Shift coordinator vs operation supervisor

The differences between shift coordinators and operation supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a shift coordinator and an operation supervisor. Additionally, an operation supervisor has an average salary of $57,279, which is higher than the $37,979 average annual salary of a shift coordinator.

The top three skills for a shift coordinator include customer service, patients and safety procedures. The most important skills for an operation supervisor are logistics, safety procedures, and OSHA.

Shift coordinator vs operation supervisor overview

	Shift Coordinator	Operation Supervisor
Yearly salary	$37,979	$57,279
Hourly rate	$18.26	$27.54
Growth rate	12%	6%
Number of jobs	55,852	94,116
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 57%
Average age	46	46
Years of experience	2	2

What does a shift coordinator do?

A shift coordinator is typically in charge of identifying an office or establishments' staffing needs, meeting them by developing an organized employee schedule. They may resolve staffing concerns and requests, coordinate with the human resources department, establish and enforce guidelines, and oversee the performance of staff during their shift, ensuring efficiency and smooth workflow. Above all, a shift coordinator must maintain an active communication line with the team, all while implementing the company's policies and regulations.

What does an operation supervisor do?

Operations supervisors manage a specific operations-related team or department. They ensure that all the agreed-upon key performance indicators are being met. They also address any performance challenges and strategize on how to improve different areas in the team. They communicate team goals and balance the organization's requirements with the team's profile. Operations supervisors also manage the employees under their department. They hire for vacancies and train new employees. They also ensure that employees are properly coached for improvement. Operations supervisors are expected to be strategic, personable, and good communicators.

Shift coordinator vs operation supervisor salary

Shift coordinators and operation supervisors have different pay scales, as shown below.

	Shift Coordinator	Operation Supervisor
Average salary	$37,979	$57,279
Salary range	Between $29,000 And $48,000	Between $37,000 And $87,000
Highest paying City	Plainfield, IN	Kansas City, KS
Highest paying state	Wyoming	Louisiana
Best paying company	BD	Ropes & Gray
Best paying industry	Professional	Finance

Differences between shift coordinator and operation supervisor education

There are a few differences between a shift coordinator and an operation supervisor in terms of educational background:

	Shift Coordinator	Operation Supervisor
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 57%
Most common major	Business	Business
Most common college	University of Pennsylvania	Stanford University

Shift coordinator vs operation supervisor demographics

Here are the differences between shift coordinators' and operation supervisors' demographics:

	Shift Coordinator	Operation Supervisor
Average age	46	46
Gender ratio	Male, 49.4% Female, 50.6%	Male, 70.8% Female, 29.2%
Race ratio	Black or African American, 12.4% Unknown, 4.1% Hispanic or Latino, 17.7% Asian, 4.6% White, 60.5% American Indian and Alaska Native, 0.7%	Black or African American, 12.3% Unknown, 4.1% Hispanic or Latino, 18.5% Asian, 4.6% White, 59.9% American Indian and Alaska Native, 0.7%
LGBT Percentage	6%	6%

Differences between shift coordinator and operation supervisor duties and responsibilities

Shift coordinator example responsibilities.

Write work and inspection instructions to comply with ISO / QS9000 specifications.
Oversee cashier team in daily tasks including money handling, and CPR skill maintaining.
Select HVAC equipment; load and unload trucks, general warehouse duties as needed.
Hand out employee's PPE and job descriptions, help trained and cross-train employee's on different jobs.
Hold monthly safety meetings ensuring safety is a number one priority and emphasizing that everyone wears proper PPE.
Facilitate the orderly admission of patients into the psychiatric hospitals.

Operation supervisor example responsibilities.

Manage labor and operating expenses to meet budget goals by utilizing KRONOS.
Manage the safety, quality, productivity, OEE, yields, & continuous improvement.
Manage the proper preparation of equipment for mechanical work as well as proper utilization of LOTO system.
Serve as member of HAZMAT team and manage all training, orientation and safety programs for entire facility.
Manage all inbound and outbound of product/inventory, and keep accurate counts in AS400 P.K.M.S warehouse management software.
Manage daily activities of up to 15 staff and up to 50 students at youth rehabilitation boarding facility.

Shift coordinator vs operation supervisor skills

Common shift coordinator skills

Customer Service, 19%
Patients, 10%
Safety Procedures, 8%
Restaurant Operations, 6%
Patient Care, 6%
CPR, 5%

Common operation supervisor skills

Logistics, 7%
Safety Procedures, 7%
OSHA, 6%
Payroll, 5%
Customer Satisfaction, 5%
Continuous Improvement, 4%

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Production and Manufacturing Industry
Shift Coordinator
Shift Coordinator vs Operation Supervisor

Updated January 8, 2025

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