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Senior operations supervisor vs operations support manager

The differences between senior operations supervisors and operations support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a senior operations supervisor and an operations support manager. Additionally, an operations support manager has an average salary of $79,730, which is higher than the $61,392 average annual salary of a senior operations supervisor.

The top three skills for a senior operations supervisor include logistics, continuous improvement and process improvement. The most important skills for an operations support manager are customer service, project management, and human resources.

Senior operations supervisor vs operations support manager overview

Senior Operations SupervisorOperations Support Manager
Yearly salary$61,392$79,730
Hourly rate$29.52$38.33
Growth rate6%6%
Number of jobs99,089376,894
Job satisfaction--
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 65%
Average age4444
Years of experience66

What does a senior operations supervisor do?

A senior operations supervisor oversees the day to day running of a department as it pertains to evaluating, hiring, firing, and training employees. In this role, they are tasked with ensuring the supervision of staff processing paperwork ensuring efficient, accurate, and timely completion. Their other responsibilities include coordinating activities for those under their supervision, maintaining a cordial working relationship with departmental managers, ensuring their team maintains great customer service, and reviewing existing business processes to improve efficiency.

What does an operations support manager do?

Operations Support Managers are employees who handle different support initiatives for the employees or operations-related departments. These support initiatives may come in people management and upskilling, IT infrastructure assistance, or process improvement, among others. Operations Support Managers must have a deep understanding of company operations and the employees' needs. They manage processes and standards to ensure that company operations are fully supported and will not be disrupted. They resolve concerns and anticipate problems that may come. They can plan and create safeguards to ensure that such problems will not arise in the future.

Senior operations supervisor vs operations support manager salary

Senior operations supervisors and operations support managers have different pay scales, as shown below.

Senior Operations SupervisorOperations Support Manager
Average salary$61,392$79,730
Salary rangeBetween $38,000 And $97,000Between $47,000 And $133,000
Highest paying City-San Bruno, CA
Highest paying state-California
Best paying company-Meta
Best paying industry-Technology

Differences between senior operations supervisor and operations support manager education

There are a few differences between a senior operations supervisor and an operations support manager in terms of educational background:

Senior Operations SupervisorOperations Support Manager
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 65%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Senior operations supervisor vs operations support manager demographics

Here are the differences between senior operations supervisors' and operations support managers' demographics:

Senior Operations SupervisorOperations Support Manager
Average age4444
Gender ratioMale, 73.1% Female, 26.9%Male, 64.8% Female, 35.2%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.3% Asian, 6.4% White, 67.3% American Indian and Alaska Native, 0.5%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between senior operations supervisor and operations support manager duties and responsibilities

Senior operations supervisor example responsibilities.

  • Manage administrative expenses and budgets including labor, training, petty cash, payroll, and awards.
  • Manage logistics operations relate to strategic military contingency maneuvers.
  • Manage team of database administrators, database technicians and systems administrators responsible for maintaining all production, development and QA systems.
  • Calculate payroll pay roll and work load to determine manpower to hand the work load for future dates.
  • General management responsibilities include production, manufacturing engineering, personnel development and internal logistics.
  • Design company website, PowerPoint presentation, brochure, profile, machinery list & factory production capacity information for marketing purposes.
  • Show more

Operations support manager example responsibilities.

  • Manage employees to ensure efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality.
  • Develop desktop images for PC's and laptops.
  • Exceed team goals and KPIs despite reduction in force, budget, and increase work load.
  • Develop and maintain work schedules, interview and hire personnel, and monitored/control payroll expenses.
  • Develop customer experience strategy and translate it into operative plans and KPIs for each operator.
  • Design and develop online employee database / biography system including ldap-base auto updating capabilities to enable user upload of custom data.
  • Show more

Senior operations supervisor vs operations support manager skills

Common senior operations supervisor skills
  • Logistics, 13%
  • Continuous Improvement, 9%
  • Process Improvement, 9%
  • Quality Standards, 8%
  • PowerPoint, 6%
  • Performance Reviews, 5%
Common operations support manager skills
  • Customer Service, 15%
  • Project Management, 6%
  • Human Resources, 6%
  • Professional Development, 5%
  • Support Operations, 4%
  • Process Improvement, 4%

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