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The differences between service office managers and assistant customer service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service office manager and an assistant customer service manager. Additionally, a service office manager has an average salary of $83,838, which is higher than the $34,118 average annual salary of an assistant customer service manager.
The top three skills for a service office manager include customer service, office services and office procedures. The most important skills for an assistant customer service manager are customer service, store operations, and customer support.
| Service Office Manager | Assistant Customer Service Manager | |
| Yearly salary | $83,838 | $34,118 |
| Hourly rate | $40.31 | $16.40 |
| Growth rate | -8% | -4% |
| Number of jobs | 78,043 | 198,396 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 43% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
Service office managers are executive professionals who support the operations of a company by maintaining office systems and supervising staff members. These managers are required to perform inventory management and purchasing of office materials such as office supplies, marketing materials, event supplies, and production materials. They must schedule and provide training for the administrative team on the policy and procedures of the company as well as customer service improvement. Service office managers must also implement office procedures to improve the efficiency of the office.
An assistant customer service manager is in charge of performing support tasks for managers, helping customer service operations run smoothly and efficiently. Among their responsibilities include assisting managers in supervising customer service teams, managing schedules and objectives, coordinating staff, and addressing issues and concerns, resolving them promptly and efficiently. There are also instances when they must communicate with customers to identify and meet their needs. Moreover, as an assistant manager, it is essential to monitor the workflow and progress of the workforce, all while enforcing the company's policies and regulations.
Service office managers and assistant customer service managers have different pay scales, as shown below.
| Service Office Manager | Assistant Customer Service Manager | |
| Average salary | $83,838 | $34,118 |
| Salary range | Between $56,000 And $125,000 | Between $28,000 And $41,000 |
| Highest paying City | Washington, DC | - |
| Highest paying state | New York | - |
| Best paying company | Buckley King | - |
| Best paying industry | Real Estate | - |
There are a few differences between a service office manager and an assistant customer service manager in terms of educational background:
| Service Office Manager | Assistant Customer Service Manager | |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 43% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between service office managers' and assistant customer service managers' demographics:
| Service Office Manager | Assistant Customer Service Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 31.5% Female, 68.5% | Male, 32.9% Female, 67.1% |
| Race ratio | Black or African American, 10.4% Unknown, 4.8% Hispanic or Latino, 18.2% Asian, 5.8% White, 60.1% American Indian and Alaska Native, 0.7% | Black or African American, 10.6% Unknown, 4.8% Hispanic or Latino, 18.0% Asian, 5.7% White, 60.2% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 8% | 8% |