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Relationship account manager vs client relationship manager

The differences between relationship account managers and client relationship managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a relationship account manager and a client relationship manager. Additionally, a client relationship manager has an average salary of $89,226, which is higher than the $65,213 average annual salary of a relationship account manager.

The top three skills for a relationship account manager include account management, CRM and business development. The most important skills for a client relationship manager are customer service, client service, and client satisfaction.

Relationship account manager vs client relationship manager overview

Relationship Account ManagerClient Relationship Manager
Yearly salary$65,213$89,226
Hourly rate$31.35$42.90
Growth rate5%5%
Number of jobs149,35885,793
Job satisfaction--
Most common degreeBachelor's Degree, 73%Bachelor's Degree, 77%
Average age4646
Years of experience88

What does a relationship account manager do?

Relationship Account Managers help financial service organizations oversee sales and nourish their relationship with the assigned clients. They are assigned to clients depending on the service needs, product needs, industry, and geography. These professionals ensure the products or services perform to expectations by engaging with the assigned clients. They launch other groups' complementary products or services and recommend new services or products. Also, they ensure new accounts generate more sales revenue by contacting new potential clients.

What does a client relationship manager do?

Client Relationship Managers handle special client accounts for the company. They are usually assigned to essential clients or corporate accounts. They ensure that the company keeps these clients engaged. Client Relationship Managers work hard to build professional working relationships. They give special attention to the assigned client accounts and provide clients with updates on company services and promotions. They tend to any concerns that clients may have, and they ensure that these concerns are properly addressed and resolved. Client Relationship Managers are entrusted to build and strengthen the company's relationship with a client. As such, they are expected to be professional, friendly, and collaborative.

Relationship account manager vs client relationship manager salary

Relationship account managers and client relationship managers have different pay scales, as shown below.

Relationship Account ManagerClient Relationship Manager
Average salary$65,213$89,226
Salary rangeBetween $46,000 And $91,000Between $57,000 And $139,000
Highest paying CityRichmond, CASan Francisco, CA
Highest paying stateNew YorkMassachusetts
Best paying companyAdobeFenwick & West
Best paying industryFinanceTechnology

Differences between relationship account manager and client relationship manager education

There are a few differences between a relationship account manager and a client relationship manager in terms of educational background:

Relationship Account ManagerClient Relationship Manager
Most common degreeBachelor's Degree, 73%Bachelor's Degree, 77%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Relationship account manager vs client relationship manager demographics

Here are the differences between relationship account managers' and client relationship managers' demographics:

Relationship Account ManagerClient Relationship Manager
Average age4646
Gender ratioMale, 52.9% Female, 47.1%Male, 47.2% Female, 52.8%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between relationship account manager and client relationship manager duties and responsibilities

Relationship account manager example responsibilities.

  • Negotiate all pricing and promotional offerings while managing to yield and ROI goals.
  • Utilize CRM system to manage, facilitate and document projects and tasks in technology planning efforts.
  • Manage a national merchant retail portfolio.
  • Perform cost-benefit and ROI analyses and prepare lead retrieval systems to ensure proper collection and aid management in future implementation decisions.
  • Grow existing customer base by upselling and cross-selling additional products and services, negotiating service agreement renewals, and controlling inventory.

Client relationship manager example responsibilities.

  • Manage the delivery of OLA's and SLA's performance standards and client KPI measurements for the midrange team.
  • Facilitate client relationship with healthcare entities including hospitals, manage care organizations and payers.
  • Manage large-scale CRM implementations that utilize an 803.11b wireless infrastructure and a handheld computing platform.
  • Exceed commercial loan and swap origination goals while simultaneously managing rehabilitation strategies for criticize bank assets.
  • Major responsibilities include client acquisition, client management, cross-selling and risk management.
  • Participate in corporate sponsor internal training regarding healthcare trends and compliance as required.
  • Show more

Relationship account manager vs client relationship manager skills

Common relationship account manager skills
  • Account Management, 14%
  • CRM, 10%
  • Business Development, 9%
  • Client Relationships, 7%
  • Sales Goal, 4%
  • Client Issues, 4%
Common client relationship manager skills
  • Customer Service, 13%
  • Client Service, 6%
  • Client Satisfaction, 6%
  • Client Facing, 5%
  • Product Knowledge, 5%
  • Service Delivery, 5%

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