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Practice manager vs patient account manager

The differences between practice managers and patient account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a practice manager and a patient account manager. Additionally, a practice manager has an average salary of $107,374, which is higher than the $70,777 average annual salary of a patient account manager.

The top three skills for a practice manager include patients, patient care and customer service. The most important skills for a patient account manager are patients, customer service, and patient accounts.

Practice manager vs patient account manager overview

Practice ManagerPatient Account Manager
Yearly salary$107,374$70,777
Hourly rate$51.62$34.03
Growth rate28%28%
Number of jobs38,196152,009
Job satisfaction4-
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 55%
Average age4747
Years of experience66

What does a practice manager do?

A practice manager is responsible for supervising daily operations, especially on the side of the medical industry. Practice managers monitor staffing needs, train new employees, and evaluate the employees' productivity and performance. They also enforce strict guidelines and procedures, ensuring that the processes adhere to the legal standards and regulatory requirements. Practice managers also maintain budget goals, creating cost estimates and expense reports. A practice manager must have strong communication, analytical, and critical-thinking skills, as well as comprehensive knowledge of the medical industry practices.

What does a patient account manager do?

A patient account manager is responsible for supervising patient accounts, processing claims and payments, and resolving insurance discrepancies. Patient account managers coordinate with insurance companies to verify claims records and update patients' information in the database. They also handle the budget for the department and join the senior management in strategizing techniques to improve account operations and processes. A patient account manager must have excellent organizational and leadership skills, especially in managing disputes and assisting the patient account representatives with their inquiries and concerns.

Practice manager vs patient account manager salary

Practice managers and patient account managers have different pay scales, as shown below.

Practice ManagerPatient Account Manager
Average salary$107,374$70,777
Salary rangeBetween $65,000 And $175,000Between $42,000 And $117,000
Highest paying CityProvidence, RI-
Highest paying stateRhode Island-
Best paying companyDavis Wright Tremaine-
Best paying industryTechnology-

Differences between practice manager and patient account manager education

There are a few differences between a practice manager and a patient account manager in terms of educational background:

Practice ManagerPatient Account Manager
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Practice manager vs patient account manager demographics

Here are the differences between practice managers' and patient account managers' demographics:

Practice ManagerPatient Account Manager
Average age4747
Gender ratioMale, 25.3% Female, 74.7%Male, 20.2% Female, 79.8%
Race ratioBlack or African American, 11.9% Unknown, 4.3% Hispanic or Latino, 14.2% Asian, 7.9% White, 61.0% American Indian and Alaska Native, 0.7%Black or African American, 11.9% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 7.1% White, 61.1% American Indian and Alaska Native, 0.7%
LGBT Percentage12%12%

Differences between practice manager and patient account manager duties and responsibilities

Practice manager example responsibilities.

  • Secure new engagements worldwide, and lead numerous ERP and CRM initiatives.
  • Manage a great team of 7 consultants that deliver outstanding ERP solutions.
  • Supervise and manage a staff of 12.5 FTE personnel and 4 FTE physicians.
  • Accomplish at applying knowledge of veterinary science and compassion for animals to ensure optimal care.
  • Manage all aspects of establishing, setting and implementing standards and work processes to ensure well running PMO.
  • Manage the selection process and implementation of the practice's EMR by reviewing and updating the system as needed.
  • Show more

Patient account manager example responsibilities.

  • Manage CLIA certify laboratory ensuring quality and proficiency standards of several non-waive proficiency tests.
  • Manage the credentialing of all new providers by ensuring that their Medicare and Medicaid applications are complete accurately and timely.
  • Manage all medical billing relate operations including insurance and Medicaid verification, coding, accounts receivable, billing and collections.
  • Manage major transformation by creating/designing and implementing new EHR operating system providing communications, training and technical support throughout the process.
  • Enter demographics and work on EOB's.
  • Move the general surgery clinic from one location to another on campus.
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Practice manager vs patient account manager skills

Common practice manager skills
  • Patients, 17%
  • Patient Care, 8%
  • Customer Service, 6%
  • PET, 5%
  • Practice Management, 4%
  • Payroll, 3%
Common patient account manager skills
  • Patients, 22%
  • Customer Service, 13%
  • Patient Accounts, 10%
  • Revenue Cycle, 9%
  • Patient Care, 4%
  • Patient Registration, 4%

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