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The differences between service office managers and service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a service office manager and a service manager. Additionally, a service office manager has an average salary of $83,838, which is higher than the $74,009 average annual salary of a service manager.
The top three skills for a service office manager include customer service, office services and office procedures. The most important skills for a service manager are POS, performance reviews, and cash handling.
| Service Office Manager | Service Manager | |
| Yearly salary | $83,838 | $74,009 |
| Hourly rate | $40.31 | $35.58 |
| Growth rate | -8% | 6% |
| Number of jobs | 78,043 | 341,785 |
| Job satisfaction | - | 4 |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 52% |
| Average age | 47 | 44 |
| Years of experience | 6 | 6 |
Service office managers are executive professionals who support the operations of a company by maintaining office systems and supervising staff members. These managers are required to perform inventory management and purchasing of office materials such as office supplies, marketing materials, event supplies, and production materials. They must schedule and provide training for the administrative team on the policy and procedures of the company as well as customer service improvement. Service office managers must also implement office procedures to improve the efficiency of the office.
Service managers are employees who oversee the departments related to providing services to customers. They ensure that service delivery agreements are met by employees in the department. Service managers meet with stakeholders to set service delivery metrics and department goals. They then create strategies to reach these metrics and goals. They are responsible for cascading such goals and metrics to their employees and ensuring that the employees understand what they need to do. Service managers should have a deep understanding and appreciation of the company and its business so that they can create strategies that are in line with the company's identity. They should also be familiar with the customer profiles of the company. Service managers are also responsible for creating department reports and sharing these with stakeholders.
Service office managers and service managers have different pay scales, as shown below.
| Service Office Manager | Service Manager | |
| Average salary | $83,838 | $74,009 |
| Salary range | Between $56,000 And $125,000 | Between $47,000 And $116,000 |
| Highest paying City | Washington, DC | San Francisco, CA |
| Highest paying state | New York | New York |
| Best paying company | Buckley King | Latham & Watkins |
| Best paying industry | Real Estate | Technology |
There are a few differences between a service office manager and a service manager in terms of educational background:
| Service Office Manager | Service Manager | |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | University of Pennsylvania |
Here are the differences between service office managers' and service managers' demographics:
| Service Office Manager | Service Manager | |
| Average age | 47 | 44 |
| Gender ratio | Male, 31.5% Female, 68.5% | Male, 71.1% Female, 28.9% |
| Race ratio | Black or African American, 10.4% Unknown, 4.8% Hispanic or Latino, 18.2% Asian, 5.8% White, 60.1% American Indian and Alaska Native, 0.7% | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.7% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 8% | 10% |