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The differences between remote broadcast technicians and services desk technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a remote broadcast technician, becoming a services desk technician takes usually requires 1-2 years. Additionally, a services desk technician has an average salary of $42,123, which is higher than the $29,076 average annual salary of a remote broadcast technician.
The top three skills for a remote broadcast technician include technical issues, troubleshoot and IP. The most important skills for a services desk technician are service desk, customer service, and troubleshoot.
| Remote Broadcast Technician | Services Desk Technician | |
| Yearly salary | $29,076 | $42,123 |
| Hourly rate | $13.98 | $20.25 |
| Growth rate | 10% | 10% |
| Number of jobs | 31,162 | 145,853 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 42% | Bachelor's Degree, 46% |
| Average age | 42 | 42 |
| Years of experience | 4 | 2 |
A remote broadcast technician is responsible for setting up electronic equipment that controls signal strength, audio quality, and video quality. As a remote broadcast technician, you will operate equipment for streaming live events, control audio equipment to ensure sound quality, and maintain standard sound level during television and radio broadcasts. In addition, you will be responsible for operating transmitters that broadcast both TV and radio programs. Other duties include troubleshooting transmission problems, working closely with engineers to test and integrate new systems, and editing video and audio recordings using computer software.
Service Desk Technicians are technicians who specialize in providing support to clients. They are usually in fields related to information technology, and they provide technical support to the employees of the organization. They usually help clients in installing, updating, repairing, or maintaining technical components. They are technology-savvy and should be able to communicate well. Most of the time, Service Desk Technicians are contacted through phone calls and thus should be able to guide callers over the phone. They are also expected to be patient and to be customer service-oriented.
Remote broadcast technicians and services desk technicians have different pay scales, as shown below.
| Remote Broadcast Technician | Services Desk Technician | |
| Average salary | $29,076 | $42,123 |
| Salary range | Between $10,000 And $78,000 | Between $31,000 And $55,000 |
| Highest paying City | - | New York, NY |
| Highest paying state | - | New York |
| Best paying company | - | Forum Energy Technologies |
| Best paying industry | - | Government |
There are a few differences between a remote broadcast technician and a services desk technician in terms of educational background:
| Remote Broadcast Technician | Services Desk Technician | |
| Most common degree | Bachelor's Degree, 42% | Bachelor's Degree, 46% |
| Most common major | Communication | Information Technology |
| Most common college | New York University | University of Pennsylvania |
Here are the differences between remote broadcast technicians' and services desk technicians' demographics:
| Remote Broadcast Technician | Services Desk Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 84.6% Female, 15.4% | Male, 79.0% Female, 21.0% |
| Race ratio | Black or African American, 8.4% Unknown, 6.3% Hispanic or Latino, 16.9% Asian, 5.2% White, 62.9% American Indian and Alaska Native, 0.4% | Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.9% White, 55.8% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 8% | 11% |