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The differences between software support representatives and computer support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a software support representative and a computer support technician. Additionally, a software support representative has an average salary of $74,855, which is higher than the $41,852 average annual salary of a computer support technician.
The top three skills for a software support representative include technical support, software support and customer problems. The most important skills for a computer support technician are customer service, technical support, and computer support.
| Software Support Representative | Computer Support Technician | |
| Yearly salary | $74,855 | $41,852 |
| Hourly rate | $35.99 | $20.12 |
| Growth rate | 10% | 10% |
| Number of jobs | 85,572 | 121,180 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 46% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Software support representatives and computer support technicians have different pay scales, as shown below.
| Software Support Representative | Computer Support Technician | |
| Average salary | $74,855 | $41,852 |
| Salary range | Between $50,000 And $110,000 | Between $34,000 And $51,000 |
| Highest paying City | - | Lompoc, CA |
| Highest paying state | - | California |
| Best paying company | - | Lawrence Livermore National Laboratory |
| Best paying industry | - | Manufacturing |
There are a few differences between a software support representative and a computer support technician in terms of educational background:
| Software Support Representative | Computer Support Technician | |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 46% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | University of Pennsylvania |
Here are the differences between software support representatives' and computer support technicians' demographics:
| Software Support Representative | Computer Support Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 61.0% Female, 39.0% | Male, 83.2% Female, 16.8% |
| Race ratio | Black or African American, 11.9% Unknown, 5.3% Hispanic or Latino, 15.2% Asian, 10.6% White, 56.6% American Indian and Alaska Native, 0.4% | Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.6% Asian, 11.7% White, 55.2% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |