Shift coordinator vs operations team leader

The differences between shift coordinators and operations team leaders can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a shift coordinator and an operations team leader. Additionally, an operations team leader has an average salary of $55,160, which is higher than the $37,979 average annual salary of a shift coordinator.

The top three skills for a shift coordinator include customer service, patients and safety procedures. The most important skills for an operations team leader are customer service, continuous improvement, and excellent interpersonal.

Shift coordinator vs operations team leader overview

	Shift Coordinator	Operations Team Leader
Yearly salary	$37,979	$55,160
Hourly rate	$18.26	$26.52
Growth rate	12%	6%
Number of jobs	55,852	179,669
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 53%
Average age	46	46
Years of experience	2	2

What does a shift coordinator do?

A shift coordinator is typically in charge of identifying an office or establishments' staffing needs, meeting them by developing an organized employee schedule. They may resolve staffing concerns and requests, coordinate with the human resources department, establish and enforce guidelines, and oversee the performance of staff during their shift, ensuring efficiency and smooth workflow. Above all, a shift coordinator must maintain an active communication line with the team, all while implementing the company's policies and regulations.

What does an operations team leader do?

An operations team leader is an individual who manages teams, encouraging cooperation, productivity, and teamwork. Operations team leaders foster team unity and enhance the daily efficiency of the companies or any business establishment. They manage a diverse workforce in companies to make sure that the organizational operations are efficient. Also, they implement programs and processes and oversee building maintenance. It is also their responsibility to manage mechanical and human resources and establish a team budget.

Shift coordinator vs operations team leader salary

Shift coordinators and operations team leaders have different pay scales, as shown below.

	Shift Coordinator	Operations Team Leader
Average salary	$37,979	$55,160
Salary range	Between $29,000 And $48,000	Between $28,000 And $107,000
Highest paying City	Plainfield, IN	Boston, MA
Highest paying state	Wyoming	Massachusetts
Best paying company	BD	McKinsey & Company Inc
Best paying industry	Professional	-

Differences between shift coordinator and operations team leader education

There are a few differences between a shift coordinator and an operations team leader in terms of educational background:

	Shift Coordinator	Operations Team Leader
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 53%
Most common major	Business	Business
Most common college	University of Pennsylvania	Stanford University

Shift coordinator vs operations team leader demographics

Here are the differences between shift coordinators' and operations team leaders' demographics:

	Shift Coordinator	Operations Team Leader
Average age	46	46
Gender ratio	Male, 49.4% Female, 50.6%	Male, 66.2% Female, 33.8%
Race ratio	Black or African American, 12.4% Unknown, 4.1% Hispanic or Latino, 17.7% Asian, 4.6% White, 60.5% American Indian and Alaska Native, 0.7%	Black or African American, 12.9% Unknown, 4.1% Hispanic or Latino, 17.0% Asian, 4.7% White, 60.6% American Indian and Alaska Native, 0.7%
LGBT Percentage	6%	6%

Differences between shift coordinator and operations team leader duties and responsibilities

Shift coordinator example responsibilities.

Write work and inspection instructions to comply with ISO / QS9000 specifications.
Oversee cashier team in daily tasks including money handling, and CPR skill maintaining.
Select HVAC equipment; load and unload trucks, general warehouse duties as needed.
Hand out employee's PPE and job descriptions, help trained and cross-train employee's on different jobs.
Hold monthly safety meetings ensuring safety is a number one priority and emphasizing that everyone wears proper PPE.
Facilitate the orderly admission of patients into the psychiatric hospitals.

Operations team leader example responsibilities.

Manage a team of CNC operators during the facility's exit strategy for machining.
Help develop new WMS system and implement real time visual control charts to achieve production and quality KPI metrics.
Manage SLA by prioritizing and resolving requests/Incidents in accordance with agree service level agreement.
Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
Initiate and complete deviations along with CAPA and/or NTR's.
Document production data, including OEE, QPS, and safety tracking forms.

Shift coordinator vs operations team leader skills

Common shift coordinator skills

Customer Service, 19%
Patients, 10%
Safety Procedures, 8%
Restaurant Operations, 6%
Patient Care, 6%
CPR, 5%

Common operations team leader skills

Customer Service, 15%
Continuous Improvement, 7%
Excellent Interpersonal, 6%
Sales Floor, 6%
Safety Procedures, 5%
Process Improvement, 5%

Shift Coordinator vs. similar jobs

Shift Coordinator related careers

Shift Coordinator related jobs

What similar roles do

Zippia Careers
Production and Manufacturing Industry
Shift Coordinator
Shift Coordinator vs Operations Team Leader

Updated January 8, 2025

Browse production and manufacturing jobs