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The differences between real estate administrative assistants and customer service administrative assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a real estate administrative assistant and a customer service administrative assistant. Additionally, a real estate administrative assistant has an average salary of $39,868, which is higher than the $33,741 average annual salary of a customer service administrative assistant.
The top three skills for a real estate administrative assistant include powerpoint, data entry and travel arrangements. The most important skills for a customer service administrative assistant are data entry, purchase orders, and payroll.
| Real Estate Administrative Assistant | Customer Service Administrative Assistant | |
| Yearly salary | $39,868 | $33,741 |
| Hourly rate | $19.17 | $16.22 |
| Growth rate | -8% | -8% |
| Number of jobs | 61,168 | 93,535 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 38% |
| Average age | 50 | 50 |
| Years of experience | 2 | 2 |
A real estate administrative assistant is responsible for performing administrative and clerical duties to support real estate operations and assist clients in processing their property documents. Real estate administrative assistants schedule property inspections for real estate agents, file and sort documents, manage payments posting, and respond to the clients' inquiries and concerns. They also maintain files, manage inventories, and inform the clients of any updates regarding their requests. A real estate administrative assistant must have excellent communication and organizational skills, especially in confirming the account information of clients and ensure forms completion.
A customer service administrative assistant is responsible for responding to customers' inquiries and concerns, alongside performing administrative tasks as required. Customer service administrative assistants must escalate high-level complaints to the appropriate department, organize client meetings, process business letters, assist with developing promotional offers and marketing materials, and research potential clients. They also manage inventories and request stock supplies, create expense reports, and update customer records in the database. A customer service administrative assistant must have excellent customer service skills, as well as the ability to multitask and work under pressure and strict deadlines.
Real estate administrative assistants and customer service administrative assistants have different pay scales, as shown below.
| Real Estate Administrative Assistant | Customer Service Administrative Assistant | |
| Average salary | $39,868 | $33,741 |
| Salary range | Between $29,000 And $53,000 | Between $28,000 And $40,000 |
| Highest paying City | Brooklyn Park, MN | Everett, WA |
| Highest paying state | Massachusetts | Washington |
| Best paying company | Re/max Results | Uline |
| Best paying industry | Retail | Finance |
There are a few differences between a real estate administrative assistant and a customer service administrative assistant in terms of educational background:
| Real Estate Administrative Assistant | Customer Service Administrative Assistant | |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 38% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | Western Carolina University |
Here are the differences between real estate administrative assistants' and customer service administrative assistants' demographics:
| Real Estate Administrative Assistant | Customer Service Administrative Assistant | |
| Average age | 50 | 50 |
| Gender ratio | Male, 12.2% Female, 87.8% | Male, 10.7% Female, 89.3% |
| Race ratio | Black or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.2% Asian, 3.8% White, 66.2% American Indian and Alaska Native, 0.7% | Black or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.0% Asian, 3.8% White, 66.4% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 6% |