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The differences between senior managers-systems and senior service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a senior manager-systems and a senior service manager. Additionally, a senior manager-systems has an average salary of $140,030, which is higher than the $129,065 average annual salary of a senior service manager.
The top three skills for a senior manager-systems include project management, continuous improvement and architecture. The most important skills for a senior service manager are project management, client relationships, and business development.
| Senior Manager-Systems | Senior Service Manager | |
| Yearly salary | $140,030 | $129,065 |
| Hourly rate | $67.32 | $62.05 |
| Growth rate | 16% | 16% |
| Number of jobs | 206,025 | 200,790 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 68% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
The duties of a senior manager-systems depend on one's line of work or industry of employment. In a company setting, senior manager-systems typically work at the information technology (IT) department, where they are in charge of overseeing the networks and systems to ensure efficiency and smooth workflow. Their responsibilities often revolve around participating in providing technical support to employees, installing and repairing IT systems, troubleshooting, devising strategies to develop new software and hardware, and conducting regular maintenance checks.
Senior Service Managers are roles usually present in a Business Process Outsourcing (BPO) company or a shared service structure. They manage the service level agreement between their company and their clients. They oversee the employees who are expected to hit the targets and ensure that they would consistently meet these targets. Senior Service Managers are decision-makers. They make strategic decisions to ensure that the operations department runs smoothly and would be able to achieve its service level agreements with clients. Senior Service Managers also manage stakeholders. They create professional working relationships with clients, and they are expected to maintain and keep client accounts.
Senior managers-systems and senior service managers have different pay scales, as shown below.
| Senior Manager-Systems | Senior Service Manager | |
| Average salary | $140,030 | $129,065 |
| Salary range | Between $98,000 And $198,000 | Between $92,000 And $179,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | Apple | NVIDIA |
| Best paying industry | Professional | Professional |
There are a few differences between a senior manager-systems and a senior service manager in terms of educational background:
| Senior Manager-Systems | Senior Service Manager | |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 68% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between senior managers-systems' and senior service managers' demographics:
| Senior Manager-Systems | Senior Service Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 80.6% Female, 19.4% | Male, 66.8% Female, 33.2% |
| Race ratio | Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.7% Asian, 13.3% White, 65.1% American Indian and Alaska Native, 0.2% | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 12.6% White, 65.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |