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The differences between senior operations supervisors and operations support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a senior operations supervisor and an operations support manager. Additionally, an operations support manager has an average salary of $79,730, which is higher than the $61,392 average annual salary of a senior operations supervisor.
The top three skills for a senior operations supervisor include logistics, continuous improvement and process improvement. The most important skills for an operations support manager are customer service, project management, and human resources.
| Senior Operations Supervisor | Operations Support Manager | |
| Yearly salary | $61,392 | $79,730 |
| Hourly rate | $29.52 | $38.33 |
| Growth rate | 6% | 6% |
| Number of jobs | 99,089 | 376,894 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 65% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
A senior operations supervisor oversees the day to day running of a department as it pertains to evaluating, hiring, firing, and training employees. In this role, they are tasked with ensuring the supervision of staff processing paperwork ensuring efficient, accurate, and timely completion. Their other responsibilities include coordinating activities for those under their supervision, maintaining a cordial working relationship with departmental managers, ensuring their team maintains great customer service, and reviewing existing business processes to improve efficiency.
Operations Support Managers are employees who handle different support initiatives for the employees or operations-related departments. These support initiatives may come in people management and upskilling, IT infrastructure assistance, or process improvement, among others. Operations Support Managers must have a deep understanding of company operations and the employees' needs. They manage processes and standards to ensure that company operations are fully supported and will not be disrupted. They resolve concerns and anticipate problems that may come. They can plan and create safeguards to ensure that such problems will not arise in the future.
Senior operations supervisors and operations support managers have different pay scales, as shown below.
| Senior Operations Supervisor | Operations Support Manager | |
| Average salary | $61,392 | $79,730 |
| Salary range | Between $38,000 And $97,000 | Between $47,000 And $133,000 |
| Highest paying City | - | San Bruno, CA |
| Highest paying state | - | California |
| Best paying company | - | Meta |
| Best paying industry | - | Technology |
There are a few differences between a senior operations supervisor and an operations support manager in terms of educational background:
| Senior Operations Supervisor | Operations Support Manager | |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 65% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between senior operations supervisors' and operations support managers' demographics:
| Senior Operations Supervisor | Operations Support Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 73.1% Female, 26.9% | Male, 64.8% Female, 35.2% |
| Race ratio | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.3% Asian, 6.4% White, 67.3% American Indian and Alaska Native, 0.5% | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |