Patient services manager vs nursing director

The differences between patient services managers and nursing directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a patient services manager and a nursing director. Additionally, a nursing director has an average salary of $87,643, which is higher than the $69,729 average annual salary of a patient services manager.

The top three skills for a patient services manager include patients, patient care and patient service. The most important skills for a nursing director are patients, term care, and home health.

Patient services manager vs nursing director overview

	Patient Services Manager	Nursing Director
Yearly salary	$69,729	$87,643
Hourly rate	$33.52	$42.14
Growth rate	28%	28%
Number of jobs	157,294	76,956
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 55%	Associate Degree, 44%
Average age	47	47
Years of experience	6	6

What does a patient services manager do?

A patient services manager is responsible for providing high-quality medical services for the patients, implementing standard protocols and strict regulations to ensure the safety and security of the medical facility. Patient services managers monitor the adequacy of medical tools and materials, as well as inspecting the conditional efficiency of equipment and machinery. They also assist other medical professionals in performing procedures and administering medications for the patients. A patient services manager handles the departmental budget, allocating enough resources to support medical operations and functions.

What does a nursing director do?

A nursing director's role is to oversee and evaluate all nurse staff in a hospital or organization, ensuring their efficiency at providing care towards patients. A nursing director's responsibilities mainly revolve around administrative tasks such as coordinating with physicians and other consultants, producing reports, conducting assessments, managing the budget and expenditures, and resolving issues. Furthermore, a nursing director must keep and maintain accurate records, ensuring all procedures adhere to the highest health standards and aligns with the hospital's policies and regulations.

Patient services manager vs nursing director salary

Patient services managers and nursing directors have different pay scales, as shown below.

	Patient Services Manager	Nursing Director
Average salary	$69,729	$87,643
Salary range	Between $41,000 And $117,000	Between $64,000 And $118,000
Highest paying City	Beverly, MA	San Francisco, CA
Highest paying state	Massachusetts	California
Best paying company	Sanofi Genzyme	Oculus
Best paying industry	Health Care	Health Care

Differences between patient services manager and nursing director education

There are a few differences between a patient services manager and a nursing director in terms of educational background:

	Patient Services Manager	Nursing Director
Most common degree	Bachelor's Degree, 55%	Associate Degree, 44%
Most common major	Business	Nursing
Most common college	University of Pennsylvania	University of Michigan - Ann Arbor

Patient services manager vs nursing director demographics

Here are the differences between patient services managers' and nursing directors' demographics:

	Patient Services Manager	Nursing Director
Average age	47	47
Gender ratio	Male, 23.4% Female, 76.6%	Male, 11.6% Female, 88.4%
Race ratio	Black or African American, 12.5% Unknown, 4.3% Hispanic or Latino, 14.3% Asian, 7.6% White, 60.6% American Indian and Alaska Native, 0.7%	Black or African American, 11.5% Unknown, 4.3% Hispanic or Latino, 14.7% Asian, 7.5% White, 61.4% American Indian and Alaska Native, 0.7%
LGBT Percentage	12%	12%

Differences between patient services manager and nursing director duties and responsibilities

Patient services manager example responsibilities.

Manage the liquidity and oversight of assign hospital accounts, ensuring aging and recovery expectations are meet.
Confirm correct diagnosis codes and CPT codes are process to ensure accurate billing and filing of medical claims.
Adhere to JACHO and CMS regulatory standards.
Coordinate clerical staff training sessions in OSHA requirements.
Steer the strict adherence to JACHO, NYS-DOH and CMS regulatory guidelines.
Comply with practice policies including, but not limit to OSHA and HIPAA.

Nursing director example responsibilities.

Manage FTE'S of the units.
Manage FTE numbers by following staffing grids.
Lead in the implementation of whole house telemetry.
Manage and provide inpatient nursing care for all aspects of general surgery.
Manage and coordinate all aspects of nursing and ancillary services for successful operation of the SNF.
Complete comprehensive assessments for all LTC residents which include managing falls, pain, skin integrity, and medications.

Patient services manager vs nursing director skills

Common patient services manager skills

Patients, 21%
Patient Care, 13%
Patient Service, 11%
Customer Service, 7%
Tray Line, 6%
Food Service, 6%

Common nursing director skills

Patients, 16%
Term Care, 8%
Home Health, 7%
Resident Care, 6%
Rehabilitation, 5%
Infection Control, 5%

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Patient Services Manager
Patient Services Manager vs Nursing Director

Updated January 8, 2025

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