Store representative vs sales clerk

The differences between store representatives and sales clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a store representative has an average salary of $34,092, which is higher than the $25,739 average annual salary of a sales clerk.

The top three skills for a store representative include in-store, cleanliness and customer service. The most important skills for a sales clerk are customer service, stock shelves, and sales floor.

Store representative vs sales clerk overview

	Store Representative	Sales Clerk
Yearly salary	$34,092	$25,739
Hourly rate	$16.39	$12.37
Growth rate	-	-
Number of jobs	97,946	372,651
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 34%
Average age	41	41
Years of experience	-	-

What does a store representative do?

A store representative is the point of contact between a business and its customers. They are responsible for monitoring market trends and attracting new clients. This includes monitoring competing stores. They also handle customer service issues.

What does a sales clerk do?

A sales clerk is responsible for assisting customers in purchasing products, responding to customer inquiries, and providing product recommendations. Sales clerks require excellent customer service and communication skills to offer the best services to the customers and maintain good customer feedback for the business. They also check inventories, request supplies as needed, and organize product displays on the appropriate shelves. A sales clerk must have strong verbal communication skills to manage customer concerns and excellent time-management skills to perform tasks within the fast-paced work environment.

Store representative vs sales clerk salary

Store representatives and sales clerks have different pay scales, as shown below.

	Store Representative	Sales Clerk
Average salary	$34,092	$25,739
Salary range	Between $22,000 And $51,000	Between $16,000 And $39,000
Highest paying City	-	Washington, DC
Highest paying state	-	New York
Best paying company	-	Hawaii Pacific Health
Best paying industry	-	Energy

Differences between store representative and sales clerk education

There are a few differences between a store representative and a sales clerk in terms of educational background:

	Store Representative	Sales Clerk
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 34%
Most common major	Business	Business
Most common college	-	-

Store representative vs sales clerk demographics

Here are the differences between store representatives' and sales clerks' demographics:

	Store Representative	Sales Clerk
Average age	41	41
Gender ratio	Male, 47.0% Female, 53.0%	Male, 35.3% Female, 64.7%
Race ratio	Black or African American, 10.2% Unknown, 5.2% Hispanic or Latino, 21.9% Asian, 7.6% White, 54.6% American Indian and Alaska Native, 0.6%	Black or African American, 10.2% Unknown, 5.1% Hispanic or Latino, 19.7% Asian, 6.8% White, 57.6% American Indian and Alaska Native, 0.5%
LGBT Percentage	7%	7%

Differences between store representative and sales clerk duties and responsibilities

Store representative example responsibilities.

Manage Nintendo's promotional programs; secure and maintain point-of-purchase displays that alert customers to brand availability.
Perform the installation of all necessary network and POS equipment for new and relocate stores.
Balance cash drawers at the open and close of each day, and check receipts for each transaction in the POS.
Educate consumers about products and services and troubleshoot any existing customer concerns relate to service or equipment.
Manage Nintendo's promotional programs; secure and maintain point-of-purchase displays that alert customers to brand availability.

Sales clerk example responsibilities.

Supervise women's department, manage jewelry department, assist customers on finalizing purchases
Process monetary transactions POS system.
Follow POS procedures daily and complete appropriate paperwork.
Prepare quality food products, process accurate register transactions, maintain general appearance and cleanliness of store premises.
Improve customer solicitation pitch to increase Kohl's credit card application solicitations.

Store representative vs sales clerk skills

Common store representative skills

In-Store, 27%
Cleanliness, 26%
Customer Service, 7%
Product Knowledge, 5%
Sales Floor, 4%
Strong Customer Service, 4%

Common sales clerk skills

Customer Service, 26%
Stock Shelves, 9%
Sales Floor, 8%
Retail Sales, 6%
Product Knowledge, 5%
POS, 5%

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Sales Industry
Store Representative
Store Representative vs Sales Clerk

Updated January 8, 2025

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