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Relationship account manager vs business relationship manager

The differences between relationship account managers and business relationship managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a relationship account manager and a business relationship manager. Additionally, a business relationship manager has an average salary of $87,741, which is higher than the $65,213 average annual salary of a relationship account manager.

The top three skills for a relationship account manager include account management, CRM and business development. The most important skills for a business relationship manager are customer service, relationship management, and cash management.

Relationship account manager vs business relationship manager overview

Relationship Account ManagerBusiness Relationship Manager
Yearly salary$65,213$87,741
Hourly rate$31.35$42.18
Growth rate5%17%
Number of jobs149,358114,003
Job satisfaction--
Most common degreeBachelor's Degree, 73%Bachelor's Degree, 75%
Average age4646
Years of experience88

What does a relationship account manager do?

Relationship Account Managers help financial service organizations oversee sales and nourish their relationship with the assigned clients. They are assigned to clients depending on the service needs, product needs, industry, and geography. These professionals ensure the products or services perform to expectations by engaging with the assigned clients. They launch other groups' complementary products or services and recommend new services or products. Also, they ensure new accounts generate more sales revenue by contacting new potential clients.

What does a business relationship manager do?

A business relationship manager is primarily responsible for improving the relationship between customers and businesses. Typically, it is their responsibility to develop strategies and business plans to strengthen client relationships, address issues and concerns, and perform corrective measures when necessary. There are instances when they have to reach out to clients through calls and correspondence, perform follow-up contacts to offer new services and opportunities, and provide industry advice or consultation. Furthermore, as a manager, it is essential to lead and encourage staff in the joint effort to reach target sales and improve client base.

Relationship account manager vs business relationship manager salary

Relationship account managers and business relationship managers have different pay scales, as shown below.

Relationship Account ManagerBusiness Relationship Manager
Average salary$65,213$87,741
Salary rangeBetween $46,000 And $91,000Between $61,000 And $125,000
Highest paying CityRichmond, CASan Francisco, CA
Highest paying stateNew YorkNew Jersey
Best paying companyAdobeAstraZeneca
Best paying industryFinanceTechnology

Differences between relationship account manager and business relationship manager education

There are a few differences between a relationship account manager and a business relationship manager in terms of educational background:

Relationship Account ManagerBusiness Relationship Manager
Most common degreeBachelor's Degree, 73%Bachelor's Degree, 75%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Pennsylvania

Relationship account manager vs business relationship manager demographics

Here are the differences between relationship account managers' and business relationship managers' demographics:

Relationship Account ManagerBusiness Relationship Manager
Average age4646
Gender ratioMale, 52.9% Female, 47.1%Male, 64.6% Female, 35.4%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 7.4% Unknown, 4.1% Hispanic or Latino, 14.2% Asian, 10.0% White, 63.9% American Indian and Alaska Native, 0.3%
LGBT Percentage7%11%

Differences between relationship account manager and business relationship manager duties and responsibilities

Relationship account manager example responsibilities.

  • Negotiate all pricing and promotional offerings while managing to yield and ROI goals.
  • Utilize CRM system to manage, facilitate and document projects and tasks in technology planning efforts.
  • Manage a national merchant retail portfolio.
  • Perform cost-benefit and ROI analyses and prepare lead retrieval systems to ensure proper collection and aid management in future implementation decisions.
  • Grow existing customer base by upselling and cross-selling additional products and services, negotiating service agreement renewals, and controlling inventory.

Business relationship manager example responsibilities.

  • Manage cross-selling and foster customer loyalty by ensuring value to these services.
  • Originate and structure commercial loans and manage credit risk both before and after loan origination.
  • Prepare and manage annual budget, perform financial reporting, complete tax returns, and manage personnel and payroll functions.
  • Manage a portfolio in various stages of workout including liquidation, refinancing, restructure, rehabilitation, bankruptcy and litigation.
  • Complete extensive executive training in business banking, with focus on commercial loan origination, deposits and treasury services.
  • Negotiate and procure supplies to maximize return on investment through use of RFP process.
  • Show more

Relationship account manager vs business relationship manager skills

Common relationship account manager skills
  • Account Management, 14%
  • CRM, 10%
  • Business Development, 9%
  • Client Relationships, 7%
  • Sales Goal, 4%
  • Client Issues, 4%
Common business relationship manager skills
  • Customer Service, 10%
  • Relationship Management, 7%
  • Cash Management, 6%
  • Risk Management, 6%
  • Business Development, 6%
  • Customer Relationships, 5%

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