Supervisor, Investment Fund Services
Service supervisor job in Ancient Oaks, PA
The Investment Manager Services Division (IMS) at SEI is growing rapidly and is seeking new members on our Investment Fund Services accounting team. Our primary goal is to provide exceptional accounting and administration servicing for our clients' assigned mutual funds, CITs, ETFs and other pooled vehicles. As a Fund Accountant Supervisor, you will act as an intermediary between the funds and their investment managers and serve as the official record keeper for the funds. You will also train and supervise the accounting analysts on the team.
What you will do:
· Your skills in accounting will be used by calculating the funds' daily investable cash, expenses, and income. You will calculate and report the funds' daily Net Asset Values (NAV's). You will process shareholders' activity and perform timely reconciliations to the fund's transfer agent. You are responsible to communicate the transactions associated with the fund(s) and work closely with internal and external clients to provide accurate and thorough accounting packages.
· As the record keeper for the funds, you will be involved in the support of various year-end audit engagements in accordance with GAAP accounting standards. We will need you to perform due-diligence to ensure clients are in compliance with government laws and regulations.
· You will ensure accuracy of accounting packages by completing daily checks of: security audit reports, NAV impact (R086) reports, daily work packets, corporate actions, expense processing, CARS reconciliations, and Fund Center reports.
· You will assist Fund Administration in performing expense budget analysis and allocating expense payments; prepare monthly expense packages and scorecards.
· You will assist the fund accountant manager with the preparation of SEC filings (e.g. N-SAR, N-1A, 24F-2, N-MFP).
· You will train and supervise the accounting analysts on systems, processing, procedures, and job responsibilities.
· Your due diligence and attention to detail during the review process of the fund accountant analysts work will be key to your team's success while striving for error free reconciliations and reporting.
· You will correspond with external investment managers regarding day-to-day fund inquiries including entering security trades, fee payments, cash position breaks, reconciliations, and escalation inquiries. Client engagement and a dedication to quality service is a must for success.
· You will assist the manager with conducting performance appraisals, monthly one-on-ones with the team analysts and provide career pathing and training. You will also ensure staffing requirements are met by participating in analyst interviews. You will team with the manager to provide and foster a team environment to include individual development, promotions and disciplinary action.
· We want you to succeed and look for future solutions! Through attending and participating in various IMS and corporate professional development sessions, you will acquire the tools to identify processes across the division and organization.
· You will have the opportunity to partner with a diverse team and grow your career.
What we need from you:
· BA / BS in Business, Accounting, Finance, Economics, Mathematics or equivalent professional experience.
· Minimum of 2 years experience in Financial Services Industry working with Fund Accounting.
· Intermediate skills in Microsoft Excel.
· The self-motivation, organization and drive to complete multiple client deliverables in a timely manner without sacrificing excellence or quality.
· Strong written and verbal communication skills as you will primarily support your clients through email and/or phone calls.
· Strong customer service skills as you will be communicating daily with your clients and other service providers.
What we would like from you:
· A drive to broaden one's knowledge of the financial services industry by learning new concepts and systems and taking the initiative to apply it to daily work assignments.
· Attention-to-detail to ensure that all deliverables consistently meet the highest standard of quality and accuracy
· Collaboration with internal and external stakeholders. As the needs of our clients change, we need to be flexible to change with them.
· Positivity and collegial approach in assisting both colleagues and clients and the ability to work in team environment.
· Curiosity, critical thinking and attention to detail: Whether it's to identify a solution to a problem or possibly help implement a more efficient process or procedure, your skills have a place in our business.
Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun. Please see our website for more information. *********************
SEI's competitive advantage:
To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, a strong retirement plan, tuition reimbursement, a hybrid working environment for most roles, support for working parents and flexible Paid Time Off (PTO) so you can relax, recharge and be there for the people you care about.
Benefits include healthcare (medical, dental, vision, prescription, wellness, EAP, FSA), life and disability insurance (premiums paid for base coverage), 401(k) match, education assistance, commuter benefits, up to 11 paid holidays/year, 21 days PTO/year pro-rated for new hires which increases over time, paid parental leave, back-up childcare arrangements, paid volunteer days, a discounted stock purchase plan, investment options, access to thriving employee networks and more.
We are a technology and asset management company delivering on our promise of building brave futures (SM)-for our clients, our communities, and ourselves. Come build your brave future at SEI.
SEI is an Equal Opportunity Employer and so much more…
After over 50 years in business, SEI remains a leading global provider of investment processing, investment management, and investment operations solutions. Reflecting our experience within financial services and financial technology our offices encompass an open floor plan and numerous art installations designed to encourage innovation and creativity in our workforce. We recognize that our people are our most valuable asset and that a healthy, happy, and motivated workforce is key to our continued growth. At SEI, we're (literally) invested in your success. We offer our employees paid parental leave, back-up childcare arrangements, paid volunteer days, education assistance and access to thriving employee networks.
SEI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.
AI Acceptable Use in the application and interview process:
SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals' personal and professional lives. If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines.
Auto-ApplySupervisor, Investment Fund Services
Service supervisor job in Ancient Oaks, PA
The Investment Manager Services Division (IMS) at SEI is growing rapidly and is seeking new members on our Investment Fund Services accounting team. Our primary goal is to provide exceptional accounting and administration servicing for our clients' assigned mutual funds, CITs, ETFs and other pooled vehicles. As a Fund Accountant Supervisor, you will act as an intermediary between the funds and their investment managers and serve as the official record keeper for the funds. You will also train and supervise the accounting analysts on the team.
What you will do:
* Your skills in accounting will be used by calculating the funds' daily investable cash, expenses, and income. You will calculate and report the funds' daily Net Asset Values (NAV's). You will process shareholders' activity and perform timely reconciliations to the fund's transfer agent. You are responsible to communicate the transactions associated with the fund(s) and work closely with internal and external clients to provide accurate and thorough accounting packages.
* As the record keeper for the funds, you will be involved in the support of various year-end audit engagements in accordance with GAAP accounting standards. We will need you to perform due-diligence to ensure clients are in compliance with government laws and regulations.
* You will ensure accuracy of accounting packages by completing daily checks of: security audit reports, NAV impact (R086) reports, daily work packets, corporate actions, expense processing, CARS reconciliations, and Fund Center reports.
* You will assist Fund Administration in performing expense budget analysis and allocating expense payments; prepare monthly expense packages and scorecards.
* You will assist the fund accountant manager with the preparation of SEC filings (e.g. N-SAR, N-1A, 24F-2, N-MFP).
* You will train and supervise the accounting analysts on systems, processing, procedures, and job responsibilities.
* Your due diligence and attention to detail during the review process of the fund accountant analysts work will be key to your team's success while striving for error free reconciliations and reporting.
* You will correspond with external investment managers regarding day-to-day fund inquiries including entering security trades, fee payments, cash position breaks, reconciliations, and escalation inquiries. Client engagement and a dedication to quality service is a must for success.
* You will assist the manager with conducting performance appraisals, monthly one-on-ones with the team analysts and provide career pathing and training. You will also ensure staffing requirements are met by participating in analyst interviews. You will team with the manager to provide and foster a team environment to include individual development, promotions and disciplinary action.
* We want you to succeed and look for future solutions! Through attending and participating in various IMS and corporate professional development sessions, you will acquire the tools to identify processes across the division and organization.
* You will have the opportunity to partner with a diverse team and grow your career.
What we need from you:
* BA / BS in Business, Accounting, Finance, Economics, Mathematics or equivalent professional experience.
* Minimum of 2 years experience in Financial Services Industry working with Fund Accounting.
* Intermediate skills in Microsoft Excel.
* The self-motivation, organization and drive to complete multiple client deliverables in a timely manner without sacrificing excellence or quality.
* Strong written and verbal communication skills as you will primarily support your clients through email and/or phone calls.
* Strong customer service skills as you will be communicating daily with your clients and other service providers.
What we would like from you:
* A drive to broaden one's knowledge of the financial services industry by learning new concepts and systems and taking the initiative to apply it to daily work assignments.
* Attention-to-detail to ensure that all deliverables consistently meet the highest standard of quality and accuracy
* Collaboration with internal and external stakeholders. As the needs of our clients change, we need to be flexible to change with them.
* Positivity and collegial approach in assisting both colleagues and clients and the ability to work in team environment.
* Curiosity, critical thinking and attention to detail: Whether it's to identify a solution to a problem or possibly help implement a more efficient process or procedure, your skills have a place in our business.
Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun. Please see our website for more information. *********************
SEI's competitive advantage:
To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, a strong retirement plan, tuition reimbursement, a hybrid working environment for most roles, support for working parents and flexible Paid Time Off (PTO) so you can relax, recharge and be there for the people you care about.
Benefits include healthcare (medical, dental, vision, prescription, wellness, EAP, FSA), life and disability insurance (premiums paid for base coverage), 401(k) match, education assistance, commuter benefits, up to 11 paid holidays/year, 21 days PTO/year pro-rated for new hires which increases over time, paid parental leave, back-up childcare arrangements, paid volunteer days, a discounted stock purchase plan, investment options, access to thriving employee networks and more.
We are a technology and asset management company delivering on our promise of building brave futures (SM)-for our clients, our communities, and ourselves. Come build your brave future at SEI.
SEI is an Equal Opportunity Employer and so much more…
After over 50 years in business, SEI remains a leading global provider of investment processing, investment management, and investment operations solutions. Reflecting our experience within financial services and financial technology our offices encompass an open floor plan and numerous art installations designed to encourage innovation and creativity in our workforce. We recognize that our people are our most valuable asset and that a healthy, happy, and motivated workforce is key to our continued growth. At SEI, we're (literally) invested in your success. We offer our employees paid parental leave, back-up childcare arrangements, paid volunteer days, education assistance and access to thriving employee networks.
SEI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.
AI Acceptable Use in the application and interview process:
SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals' personal and professional lives. If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines.
Director-PK/ADA-Biologics Services
Service supervisor job in Exton, PA
Director-Biologics (PK-ADA)
Full-time
Frontage Laboratories Inc. is an award winning, full-service, CRO/Contract Research Organization operating over 25 state-of-the-art laboratories across the US, Canada and China. Our core competencies include drug metabolism, pharmacokinetics/ pharmacodynamics (PK/PD), safety and toxicology, bioanalytical services, chemistry and manufacturing controls for drug development, and core laboratory services for clinical trials.
Responsibilities:
Lead a group of scientists for PK/TK, immunogenicity (ADA, Nab) method development, validation and sample analysis in the regulated environment.
Manage all the projects within the Biologics Department on daily basis to ensure the quality, timeline and deliverable are met.
Provide strong technical support to the team on different assay formats. Ability to trouble-shoot and solve technical issues.
Review bioanalytical documentation that includes study protocols, method validation plan, sample analysis plans, data packages, validation study reports and sample analysis reports.
Act as the main point of contact for biologics projects, discuss the projects with clients, and provide timely communication and updates internally and externally.
Train staff on laboratory procedures, documentation and GLP compliance.
Write and update SOPs. Maintain GLP compliant PK and immunogenicity Labs.
Provide technical support to Frontage PK and immunogenicity Labs in China when needed.
Support Business Development including reviewing proposals and meeting with new clients.
Requirements:
PhD in Biology or Chemistry, or related field with experience managing a group of scientists.
Hands-on experience in ligand binding assays, especially PK and ADA, method development.
Strong experience and knowledge of method development / validation for supporting regulated studies
Excellent communication and interpersonal skills and project management skills.
Salary and Benefits:
Frontage Laboratories offers a competitive compensation and benefits package including health and dental insurance, a 401(k) plan, disability insurance, and life insurance
Frontage Laboratories Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Auto-ApplySERVICE SUPERVISOR - COMPUTER REPAIR
Service supervisor job in Wayne, PA
Job Description
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy, and commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values.
We are currently seeking a self-motivated, results-oriented SERVICE OPERATIONS SUPERVISOR in our Computer Service Repair and Knowledge Bar. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years!
Click here to see our job video
The SERVICE OPERATIONS SUPERVISOR is responsible for the operational aspects, goals, and metrics of the Computer Service Repair Department.
Salary range is $40 - $60,000.00 per year
MAJOR RESPONSIBILITIES:
Provides leadership and guidance to our Computer Service Repair Department and Knowledge Bar associates.
Ensures parts orders and returns are executed accurately and within timeframes specified and store stock quality control.
Responsible for cycle counts and manages inventory turns, obsolescence, and markdowns with Service Purchasing.
Ensures that customer service standards are met and that difficult customer situations are handled courteously and professionally.
Drive performance of the Service Department to meet or exceed the established focus goals for customer satisfaction, productivity, income, and operational efficiency.
Responsible for vendor relationship management (parts cost, margin, SLA)
Responsible for creating vendor P&Ls.
Participate in staffing, orientation, and training activities in the store.
Assist with scheduling to ensure proper coverage.
Maintain the technical certification level of the shop to ensure proper service and repair of products.
Responsible for the look and feel of the parts room and any facility maintenance of the Service Department.
EDUCATION & EXPERIENCE:
High school diploma or equivalent. Associate's or Bachelor's degree from a college or technical school preferred.
At least one year of related supervisory or management experience in a service facility, retail service department, or tech support environment preferred. A+ and Apple certifications are required within 120 days of hire.
Communication and Language Skills: Ability to communicate professionally, and handle multiple customers and projects at once. Ability to read, analyze, and interpret general business periodicals, professional journals, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively communicate information verbally in one-on-one and small or large group situations to customers and other Micro Center Associates.
Reasoning and Mathematical: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to carry out instructions furnished in written, verbal or diagram form.
Physical Requirements: Ability to regularly lift and/or move up to 10 pounds, and occasionally lift to 50 lbs., stand for prolonged periods.
Shifts include hours after and after the store is open to the public and may also include mornings, nights, weekends, and holidays.
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
Medical, Dental, and Vision Benefits Coverage for Regular Full-Time Associates
401K Plan with Company Match
Paid Time Off
Employee Discount that includes a Friends & Family Discount Program
Tuition Reimbursement & Education Discounts
Esteemed Vendor & Company Job Training
Career Advancement Opportunities
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their trails. This is a place where your future success and growth are truly a result of your efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit, and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
Services Supervisor
Service supervisor job in Limerick, PA
Services Supervisor (Grade Code: 4103)
Informal Enquiries
We welcome enquiries about the role.
Hygiene Services Queries:
Ms. Lorraine Noonan - Hygiene Services Manager, University Hospital Limerick
Tel. 087 2383591
or
Ms. Ciara Conway - Hygiene Services Manager, University Hospital Limerick
Tel. 087 1253634
Catering Services Queries:
Ms Anne O'Brien - Catering Manager, University Hospital Limerick
Tel. 086 2549233
Purpose of the Post
Supervisors will be responsible for the day to day supervision of support staff in compliance with HSE and Acute Services policies procedures, protocols and guidelines, job descriptions, HIQA and HACCP standards ensuring a high quality performance is achieved.
The post holder will be responsible for ensuring that all services are delivered effectively and efficiently and that quality and patient safety comes first at all times.
Location of Post
There is one Specific Purpose, whole time vacancy within the Facilities Department, Acute Services HSE Mid West. The initial assignment location is University Hospital Limerick. The service assignment of these posts will be indicated at expression of interest stage.
A panel may be formed as a result of this campaign for HSE Mid West, Acute Services from which current and future, permanent and specified purpose vacancies of full or part-time duration may be filled.
Supervisor Specimen Management
Service supervisor job in Lancaster, PA
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.
The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.
In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.
In 2024, Eurofins generated total revenues of EUR € 6,515 billion, and has been among the best performing stocks in Europe over the past 20 years.
Job Description
The Supervisor is the primary contact for internal departments and customers for the timely planning, picking
and shipment of specimens. Operations include, but are not limited to, the processing of incoming shipment
requests, the planning of picking specimens, documenting of deviations, and execution of specimen services
per work lists while ensuring chain of custody from box opened until next service destination using manual or
electronic means.
Key Accountabilities
Owns the execution and performance of the process for planning and preparation of outgoing shipments, communication regarding status of outgoing shipments with internal departments and clients, sample storage and retrieval, as well as disposal according to protocol and timelines.
Monitor local pickup times for trends, escalating as appropriate to global logistics and inform all departments when deliveries are delayed or service interrupted for any reason.
Responsible for the delegation of tasks to departmental leads.
Ensure allocation of human-power to maximize daily workflows and reallocate human-power as
necessary.
Monitor daily operations and ensure that standardized workflows are followed and task transition
time points are met.
Oversee departmental staff, maintaining training files including completion of training and documentation of competency, providing guidance and correction where needed. Conduct annual review process.
Monitor departmental emails and provide prompt responses.
Actively listen to interpersonal conflicts and intercede involving HR where appropriate.
Participate as required in daily department activities, including responsibility of daily stand-up meetings, tracking and recording attendance, flex and priority staffing, to ensure the seamless execution of services.
Actively participate with global management in process improvement initiatives.
Supports the Manager in the investigation of quality assurance issues.
Qualifications
Experience
Minimum 2 years of working experience in a production environment, preferably in healthcare.
Minimum 2 years of experience working with enterprise-grade application (LIMS preferred).
Proven (testimonial and/or references) track record of 2-3 years as a successful senior employee or team leader.
Education
Professional or Technical degree (minimum 2-year apprenticeship or equivalent) following legally mandatory education
Other
Excellent knowledge of English.
Clear communicator.
Flexible working hours including weekends.
Ability to multi-task.
Ability to set priorities and work accurately under deadlines.
Capable of resolving problems and escalate as appropriate.
Additional Information
The position is full-time, Monday-Friday, 9:00am - 5:00pm, and on-call Saturdays. Candidates within a commutable distance of Lancaster, PA area are encouraged to apply.
Excellent full-time benefits including comprehensive medical coverage, dental, and vision options
Life and disability insurance
401(k) with company match
Paid vacation and holidays
Eurofins USA Clinical Trial Solutions is a Disabled and Veteran Equal Employment Opportunity employer.
Supervisor, Operations
Service supervisor job in Ephrata, PA
Full-time Description
AdaptHealth Opportunity - Apply Today!
At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you.
Supervisor, Operations
This position oversees the operations performed within a Branch. Provides leadership, guidance and coordination of services to ensure the distribution of all medical equipment, supplies and services delivered to a patient's home accurately and on time. Collaborates with leadership, health systems, hospice partners and key community referral sources to improve patient services.
Job Duties:
Ensure that the services provided via the branch location are done so in accordance with all federal, state and local laws, rules and regulations, including but not limited to those put forth by: CMS, Department of Health, DOT, FDA, OSHA, and the company's accreditation organization.
Manage logistics team providing daily direction and communication to employees so that orders are routed in a timely, efficient, and knowledgeable manner or exceed productivity and cost per delivery goals.
Responsible for managing inventory and working collaboratively with the department leaders to ensure that all customers receive their goods and services with a timely, efficient, and clinically safe manner.
Control inventory at the branch level. Place purchase orders in accordance with company restocking protocol.
Addresses service concerns, identifies trends and reacts accordingly.
Work with regional and department leadership to resolve concerns and to improve the patient experience.
Responsible for root cause analysis and problem resolution for all operations reviewing trends of customer service failures, determines root cause analysis, and implements appropriate communication / measures for improvements.
Maintain rapport with ordering physicians and referral sources. Inform the physicians and pertinent others of the changes in the patient's condition through visit reports and telephone communication.
Conduct consistent communication with regional and departmental leadership throughout organization to review delivery resources to maintain the organizational goals and metrics for patient care, safety, personnel, and maintenance.
Assist in resolving patient equipment problems under emergency conditions.
Assist with preventative maintenance, required service checks, and patient/environmental assessment on home respiratory equipment during scheduled visits to patients.
Assume on-call responsibilities during non-business hours in accordance with company policy.
Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control and hazardous materials handling.
Maintain patient confidentiality and function within the guidelines of HIPAA.
Responsible for selection and hiring of qualified staff, ensuring an effective on-boarding, and providing comprehensive training and regular feedback.
Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
Establishes annual goals and objectives for the department based on the organization's strategic goals.
Perform other related duties as assigned.
Competency, Skills and Abilities: ?
Strong ability to co-manage in a multi-site environment.
Ability to be an independent thinker.
Decision making, analytical and problem-solving skills with attention to detail.
Strong verbal and written communication.
Excellent customer service skills,
Proficient computer skills and knowledge of Microsoft Office, specifically Excel.
Ability to prioritize and manage multiple projects.
Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction.
Requirements
Minimum Job Qualifications:
An associate degree from an accredited college required, bachelor's degree preferred.
Five (5) years' experience in the HME leadership is required.
Relevant experience in health care, insurance customer services, claims, billing is preferred.
Valid and unrestricted driver's license in the state of residence.
AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
Operations Supervisor - TForce Freight
Service supervisor job in Pottstown, PA
Job Title: Coordinator, Service Center
An Operations Supervisor produces maximum profit while providing excellent service to the customer. This individual oversees and is directly involved in more than one of the following operations: Dock, P&D, and Road, including, but not limited to, customer service, productivity, quality freight handling, claims prevention, load average and safety.
Job Responsibilities:
Manages, plans, organizes, and directs all employees assigned to them.
Manages and implements security and loss prevention procedures.
Prepares and manages safety procedures in accordance with Company, OSHA, and DOT guidelines.
Prepares and implements action plans to ensure the service center achieves planned productivity, load average, cube utilization, and service targets.
Works with Central Dispatch to develop a linehaul plan to effectively and efficiently move freight to destinations within Company service standards.
Schedules employees in accordance with hours planning, the company's run bid process, and service requirements.
Job Requirements:
U.S. citizen or otherwise authorized to work in the U.S.
Must be at least 18 years of age
High school diploma or equivalent
Must be currently located in the same geographic location as the position or being willing to self-relocate
Individual must be organized, detail-oriented and have strong communication skills
Previous dock operations or supervisory experience not required but preferred
Bachelor's Degree not required but preferred
Auto-ApplyCustomer Service Manager - Full Time
Service supervisor job in Allentown, PA
Customer Service Manager Department: Donated Goods Retail Reports to: Store Manager Status: Exempt Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve.
Summary
Serving customers at Goodwill Keystone Area has never been more rewarding. Whether serving our guests with their shopping experiences, assisting someone in our community to better their life, or helping your fellow coworker to exceed, Goodwill Keystone Area is about reaching out and making a difference. The Customer Service Manager is responsible for the front-end operations of the store to maximize customer experience, sales, round up, production, rotation and merchandising.
Duties and Responsibilities
* Maximizes sales performance through proper rotation, display, signage, and inventory of processed merchandise. Meet or exceed sales goals on a consistent basis.
* Hires, orients, trains, develops, coaches, disciplines, evaluates performance, and terminates staff assigned. Review job description annually, and updates as well as establishes performance criteria. Promotes and models a team-based approach among staff and works across departments to support all aspects of employment at Goodwill Keystone Area.
* Ensures that quality customer service is presented and provided by employees in a timely and courteous manner to all customers, donors, and other employees.
* Ensures training and merchandising guidelines are followed.
* Oversees the new goods inventory within the store. Maintains the merchandising, categorizing, and replenishing of the new goods daily.
* Interfaces with the POS (Point of Sale) system and provides feedback to the IT team as necessary and assists in the roll out of updates and modifications. Ensures that all paperwork is completed accurately and in a timely manner.
* Provides backup to the Production Manager as necessary.
* Completes any other assignments designated by the management team.
* Collect and deposits all monetary donation from all coin boxes.
* Serves as a role model and promotes a supportive culture. Ensures quality customer service is presented and provided by team members in a timely and courteous manner to all customers, donors, and other team members.
* Ensures proper operation of security and safety systems including, but not limited to: door locks, alarms, office door, bank deposits, refunds, safe, incident reports, fire extinguishers and cash handling procedures. Ensures compliance with all asset protection policies and procedures as well as cash handling practices and enforcement of cash register procedures. Report issues or concerns to Loss Prevention.
* Ensure all policies, manuals and handbooks are followed.
* Promotes an environment of workplace safety by training and informing others regarding safety standards/precautions. Monitors safety and takes corrective action. Assures that regulatory safety requirements are adhered to.
* Communicates progress, problems, and concerns to the Store Manager.
Positions Supervised
Sales Associate
#INDGHP
Retail Customer Service Supervisor
Service supervisor job in Pottsville, PA
TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Address:
7120 Fairlane Village Mall
Location:
USA TJ Maxx Store 1583 Pottsville PAThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Operations Supervisor - TForce Freight
Service supervisor job in Pottstown, PA
Job Title: Coordinator, Service Center An Operations Supervisor produces maximum profit while providing excellent service to the customer. This individual oversees and is directly involved in more than one of the following operations: Dock, P&D, and Road, including, but not limited to, customer service, productivity, quality freight handling, claims prevention, load average and safety.
Job Responsibilities:
* Manages, plans, organizes, and directs all employees assigned to them.
* Manages and implements security and loss prevention procedures.
* Prepares and manages safety procedures in accordance with Company, OSHA, and DOT guidelines.
* Prepares and implements action plans to ensure the service center achieves planned productivity, load average, cube utilization, and service targets.
* Works with Central Dispatch to develop a linehaul plan to effectively and efficiently move freight to destinations within Company service standards.
* Schedules employees in accordance with hours planning, the company's run bid process, and service requirements.
Job Requirements:
* U.S. citizen or otherwise authorized to work in the U.S.
* Must be at least 18 years of age
* High school diploma or equivalent
* Must be currently located in the same geographic location as the position or being willing to self-relocate
* Individual must be organized, detail-oriented and have strong communication skills
* Previous dock operations or supervisory experience not required but preferred
* Bachelor's Degree not required but preferred
Auto-ApplyAssistant Supervisor, Ultrasound
Service supervisor job in Gap, PA
AS AN ULTRASOUND ASSISTANT SUPERVISOR, you'll perform regular ultrasound exams and echocardiograms, as well as oversee unit activity in a manner to promote efficient use of resources and high quality diagnostic service. * $10,000 SIGN-ON/RETENTION BONUS TO QUALIFIED CANDIDATES*
QUALIFICATIONS
* Graduate from a two (2) year Allied Health Program and certification required
* Registered Diagnostic Medical Sonographer (or eligible) required
* One year previous experience in abdominal OB or vascular ultrasound preferred
* Ability to assess and respond to patient needs
* Flexible working hours
* Must be available to take calls for emergency ultrasound procedures
WHAT WE OFFER:
* Competitive Compensation based on experience
* Shift and Weekend Pay Differentials
* Professional Development
* Supportive and Experienced Peers
BENEFITS:
* Medical, Dental, and Vision offered the first month after start date
* Paid Time Off
* 403(b) retirement plan with company match
* Short & Long Term disability coverage
* Life Insurance
* Flex Spending Account
* 25% discount on all services at Penn Highlands Healthcare facilities
* Cafeteria Discount
* Employee Assistance Program (EAP)
* Health & Wellness Programs
Auto-ApplyCulinary Services Director
Service supervisor job in Phoenixville, PA
Monarch/Brandywine Senior Living
Company Culture and Values: At Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.
Job Description
Position/Job Title: Dining Service Director (Full Time)
Location: Brandywine Living at Upper Providence
Employment Type: Full-Time (Salary)
Salary Range: $77,000 - $79,000 Yearly
Final compensation will be based on experience and qualifications.
Job Summary:
Responsible for the successful day-to-day operations of the culinary services department. Ensure resident satisfaction by delivering a variety of food options that are nutritious and well plated.
Key Responsibilities:
Planning, organizing, delegating, and directing all aspect of the culinary services department
Oversee the production of all meals while maintaining high quality, excellent service practices, and superior customer service
Hiring, training, and mentoring all culinary services department associates
Ensure all HACCP protocols are adhered to and document to ensure safe food handling
Responsible for adhering to budgets
Occasional weekend coverage as Manager on Duty
Qualifications
Required Qualifications:
Bachelor's degree required, preferably in culinary arts, hospitality, nutrition, or business
Minimum of two (2) years culinary services administration experience, preferably in senior living
ServSafe certification required
Must have training and experience in cost control, food management, and diet therapy
Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications
Additional Information
Benefits Offered(Full Time):
Health Insurance: Medical/Rx, Dental, and Vision
Ancillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disability
Basic Life & Accidental Death & Dismemberment (AD&D) Insurance
FSA (Commuter/Parking)
Employee Assistance Program (EAP)
401(k) Retirement with Company Match
Paid Time Off (PTO) and Holidays
Tuition Reimbursement
Other Compensation Programs:
Employee Referral Bonus
Resident Referral Bonus
Equal Opportunity Statement:
Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.
We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Packaging Operations Supervisor
Service supervisor job in Jonestown, PA
The Operations Supervisor role has a national salary range of $62,500 - $70,000. For roles within California the range is $68,640 - $82,200 and Washington is $77,968 - $82,000. DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, and a generous PTO policy.
DHL Supply Chain Contract Packaging provides an in DC packaging solution including primary and secondary packaging, POP, display, pallet display etc. We are seeking Operational Leaders with an eye for continuous improvement, secondary packaging and postponement production
* Supervise the necessary daily activity to ensure a safe, secure, clean and fair work environment for associates.
* Organize and lead the focus on improved productivity levels in a manner that emphasizes effectiveness by improving processes and the efficiency of associate work.
* Apply lean manufacturing principles to current production processes to identify areas where efficiency can be increased.
* Deliver associate orientation, training, performance reviews, and/or development as appropriate Participate in the management of turnover among hourly staff consistent with the site turnover objectives.
* Maximizes quality and productivity by understanding job standards for each function, and evaluating performance variances in order to identify root cause and corrective action.
* Plan, supervise, and prioritize daily workload and staffing to minimize the unplanned overtime.
* Ensure shift/daily/weekly workload planning and volume forecasting routines are accomplished (i.e., staffing, equipment, space).
* Collaborate with the regional sites to share in safety, labor sharing, and best practice initiatives.
* Troubleshoot problems during the production process to get the system up and running again as quickly as possible
* Effectively communicate work task Standard Operating Procedures, convey key information during pre-shift meetings and ensure appropriate shift hand-offs.
* Execute daily customer or vendor contract requirements and identify accessorial activity (work outside commercial contracts) and ensure necessary documentation.
* Ensure inventory integrity by timely and accurate receiving, picking, shipping, and inventory management.
* Participate in the collection of performance measurements consistent with customer, vendor, and site requirements.
Required Education and Experience
* Bachelor's Degree or equivalent experience, preferred
* 0-3 years' industry experience in primary packaging, secondary packaging, custom packaging, manufacturing, or related business and/or operations, required
* Operations or packaging production background, preferred
Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.
Our Organization is an equal opportunity employer.
#LI-Onsite
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Operations Supervisor | Full-Time | PPL Center
Service supervisor job in Allentown, PA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
The Operations Supervisor directs, manages, supervises and coordinates event setup activities and operations for the facility and provides responsible staff assistance to the Sr. Event Manager and the Event & Guest Services Manager.
This role pays an hourly rate of $18.75.
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until November 7, 2025.
Responsibilities
Assume management responsibility for all services and activities involved in the operations of all venue and exhibition & convention spaces.
Interview, select, train, coach, evaluate, and discipline part time staff. Position will deliver a termination with approval.
Provide staff training for all employees and temporary workers.
Deliver and follow up on Performance Improvement procedures on a timely basis.
Ensure staff is working safely and are aware of proper safety guidelines.
Lead/coordinate staff training and safety programs.
Mentor/coach employees to correct deficiencies; present/discuss discipline and termination procedures in a timely fashion, work with Human Resources as required.
Assist or lead planning, directing, coordinating and review of work plans for facility operations.
Review and understand event documents to forecast staffing and equipment needs for all arena events.
Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures and implement adjustments as necessary within assigned responsibilities. Provide recommendations/improvements.
Oversee, monitor changeover and housekeeping crews, provide team support as required.
Schedule appropriate changeover and housekeeping crew for a large group of employees accurately and efficiently and adjust/notify employees of updates/changes as necessary.
Maintains departmental equipment; notify Sr. Operations Manager when repairs are needed.
Provide excellent customer service to internal and external clients to provide a positive employee climate.
Qualifications
High school diploma or equivalent
Two (2) or more years' experience in an operations position in an arena, convention center, public assembly facility or similar location; with knowledge of set up/housekeeping and event coordination.
An advanced degree in Facility Management or related field may be substituted for years of experience.
Basic computer skills in a Windows format including typing, data entry and email.
Advanced computer skills and experience with MS Word, Outlook, Excel preferred.
Ability to effectively lead a team and manage in a fast paced, high pressure environment
Knowledge of OSHA standards/requirements; OSHA 10 certification preferred.
Forklift certification or ability to acquire within 90 days of employment
Possess superior interpersonal, communication, and leadership skills.
Ability to communicate clearly and concisely in the English language, both orally and in writing
Self-motivated and excellent organizational skills
Possession of a valid Driver's License preferred
Ability to work independently and as part of a team
Ability to work long hours including a varied schedule of days, nights, weekends and holidays
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplySenior Supervisor
Service supervisor job in Leesport, PA
In search of individual with prior management experience. Strong leadership & customer service skills a must. Individual must be outgoing and friendly but be able to have a stern management style when needed. Will be responsible to enforce company codes of conduct. Must be able to train, coach, & willing to work alongside staff. Most hours are evenings and weekends. Must make sure every customer entering and exiting our doors has an outstanding experience. Up to $14\/hr based on experience, Start\/Eval at $12\/hr.
Requirements No Degree Required
Management Experience Strongly Preferred
Hospitality Experience Strongly Proffered
Must work nights & weekends
Part Time 20\-35 hours depending on season
Must be able to create and run company programs\/initiatives using only guidance from the GM
Benefits Free Attractions
Food Discount
Personal Days
Vacation Time
Eye\/Dental\/Life Insurance
No Health Plan
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Customer Service Manager - Full Time
Service supervisor job in Lionville, PA
Customer Service Manager Department: Donated Goods Retail Reports to: Store Manager Status: Exempt Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve.
Summary
Serving customers at Goodwill Keystone Area has never been more rewarding. Whether serving our guests with their shopping experiences, assisting someone in our community to better their life, or helping your fellow coworker to exceed, Goodwill Keystone Area is about reaching out and making a difference. The Customer Service Manager is responsible for the front-end operations of the store to maximize customer experience, sales, round up, production, rotation and merchandising.
Duties and Responsibilities
* Maximizes sales performance through proper rotation, display, signage, and inventory of processed merchandise. Meet or exceed sales goals on a consistent basis.
* Hires, orients, trains, develops, coaches, disciplines, evaluates performance, and terminates staff assigned. Review job description annually, and updates as well as establishes performance criteria. Promotes and models a team-based approach among staff and works across departments to support all aspects of employment at Goodwill Keystone Area.
* Ensures that quality customer service is presented and provided by employees in a timely and courteous manner to all customers, donors, and other employees.
* Ensures training and merchandising guidelines are followed.
* Oversees the new goods inventory within the store. Maintains the merchandising, categorizing, and replenishing of the new goods daily.
* Interfaces with the POS (Point of Sale) system and provides feedback to the IT team as necessary and assists in the roll out of updates and modifications. Ensures that all paperwork is completed accurately and in a timely manner.
* Provides backup to the Production Manager as necessary.
* Completes any other assignments designated by the management team.
* Collect and deposits all monetary donation from all coin boxes.
* Serves as a role model and promotes a supportive culture. Ensures quality customer service is presented and provided by team members in a timely and courteous manner to all customers, donors, and other team members.
* Ensures proper operation of security and safety systems including, but not limited to: door locks, alarms, office door, bank deposits, refunds, safe, incident reports, fire extinguishers and cash handling procedures. Ensures compliance with all asset protection policies and procedures as well as cash handling practices and enforcement of cash register procedures. Report issues or concerns to Loss Prevention.
* Ensure all policies, manuals and handbooks are followed.
* Promotes an environment of workplace safety by training and informing others regarding safety standards/precautions. Monitors safety and takes corrective action. Assures that regulatory safety requirements are adhered to.
* Communicates progress, problems, and concerns to the Store Manager.
Positions Supervised
Sales Associate
#INDGHP
Ultrasound Assistant Supervisor
Service supervisor job in Gap, PA
AS AN ULTRASOUND ASSISTANT SUPERVISOR, you'll perform regular ultrasound exams and echocardiograms. As an assistant supervisor, oversees unit activity in a manner, which promotes efficient use of resources and high quality diagnostic service. QUALIFICATIONS
* Graduate from a two (2) year Allied Health Program and certification required
* Registered Diagnostic Medical Sonographer or eligible to be registered required
* One year previous experience in abdominal OB or vascular ultrasound preferred
* Ability to assess and respond to patient needs
* Flexible working hours
* Must be available to take calls for emergency ultrasound procedures
WHAT WE OFFER:
* Competitive Compensation based on experience
* Shift and Weekend Pay Differentials
* Professional Development
* Supportive and Experienced Peers
BENEFITS:
* Medical, Dental, and Vision offered the first month after start date
* Paid Time Off
* 403(b) retirement plan with company match
* Short & Long Term disability coverage
* Life Insurance
* Flex Spending Account
* 25% discount on all services at Penn Highlands Healthcare facilities
* Cafeteria Discount
* Employee Assistance Program (EAP)
* Health & Wellness Programs
Auto-ApplyCulinary Services Director
Service supervisor job in Phoenixville, PA
Monarch/Brandywine Senior Living
Company Culture and Values: At Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.
Job Description
Position/Job Title: Dining Service Director (Full Time)
Location: Brandywine Living at Upper Providence
Employment Type: Full-Time (Salary)
Salary Range: $77,000 - $79,000 Yearly
Final compensation will be based on experience and qualifications.
Job Summary:
Responsible for the successful day-to-day operations of the culinary services department. Ensure resident satisfaction by delivering a variety of food options that are nutritious and well plated.
Key Responsibilities:
Planning, organizing, delegating, and directing all aspect of the culinary services department
Oversee the production of all meals while maintaining high quality, excellent service practices, and superior customer service
Hiring, training, and mentoring all culinary services department associates
Ensure all HACCP protocols are adhered to and document to ensure safe food handling
Responsible for adhering to budgets
Occasional weekend coverage as Manager on Duty
Qualifications
Required Qualifications:
Bachelor's degree required, preferably in culinary arts, hospitality, nutrition, or business
Minimum of two (2) years culinary services administration experience, preferably in senior living
ServSafe certification required
Must have training and experience in cost control, food management, and diet therapy
Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications
Additional Information
Benefits Offered(Full Time):
Health Insurance: Medical/Rx, Dental, and Vision
Ancillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disability
Basic Life & Accidental Death & Dismemberment (AD&D) Insurance
FSA (Commuter/Parking)
Employee Assistance Program (EAP)
401(k) Retirement with Company Match
Paid Time Off (PTO) and Holidays
Tuition Reimbursement
Other Compensation Programs:
Employee Referral Bonus
Resident Referral Bonus
Equal Opportunity Statement:
Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.
We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Operations Supervisor | Part-Time | PPL Center
Service supervisor job in Allentown, PA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Operations Supervisor directs, manages, supervises and coordinates event setup activities and operations for the facility and provides responsible staff assistance to the Sr. Event Manager and the Event & Guest Services Manager.
This role pays an hourly rate of $18.75
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until December 12, 2025.
Responsibilities
Provide staff training for all employees and temporary workers.
Ensure staff is working safely and are aware of proper safety guidelines.
Lead/coordinate staff training and safety programs.
Mentor/coach employees to correct deficiencies; present/discuss discipline and termination procedures in a timely fashion, work with Human Resources as required.
Review and understand event documents to forecast staffing and equipment needs for all arena events.
Oversee, monitor changeover and housekeeping crews, provide team support as required.
Maintains departmental equipment; notify Sr. Operations Manager when repairs are needed.
Provide excellent customer service to internal and external clients to provide a positive employee climate.
Assist the engineering department in maintenance and projects
Qualifications
High school diploma or equivalent
Two (2) or more years' experience in an operations position in an arena, convention center, public assembly facility or similar location; with knowledge of set up/housekeeping and event coordination.
An advanced degree in Facility Management or related field may be substituted for years of experience.
Basic computer skills in a Windows format including typing, data entry and email.
Advanced computer skills and experience with MS Word, Outlook, Excel preferred.
Ability to effectively lead a team and manage in a fast paced, high pressure environment
Knowledge of OSHA standards/requirements; OSHA 10 certification preferred.
Forklift certification or ability to acquire within 90 days of employment
Possess superior interpersonal, communication, and leadership skills.
Ability to communicate clearly and concisely in the English language, both orally and in writing
Self-motivated and excellent organizational skills
Possession of a valid Driver's License preferred
Ability to work independently and as part of a team
Ability to work long hours including a varied schedule of days, nights, weekends and holidays
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-Apply