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The differences between remote broadcast technicians and technical support technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a remote broadcast technician, becoming a technical support technician takes usually requires 1-2 years. Additionally, a technical support technician has an average salary of $40,210, which is higher than the $29,076 average annual salary of a remote broadcast technician.
The top three skills for a remote broadcast technician include technical issues, troubleshoot and IP. The most important skills for a technical support technician are customer service, technical support, and patients.
| Remote Broadcast Technician | Technical Support Technician | |
| Yearly salary | $29,076 | $40,210 |
| Hourly rate | $13.98 | $19.33 |
| Growth rate | 10% | 10% |
| Number of jobs | 31,162 | 165,677 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 42% | Bachelor's Degree, 40% |
| Average age | 42 | 42 |
| Years of experience | 4 | 2 |
A remote broadcast technician is responsible for setting up electronic equipment that controls signal strength, audio quality, and video quality. As a remote broadcast technician, you will operate equipment for streaming live events, control audio equipment to ensure sound quality, and maintain standard sound level during television and radio broadcasts. In addition, you will be responsible for operating transmitters that broadcast both TV and radio programs. Other duties include troubleshooting transmission problems, working closely with engineers to test and integrate new systems, and editing video and audio recordings using computer software.
Technical support technicians are skilled professionals who resolve computer or information technology-related concerns. They may do installations, repairs, or maintenance activities of various applications or computer hardware. They are sometimes assigned specific issues or concerns to resolve so that they will not be bombarded with various issues. This means that they can now specialize in a specific family of concerns. Technical support technicians may provide on-site support, going directly to the person who needs help and doing what needs to be done or troubleshoot the problem in person. They may also be offsite and would usually be manning helpdesk hotlines. Offsite technical support technicians walk the caller through the steps they should do to fix the issues. As such, when a technical support technician is offsite, they are expected to be good communicators and will be able to provide clear instructions.
Remote broadcast technicians and technical support technicians have different pay scales, as shown below.
| Remote Broadcast Technician | Technical Support Technician | |
| Average salary | $29,076 | $40,210 |
| Salary range | Between $10,000 And $78,000 | Between $24,000 And $64,000 |
| Highest paying City | - | Philadelphia, PA |
| Highest paying state | - | Pennsylvania |
| Best paying company | - | Ropes & Gray |
| Best paying industry | - | Finance |
There are a few differences between a remote broadcast technician and a technical support technician in terms of educational background:
| Remote Broadcast Technician | Technical Support Technician | |
| Most common degree | Bachelor's Degree, 42% | Bachelor's Degree, 40% |
| Most common major | Communication | Business |
| Most common college | New York University | Stanford University |
Here are the differences between remote broadcast technicians' and technical support technicians' demographics:
| Remote Broadcast Technician | Technical Support Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 84.6% Female, 15.4% | Male, 66.7% Female, 33.3% |
| Race ratio | Black or African American, 8.4% Unknown, 6.3% Hispanic or Latino, 16.9% Asian, 5.2% White, 62.9% American Indian and Alaska Native, 0.4% | Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 16.9% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 8% | 11% |