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Sales support technician vs sales administrator

The differences between sales support technicians and sales administrators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a sales support technician, becoming a sales administrator takes usually requires 6-8 years. Additionally, a sales support technician has an average salary of $59,559, which is higher than the $41,404 average annual salary of a sales administrator.

The top three skills for a sales support technician include customer service, product knowledge and inbound calls. The most important skills for a sales administrator are customer service, sales support, and powerpoint.

Sales support technician vs sales administrator overview

Sales Support TechnicianSales Administrator
Yearly salary$59,559$41,404
Hourly rate$28.63$19.91
Growth rate4%5%
Number of jobs177,06582,712
Job satisfaction--
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 60%
Average age4746
Years of experience48

Sales support technician vs sales administrator salary

Sales support technicians and sales administrators have different pay scales, as shown below.

Sales Support TechnicianSales Administrator
Average salary$59,559$41,404
Salary rangeBetween $33,000 And $106,000Between $29,000 And $58,000
Highest paying CityNew York, NYSan Francisco, CA
Highest paying stateConnecticutCalifornia
Best paying companyAppleKLA
Best paying industry-Technology

Differences between sales support technician and sales administrator education

There are a few differences between a sales support technician and a sales administrator in terms of educational background:

Sales Support TechnicianSales Administrator
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 60%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Southern California

Sales support technician vs sales administrator demographics

Here are the differences between sales support technicians' and sales administrators' demographics:

Sales Support TechnicianSales Administrator
Average age4746
Gender ratioMale, 76.4% Female, 23.6%Male, 21.0% Female, 79.0%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.1% Asian, 5.1% White, 73.0% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage6%7%

Differences between sales support technician and sales administrator duties and responsibilities

Sales support technician example responsibilities.

  • Manage the maintenance, repair, and operation of POS equipment.
  • Manage individual sales activities by developing highly effective, communications focuse relationship with multiple sales channels.
  • Preform transfer on phone numbers and set-up of VOIP phone services
  • Assist in creating Linux FTP servers and solving internal networking issues.
  • Assist with router setup and acquiring and IP address for Intranet and Internet.
  • Train client in POS operations and tasks; share knowledge of software capabilities.
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Sales administrator example responsibilities.

  • Manage distributor accounts including inventory management, allocations, and communicating internally with purchasing, logistics, finance and shipping departments.
  • Work with operations to expedite deliveries, or track shipments as requested by customer.
  • Confer with sales, shipping, and warehouse to expedite or trace missing or delay shipments.
  • Publish POS materials and create correspondence to distributors for seasonal promotion items.
  • Design and produce consumer/distributor incentive programs, POS materials and retail display systems.
  • Manage distributor accounts including inventory management, allocations, and communicating internally with purchasing, logistics, finance and shipping departments.
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Sales support technician vs sales administrator skills

Common sales support technician skills
  • Customer Service, 20%
  • Product Knowledge, 18%
  • Inbound Calls, 4%
  • Customer Support, 4%
  • IP, 4%
  • Technical Sales Support, 3%
Common sales administrator skills
  • Customer Service, 37%
  • Sales Support, 13%
  • PowerPoint, 5%
  • Data Entry, 5%
  • CRM, 4%
  • Salesforce, 4%