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The differences between relationship account managers and major account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a relationship account manager and a major account manager. Additionally, a major account manager has an average salary of $98,287, which is higher than the $65,213 average annual salary of a relationship account manager.
The top three skills for a relationship account manager include account management, CRM and business development. The most important skills for a major account manager are digital marketing, customer service, and cloud.
| Relationship Account Manager | Major Account Manager | |
| Yearly salary | $65,213 | $98,287 |
| Hourly rate | $31.35 | $47.25 |
| Growth rate | 5% | 5% |
| Number of jobs | 149,358 | 164,210 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 73% | Bachelor's Degree, 79% |
| Average age | 46 | 46 |
| Years of experience | 8 | 8 |
Relationship Account Managers help financial service organizations oversee sales and nourish their relationship with the assigned clients. They are assigned to clients depending on the service needs, product needs, industry, and geography. These professionals ensure the products or services perform to expectations by engaging with the assigned clients. They launch other groups' complementary products or services and recommend new services or products. Also, they ensure new accounts generate more sales revenue by contacting new potential clients.
Major account manager responsibilities include growing strong relationships with customers, liaising with chief business executives and stakeholders, as well as making sales reports. Also, they answer the client's questions and determine new business opportunities between current customers. They also act as a liaison with cross-functional internal teams, which include customer service and product development departments, to enhance the overall customer experience. Additionally, they negotiate contracts and ensure that agreements increase profits. The work may require periodic travel.
Relationship account managers and major account managers have different pay scales, as shown below.
| Relationship Account Manager | Major Account Manager | |
| Average salary | $65,213 | $98,287 |
| Salary range | Between $46,000 And $91,000 | Between $59,000 And $161,000 |
| Highest paying City | Richmond, CA | - |
| Highest paying state | New York | - |
| Best paying company | Adobe | - |
| Best paying industry | Finance | - |
There are a few differences between a relationship account manager and a major account manager in terms of educational background:
| Relationship Account Manager | Major Account Manager | |
| Most common degree | Bachelor's Degree, 73% | Bachelor's Degree, 79% |
| Most common major | Business | Business |
| Most common college | University of Southern California | University of Southern California |
Here are the differences between relationship account managers' and major account managers' demographics:
| Relationship Account Manager | Major Account Manager | |
| Average age | 46 | 46 |
| Gender ratio | Male, 52.9% Female, 47.1% | Male, 71.0% Female, 29.0% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 7% |