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Shift coordinator vs lead operator

The differences between shift coordinators and lead operators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a shift coordinator and a lead operator. Additionally, a lead operator has an average salary of $88,429, which is higher than the $37,979 average annual salary of a shift coordinator.

The top three skills for a shift coordinator include customer service, patients and safety procedures. The most important skills for a lead operator are customer service, HR, and process improvement.

Shift coordinator vs lead operator overview

Shift CoordinatorLead Operator
Yearly salary$37,979$88,429
Hourly rate$18.26$42.51
Growth rate12%7%
Number of jobs55,85287,338
Job satisfaction--
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 45%
Average age4646
Years of experience22

What does a shift coordinator do?

A shift coordinator is typically in charge of identifying an office or establishments' staffing needs, meeting them by developing an organized employee schedule. They may resolve staffing concerns and requests, coordinate with the human resources department, establish and enforce guidelines, and oversee the performance of staff during their shift, ensuring efficiency and smooth workflow. Above all, a shift coordinator must maintain an active communication line with the team, all while implementing the company's policies and regulations.

What does a lead operator do?

Lead operators are responsible for the direction and supervision of the day-to-day activities in facilities. As machine operators, they control machines and take charge of industrial operations. They handle and move objects, monitor processes, and inspect materials, structures, and equipment. Also, they may serve as mentors for the new production employees concerning occupational health and safety. They must be skilled in safety procedures, heavy equipment, preventive maintenance, and other things related to machine operations.

Shift coordinator vs lead operator salary

Shift coordinators and lead operators have different pay scales, as shown below.

Shift CoordinatorLead Operator
Average salary$37,979$88,429
Salary rangeBetween $29,000 And $48,000Between $54,000 And $142,000
Highest paying CityPlainfield, INSan Francisco, CA
Highest paying stateWyomingNew Jersey
Best paying companyBDMeta
Best paying industryProfessionalTechnology

Differences between shift coordinator and lead operator education

There are a few differences between a shift coordinator and a lead operator in terms of educational background:

Shift CoordinatorLead Operator
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 45%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Shift coordinator vs lead operator demographics

Here are the differences between shift coordinators' and lead operators' demographics:

Shift CoordinatorLead Operator
Average age4646
Gender ratioMale, 49.4% Female, 50.6%Male, 73.5% Female, 26.5%
Race ratioBlack or African American, 12.4% Unknown, 4.1% Hispanic or Latino, 17.7% Asian, 4.6% White, 60.5% American Indian and Alaska Native, 0.7%Black or African American, 12.3% Unknown, 4.1% Hispanic or Latino, 18.7% Asian, 4.6% White, 59.6% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between shift coordinator and lead operator duties and responsibilities

Shift coordinator example responsibilities.

  • Write work and inspection instructions to comply with ISO / QS9000 specifications.
  • Oversee cashier team in daily tasks including money handling, and CPR skill maintaining.
  • Select HVAC equipment; load and unload trucks, general warehouse duties as needed.
  • Hand out employee's PPE and job descriptions, help trained and cross-train employee's on different jobs.
  • Hold monthly safety meetings ensuring safety is a number one priority and emphasizing that everyone wears proper PPE.
  • Facilitate the orderly admission of patients into the psychiatric hospitals.
    • Show more

Lead operator example responsibilities.

  • Plan, organize, and lead Kaizen activities as well as managed the cost reduction activities from idea to implementation.
  • Contact potential REO listing brokers achieving the highest return call rate.
  • Create UAT scripts and utilize statistical process controls to manage loan process quality and ensure consistency.
  • Achieve goals in various metrics, from sales to plan, payroll, additional services, print center.
  • Manage and organize incoming records and publications for use on SharePoint.
  • Need method to proactively manage the business improving cross-functional collaboration & KPI visibility.
    • Show more

Shift coordinator vs lead operator skills

Common shift coordinator skills
  • Customer Service, 19%
  • Patients, 10%
  • Safety Procedures, 8%
  • Restaurant Operations, 6%
  • Patient Care, 6%
  • CPR, 5%
Common lead operator skills
  • Customer Service, 18%
  • HR, 10%
  • Process Improvement, 6%
  • Project Management, 6%
  • Continuous Improvement, 6%
  • Safety Procedures, 4%

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Updated January 8, 2025

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