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The differences between senior program operations managers and operations support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a senior program operations manager and an operations support manager. Additionally, a senior program operations manager has an average salary of $120,350, which is higher than the $79,730 average annual salary of an operations support manager.
The top three skills for a senior program operations manager include metrics, project management and program management. The most important skills for an operations support manager are customer service, project management, and human resources.
| Senior Program Operations Manager | Operations Support Manager | |
| Yearly salary | $120,350 | $79,730 |
| Hourly rate | $57.86 | $38.33 |
| Growth rate | 6% | 6% |
| Number of jobs | 317,536 | 376,894 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 65% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
A senior operations manager is responsible for managing and overseeing a few high-level duties related to human resources (HR). Your duties typically include analyzing and improving organizational processes, working to improve efficiency, productivity, and quality, and providing leadership to overall staff. Additionally, you will be responsible for assisting HR with hiring when needed, promoting a company culture that encourages high morale and top performance, and overseeing the planning, auditing, and budgeting activities. As a senior operations manager, you are also expected to work closely with the board of directors to plan for short- and long-term goals.
Operations Support Managers are employees who handle different support initiatives for the employees or operations-related departments. These support initiatives may come in people management and upskilling, IT infrastructure assistance, or process improvement, among others. Operations Support Managers must have a deep understanding of company operations and the employees' needs. They manage processes and standards to ensure that company operations are fully supported and will not be disrupted. They resolve concerns and anticipate problems that may come. They can plan and create safeguards to ensure that such problems will not arise in the future.
Senior program operations managers and operations support managers have different pay scales, as shown below.
| Senior Program Operations Manager | Operations Support Manager | |
| Average salary | $120,350 | $79,730 |
| Salary range | Between $90,000 And $160,000 | Between $47,000 And $133,000 |
| Highest paying City | Washington, DC | San Bruno, CA |
| Highest paying state | Washington | California |
| Best paying company | Rivian | Meta |
| Best paying industry | Health Care | Technology |
There are a few differences between a senior program operations manager and an operations support manager in terms of educational background:
| Senior Program Operations Manager | Operations Support Manager | |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 65% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between senior program operations managers' and operations support managers' demographics:
| Senior Program Operations Manager | Operations Support Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 71.7% Female, 28.3% | Male, 64.8% Female, 35.2% |
| Race ratio | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5% | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |