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The differences between projection technicians and customer support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a projection technician and a customer support technician. Additionally, a projection technician has an average salary of $49,505, which is higher than the $36,361 average annual salary of a customer support technician.
The top three skills for a projection technician include project management, plumbing and technical support. The most important skills for a customer support technician are customer service, customer support, and SQL.
| Projection Technician | Customer Support Technician | |
| Yearly salary | $49,505 | $36,361 |
| Hourly rate | $23.80 | $17.48 |
| Growth rate | 10% | 10% |
| Number of jobs | 102,413 | 117,102 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 46% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Projection Technicians are responsible for managing the operations of a projection booth. Their duties include managing film projectors, assisting in film content programming and formatting, oversee video recordings, and monitor screen image as well as audio levels. They ensure proper soundtrack and film print storage, conduct preventive maintenance for projectors, and undertake theatre checks daily. Projection Technicians also document print condition logs and provide technical assistance for building equipment.
A customer support technician is responsible for resolving customer complaints with their network issues through remote communication, providing the customers with a step-by-step procedure to fix their systems. Customer support technicians assist the customers in setting up their programs and applications, guiding them with the instructional manuals, and responding to the inquiries and concerns they have. They also escalate high-level complaints to the immediate supervisor as needed while monitoring system solutions and creating technical tickets.
Projection technicians and customer support technicians have different pay scales, as shown below.
| Projection Technician | Customer Support Technician | |
| Average salary | $49,505 | $36,361 |
| Salary range | Between $30,000 And $79,000 | Between $23,000 And $56,000 |
| Highest paying City | San Jose, CA | New York, NY |
| Highest paying state | California | New Jersey |
| Best paying company | PayPal | Adobe |
| Best paying industry | Technology | Technology |
There are a few differences between a projection technician and a customer support technician in terms of educational background:
| Projection Technician | Customer Support Technician | |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 46% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between projection technicians' and customer support technicians' demographics:
| Projection Technician | Customer Support Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 75.4% Female, 24.6% | Male, 66.1% Female, 33.9% |
| Race ratio | Black or African American, 10.6% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 13.3% White, 54.6% American Indian and Alaska Native, 0.4% | Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 56.7% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |