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Relationship account manager vs business account manager

The differences between relationship account managers and business account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a relationship account manager and a business account manager. Additionally, a business account manager has an average salary of $68,498, which is higher than the $65,213 average annual salary of a relationship account manager.

The top three skills for a relationship account manager include account management, CRM and business development. The most important skills for a business account manager are customer service, product knowledge, and account management.

Relationship account manager vs business account manager overview

Relationship Account ManagerBusiness Account Manager
Yearly salary$65,213$68,498
Hourly rate$31.35$32.93
Growth rate5%5%
Number of jobs149,358212,532
Job satisfaction--
Most common degreeBachelor's Degree, 73%Bachelor's Degree, 71%
Average age4646
Years of experience88

What does a relationship account manager do?

Relationship Account Managers help financial service organizations oversee sales and nourish their relationship with the assigned clients. They are assigned to clients depending on the service needs, product needs, industry, and geography. These professionals ensure the products or services perform to expectations by engaging with the assigned clients. They launch other groups' complementary products or services and recommend new services or products. Also, they ensure new accounts generate more sales revenue by contacting new potential clients.

What does a business account manager do?

Business Account Managers are experienced employees who manage client accounts. Companies usually employ them as distributors, retailers, manufacturers, or any other company with various business partnerships or dealings. They are in charge of managing the company's relationship with a specific client or group. They are the point of contact for these clients regarding requests or concerns related to company products or services. Business account managers ensure that the clients' concerns are properly addressed. They also ensure client loyalty and build harmonious working relationships with their assigned clients.

Relationship account manager vs business account manager salary

Relationship account managers and business account managers have different pay scales, as shown below.

Relationship Account ManagerBusiness Account Manager
Average salary$65,213$68,498
Salary rangeBetween $46,000 And $91,000Between $44,000 And $104,000
Highest paying CityRichmond, CARedmond, WA
Highest paying stateNew YorkNew Jersey
Best paying companyAdobeMeta
Best paying industryFinanceTechnology

Differences between relationship account manager and business account manager education

There are a few differences between a relationship account manager and a business account manager in terms of educational background:

Relationship Account ManagerBusiness Account Manager
Most common degreeBachelor's Degree, 73%Bachelor's Degree, 71%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Relationship account manager vs business account manager demographics

Here are the differences between relationship account managers' and business account managers' demographics:

Relationship Account ManagerBusiness Account Manager
Average age4646
Gender ratioMale, 52.9% Female, 47.1%Male, 55.8% Female, 44.2%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between relationship account manager and business account manager duties and responsibilities

Relationship account manager example responsibilities.

  • Negotiate all pricing and promotional offerings while managing to yield and ROI goals.
  • Utilize CRM system to manage, facilitate and document projects and tasks in technology planning efforts.
  • Manage a national merchant retail portfolio.
  • Perform cost-benefit and ROI analyses and prepare lead retrieval systems to ensure proper collection and aid management in future implementation decisions.
  • Grow existing customer base by upselling and cross-selling additional products and services, negotiating service agreement renewals, and controlling inventory.

Business account manager example responsibilities.

  • Generate leads, prepare RFP responses, build relationships, identify business/functional requirements, present technical solutions and negotiate contracts.
  • Add PowerPoint graphical and word text supplemental materials to hold interest and increase memory retention on user trainings.
  • Prepare payroll for the entire company, including responsibility for investigating and resolving issues.
  • Utilize marketing development funds strategically with customers, analyzing ROI before committing more funds.
  • Create numerous technical documentation and user manuals including release memos, system descriptions and extend PowerPoint presentations.
  • Prepare customized corporate contracts/proposals, corporate budgets including conservative ROI, organize and conduct executive level meetings, presentations.
  • Show more

Relationship account manager vs business account manager skills

Common relationship account manager skills
  • Account Management, 14%
  • CRM, 10%
  • Business Development, 9%
  • Client Relationships, 7%
  • Sales Goal, 4%
  • Client Issues, 4%
Common business account manager skills
  • Customer Service, 18%
  • Product Knowledge, 8%
  • Account Management, 6%
  • Financial Statements, 5%
  • Business Sales, 4%
  • PowerPoint, 4%

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