Referral coordinator vs medical scheduler

Differences between referral coordinator and medical scheduler duties and responsibilities

Referral coordinator example responsibilities.

• Establish rapport with all PCP offices, hospital personnel, and manage care representatives.
• Ensure CPT and ICD-9 coding are accurate and complete according to AMA's guidelines and for third party intermediaries.
• Contact medical insurance companies and provide ICD-9 diagnosis and CPT procedure codes for patient's illness, condition or injury.
• Apply ICD-9 and CPT-4 codes to complete referral requests online or via fax.
• Conduct the entire office's EHR process and create a system to track old and new patient's records.
• Incorporate core organizational values of quality, respect, integrity, partnership, and compassion in all activities and decisions.
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Medical scheduler example responsibilities.

• Manage patient pre-op responsibilities, and generate all necessary paperwork.
• Schedule patients for any testing that is necessary including MRI's, EMG's and Doppler's.
• Transcribe physician orders including schedule labs, testing and screening/specimens and occasionally transport patients to various location of the hospital.
• Prepare class for transition techniques to transition from ICD-9 to ICD-10.
• Perform basic medical assistant duties such as triage, vitals, administer IM injections.
• Answer multiple phone lines simultaneously, schedule patient appointments, and interact with physicians and triage patient calls.
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