Post job

Personal lines account manager vs insurance broker

The differences between personal lines account managers and insurance brokers can be seen in a few details. Each job has different responsibilities and duties. Additionally, an insurance broker has an average salary of $94,006, which is higher than the $51,472 average annual salary of a personal lines account manager.

The top three skills for a personal lines account manager include customer service, management system and account management. The most important skills for an insurance broker are customer service, life insurance products, and lead generation.

Personal lines account manager vs insurance broker overview

Personal Lines Account ManagerInsurance Broker
Yearly salary$51,472$94,006
Hourly rate$24.75$45.20
Growth rate6%6%
Number of jobs73,05538,403
Job satisfaction--
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 64%
Average age4646
Years of experience--

What does a personal lines account manager do?

Personal lines account managers must have insurance agent licensing, field expertise, and technical understanding of personal line coverages and industry procedures. They are required to meet client insurance needs and to provide prompt, accurate, and professional services to clients and companies. This career pays an average of $63K per year.

What does an insurance broker do?

Insurance brokers are responsible for assisting clients to determine their liability risks and in selecting the appropriate policies for their family, home, business, or automobile to ensure their protection. They direct clients in creating a sound decision and supply them with a variety of quotes that best suit their needs. Their duties include demonstrating the benefits, terms, conditions, and suspension for a number of participating insurance policies. Also, they may negotiate lesser rates for their clients and continue in guiding these clients in technical issues like filing a claim or changing their insurance coverage.

Personal lines account manager vs insurance broker salary

Personal lines account managers and insurance brokers have different pay scales, as shown below.

Personal Lines Account ManagerInsurance Broker
Average salary$51,472$94,006
Salary rangeBetween $39,000 And $67,000Between $62,000 And $141,000
Highest paying CityMilwaukee, WIBirmingham, AL
Highest paying stateAlaskaWashington
Best paying companyBrowning DayLiberty Mutual Insurance
Best paying industryUtilitiesInsurance

Differences between personal lines account manager and insurance broker education

There are a few differences between a personal lines account manager and an insurance broker in terms of educational background:

Personal Lines Account ManagerInsurance Broker
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 64%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Personal lines account manager vs insurance broker demographics

Here are the differences between personal lines account managers' and insurance brokers' demographics:

Personal Lines Account ManagerInsurance Broker
Average age4646
Gender ratioMale, 15.0% Female, 85.0%Male, 62.5% Female, 37.5%
Race ratioBlack or African American, 9.4% Unknown, 3.6% Hispanic or Latino, 16.1% Asian, 4.9% White, 65.9% American Indian and Alaska Native, 0.1%Black or African American, 9.3% Unknown, 3.6% Hispanic or Latino, 15.9% Asian, 4.9% White, 66.2% American Indian and Alaska Native, 0.1%
LGBT Percentage7%7%

Differences between personal lines account manager and insurance broker duties and responsibilities

Personal lines account manager example responsibilities.

  • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
  • Maintain inventory, logistics, purchasing and supplies.
  • Organize seminars, run comparison quotes and mail out marketing kits.
  • Quoted and write new business, and service existing accounts including re-marketing, renewals, and cross-selling.
  • Facilitate seamless on site services and last-minute logistics requests (grind transport, catering, etc . )
  • Prepare client presentations on PowerPoint.
  • Show more

Insurance broker example responsibilities.

  • Used consultative upselling techniques to provide leads
  • Work as an independent financial planner selling life insurance and annuities to individuals and families
  • Facilitate communications between doctors, hospitals, third party insurance companies and patients to obtain and verify patient billing information.
  • Deliver on the GEICO promise to customers by solving problems and giving competent insurance advice in a courteous and proficient manner.

Personal lines account manager vs insurance broker skills

Common personal lines account manager skills
  • Customer Service, 32%
  • Management System, 13%
  • Account Management, 9%
  • Policy Changes, 5%
  • Insurance Carriers, 5%
  • Cross-Selling, 3%
Common insurance broker skills
  • Customer Service, 11%
  • Life Insurance Products, 8%
  • Lead Generation, 8%
  • Financial Resources, 8%
  • Annuities, 8%
  • Insurance Carriers, 6%