Receptionist jobs in Knik-Fairview, AK - 71 jobs

Medical Network of Alaska (MNA) is seeking a professional and compassionate Medical Receptionist to serve as the first point of contact for patients at our busy family medicine practice. The ideal candidate will provide professional, courteous, and efficient service to patients, visitors, and staff while managing daily front desk operations. Responsibilities include patient check-in/check-out, appointment scheduling, accurate data entry, and supporting smooth clinic workflows. This role requires exceptional customer service, strict confidentiality, and a commitment to delivering a superior patient experience from check-in to check-out. Essential Duties and Responsibilities - Medical Receptionist Patient Services & Front Desk Operations Greet patients, visitors, and staff professionally and warmly. Manage patient check-in and check-out processes efficiently. Register new patients and update existing patient information. Verify insurance coverage and collect co-payments, deductibles, and outstanding balances. Schedule, reschedule, and cancel appointments across multiple providers; maintain waitlists and ensure schedules are optimized. Coordinate referrals, specialist appointments, and vendor meetings as requested. Operate multi-line phone system; answer inquiries, direct calls, and follow up on voicemails every 3-4 hours. Screen and triage patient needs in-person, by phone, or email, directing them appropriately. Maintain a clean, organized, and welcoming reception area; sort and distribute mail promptly. Check and respond to patient emails, directing inquiries to the correct department. Scheduling & Coordination Confirm patient appointments and proactively manage scheduling buckets to ensure no slots remain unused. Contact patients who are no-shows, create no-show claims, and collect applicable fees. Screen schedules to ensure all required documentation is on file, including IDs, insurance cards, HIPAA consent, telemedicine consent, minor consent forms, medical history forms, self-pay consent, and financial policies. Verify Tricare and VA authorizations and reschedule patients if authorizations are missing. Contact patients in advance for large balances and assist with Medicaid travel vouchers. Review appointment ticklers and worklists; schedule follow-ups as needed and remove unnecessary items. Patient Records & Documentation Maintain accurate and up-to-date patient records in the electronic medical record (EMR) system. Process patient registration forms, insurance documentation, and other required paperwork. File and scan documents into the EMR, ensuring proper labeling, organization, and confidentiality. Coordinate and process Release of Information (ROI) forms, ensuring compliance with HIPAA; scan and assign forms to medical records promptly. Financial Transactions & Patient Support Collect and post patient payments, including co-pays, deductibles, coinsurance, outstanding balances, and guarantor payments. Provide accurate patient estimates and explain financial policies, payment options, and insurance coverage. Assist patients with billing inquiries, payment arrangements, and financial guidance. Reconcile daily cash receipts, ensure all funds are accounted for, and prepare bank deposits. Process insurance authorizations and verify benefits. Administrative Support & Additional Duties Prepare daily schedules and patient charts for providers. Handle prescription refill requests per practice protocols. Manage patient flow and communicate delays to waiting patients. Assist with medical records requests and releases. Support clinical team with administrative tasks as needed. Maintain office supplies and equipment. Contribute to process improvements and workflow efficiencies. Perform other duties as assigned by management. Essential Duties and Responsibilities Front Desk Operations Greet patients, visitors, and staff warmly and professionally. Manage patient check-in and check-out processes efficiently. Maintain a clean, organized, and welcoming reception area and lobby. Sort and distribute incoming mail promptly to the appropriate staff or departments. Check and manage patient emails, responding appropriately or directing inquiries to the correct department. Communication Operate a multi-line telephone system professionally, handling inquiries, appointment requests, and patient concerns. Screen and triage patient needs in-person, by phone, or via email, directing them to the appropriate department or clinical staff. Check and respond to voicemails every 3-4 hours during business hours to ensure timely follow-up. Relay urgent messages to the appropriate personnel promptly. Scheduling & Coordination Schedule and confirm patient appointments accurately via phone, in-person, and electronic systems. Maintain appointment waitlists to ensure schedules remain full and no time slots go unused. Work appointment reschedule buckets, appointments-to-schedule buckets, appointment requests buckets, and personal buckets proactively. Ensure all items in buckets are addressed and completed within 72 hours. Contact patients who are no-shows to reschedule appointments, create no-show claims, and collect applicable fees. Review appointment ticklers and worklists; schedule follow-ups as needed and remove unnecessary ticklers. Screen schedules ahead of time to ensure all required documentation is on file, including IDs, insurance cards, and completed forms. Obtain and verify all necessary patient documents, including: New patient paperwork Demographics HIPAA consent Telemedicine consent Self-pay consent Medical history forms Minor consent forms Financial policies Reschedule appointments as needed due to provider leave, scheduling errors, or missing authorizations. Verify Tricare and VA authorizations; reschedule patients if authorizations are not on file. Contact patients in advance for large balances to ensure timely payment. Assist patients with obtaining Medicaid travel vouchers. Schedule and coordinate drug representative lunches and other vendor meetings as requested. Release of Information (ROI) Coordinate and process patient Release of Information forms, ensuring accuracy and completeness. Scan ROI forms into the EMR and assign them to medical records for processing. Process urgent requests promptly in compliance with HIPAA and clinic policies. Patient Records & Documentation Verify patient eligibility and enter insurance and demographic information into the EMR. File and scan documents into the EMR accurately, ensuring proper labeling and organization. Maintain accurate and up-to-date patient records while ensuring confidentiality and HIPAA compliance. Financial Transactions & Patient Support Collect patient payments, including co-pays, coinsurance, deductibles, outstanding balances, and guarantor payments. Provide accurate patient estimates as requested, explaining anticipated costs and insurance coverage. Assist patients with contacting billing to set up payment arrangements or resolve questions. Accurately post payments to patient accounts and reconcile daily transactions. Reconcile cash boxes and collections daily, ensuring all funds are accounted for. Support patients with financial inquiries and provide guidance as needed. Additional Duties Support clinical team with administrative tasks as needed. Assist in maintaining office supplies and equipment. Contribute to process improvements and workflow efficiencies. Perform other duties as assigned by management. Key Competencies Customer Service: Demonstrates patience, empathy, and professionalism; handles difficult situations effectively. Communication: Strong verbal, written, email, and voicemail skills; actively listens and communicates clearly. Technology Skills: Proficient with EMR systems, Microsoft Office, and other office technology; adaptable to new software. Problem Solving & Judgment: Identifies challenges, develops solutions, and escalates issues appropriately. Teamwork & Collaboration: Works cooperatively with colleagues and contributes to a positive work environment. Organization & Time Management: Efficiently manages multiple tasks and ensures bucket items are completed within 72 hours. Attention to Detail: Maintains accuracy in scheduling, data entry, document filing, ROI processing, financial transactions, patient estimates, Medicaid voucher processing, bucket management, vendor coordination, cash reconciliation, mail distribution, patient emails, and voicemail management. Professionalism & Ethics: Maintains confidentiality, follows clinic policies, and demonstrates integrity. Qualifications and Requirements - Medical Receptionist Education and Experience High school diploma or GED required; additional medical administrative certifications preferred. Previous medical office, clinic, or customer service experience preferred (2-4 years). Experience in family medicine or primary care, insurance verification, prior authorizations, and ROI processes is a plus. Knowledge of medical terminology preferred. Proficiency with computers, including EMR/EHR systems (Epic, Cerner, Athena, or similar). Familiarity with patient financial responsibilities, Medicaid travel vouchers, scheduling buckets, vendor coordination, cash reconciliation, mail distribution, and patient email/voicemail communication is preferred. Skills and Abilities Strong written, verbal, and phone communication skills; ability to interact professionally with diverse patient populations. Excellent organizational, multitasking, and problem-solving abilities. Ability to apply common sense and reasoning to handle patient inquiries, conflicts, and schedule changes calmly and efficiently. Professional appearance and demeanor. Bilingual capabilities are a plus, depending on patient population needs. Knowledge and Compliance Understanding of HIPAA privacy regulations and compliance requirements. Knowledge of standard office procedures and clinic workflow. Physical Requirements Ability to sit for extended periods and frequently use computers, phones, and office equipment. Occasionally required to stand, walk, reach, stoop, kneel, or lift up to 25 pounds. Clear speech and hearing necessary for phone communication. Reasonable accommodations may be made for individuals with disabilities to perform essential functions. Work Environment Fast-paced medical office or clinic environment with moderate noise levels. Interaction with patients who may be ill, anxious, or upset. Standard office hours with potential for overtime during busy periods. Potential exposure to infectious diseases, following standard precautions. Interaction with staff, vendors, and patients in-person, via phone, and via email. Why Join Our Team? Opportunity to be a key contributor to patient care and clinic operations. Supportive, collaborative environment that values continuous learning and professional growth. Competitive hourly rate, health benefits, retirement plans, paid time off, and additional perks.

Receptionist |Alaska Behavioral Health Administrative Team Who We Are At Alaska Behavioral Health, our mission is to strengthen Alaska communities and improve the lives of our clients by delivering exceptional behavioral healthcare services. We believe that all Alaskans, regardless of their mental health or addiction needs, should have access to the best possible care. We are dedicated to helping Alaskans recover and thrive. About the Team The Receptionist Team plays a vital role in ensuring quality customer service is provided in a professional and efficient manner. They facilitate the care of both internal and external AKBH consumers by providing administrative assistance to Clinical Teams, Medical Providers, Program, and Administrative Staff. AKBH Receptionists are known for their welcoming, positive demeanor and their ability to work effectively with diverse members of the community, including stakeholders and individuals with behavioral or physical limitations or disabilities. What You'll Do Handle incoming calls and route them to the appropriate department or staff member. Schedule appointments for new and existing clients across Clinical, Medical, and Primary Care services. Collect and verify contact, demographic, and insurance information from clients. Assist with day-to-day operations of AKBH clinics, including check-in/check-out processes. Communicate and coordinate client and clinic needs to appropriate staff members. Good To Know Location: Wasilla, Alaska Employment Type: Full-Time, Non-Exempt Salary Range: $19.23 to $26.02 per hour (Depending on Experience) Professional Growth Opportunities Available AKBH offers generous benefits including two healthcare options for employees and their dependent children, Five (5) weeks of PTO for the first year; eight (8) weeks of PTO after the first year. PTO is used for company recognized holidays. 401k with immediate vesting and up to 5% match, 4% automatically contributed by AKBH. What We Need from You At least two years of relevant experience or a combination of relevant degree coursework/experience, preferably in the medical or behavioral health industry. Skills to work effectively with a large, diverse client and staff population. Reliability, flexibility, patience, and the ability to work efficiently in a fast-paced environment. Alaska Behavioral Health is proud to be an Equal Opportunity Employer, fostering diversity and inclusion in our workplace.

Job Description We are seeking a professional and friendly Front Desk Receptionist. This role is essential in creating a welcoming environment for our clients and visitors. The ideal candidate will possess strong organizational skills, excellent phone etiquette, and a commitment to providing outstanding customer service. As the first point of contact, you will play a key role in managing the front desk operations efficiently. Duties: Greet and assist visitors and clients in a courteous manner. Manage incoming calls, directing them to the appropriate personnel while maintaining professional phone etiquette. Schedule appointments and maintain an organized calendar for staff members. Perform clerical duties such as filing, data entry, and maintaining office supplies. Provide customer support by addressing inquiries and resolving issues promptly. Assist with administrative tasks as needed to ensure smooth office operations. Maintain confidentiality of sensitive information in accordance with company policies. Requirements: Proven experience as a Front Desk Receptionist or similar role is preferred. Strong organizational skills with the ability to multitask effectively. Excellent customer service skills with a friendly demeanor. Familiarity with medical receptionist duties is a plus but not required. Strong clerical skills and attention to detail. Ability to handle sensitive information discreetly. A proactive attitude with the ability to work independently or as part of a team. Hours: Monday- Friday: 7am-3pm, 10am-6pm, 11:30-7:30pm Some Saturdays: 8:30am- 4:30pm Compensation: $18.00/ Hour If you are passionate about providing exceptional service and thrive in a dynamic environment, we encourage you to apply for this rewarding position. Job Posted by ApplicantPro

At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth - by attaining the best people, investing in tools and resources that enable success, and creating a better home for all. You will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company. Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about. More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle Job Description Job Summary Receives callers and visitors at the establishment, determines nature of business, and directs callers and visitors to correct destination. Also, provides general administrative and clerical support as needed.Job Responsibilities Responsible for answering and placing telephone calls, operating company switchboard, and notifying appropriate parties of arriving calls, customers and/or visitors Provides administrative support including but not limited to typing, filing, copying, and coordinating calendars Greets customers, vendors, job applicants and other visitors in a courteous, friendly and timely manner Sorts and routes mail, correspondence, packages, and messages for timely delivery to appropriate party Coordinate's meetings and organizes catering Performs all other duties as assigned by management Follows clearly defined procedures to complete daily tasks and responsibilities Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion Uses basic communication skills to address internal and/or external clients and/or team members Performs all other duties as assigned by management Individual contributor working under direct supervision with little autonomy Education High school diploma required; Bachelor's preferred Experience Typically requires 0-2 years of related work experience Equal Employment Opportunity Employer Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at *******************. Benefits Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.

Job DescriptionSalary: $18- $22 We are seeking a friendly and organized Optometry Clinic Receptionist to join our team and be the welcoming face of our clinic. As the first point of contact for our patients, you will play a crucial role in creating a positive and efficient experience. Teamwork is at the heart of our clinic's success, and we are looking for a receptionist who can contribute to our collaborative and patient-focused environment. Responsibilities: Patient Scheduling, Registration and Service: Greet patients, by phone and in person, warmly and create a welcoming atmosphere in the clinic. Provide exceptional customer service by answering inquiries, scheduling and reminding of patient appointments, and addressing patient concerns with empathy and professionalism. Coordinate and manage the appointment schedule for optometrists and other clinic staff. Collect and verify insurance coverage ensuring the collection and storage of all proper patient billing information. Collect and verify patient information, insurance details, and medical history along with providing the necessary education on the necessary forms and documents needed for their visit. Provide basic information to patients about clinic procedures, policies and services Ensure accurate and complete entry of patient data into the clinic's electronic records system. Maintain a high level of professionalism and confidentiality in handling patient information. Assist in patient product ordering and dispensing as needed Uphold the clinic's standards of customer service and ethical conduct. Administrative / Clinic Support: Assist with administrative tasks and operational support, including but not limited to, filing, emailing, order placement, payment and data entry. Collaborate with all staff members to maintain an organized and efficient clinic environment. Work closely with optometrists, opticians, optometric technicians, and other clinic staff to ensure seamless patient care. Communicate effectively to relay important information and contribute to a positive team atmosphere. Qualifications: High school diploma or equivalent Strong customer service skills focused on communication, listening and supporting a team based environment Strong organizational abilities and attention to detail. Proficiency in using office equipment and computer systems. Willingness to embrace new technology and change Elevate Eyecare is a growing network of optometry practices with team members who are passionate about delivering the best outcomes for patients. Our vision is to be the best place to work and to deliver the ultimate patient experience to an ever-increasing number of people. This is achieved through our four core values: patient first, growth-oriented, respect, and fun. Experience local eyecare... elevated.

At The Wildbirch Hotel, our Front Desk Agents serve as the welcoming face of our unique boutique property. They are responsible for greeting guests, facilitating check-ins, and ensuring each guest enjoys an exceptional stay in Anchorage. The role requires handling reservations, guest inquiries, and managing check-outs in an efficient, warm, and professional manner. Key Responsibilities: Greet and check in guests while ensuring all guest information is accurate in the system. Assist guests in making and modifying reservations, including walk-ins and same-day bookings. Share in-depth knowledge of the hotel, its amenities, room layouts, and the surrounding Anchorage area, including notable events and activities. Process guest payments, manage check-outs, and settle any outstanding accounts. Handle guest inquiries, complaints, and requests, aiming to resolve any issues promptly to ensure guest satisfaction. Maintain the Front Desk area as a hub of guest interaction, keeping it organized and supplied. Work with other departments to coordinate guest needs, including room availability, housekeeping requests, and special accommodations. Communicate daily with the Front Office Manager to review guest services, priorities, and any additional tasks or special projects. Engage guests with personalized recommendations, including dining options at the hotel s onsite restaurant, brewery, and caf . Contribute to the warm, inviting atmosphere by managing the lobby s communal space, which features a fireplace, and local art. Requirements: Previous hotel or customer service experience is required. Strong knowledge of hotel management systems (experience with Room Master and OPERA cloud is a plus). Excellent communication skills, including the ability to read and respond in English (additional languages are a plus). Ability to remain calm under pressure and multitask in a fast-paced environment. Enthusiastic, service-oriented, and with a passion for hospitality and Alaska s vibrant culture. Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with web-based tools. Strong problem-solving skills and the ability to work independently or as part of a team. Physical & Availability Requirements: This role requires standing for long periods and occasional lifting of light materials. The hotel operates 24/7, and availability for shifts on weekends, holidays, and nights is expected. Why Work at The Wildbirch Hotel? As Anchorage s first boutique hotel, The Wildbirch Hotel offers a dynamic, local-first environment where team members are encouraged to share their passion for Alaska. Be part of the first team welcoming guests to the hotel and helping to shape the guest experience in a setting that celebrates the adventure, charm, and rugged beauty of the state.

Job Description Keystone Restorations & Builders, Inc. in Anchorage, AK is looking for one receptionist to join our team. Our ideal candidate is attentive, punctual, and reliable. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Organize and schedule meetings as needed Maintaining office cleanliness and organization of resources Qualifications Proven experience as an outstanding receptionist Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills We are looking forward to receiving your application. Thank you.

MON-FRI (9AM-5PM) SHINE BRIGHT CARE, LLC *********************** ************** Job Description: Serves visitors by greeting, welcoming, and directing them appropriately; as a Receptionist you must be able to consistently relate in a positive, courteous and caring manner to staff and the individuals seeking services. You will be able to demonstrate your telephone etiquette and keyboarding skills, use of computer programs, and working knowledge of HIPAA laws. Responsibilities Include, but are not limited to: Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directs visitors by maintaining employee and department directories; giving instructions. Receive Weekly Timesheets and Review for accuracy and completeness. Maintains security by following procedures; monitoring logbook; issuing visitor badges. Maintains telecommunication system by following manufacturer's instructions for house phone and console operation. Maintains safe and clean reception area by complying with procedures, rules, and regulations. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. Contributes to team effort by accomplishing related results as needed. Housekeeping Duties: ensuring refreshment items are stocked, bathroom, and lobby is clean. Receptionist Skills and Qualifications: If you have a High School Diploma or Equivalency, a minimum of two years of experience as an office receptionist, medical billing, or scheduling position and are committed to providing high quality customer service. Telephone Skills, Problem Solving, Attention to Detail, Verbal Communication, Microsoft Office Skills, Interpersonal Skills, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Supply Management, Willing to excel and learn each day. Our Mission: Our Mission is to help meet the physical, mental, and emotional needs of those we serve by improving their quality of life, delivering humanitarian excellence, extraordinary quality service and compassionate care. Our Benefits: Our health benefit package includes medical, dental, and vision. We also offer generous Paid Time Off when eligible. Next Steps: If you are interested in helping us realize our vision to enrich the lives of all we serve, please take a moment to apply online at ************************************** the Employment tab.

The primary responsibilities of the Medical Receptionist include: Welcomes and greets all patients and visitors in person and over the phone, utilizing AIDET. Answers the phone in a polite and courteous manner Process phone messages and relays to appropriate staff person or provider Screens and transfer calls accordingly Responsible for keeping the reception area clean and organized Registers new patients and updates existing patient demographics by collecting detailed patient information including appropriate forms, personal and financial information Assists in obtaining pertinent information to register patient and attaches proper means to document patient identity Assembles patient medical record forms and prepares patient identification Facilitates patient flow by notifying the medical assistant of patient's arrival, being aware of delays, and communicating with patients and clinical staff Protects patient's confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended Adheres to medical-legal requirements when answering correspondence and inquiries. Maintains and controls the release of information to authorized persons only Prepares records of correspondence according to clinic needs. Schedule outpatient appointments and procedure appointments Patient Portal Support Use eCW telephone encounter for patient communication Review future schedules for account completion Checks patients out and collects copays, balances and payment plans Facilitates the staff routing of incoming faxes appropriately Tracks outgoing referrals to confirm scheduling Provides backup for Office Assistant Timely action maintaining eCW “Jelly Beans” Responsible for active monitoring of the patient cancellation list All other job duties as assigned

Job Description Join our Front Desk Team!!! We are seeking a friendly, organized, and professional Front Desk Coordinator to join our pediatric dental team. You're the first impression and the lasting one. At our Pediatric Dental Office, the front desk is so much more than check-ins and paperwork. You set the tone for a child and parents entire experience. Your warmth, patience and professionalism help families feel safe, welcomed and cared for from the very first smile. Compensation: $20 - $24 hourly Responsibilities: Responsibilities: Greet and check in patients with a warm, professional demeanor Schedule and confirm appointments efficiently Verify insurance and process billing Maintain an organized and welcoming front office environment Communicate effectively with patients, parents, and team members Qualifications: Previous dental or medical front office experience preferred Strong communication and organizational skills Ability to multitask in a busy environment while maintaining attention to detail Positive attitude, reliable work ethic, and a focus on excellent customer service Familiarity with dental practice management software is a plus We offer: A supportive, team-oriented work environment Opportunities for professional growth Competitive pay and benefits About Company Pediatric Dental Associates LLC is a specialty dental practice with a goal to provide children with a positive dental experience. We aim to help children develop strong dental health habits and provide a safe, fun environment for their dental health needs. If you are passionate about helping families, feel welcome and cared for, and you're looking to join a team that values professionalism and positivity, we encourage you to apply.

Our Story : If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states. We only have 3 rules at InnVentures. (We can teach you the rest!) Rule #1 - Do everything you can for the customer! Rule #2 - Bring a good attitude to work with you every day and take pride in your work! Rule #3 - Have FUN! WHY WORK AT ONE OF OUR HOTELS? Fun, team-oriented environment Full-time and part-time positions available to meet your needs Great opportunities for growth Community Involvement Discounted hotel stays Recognition and awards Paid time off BENEFITS: We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays Company-matched 401(k) plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily with our Daily Pay Program! JOB OVERVIEW - FRONT DESK AGENT Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously. A TYPICAL DAY: Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience. Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met. Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay. Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations. Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts. Support the goals of the hotel through teamwork and collaboration with all departments. REQUIREMENTS: Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays. POTENTIAL CAREER PATH: Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.

Front Desk Agent Full-time and Part-time positions available Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests. The Benefits of Being Part of OUR Family: * Medical, Dental and Vision coverage * Life Insurance * Paid personal time off * Leadership and Management Training Programs * 401K Retirement Plan * A PATH for your future! * Discounted room rates * A FUN PLACE TO WORK * Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs. ESSENTIAL FUNCTIONS Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirm the room number and rate. Promotes and administers Hotel Marketing programs, for arriving guests. Ensures guest knows location of room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest. Ensure rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guest with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment. Greets customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc. Receives special requests from guests and responds appropriately or forwards requests to appropriate associates for decisions and actions. Receives special requests from guests and responds appropriately or forwards requests to appropriate associates for decisions and actions. Promptly answers the telephone and email inquiries. Inputs messages into the computer and advises other associates of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested. Empathize and listen to guest issues, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Attempts to communicate with guest in guest's native language, if applicable. Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. Van Driver associates when needed. Provides safety deposit boxes for guest by escorting them to the vault pulling the box from the vault and carrying it to the guest. Operate various office machines. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to read, listen and communicate effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. Standing, bending, and stooping may be required. NOTICE: The home office supports the hospitality business which functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times. Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of facilities. Associates who violate the rules and regulations will be subjected to disciplinary action, up to and including termination of employment. JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.

Job DescriptionDescription: The Guest Services Representative will need to be proficient in providing quality customer service and possess the ability to multi-task. Basic computer operating skills are necessary. The Guest Services Representative must be able to perform cash handling procedures. Essential Functions Maintain an inventory of vacancies, reservations and room assignments Assist guests with registration, check-in, and checkout Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Handles requests and questions from current and futures guests received by phone or at front-desk. Maintain complete knowledge of and/or where to access to following information: Hotel features/services Room types, numbers, layout, and décor Current and future room rates, special packages and promotions Daily house count and expected arrivals/departures Room availability status Scheduled conferences and meetings Read logbook daily; record all pertinent information in logbook Assign rooms and keys Collect and distribute messages for guests Prepare bills and collect payment for visit Assist in solving billing discrepancies Answer inquiries regarding hotel area and services Provide suggestions to hotel patrons of places to visit, eat, and shop Maintain hotel records Attend meetings and training sessions as necessary All other duties as assigned Requirements: Job Specifications Excellent verbal and written communication skills Ability to handle stress under pressure Ability to work cohesively with co-workers as part of a team Provide excellent customer service and maintain a professional demeanor Excellent interpersonal skills combined with the ability to work with diverse groups of people Demonstrated ability to work independently, with minimal supervision Must have a flexible schedule and be able to work mornings, afternoons, nights, weekends and holidays Physical Demands Endure various physical movements throughout the work areas Must be able to stand at front desk and exert well paced mobility for up to 8 hours

Job Description Full-Time Front Desk Agent Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests. The Benefits of Being Part of OUR Family: * Medical, Dental and Vision coverage * Life Insurance * Paid personal time off * Leadership and Management Training Programs * 401K Retirement Plan * A PATH for your future! * Discounted room rates * A FUN PLACE TO WORK * Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs. ESSENTIAL FUNCTIONS Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirm the room number and rate. Promotes and administers Hotel Marketing programs, for arriving guests. Ensures guest knows location of room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest. Ensure rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guest with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment. Greets customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc. Receives special requests from guests and responds appropriately or forwards requests to appropriate associates for decisions and actions. Receives special requests from guests and responds appropriately or forwards requests to appropriate associates for decisions and actions. Promptly answers the telephone and email inquiries. Inputs messages into the computer and advises other associates of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested. Empathize and listen to guest issues, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Attempts to communicate with guest in guest's native language, if applicable. Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. Van Driver associates when needed. Provides safety deposit boxes for guest by escorting them to the vault pulling the box from the vault and carrying it to the guest. Operate various office machines. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to read, listen and communicate effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. Standing, bending, and stooping may be required. NOTICE: The home office supports the hospitality business which functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times. Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of facilities. Associates who violate the rules and regulations will be subjected to disciplinary action, up to and including termination of employment. JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.

Job Description Aspen Suites Hotel Downtown Anchorage - Opening Early February 2026 Be a part of something NEW in Downtown Anchorage! Aspen Suites Hotel Anchorage is preparing to open its doors, and we are building our opening team of friendly, energetic, guest-focused professionals. If you enjoy problem-solving, creating memorable guest experiences, and being the warm welcome that sets the tone for a traveler's stay - we want to meet you. Front Desk Agent Position Purpose: As a Front Desk Agent, you are the first impression of our hotel. You'll welcome and register guests, assist throughout their stay, process payments and check-outs, answer questions, and ensure every guest feels taken care of from the moment they arrive to the moment they depart. This role requires friendliness, attentiveness, and the ability to think quickly and calmly when challenges arise. The Benefits of Being Part of OUR Team: * Medical, Dental and Vision coverage * Life Insurance * Paid personal time off * Leadership and Management Training Programs * 401K Retirement Plan * A PATH for your future! * Discounted room rates * A FUN PLACE TO WORK * Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs. ESSENTIAL FUNCTIONS Guest Service & Check-In Greet guests with professionalism and genuine hospitality Register guests in the system, confirm details, assign rooms, and issue room keys Offer upgrades, promote hotel amenities, answer questions, and assist throughout their stay Front Desk Operations Process check-outs, charges, payments, vouchers, and credits Maintain accurate guest folios and account balances Promptly answer phone calls and email inquiries Communicate guest requests to the appropriate departments when needed Problem Solving & Guest Experience Listen empathetically and resolve guest challenges with patience and diplomacy Research issues, negotiate solutions, and follow through to ensure guest satisfaction Stay calm and confident during high-volume or emergency situations Provide guidance, hotel information, and recommendations Additional Support Functions Retrieve and deliver messages, mail, packages, and guest items Assist with safety deposit boxes and other hotel services Operate office equipment and assist with additional tasks as assigned SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to read, listen and communicate effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. Standing, bending, and stooping may be required. NOTICE: JL Hospitality Management operates 24/7, 365 days a year. As part of the Aspen Suites opening team, you will help establish the guest experience, set service culture, and uphold the standards of a new flagship hotel in the heart of Anchorage. JL Hospitality Management, LLC is an equal opportunity employer and prohibits discrimination based on race, color, religion, national origin, citizenship, age, sex, sexual orientation, marital status, disability, veteran status, or any other protected classification.

Job Description Front Desk Agent Voyager Inn | Anchorage, Alaska The Voyager Inn is looking for Front Desk Agents to join our team! If you enjoy meeting people from all over, creating memorable first impressions, and working in a fast-paced but friendly environment, we'd love to meet you. Position Purpose: As a Front Desk Agent, you'll play a key role in delivering warm, efficient, and memorable service from arrival to departure. Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests. The Benefits of Being Part of OUR Team: * Medical, Dental and Vision coverage * Life Insurance * Paid personal time off * Leadership and Management Training Programs * 401K Retirement Plan * A PATH for your future! * Discounted room rates * A FUN PLACE TO WORK * Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs. ESSENTIAL FUNCTIONS Guest Experience Greet and welcome guests with genuine hospitality and professionalism Check guests in and out efficiently, ensuring accuracy and care Assign rooms based on guest needs and preferences Share information about hotel amenities, local attractions, and special programs Provide welcome materials, room keys, and helpful guidance to make guests feel at home Service & Support Respond to guest requests, questions, and concerns with empathy and confidence Resolve challenges calmly and creatively, ensuring guest satisfaction Answer phone calls and emails promptly and courteously Coordinate messages, packages, and special requests for guests Operations & Accuracy Process payments, vouchers, and charges accurately Maintain organized and accurate guest records in the hotel system Promote hotel services and upsell when appropriate Assist during busy periods and remain composed during emergencies SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Assist guests in their preferred language when possible Support transportation or van driving needs (if qualified) Escort guests to safety deposit boxes Operate standard office equipment WHAT WE'RE LOOKING FOR: Friendly, positive attitude with a passion for guest service Strong communication skills (verbal and written English required) Comfort using computers and basic hotel systems Ability to handle transactions and basic math accurately Patience, professionalism, and the ability to stay calm under pressure Ability to stand, bend, and move throughout the shift Hospitality experience is a plus, but we're happy to train the right person who brings warmth, reliability, and a team-first mindset. NOTICE: The Voyager Inn operates 24/7, 365 days a year, and flexibility is important in a hospitality environment. All associates are expected to uphold JL Hospitality Management's standards for safety, professionalism, and service excellence. JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.

JOB TITLE: OFFICE ASSISTANT WAGE: Hourly, up to $20 depends on experience (FT/PT Available) Very competitive 401K with full 6% match Medical, Vision, Dental and Telemedicine qualified Raises every year!! Vacation pay Paid Sick Leave PRINCIPAL FUNCTION: Primarily responsible for supporting the Office Manager with various administrative tasks and other duties as needed. RESPONSIBILITIES/DUTIES: Perform all duties as assigned by the Office Manager to include, but not limited to, the following: 1. Track and review employee documents for accuracy and completeness. 2. Answer phone, transfer calls to appropriate individuals, take messages and distribute to appropriate personnel. 3. Order and inventory uniforms and office supplies. 4. Sort outgoing and incoming mail and faxes. 5. Filing and organization of employee personnel files and all office related documents. 6. Responsible for general housekeeping and organization of the office. To apply for this position please send application to https//mcdonaldsalaska.ninjagig.com office assistant position In the absence of the Office Manager, calculate and process employee pay checks and make invoice payments. Type correspondence and other written communication in a professional manner, to our customers and management team. Support and assist other members of management as necessary. Check McDonald's/MRD email daily. Assist with new hire orientations, including employee onboarding into the computer system. Some travel throughout the Anchorage area when required. All other duties as assigned. Submit full application at *********************************************************** QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Ability to complete and pass a federal background check required. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED). Must be proficient with Microsoft Word and Excel and office equipment such as fax/copy machines and switchboard. Employee must have valid driver's license and insurance. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to create and interpret spreadsheets. REASONING ABILITY Ability to solve practical problems and to apply common sense understanding to carry out detailed written or oral instructions. Ability to interpret a variety of instructions furnished in written or oral form. Ability to work under supervision, in groups, and independently. LANGUAGE SKILLS Must be able to communicate proficiently, effectively and clearly in both verbal and written forms. Ability to read, comprehend, and write simple instructions, correspondence, and memos in English. Must demonstrate professional phone etiquette when communicating with customers, vendors, and members of management. PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee infrequently is required to stand. The employee is occasionally required to walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. WORK ENVIRONMENT: The work environment is a standard office setting with a moderate noise level. We are a drug-free workplace and employees are subject to drug and alcohol testing. positions available for part time, full time To apply for this position please send application to https//mcdonaldsalaska.ninjagig.com office assistant position

Receptionist |Alaska Behavioral Health Administrative Team Who We Are At Alaska Behavioral Health, our mission is to strengthen Alaska communities and improve the lives of our clients by delivering exceptional behavioral healthcare services. We believe that all Alaskans, regardless of their mental health or addiction needs, should have access to the best possible care. We are dedicated to helping Alaskans recover and thrive. About the Team The Receptionist Team plays a vital role in ensuring quality customer service is provided in a professional and efficient manner. They facilitate the care of both internal and external AKBH consumers by providing administrative assistance to Clinical Teams, Medical Providers, Program, and Administrative Staff. AKBH Receptionists are known for their welcoming, positive demeanor and their ability to work effectively with diverse members of the community, including stakeholders and individuals with behavioral or physical limitations or disabilities. What You'll Do Handle incoming calls and route them to the appropriate department or staff member. Schedule appointments for new and existing clients across Clinical, Medical, and Primary Care services. Collect and verify contact, demographic, and insurance information from clients. Assist with day-to-day operations of AKBH clinics, including check-in/check-out processes. Communicate and coordinate client and clinic needs to appropriate staff members. Good To Know Location: Anchorage, Alaska Employment Type: Full-Time, Non-Exempt Salary Range: $19.23 to $26.02 per hour (Depending on Experience) Professional Growth Opportunities Available AKBH offers generous benefits including two healthcare options for employees and their dependent children, Five (5) weeks of PTO for the first year; eight (8) weeks of PTO after the first year. PTO is used for company recognized holidays. 401k with immediate vesting and up to 5% match, 4% automatically contributed by AKBH. What We Need from You At least two years of relevant experience or a combination of relevant degree coursework/experience, preferably in the medical or behavioral health industry. Skills to work effectively with a large, diverse client and staff population. Reliability, flexibility, patience, and the ability to work efficiently in a fast-paced environment. Alaska Behavioral Health is proud to be an Equal Opportunity Employer, fostering diversity and inclusion in our workplace.

We are seeking a friendly and organized Optometry Clinic Receptionist to join our team and be the welcoming face of our clinic. As the first point of contact for our patients, you will play a crucial role in creating a positive and efficient experience. Teamwork is at the heart of our clinic's success, and we are looking for a receptionist who can contribute to our collaborative and patient-focused environment. Responsibilities: Patient Scheduling, Registration and Service: Greet patients, by phone and in person, warmly and create a welcoming atmosphere in the clinic. Provide exceptional customer service by answering inquiries, scheduling and reminding of patient appointments, and addressing patient concerns with empathy and professionalism. Coordinate and manage the appointment schedule for optometrists and other clinic staff. Collect and verify insurance coverage ensuring the collection and storage of all proper patient billing information. Collect and verify patient information, insurance details, and medical history along with providing the necessary education on the necessary forms and documents needed for their visit. Provide basic information to patients about clinic procedures, policies and services Ensure accurate and complete entry of patient data into the clinic's electronic records system. Maintain a high level of professionalism and confidentiality in handling patient information. Assist in patient product ordering and dispensing as needed Uphold the clinic's standards of customer service and ethical conduct. Administrative / Clinic Support: Assist with administrative tasks and operational support, including but not limited to, filing, emailing, order placement, payment and data entry. Collaborate with all staff members to maintain an organized and efficient clinic environment. Work closely with optometrists, opticians, optometric technicians, and other clinic staff to ensure seamless patient care. Communicate effectively to relay important information and contribute to a positive team atmosphere. Qualifications: High school diploma or equivalent Strong customer service skills focused on communication, listening and supporting a team based environment Strong organizational abilities and attention to detail. Proficiency in using office equipment and computer systems. Willingness to embrace new technology and change Elevate Eyecare is a growing network of optometry practices with team members who are passionate about delivering the best outcomes for patients. Our vision is to be the best place to work and to deliver the ultimate patient experience to an ever-increasing number of people. This is achieved through our four core values: patient first, growth-oriented, respect, and fun. Experience local eyecare... elevated.