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Server technician vs computer support technician

The differences between server technicians and computer support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a server technician and a computer support technician. Additionally, a server technician has an average salary of $55,884, which is higher than the $41,852 average annual salary of a computer support technician.

The top three skills for a server technician include customer service, troubleshoot and windows server. The most important skills for a computer support technician are customer service, technical support, and computer support.

Server technician vs computer support technician overview

Server TechnicianComputer Support Technician
Yearly salary$55,884$41,852
Hourly rate$26.87$20.12
Growth rate5%10%
Number of jobs134,665121,180
Job satisfaction--
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 46%
Average age4342
Years of experience22

What does a server technician do?

Server technicians are information technology (IT) professionals who are responsible for installing, maintaining, and troubleshooting the server systems of an IT organization. These technicians must manage both Unix and Windows-based systems to ensure reliability and stability for the clients. They are required to manage data center hardware by providing total diagnosis and repair on hardware issues. Server technicians must also perform regular backups for the organization's server while providing technical support to follow up inquiries and problems on system servers.

What does a computer support technician do?

A computer support technician is responsible for diagnosing and resolving computer and network issues, identifying the source of malfunctions, and improving infrastructure to avoid downtimes and operational delays. Computer support technicians manage the efficiency of all equipment and peripherals for the computers, assist in installing components, and keeping adequate resources or alternatives for defective items. They also recommend minimal costs technology materials and create troubleshooting manuals for reference, ensuring that the network processes adhere to internal guidelines and regulations.

Server technician vs computer support technician salary

Server technicians and computer support technicians have different pay scales, as shown below.

Server TechnicianComputer Support Technician
Average salary$55,884$41,852
Salary rangeBetween $32,000 And $94,000Between $34,000 And $51,000
Highest paying CityDaly City, CALompoc, CA
Highest paying stateCaliforniaCalifornia
Best paying companyAmdLawrence Livermore National Laboratory
Best paying industry-Manufacturing

Differences between server technician and computer support technician education

There are a few differences between a server technician and a computer support technician in terms of educational background:

Server TechnicianComputer Support Technician
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 46%
Most common majorComputer ScienceComputer Science
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Server technician vs computer support technician demographics

Here are the differences between server technicians' and computer support technicians' demographics:

Server TechnicianComputer Support Technician
Average age4342
Gender ratioMale, 88.8% Female, 11.2%Male, 83.2% Female, 16.8%
Race ratioBlack or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 9.7% White, 63.6% American Indian and Alaska Native, 0.3%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.6% Asian, 11.7% White, 55.2% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between server technician and computer support technician duties and responsibilities

Server technician example responsibilities.

  • Manage and deploy Citrix server farms.
  • Manage DHCP scopes, options for district servers.
  • Configure, install and manage virtual machines on Linux servers.
  • Work extensively installing, configuring and managing VMWare and Microsoft virtual platforms.
  • Manage firewalls, endpoint encryption and other communications and systems security devices for large scale networks across distinct complicate infrastructure.
  • Provide technical support for servers, thin clients, personal computers, printers, routers, switches and other network equipment.
  • Show more

Computer support technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Used and become familiar with LINUX network file system.
  • Used Linux operating system to recover data from hard drives.
  • Support & troubleshoot VPN, Internet connections, email, browser and OS errors.
  • Network troubleshooting (proxy setting, TCP/IP configuration, DNS servers, etc . )
  • Install and configure new office computers to connect to the office network and the Internet via TCP/IP.
  • Show more

Server technician vs computer support technician skills

Common server technician skills
  • Customer Service, 18%
  • Troubleshoot, 7%
  • Windows Server, 5%
  • Linux, 5%
  • PC, 4%
  • Switches, 3%
Common computer support technician skills
  • Customer Service, 11%
  • Technical Support, 8%
  • Computer Support, 7%
  • Desk Support, 4%
  • Mac, 4%
  • Computer System, 4%

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