Patient services manager vs patient account manager

The differences between patient services managers and patient account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a patient services manager and a patient account manager. Additionally, a patient account manager has an average salary of $70,777, which is higher than the $69,729 average annual salary of a patient services manager.

The top three skills for a patient services manager include patients, patient care and patient service. The most important skills for a patient account manager are patients, customer service, and patient accounts.

Patient services manager vs patient account manager overview

	Patient Services Manager	Patient Account Manager
Yearly salary	$69,729	$70,777
Hourly rate	$33.52	$34.03
Growth rate	28%	28%
Number of jobs	157,294	152,009
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 55%
Average age	47	47
Years of experience	6	6

What does a patient services manager do?

A patient services manager is responsible for providing high-quality medical services for the patients, implementing standard protocols and strict regulations to ensure the safety and security of the medical facility. Patient services managers monitor the adequacy of medical tools and materials, as well as inspecting the conditional efficiency of equipment and machinery. They also assist other medical professionals in performing procedures and administering medications for the patients. A patient services manager handles the departmental budget, allocating enough resources to support medical operations and functions.

What does a patient account manager do?

A patient account manager is responsible for supervising patient accounts, processing claims and payments, and resolving insurance discrepancies. Patient account managers coordinate with insurance companies to verify claims records and update patients' information in the database. They also handle the budget for the department and join the senior management in strategizing techniques to improve account operations and processes. A patient account manager must have excellent organizational and leadership skills, especially in managing disputes and assisting the patient account representatives with their inquiries and concerns.

Patient services manager vs patient account manager salary

Patient services managers and patient account managers have different pay scales, as shown below.

	Patient Services Manager	Patient Account Manager
Average salary	$69,729	$70,777
Salary range	Between $41,000 And $117,000	Between $42,000 And $117,000
Highest paying City	Beverly, MA	-
Highest paying state	Massachusetts	-
Best paying company	Sanofi Genzyme	-
Best paying industry	Health Care	-

Differences between patient services manager and patient account manager education

There are a few differences between a patient services manager and a patient account manager in terms of educational background:

	Patient Services Manager	Patient Account Manager
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 55%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Patient services manager vs patient account manager demographics

Here are the differences between patient services managers' and patient account managers' demographics:

	Patient Services Manager	Patient Account Manager
Average age	47	47
Gender ratio	Male, 23.4% Female, 76.6%	Male, 20.2% Female, 79.8%
Race ratio	Black or African American, 12.5% Unknown, 4.3% Hispanic or Latino, 14.3% Asian, 7.6% White, 60.6% American Indian and Alaska Native, 0.7%	Black or African American, 11.9% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 7.1% White, 61.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	12%	12%

Differences between patient services manager and patient account manager duties and responsibilities

Patient services manager example responsibilities.

Manage the liquidity and oversight of assign hospital accounts, ensuring aging and recovery expectations are meet.
Confirm correct diagnosis codes and CPT codes are process to ensure accurate billing and filing of medical claims.
Adhere to JACHO and CMS regulatory standards.
Coordinate clerical staff training sessions in OSHA requirements.
Steer the strict adherence to JACHO, NYS-DOH and CMS regulatory guidelines.
Comply with practice policies including, but not limit to OSHA and HIPAA.

Patient account manager example responsibilities.

Manage CLIA certify laboratory ensuring quality and proficiency standards of several non-waive proficiency tests.
Manage the credentialing of all new providers by ensuring that their Medicare and Medicaid applications are complete accurately and timely.
Manage all medical billing relate operations including insurance and Medicaid verification, coding, accounts receivable, billing and collections.
Manage major transformation by creating/designing and implementing new EHR operating system providing communications, training and technical support throughout the process.
Enter demographics and work on EOB's.
Move the general surgery clinic from one location to another on campus.

Patient services manager vs patient account manager skills

Common patient services manager skills

Patients, 21%
Patient Care, 13%
Patient Service, 11%
Customer Service, 7%
Tray Line, 6%
Food Service, 6%

Common patient account manager skills

Patients, 22%
Customer Service, 13%
Patient Accounts, 10%
Revenue Cycle, 9%
Patient Care, 4%
Patient Registration, 4%

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Patient Services Manager
Patient Services Manager vs Patient Account Manager

Updated January 8, 2025

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