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Service supervisor jobs in Jackson, MS - 112 jobs

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  • Inventory Control Supervisor

    Iris Recruiting Solutions

    Service supervisor job in Jackson, MS

    WMS Supervisor- Indianola, MS Salary: $60,000 - $65,000 Are you an experienced leader in warehouse management systems (WMS)? We are hiring a WMS Supervisor for a Distribution Center in Indianola, MS. You will be responsible for maximizing DC performance by ensuring data integrity and system accuracy. This critical role supervises Cycle Count and WMS personnel. Key Responsibilities: Monitor WMS systems and processes to ensure inventory integrity. Configure RF units, troubleshoot IS equipment (PCs/telecom), and manage system setups (pick zones, strategies). Qualifications: Minimum 2 years experience in a WMS environment. Detailed knowledge of systems like Catalyst, Red Prairie, Kronos, or Vocollect. Ability to work evening shifts as needed. If you are driven to maintain system excellence and inventory control, apply today! hholdaway@irisrecruiting.com #WarehouseManagement #WMS #InventoryControl #IndianolaMS
    $60k-65k yearly 5d ago
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  • Building Services Manager

    Jackson State University 4.1company rating

    Service supervisor job in Jackson, MS

    The Department of Facilities and Construction Management at Jackson State University is seeking a skilled Painter IV to join their team. A Building Services Manager is responsible for overseeing thedaily operations and long-term maintenance of buildings and facilities. They ensure that facilities are functional, safe, clean, and meet regulatory standards. This role involves coordinating with vendors, and implementing strategies to improve facility efficiency and safety. Building Services Managers often work closely with other departments and external partners to ensure smooth facility operations. Examples of Duties * Plan and prioritize work according to established procedures. * Direct daily work assignment of a carpenter crew. * Supervise and participate in carpentry work involving the building, repairing, refinishing and/or installing of office furniture, doors, door hardware, shelves and related items. * Inspect completed work for compliance with specifications and instructions N Redirect any rework or modification. * Assist in the development and motivation of staff through training. * Monitor and instruct staff regarding safety regulations and procedures. Typical Qualifications * Under direction, plans and directs the work of carpenters assigned to various projects and work locations, oversee and enforce existing methods and procedures relative to carpentry on new construction, maintenance, and repair activities. * Minimum High School Diploma or GED; Technical vocational training related to job duties. * Must have a valid Mississippi Driver's license. * Ability to work from sketches and blueprints. * Minimum five (5) year carpentry experience with the ability to start a job from the beginning and follow through to completion. * Ability to lift up to 50 lbs. * Good working knowledge of power tools, saws, drills and other carpentry tools.
    $34k-46k yearly est. 3d ago
  • Supervisor Mortgage Servicing Oversight

    City National Bank 4.9company rating

    Service supervisor job in Jackson, MS

    WHAT IS THE OPPORTUNITY? We are seeking a Supervisor Mortgage Servicing Oversight to lead our mortgage servicing operations with a focus on compliance and performance excellence. This role involves managing vendor relationships, ensuring subservicers meet contractual obligations and regulatory requirements.Key responsibilities include developing and implementing controls for servicing regulatory themes, conducting regular audits, and establishing a data scorecard to monitor key performance indicators. The supervisor will oversee training initiatives for subservicer staff, create standardized documentation practices, and prepare comprehensive reports for senior leadership.Managing all Servicing Escalations and Client Interactions:The supervisor will also handle escalation management with urgency, addressing any critical issues or breaches in service level agreements swiftly. This role requires effective communication with clients, ensuring their concerns are resolved promptly and professionally. Building strong relationships with clients and providing timely updates will be essential to maintain trust and satisfaction.Collaboration with internal departments such as Analytics, Legal, and Risk is essential to align vendor performance with compliance goals. A commitment to continuous improvement will drive the refinement of controls and processes in response to regulatory changes. WHAT WILL YOU DO? * Serve as the primary point of contact for sub-servicers, ensuring communication and coordination. * Monitor and evaluate sub-servicer performance against contractual obligations and performance standards. * Develop and implement controls for servicing regulatory themes to ensure adherence to compliance and legal requirements. * Conduct regular audits of subservicer operations and compliance practices. * Establish a data scorecard to track key performance indicators (KPIs) related to compliance and service delivery. * Analyze performance metrics to identify areas for improvement and drive corrective actions. * Implement training programs for subservicer staff on compliance standards and best practices. * Update training materials to reflect regulatory changes. * Define documentation standards to ensure consistency and accountability in operations. * Prepare and present detailed reports on vendor performance, compliance issues, and risk management to senior leadership. * Maintain a feedback loop to refine controls and scorecards based on performance data and stakeholder input. * Stay updated on regulatory changes and adjust processes accordingly. * Partner with internal departments (Analytics, Legal, Risk) to align vendor performance with organizational compliance goals. * Oversee default-related activities managed by subservicers, including collections, loss mitigation, bankruptcy, and foreclosure. * Address and resolve issues or breaches of service level agreements identified through monitoring and audits. * Build and lead the bank's mortgage department, focusing on strategy, staffing, and revenue goals. * Create a comprehensive suite of mortgage products and services. * Establish policies, procedures, and workflows to ensure compliance and operational efficiency. * Recruit, train, and manage Mortgage Loan Originators (MLOs) and operations staff. * Drive growth and profitability within the mortgage division. * Ensure underwriting standards are met and loans comply with regulatory and secondary market guidelines. * Manage vendor relationships and mortgage software applications. * Represent the bank in community and civic activities to enhance market presence. * Manage foreclosure and bankruptcy processes, overseeing files related to default law, including title issues and contested foreclosures. * Provide oversight of the sub-servicer's foreclosure and bankruptcy attorney network, ensuring proper case management and cost allocation. * Implement standardized processes and best practices for insurance policy placement to enhance customer experience and ensure compliance. * Conduct assessments and measurements of sub-servicing activities, particularly focusing on property and casualty insurance matters. * Establish rigorous quality control measures to maintain high standards of service and compliance. * Collaborate with stakeholders to evaluate the impact of climate factors on affordability, ownership costs, and Mortgage Servicing Rights (MSR) valuations. * Train team members and strategic partners on best practices related to foreclosure and bankruptcy. * Assist the Sub-Servicing Oversight Team in ensuring all sub-servicers and third parties comply with standards and regulatory requirements. * Engage with investors and insurers to advocate for policies beneficial to all stakeholders. * Undertake special projects or strategic initiatives as assigned by senior leadership. * Perform other duties as necessary, including travel. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Bachelor's Degree or equivalent * 12+ years of mortgage servicing experience to include responsible risk management and strategic decision-making and ability to manage complex projects and initiatives * Minimum of 5 years of Mortgage Default Experience * Minimum of 5 Years of Mortgage Subservicing Experience *Additional Qualifications* * Deep knowledge of mortgage regulations and secondary market guidelines (Fannie Mae, Freddie Mac). * Running servicing operations and establishing an end to end servicing oversight control for a bank. * Strong leadership, communication, and analytical skills. * Proficiency in loan origination software (e.g., Encompass) and Microsoft Office. * Excellent leadership, consulting, and communication skills, including the ability to lead direct and indirect reports and influence all levels within the organization * Excellent negotiation skills and highly collaborative planning ability, excellent diplomacy, tact, judgment, problem-solving and decision-making skills * Ability to think critically and strategically and drive change; capability of successfully managing multiple projects concurrently * Strong quantitative, governance, and analytical abilities * Ability to solve complex problems and drive structure through ambiguity * Strong verbal and written communication skills with ability to provide effective challenge to senior management and cross functional leadership * Advanced proficiency in Microsoft Office technologies (PowerPoint, Excel, Word, Visio) *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
    $111.4k-189.7k yearly 15d ago
  • Service Desk Lead - OCONUS

    ASM Research, An Accenture Federal Services Company

    Service supervisor job in Jackson, MS

    The Service Delivery Lead - OCONUS oversees end-to-end delivery of IT services to ensure enterprise users in overseas locations receive reliable, high-quality support aligned with defined service levels. This role leads multi-site service teams, manages escalations, and ensures that incidents, requests, and changes are handled in accordance with structured service management processes. The position partners closely with customers, vendors, and internal infrastructure and application teams to maintain service continuity in a highly regulated government environment. The lead also drives continuous improvement, performance reporting, and compliance with security and operational standards across OCONUS locations. **Key Responsibilities** + Oversee day-to-day IT service delivery operations, ensuring adherence to service level agreements and timely resolution of incidents and service requests across OCONUS sites. + Lead and mentor service desk and field support teams in dispersed or remote locations, including workload management, coaching, and performance reviews. + Manage major incident and escalation processes, coordinating with infrastructure, network, and application owners to restore services for mission-critical systems. + Implement and refine ITIL-aligned processes for incident, request, problem, and change management to standardize service delivery across multiple overseas sites. + Track and report key performance indicators and customer satisfaction metrics, using trend analysis to identify service gaps and prioritize improvement initiatives. + Collaborate with security, compliance, and facilities teams to ensure services operate within required security, safety, and regulatory constraints in overseas environments. + Coordinate vendor and subcontractor activities supporting overseas service delivery, validating that contractual obligations and technical standards are met. + Contribute to continuity of operations and disaster recovery planning for user-facing services, including participation in testing and after-action reviews. **Required Qualifications** + Bachelor's degree in Computer Science, Information Systems, or related field; equivalent relevant experience may be considered in lieu of a degree. + Minimum 6 years of personal computer support or service desk experience, including at least 5 years of customer service or public relations experience. + Minimum 2-5 years of management experience leading IT support teams or service delivery operations. + Public Trust clearance required. + US citizen; must meet citizenship requirements for federal client environments. **Preferred Qualifications** + ITIL Foundation or higher-level certification demonstrating formal training in service management practices. + Experience managing IT services for government or defense customers in OCONUS or other complex, high-security environments. + Familiarity with enterprise ITSM platforms such as ServiceNow, Remedy, or similar tools used to manage tickets, workflows, and reporting. + Demonstrated track record leading multi-site or distributed service delivery teams. + Experience with incident tracking systems and performance dashboard development. NOTE: This position may require upwards to 10-15% travel abroad **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $155,000 - 175,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $35k-73k yearly est. 8d ago
  • Bilingual Client Service Supervisor (Spanish/English)

    Help at Home

    Service supervisor job in Jackson, MS

    As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives. We're seeking a Bilingual (Spanish/English) **Client Service Supervisor** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country. Our Benefits: + Comprehensive medical, dental, and vision coverage + 401(k) retirement plan + Paid time off and holidays + Employee assistance programs and wellness initiatives + Flexible options to support a balanced life **Responsibilities** What You'll Do: + Maintain elements of the assigned clients' files, and all related paperwork. + Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records. + Assigns homecare aides based on the client's overall needs and Plan of Care. + Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team. + Proactively communicates schedules and changes with clients, home care aides, referral sources, and management. + Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties. + Prepares and submits routine departmental reports as required. + Records and maintains accurate documentation of the client's condition and overall service. + Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships. + Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents. + Provides education and coaching on changes to a client's Plan of Care. + Maintains positive working relationships with clients, homecare aides and referral sources + Ensures compliance with local, state and federal laws as well as with Company policies and procedures. + Performs other related duties as assigned. + If your area of focus includes Developmental Disabilities (DD), you are required to comply with all applicable state regulations regarding training, documentation, and any other mandated practices to ensure adherence to legal and organizational standards. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly. + This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above. **Qualifications** What You'll Bring: + Excellent organizational skills: ability to multitask and manage multiple responsibilities. + Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals. + Strong problem-solving skills; ability to deal with conflict in a professional manner. + Ability to multitask and manage multiple responsibilities. + Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. + Basic computer literacy and typing skills. + Customer service skills. Education and Experience: + At least 18 years of age. + Bilingual in both Spanish and English (read, write, speak) + High school graduate or equivalent preferred; May require higher level of education or certification. + Current PPD, or Chest x-ray if applicable. + Medicaid, Waiver, or Home Healthcare experience preferred. + Other Requirements pursuant to state or local rules as applicable. Management Authority: + Conducts performance reviews + Trains other associates + Directs work of other associates Physical Requirements: + Ability to move, transport, or position: ☐ up to 50 pounds; ☐ up to 100 pounds + Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs. + Ability to communicate effectively and clearly with others to exchange information. _The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._ _Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status._ **Job Profile Summary** The Care Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care.
    $30k-47k yearly est. 8d ago
  • Medical Assistant Team Lead, Personal Care Services

    Elara Caring

    Service supervisor job in Jackson, MS

    Pay: $18.00-$18.50/hr | $500 Sign-On Bonus At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a Medical Assistant Team Lead, Personal Care Services. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers. To continue to be an industry pioneer in delivering unparalleled care, we need a Medical Assistant Team Lead with commitment and compassion. Are you one of them? If so, apply today! Why Join the Elara Caring mission? * Work in a collaborative environment. * Be rewarded with a unique opportunity to make a difference. * Competitive compensation package * Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost * Opportunities for advancement * Comprehensive insurance plans for medical, dental, and vision benefits * 401(K) with employer match * Paid time off, paid holidays, family, and pet bereavement * Pet insurance As a Medical Assistant Team Lead, you'll contribute to our success in the following ways: * Provide personal care and medical assistant duties per client care plans * Lead and support field caregivers with guidance, coaching, and issue resolution * Assist in monitoring client wellbeing - mental, physical, and emotional status * Report significant changes in client condition to Supervisor promptly * Maintain accurate documentation and communicate updates as needed * Promote patient safety - identifying hazards and escalating concerns * Uphold HIPAA compliance and infection control standards * Represent Elara Caring professionally with courtesy and compassion * Attend required trainings and participate in skill development opportunities * Support implementation of policies, procedures, and process improvements * Maintain confidentiality of patient and staff information at all times * Perform additional duties or assignments as needed What is Required? * Must be at least 18 years of age * Medical Assistant certification in the state applying * Previous experience providing care to elderly or disabled individuals in a home care or healthcare setting preferred * Leadership or team lead experience is a plus * Ability to motivate, mentor, and support care staff professionally * Strong verbal and written communication skills * Compassionate approach toward patient care * Ability to problem-solve, follow instructions, and prioritize workloads * Comfortable organizing schedules and delegating task assignments * Able to communicate effectively with patients, families, and coworkers * Knowledge of basic medical and personal care support tasks * Must have dependable transportation, valid driver's license, and auto insurance OR reliable access to public transportation within required distance to client homes * Travel to patient homes required; occasional travel to field offices may occur for audits or special needs * Fast-paced and physically active role * Ability to stand, walk, bend, lift, assist transfers and handle equipment * Ability to lift 50-100 lbs as needed You will report to the Branch Manager. #ElaraPCS We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families. Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to ********************. Click below for a glimpse into the day in the life of an Elara Caregiver!
    $18-18.5 hourly Auto-Apply 56d ago
  • AWS JAN Operations Supervisor

    DSV Road Transport 4.5company rating

    Service supervisor job in Madison, MS

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Madison, 135 Industrial Dr N Division: Solutions Job Posting Title: AWS JAN Operations Supervisor Time Type: Full Time POSITION SUMMARY The Operations Supervisor is responsible for supervising, labor management, and planning of inbound, outbound, Product slotting and customer communication activities daily, including labor scheduling, space utilization, equipment and manpower. People management responsibilities include hiring and training, planning and assigning daily work, conducting performance appraisals, addressing performance issues and resolving problems. Under the direction of the Operations Manager or Distribution Center Manager, the Supervisor is responsible for supervising the receiving, warehousing and shipping of products in a manner consistent with company service and cost objectives. As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies. ESSENTIAL DUTIES AND RESPONSIBILITIES * Conducts staff meetings to review daily/weekly work activities, plan and assure continuous improvement. * Effectively keeps senior management and client representatives informed of critical issues that affect the operations * Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures. Manages operations to meet prescribed productivity and service goals. Complies with terms outlined in the site's operating agreement with the client. * Implements and reports on-going cost savings measures. Provides ideas and suggestions for more efficient operations. * Meets all client specified KPI's and complies with Quality system requirements. * Manages the operations to achieve prescribed objectives. Applies sound communication and motivational techniques, create programs to fairly and equitably supervise, counsel, and (where needed) discipline team members. Provides direction and support to Human Resources. Assists in creating programs for hiring, training, and professional development. Participates in performance evaluation system for recommending promotions, wage increases, and other HR activities. * Has overall training and evaluation responsibilities of warehouse staff. * Plans the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers. Assesses priorities based on time sensitivity and available resources. Assigns duties to appropriate warehouse staff. * Reviews pending jobs or trends, plan for reorganization of warehouse space, and needed changes in levels of supplies, equipment, or staffing needs. * Trains new staff in assigned duties, or delegate training responsibility to experienced team members. Assesses progress of trainees and adds additional duties as appropriate. * Keeps informed of quantity and quality of jobs being performed throughout the day, providing guidance and advice as necessary. * Assigns supervisory duties to experienced team members acting as leads for lower-level warehouse staff. Keeps abreast of progress or problems. * Keeps Manager advised of progress or problems requiring attention on a daily basis. Holds regular meetings with warehouse staff to assess the group's overall status. Discusses ideas for improvement. Keeps staff informed of new developments. * Assists in the physical operations as needed. * Delivers results by leveraging the skills of the right people at the right time * Maintains high degree of motivation in team members to retain focus of providing highest levels of customer satisfaction * Provides ongoing growth and development opportunities for team members * Provides input and conducts annual performance reviews for team members * Supports adherence to Standard Operating Procedures (SOPs). * Supports and trains team members with adherence to SOPs (corporate and client) SKILLS & ABILITIES Education & Experience: * Must have a High school diploma or general education degree (GED) * 3 years' experience working in a logistics/distribution/relevant environment * 1 year experience in a supervisory role * Preferred: Prior MHE certification / knowledge of basic MHE operation Certificates, Licenses, Registrations or Professional Designations * Satisfactory completion of a forklift training program Computer Skills: * Proficient in Microsoft Office (Excel, Work, and Power Point) * RF Scanners * WMS functions Language Skills * English (reading, writing, verbal) * Business communication Mathematical Skills * Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing and distributing client products Other Skills * Strong attention to detail accuracy and accomplish job tasks in a timely manner * Good organizational and personnel skills * Good communication skills, written and oral * Good leadership, supervision, and planning skills * Able to work flexible schedules, including nights and weekends, as required by the operation * Participate in established cross training metrics activities with the opportunity to improve their knowledge in multiple areas/departments and be able to assist as a back-up when the need may arise. * Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment. * Work overtime as dictated by business whether mandatory or voluntary. * Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate. CORE COMPETENCIES Leader of Others ☒ Accountability ☒ Business Acumen ☒ Communication / Building Partnership ☒ Developing Oneself ☒ Developing Others ☒ Drive for Results ☒ Embracing Change ☒ Problem Solving ☒ Empowerment ☒ Leadership Excellence ☒ Leading Change ☒ Problem Solving Independent Contributor ☐ Accountability ☐ Communication / Building Partnership ☐ Customer Orientation ☐ Developing Oneself ☐ Drive for Results ☐ Embracing Change ☐ Problem Solving ☐ Professional Competencies PHYSICAL DEMANDS Occasionally * Bending Frequently * Walking and Standing Constantly * Sitting Ability to Lift/Carry and Push/Pull * 11-20 pounds * Reach above shoulder, squat, or kneel. Other Physical Requirements: WORK ENVIRONMENT While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email
    $46k-73k yearly est. 25d ago
  • Service Manager

    Morgan Engineering Systems Inc. 3.4company rating

    Service supervisor job in Jackson, MS

    Crane Service Manager For over 150 years, Morgan has led the way in transforming the metals industry. We don't just build world-class material handling systems-we create safer, smarter, and more efficient solutions that empower our customers and elevate our communities. Be part of a company that is driven by a passion for innovation and a commitment to sustainability. Due to continued growth, we are seeking a full-time Crane Service Manager to join our team. This role involves assembling, installing, and maintaining Morgan's industrial overhead cranes at customer sites across the U.S. You'll be part of a team that ensures innovation comes standard with every order. Join us in fulfilling our vision: To challenge the possibilities of today by thinking differently. Responsibilities: Assemble, install, wire, and commission Morgan industrial overhead cranes at customer sites nationwide. Perform preventative maintenance and inspections on overhead cranes. Troubleshoot and repair mechanical and electrical systems, including AC and DC electrical components. Work in field-based environments including industrial sites and manufacturing facilities. Safely operate at heights and heavy equipment in varying weather conditions. Education/Experience: High school diploma or GED required. 3-5 years of experience in crane service, maintenance, or a related field. Welding experience is a plus. Strong knowledge of mechanical, electrical, and hydraulic systems. Ability to read blueprints and use metrological instruments (e.g., micrometers). Basic organization, communication, and problem-solving skills. Familiarity with OSHA regulations and crane safety standards. Valid driver's license and clean driving record. Ability to travel 75-90% of the time, including overnight stays. Must pass a background check and drug screening. Must be 21 years or older. Preferred Skills in One or More Areas: Millwright work Iron work Pipefitting Electrical meters Basic machining Basic welding Basic rigging Benefits: Guaranteed minimum of 40 hours per week Competitive wages based on experience Travel per diem and expense reimbursement Comprehensive benefits package including: Health insurance Dental insurance Vision insurance Life insurance 401(K) with matching Paid time off Company-provided tools and equipment. About Morgan: For more than 150 years, Morgan Engineering has created a legacy as a world leader in material handling systems. Through the design, production and service of large-scale industrial overhead and gantry-type cranes and mill equipment, we provide the innovative technology and engineering expertise to move our clients' businesses forward. To learn more about our company or apply for this position, visit ************************** Disclaimer: Morgan Engineering provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $42k-67k yearly est. Auto-Apply 1d ago
  • Guest Service Supervisor

    Double Star Hospitality Jackson LLC

    Service supervisor job in Jackson, MS

    Job DescriptionBenefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation We are looking for a customer-focused Guest Service Supervisor to join our team! As the Guest Service Supervisor, you will greet customers as they arrive, assist them with checking in and out, and handle front desk operations. You will also ensure that the front desk staff you supervise provide guests with exceptional customer service and a positive experience with our hotel. The ideal candidate has previous hospitality experience, a knack for building rapport with guests, and a passion for providing exceptional customer service. Responsibilities: Supervise front desk staff Respond to guest concerns and resolve them appropriately Coordinate with other departments within the hotel to ensure guest satisfaction Anticipate the needs of guests and build rapport Uphold the highest standards of cleanliness, sanitation, safety, and conduct Maintain accurate records of registration and payment information Qualifications: High school diploma/GED required Familiarity with hospitality industry standards Knowledge of front desk operations and procedures Proficient in English; knowledge of other languages is a plus Ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations Ability to demonstrate genuine care for customers and employees Ability to work in a fast-paced environment
    $22k-29k yearly est. 29d ago
  • ISO Services - Director of Safety and Training

    Ergon Construction Group

    Service supervisor job in Flowood, MS

    ISO Services is searching for a Director of Safety & Training to join our team in Flowood, MS! Looking to build your career with a company that values innovation , growth , and people ? At ISO Services, we pride ourselves on fostering a work environment of teamwork and respect, offering exceptional benefits, a healthy work-life balance, and meaningful opportunities for professional growth. Founded in 1979 as a division of the Ergon family of companies, ISO Services is a full-service industrial maintenance and construction contractor specializing in a full range of industrial services including scaffolding, insulation, coatings, heat tracing and mechanical. With locations in Mississippi, Louisiana, Texas and West Virginia, we are dedicated to delivering comprehensive industrial solutions with a focus on safety, efficiency and quality craftmanship. About the Role As Director of Safety & Training, you will provide strategic and operational leadership for safety, health, and workforce training to employees across ISO Services. You will be responsible for developing, implementing and continuously improving safety programs, training systems, and compliance processes that protect employees, contractors, customers, and the organization while supporting safe, efficient field operations. In this role, you will partner closely with Operations, Field Leadership, HR, Corporate Safety, and Risk Management to drive a strong safety culture, reduce risk, and improve training and performance outcomes across multiple sites. Key Responsibilities: Lead ISO Services' safety strategy, culture, and performance to drive continuous improvement in safety across all projects and locations Monitor the company's health and safety standards to ensure compliance with OSHA and applicable federal, state, and local laws and regulations and guidelines Develop and implement programs and policies for monitoring and preventing non-compliances and workplace injuries Coordinate all EH&S required and proactive training with training team Oversee incident reporting, investigations, and determination of corrective actions/ preventative measures following incidents/near misses using Odyssey (or similar) software Influence operational decisions related to work methods, controls, and risk mitigation Manage safety metrics, reporting, audits, KPIs, and continuous improvement initiatives Provide guidance to leadership regarding health, safety, and environmental-related issues Maintain working knowledge of new industry developments and government regulations Support harmonization between sites relative to OSHA compliance programs What You'll Bring: Bachelor's degree preferred in Industrial Hygiene, Occupational Health and Safety, Industrial Engineering, or other related field preferred 8+ years progressive multi-site safety leadership in construction, industrial services, or similar field-based environment Strong working knowledge of OSHA regulations and industry best practices Experience with incident management systems (Odyssey or similar) Proficiency with Procore for safety documentation and project-based training records CSP, ASP, CHST, or similar safety certification Extensive knowledge of OSHA and environmental compliance requirements Extensive experience managing training programs using LMS platforms (Vector preferred) Proficiency in technology and equipment used in safety and environmental inspections Excellent written and verbal communication Strong leadership skills What We Offer: At ISO Services, we are a relationship-driven, family-owned company that values Our Industry-Leading Comprehensive Benefits Package Includes: Competitive Pay Medical, Dental, & Vision Profit-Sharing Plan 401k Matching Generous Paid Time Off & Holidays Company Paid Short and Long-Term Disability Plans Company Paid Life Insurance Tuition Assistance Come and join the Ergon team! We are an EEO/AAP employer. All new hires are contingent on the passing of a background check and pre-employment drug screening.
    $78k-142k yearly est. 15d ago
  • Supervisor - Call Center

    Maximus 4.3company rating

    Service supervisor job in Jackson, MS

    Description & Requirements Maximus is seeking a Contact Center Supervisor to join our team. This is a remote role responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment. The Contact Center Supervisor reports directly to the Operations Manager and/or Director. In this position, you will provide day-to-day coaching, agent development and support to your team, manage escalated or complex customer cases, and oversee the assignment of work as directed by the Operations Manager. The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program objectives and customer service level agreements. This is a fully remote role. *Position is contingent upon contract award* Must have the ability to pass a federal background check. Equipment will be provided but must meet the remote position requirement provided below. Home Office Requirements: - Hardwired internet (ethernet) connection directly into modem required - Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source - Video calls may be requested on occasion. Proper background and attire are required - Must be available by Voice over Internet Protocol telephony (VoIP), email, and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources - Develop work schedules and assign duties to direct report personnel to ensure efficiency - Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources - Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems - Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks - Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports - Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis - Participate in meetings and recommend changes to policies and procedures - Assume leadership responsibility for departmental tasks and call center activities as required - Support and enforce call center expectations - Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work. - Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership - Maintain a high level of confidentiality while performing all work tasks - Perform other duties as assigned by leadership. Minimum Requirements - Bachelor's degree in related field. - 3-5 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully. - Supervisory or team lead experience in a remote contact center environment - Excellent communication, coaching, and problem solving skills - Technical proficiency with remote-work technologies - Ability to troubleshoot basic technical issues related to softphones, VPNs, CRMs, and remote workstation tools - Process improvement experience, including identifying operational gaps, streamlining workflows, and driving efficiency or quality improvements Home Office Requirements: - Hardwired internet (ethernet) connection directly into modem required - Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source - Video calls may be requested on occasion. Proper background and attire are required - Must be available by Voice over Internet Protocol telephony (VoIP), email, and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 56,000.00 Maximum Salary $ 76,500.00
    $22k-31k yearly est. Easy Apply 8d ago
  • Senior Coordinator, Prior Authorization

    Cardinal Health 4.4company rating

    Service supervisor job in Jackson, MS

    **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. **_Job Summary_** The Senior Coordinator, Prior Authorization is responsible for obtaining, documenting, and tracking payer approvals for durable medical equipment (DME) orders, including diabetes devices and other clinically prescribed supply categories (e.g., ostomy, urological, wound care). This role submits prior authorization requests through payer portals or via fax, and conducts phone-based follow-ups with payers and provider offices to secure timely approvals. The Senior Coordinator proactively manages upcoming expirations to prevent order delays, meets daily productivity targets, and adheres to quality, compliance, and HIPAA standards. **_Responsibilities_** + Review assigned accounts to determine prior authorization requirements by payer and product category. + Prepare and submit complete prior auth packets via payer portals, third-party platforms, or fax (including DWO/CMN, prescriptions, clinical notes, and other required documentation). + Conduct phone-based follow-ups with payers (and provider offices when needed) to confirm receipt, resolve issues, and obtain approval or referral numbers. + Log approvals accurately so orders can be released and shipped; correct rejected/pending decisions by addressing missing documentation or criteria. + Monitor upcoming prior auth expirations and initiate re-authorization early to prevent delays on new and reorder supply shipments + Prioritize work to give orders a "leg up" based on aging, SLA, and payer requirements. + Capture all actions, decisions, and documentation in the appropriate systems with complete, audit-ready notes. + Ensure secure handling of PHI and maintain full compliance with HIPAA, regulatory requirements, and company policy. + Promptly report suspected non-compliance or policy violations and attend required Compliance/HIPAA trainings. + Achieve daily throughput goals (accounts/records per day) across mixed work types (portal/web, fax, phone). + Meet standardized quality metrics through accurate documentation and adherence to process; participate in supervisor live-monitoring, QA reviews, and 1:1 coaching. + Share payer/process knowledge with teammates and support a strong team culture. + Adapt to changes in payer criteria, portals, and internal workflows; offer feedback to improve allocation, templates, and documentation standards. + Perform additional responsibilities or special projects as assigned. **_Qualifications_** + High School diploma, GED or equivalent work experience, preferred + 3-6 years of experience in healthcare payer-facing work such as prior authorization, insurance verification, medical documentation, revenue cycle, or claims, preferred + Proven ability to meet daily productivity targets and quality standards in a queue-based environment. + Strong phone skills and professional communication with payers and provider offices; comfortable with sustained phone work. + High attention to detail and accuracy when compiling documentation (DWO/CMN, prescriptions, clinical notes). + Self-motivated with strong time management; able to pace independently without inbound-call cadence. + Customer-centric mindset with a sense of urgency; capable of multitasking (working web/portal tasks while on calls). + Working knowledge of HIPAA and secure handling of PHI. + Experience with diabetes devices (CGMs, insulin pumps), and familiarity with ostomy, urological, and wound care product categories, preferred. + Knowledge of payer criteria for DME prior authorization, including common documentation requirements and medical necessity standards, preferred + Familiarity with payer portals and third-party platforms; experience with Grid or other work allocation tools, preferred. + Exposure to ICD-10/HCPCS coding and basic authorization/claims terminology, preferred, **_What is expected of you and others at this level_** + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently + May modify process to resolve situations + Works independently within established procedures; may receive general guidance on new assignments + May provide general guidance or technical assistance to less experienced team members **Anticipated hourly range:** $16.75 per hour - $21.75 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/08/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ \#LI-DP1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $16.8-21.8 hourly 21d ago
  • Supervisor - Player Services

    Casino and

    Service supervisor job in Vicksburg, MS

    The Role: As a Player Service Supervisor you are responsible for the activities of the Cage & Credit department as subject to established company policies and local, state, and federal regulations. Responsibilities: Tracks and investigates all overages and shortage Approves credit limits and over limit extensions within guidelines established by check cashing procedures. Ensures all department employees are following proper policy and procedures as stipulated by the company and by the department. Maintains accurate accountability for all funds assigned. Education and/or Experience: High school diploma or general education degree (GED); or six months to one year related experience and/or training; or equivalent combination of education and experience. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. What's in it for you: Comprehensive health coverage plan that includes medical, dental, and vision 401(K)/ Company Match Employee Stock Purchase Plan Access Perks and Childcare discounts 
    $28k-46k yearly est. 15d ago
  • ISO Services - Director of Safety and Training

    Ergon 4.5company rating

    Service supervisor job in Flowood, MS

    ISO Services is searching for a Director of Safety & Training to join our team in Flowood, MS! Looking to build your career with a company that values innovation, growth, and people? At ISO Services, we pride ourselves on fostering a work environment of teamwork and respect, offering exceptional benefits, a healthy work-life balance, and meaningful opportunities for professional growth. Founded in 1979 as a division of the Ergon family of companies, ISO Services is a full-service industrial maintenance and construction contractor specializing in a full range of industrial services including scaffolding, insulation, coatings, heat tracing and mechanical. With locations in Mississippi, Louisiana, Texas and West Virginia, we are dedicated to delivering comprehensive industrial solutions with a focus on safety, efficiency and quality craftmanship. About the Role As Director of Safety & Training, you will provide strategic and operational leadership for safety, health, and workforce training to employees across ISO Services. You will be responsible for developing, implementing and continuously improving safety programs, training systems, and compliance processes that protect employees, contractors, customers, and the organization while supporting safe, efficient field operations. In this role, you will partner closely with Operations, Field Leadership, HR, Corporate Safety, and Risk Management to drive a strong safety culture, reduce risk, and improve training and performance outcomes across multiple sites. Key Responsibilities: * Lead ISO Services' safety strategy, culture, and performance to drive continuous improvement in safety across all projects and locations * Monitor the company's health and safety standards to ensure compliance with OSHA and applicable federal, state, and local laws and regulations and guidelines * Develop and implement programs and policies for monitoring and preventing non-compliances and workplace injuries * Coordinate all EH&S required and proactive training with training team * Oversee incident reporting, investigations, and determination of corrective actions/ preventative measures following incidents/near misses using Odyssey (or similar) software * Influence operational decisions related to work methods, controls, and risk mitigation * Manage safety metrics, reporting, audits, KPIs, and continuous improvement initiatives * Provide guidance to leadership regarding health, safety, and environmental-related issues * Maintain working knowledge of new industry developments and government regulations * Support harmonization between sites relative to OSHA compliance programs What You'll Bring: * Bachelor's degree preferred in Industrial Hygiene, Occupational Health and Safety, Industrial Engineering, or other related field preferred * 8+ years progressive multi-site safety leadership in construction, industrial services, or similar field-based environment * Strong working knowledge of OSHA regulations and industry best practices * Experience with incident management systems (Odyssey or similar) * Proficiency with Procore for safety documentation and project-based training records * CSP, ASP, CHST, or similar safety certification * Extensive knowledge of OSHA and environmental compliance requirements * Extensive experience managing training programs using LMS platforms (Vector preferred) * Proficiency in technology and equipment used in safety and environmental inspections * Excellent written and verbal communication * Strong leadership skills What We Offer: At ISO Services, we are a relationship-driven, family-owned company that values Our Industry-Leading Comprehensive Benefits Package Includes: * Competitive Pay * Medical, Dental, & Vision * Profit-Sharing Plan * 401k Matching * Generous Paid Time Off & Holidays * Company Paid Short and Long-Term Disability Plans * Company Paid Life Insurance * Tuition Assistance Come and join the Ergon team! We are an EEO/AAP employer. All new hires are contingent on the passing of a background check and pre-employment drug screening.
    $136k-183k yearly est. 15d ago
  • Supervisor - Operating Room (OR) Service Line

    Baptist Anderson and Meridian

    Service supervisor job in Jackson, MS

    Supervisor - OR Service Line FLSA Status Job Family: NURSING Responsible for assisting the Unit Manager in the planning, organizing, and directing of patient care services. Responsibilities include fiscal, human resource, risk management, and operational functions. The Service Line Coordinator contributes to strategic planning and program development. Leadership skills needed to include, but not limited to, conflict management, negotiation, team building, communication, coaching/mentoring others. The Service Line Coordinators participates in necessary meetings and represents clinical staff on appropriate committees. Job Responsibilities Serve as point of contact for processes, products, and functions within service line Coordinates onboarding, competencies and education of staff within service line Collaborate with anesthesia, surgeons, vendors and other units to maximize the utilization of the Operating Room and ensure quality patient care Fosters transparency, interdisciplinary collaboration, and accountability in area of responsibility. Optimizes resource allocation to support current and potential objectives and initiatives for area of responsibility. Organizes, directs, and staffs patient care services within the service line to ensure quality outcomes. Provides for the integration of patient care services throughout the organization by coordinating with all services to provide quality patient outcomes. Manages physician preference cards Specifications Experience Description Minimum Required: 2 years in perioperative setting with demonstrated leadership skills Preferred/Desired Education Description Minimum Required: Completion of Registered Nurse associate's degree or Surgical Technology Program Preferred/Desired: Bachelor's degree preferred (RN) or Certified Surgical Technologist Licensure Training Description Minimum Required Preferred/Desired Special Skills Description Minimum Required: Computer literacy Preferred/Desired Licensure Description Minimum Required: RN or Surgical Tech Preferred/Desired: Certified Surgical Technologist Reporting Relationships Does this position formally supervise employees? If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager. Reporting Relationships: No Work Environment Functional Demands Label Short Description Full Description Sedentary Very light energy level Lift 10lbs. box overhead. Lift and carry 15lbs. Push/pull 20lbs. cart Light Moderate energy level Lift and carry 25-35lbs. Push/pull 50-100lbs. (ie. empty bed, stretcher) Medium High energy level Lift and carry 40-50lbs. Push/pull +/- 150-200lbs. (Patient on bed, stretcher) Lateral transfer 150-200lbs. (ie. Patient) Heavy Very high energy level Lift over 50lbs. Carry 80lbs. a distance of 30 feet. Push/pull > 200lbs. (ie. Patient on bed, stretcher). Lateral transfer or max assist sit to stand transfer. Functional Demands Rating: Medium Activity Level Throughout Workday Physical Activity Requirements - Sitting: Occasional Physical Activity Requirements - Standing: Continuous Physical Activity Requirements - Walking: Frequent Physical Activity Requirements - Climbing (e.g., stairs or ladders): Occasional Physical Activity Requirements - Carry objects: Frequent Physical Activity Requirements - Push/Pull: Frequent Physical Activity Requirements - Twisting: Frequent Physical Activity Requirements - Bending: Frequent Physical Activity Requirements - Reaching Forward: Frequent Physical Activity Requirements - Reaching Overhead: Frequent Physical Activity Requirements - Squat/Kneel/Crawl: Occasional Physical Activity Requirements - Wrist position deviation: Occasional Physical Activity Requirements - Pinching/fine motor activities: Frequent Physical Activity Requirements - Keyboard use/repetitive motion: Occasional Physical Activity Requirements - Taste or smell: Not Anticipated Physical Activity Requirements - Talk or hear: Continuous Sensory Requirements Color Discrimination: Yes Near Vision: Accurate Far Vision: Accurate Depth Perception: Accurate Hearing: Accurate Environmental Requirements - Blood-Borne Pathogens: Anticipated Environmental Requirements - Chemical: Anticipated Environmental Requirements - Airborne Communicable Diseases: Anticipated Environmental Requirements - Extreme Temperatures: Not Anticipated Environmental Requirements - Radiation :Anticipated Environmental Requirements - Uneven Surfaces or Elevations: Not Anticipated Environmental Requirements - Extreme Noise Levels: Not Anticipated Environmental Requirements - Dust/Particular Matter: Anticipated Environmental Requirements - Other
    $20k-33k yearly est. Auto-Apply 60d+ ago
  • Supervisor - Player Services

    Bally's Corporation 4.0company rating

    Service supervisor job in Vicksburg, MS

    The Role: As a Player Service Supervisor you are responsible for the activities of the Cage & Credit department as subject to established company policies and local, state, and federal regulations. Responsibilities: * Tracks and investigates all overages and shortage * Approves credit limits and over limit extensions within guidelines established by check cashing procedures. * Ensures all department employees are following proper policy and procedures as stipulated by the company and by the department. * Maintains accurate accountability for all funds assigned. Education and/or Experience: * High school diploma or general education degree (GED); or six months to one year related experience and/or training; or equivalent combination of education and experience. * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. * What's in it for you: * Comprehensive health coverage plan that includes medical, dental, and vision * 401(K)/ Company Match * Employee Stock Purchase Plan * Access Perks and Childcare discounts
    $26k-35k yearly est. 15d ago
  • Team Leader

    Sbarro Northpark #5620

    Service supervisor job in Ridgeland, MS

    Job Description Sbarro 1200 East County Line Road, Suite 1540, Ridgeland MS 39157 Benefits Paid Vacation Paid Sick Employee Meal Perks! If Full-Time, Employer paid Short-Term Disability, Long-Term Disability, Accidental Death, and Life Insurance Dental insurance Health insurance Vision insurance Critical Illness Summary Reporting to the General Manager, the Team Leader opens the restaurant as business needs mandate and begins food preparation and production. Once the store opens, they provide front-line service to Sbarro guests in an enthusiastic, friendly, outgoing, clean and safe manner. In addition, due to sales volume fluctuations in any given restaurant and the various station responsibilities, the Team Leader will be asked to assist in fulfilling other position duties. It is desirable that the Team Leader be cross-trained in each duty. Essential Duties & Responsibilities Opening Duties • Unlocks and opens the restaurant for daily operations. • Supervises other team members in readying the restaurant for daily operations including cleaning duties, food preparation and assembly until the opening Manager arrives. • The Team Leader does NOT handle cash or access funds in the safe. That responsibility is reserved for the Opening Manager. • Other duties as assigned. Server / Cashier • Must serve customers within their assigned station, following prescribed methods and within prescribed standards for guest service. This includes greeting, enhancing sales through purchase suggestions to customers, proper serving procedure, checking for guest satisfaction in accordance with the standards established for guest satisfaction and recipe compliance. • Maintains product knowledge, knows the ingredients, presentation, price of all menu items and specials. • Receives payment for all transactions following prescribed methods and with prescribed standards for guest service. • Follows all required procedures outlined in Sbarro cash handling policy. • Demonstrates full working knowledge of Sbarro point-of-sale register system. • Completes cleaning and stocking duties in accordance with the appropriate daily operating procedure. • Practices food safety and sanitation standards required of foodservice establishments. • Follows established cost control systems, including employee food policy and waste guidelines. • Assists other team members when required. • Responsible for the proper use of gloves, utensils, and portion size of each item, temperature of hot food, and the attractive presentation of all food. • Communicates in a timely manner with the co-workers and management regarding the amount of food on hand and its quality. • Assists other team members when required. • Other duties as assigned Pizza Maker • Prepare all food products in accordance with the specifications outlined in the Recipe Manual and Recipe Cards while utilizing predetermined safety and sanitary procedures. • Appropriately judges the volume of sales in relationship to pizza preparation and production. • Communicates in a timely manner with the co-workers and management regarding the amount of food on hand and its quality. • Completes cleaning and stocking duties in accordance with the appropriate daily operating procedure. • Practices food safety and sanitation standards required of foodservice establishments. • Follows established food safety time and temperature controls and cost control systems, including employee food policy and waste guidelines. • Serves customers within their assigned station, following prescribed methods and within prescribed standards for guest service. This includes greeting, enhancing sales through purchase suggestions to customers, proper serving procedure, checking for guest satisfaction in accordance with the standards established for guest satisfaction and recipe compliance. • Maintains product knowledge, knows the ingredients, presentation, price of all menu items and specials. • Responsible for the proper use of equipment, gloves, utensils, and portion size of each item, temperature of hot food, and the attractive presentation of all food. • Assists other team members when required. • Other duties as assigned. Steam Cook / Prep • Prepares all food products in accordance with the specifications outlined in the Recipe Manual and Recipe Cards while utilizing predetermined safety and sanitary procedures. • Operates all station preparatory equipment in a safe and sanitary manner (i.e., knives, steam cooker, dough machine, pizza oven, stove etc.). • Functions independently to prepare adequate product according to predetermined production schedules or requirements. • Correctly maintains all displayed steam table items according to Sbarro Recipe Manual and Sbarro Product Cards while maintaining local health requirements. • Correctly rotates all new and prepared products in a FIFO (first-in, first-out) manner. • Follows established food safety time and temperature controls and cost control systems, including employee food policy and waste guidelines. Dishwasher • Maintains sink area, dining room tables and seating, floors, service stations, restrooms and trash receptacles, including doors, shelves and racks in a clean and sanitized manner in accordance with restaurant procedures and standards. • Cleans and sanitizes all restaurants' trays, pots, pans, pans and other utensils, with the exception of knives using prescribed methods and procedures. • May be required to wash, clean and sanitize restaurant storage areas including walk-in freezers and refrigerator using prescribed methods and procedures. • Serves customers on an as needed basis within their assigned station, following prescribed methods and within prescribed standards for guest service. This includes greeting, serving procedures, checking for guest satisfaction in accordance with the standards. • Completes cleaning and stocking duties in accordance with appropriate operating procedures. • Assists other team members when required. • Other duties as assigned. • Responsible for the proper use of equipment, gloves, utensils, and portion size of each item, temperature of hot food/cold food, and the attractive presentation of all food. • Serves customers within their assigned station, following prescribed methods and within prescribed standards for guest service. This includes greeting, enhancing sales through purchase suggestions to customers, proper serving procedure, checking for guest satisfaction in accordance with the standards established for guest satisfaction and recipe compliance. • Maintains product knowledge, knows the ingredients, presentation, price of all menu items and specials. • Assists other team members when required. • Other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions where accommodations do not present an undue hardship to the company.. • Ability to follow all health and safety laws, policies and procedures. • Ability to deliver food orders within specified time goals • Prolonged periods of standing, walking, bending and stooping. • Able to lift 50 pounds. • Able to effectively and safely use kitchen knives. • Adequate command of English language including understanding, speaking, reading and writing. • Basic mathematical skills for accurate cash handling. Other Requirements • Outgoing, enthusiastic, willing to serve the public in a positive manner. • Able to arrive to work on time. • Able to work in a cooperative manner with the other team members and management staff. • Ability to handle stressful situations in a calm, pleasant attitude. • Ability to manage multiple tasks. Employment Standards • Must be at least 18 years of age and possess all documents and permits required by law. • Previous restaurant experience is helpful but not required ABOUT SBARRO In 1956, Carmela and Gennaro Sbarro opened the doors to their Italian salumeria in Brooklyn. Carmela “Mama” Sbarro made pizza slices for shift workers looking for a quick meal. Her slices were so popular that they soon opened a second location focused solely on pizza. Since then, Sbarro has brought the best pasta, salad, and of course the XL NY slice to 630 eateries across 28 countries. You're welcome, world.
    $37k-73k yearly est. 2d ago
  • Director of Surgical Services

    Mrinetwork Jobs 4.5company rating

    Service supervisor job in Forest, MS

    Job Description THE HEALTHCARE INITIATIVE Where Talent Meets Opportunity Surgical Services Director Multi-Specialty Department Are you a collaborative, results-driven perioperative leader ready to take the next step? We are partnered with a large health system in the Southeast who is seeking a Director of Surgical Services for one of the mid-sized hospitals. They are looking for a Director to bring strategic leadership and renewed energy to a well-resourced OR team. With over 10 ORs, this is an opportunity to lead and modernize a department that's stable in staffing but ready for cultural and operational transformation. Why This Role Stands Out: Oversee a full-service perioperative department (Pre-op, OR, PACU, SPD) Benefit from the support of a dedicated CNO and experienced system leadership, including a Regional Surgery Director placed by our team who understands the culture and goals of this organization. Strong nursing and tech teams already in place The organization is nationally recognized for patient safety and quality care. Requirements: RN and Bachelor's required, Master's preferred 3+ years of progressive leadership experience in Surgical Services/Perioperative Services Open to Manager-level candidates looking to move into a Director role To Learn More: To apply or schedule a confidential phone conversation, please send your resume (MS WORD format preferred) to ******************** or call **************. As one of the most successful executive search firms in the country, The HealthCare Initiative is constantly working on several searches nationwide in the world of healthcare. With over 50 years of experience, you can rest assured that all information is exchanged on a confidential basis. To learn more about The HealthCare Initiative, please visit ********************************
    $84k-143k yearly est. Easy Apply 18d ago
  • Assistant Salon Team Lead

    Smartstyle By YSG

    Service supervisor job in Clinton, MS

    Job Description Ready to bring some sparkle to our fabulous salon? We've got the perfect spot for you as a full-time Assistant Salon Team Lead at Yellowhammer Salon Group! Enjoy a flexible schedule, including evenings and weekends, and receive a competitive wage averaging $15-20/hour plus bonuses, and daily tips. We're also proud to offer: Medical and dental $250 referral bonus Vacation time Your birthday off work Join our journey by sending in your application today! THE TYPE OF ASSISTANT SALON TEAM LEAD WE'RE LOOKING FOR We're searching for someone who can meet the following qualifications: A current cosmetology or barber license 1 year of customer service experience Ability to stand, bend, and occasionally lift up to 25 pounds WHAT IT'S LIKE As our Assistant Salon Team Lead, you're the heartbeat of our salon, managing operations and providing leadership for success. Leading by example, you guide your team to expand clientele and boost profitability. You delve into the business side, sharing your knowledge with your enthusiastic team. You're a coach and mentor, fostering a positive work environment and setting the example with top-notch hair care services Each guest receives the highest quality treatment with you on the job. From hiring to conflict resolution, you handle it all with ease and professionalism. Your secret sauce? Bringing out the best in others by being your absolute best self! ABOUT US With locations in 11 states, we operate over 180 smartstyle salons. We help over 2 million customers look and feel more attractive every single year! We pride ourselves on providing affordable, quality services. Our dedicated managers and assistants offer guidance and support, creating a collaborative team environment that sparks innovation. With a commission structure offering both hourly wages and a percentage of business revenue, daily tips paid in cash, and rapid clientele growth is a given, no wonder we've got such happy team members! Every day is an opportunity for growth, creativity, and success. If this role suits your style, fantastic! Applying is a breeze, taking less than three minutes. Good luck - we're thrilled to meet you! Job Posted by ApplicantPro
    $15-20 hourly 25d ago
  • Team Lead, SOC

    Bcbsms

    Service supervisor job in Flowood, MS

    Healthy Careers Start Here At Blue Cross & Blue Shield of Mississippi, we encourage professional growth in a challenging and fast-paced atmosphere. Our 'be healthy' culture promotes health and wellness at all levels of the Company, and we provide our employees with the time, tools and resources to commit to a healthy lifestyle. The Security Operations Center (SOC) Team Lead is a vital role guiding our security operations monitoring and incident response programs. This position will be working with a SOC team, triaging, investigating, and prioritizing the analysis of incoming alerts. The SOC Team Lead will be driving critical incident response actions, and remediating threats enterprise-wide. This position will leverage the best-of-breed security solutions in a diverse technology environment. The SOC Team Lead will work closely with the Information Security Team, as well as with Information Technology teams to identify attacks and mitigate risk. The ideal candidate for this position will be hands-on, proactive, and will be expected to be able to communicate effectively, be extremely detailed, and be process focused. Job Specific Requirements - Bachelor's or Master's Degree in Information Technology, Cyber Security, Computer Science, Computer Engineering, or similar. Minimum 3 years of Information Technology and/or Information Security experience, with experience in vulnerability management and penetration testing. Understanding of threats, attacks, logs, operating systems and key security technology (firewalls, anti-malware, proxies) Strong leadership and communication skills Ability to create and present executive level threat reports Strong time management and multitasking skills as well as attention to detail. Comfortable with impromptu tasking and loosely defined requirements. Excellent oral and written communications skills. Ability to troubleshoot technical and security related issues Understanding of cloud architecture and security principles strongly preferred Cloud security certifications preferred Experience working in a 24/7 environment preferred Blue Cross & Blue Shield of Mississippi is an Equal opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We offer a comprehensive benefits package that is worth approximately one-third of the salary compensation. Our benefits program is among the best in the health care field. We are looking for employees who can bring their experience, expertise and dedication to work for our customers.
    $37k-74k yearly est. Auto-Apply 60d+ ago

Learn more about service supervisor jobs

How much does a service supervisor earn in Jackson, MS?

The average service supervisor in Jackson, MS earns between $23,000 and $57,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in Jackson, MS

$36,000

What are the biggest employers of Service Supervisors in Jackson, MS?

The biggest employers of Service Supervisors in Jackson, MS are:
  1. City National Bank
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