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Personal lines account manager vs field agent

The differences between personal lines account managers and field agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a personal lines account manager has an average salary of $51,472, which is higher than the $37,324 average annual salary of a field agent.

The top three skills for a personal lines account manager include customer service, management system and account management. The most important skills for a field agent are GPS, long-term care, and health insurance.

Personal lines account manager vs field agent overview

Personal Lines Account ManagerField Agent
Yearly salary$51,472$37,324
Hourly rate$24.75$17.94
Growth rate6%6%
Number of jobs73,05596,067
Job satisfaction--
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 52%
Average age4646
Years of experience--

What does a personal lines account manager do?

Personal lines account managers must have insurance agent licensing, field expertise, and technical understanding of personal line coverages and industry procedures. They are required to meet client insurance needs and to provide prompt, accurate, and professional services to clients and companies. This career pays an average of $63K per year.

What does a field agent do?

Field agents are the ones who work and do their job not inside the four corners of the office; instead, they do the assigned task outside. They often are expected to have good communication skills so that they can get a response from the most unwilling person in the area. Besides, they must also possess good character traits and professionalism to effectively address higher-up's concerns. As the man on the field, they provide customer support more effectively.

Personal lines account manager vs field agent salary

Personal lines account managers and field agents have different pay scales, as shown below.

Personal Lines Account ManagerField Agent
Average salary$51,472$37,324
Salary rangeBetween $39,000 And $67,000Between $27,000 And $51,000
Highest paying CityMilwaukee, WIBoston, MA
Highest paying stateAlaskaAlaska
Best paying companyBrowning DaySmith Seckman Reid
Best paying industryUtilitiesFinance

Differences between personal lines account manager and field agent education

There are a few differences between a personal lines account manager and a field agent in terms of educational background:

Personal Lines Account ManagerField Agent
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Personal lines account manager vs field agent demographics

Here are the differences between personal lines account managers' and field agents' demographics:

Personal Lines Account ManagerField Agent
Average age4646
Gender ratioMale, 15.0% Female, 85.0%Male, 66.0% Female, 34.0%
Race ratioBlack or African American, 9.4% Unknown, 3.6% Hispanic or Latino, 16.1% Asian, 4.9% White, 65.9% American Indian and Alaska Native, 0.1%Black or African American, 9.2% Unknown, 3.6% Hispanic or Latino, 15.7% Asian, 4.8% White, 66.5% American Indian and Alaska Native, 0.1%
LGBT Percentage7%7%

Differences between personal lines account manager and field agent duties and responsibilities

Personal lines account manager example responsibilities.

  • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
  • Maintain inventory, logistics, purchasing and supplies.
  • Organize seminars, run comparison quotes and mail out marketing kits.
  • Quoted and write new business, and service existing accounts including re-marketing, renewals, and cross-selling.
  • Facilitate seamless on site services and last-minute logistics requests (grind transport, catering, etc . )
  • Prepare client presentations on PowerPoint.
  • Show more

Field agent example responsibilities.

  • Sell life insurance, long term care insurance and retirement annuities to assign members.
  • Assist senior base clients with understanding and purchasing Medicare supplements, annuities, health and life insurance products.
  • Operate remote telecommunications using applications and secure computer communications to troubleshoot and resolve issues on customer Samsung devices.
  • Help maintain Primerica as the number one source for insurance needs by directly switching accounts over to the company.

Personal lines account manager vs field agent skills

Common personal lines account manager skills
  • Customer Service, 32%
  • Management System, 13%
  • Account Management, 9%
  • Policy Changes, 5%
  • Insurance Carriers, 5%
  • Cross-Selling, 3%
Common field agent skills
  • GPS, 28%
  • Long-Term Care, 17%
  • Health Insurance, 10%
  • Annuities, 9%
  • Subpoenas, 6%
  • Life Insurance Products, 6%