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Personal lines account manager vs commercial account manager

The differences between personal lines account managers and commercial account managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a commercial account manager has an average salary of $59,175, which is higher than the $51,472 average annual salary of a personal lines account manager.

The top three skills for a personal lines account manager include customer service, management system and account management. The most important skills for a commercial account manager are customer service, CRM, and account management.

Personal lines account manager vs commercial account manager overview

Personal Lines Account ManagerCommercial Account Manager
Yearly salary$51,472$59,175
Hourly rate$24.75$28.45
Growth rate6%5%
Number of jobs73,055166,435
Job satisfaction--
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 65%
Average age4646
Years of experience-8

What does a personal lines account manager do?

Personal lines account managers must have insurance agent licensing, field expertise, and technical understanding of personal line coverages and industry procedures. They are required to meet client insurance needs and to provide prompt, accurate, and professional services to clients and companies. This career pays an average of $63K per year.

What does a commercial account manager do?

A commercial account manager's role is to offer products and services to businesses and firms, building positive relationships to establish a strong client base. Their responsibilities often revolve around performing research and market analysis to find sales opportunities, devising strategies to identify client needs, and maintaining records of all data and transactions. They may also reach out to potential clients through calls and correspondence, even arrange appointments to discuss products and negotiate sales. Furthermore, as a commercial account manager, it is essential to lead and encourage the workforce, all while adhering to the company's policies and regulations.

Personal lines account manager vs commercial account manager salary

Personal lines account managers and commercial account managers have different pay scales, as shown below.

Personal Lines Account ManagerCommercial Account Manager
Average salary$51,472$59,175
Salary rangeBetween $39,000 And $67,000Between $41,000 And $84,000
Highest paying CityMilwaukee, WISan Francisco, CA
Highest paying stateAlaskaHawaii
Best paying companyBrowning DayVMware
Best paying industryUtilitiesManufacturing

Differences between personal lines account manager and commercial account manager education

There are a few differences between a personal lines account manager and a commercial account manager in terms of educational background:

Personal Lines Account ManagerCommercial Account Manager
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 65%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Southern California

Personal lines account manager vs commercial account manager demographics

Here are the differences between personal lines account managers' and commercial account managers' demographics:

Personal Lines Account ManagerCommercial Account Manager
Average age4646
Gender ratioMale, 15.0% Female, 85.0%Male, 60.1% Female, 39.9%
Race ratioBlack or African American, 9.4% Unknown, 3.6% Hispanic or Latino, 16.1% Asian, 4.9% White, 65.9% American Indian and Alaska Native, 0.1%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between personal lines account manager and commercial account manager duties and responsibilities

Personal lines account manager example responsibilities.

  • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
  • Maintain inventory, logistics, purchasing and supplies.
  • Organize seminars, run comparison quotes and mail out marketing kits.
  • Quoted and write new business, and service existing accounts including re-marketing, renewals, and cross-selling.
  • Facilitate seamless on site services and last-minute logistics requests (grind transport, catering, etc . )
  • Prepare client presentations on PowerPoint.
  • Show more

Commercial account manager example responsibilities.

  • Oversee all accounting functions and manage accounts in QuickBooks (payable and receivable).
  • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
  • Demonstrate strong technical sales knowledge with software manufacturers and licensing programs for the SMB and enterprise segments.
  • Provide SMB clients one on one consulting services by strategically presenting wireless solutions that help them do business more efficiently.
  • Conduct regular account appraisals to accelerate customer adoption by working closely with the customer to educate and assess cloud technology needs.
  • Use QuickBooks for invoicing, accounts payable, accounts receivable, and balancing bank statements.
  • Show more

Personal lines account manager vs commercial account manager skills

Common personal lines account manager skills
  • Customer Service, 32%
  • Management System, 13%
  • Account Management, 9%
  • Policy Changes, 5%
  • Insurance Carriers, 5%
  • Cross-Selling, 3%
Common commercial account manager skills
  • Customer Service, 19%
  • CRM, 12%
  • Account Management, 7%
  • Product Knowledge, 5%
  • Cam, 3%
  • Sales Process, 3%