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Service supervisor jobs in Columbia, SC

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  • Salesforce Lead, Service Cloud

    Amarok

    Service supervisor job in Columbia, SC

    Recognized as one of the Best Places to Work in South Carolina, AMAROK (formerly known as Electric Guard Dog) is the Ultimate Perimeter Security solution. Our unique and technically advanced electric fence reliably stops theft and other criminal activity by guarding our customers' property and assets 24/7. We are active in 48 states and Canada with more than 4,000 commercial and industrial locations. Job Summary The Salesforce Lead for Service Cloud is a critical, high-impact role responsible for the end-to-end governance and technical oversight of our Service Cloud platform and its full Software Development Lifecycle (SDLC). This lead role is the authoritative voice on platform best practices, including Service Cloud Lightning, Service Cloud Voice, and Field Service Lightning. The successful candidate will drive sophisticated Service Cloud solutions for our rapidly growing Service Teams, strategically manage external Salesforce Partners for large project delivery, and provide expert-level technical guidance and mentorship across the platform. What You'll Do Collaborate with internal teams and external partners to design, deploy, and support sophisticated Service Cloud solutions throughout the full Software Development Lifecycle (SDLC).Drive business requirements analysis, translating needs into clear functional specifications with rigorous documentation and traceability. Serve as the subject matter expert on Service Cloud best practices, applying your expertise in data, processes, and integrations to optimize workflows. Strategically manage external Salesforce Partners to ensure successful, high-quality delivery of large, complex projects. Provide expert-level technical support, specializing in escalation, development, and integration issues. Provide technical mentorship to Salesforce Administrators and contribute to the Salesforce Team's technical standards and documentation efforts. What You'll Bring Bachelor's degree in a technical engineering focus. 5+ years of hands-on Salesforce experience within a large, complex, or fast-growing enterprise. Expert-level Salesforce development skills, including proficiency in SOQL, SOSL, and Apex coding. Deep, hands-on experience with Service Cloud. Familiarity with Sales Cloud is required; Marketing Cloud is a plus. Practical experience with Salesforce system integration; familiarity with middleware solutions is strongly preferred. Strong organizational and Project Management skills, with the flexibility to reprioritize based on evolving business needs. Exceptional communication skills for managing and collaborating with diverse stakeholders and partners. Demonstrated ability to exercise sound judgment and maintain composure under pressure. Why AMAROK? AMAROK is driven by our companies' core values. We strive to facilitate a greater sense of purpose in all our career opportunities. Well known for our superior company culture and leadership, our employees also enjoy the following benefits: Health Benefits (Medical, Dental & Vision) Tuition Reimbursement Program Short & Long-term disability Life Insurance Flexible Spending Account (Section 125) Matching 401K retirement plan Career advancement Bonus opportunities Generous PTO Annual Compensation Range: $120,000 - $130,000. Compensation is determined based on competitive market data, experience, skillset and geographical location. See what our employees have to say about working for AMAROK! ************************************************************ Our recruiting experience is digital! AMAROK is an EEO/Affirmative Action Employer and will make all employment related decisions without regard to age, race, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. Once you submit your application, AMAROK will process the provided personal data to evaluate your candidacy for employment. For details regarding how your personal data will be used during an interview process, and to understand our commitment to keeping your personal data safe, please review our Data Privacy Policy here - **********************************
    $120k-130k yearly Auto-Apply 35d ago
  • Team Lead, Production

    Solectron Corp 4.8company rating

    Service supervisor job in Orangeburg, SC

    Job Posting Start Date 09-25-2025 Job Posting End Date 12-29-2025Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.Job Summary Principle Accountabilities: Provide ongoing feedback on performance of individuals through both formal and informal evaluations. Initiate and participate in process development and cost improvement projects. Coordinate people resource requirements for the department. Assist in department budget planning and manage department expenses. Communicate daily plan and any production or customer service issues Highlight material shortages, interface with Expediter/Purchasing on any part shortages Recognize and monitor bottlenecks. Report and alert resources concerning downtime. Interface with Test Support/Maintenance on equipment problems. Track time for NPI/Pre-production/re-work. Communicate with opposite shift to ensure communication flow. Update department communication boards. Follow quality indicators. Stop and alert if predefined indicators are below target. Primary contact for response to situations where scrap is occurring in any process step. Education / Experience Typically requires an Associate's Degree, vocational or technical training, or equivalent experience. Typically requires 6 years of related experience. Knowledge / Skills / Abilities Serves as an expert/consultant in manufacturing line skills with other employees. Demonstrates broad knowledge of manufacturing line techniques and may improve processes. Applies new technologies/ techniques. Ability to effectively present information in one-on-one and small group situations to other employees, and supervisors of the organization. Demonstrates broad knowledge of manufacturing line techniques and may improve processes. Applies new technologies/ techniques. Ability to read, comprehend and interpret complex instructions. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in various forms. Certificates, Licenses, Registrations Decision Making / Discretion. Scope / Impact May have multi-functional impact, has influence on different programs or areas. Decision Making / Discretion May make decisions or recommendations for team. Decisions may affect other teams. Supervision / Leadership Receives little to no instruction. Requires little to no supervision. May provide guidance to other nonexempt personnel. Determines methods and procedures on new assignments. Work Environment: While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to work that requires repetitive motion, toxic or caustic chemicals, and risk of electrical shock and occasionally works in job assignments that may require overtime and 2nd or 3rd shift job assignments as required. The noise level in the work environment is usually moderate. Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and reach with hands and arms. The employee frequently is required to handle small components. The employee is occasionally required to stoop, kneel, crouch, or crawl and talk and hear. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus. SK09 What you'll receive for the great work you provide: Full range of medical, dental, and vision plans Life Insurance Short-term and Long-term Disability Matching 401(k) Contributions Vacation and Paid Sick Time Tuition Reimbursement Job CategoryOperationsRelocation: Not eligible Is Sponsorship Available? NoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
    $70k-99k yearly est. Auto-Apply 60d+ ago
  • Part Time Customer Service Manager

    Michaels 4.2company rating

    Service supervisor job in Columbia, SC

    Store - COL-COLUMBIA, SCDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $34k-61k yearly est. Auto-Apply 2d ago
  • Field Service Supervisor, ATC Program - Frederick, MD

    Rohde & Schwarz 4.8company rating

    Service supervisor job in Columbia, SC

    Services : Field Service Supervisor, ATC Program - Frederick, MD Apply now Contact Your Rohde & Schwarz recruiting team is looking forward to receiving your application. Info City/region Maryland (USA) Entry level Professionals Employment Type Full-time Ref. Number 15086 Share more We are looking for a Field Service Supervisor to support Air Traffic Controller business based out of our Frederick, MD facility. This position is responsible for ensuring service and support commitments for both government and commercial service level agreements are fulfilled. The position is also expected to drive Continual Improvement initiatives to ensure ever-improving customer experience and employee satisfaction. Your tasks * Develops and leads remote field service technician teams to achieve best in class operating metrics by building a cohesive team environment and working cross functionally to enhance performance. * Coordinate multiple complex system installation project events simultaneously, plus unscheduled and/or scheduled corrective and preventative maintenance activities * Develop schedule & manage logistics to task technicians & subcontractors, tools & parts to complete service events * Coordinate and document site survey results ahead of installation * Manage complex projects involving multiple departments and various technical and business process related deliverables * Lead, promote, and facilitate continuous improvement activities while using problem solving and lean tools to drive change. * Ensure customers see Service and Support as a strong positive feature of Rohde & Schwarz solutions. Manage customer escalations * Provide quality information to Rohde & Schwarz development teams for the enhancement of product performance. * Maintain favorable working relationships with employees through open communication, visibility, and involvement to promote a positive working environment that maximizes safety, employee engagement, productivity, and efficiency. Exciting insights into Rohde & Schwarz Our colleagues provide insider information about: * Daily adventures and challenges * Our passionate team * The technologies behind the innovative projects and solutions Your browser does not support the video tag Your qualifications * 3+ years of management experience with technical or business Bachelor's degree, or 10+ years of management experience with AA/AS degree * Experienced with Air Traffic Controller Systems, and/or IP based voice communication systems installation and service a plus * Technical capability to understand RF and Electrical system fundamentals. Ability to comprehend technical electrical and mechanical documentation and apply knowledge in relevant situations * Demonstrated experience in managing and coordinating time sensitive technician deployment schedules * Demonstrated experience managing complex projects. PMP/PMI Certification is a plus * Proficiency in MS Excel, with the ability to use data manipulation functions to analyze, filter, sort, and present complex datasets effectively through charts and graphs, enabling informed decision-making * Excellent communication and team work skills * Candidate should be based close to a major US airport * Ability to travel a minimum of 50%, primarily domestic travel with occasional international travel * Available to support an on-call schedule and respond to on- demand travel for service actions at short notice * Ability to respond to service requests and escalations outside of standard business hours and on weekends and holidays * Proficiency in Microsoft Office tools * Experience in Lean, Six Sigma, and 5S a plus * Familiarity with SAP a plus * In order to be considered, candidates must be a current US resident with valid work authorization * Ability to obtain FAA security clearance Interested? We are looking forward to receiving your application! The total compensation for this position is $$85K-$110K. Total compensation includes base salary, variable pay (when applicable) plus benefits. The range is determined by the position, geographic location and level. Individual pay within the range is determined by several factors including location, education or training, relevant work history, sales incentive structure and job-related skills. We promote equal opportunities and welcome applications from people with and without disabilities. We offer an inclusive work environment where all individuals can develop their skills and talents regardless of gender, nationality, ethnic and social background, religion, worldview, age, sexual orientation, identity, and other characteristics. Apply now Rohde & Schwarz is a global technology company with approximately 14,000 employees and three divisions: Test & Measurement, Technology Systems and Networks & Cybersecurity. For 90 years, the company has been developing cutting-edge technology, pushing the boundaries of what is technically possible and enabling customers from various sectors such as business, government and public authorities to maintain their technological sovereignty. Our offer * Flexible working hour models * Training & continuing education * Privately owned company * Promoting innovation * Long-term & attractive work environment Show more You might find this also interesting Our culture Discover how we live development, training, diversity and much more! Our benefits With us, you can expect more than just a job - discover the benefits we offer! Our application process Curious about our application process? Find out what awaits you! Your Onboarding Journey Curious about onboarding at Rohde & Schwarz? Take a look here!
    $85k-110k yearly 12d ago
  • Seasonal Customer Service Supervisor

    ASM Research, An Accenture Federal Services Company

    Service supervisor job in Columbia, SC

    Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $27k-40k yearly est. 24d ago
  • Customer Service Supervisor

    Bluecross Blueshield of South Carolina 4.6company rating

    Service supervisor job in Columbia, SC

    Location: This position is full-time (40-hours/week) Monday-Friday in a typical office environment. This role is located on-site at 4101 Percival Rd, Columbia, SC 29229 What You'll Do: Responsible for recruiting and hiring, coaching and mentoring, monitoring and evaluation, and addressing all disciplinary issues in a timely manner. Encourage staff in creating and maintaining a work environment with high morale and employee satisfaction through support of professional development, training, career growth, and rewarding high performance. Review departmental and/or contract standards to ensure compliance. Follow procedures to ensure business and customer needs are met systematically and correctly. Supervise and motivate staff to ensure prompt and accurate response to calls, e-mail, web, handwritten inquiries. Monitor calls, service and workload. Track any service complaints and analyze problems in order to provide solutions or develop proper training of staff. Represent department on projects and process improvements. Provide assistance and training to other operational areas of the company as needed. To Qualify For This Position, You'll Need The Following: Required Education: Bachelor's Degree Equivalency: 4 years claims, customer service and/or call center experience or a combination of education and job-related work experience Required Work Experience: 1 year-claims, customer service, and/or call center experience. Required Skills and Abilities: Strong oral and written communication skills. Strong decision making, analytical, problem solving, and time management skills. Ability to handle confidential or sensitive information with discretion. Required Software and Other Tools: Microsoft Office. We Prefer You Have: Preferred Education: Bachelor's Degree-Business Administration, Healthcare or related field Preferred Work Experience: 1 year-leadership experience including scheduling or coordinating work of others, developing work procedures and training for others, and/or leading group project initiatives. Preferred Skills and Abilities: Ability to persuade, negotiate, or influence. Strong organizational skills. Strong spelling, punctuation, and grammar skills. Our Comprehensive Benefits Package Includes The Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Education Assistance Service Recognition National discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What To Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email ************************ or call ************, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information. Some states have required notifications. Here's more information.
    $34k-42k yearly est. Auto-Apply 6d ago
  • Customer Service Manager

    Nutramaxlabs Laboratories

    Service supervisor job in Lancaster, SC

    The Customer Service Manager is responsible for leading the Customer Service team to provide reliable, measurable, and high-quality customer experience via phone, email, chat, social media, and other communication methods. We are looking for a proven candidate to implement best practices that enable us to leverage customer experience as a competitive advantage. Our ideal customer service manager is highly skilled in driving continuous improvement/process improvement. The candidate has experience with both defining and implementing from the ground up items such as KPIs, agent performance scorecards, a knowledge base, training programs, telephony systems, and CRMs. Roles and Responsibilities: * Lead, inspire, and manage the daily work and performance of the department, which includes typical duties, such as managing inquiries, complaints, orders, returns, etc. * Develop KPIs, reports, dashboards, and agent performance scorecards. * Leverage data analytics and technology. Drive continuous improvement and remove waste. * Implement and enforce policies, procedures, and standards. * Implement and/or maintain tools needed to sustain performance, such as a knowledge base, telephony system, and CRM. * Mature training programs and cross train agents to level load work across the team. * Develop QA/QC program. Coach and mentor to develop team members. * Work across departments and be relentless at resolving customer issues in a timely manner. * Stay current on the latest industry trends and techniques. * This position also oversees the mailroom activities (intercompany and outgoing mail/packages, not including product shipments to external customers). * Regular attendance is required. * Communicate effectively with other departments within the organization and function within a team environment. * Perform other duties as may be required in meeting company objectives. Requirements Minimum Requirements: * Bachelor's degree * 8+ years of customer-facing experience, with at least 5 years in a management/leadership role in a professional customer service environment * Expertise in process improvement, operational excellence, and change management * Exceptional executive communication, negotiation, and relationship-building skills * Strong analytical skills and experience with data-driven decision-making * Proficient with Microsoft Office * Experience creating a new customer service department or developing from an early stage preferred * Five9, SAP ERP, and SAP CRM experience preferred This position is 100% on site in our Lancaster, SC location and will require preemployment screenings, including a background check and drug screen.
    $36k-68k yearly est. 49d ago
  • Underwriting Services Supervisor

    Palmetto GBA 4.5company rating

    Service supervisor job in Columbia, SC

    Location: This position is full-time Monday-Friday in a typical office environment. This role is onsite at 1301 Gervais St. Columbia, SC. Oversee and coordinate the daily activities of underwriting support staff to ensure efficient workflow and timely completion of all underwriting support functions. Promote accuracy, productivity, and adherence to established processes to support underwriting operations. What You'll Do: Provides daily guidance to staff. Ensures staff is properly trained to provide timely responses and assistance to all internal and external customers. Manages daily proposal requests and distributes cases appropriately. Tracks all departmental activities ensuring Underwriting procedures and guidelines are adhered to. Analyzes, calculates, and makes decisions on quotations for all prospect and renewal business in a way that maximizes profitability and marketing results. Assists with project development and coordination of efforts between various units within the underwriting area. Communicates with Marketing officers, representatives, reinsurers, producers, and policyholders as needed. Audits, trains, directs, and supervises new and current underwriting support staff, and assists less experienced underwriters. Completes internal and external information requests pertinent to underwritten applications. To Qualify For This Position, You'll Need The Following: Required Education: Associate's in a job related field. Degree Equivalency: 2 years job related work experience. Required Work Experience: 4 years underwriting services experience including 2 years underwriting. 2 years in a supervisory/lead role OR equivalent military experience in grade E4 or above (may be concurrent). Required Skills and Abilities: Excellent verbal and written communication, interpersonal, time management and organizational skills. Ability to effectively motivate, supervise, and train subordinates. Strong analytical, decision-making, and customer service skills. Advanced math skills. Good judgment. Ability to handle confidential or sensitive information with discretion. Extensive knowledge of underwriting/risk principles and their application. Coaching and development. Setting and monitoring of performance metrics. Process improvement skills to optimize workflow efficiency. Required Software and Other Tools: Microsoft office. We Prefer That You Have The Following: Preferred: Experience with Salesforce system Work Environment: Typical office environment. Minimal travel required. Our Comprehensive Benefits Package Includes The Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Education Assistance Service Recognition National discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What To Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email ************************ or call ************, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information. Some states have required notifications. Here's more information.
    $29k-45k yearly est. Auto-Apply 16d ago
  • Automotive Service Director

    Jim Hudson Automotive Group 4.0company rating

    Service supervisor job in Columbia, SC

    Job DescriptionDescription: Jim Hudson Automotive Group is hiring for a Service Director to manage the efficient and profitable operation of a high-volume service department. We are seeking a seasoned professional with exceptional customer service skills, high ethical standards, and a strong team culture. We value our employees and invest in their success! Don't miss out on this opportunity to work at a growing, progressive dealership group where you can enjoy warm winters, amazing summers, and beautiful surroundings, including palm-tree lined roadways. Upload your resume AND complete the assessment for immediate consideration. We offer: Top Tier compensation for the right experienced candidate Domestic Experience preferred but not required Relocation assistance possible for the right candidate Excellent Medical and Dental insurance 401(k) retirement plan with GENEROUS match Disability Insurance Paid Vacation and Personal Leave Paid Holidays No Sundays! State-of-the-Art facility Employee Assistance Program Employee Assistance Fund Flexible Scheduling Corporate Chaplain Career advancement opportunities A positive and professional work environment Christmas Bonus Responsibilities - Service Director: Forecasts goals and objectives for the departments and strives to meet them. Hires, trains, motivates and monitors the performance of the service department team members. Prepares and administers an annual operating budget for the service department. Maintains reporting systems required by general management and the factory. Attends managers meetings. Provide technical assistance to employees as needed. Ensure customer complaints, etc. are solved fairly and quickly. Ensure shop equipment is properly maintained and repaired. Ensure service department employees follow safety policies. Requirements: Qualifications - Service Director: Prior Automotive Service Managerial Experience required (min. 3 years). Excellent communication, LEADERSHIP, and customer service skills. A positive attitude, good work ethic, and top problem-solving skills. Ability to operate the department at a profit according to dealership guidelines. Valid driver's license and good driving record. Resume must be uploaded, and online assessment completed for immediate consideration. Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screen. Please use the following link to complete pre-employment assessment: ************************************************************************************************* We are an equal opportunity employer . All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $70k-120k yearly est. 22d ago
  • Health Information Operations Supervisor

    Datavant

    Service supervisor job in Columbia, SC

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. You will: Have a passion to lead, train and motivate a growing and excited Team. Communicate and collaborate with leadership on issues, opportunities, or challenges. Lead Audit Team which receives requests from Payors Review data and provide client and leadership solutions Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. Manage the Request coming in from the Risk Management Team of the client Be the leader of client locations and plan for fluctuating needs. Oversee the escalation calls from our centralized call centers Participates in project teams and committees to advance operational Strategies and initiatives Coordinates with location/client management on complex issues while building a strong relationship What you will bring to the table: A true leadership philosophy in which the goal of the leader is to serve Ability to support clients and your Team working both on-site and remotely. 1-2 years of Health Information related experience Well-versed with HIPAA standards. A knack for presenting to leadership, clients, and your Team via Video or in person. Solution provider and forward thinking Detail and quality oriented as it relates to accurate and compliant information for medical records. Power BI, MS Office Bonus points if: EMR experience with EPIC, or Cerner. Previous production/metric-based work experience Team building and experience elevating individuals' careers. To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our .
    $44k-76k yearly est. Auto-Apply 46d ago
  • Customer Service-Respiratory and Sleep

    Quipt Home Medical, Corp

    Service supervisor job in Lexington, SC

    Requirements Job Requirements Excellent organizational and time management skills Extreme attention to detail is required Must possess exceptional communication and customer service skills Strong Computer skills Team player who is able to multitask Professional appearance and positive attitude are essential! Able to pass a background check Work Experience: A minimum of 2 years in a healthcare environment preferred. Experience with insurance verification, patient intake and customer service preferred. Job Type: Full-time Required education: High school or equivalent Required experience: Customer Service: 1 year Healthcare: 2 years Respiratory/sleep background a plus, but not required.
    $35k-65k yearly est. 60d+ ago
  • Operations Supervisor

    Aptive Pest Control

    Service supervisor job in Columbia, SC

    We are seeking a hard-working, innovative, detail-oriented and creative team player to join our leadership team! The Operations Supervisor leads a local field operations team with a focus on quality and service to ensure that our customers have a memorable experience. This is a full-time position located in the COLUMBIA, SC area. What we offer: * Competitive annual salary $50,000-$60,000 * Annual performance bonus * Yearly incentive trip * Company iPhone provided * Save money from driving our vehicle * Company gas card provided * Group Health, Dental, and Vision plans * Pet insurance, Life insurance, and EAP benefits * 401K with employer match up to 4% * Paid holidays and paid time off * Opportunity for advancement * Upbeat and exciting company culture and much more! Responsibilities include: * Responsible for customer retention, employee retention and improving customer revenue for their assigned team * Meet requirements for personal service production * Continually monitor and balance labor utilization with production in order to optimize overall efficiencies * Manage payroll for all Service Professionals and Lead Service Professionals within the team * Strive to achieve high operational efficiency and effective labor management * Growth and success of areas by ensuring safe and efficient delivery of quality services * Execute plans for improvement of deficiencies identified by leadership for the team and report the progress * Meet KPI standards * Create a positive atmosphere of learning and growth for all Service Professionals * Actively seeks opportunities to develop, improve and innovate themselves and their teams * Set and manage goals with Lead Service Professionals and Service Professionals to improve overall performance using performance dashboards and other tools * Review Service Professional performance metrics with the Operations Manager * Manage, maintain, and ensure the delivery of high-level service quality from your Service Professional * Deliver excellent customer service to potential and existing customers * Perform pest control services for customers at their scheduled appointments and ensure all levers are utilized in order to ensure route completion * Collaborate with Operation Manager and Regional Trainer to support service standards and expectations in the field * Remain compliant with state and federal laws, regulations, and licensing. * Obtain local and state licensing Qualifications: * Excellent verbal, written, and communication skills * Interpersonal and collaboration skills * Strong analytical and problem-solving skills * Ability to analyze information and think systematically * Strong ability to lead and manage a team * Proficient with Google drive functions or related software * A US driver's license that has been valid for a minimum of 3 years is required * A clean driving record is required (no more than one moving violation in the past year and no more than 2 moving violations in the past 4 years) * A drug test and background check will be performed on all new hires * Ability to obtain and maintain all license/certificates as required by federal, state, and local regulations to operate the Learning Center for all categories that Aptive services Aptive Environmental: Aptive Environmental provides pest control services to 34 states in the US. Co-founded in 2015 by Vess Pearson and David Royce, Aptive launched with the clear intention of becoming a world-recognized brand. In 2021, Aptive was included in Inc. Magazine's "Best in Business" list of companies that make a positive impact. Aptive is also featured on Glassdoor's 2019 list of Top 100 US workplaces and is ranked one of Entrepreneur Magazine's Best Companies in America. We are a proud member of the EPA's Pesticide Environmental Stewardship Program and have partnered with the United Nations Foundation's "United to Beat Malaria" to help stop the spread of malaria transmitted by mosquito bites. * Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please inform your recruiter
    $50k-60k yearly Auto-Apply 12d ago
  • Operations Supervisor

    Aptive Environmental 3.5company rating

    Service supervisor job in Columbia, SC

    We are seeking a hard-working, innovative, detail-oriented and creative team player to join our leadership team! The Operations Supervisor leads a local field operations team with a focus on quality and service to ensure that our customers have a memorable experience. This is a full-time position located in the COLUMBIA, SC area. What we offer: Competitive annual salary $50,000-$60,000 Annual performance bonus Yearly incentive trip Company iPhone provided Save money from driving our vehicle Company gas card provided Group Health, Dental, and Vision plans Pet insurance, Life insurance, and EAP benefits 401K with employer match up to 4% Paid holidays and paid time off Opportunity for advancement Upbeat and exciting company culture and much more! Responsibilities include: Responsible for customer retention, employee retention and improving customer revenue for their assigned team Meet requirements for personal service production Continually monitor and balance labor utilization with production in order to optimize overall efficiencies Manage payroll for all Service Professionals and Lead Service Professionals within the team Strive to achieve high operational efficiency and effective labor management Growth and success of areas by ensuring safe and efficient delivery of quality services Execute plans for improvement of deficiencies identified by leadership for the team and report the progress Meet KPI standards Create a positive atmosphere of learning and growth for all Service Professionals Actively seeks opportunities to develop, improve and innovate themselves and their teams Set and manage goals with Lead Service Professionals and Service Professionals to improve overall performance using performance dashboards and other tools Review Service Professional performance metrics with the Operations Manager Manage, maintain, and ensure the delivery of high-level service quality from your Service Professional Deliver excellent customer service to potential and existing customers Perform pest control services for customers at their scheduled appointments and ensure all levers are utilized in order to ensure route completion Collaborate with Operation Manager and Regional Trainer to support service standards and expectations in the field Remain compliant with state and federal laws, regulations, and licensing. Obtain local and state licensing Qualifications: Excellent verbal, written, and communication skills Interpersonal and collaboration skills Strong analytical and problem-solving skills Ability to analyze information and think systematically Strong ability to lead and manage a team Proficient with Google drive functions or related software A US driver's license that has been valid for a minimum of 3 years is required A clean driving record is required (no more than one moving violation in the past year and no more than 2 moving violations in the past 4 years) A drug test and background check will be performed on all new hires Ability to obtain and maintain all license/certificates as required by federal, state, and local regulations to operate the Learning Center for all categories that Aptive services Aptive Environmental: Aptive Environmental provides pest control services to 34 states in the US. Co-founded in 2015 by Vess Pearson and David Royce, Aptive launched with the clear intention of becoming a world-recognized brand. In 2021, Aptive was included in Inc. Magazine's “Best in Business” list of companies that make a positive impact. Aptive is also featured on Glassdoor's 2019 list of Top 100 US workplaces and is ranked one of Entrepreneur Magazine's Best Companies in America. We are a proud member of the EPA's Pesticide Environmental Stewardship Program and have partnered with the United Nations Foundation's "United to Beat Malaria" to help stop the spread of malaria transmitted by mosquito bites. *Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please inform your recruiter
    $50k-60k yearly Auto-Apply 13d ago
  • Service Operations Manager

    Spirax-Sarco Engineering Plc

    Service supervisor job in Blythewood, SC

    Here at Spirax Sarco we offer the industry's most extensive range of products with services, coupled with practical industry application expertise. In short, we build solutions that set the benchmark for steam utilization worldwide. Service Operations Manager At Spirax-Sarco, we offer the industry's most extensive range of products with services, coupled with practical industry application expertise. In short, we build solutions that set the benchmark for steam utilization worldwide. We're seeking a highly motivated Service Operations Manager to join our team to lead and develop top-tier service operations in a dynamic manufacturing setting. This position is remote, but consideration will be given to candidates located in Houston, TX, Chicago, IL, Blythewood, SC, Bethlehem, PA areas. Key Responsibilities * Manage all stages of service operations, from the first estimate to the last invoice, guaranteeing smooth scheduling, inventory oversight, supplier management, and financial procedures. * Perform all managerial and supervisory functions to develop and retain staff members. * Coordinate service activities, conduct Voice of the Customer (VOC) interviews, review orders, and support compliance with safety and qualification standards. * Improve service quality by continuously evaluating, developing benchmarks, and collaborating with sales teams, encouraging continuous enhancement and operational excellence. * Develop and implement strategies to improve efficiency and service delivery, ensuring strict adherence to industry standards. * Review and reconcile incoming orders, inquiries, order processing, invoicing, and follow-ups. * Manage service product inventory either on site or through consignment terms, expediting materials as needed. * Prepare and distribute ongoing sales reports, quote logs, GM, and weekly sales forecast reports. * Lead ongoing processes for the qualification of services delivered, ensuring they meet high standards of excellence and customer satisfaction. * Foster a culture of continuous improvement in all service processes, encouraging innovation and the adoption of guidelines. Requirements * Bachelor's degree in Engineering or equivalent experience. * At least 5-7 years with Services operations in the industrial sector. * Proven experience in managing comprehensive service operations within a manufacturing setting. * Experienced in inventory handling, vendor management, and financial operations. * Excellent communication and collaboration skills, with a track record of successfully implementing continuous improvement initiatives. * Exceptional organizational abilities and the skill to prioritize efficiently. * Proficiency in word processing, spreadsheets, and email applications, coupled with the capacity to grasp specialized software within the industry. * Must possess a valid driver's license and be able to operate a motor vehicle. Why Spirax-Sarco? At Spirax-Sarco, you'll contribute to vital industrial processes in various sectors. If you have a strong enthusiasm for enhancing service quality and achieving operational excellence, we encourage you to apply and join us on our path! About Us Steam Thermal Solutions is one of four businesses within Spirax Group, with global coverage across 67 operating units. These OpCos are organized into four Divisions: EMEA, APAC, Americas, and Gestra. We acquired Gestra five years ago and since then have operated it as its own business, and as such, we operate two brands, Spirax Sarco and Gestra. We are dedicated to generating balanced value for all our partners through the development of technologies that enhance efficiency, safety, and balance. Our technologies are vital in supporting critical industrial processes and equipment in diverse industries such as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors, and Healthcare. With a presence in 165 countries, we deliver solutions that underpin the production of a wide range of everyday items, from baked beans to mobile phones! Our company values diversity and is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. If you require accommodation during the application process or while performing essential job functions, please contact us. About Us Steam Thermal Solutions is one of four businesses within Spirax Group, with global coverage across 67 operating units. These OpCos are organized into four Divisions: EMEA, APAC, Americas, and Gestra. We acquired Gestra five years ago and since then have operated it as its own business, and as such, we operate two brands, Spirax Sarco and Gestra. We are dedicated to generating balanced value for all our partners through the development of technologies that enhance efficiency, safety, and balance. Our technologies are vital in supporting critical industrial processes and equipment in diverse industries such as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors, and Healthcare. With a presence in 165 countries, we deliver solutions that underpin the production of a wide range of everyday items, from baked beans to mobile phones! Our company values diversity and is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. If you require accommodation during the application process or while performing essential job functions, please contact us.
    $39k-73k yearly est. 19d ago
  • Supervisor, Title Center

    Vitu Inc.

    Service supervisor job in Irmo, SC

    Supervisor, Title Center (Onsite) As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another. Vitu provides innovative, cutting-edge services to the motor vehicle industry. Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations - all on one platform. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles. Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia. Job Summary Supervisor, Title Center is responsible for managing the staff and operations for all audit corrections. Key Responsibilities Manages the staff and operations for all corrections regarding audit. Operational Efficiency and Correspondence: Managing strong customer relationships and maintaining positive interactions with the DMV. Non-Compliance Report Management: Review and present the monthly "Non-Compliance Report" to the DMV, ensuring accuracy and compliance with regulatory standards. Audit Support Oversight: Provide oversight and support to audit support operations, ensuring smooth and efficient processes and augmenting the other department with the corrections team staff to overcome increases in workflow. DMV Corrections and Rejections Response: Respond promptly to DMV requests for corrections or rejections, maintaining compliance and resolving issues as they arise. VLT Stops Troubleshooting: Responsible for troubleshooting and resolving DMV notices of VLT stops, ensuring that all issues are addressed efficiently and effectively. Minimum Qualifications and Experience High School Diploma or Bachelor's degree in Business or relevant field Preferably 2-3 years of Lead /Supervisory experience Automotive Industry knowledge is a plus Must be creative and able to offer suggestions in how to achieve desired results Ability to learn new technologies quickly Must be a team player, self-motivated, and career oriented, with a desire to contribute to the growth of the company Maintain an awareness of business-related trends in the industry Proven ability to organize and manage multiple priorities coupled with the flexibility to quickly adapt to ever changing business needs Ability to effectively communicate both verbally and in writing Compensation - The salary range for this position is: $50k - $68k The final pay for this position will be determined by multiple factors including, but not limited to, location, education, experience, training and skills. At Vitu, our engaged workforce is the key to our success. We are committed to creating a positive, inclusive, and motivating environment where employees feel valued, connected, and empowered. We have an Employee first culture and foster a collaborative environment where innovation, creativity, diverse ideas and opinions are valued. We value each team member and ensure they have the opportunity to grow and contribute to the success of our organization. At Vitu, we care for our employees and their families. We offer a comprehensive benefits package including - Healthcare Coverage for you and your family covering Medical, Dental & Vision Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA) Generous PTO Pet Insurance Retirement Planning ID Theft Insurance Life and Disability Insurance Commuter Benefits Accident & Hospital, Critical Illness Insurance Tuition Reimbursement Vitu is an Equal Employment Opportunity Employer. We value diversity and are dedicated to providing an equal and inclusive working environment. We are committed to providing an environment that is free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, gender identity, ethnicity, national origin or ancestry, disability, marital status, veteran status or any other category protected by applicable federal, state or local law. Vitu is committed to providing reasonable accommodations when requested by an applicant or employee with disabilities, unless such accommodations would cause undue hardship.
    $50k-68k yearly 5d ago
  • Supervisor, Title Center

    Vitu

    Service supervisor job in Irmo, SC

    Supervisor, Title Center (Onsite) As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another. Vitu provides innovative, cutting-edge services to the motor vehicle industry. Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations - all on one platform. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles. Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia. Job Summary Supervisor, Title Center is responsible for managing the staff and operations for all audit corrections. Key Responsibilities Manages the staff and operations for all corrections regarding audit. Operational Efficiency and Correspondence: Managing strong customer relationships and maintaining positive interactions with the DMV. Non-Compliance Report Management: Review and present the monthly "Non-Compliance Report" to the DMV, ensuring accuracy and compliance with regulatory standards. Audit Support Oversight: Provide oversight and support to audit support operations, ensuring smooth and efficient processes and augmenting the other department with the corrections team staff to overcome increases in workflow. DMV Corrections and Rejections Response: Respond promptly to DMV requests for corrections or rejections, maintaining compliance and resolving issues as they arise. VLT Stops Troubleshooting: Responsible for troubleshooting and resolving DMV notices of VLT stops, ensuring that all issues are addressed efficiently and effectively. Minimum Qualifications and Experience High School Diploma or Bachelor's degree in Business or relevant field Preferably 2-3 years of Lead /Supervisory experience Automotive Industry knowledge is a plus Must be creative and able to offer suggestions in how to achieve desired results Ability to learn new technologies quickly Must be a team player, self-motivated, and career oriented, with a desire to contribute to the growth of the company Maintain an awareness of business-related trends in the industry Proven ability to organize and manage multiple priorities coupled with the flexibility to quickly adapt to ever changing business needs Ability to effectively communicate both verbally and in writing Compensation - The salary range for this position is: $50k - $68k The final pay for this position will be determined by multiple factors including, but not limited to, location, education, experience, training and skills. At Vitu, our engaged workforce is the key to our success. We are committed to creating a positive, inclusive, and motivating environment where employees feel valued, connected, and empowered. We have an Employee first culture and foster a collaborative environment where innovation, creativity, diverse ideas and opinions are valued. We value each team member and ensure they have the opportunity to grow and contribute to the success of our organization. At Vitu, we care for our employees and their families. We offer a comprehensive benefits package including - Healthcare Coverage for you and your family covering Medical, Dental & Vision Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA) Generous PTO Pet Insurance Retirement Planning ID Theft Insurance Life and Disability Insurance Commuter Benefits Accident & Hospital, Critical Illness Insurance Tuition Reimbursement Vitu is an Equal Employment Opportunity Employer. We value diversity and are dedicated to providing an equal and inclusive working environment. We are committed to providing an environment that is free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, gender identity, ethnicity, national origin or ancestry, disability, marital status, veteran status or any other category protected by applicable federal, state or local law. Vitu is committed to providing reasonable accommodations when requested by an applicant or employee with disabilities, unless such accommodations would cause undue hardship.
    $50k-68k yearly 2d ago
  • Accounting Advisory Services Healthcare Manager

    Elliot Davis 3.7company rating

    Service supervisor job in Columbia, SC

    WHO WE ARE Elliott Davis pairs forward-thinking tax, assurance and consulting services with industry-leading workplace culture. Our nine offices - located in the fastest growing cities in the US - are built on a foundation of inclusivity, collaboration, and collective growth. We work daily to provide exceptional service to our people, customers, and our communities. Audit and assurance services are provided by Elliott Davis, LLC (doing business in NC and D.C. as Elliott Davis, PLLC), a licensed CPA firm. As part of the Elliott Davis Advisory team, you will get hands-on experience working alongside some of the leading experts in the financial and consulting fields, enjoying the autonomy to shape your career while making a positive global impact. Our Accounting Advisory Services (AAS) team partners with customers to create opportunities for the future, providing outsourced accounting and CFO-level services, empowering decision-making through rigorous analysis of financial and operational data. The Manager plays a key role in serving our customers in a relationship management capacity. This position will serve as a high-level accounting and finance advisor for AAS customers in the healthcare industry across a variety of geographies, and various stages of the business life cycle, as well as overseeing technical projects such as US GAAP conversions and financial statement preparation. In addition, this role will advise and mentor team members. Excellent leadership, understanding of US GAAP, a desire to develop others, and strong communications skills are crucial for this role. The Accounting Advisory Services team members collaborate with partners in Tax, Consulting, and Audit regarding customers' accounting processes and reporting to facilitate decision-making, risk management, profitability improvement, and achieving strategic objectives. Responsibilities * Actively lead monthly accounting needs for customers by overseeing engagement teams * Serve as a key point of contact on day-to-day accounting and advisory matters and/or technical/special projects for customers * Conduct and review in-depth financial analysis, provide expert financial perspective, assess risk, analyze efficiency, and inform business decisions made by the customer * Provide tactical accounting and advisory guidance to the customer and engagement team members * Perform technical accounting review of highly complex advisory and associated deliverables * Prepare various ad hoc and monthly recurring reports and analyses for customers * Perform US GAAP conversions, document technical memos such as ASC 606 analysis, prepare US GAAP financial statements * Utilize technology to properly communicate and record accounting and advisory matters * Possess thorough knowledge of all facets of customers' business to ensure customer understanding of engagement economics and to provide frequent updates * Responsible for overall quality and accuracy of scope of services for customer portfolio * Develop and manage relationships with customers, internal firm contacts, and AAS Engagement Team leaders * Collaborate closely with customers to provide advisory services and additional service line SME project opportunities * Provide developmental feedback to AAS and other internal team members * Provide coaching and technical training for staff * Demonstrate commitment to continuous improvement by implementing process enhancements that improve the quality of engagement deliverables and/or the efficiency and/or effectiveness of the engagements * Responsible for customer invoicing and shareholder, principal, managing director communication * Actively participate in growth opportunities through collaboration with other service lines, specialty groups, and referral sources * Attend customer, recruiting and/or networking functions within local market, as appropriate Requirements * Bachelor's degree in accounting or finance * CPA certified * 5+ years of accounting experience, preferably ina fast-paced & high-volume environment with demonstrated ability to anticipate the next steps, take initiative, exercise discretion, and apply sound judgment (many of our team members have a background in both public accounting and industry) * Healthcare industry experience and knowledge * Ability to produce timely deliverables and manage multiple and shifting priorities in a dynamic environment * Strong follow-up skills with attention to detail and accuracy * A strong understanding of US GAAP * A strong understanding of financial statements and general ledger accounting * A proven track record of handling high volume of deadlines and deliverables * A proven track record of performing technical memo writing * Inclination toward business development activities * Strong problem solving and critical thinking skills * Excellent written and oral communication skills * Experience supervising and training team members * The ability to: * work quickly and accurately with significant attention to detail * work both independently and collaboratively with a team * learn about our firm's service offerings to identify areas our customers have needs and how we can support those needs * The ability to take full ownership of customer deadlines and needs, including working necessary hours to meet customer deadlines * Strong time-management skills * Excellent Excel skills; proficient in spreadsheet design to facilitate complex analysis Preferred Qualifications * Familiarity with multiple commercial accounting software packages including Sage Intacct, as well as expertise within QuickBooks #LI-EH1 #LI-HYBRID WHY YOU SHOULD JOIN US We believe that when our employees are able to thrive in all facets of life, their work and impact are that much greater. That's right - all aspects of life, not just your life as an employee, because we understand that there's life beyond your job. Here are some of the ways our work works for your life, your growth, and your well-being: * generous time away and paid firm holidays, including the week between Christmas and New Year's * flexible work schedules * 16 weeks of paid maternity and adoption leave, 8 weeks of paid parental leave, 4 weeks of paid and caregiver leave (once eligible) * first-class health and wellness benefits, including wellness coaching and mental health counseling * one-on-one professional coaching * Leadership and career development programs * access to Beyond: a one-of-a kind program with experiences that help you expand your life, personally and professionally NOTICE TO 3RD PARTY RECRUITERS Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval. Resumes submitted or candidates referred to any employee of Elliott Davis by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Elliott Davis. Elliott Davis will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals. ADA REQUIREMENTS The physical and cognitive/mental requirements and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is: * Regularly required to remain in a stationary position; use hands repetitively to operate standard office equipment; and to talk or hear, both in person and by telephone * Required to have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Cognitive/Mental Requirements While performing the duties of this job, the employee is regularly required to: * Use written and oral communication skills. * Read and interpret data, information, and documents. * Observe and interpret situations. * Work under deadlines with frequent interruptions; and * Interact with internal and external customers and others in the course of work.
    $55k-78k yearly est. Auto-Apply 60d+ ago
  • Service Manager (56603)

    The Hiller Companies, LLC 4.3company rating

    Service supervisor job in Ward, SC

    The Hiller Companies, LLC has an immediate opening for Service Manager. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today. The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place. Job Summary: The Service Manager is responsible for ensuring the effective leadership and operational success of the Service Department. The manager will provide both strategic and tactical guidance, to achieve financial, operational and growth objectives, while keeping customer satisfaction a key priority. What You'll Do: * Responsible for the operational & financial performance of the divisions service department, with a strong focus on operational leadership, business growth and continuous improvement. * Work collaboratively with branch manager/ general manager in planning annual department goals, headcount needs and growth projections. * Partner with Human Resources to recruit, train, develop, and retain service technicians. o Provide guidance on new employee training and periodic reviews of performance. Handle employee disciplinary actions when necessary. Motivate and track employee continued development and training. * Collaborate with other Hiller support teams to ensure optimal operations of all Service Department functions. * Coordinate and manage regular meetings for the service team to ensure thorough and effective communication to service employees, allowing for a collaborative team environment. * Ability to build a high‐performance team who can operate efficiently, effectively, productively and cost effectively. * Ensure that all Service Department team members are appropriately mentored, professionally developed and that their performance is regularly reviewed. * Communicate with customers and associates of Hiller regarding problems that may arise on jobs, to pursue a proper resolution, ensuring customer satisfaction remains a key priority. * Support sales efforts through participation in market leads and price optimizations. * Ensure all service, inspection, testing, and maintenance contracts are reviewed, tasked, scheduled, and executed to meet the customer needs. * Ensure that required employees are correctly charging their time to assigned jobs so that all jobs are costed appropriately. * Work within scheduling/invoicing platform to ensure all service and repair calls are scheduled properly, and resulting invoices are generated in a timely and accurate manner. * Monitor and ensure that Service Department team members are up to date on required certifications. * Commit to a culture of Safety and work with Safety partners to ensure employees have the required tools and PPE for the work being conducted. * Establish quality control measures, conduct inspections, and ensure compliance with fire and life safety regulations and best practices. * Other duties as assigned
    $40k-63k yearly est. 8d ago
  • Webcam Intewview_SAP HCM Team Lead(10 yrs exp)

    360 It Professionals 3.6company rating

    Service supervisor job in Columbia, SC

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description We are looking to fill a position for SAP HCM Lead in Columbia SC. Qualifications Applicant must have atleast 10 years of relevant experience with SAP HCM. Additional Information Webcam interview is acceptable for this position.
    $54k-93k yearly est. 60d+ ago
  • Team Lead

    Rack Room Shoes 4.2company rating

    Service supervisor job in Lexington, SC

    29994 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility Primary responsibility is the safety and welfare of employees and customers. Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 319 Rack Room Shoes 319 Pay Range: Lexington Place Ii 5454 Sunset Blvd Suite I About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Lexington, South Carolina US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
    $25k-31k yearly est. 60d+ ago

Learn more about service supervisor jobs

How much does a service supervisor earn in Columbia, SC?

The average service supervisor in Columbia, SC earns between $25,000 and $63,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in Columbia, SC

$40,000

What are the biggest employers of Service Supervisors in Columbia, SC?

The biggest employers of Service Supervisors in Columbia, SC are:
  1. Greenville Health & Rehab
  2. Highmark
  3. Palmetto GBA
  4. City of Columbia
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