Software support manager jobs near me - 535 jobs

About SINAI SINAI is a San Francisco-based climate technology company helping enterprises measure, analyze, and reduce carbon emissions. Our platform supports complex reporting, modeling, and regulatory workflows that enable companies to meet ambitious decarbonization targets. We value ownership, collaboration, and pragmatic execution. We look for leaders who care deeply about people, create clarity in ambiguous environments, and help teams deliver reliable software without unnecessary process. The Role We're hiring a mid-level Engineering Manager to support the growth of our Engineering organization. This is a newly created role, designed to split management responsibilities as the team scales. You'll manage a cross-functional team of Frontend Engineers, Backend Engineers, and Quality Engineers, with a strong focus on predictable delivery, team health, and execution quality. You'll partner closely with Tech Leads, Product Managers, and the Engineering Director to ensure the team ships reliably while continuing to improve how we work. This role is people-first, but not hands-off. You'll spend up to 40% of your time contributing code in non-critical-path areas (e.g. vulnerability patches, upgrades, maintenance work), and the rest focused on leadership, delivery, and team development. This is a fully remote role, hiring out of Brazil, and requires strong English communication skills. What You'll DoPeople & Team Leadership Manage and support a team of engineers across frontend, backend, and quality disciplines Own hiring, onboarding, performance management, and career development for your direct reports Foster a healthy, inclusive, and psychologically safe team environment Maintain regular 1:1s, provide actionable feedback, and support individual growth Delivery & Execution Own execution and delivery for projects led by your team Partner with Tech Leads to ensure plans are realistic, risks are visible, and work is well-sequenced Drive predictable delivery while balancing quality, scope, and team sustainability Be accountable for team-level OKRs and delivery outcomes Technical Contribution (Hands-On) Contribute code up to ~40% of your time, primarily in: Vulnerability updates and dependency upgrades Maintenance and system hygiene work Non-critical-path production code Be technically credible and able to review designs and pull requests, without acting as the primary technical decision-maker Cross-Functional Collaboration Work closely with Product Managers on capacity planning, prioritization, and delivery tradeoffs Participate in product discovery alongside Product and Design Communicate clearly with stakeholders about progress, risks, and timelines Process & Improvement Own and support SOC 2 compliance activities relevant to your team Identify delivery, quality, or communication challenges and experiment with process improvements Evolve team processes pragmatically, in alignment with the Engineering Director Help reduce tech debt and improve known friction points in how the team operates Required Qualifications Prior experience as an Engineering Manager managing software engineers Experience leading cross-functional engineering teams Strong people leadership skills, with a focus on team health and sustainable delivery Comfort working in early-stage or scaling environments with high ambiguity Enough technical depth to contribute code, review work, and partner effectively with Tech Leads Experience owning delivery, hiring, and performance management Strong written and verbal English communication skills Experience working effectively with remote teams Nice to Have Experience managing frontend, backend, and QA roles together Experience in SaaS or enterprise software environments Familiarity with compliance frameworks such as SOC 2 Prior experience scaling teams or reducing manager span of control Background as a software engineer before moving into management #J-18808-Ljbffr

Senior Director, Software, Platform EngineeringPacBio (NASDAQ: PACB) is a premier life science technology company that designs, develops, and manufactures advanced sequencing solutions to help scientists and clinical researchers resolve genetically complex problems. Our mission is to enable the promise of genomics to better human health. Genomics is core to all biological processes, and our advanced genomics tools provide scientists and clinical researchers the insights to better understand biology and health. We are now entering the century of biology and genomics is at the heart of the next revolution. Become part of the new paradigm in gene sequencing and help shape the future of genomic study by joining the PacBio team As the Senior Director of Platform Engineering at PacBio, you will lead the teams responsible for designing, building, testing, and maintaining the platform software and infrastructure that power our next-generation sequencing systems. Your mission is to enable reliable, scalable, secure, and high-performance software delivery across the organization. You will oversee Platform Engineering and Software QA, ensuring that both development enablement and quality assurance functions work cohesively to deliver world-class software. You will collaborate cross-functionally with development, verification/validation, manufacturing, and IT teams to ensure software quality, security, reproducibility, and operational excellence. Your leadership will directly impact the efficiency, reliability, and performance of PacBio's sequencing instruments - empowering scientists and researchers worldwide.Responsibilities:* Define and execute the vision and roadmap for platform engineering and software QA in alignment with company and R&D goals* Provide technical leadership and strategic direction across platform, infrastructure, DevOps, QA, and secure software development functions* Lead, mentor, and develop a high-performing team of platform and software QA engineers* Drive continual improvement in software delivery efficiency, reliability, and scalability* Own and evolve the software delivery pipeline, including build systems, packaging, deployment, and release management* Establish and enforce secure development and QA practices, vulnerability management, and compliance with internal security standards* Implement and optimize CI/CD pipelines, test automation frameworks, and branching/versioning strategies* Oversee the development and execution of a comprehensive software QA strategy, ensuring appropriate levels of verification, validation, regression, and performance testing across all product lines* Define and enforce best practices for source control, build orchestration, and environment management* Collaborate with development, IT, V&V, and manufacturing teams to streamline handoffs and enhance integration processes* Oversee OS configuration, performance tuning, and system-level optimization for sequencing instruments and supporting platforms* Foster a culture of collaboration, transparency, and technical rigor across the software organization Required Qualifications: * Bachelor's, Master's, or Ph.D. in Computer Science, Computer Engineering, or related discipline* 10+ years of software engineering experience, including 3+ years in a senior leadership role (Senior Manager, Director, or equivalent)* Experience leading multi-disciplinary software organizations including platform engineering, DevOps, or software QA teams* Strong understanding of software architecture, quality assurance principles and development best practices* Track record of delivering high-quality software systems in complex, multidisciplinary environments* Familiarity with regulatory compliance frameworks relevant to software development and experience working with Quality & Regulatory teams* Hands-on experience with CI/CD pipelines, automated testing, and release engineering* Experience in Linux systems administration, bash scripting, OS configuration, and performance tuning* Familiarity with secure development practices and testing and tools for vulnerability detection and remediation* Proficiency in one or more programming languages (e.g.; C++, Python, C#)* Familiarity with containerization and orchestration tools (Docker/Podman, Singularity)* Strong problem-solving, analytical, and cross-functional communication skills* Knowledge of Agile software development and QA methodologies* Experience in debugging hardware and software issues in complex computer systems with a deep understanding of system-level interactions* Strong communication skills and ability to work closely with other teams and stakeholders Preferred Experience: * Understanding of automation, infrastructure-as-code, and configuration management tools (e.g., Ansible, Puppet, Chef)* Experience developing software for scientific instrumentation or regulated domains (biotech, medical devices, life sciences)* In-depth knowledge of Linux internals and distributed systems* Experience leading platform modernization or cloud transformation initiatives* Demonstrated success in improving software delivery, platform reliability, and quality practices* Understanding of FDA regulated processes Candidates must have current authorization to work in the United States without the need for present or future sponsorship. Non-Field Based Employees are required to be onsite Monday-Thursday (Friday work from home). Depending on the role, some employees may be required to be 100% onsite.You may be required from time to time to visit and work at PacBio locations and for such times as the Company considers necessary for the proper performance of your duties.All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities.All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability, gender identity, and sexual orientation.#LI-Onsite*Salary Range:*$259,100.00 - $388,700.00To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at PacBio. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. PacBio does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, PacBio employees or any other company location. PacBio is not responsible for any fees related to unsolicited resumes/applications.All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability, gender identity, and sexual orientation.If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at ************, or ****************************** for assistance.### Visit our following pages for more information on:At PacBio, we're all on a mission to enable the promise of genomics to better human health. It's what fuels us every day. Our team is passionate about catalyzing scientists pursuing biological discoveries, and we're looking for exceptional individuals like you to join us. If you're interested at being at the intersection where health and technology come together, then consider joining our team. We look forward to meeting you. **CORE VALUES:****BE CURIOUS**. Our future depends on it.**DELIGHT OUR CUSTOMERS**. We strive to get it #J-18808-Ljbffr

A healthcare technology organization is seeking a Vice President of Software Engineering to lead the development of innovative software products and platforms. This full-time remote role involves driving engineering strategy, overseeing a global team, and implementing modern development practices. The successful candidate will have a strong background in managing technology operations, particularly in healthcare, and will collaborate closely with executives to align technology investments with business goals. A strong compensation and benefits package is offered. #J-18808-Ljbffr

NewGen Business Solutions is seeking an experienced NetSuite Support Manager for a US based remote position. In this role, you will lead and manage a team of NetSuite consultants, ensuring timely resolution of support cases and the delivery of exceptional customer experiences. You will oversee case assignments, track response times, monitor workloads, and ensure all customer needs are met efficiently. This role requires strong leadership, functional NetSuite expertise, and the ability to balance operational oversight with hands-on support as needed. Key Responsibilities • Manage a team of three to five NetSuite consultants, assigning work and balancing workloads across the support team • Oversee the handling of support cases, ensuring timely responses and effective resolution • Track case load, response times, and service metrics to maintain high customer satisfaction • Provide guidance and mentoring to consultants, helping them develop skills and deliver consistent results • Collaborate with clients to understand their challenges and ensure their issues are addressed promptly • Act as the escalation point for complex or high priority support cases • Implement, set up, and troubleshoot NetSuite modules or SuiteApps based on case requirements • Draft support scope and quote documents for larger or more complex cases • Produce clear documentation including Statements of Work, support reports, and client updates • Partner with internal teams to implement process improvements, optimize workflows, and ensure support operations align with business objectives • Deliver hands-on support and training to customers as needed • Ensure all clients are delighted with service delivery and maintain high satisfaction levels Additional Responsibilities • Monitor team performance and provide regular feedback and coaching • Participate in client meetings to review support progress, gather feedback, and identify opportunities for improvement • Maintain comprehensive records of support cases, workflows, and resolution steps • Develop and implement support best practices, workflows, and training materials • Foster a collaborative, high-performance culture within the support team Qualifications • Must be based in the United States and willing to work a Central Time schedule or as needed based on customer assignment • Minimum of five years of hands-on experience delivering NetSuite projects with a proven track record • At least one to two years experience as a Lead NetSuite Consultant or equivalent NetSuite Support Manager • Experience managing and mentoring a small team of consultants, ideally three to five people • Functional expertise in NetSuite financial modules including accounts payable, accounts receivable, general ledger, financial reporting, and budgeting • Strong understanding of NetSuite support operations, including case management, SLA tracking, and issue resolution • Solid accounting and finance knowledge with the ability to apply requirements to system configuration • Excellent communication skills and ability to produce professional documentation and client updates • Ability to work independently in a remote environment while effectively managing a team • Demonstrated commitment to customer satisfaction and continuous improvement Preferred Qualifications • Experience in the Events Services, Conventions, Venue Management, or related industries • MBA, CPA, or similar advanced business or finance credentials • Experience with system integrations including third party SuiteApps and data flows. •Experience with NetSuite Work flows, Advanced PDF creation, SuiteScript or related automation tools • Prior experience scoping, estimating, or supporting NetSuite implementations or enhancements

The UAS Program Manager & Pilot leads and operates the company's Unmanned Aerial Systems (UAS) program. The role is responsible for developing, managing, and executing drone-based operations across a variety of transmission, distribution, and utility-related projects ensuring safe, efficient, and company and FAA compliant operations. The role combines leadership and technical expertise with hands-on piloting and regulatory compliance responsibilities. POSITION FUNCTIONS Program Management: Develop and oversee all aspects of Service Electric's UAS program, including budgeting, policy adherence, risk management, and long-term strategy. Coordinate with internal departments (operations, safety, estimating) to integrate UAS into project workflows. Maintain compliance with FAA regulations, including Part 107 and any waivers or exemptions and ensure that all company drone operators meet company and FAA guidelines. Supervise and manage the company's UAS resources, including both personnel and equipment. Stay up-to-date on new UAS technologies and strategies as well as changes to regulations. Builds positive relationships with customers through clear, respectful, and responsive communication, providing a high level of customer service. Flight Operations: Serve as the primary UAS pilot for critical operations and progress monitoring of utility infrastructure. Operate drones in challenging environments, including proximity to energized lines and remote terrain. Plan missions, conduct pre- and post-flight checks, and maintain logs and flight data records. Training and Oversight: Train and supervise additional pilots or UAS technicians. Implement safety protocols and emergency response procedures. Work with the Safety department to respond to any incidents, conduct after-action reviews, and implement corrective actions. Data Management: Capture high-quality data and ensure its proper processing and delivery to stakeholders. Collaborate with IT and Data Analyst teams for data integration and analysis. Others duties as assigned. EDUCATION AND EXPERIENCE REQUIREMENTS 4+ years of FAA Part 107 Remote Pilot Certificate (in good standing). Proven experience in UAS operations, particularly in utility or construction environments, specifically experience flying near or around high-voltage transmission lines. Strong knowledge of FAA regulations, UAS technologies, and safety best practices. Experience in program or project management. Experience in training is a plus. Valid driver's license and willingness to travel to remote job sites as needed. KNOWLEDGE, SKILLS, AND ABILITIES Background in electrical utilities, construction management, or engineering. Ability to interpret aerial data and collaborate with technical teams. Highly organized with a strong attention to detail. Ability to identify and solve complex issues. Good analytical and problem-solving skills. Excellent written and verbal communication skills. Excellent interpersonal and customer service skills. Self-motivated. Good project management skills, capable of handling multiple projects concurrently with good time management. Ability to maintain confidentiality. Ability to build and foster relationships with team members. Ability to meet the physical demands of the role. Ability to conducts self in an appropriate manner as a representative of SEC, working effectively in a diverse work environment. DIRECT REPORTS: No LICENSES AND CERTIFICATIONS: FAA Part 107 SUPERVISOR RESPONSIBILITIES: None TRAVEL REQUIRED: Heavy WORKING CONDITIONS: NOTE: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, working conditions, physical demands, and activities may change or new ones many be assigned at any time with or without notice.

Resp & Qualifications Join our team to lead the creation of CareFirst's next-generation Integration Platform, seamlessly blending API‑first design with a product-based approach to advance our cloud‑native strategy. Play a pivotal role in transforming how we operate, enabling faster innovation, streamlined execution, and cost‑effective solutions that scale across our Enterprise Portfolio. CareFirst is undertaking a digital transformation which requires enterprise agility paired with the retooling of our technology stack to speed‑up delivery and to expand our reach. The Digital Factory organization is leading this charge by advancing our Scaled Agile Framework (SAFe) ways of working across the organization. To drive this transformation, the Platform Engineering Manager is a key role within the Integration & Interoperability team that builds technical depth, expertise, and resource management within the Nexus platform. ESSENTIAL FUNCTIONS Partner with architecture and product management to determine platform strategy, roadmap, target state technology. Define and lead the C4E vision, operating model, and roadmap for technology enablement, platform engineering, and integrations. Champion a culture of self‑service, reusability, and automation across engineering and product teams. Drive adoption of internal developer platforms (IDPs), CI/CD pipelines, and cloud‑native tooling. Lead the enablement of modern integration strategies (e.g., event‑driven architecture, API‑first design, microservices). Oversee capacity and resource planning by effectively balancing internal team resources and vendor resources to ensure platform scalability, performance, and reliability. Evaluate and support vendor selection for technology and system implementors. Develop, manage, and optimize resource and technology budgets. Focus on stable platform operations, resolve incidents within defined SLAs, and continuously improve operational KPIs and processes. Ensure uptime, reliability, and performance while addressing technical issues and maintaining platform health. Participate in continuous improvement initiatives and system demos for critical redesigns or new technology updates. Advise on technical solutions, high‑level effort estimates, and alternatives for large portfolio epics. Oversee vendor code quality, ensure timely testing with appropriate test cases, and drive accountability for vendor deliverables. Collaborate with Product Manager to refine features, decompose epics, and track OKRs to support enterprise product strategy. Inspire and guide team members through coaching, mentorship, and by fostering a culture of collaboration and innovation. Establish clear goals, provide regular feedback, and foster an environment of accountability and excellence for team members. Support team growth through training, skill enhancement and opportunities for professional development. SUPERVISORY RESPONSIBILITY This position manages people. QUALIFICATIONS Education Level: Bachelor's Degree in Computer Science, Information Technology, or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience. 5 years related professional experience. 1 year supervisory experience or demonstrated progressive leadership experience. PREFERRED QUALIFICATIONS Skilled in leading ideation sessions and capturing requirements across teams. API Engineer Certification/API Design Associate Certified Developer. Azure Developer Associate (AZ‑204). ITIL Certification/API Design. Apache Kafka Certification. Knowledge of architecture dependency maps and OKR reporting. Advanced Degree. Knowledge, Skills and Abilities (KSAs) Strong knowledge of platform architecture and system design, skilled in cloud environments and event‑driven systems. Strong verbal, written, and professional communication skills. Knowledge of Interoperability Standards (FHIR, CCDA, HL7). Knowledgeable in OKR reporting and ITIL practices. Certified in API design and development. Experience in optimizing vendor and internal team resources. Experienced in asynchronous messaging (Apache Kafka, Kafka Streams) for distributed system interoperability. Skilled in Maven, Jenkins, SonarQube, and Artifactory for build automation and continuous delivery. Proficient in cloud technologies (Mulesoft, AWS, Azure), leveraging platform and infrastructure services for seamless integration. Competent in multi‑threading, concurrency, and parallel processing in microservices. Strong production support experience with high‑visibility SLAs, fostering cross‑team collaboration. Knowledge of data platforms (Snowflake, Databricks, Fabric). Effective Agile leader with excellent communication skills, driving iterative development with code reviews and project tracking (Bitbucket, Jira). Strong knowledge of business processes, enabling the alignment of technical solutions with organizational goals and operational needs. Skilled in diagnosing and resolving technical platform issues. Ability to forecast capacity needs and allocate resources effectively. Knowledge of monitoring tools and performance metrics. Skilled in creative problem‑solving and analytical thinking. Deep understanding of current system and product architectures used by the business. Proficiency in managing budgets for platform operations. Ability to influence and lead discussions without formal authority. Coach teams to identify and mitigate risks, reduce waste, and foster continuous improvement. Promote innovation and learning within teams. Drive a culture of collaboration and knowledge‑sharing. Facilitate decision‑making processes to ensure business objectives are met. Salary Range $139,520 - $258,984 Salary Range Disclaimer The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401(k) contribution programs/plans (all benefits/incentives are subject to eligibility requirements). Equal Employment Opportunity CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Where To Apply Please visit our website to apply: ************************* Federal Disclosure / Physical Demand Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs. PHYSICAL DEMANDS The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted. Sponsorship in US Must be eligible to work in the U.S. without sponsorship. #LI-MK1 #J-18808-Ljbffr

CRSI is now hiring a Direct Support Manager in Champaign County. $20.00 /hour $1000 SIGN ON BONUS! Paid Training Up to $1500 Referral Bonus Medical, Dental and Vision Insurance Retirement Plan Paid Time Off Life insurance Employee Assistance Program - including counseling services for mental health, legal, and financial services as well as child and elder care resources and referrals, and so much more! This is a full-time position, responsible for providing leadership over the home serving adults with intellectual/developmental disabilities. This role provides assistance in planning and implementation of the services/outcomes for each individual, communicates progress, establishes and maintains professional relationships with all members of the team, and ensures the welfare and safety of each consumer at all times. The person filling this role will provide support and supervision to the Direct Support Professionals (DSPs) in the home and ensures quality services are delivered to the people we serve. Responsibility includes on-call responsibilities after normal business hours, including nights and weekends. Qualifications: Must have strong communication, writing, time management, and organizational skills. Must be able to use discretion and make independent decisions based on good judgment. Must possess good problem solving and conflict resolution skills. Must have a valid driver's license and vehicle insurance. Must possess acceptable employment and background screenings. Must be at least 21 years of age. If you are that special person looking to make a difference in the lives of individuals with challenges, please apply today! Compensation details: 20-20 PIfaf2b5***********8-39440526

Posting Type Hybrid Relativity is a market-leading global tech company that equips legal and compliance professionals with a powerful platform to organize data, uncover the truth, and act on it. Our SaaS product, RelativityOne, is the fastest-growing in our company's history, trusted by the U.S. Department of Justice, 199 of the Am Law 200, and over 329,000 enabled users for litigation, internal investigations, and compliance projects. We've been consistently recognized as a great workplace, and we seek individuals who bring their authentic selves to our team. Job Description and Requirements As a Software Engineering Managerin Engineering Systems, you will: Lead an internal platform team that empowers Relativity developers to deliver high-value products. Lead and develop a high-performing team of software engineers. Serve as a subject matter expert for the product features your team owns. Make decisionsregardingyour team's operations andobjectives. Receive mentorship and coaching from leadership to support your success. Key Responsibilities Include: People & Performance Management Oversee ascrum team, ensuring its success through Agile principles and leadership. Foster a high-performance culture and cost-effective practices. Allocate team members' efforts strategically based on organizational needs. Drive organizational efficiency through industry best practices for SaaS products. Conduct 1:1meetingsto supportyourdirect reports. Promoteknowledge-sharingacross the team. Offer technical leadership in your team's feature set or domain. Guide employees on career development and future opportunities. Manage the team's workload, hiring, and performance evaluation. Technology & Strategy Leadership Serve as a technology advisor, staying ahead of industry trends. Contribute hands-on tosoftware design, development, and integration. Leveragelead engineersand architects to develop effective solutions. Develop a strategic vision for your team's domain. Implement operational policies and drive process improvements. We enjoy working with smart, driven people who have fun building innovative solutions. We expect you to be versatile, display leadership qualities, and be excited to tackle new challenges across the full tech stack. Qualifications Positive attitude and strong teamwork skills Bachelor's degree in computer scienceor a related field 4+ years managing software development teams 10+ years of experience in commercial-grade software development Experience leading remote teams Strong knowledge of: Modern programming languages and object-oriented programming High-performance, fault-tolerant distributed systems Cloud environments (SaaS, PaaS) Infrastructure as Code(Terraform,Pulumi, etc.) Ability to motivate teams and improve efficiency under pressure Strong verbal, presentation, and written communication skills Experience with Agile methodologies Experience with GitHub Actions, Jenkins, or other automation tools Proven success leading SaaS or PaaS products Cloud platforms (Azure preferred) Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $155,000 and $233,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Suggested Skills: Budget Management, Engineering Management, Innovation, Leadership, Performance Management (PM), Process Improvements, Project Management, Quality Assurance (QA), Risk Management, Stakeholder Management

Securitas Security Services USA, Inc. is the global leader in protective services, delivering specialized guarding, advanced technology solutions, and comprehensive risk management to clients across a wide range of industries. Our mission is simple yet powerful: to help make your world a safer place . Backed by a legacy of trust, innovation, and global expertise, we provide tailored security solutions that combine cutting-edge technology with outstanding service. We are seeking a Security Program Manager to lead the design, implementation, and oversight of security programs that safeguard critical data center facilities, assets, personnel, and information. This role is responsible for ensuring the highest standards of physical security and compliance, while supporting operational efficiency and business continuity. The Security Program Manager will collaborate with internal teams, vendors, and external stakeholders to mitigate risks, manage large-scale security projects, and ensure adherence to regulatory, contractual, and corporate requirements. This hybrid position requires regular travel to client facilities in and around the Columbus, OH area. Benefits: We believe in investing in our people. When you join Securitas, you'll receive: ✔ Competitive Salary: $125,000 Annually ✔ Monthly Vehicle Allowance: $500.00 ✔ Comprehensive Benefits Package: Medical, dental, vision, and life insurance 10 accrued vacation days, 4 personal holidays, 6 sick days Bonus Eligible 401K with company matching ✔ Career Growth: Continuous training and leadership development programs. ✔ Dynamic Work Environment: Be a part of a highly engaged and results-driven team. Key Responsibilities: Develop, implement, and manage physical security programs across data center facilities, including access control, surveillance, perimeter protection, and incident response. Lead security-related projects such as system upgrades, access system rollouts, and security technology implementations. Conduct risk assessments, security audits, and compliance reviews to identify vulnerabilities and ensure adherence to internal and external standards (e.g., ISO, SOC, PCI, HIPAA). Oversee vendor performance for security services and technologies, ensuring service-level agreements (SLAs) are met. Partner with operations, IT, engineering, compliance, and real estate teams to integrate security into data center design, construction, and daily operations. Manage incident response for security-related events, conducting investigations and implementing corrective measures. Track and report security program metrics, incidents, and project milestones to leadership. Develop and maintain playbooks, standard operating procedures (SOPs), and training programs for data center security teams. Stay current on industry trends, emerging threats, and innovative security solutions to continuously enhance data center security posture. Manage budgets, contracts, and resources for security systems, staff, and services. Qualifications: Bachelor's degree in Security Management, Criminal Justice, Information Security, Business Administration, or related field. Minimum of 7 years of experience in security operations, program management, or facilities security, with a strong focus on critical infrastructure and data center environments Proven experience managing large-scale security projects and cross-functional initiatives. Strong knowledge of physical security systems (access control, CCTV, intrusion detection) and industry standards. Familiarity with compliance frameworks such as ISO 27001, SOC 2, PCI-DSS, or HIPAA. Excellent leadership, communication, and stakeholder management skills. Relevant certifications such as CPP, PSP, PMP, or CISM preferred. Skills & Competencies: Strong program and project management capabilities. Ability to balance security requirements with operational efficiency. Analytical, detail-oriented, and proactive in identifying risks. Crisis management and decision-making under pressure. Effective at building vendor and stakeholder relationships across multiple teams. If you are ready to embrace a challenging and rewarding opportunity, we invite you to apply and become an integral part of our team, contributing directly to our mission of safeguarding people, critical infrastructure, and communities around the world. Join us in making a meaningful impact and shaping a safer, more secure future. Company Website: **************************** Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

A global consultancy firm is seeking a Senior Manager for Enterprise Asset Management solutions in San Francisco. The role involves driving sales, enhancing client services, and delivering high-quality consulting. Candidates must have a Bachelor's degree and extensive experience in asset management. This position offers a competitive salary and flexible work arrangements. The company values diversity and is committed to building a better working world. #J-18808-Ljbffr

OneSource Virtual (OSV) has helped more than 1,000 Workday customers take their teams from transactional to transformational with innovative technology and services for HR, payroll, and finance. Founded in 2008, OSV is the leading exclusive provider of Business-Process-as-a-Service (BPaaS) solutions for Workday, delivering services with unparalleled choice, unwavering commitment, and uncompromising support. OneSource Virtual's global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. Find your company's solution at ************************* Essential Functions/Duties/Responsibilities Execute comprehensive communication plans for support operations, coordinating with development, compliance, customer success, and executive teams to ensure aligned service delivery. Demonstrate ability to recognize and hire talent that strengthens the support organization, identifying candidates with strong technical troubleshooting skills and customer service orientation. Use both objective and subjective measurements to guide staff ratings and development plans, ensuring team members receive appropriate feedback and career growth opportunities. Create appropriate staff level development goals that align with individual capabilities and support team objectives while fostering technical skill advancement. Handle critical conversations with staff regarding performance, escalations, customer feedback, and professional development in a constructive and supportive manner. Effectively mentor and improve technical and customer service skills appropriate to each team member's level, ensuring continuous development in troubleshooting and platform expertise. Set accurate time estimates for support activities assigned to the team, ensuring realistic planning for incident resolution and project support commitments. Maintain accountability for work product of the team, ensuring all support deliverables meet quality standards and customer satisfaction requirements. Delegate effectively, distributing support cases and projects based on individual strengths and development needs while maintaining oversight and guidance. Maintain team's effectiveness, quality, and morale during high-pressure periods, platform outages, and organizational changes affecting support operations. Oversee comprehensive job monitoring and system health surveillance for payroll tax platforms, ensuring proactive identification of performance issues and potential service disruptions. Manage incident triage processes to ensure proper prioritization, escalation, and resolution of platform issues while maintaining customer communication and expectation management. Coordinate ad-hoc analysis and investigation of platform anomalies, performance issues, and customer-reported problems to identify root causes and prevent recurrence. Lead customer ticket support operations including assignment, tracking, resolution, and customer communication to ensure timely and satisfactory problem resolution. Implement AI tools and automation to enhance support efficiency, automate routine tasks, and improve incident detection and resolution capabilities. Ensure established standards and best practices are consistently used across all support activities, incident management, and customer interactions. Communicate successes of individuals and the team effectively to senior leadership, highlighting support achievements and customer satisfaction improvements. Provide innovation and process improvement guidance to enhance support methodologies, reduce resolution times, and improve overall platform reliability. Competencies Strong technical understanding of payroll tax platforms including system architecture, database operations, integration points, and common failure modes. Proven leadership and people management capabilities with experience building and developing high-performing technical support teams. Excellent troubleshooting and analytical skills with ability to guide team through complex technical investigations and root cause analysis. Strong customer service orientation with understanding of how support operations impact customer satisfaction and business relationships. Incident management and ITIL methodology expertise with experience implementing structured support processes and service level agreements. Proficiency with monitoring and alerting tools including application performance monitoring, log analysis, and automated incident detection systems. Knowledge of payroll tax compliance requirements sufficient to understand business impact of platform issues and prioritize resolution efforts appropriately. Project management and coordination abilities to effectively manage multiple support initiatives while maintaining service quality. Coaching and mentoring abilities to develop team members' technical skills, troubleshooting capabilities, and career progression. Supervisory Responsibility This role has direct supervisory responsibility for a team of Technical Support Specialists focused on payroll tax platforms. Responsibilities include performance management, professional development, goal setting, hiring decisions, and coordination of support operations. Qualifications and Experience Bachelor's degree in Computer Science, Information Technology, or related technical field. 8+ years of technical support experience with focus on enterprise applications, preferably in payroll, tax, or financial services environments. 5+ years of application support experience including job monitoring, incident triage, troubleshooting, and customer ticket resolution. 3+ years of management or team leadership experience with responsibility for staff development, performance management, and support operations. Strong understanding of database systems, particularly Microsoft SQL Server, including query optimization and performance troubleshooting. Experience with monitoring tools, log analysis platforms, and automated alerting systems for proactive issue identification. Proven track record of hiring and developing support talent with ability to assess technical skills, coach performance, and create development pathways. Basic understanding of payroll tax principles and compliance requirements sufficient to understand business context of platform issues. Preferred Skills ITIL certification or equivalent service management credentials demonstrating structured approach to support operations. Experience with payroll or tax software platforms with understanding of batch processing, regulatory reporting, and compliance validation. Advanced experience with application performance monitoring tools such as New Relic, AppDynamics, or similar platforms. Scripting and automation skills in PowerShell, Python, or similar languages for process improvement and efficiency gains. Experience with AI tools for support enhancement including automated ticket routing, intelligent alerting, and predictive maintenance capabilities. Cloud platform experience with AWS, Azure, or similar environments including monitoring and troubleshooting cloud-based applications. Customer service management experience with understanding of SLA management, customer communication, and satisfaction measurement. Leadership development training or certification with focus on team building, performance management, and coaching methodologies. Experience with ticketing systems and knowledge management platforms for efficient case management and information sharing. Budget management experience with understanding of support cost optimization and resource allocation strategies. #LI-REMOTE You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.

Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43's mission is to empower communities and their governments with new technologies that enhance the safety and quality of life for everyone. We build powerful, scalable, and elegant software that sets a new standard for the tools our first responders rely on. Our users are diverse, and we are committed to embracing diversity of thought and experience within our team. We are looking for a Software Support Analysts to join our team. In this role, you'll be on the front lines of our customer support efforts, directly interacting with both first responders and civilian staff at public safety agencies to improve their experience and understanding of our products. Support team members collaborate with teams across Mark43 and provide valuable insights into the perspective of our users. Qualified candidates will have strong interpersonal skills, a clear and patient style of communication, and a keen mind for problem-solving. As Mark43 is growing quickly, successful team members will adapt to changing team dynamics and processes. The schedule for this vacancy will be Monday-Friday 9am-6pm ET. Occasional weekend hours may be required. What You'll Do If you were part of our team, here are some things you would have done last week: Provided excellent customer support. Handled requests from customers via email, phone, and chat. Kept responses within our internal SLA times. Spent time troubleshooting and replicating software issues. Escalated issues to our engineering and project management teams. Assisted in the testing of new features as they are developed. Continued to learn more about our suite of products to maintain a strong working knowledge of them. Translated product knowledge into solutions for users. Contributed to our knowledge base (minor article updates, organizational maintenance, etc.). What You'll Need We're looking for a Software Support Analysts with a minimum of 2 years of professional experience in software support. Mark43's work has high stakes and involves a complex product suite. We're always striving to exceed the demands and expectations of our customers, and this team will be on the front line when it comes to creating a great customer experience. People who thrive on our team also tend to share the following characteristics and skills: Humble, open, and curious. Fearless approach to technology and demonstrated software troubleshooting skills. A talent for research and information-gathering. Clear and confident written and oral communication skills. Strong organizational skills and ability to multitask. Working knowledge of issue tracking systems (Salesforce and/or JIRA preferred). Proficiency in Microsoft Office & Microsoft Teams. Working knowledge of both Windows and MacOS. An interest in GovTech and Public Safety. Willingness to empathize with users who may be unlike yourself. The ability to work independently and with minimal oversight. Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team. As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts. Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email ********************* requesting the accommodation.

InterPayments is a San Francisco, CA-based, FinTech SaaS company sitting at the exciting intersection of payments and data intelligence. Our Mission is to empower merchants and the software vendors they use to lower payment processing costs. We create innovative data services that Fortune 1000 companies rely upon to lower fees by putting payments in competition on every swipe. We empower dedicated team-first individuals who are driven to solve problems to foster innovation, perform at their highest potential, and make a meaningful impact - while creating meaningful relationships along the way. Role & Purpose This role is fully remote. This is a cornerstone role for customer satisfaction with high-impact, cross-functional collaboration across Sales, Product, Engineering, Finance, and Customer Success. You value building trust and long-term relationships, enjoy consulting customers, and find satisfaction in turning uncertainty into relief. You're motivated by creating mutual success and solving interesting technical problems, even when the answer isn't obvious at first. --- What You'll Do · Support the Company's technical operations by addressing customer questions and challenges in the InterPayments Support Center. · Assist in onboarding and offboarding merchants. · Monitor Support Center status queues to ensure prompt responses and appropriate use of technology to meet business goals. · Ensure inquiries and statuses are accurately reflected in the Support Center. · Run and present monthly reporting to ensure we're meeting customer support goals. · Keep management informed of FAQs, trends, and response times. · Manage external customer communications regarding upcoming changes or issues. · Monitor and respond to customer inquiries; build long-term relationships with customers. · Become an expert in InterPayments' products and identify areas for improvement; document processes to reduce future support issues and speed time-to-resolution. Team Leadership and Operations · Define and continuously improve SLAs, escalation paths, and on-call rotations. · Establish a knowledge base and standard operating procedures for repeatable excellence. · Partner tightly with Product and Engineering to triage, track, and close issues; feed learnings back into roadmap and implementation processes. · Develop KPIs and dashboards (e.g., first response time, time to resolution, CSAT) and drive operational reviews. --- Requirements (Must-Have) · 2+ years of technical support experience in the payments industry, including hands-on payment gateway experience (e.g., API-based integrations, webhooks, tokenization, auth/capture/settlement, decline codes). Gateway experience is required. · A desire to own outcomes; self-starter who can execute with minimal supervision, prioritize, balance multiple items, and meet deadlines. · Client relationship management skills; able to engage in both business-level and technical conversations across customer stakeholders. · Strong product sense; energized by solving difficult user problems. · Clear, decisive written and verbal communication skills. · Familiarity with APIs and ability to explain API concepts to technical and non-technical audiences. · Comfort experimenting with new strategies and technologies (including AI) to improve impact and communication. · Proven ability to work cross-functionally with internal teams and external parties; responsible and accountable with strong follow-through. · Attention to detail, deep curiosity, calm under pressure, and strong customer empathy. --- Who You Are You uncover complex problems and find professional fulfillment in solving them. You put yourself in the customer's mindset to anticipate issues before they happen. · Team-oriented: you thrive in inclusive, collaborative environments and step up for your teammates. · Impact-driven: you take pride in being trusted to deliver results and embrace a growth mindset. · Structured decision maker: you investigate root causes, simplify, and consider 2nd/3rd order effects-optimistically paranoid about unknowns. --- InterPayments' Values · Customers and mission first: we align our goals with customer outcomes and our mission and keep their perspective central in decisions. · Always build trust: we focus on the long-term, assume good intent, act ethically, and are responsive and reliable in every interaction. · Do the hard(er) thing: we reject complacency, seek honest feedback, stay relentlessly curious, simplify complexity, and make data-driven decisions-even when it takes more work. --- Remote pay range$75,000-$90,000 USD InterPayments' core values are the building blocks of how we achieve our mission: Obsess about our Customers' and Partners' Needs; Be Relentless, Resilient, and Responsive; Collaborate with Teammates, Customers, and Partners; Act with Integrity and Empathy; Outperform your Potential; and Communicate Honestly and Respectfully. Remote Work Eligibility: This position is open to candidates who are located in the United States. All remote roles are limited to U.S.- based residents, and the company does not sponsor visas or employ individuals who require work authorization outside of the United States. Only applicants who are legally authorized to work in the U.S. will be considered. InterPayments is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, and encourage all qualified applicants to apply.

Do you obsess about making clients happy and dream of solving challenging technical and financial problems? Are you interested in quick promotion opportunities and as much responsibility as you can handle? FinFolio is the back office for large investment advisors and you will help us support our mission critical software. Who is FinFolio? We make wealth management simpler! A SaaS solution that is the back office for professional wealth managers Our software reports, trades, and bills investment accounts 100% remote company with great benefits Startup, small-company atmosphere Passionate and excited about great software and making our clients happy What will you do at this job? Discuss investments and software functionality with wealth manager clients Provide technical support by resolving issues and questions by phone and email Give webinars and 1-on-1 training to clients Implement new clients by converting data from their old software Assist in testing products with new software releases Help troubleshoot software bugs and work with development team to make fixes Build processes and procedures to help new team members Write and maintain documentation and articles about software functionality What qualifications would help me be successful at FinFolio? Familiar with market operations (Exchanges, stocks, bonds, etc.) Excellent written and verbal communication skills in English Must be reliable and self starting, with a strong attention to detail Based in the USA, with a quiet home office and fast internet Must be tech savvy, able to write scripts and use macro languages Finance degree, Series 63 or equivalent experience Would be a plus to know FTP, SQL, DOS Batch, or REST APIs How do we work remotely? You need a quiet home office, suitable for video, telepresence and meetings Slack & Pragli for intra-office communication (you will be on video often) GMail for communication with clients and data vendors Gusto for HR and payroll Google Drive for documents, spreadsheets, etc. Hubspot for contact management and help desk Why should you work here? Work with a team that is excited and passionate about what they do Help support an amazing, best-in-class product that is fun to use Competitive salary + health/dental + unlimited paid time off + 401K match Interact with interesting and successful financial advisor clients

Description/duties Radiology Partners Management seeks Director of Software Engineering. 100% remote role, may be performed remotely within contiguous US and report to HQ at El Segundo, CA. Direct software engineering efforts for large-scale radiology informatics platforms, including system architecture, module design, and cloud deployment. Lead multiple Agile teams across software development, testing, and deployment functions. Collaborate with product managers, radiologists, compliance experts, and AI teams to define and deliver solutions. Oversee integration of radiology platforms with hospital systems (e.g., PACS, RIS, EHR) using industry standards (e.g. DICOM, HL7, FHIR). Define and implement quality standards, test automation strategy, and DevOps processes. Develop strategies for team scaling, roadmap delivery, and technical debt management. Minimum Requirements Master's Degree or foreign equivalent in Computer Science, Software Engineering or related plus two years of professional experience in leading software engineering projects in Healthcare environment utilizing the Dicom toolkit, SoapUI, iDRACs, and VMware and Virtualization platforms Docker and Kubernetes and using Microsoft SQL, Oracle & Disaster Recovery Development Environments. Or Bachelor's Degree or foreign equivalent in Computer Science, Software Engineering or related plus five years of progressive professional experience in software engineering projects in Healthcare environment utilizing the Dicom toolkit, SoapUI, iDRACs, and VMware and Virtualization platforms Docker and Kubernetes and using Microsoft SQL, Oracle & Disaster Recovery Development Environments. SALARY: $164,800-184,800 plus standard benefits Contact/to apply: Email Tanya Watson, ****************************

Department: Technology Reports to: Director, Enterprise IT Support Travel: ≤ 10% Pay Range: $100,000 - $131,500 * *New hires are typically brought into the organization between the minimum to midpoint of the salary range posted depending on qualifications, internal equity, and the budgeted amount for the role. Vibrant Emotional Health's groundbreaking solutions have delivered high quality services and support, when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone. Position Overview: The 988 Technical Support Manager's role is to oversee all 988 Help Desk staff (15) and ensure that end users are receiving the appropriate assistance. This includes the responsibility of managing all procedures related to the identification, prioritization, and resolution of incidents, including the monitoring, tracking, and coordination of 988 Help Desk functions. The Technical Support Manager is also responsible for planning, designing, and analyzing the organization's 988 Help Desk according to best practices while ensuring high levels of customer service quality and availability. This individual will develop, implement, and oversee policies and procedures to ensure consistent service levels and quick resolutions. This manager is also responsible for staffing capacity planning, service process design, performance analysis, and developing proactive resolution plans. Duties/Responsibilities: Strategy & Planning Develop Service Level Agreements (SLAs) to establish problem resolution expectations and timeframes. Develop policies and procedures that outline how problems are identified, documented, assigned, and corrected. Analyze the performance of Help Desk activities and documented resolutions, identify problem areas, and devise and deliver solutions to enhance the quality of service and prevent future problems. Acquisition & Deployment: Collaborate with other departments to identify and/or procure Help Desk software for internal staff and external clients. Conduct research on emerging products, services, protocols, and standards in support of Help Desk technology procurement and development efforts. Liaise with vendors for the procurement of new systems technologies; oversee the installation and resolve adaptation issues. Ensure appropriate training initiatives for new and existing staff. Operational Management: Manage the processing of incoming requests to the Help Desk via both telephone and email to ensure courteous, timely, and effective resolution of end-user issues. Develop and enforce request handling and escalation policies and procedures. Track and analyze trends in Help Desk requests and generate statistical reports. Assess the need for any system reconfigurations (minor or significant) based on request trends and make recommendations. Identify, recommend, develop, and implement end-user training programs to increase computer literacy and self-sufficiency. Oversee the development and communication of help sheets, usage guides, and FAQs for end users. Oversee the development, implementation, and administration of Help desk staff training procedures and policies. Train, coach, and mentor Help Desk Technicians and other junior staff. Manage the overall Help Desk activities and staff. Contribute to escalated problem resolution by giving in-person, hands-on support to end users when necessary. Monitor incident trends and anticipate potential problems for proactive resolution. Required Skills/Abilities: Hands-on experience with Help Desk and remote-control software Hands-on experience with a wide variety of computer software, hardware, and peripherals, including Microsoft365, Azure, AWS Experience with computer security systems, password, and file protection protocols Basic networking knowledge to support desktop issues Solid technical background with an ability to give instructions to a non-technical audience Customer-service oriented with a problem-solving attitude Excellent written and verbal communications skills Team management skills Team-oriented, possess a positive attitude, and work well with others. Genuine passion for providing excellent customer service and a problem-solving attitude. Required Qualifications: 5+ years of professional or technical experience in IT with a strong background in all aspects of customer service. 2+ years' current management experience that demonstrates proficiency in leadership techniques and management of resources. Experience managing a 24/7 support team a plus Hands-on experience with a wide variety of computer software, hardware, and peripherals, including Microsoft365, Azure, AWS Experience with Genesys Cloud and Salesforce a plus Basic networking knowledge to support desktop issues Other Requirements: Must be team-oriented, possess a positive attitude, and work well with others. Have a genuine passion for providing excellent customer service and a problem-solving attitude. Must be able to meet outside of regular hours with 2nd and 3rd shift teams on occasion (between 5-6PM ET and 7-8AM ET) We determine base pay through a comprehensive review of skills, experience, education, certifications, geographic location, and other relevant factors. The range listed reflects the compensation parameters for the role and does not represent the full compensation package. A complete overview of compensation and benefits will be provided by the Talent Acquisition team during the hiring process. Full time employees will be eligible for excellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, employer paid disability insurance, employer paid life insurance, pre-tax FSA for medical and dependent care, and 401K available. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. Vibrant will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws. Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Vibrant does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page and all communications from the Vibrant recruiting team and/or hiring managers will be from *************** email address.

FIGS is looking for a Software Development Manager (SDM) to lead our e-commerce Engineering team! Reporting to the Director of Engineering, the SDM will plan, execute, and direct activities related to the development and management of our direct-to-consumer website. You will be responsible for managing technical requirements, leading architectural strategy, and ensuring overall quality of our e-commerce solutions. Our ideal candidate has prior experience leading an engineering team in executing complex product and technical roadmaps. This person will need to be a skilled proactive communicator, experienced working in a fast-paced public company that thrives in a highly technical, customer-focused environment. What you'll do: Lead and direct the engineering team owning Upper Funnel and Personalization of our e-commerce, consumer facing website Drive business outcomes by creating an environment of operational excellence, ongoing optimization and strategic project investment planning Provide expertise, management and support to ensure applications and tools are functional, effective, fully-utilized, secure, compliant and continuously improving Leverage existing knowledge of socialization and prioritization best practices in Engineering to drive continuous improvement across direct reports Define, communicate and track work milestones, service level agreements, and resource allocation to department business leaders, support staff, and partners Review performance of supported applications to determine operating costs, productivity levels, and upgrade requirements, execution Direct research on potential applications, solutions and technologies in support of new requests, initiatives and opportunities Manage expectations, resources, time commitments and relationships with stakeholders, vendors, and business partners About you: 7+ years of experience in software engineering 2+ years of Engineering management experience and a progressive background as a software engineer working in backend technologies Expert in Java & AWS technologies Superior written and verbal communication; the ability to communicate ideas in both technical and user-friendly language to drive process optimization Proven ability to engage with business stakeholders to develop requirements, plans, test strategies, implementation planning and to deliver on plan FIGS Compensation and Benefits Pay Range At FIGS, your base salary is one part of your total compensation package. This role's base salary range is between $165,000 and $185,000. Actual base salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience. Additional Compensation and Benefits Equity: All FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan Annual bonus: This position is eligible to participate in the FIGS annual bonus program Other compensation and benefits offered include: Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance Amazing 401(k) program, with a company match up to the first 6% of your contribution Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers FIGS sponsored Uber Eats voucher for in-office weeks Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more… *Benefits eligibility is determined by hour requirements and length of service A little bit about us… FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry's category-defining healthcare apparel and lifestyle brand. Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world. FIGS considers all Qualified Applicants, including those with Criminal Histories (e.g., arrests or conviction records), for Employment in accordance with applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For information about how we process information in connection with your application, view our Employee & Applicant Privacy Policy linked in the footer below.

BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio. Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself. The Role Join us as a Software Development Manager and play a pivotal role in launching and enhancing our SaaS platform services. In this role, you will initially lead a team focused on solving critical security challenges in identity and authentication - designing, developing, and maintaining secure access services that scale across our products. Over time, your scope will expand into additional platform domains, enabling other products to onboard seamlessly to the platform. This role offers a unique opportunity to demonstrate your technical leadership, grow and develop a diverse engineering team, and overcome cloud-scale challenges to deliver secure, reliable, and extensible platform systems. What You'll Do Leadership & Management Direct and manage a focused engineering team, ensuring alignment with company goals and efficient resource allocation. Build a strong engineering culture rooted in accountability, collaboration, and continuous improvement. Strategic Development Oversee development of platform services with an initial focus on identity & authentication (auth flows, SSO, OIDC, access control). Partner with product and security teams to define priorities, and expand scope into additional platform capabilities over time. Operational Excellence Foster an adaptive, agile culture where the team delivers secure, scalable, and resilient solutions. Drive operational improvements and enforce high standards in availability, reliability, and customer support. Team Development & Mentorship Recruit top talent, set clear expectations, and mentor engineers for growth in technical, product, and interpersonal skills. Empower senior engineers to lead technically while ensuring you stay engaged in understanding and representing the work. Communication & Collaboration Effectively communicate with stakeholders, ensuring team alignment with organizational objectives. Build cross-functional partnerships across product, security, and engineering to drive outcomes. What You'll Bring 3+ years of engineering team management experience. 5+ years' experience delivering and supporting enterprise-ready cloud-based systems. Solid Understanding of modern design patterns. Experience with the full development lifecycle, including product release in an agile environment. Experience working on an Agile team in a continuous integration and development environment. Experience partnering with product or program management teams. Strong background in one or more modern programming languages (C#, Golang, Java, etc.). Experience with agile methodologies and leading teams in a continuous integration/delivery environment. Expertise in developing API services and scalable microservices architectures. Experience with public cloud platforms (AWS, GCP, Azure). Prior experience with containerization and orchestration (Docker, Kubernetes). Familiarity with authentication/authorization protocols (OIDC, SAML, OAuth2) and building secure identity services. Understanding of automated testing practices (unit, e2e, integration, smoke). Who You Are You are a team force-multiplier who increases the impact of a team. You lead by example and do this via systems of feedback, structure, and direction. You recognize talents who are interested in growing, and you are invested in helping them learn and scale. You are flexible and can adapt to shifting situations and requirements. You take the initiative to fix issues before being assigned to them. You are persistent when facing roadblocks, overcoming them efficiently, and know how to coordinate with others when necessary. You hold high standards, continuously raise the bar, and drive our teams to deliver high-quality products, services, and processes. You understand software development best practices from appropriate testing paradigms to effective peer code reviews and resilient architectures. You know how to balance speed and risks; you make decisions based on data. Better Together Diversity. Inclusion. They're more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected. We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together. About Us BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders. BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners. Learn more at ******************** #LI-BS1

Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide. Job Description Overview SOS International LLC is seeking a highly skilled Software Development Manager to join our Office of the Chief Technology Officer (OCTO) team. This role will be responsible for our Application Development (AppDev) teams, leading the design, development, and implementation of innovative technology solutions that support mission-critical government programs. The ideal candidate will have strong technical expertise, leadership capabilities, and experience working in a fast-paced, compliance-driven environment. Essential Job Duties Technical Leadership: Lead a team of developers in designing and implementing software solutions aligned with OCTO's strategic objectives. Provide guidance on best practices for coding, architecture, and system integration. Solution Development: Develop and maintain secure, scalable applications using modern frameworks and technologies. Ensure compliance with federal security standards and government regulations Collaboration & Communication: Work closely with stakeholders, project managers, and other technical teams to define requirements and deliver solutions on time. Serve as a technical advisor to OCTO leadership on emerging technologies and innovation opportunities. Quality Assurance: Oversee code reviews, testing, and deployment processes to ensure high-quality deliverables. Implement continuous integration and continuous delivery (CI/CD) practices. Qualifications Minimum Requirements Bachelor's degree in computer science, information technology, or related field; OR equivalent experience. Minimum seven years of software development experience. Proficiency in programming languages such as java, python, c#, or JavaScript. Experience with cloud platforms (AWS, Azure, or GCP) and containerization (Docker, Kubernetes). Strong understanding of cybersecurity principles and compliance frameworks (e.g., fed RAMP, NIST). Excellent problem-solving, communication, and leadership skills. Preferred qualifications Current active, in-scope DoD Secret clearance. A Master's degree is a plus. Prior experience working with government agencies or contractors. Knowledge of DevSecOps practices and tools. Familiarity with agile methodologies and project management tools. Additional Information Work Environment Working conditions are normal for an office environment, with possible remote work options. Working at SOSi All interested individuals will receive consideration and will not be discriminated against for any reason.