Relief manager vs center manager

The differences between relief managers and center managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a relief manager and a center manager. Additionally, a center manager has an average salary of $56,284, which is higher than the $38,400 average annual salary of a relief manager.

The top three skills for a relief manager include customer service, reservations and customer satisfaction. The most important skills for a center manager are patients, OSHA, and patient care.

Relief manager vs center manager overview

	Relief Manager	Center Manager
Yearly salary	$38,400	$56,284
Hourly rate	$18.46	$27.06
Growth rate	6%	6%
Number of jobs	342,895	278,683
Job satisfaction	-	-
Most common degree	High School Diploma, 31%	Bachelor's Degree, 55%
Average age	44	44
Years of experience	6	6

Relief manager vs center manager salary

Relief managers and center managers have different pay scales, as shown below.

	Relief Manager	Center Manager
Average salary	$38,400	$56,284
Salary range	Between $26,000 And $55,000	Between $35,000 And $90,000
Highest paying City	-	Jersey City, NJ
Highest paying state	-	New Jersey
Best paying company	-	Capgemini
Best paying industry	-	Technology

Differences between relief manager and center manager education

There are a few differences between a relief manager and a center manager in terms of educational background:

	Relief Manager	Center Manager
Most common degree	High School Diploma, 31%	Bachelor's Degree, 55%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Relief manager vs center manager demographics

Here are the differences between relief managers' and center managers' demographics:

	Relief Manager	Center Manager
Average age	44	44
Gender ratio	Male, 37.1% Female, 62.9%	Male, 47.7% Female, 52.3%
Race ratio	Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 6.4% White, 67.0% American Indian and Alaska Native, 0.5%	Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.3% Asian, 6.4% White, 67.2% American Indian and Alaska Native, 0.5%
LGBT Percentage	10%	10%

Differences between relief manager and center manager duties and responsibilities

Relief manager example responsibilities.

Manage both BOH and FOH operations exceeding company specifications.
Inventory control, ordering and stocking, payroll, deposits, and drawer balancing in the absence of general manager.
Operate cash register, POS, and frequent guest card system.
Possess sole signatory authority for all exceptions to procedures, billings, inventory shifts, monetary fee adjustments and payroll actions.
Provide customer support and handle equipment reservations.
Ensure reservations are taken correctly and courteously.

Center manager example responsibilities.

Achieve or exceed SLA's by proactively managing multiple desktop support queues.
Create and manage the Facebook page for the station.
Manage multiple vendors for a variety of HVAC work.
Manage the disposition of vehicles and assets from facilities that are closed during DHL restructuring.
Perform all administrative and management duties require to operate the contact center and achieve all assign KPI's.
Manage the image, cleanliness and in-stock presentation of selling floor, stockrooms, back shop and entire facility.

Relief manager vs center manager skills

Common relief manager skills

Customer Service, 28%
Reservations, 15%
Customer Satisfaction, 9%
Bank Deposits, 6%
Collection Calls, 3%
Delinquent Accounts, 3%

Common center manager skills

Patients, 17%
OSHA, 7%
Patient Care, 7%
Safety Procedures, 4%
Professional Development, 4%
Keeping Track, 4%