosis codes and CPT codes are process to ensure accurate billing and filing of medical claims.
  • Adhere to JACHO and CMS regulatory standards.
  • Coordinate clerical staff training sessions in OSHA requirements.
  • Steer the strict adherence to JACHO, NYS-DOH and CMS regulatory guidelines.
  • Comply with practice policies including, but not limit to OSHA and HIPAA.
    • Show more

Medical director example responsibilities.

  • Manage OPD for acute injuries.
  • Manage patients with diabetes, hypertension and other medical problems.
  • Manage patients living with HIV/AIDS, tuberculosis, and other sexually transmit infections.
  • Manage hypertension and diabetes in elderly patients
  • Conduct psychiatry evaluations and treatment, manage co-occurring disorders.
  • Manage budget planning, forecasting and accruals for improve financial management.
    • Show more

Patient services manager vs medical director skills

Common patient services manager skills
  • Patients, 21%
  • Patient Care, 13%
  • Patient Service, 11%
  • Customer Service, 7%
  • Tray Line, 6%
  • Food Service, 6%
Common medical director skills
  • Patients, 12%
  • Medical Care, 7%
  • Medical Services, 6%
  • Utilization Review, 5%
  • Appeals, 5%
  • Internal Medicine, 4%

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Updated January 8, 2025

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