Post job

Regional general manager vs general service manager

The differences between regional general managers and general service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a regional general manager and a general service manager. Additionally, a general service manager has an average salary of $85,187, which is higher than the $78,641 average annual salary of a regional general manager.

The top three skills for a regional general manager include customer service, financial performance and customer satisfaction. The most important skills for a general service manager are customer service, customer satisfaction, and business plan.

Regional general manager vs general service manager overview

Regional General ManagerGeneral Service Manager
Yearly salary$78,641$85,187
Hourly rate$37.81$40.96
Growth rate6%6%
Number of jobs362,072435,376
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 58%
Average age4444
Years of experience66

What does a regional general manager do?

Regional General Managers are assigned to lead company operations in a specific region. Their assignments are based on their skills or company needs. They handle the performance of company stores, outlets, or offices in their assigned region. Regional General Managers need to have some experience related to their area of assignment or at least be familiar with it. This would help them acclimate to the business landscape in the area. This would also help them in creating business strategies that cater to the regional context. They are expected to have high business acumen and to be strategic decision-makers.

What does a general service manager do?

General service managers are professionals who manage the administrative activities of a company to ensure that a proper environment for its operations is achieved. These managers are required to supervise the maintenance activities and upgrades of equipment and systems so that they can minimize disruptions of business activities. Under the direction of the finance manager, general service managers must coordinate with service providers on matters related to finance and tax. They must also manage teams to ensure that they comply with local and occupational health laws.

Regional general manager vs general service manager salary

Regional general managers and general service managers have different pay scales, as shown below.

Regional General ManagerGeneral Service Manager
Average salary$78,641$85,187
Salary rangeBetween $46,000 And $133,000Between $52,000 And $137,000
Highest paying CityNew York, NYMountain View, CA
Highest paying stateNew JerseyCalifornia
Best paying companyDuke University Health SystemStanford University
Best paying industryGovernmentFinance

Differences between regional general manager and general service manager education

There are a few differences between a regional general manager and a general service manager in terms of educational background:

Regional General ManagerGeneral Service Manager
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 58%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Regional general manager vs general service manager demographics

Here are the differences between regional general managers' and general service managers' demographics:

Regional General ManagerGeneral Service Manager
Average age4444
Gender ratioMale, 81.7% Female, 18.3%Male, 78.3% Female, 21.7%
Race ratioBlack or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5%Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between regional general manager and general service manager duties and responsibilities

Regional general manager example responsibilities.

  • Manage OSHA regulations by conducting security inspections and organizing health and safety meetings.
  • Design product/parts, run parts/warehouse, manage repair/assembly shop, and execute sales/marketing strategies.
  • Manage all center personnel functions including hiring, terminations, payroll processing and annual performance appraisals.
  • Train and manage FOH staff and improve overall quality, organization and professionalism of restaurant and bakery.
  • Monitor reports for store, POS and individual associate metrics and address potential issues.
  • Monitor and report maintenance deficiencies including safety hazards, HVAC, fire alarm, and elevator operation.
  • Show more

General service manager example responsibilities.

  • Lead team through ISO certification which increase quality and processes.
  • Lead RFP process for CRM software to include extensive evaluation and contract negotiation.
  • Stabilize logistics organization, recruit and train 2 key positions, achieve zero staff turnover for two years.
  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
  • Maximize repair/assembly departments' workflow, parts inventory, and logistics.
  • Improve quality systems across all plants and obtain QS or ISO certification at all sites.
  • Show more

Regional general manager vs general service manager skills

Common regional general manager skills
  • Customer Service, 24%
  • Financial Performance, 6%
  • Customer Satisfaction, 6%
  • Performance Management, 5%
  • OSHA, 5%
  • Employee Development, 3%
Common general service manager skills
  • Customer Service, 20%
  • Customer Satisfaction, 7%
  • Business Plan, 6%
  • Employee Development, 5%
  • Oversight, 5%
  • Financial Statements, 5%

Browse executive management jobs